IMPORTANT NOTICE PART 1 Elimination of Paper Tickets and paper Miscellaneous Transactions Effective 1 June 2008 it will no longer be possible to issue BSP neutral paper travel documents. (1) ETICKETABLE ALITALIA FLIGHTS All Alitalia flights (excluding some codeshare flights, see below) will be ETicketable by end May 2008. (2) BETWEEN ALITALIA AND OTHER CARRIERS Alitalia has Interline ETicketing Agreements (IET) currently in place with the following carriers: 1 4M 499 Lan Argentina 2 9W 589 Jet Airways 3 A3 390 Aegean Airlines 4 A6 527 Air Alps Aviation 5 AA 001 American Airlines 6 AB 745 Air Berlin 7 AC 014 Air Canada 8 AF 057 Air France 9 AI 098 Air India 10 AM 139 Aeromexico 11 AT 147 Royal Air Maroc 12 AV 134 Avianca 13 AY 105 Finnair 14 B2 628 Belavia 15 BA 125 British Airways 16 BD 236 BMI (British Midland) 17 BR 695 EVA Airways 18 BW 106 Caribbean Airlines 19 CA 999 Air China 20 CI 297 China Airlines 21 CM 230 COPA Airlines 22 CO 005 Continental Airlines 23 CX 160 Cathay Pacific Airways 24 CY 048 Cyprus Airways Pagina 1 di 7
Pagina 2 di 7 25 CZ 784 China Southern Airlines 26 DL 006 Delta Air Lines 27 EK 176 Emirates 28 ET 071 Ethiopian Airlines 29 EY 607 Etihad Airways 30 FB 623 Bulgaria Airlines 31 FI 108 Icelandair 32 FT 084 Siem Reap Airways International 33 FV 195 Rossiya Russian Airlines 34 GF 072 Gulf Air 35 HM 061 Air Seychelles 36 IB 075 Iberia 37 IC 058 Indian Airlines 38 IG 191 Meridiana 39 IR 096 Iran Air 40 IT 090 Kingfisher Airline 41 IY 635 Yemenia Yemen Airways 42 J2 771 Azerbaijan Airlines 43 JJ 957 TAM Linhas Aereas 44 JK 680 Spanair 45 JL 131 Japan Airlines 46 JM 201 Air Jamaica 47 JP 165 Adria Airways 48 JU 115 JAT Airways 49 KA 043 Dragonair 50 KC 465 Air Astana 51 KE 180 Korean Airlines 52 KK 610 Atlasjet Airlines 53 KL 074 KLM 54 KM 643 Air Malta 55 KQ 706 Kenya Airways 56 LA 045 Lan Airlines 57 LG 149 Luxair 58 LH 220 Deutsche Lufthansa 59 LO 080 LOT Polish Airlines 60 LP 544 Lan Peru 61 LR 133 LACSA 62 LT 266 LTU International Airways 63 LX 724 Swiss 64 MA 182 Malev 65 MD 258 Air Madagascar 66 ME 076 Middle East Airlines 67 MH 232 Malaysia Airlines
Pagina 3 di 7 68 MK 239 Air Mauritius 69 MP 129 Martinair Holland 70 MS 077 Egyptair 71 MX 132 Mexicana 72 NH 205 All Nippon Airways 73 NW 012 Northwest Airlines 74 NZ 086 Air New Zealand 75 OA 050 Olympic Airlines 76 OK 064 Czech Airlines CSA 77 OS 257 Austrian Airlines 78 OU 831 Croatia Airlines 79 OZ 988 Asiana Airlines 80 PG 829 Bangkok Airways 81 PK 214 Pakistan International Airlines 82 PS 566 Ukraine International 83 PU 286 PLUNA Lineas AereasUruguayas 84 PZ 692 TAM Mercosur 85 QF 081 Qantas Airways 86 QR 157 Qatar Airways 87 RB 070 Syrian Arab Airlines 88 RG 042 Varig Linhas Aereas SA 89 RJ 512 Royal Jordanian 90 RO 281 Tarom 91 SA 083 South African Airlines 92 SK 065 Scandinavian Airlines 93 SN 082 Brussels Airlines 94 SQ 618 Singapore Airlines 95 SU 555 Aeroflot 96 SV 065 Saudi Arabian Airlines 97 SW 186 Air Namibia 98 TA 202 TACA International Airlines 99 TE 874 Flylal Lithuanian Airlines 100 TG 217 Thai Airways International 101 TN 244 Air Tahiti Nui 102 TP 047 TAP Air Portugal 103 TU 199 Tunis Air 104 UL 603 SriLankan Airlines 105 UX 996 Air Europa 106 V7 407 Air Senegal International 107 VN 738 Vietnam Airlines 108 VR 696 Cabo Verde Airlines 109 VS 932 Virgin Atlantic Airways 110 VV 870 Aerosvit Airlines
111 WF 701 Wideroe's Flyveselskap 112 WY 910 Oman Air 113 XL 462 LanEcuador Aerolane SA 114 YX 453 Midwest Airlines (3) NON-ETICKETABLE AZ CODESHARE FLIGHTS At this time, 29 codeshare flights, holding the AZ code and operated by 7 partner carriers (CA, FB, JU, KU, MA, SU, VE), are still not ETicketable. NON ETICKETABLE AZ CODESHARE FLIGHTS Codeshare flight number Operational flight number Origin - Destination 1 AZ7000 KU166 FCO-KWI 2 AZ7001 KU165 KWI-FCO 3 AZ7002 KU162 FCO-KWI 4 AZ7003 KU161 KWI-FCO 5 AZ7072 JU405 FCO-BEG 6 AZ7073 JU404 BEG-FCO 7 AZ7074 JU411 TRS-BEG 8 AZ7075 JU410 BEG-TRS 9 AZ7084 VE6904 MXP-MRU FCO-MRU 10 AZ7085 VE6905 MRU-FCO MRU-MXP 11 AZ7090 VE2918 MXP-CUN 12 AZ7091 VE2919 CUN-MXP 13 AZ7092 VE2948 MXP-MBJ 14 AZ7093 VE2949 MBJ-MXP 15 AZ7177 FB449 SOF-FCO 16 AZ7178 FB450 FCO-SOF 17 AZ7182 SU294 VCE-SVO 18 AZ7524 MA401 FCO-BUD 19 AZ7525 MA400 BUD-FCO 20 AZ7536 MA411 MXP-BUD 21 AZ7537 MA410 BUD-MXP 22 AZ7538 MA417 MXP-BUD 23 AZ7539 MA416 BUD-MXP 24 AZ7674 CA974 MXP-PVG 25 AZ7675 CA973 PVGMXP 26 AZ7676 CA941 FCO-PEK 27 AZ7677 CA939 PEK-FCO 28 AZ7678 CA968 FCO-PVG 29 AZ7679 CA967 PVG-FCO Pagina 4 di 7
(4) SETTLEMENT OF SPECIAL SERVICES (STCR, OXYG, EXST) As BSP neutral paper travel documents (MPD-MCO) will no longer be available for the settlement of special services, Alitalia will require Travel Agents to issue a Virtual MPD through the BSPLink application. After booking the special service, as appropriate, and following the procedures currently in place, Travel Agents will only need to issue the Virtual MPD (V-MPD) through the BSPLink application, for the correct amount of the applicable charges. Alitalia will verify the amount of the V-MPD and will enter the details in the relevant PNR; a confirmation will be sent back to the Agent through the insertion of SSR items in the original PNR, that will generate a GDS queue. More detailed instructions will be published shortly. Travel Agents will then provide the passenger(s) with a printed copy of the V-MPD, on plain paper, directly from BSPLink, to be collected by the Alitalia airport services on departure. Alitalia will enable all Agents to access the V-MPD functionality in BSPLink, in connection with the following Reason for Issue : A - AIR TRANSPORTATION C - BAG SHIPPED AS CARGO G - UP-GRADING H - UNDER COLLECTIONS I TAXES-FEES-CHARGES J DEPOSITS-DOWN PAYMENTS K - REFUNDABLE BALANCES O - OTHER U - COLLECTION FOR EXCESS BAGGAGE CHARGES 1 - PREPAID TICKET ADVICE (PTA) (5) PAPER TICKETS ISSUANCE In some cases, paper tickets might still be needed: a. when the itinerary includes a non-eticketable AZ codeshare flight, as per table under Paragraph (3) above b. when an Infant passenger (no seat) is involved, in connection with itineraries that include segments operated by some carriers that do normally have an IET agreement with AZ, but that handle the bookings related to this type of passenger, in their own system, in a way that is not currently compatible with the AZ ETicketing application; Pagina 5 di 7
here below, a list of these carriers: CARRIERS REQUIRING ISSUANCE OF PAPER TICKETS WHEN INFANT PASSENGER TYPE IS INVOLVED AA American Airlines AB Air Berlin AT Royal Air Maroc B2 Belavia BD BMI (British Midland) BR EVA Airways BW Caribbean Airlines CA Air China CI China Airlines CY Cyprus Airways CZ China Southern Airlines DL Delta Air Lines ET Ethiopian Airlines FT Siem Reap Airways International HM Air Seychelles IB Iberia IC Indian Airlines IN MAT-Macedonian Airlines IY Yemenia Yemen Airways JM Air Jamaica JU JAT Airways KE Korean Airlines KM Air Malta LG Luxair LH Deutsche Lufthansa LO LOT Polish Airlines LR LACSA MD Air Madagascar MX Mexicana NW Northwest Airlines OK Czech Airlines CSA OU Croatia Airlines OZ Asiana Airlines PG Bangkok Airways PZ TAM Mercosur QF Qantas Airways RG Varig Linhas Aereas SA RO Tarom SU Aeroflot SV Saudi Arabian Airlines Pagina 6 di 7
CARRIERS REQUIRING ISSUANCE OF PAPER TICKETS WHEN INFANT PASSENGER TYPE IS INVOLVED TA TACA International Airlines TG Thai Airways International UL SriLankan Airlines UX Air Europa VS Virgin Atlantic Airways WY Oman Air YX Midwest Airlines c. when the itinerary includes a carrier AZ has no IET agreement with (not included in the table under Paragraph (2) above. In all these cases, and provided that AZ is the carrier operating the first flight of the itinerary (as marketing or operating carrier), AZ will create a PTA against a V-MPD issued by the Agent. AZ own stock paper tickets will be issued at the airport of departure against this PTA. A single PT, and, therefore, a single V-MPD, needs to be issued for all passengers included in the same PNR: the total value of the V-MPD must therefore correspond to the total value of the fares and taxes for all passengers involved. The AZ PTA will hold the same reference number of the original V-MPD. Alitalia will receive an email notification of any V-MPD issued by the Agents through BSPLink for the purpose of issuing paper documents on departure, and will automatically create the relevant PTA; a confirmation will be sent back to the Agent through the insertion of SSR items in the PNR, that will generate a GDS queue. For any related questions to V-MPD issuance please contact AZ Toronto at (905) 673-3627/28. (6) POLICY ON ISSUANCE OF ALITALIA TICKETS Travel documents may be validated on Alitalia (055) (a) when the related itinerary includes at least one AZ flight (b) when issued in conjuction with another travel document whose itinerary includes at least one AZ longhaul flight. Pagina 7 di 7