THE FIRST IN SERVICE AND TIMELESS ELEGANCE. EMEA Development Information Waldorf Astoria Shanghai on the Bund, China
Rome Cavalieri, Waldorf Astoria Hotels & Resorts, Italy BRAND OVERVIEW What was once Conrad Hilton s dream hotel is now one of the premier global luxury brands, Waldorf Astoria Hotels & Resorts. The brand offers perfection in every detail, setting the standard by which all other luxury hotels are measured with a legendary combination of timeless elegance, style and extraordinary experiences. With over 25 hotels open and 10 hotels in the pipeline*, Waldorf Astoria Hotels & Resorts is one of the fastest growing luxury hotel brands in the world. 2 *As of 31st December 2015 3
Waldorf Astoria New York, United States WHY WALDORF ASTORIA HOTELS & RESORTS? Waldorf Astoria Hotels & Resorts provides a wealth of opportunities for any owner. No other name in the luxury space combines the heritage of Waldorf Astoria Hotels & Resorts with the dependability, expertise and support of the Hilton Performance Advantage. Additionally, a meticulous and comprehensive internal measurement process ensures consistently high-quality products and services helping owners achieve a good return on their investment. A multifaceted growth strategy includes both adding new properties, built upon the legacy of the brand s namesake in New York, as well as acquiring iconic, heritage-filled properties that bring their own unique histories and naming conventions but that share the vision of a single unified global luxury brand and a commitment to True Waldorf Service. Both of these approaches toward growth are targeted at extending the brand s reach in premier gateway cities and international resort locations. 4 5
Waldorf Astoria Amsterdam, The Netherlands 6 7
Waldorf Astoria Ras Al Khaimah, UAE WALDORF ASTORIA COMMITMENT TO EXCELLENCE TRUE WALDORF SERVICE Each guest experiences an exceptional, highly customized luxury experience when a personal concierge acts as their primary contact, before, during and an industry first after their stay. HIGH BRAND AWARENESS Over 82% of luxury travelers identify Waldorf Astoria in an aided awareness study. STRONG CENTRAL DELIVERY Over 71% of demand to our hotels comes through brand-specific central channels. EXPLOSIVE GROWTH The fastest portfolio growth amongst its direct competitors. 8 9
Waldorf Astoria Chicago, United States GUEST OFFERINGS What began with the world s most iconic hotel is now the world s most iconic Each hotel and resort offers an inspirational environment, filled with special occasions, portfolio of hotels. In exceptional destinations around the globe, Waldorf exclusive events and the alluring atmosphere of a remarkable establishment. The Astoria Hotels & Resorts reflect the culture and history of their extraordinary discerning traveler will appreciate an anticipatory style of service True Waldorf Service. locations, as well as the rich legacy of the Waldorf Astoria New York. Simply The brand satisfies beyond the spoken need by building a relationship with guests, stated, the brand embodies timeless elegance. understanding their personal preferences to surprise and delight them with unexpected touches. Better than Home accommodations, designed with sophisticated style, comfort and thoughtful details, create a luxuriously appointed private retreat for each guest to experience. 10 11
Waldorf Astoria Berlin, Germany Waldorf Astoria Jerusalem, Israel Waldorf Astoria Dubai Palm, UAE 12 13
A WORLD OF POTENTIAL. A WEALTH OF OPPORTUNITY. Hilton Worldwide is focused on creating opportunities for our owners while building long-term relationships that offer success today and well into the future. With 13 leading brands and hotels in 100 countries and counting, we offer global strength and scale combined with local expertise that is relevant to the many markets we serve. As one of the world s leading global hospitality companies, we understand the importance of taking care of our owners and applying our expertise to create value through the design, construction and operation of a hotel. We also understand the importance of looking ahead, and we remain committed to our owners over the long term. HILTON PERFORMANCE ADVANTAGE Every Hilton Worldwide hotel and resort benefits from the unique system of innovative solutions and advanced technologies known as the Hilton Performance Advantage. Together, these services provide owners with the latest tools, forward-thinking strategies and access to some of the most influential people in the industry to help enhance guest experiences, reward customer loyalty, drive revenues and maximize efficiency of operations. Spanning our entire portfolio of brands, the services that make up the Hilton Performance Advantage deliver leading-edge support to consistently drive profits and efficiencies. It is a powerful resource for owners and operators, unrivalled in the industry. HILTON HHONORS is our award-winning guest loyalty program. Its 50 million members accounted for over 50% of all room nights globally at our hotels in 2015, driving more than US$ 15 billion in revenue. HILTON WORLDWIDE SALES, with more than 850 team members around the world, drives high returns and revenues through increased negotiating power and higher-level access to more influential accounts and strategic partnerships. Global sales efforts account for approximately US$ 8.5 billion in yearly contracted revenue. HILTON GLOBAL RESERVATION CENTERS provide 24-hour, multi-language global coverage in an effort to support and deliver business to your property. Our team of more than 3,000 highly skilled agents service 13 million reservations annually. ONLINE SERVICES offers a cost-effective model to ensure your property is front and centre online, providing the most convenient digital experience for guests through traditional and emerging online channels. We reach travellers at every opportunity with more than 30 websites, apps and mobile sites, featuring locally relevant content in 22 languages and registering 380 million yearly visits. REVENUE MANAGEMENT helps hotels maximize profits with advanced tools, training and analysis to help make smart pricing and inventory decisions while increasing guest satisfaction. More than 2,000 hotels are already supported by our revenue specialists INFORMATION TECHNOLOGY utilizes world-class partners to create best-in-class technology solutions, from core reservation and property management systems to in-room high-speed Internet access and entertainment. HILTON SUPPLY MANAGEMENT is a one-stop source leveraging the combined purchasing power of our global portfolio to offer competitive value-based pricing on superior products and services. For more information or a development contact visit www.hiltonworldwide.com/development 14
This advertisement is not a franchise offering. Certain laws regulate the offer and sale of franchises in some countries. An offering will only be made in compliance with those regulations and laws, which may require providing you with a disclosure document. 2016 Hilton Worldwide December 2015