CONCEPT HOSPITALITY PVT. LTD. (CHPL) Hotel managers, operators and consultants. Established in July 1996 in Mumbai, India s commercial capital. 1
Our Mission To execute and manage a group of hotels, ensuring the highest levels of quality and service to guests, while providing an ever increasing profitability, facilitating growth and development of both the hotels and the employees. Our Commitment We have developed strategies to help hoteliers/entrepreneurs increase the value of their investments. This has paid rich dividends as a growing number of travellers choose to patronize our group of environmentally friendly hotels. Environmentally sensitive travellers is the fastest growing segment today. 2
Our Journey CHPL - CHL Formed on 10 th July, 1996, Concept Hospitality Pvt. Ltd. (CHPL) was converted to a deemed public limited company on 16 th February, 1998 and renamed Concept Hospitality Ltd. (CHL). CHL was promoted by Mr. Param K. Kannampilly (FHCIMA), an internationally renowned hotelier and Mr. Vithal V. Kamat, scion of a large South Indian restaurant chain. Mr. Kamat along with company director Mr. Ramesh Shanbag, subsequently sold their stakes in CHL to Kamat Hotels India Ltd (KHIL). CHL CHPL The company reverted back to CHPL on 14 th March, 2009 with the purchase of KHIL s stake by Mr. Kannampilly, giving majority control. In April 2009, CHPL accepted Obelia Hotels Pvt. Ltd. as a stakeholder. 3
Our Growth CHPL is one of the most accomplished hotel management companies in India. Starting afresh in 2009 with 9 hotels, the company now manages 23 hotels, resorts and apartment projects across India. Since its inception in 1996, CHPL has completed over 40 hospitality projects. Our Awards CHPL has received over 40 awards from Indian and international associations for our efficient and environmentally responsible hotel operations. Our Future CHPL has a healthy pipeline of 17 projects that ensure our rapid pace of growth. 4
CHPL Today Present Board of Directors Mr. Param K. Kannampilly, Chairman & Managing Director Mr. Sean Sovak, Director Mrs. Sabrina Kannampilly, Director Mr. Ram Mallar, Director Our Auditors Chartered Accountants Haribakti & Co. 5
The Fern Hotels & Resorts The promise is a premium standard of amenities & service with a true passion for the environment. The Fern is the luxury badge for hotels & resorts with a 5-star & above classification. It is a fullservice product with premium accommodation and services. The Fern Residency is a mid-tiered badge for hotels & resorts in the 3 & 4-star categories. It is a full-service product with upmarket accommodation and services. www.fernhotels.com 6
Beacon Hotels This brand provides a budget hotel experience in the 2-star category. It offers limited services with the essential amenities for a comfortable stay. Independently Managed Hotels & Resorts Along with our brands, CHPL operates hotels and resorts for owners under their own names. 7
The Fern Stands For Environment (A growing Movement) Personalized service Contemporary facilities Upscale business & leisure hotels In a world where guests require proactive, individualized service, The Fern deliver much more. Luxury with elegance & personalized service & all the contemporary facilities all packaged together with minimal impact on the environment. 8
What Makes Us Different Every new hotel comes with a New look & Modern amenities. The Fern brings all of that together and combines it with trend setting environmental standards. Solid waste management - Though our Vermi composting and Garbage segregation. Energy management - With our Green room technology and effective monitoring to ensuring optimal usage and low energy costs. Water conservation - State of the art fittings coupled with exemplary operating procedure to ensure Minimal water consumption. Environmental Commitment & Employee Education - Step lighter employee education program, numerous community programs together resulting in a multiple award winning Environment protection conscious Culture. 9
CORE TEAM Param Kannampilly, Chairman & Managing Director Post Graduate Diploma in Hotel Management & Catering Technology Fellow of The Institute of Hospitality, London Fellow of The World Academy of Productivity Sciences He is on the Board of Governors, IHMCT, Mumbai; Chairman of The Institute of Hospitality, London - Western India Chapter and He has over 35 years of experience in the Hospitality Industry Set-up and operated The Orchid Group from inception (1996) till November 2007 Has been associated with hotel groups such as: The Spencer Group of Hotels Fariyas Group Hotel Leela Venture Raheja Group of Hotels in India The Orchid Group 10
CORE TEAM Pushpinder Kumar CEO A Hotel Management Graduate from the IHM Mumbai, after which he post graduated as a Gold Medalist in Hotel Management from the Oberoi School of Management, New Delhi. He has been associated with the Industry for over 26 years with experience in hotel groups such as: Oberoi Hotels Park Plaza Marriott Renaissance Fern Hotels & Resorts 11
CORE TEAM Prior to this assignment, he was the General Manager, Corporate Sales at The Leela Palaces, Hotels & Resorts. CHPL has one of the fastest growing portfolio of hotels & resorts with The Fern brand of 3-5 star properties, and he will be a key member of the team. Sarosh Khatib Sr. VP - Sales & Marketing His career spans over 22 years at senior positions with leading hospitality brands. He has been the Director of Sales, Taj Mahal Palace, Mumbai and also launched the Grand Hyatt, Mumbai as Director of Marketing. 12
CORE TEAM Has over 12 years work experience in the Hospitality Industry. Having completed his Management Training with the Orchid Group, he has varied experience in setting up of new hotel properties. Suhail Kannampilly VP - Operations A specialist in hospitality communications and marketing. A career spanning 18 years in hospitality & travel journalism, kitchen operations and global sales & marketing. Alan D Mello Brand Director 13
CORE TEAM A diploma holder in Mechanical Engineering, he has over 32 years experience in Maintenance. Worked for TIFR, Tylos Hotel, Ritz Group & The Retreat. Overseas experience in Bahrain. KP. Das VP - Projects Tajinder Narang Leadership Coach, Head HR & Training A Science Graduate with a Diploma in Hotel Management and an MBA in HR he has over 22 years experience in various Hotel Groups. Has also had international exposure in Hotel Operations with specialization in Rooms Division, Food & Beverage, Marketing & Sales, Finance & Management Development. Is also a qualified Leadership Grid Trainer and has conducted various Grid Programs for Hotel staff within the Group. 14
CORE TEAM MBA in Finance with Advance Diploma in IT. He brings with him 11 years of Specialized Experience in the Management Information System (MIS), Financial Feasibility, Budgeting & Forecasting, Online Revenue Management, Accounts, IT, & Administration. Pramod Kulkarni GM - MIS & IT A foundation of hotel management and hospitality skills honed at diverse and varied scales of domestic & international properties. He brings with him focused business acumen of 17 years and perspicuous operating techniques & procedures at new ventures. Shamitav Jana GM - Operations 15
CORE TEAM C.A. Intermediate with 15 years of experience in Hotel Finance and Audit. Well versed with uniform systems of Accounting, Finance & Taxation Krishna Poojary. CFC A Commerce Graduate with a Diploma in Personal Secretary's Course, she has worked for over 28 years with Chairmen / Managing Directors / Directors & General Managers of the Spencer, Taj, Leela, Fariyas, Raheja & Orchid group of hotels. Beena Saldanha Manager Admn. 16
CORE TEAM Having been with the Indian Railways for 36 years, he has wide experience in dealing with Industrial Relations (has handled 2500 staff under 6 divisions of the railways). BK. Shenoy HR Over 20 years of professional experience in Sales & Marketing, public relations & CRS. She has worked with reputed Organizations such as Gammon India Ltd., Raheja Group of Hotels, Orchid Group of Hotels. Lorraine Sharma Head - CRS 17
CORE TEAM Over 20 years of strong and diverse experience in Sales & Marketing, public relations, dynamic and result-oriented. working with Concept Hospitality for last 10 years. Post Graduate Diploma in Marketing Management specialized in Sales Promotion & Marketing. Manoj Menon GM Sales, India West Post Graduate hotel management professional working with Concept Hospitality for last 7 years. Started her career as a Guest Relation Executive at The Orchid Mumbai & is overlooking the Sales activities of Kerala, Bangalore & Hyderabad Offices. Teena Nichani GM Sales, India South 18
CORE TEAM Bachelor in Hotel management and Post Graduate in Public Administration with more than 10 years experience. She has worked with Park Plaza Ludhiana, Country Inn and Suites by Carlson and Sarovar Hotels before joining Concept hospitality Ltd. Nidhi Gupta GM Sales, India North Mrunalini Willis GM Sales, India Mumbai She was the Associate Director, Sales for the Royal Orchid Hotels, based at the Mumbai office in her earlier assignment. She is charged with driving group sales from Mumbai. Her career in hospitality spans 12 years starting with Sarovar Hotels & Resorts. A highlight of her tenure at Royal Orchid was winning the Hotel Excellence Award (2011-'12) as the salesperson of the year from HDFC Bank. 19
Our Sales Network Ahmedabad Bangalore Chennai Hyderabad Mumbai New Delhi Pune Sales Network (To Open Shortly) Chandigarh Kolkata Cochin 8081 international & domestic companies currently give room nights across our group 20
SERVICES OFFERED Hotel Management & Operations: Pre-Opening Managing and supervising day-to-day operations of hotels, backed by a pool of qualified and experienced professionals. Services include: Feasibility study Market survey Technical services Architect brief Interior Design brief Services brief Kitchen consultant brief Project planning, implementation scheduling Vendor selection & negotiation Marketing strategy 21
SERVICES OFFERED Hotel Management & Operations: Post-Opening Managing and supervising day-to-day operations of hotels, backed by a pool of qualified and experienced professionals. Services include: Managing / Operating the Hotel Cost & Revenue budgeting Review of performance jointly with owners Database management & mass mailing Quarterly service / system audits Centralized reservation Restaurant concept design / Implementation 22
SERVICES OFFERED Hospitality Consultancy: Market survey and feasibility studies Conceptualization of hotel projects Financial viability analysis Marketing: Market positioning / branding of the hotel Advance booking of inventory / contracts Reservation network access ECOTEL Services: CHPL has tied up with HVS Eco-Services to facilitate growth of ECOTELS (Eco-Friendly Hotels) CHPL helps operationalize the certification and market the brand 23
ADVANTAGE Leading Hotel Management Company in India with some of the best known and highly regarded Hotel brands. Decades of experience in the hospitality industry. Dedicated Marketing Team Strong channel marketing (through GDS & web optimization) Strongest Domestic Sales and Marketing Infrastructure with extensive reach and penetration. (Mumbai, Pune, Bangalore, Delhi, Chennai, Hyderabad, Kolkata, Ahmedabad) and growing. In-house training and Human Resource Development Division. Strong operationally, with a constant flow of the country s highest rated young hospitality professionals. Over 56 custom made training programs for different tasks with an ability to attract and retain staff in a competitive environment. Strong management focus. Established policies & procedures from the top downwards. Skilled and Highly motivated operational team. 24
ADVANTAGE Proven ability to provide Technical Services, Pre-opening Services and operation of highly successful hotels. Quick adaptability to new market trends Exclusive tie-up with HVS Eco Services to plan and operate Eco certified and Eco sensitive hotels in India. Numerous accolades and recognition for innovation and excellence. Extreme focus on Guest Needs and Guest Feedback. Extremely high level of guest satisfaction on a consistent basis. A strong commercial focus on bottom line delivery & personalized attention to clients Periodic Internal audit / mystery guest audits Customized guest Loyalty / membership programs 25
OUR PRESENT NETWORK OF HOTELS & RESORTS - 1/2 Name Location Rooms Category Meluha The Fern Mumbai 141 ***** The Fern Jaipur 85 ***** The Fern Ahmedabad 96 ***** Beaumonde The Fern Kochi 70 ***** Manasarovar The Fern Hyderabad 102 ***** The Fern Gir Forest Resort Sasan Gir 40 ***** The Fern Residency Rajkot 69 **** The Fern Residency Vadodara 34 *** The Fern Citadel Bengaluru 117 **** The Fern Gardenia Resort Goa 18 *** The Fern Residency Mumbai 84 **** The Fern Surya Resort Mahabaleshwar 37 *** The Fern Samali Resort Dapoli 16 *** The Fern Residency Chandigarh 35 *** The Fern Courtyard Resort Ganpatipule 70 **** PRESENTLY MANAGING 1343 ROOMS IN 23 PROPERTIES contd. 26
OUR PRESENT NETWORK OF HOTELS & RESORTS - 2/2 Name Location Rooms Category The Uppal Delhi 48 ***** Seasons Pune 50 **** Floatel Hotel Kolkata 49 **** The Desertscape Resort Jodhpur 52 **** Rodas Mumbai 36 *** The Wall Street Jaipur 32 *** Quality Regency Pune 40 *** Maia Beacon Residences Bengaluru 22 *** PRESENTLY MANAGING 1343 ROOMS IN 23 PROPERTIES 27
UPCOMING NETWORK OF HOTELS & RESORTS Name Location Category Reseda The Fern Chennai ***** Matsuri The Fern, Club & Resort Goa ***** The Fern Kolkata ***** The Fern Raipur ***** The Fern Bhuj ***** The Fern Dwarka *** The Fern Beira Mar Resort Goa *** The Fern Residency Asansol *** The Fern Saputara *** The Fern Residency Solapur **** The Fern Residency Tezpur *** The Fern Residency Tirupur **** The Fern Residency Jodhpur *** The Fern Viola Resort Lonavala **** Amonara Club & Resort Pune ***** Beacon, Andheri Mumbai ** Beacon Apartments Goa ** UPCOMING 1500 ROOMS ACROSS INDIA 28
CONCEPT HOSPITALITY PVT. LTD. (CHPL) Hotel managers, operators and consultants. Established in July 1996 in Mumbai, India s commercial capital. THANK YOU 29