Q1 The City Council s current mission statement is The City of Dundee provides public services which support and improve the livability, safety and economic vitality of the community. Do you agree this is an appropriate mission for Dundee city government? Answered: 182 Skipped: 0 Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree 59.34% 108 31.32% 57 6.59% 12 1.65% 3 1.10% 2 TOTAL 182 1
Q2 To what extent do you agree that City government is carrying out its mission to provides public services which support and improve the livability, safety and economic vitality of the community? Answered: 181 Skipped: 1 Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree 20.99% 38 55.80% 101 13.26% 24 5.52% 10 4.42% 8 TOTAL 181 2
Q3 Do you feel that Dundee, overall, is moving in the right direction? Answered: 182 Skipped: 0 Yes No Not Sure Yes No Not Sure TOTAL 64.84% 118 8.24% 15 26.92% 49 182 3
Q4 In your opinion, does Dundee City government help Dundee move in the right direction? Answered: 182 Skipped: 0 Yes No Not Sure Yes No Not Sure TOTAL 46.15% 84 7.14% 13 46.70% 85 182 4
Q5 What sources do you rely on for receiving information on city news, programs and events? (Please mark all that are applicable.) Answered: 182 Skipped: 0 City Website Facebook Newberg Graphic City quarterly newsletter Fire Department... Neighbors/Frien ds Other (please specify) City Website Facebook Newberg Graphic City quarterly newsletter Fire Department electronic message board Neighbors/Friends Other (please specify) 32.97% 60 20.88% 38 39.01% 71 89.56% 163 21.43% 39 48.35% 88 10.99% 20 Total Respondents: 182 5
Q6 Overall, how would you rate the City government at keeping you informed on city matters affecting you and your community? Answered: 182 Skipped: 0 Excellent Good Fair Poor Excellent Good Fair Poor 8.79% 16 47.25% 86 30.77% 56 10.44% 19 2.75% 5 TOTAL 182 6
Q7 The City of Dundee provides the following services: Fire Suppression and Rescue Dundee Fire Department Police Protection via contract with City of Newberg Street maintenance, excluding Highway 99W (State of Oregon jurisdiction) Land use planning and building inspections via contract with City of Newberg Water, wastewater and storm water utilities Code enforcement of nuisance complaints To what extent are you satisfied with the services provided by the City of Dundee, in general? Answered: 182 Skipped: 0 Very Satisfied Somewhat Satisfied Somewhat Dissatisfied Strongly Dissatisfied Very Satisfied Somewhat Satisfied Somewhat Dissatisfied Strongly Dissatisfied 29.12% 53 47.80% 87 17.03% 31 3.30% 6 2.75% 5 TOTAL 182 7
Q8 Thinking back over the last 12 months, please rate your impression of the following City services: Answered: 182 Skipped: 0 Fire & Rescue Police Protection Street Maintenance Planning & Zoning Building Permits Utility Billing Code Enforcement Excellent Good Fair Poor 8
EXCELLENT GOOD FAIR POOR NO OPINION TOTAL Fire & Rescue 64.33% 19.30% 4.09% 1.17% 11.11% 110 33 7 2 19 171 Police Protection 40.46% 36.99% 5.78% 4.62% 12.14% 70 64 10 8 21 173 Street Maintenance 13.07% 29.55% 28.41% 26.70% 2.27% 23 52 50 47 4 176 Planning & Zoning 7.02% 28.07% 17.54% 12.87% 34.50% 12 48 30 22 59 171 Building Permits 4.09% 9.36% 9.36% 5.26% 71.93% 7 16 16 9 123 171 Utility Billing 17.98% 43.26% 16.85% 5.06% 16.85% 32 77 30 9 30 178 Code Enforcement 5.14% 16.00% 10.29% 14.86% 53.71% 9 28 18 26 94 175 9
Q9 The City of Dundee owns and maintains the Harvey Creek Trail property and Viewmont Greenway Park. Chehelam Park and Recreation District (CPRD) owns and maintains Billick Park*, Falconcrest Park and Fortune Park. The City contracts with CPRD to maintain landscaping at various City facilities. To what extent do you agree that parks and recreation trails enhance the livability of Dundee? *Billick Park tennis courts, playground, shelter and ballfields are located on property leased from the Newberg School District. Answered: 181 Skipped: 1 Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree 60.22% 109 26.52% 48 2.21% 4 2.76% 5 8.29% 15 TOTAL 181 10
Q10 Overall, how would you rate park and trail amenities in Dundee and their condition? Answered: 181 Skipped: 1 Excellent Good Fair Poor Excellent Good Fair Poor 18.23% 33 50.28% 91 17.13% 31 2.76% 5 11.60% 21 TOTAL 181 11
Q11 Thinking back over the last 12 months, how would you rate the quality of your interactions with City staff, in general? Answered: 180 Skipped: 2 Excellent Good Fair Poor Excellent Good Fair Poor 26.11% 47 31.11% 56 7.22% 13 2.22% 4 33.33% 60 12
TOTAL 180 Q12 Please rate the extent to which you agree with the following statements about City staff members, in general. Answered: 177 Skipped: 5 Communicates courteously Are knowledgeable Willing to help Provide services in a timely manner Make information easily available Are hardworking Care about Dundee Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree 13
STRONGLY AGREE SOMEWHAT AGREE SOMEWHAT DISAGREE STRONGLY DISAGREE NO OPINION TOTAL Communicates courteously 46.47% 23.53% 4.71% 0.59% 24.71% 79 40 8 1 42 170 Are knowledgeable 36.53% 26.95% 6.59% 1.20% 28.74% 61 45 11 2 48 167 Willing to help 44.31% 20.36% 5.99% 3.59% 25.75% 74 34 10 6 43 167 Provide services in a timely 35.33% 25.75% 4.79% 4.79% 29.34% manner 59 43 8 8 49 167 Make information easily 29.34% 29.34% 11.98% 3.59% 25.75% available 49 49 20 6 43 167 Are hardworking 32.73% 21.82% 6.67% 3.03% 35.76% 54 36 11 5 59 165 Care about Dundee 45.40% 23.31% 1.84% 1.23% 28.22% 74 38 3 2 46 163 Q13 Considering everything, what is the one thing that you like most about Dundee? Answered: 171 Skipped: 11 Q14 What is the one thing that you like least about Dundee? Answered: 173 Skipped: 9 Q15 What should the City government s number one priority be over the next five years? Answered: 168 Skipped: 14 Q16 What other comments or suggestions, if any, would you like to share with the City Council? Answered: 112 Skipped: 70 Please see full analysis for comments on Questions 13-16. 14
Q17 Are you a resident of Dundee? Answered: 176 Skipped: 6 Yes No Yes No TOTAL 97.16% 171 2.84% 5 176 15
Q18 If you are a resident, how long have you lived in Dundee? Answered: 176 Skipped: 6 Less than 2 years 3 to 10 years 11 to 20 years More than 20 years Less than 2 years 3 to 10 years 11 to 20 years More than 20 years 13.07% 23 31.82% 56 31.82% 56 23.30% 41 TOTAL 176 16
Q19 Are you a business owner in Dundee Answered: 179 Skipped: 3 Yes No Yes No TOTAL 12.29% 22 87.71% 157 179 17
Q20 If you are a business owner, how long have you operated in Dundee? Answered: 25 Skipped: 157 Less than 2 years 3 to 10 years 11 to 20 years More than 20 years Less than 2 years 3 to 10 years 11 to 20 years More than 20 years 28.00% 7 28.00% 7 32.00% 8 12.00% 3 TOTAL 25 18