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Steering the meetings industry in Kraków: assessment and monitoring of the economic effect of the meetings industry on the economy of Kraków with the use of good practices from Switzerland PROJECT CO-FINANCED BY SWITZERLAND UNDER THE SWISS PROGRAMME OF COOPERATION WITH OTHER EUROPEAN UNION MEMBER STATES 1

Business tourism as an opportunity for regional development the example of Switzerland Prof. Roland Schegg University of Applied Sciences of Western Switzerland Valais Cracow, June 25, 2012 2

3

Switzerland MICE success story Switzerland is a conference destination with a long tradition and an excellent reputation. As the headquarter of almost 200 international organizations, every week, Switzerland stages some top international events. The report of the World Economic Forum on the competitiveness of travel and tourism rated Switzerland as the number one destination in the world in 2010 for its authenticity, its unspoiled nature and the quality of its offer. 4

MICE tourism in Switzerland is developed mainly in 16 destinations (10 swiss cities, 6 mountains resorts). The ten largest and most important congress centres in Switzerland have come together to form an association: Swiss Convention Centres (SCC). Swiss MICE top destinations and infrastructure 20 conference centers and 350 seminar hotels are available. Till 2014, 21 new seminars hotels and congress centres are planned to be opened. 5

The importance of economic impact study Economic impact analysis provides tangible estimates of these economic interdependencies and a better understanding of the role and importance of tourism in a region s economy. Tourism s economic impacts are therefore an important instrument in state, regional and community planning and economic development. Economic impacts are also important factors in marketing and management decisions (allocation of ressources). The basic questions an economic impact study usually addresses are: How much do tourists spend in the area? What portion of sales by local businesses is due to tourism? How much income does tourism generate for households and businesses in the area? How many jobs in the area are directly linked to tourism? 6

Economic impact of tourism some general principles A standard economic impact analysis traces flows of money from tourism spending, first to businesses and government agencies where tourists spend their money and then to : other businesses - supplying goods and services for tourist businesses, households - earning income by working in tourism or in tourism supporting industries, government - through various taxes and charges on tourists, businesses and households. 7

Economic impact of tourism - general principles The economic impact of tourism is typically estimated using one of the following formulas: Economic Impact of Tourism = Number of Tourists * Average Spending by Visitors * Multiplier or Economic Impact of Tourism = Overnights of Tourists * Average Spending by Visitors * Multiplier 8

Total economic impact of tourism is the sum of direct, indirect, and induced effects within a region/country. Direct effects are production changes associated with the immediate effects of changes in tourism expenditures. Indirect effects are the production changes resulting from various rounds of re-spending of the hotel industry's receipts in other backward-linked industries (i.e., industries supplying products and services to hotels). Induced effects are the changes in economic activity resulting from household spending of income earned directly or indirectly as a result of tourism spending. Source: Stynes, J. Economic Impact of Tourism 9

Type of region Regional multiplier Swiss Riviera (Geneva Lake Arc) 1.51 Alps 1.44 Campagne 1.91 Regional multipliers for different Swiss regions Regional multipliers represent the economic interdependencies between sectors within the economy of a particular region. Nechâtel Lake and Morat region 1.6 Jura region 1.41 Example: A regional multiplier of 1.51 for the Swiss Riviera Region means 1.00 = direct effects 0.51 = indirect and induced effects Source: Rütter and Partner. L importance du tourisme dans le Canton de Vaud, Lausanne 2004. Frey, R.L. & Häusel, U. (1983): Regionalmultiplikator. Zur Transformation der formellen primären in die effektive sekundäre Kaufkraftinzidenz. Methodisches. 10

Lausanne-Montreux-Veveyalso known as the «Swiss Riviera», is situated at the eastern end of Lake Geneva, just 60 minutes away from Geneva International Airport. Economic impact of MICE tourism on the regional level Example of the Lausanne, Montreux-Vevey Region SWISS RIVIERA This region offers a wide range of overnight accommodations: 7 500 rooms in 30 km radius 2 000 rooms «within walking distance» Lausanne 11

Economic impact of MICE tourism in the Swiss Riviera The research of economic impact on MICE tourism in Lausanne & Montreux- Vevey Region constitutes a part of a research entitled: L importance du tourisme dans le Canton de Vaud established by Rütter+Partner in 2004. Methodology: The estimation of the economic effects of business tourism was based on demand and supply surveys. The demand research included over 20 000 tourists and one-day- visitors and consisted of analysing: frequencies /overnights of business tourists, average daily expenditures, the total tourism and MICE tourism demand. The supply side analysis included 65 hotels and other tourism enterprises and allowed to calculate: intermediate consumption, induced turnover, MICE tourism added value and the number of jobs. 12

1. Tourists frequencies/overnights Economic impact of MICE tourism in the Swiss Riviera Tourists frequencies Total demand MICE guests frequencies Share oftotal demand Total 7 740 000 1 740 000 22% One-day-tourists 4 120 000 900 000 24% Tourists 3 640 000 750 000 21% 22% 1,74 m 6, 0 m MICE tourists Other guests 78% Source: Rütter and Partner, L importance du tourisme dans le Canton de Vaud, Lausanne 2004. www.vd.ch 13

2. Tourists average daily expenditures Economic impact of MICE tourism in the Swiss Riviera The average daily MICE tourists expenditure (i.e. one-daytourists and overnight tourists) amount to 177 CHF. MICE tourists (hosted in accommodation places) spend 96% more (that means 134 CHF) than leisure tourists. Type of tourists Tourists average daily expenditure MICE guests average daily expenditure One-day-tourists expenditures Tourists expenditures (hosted in hotels and other accommodations) 61 CHF 72 CHF 144 CHF 282 CHF 14

Economic impact of MICE tourism in the Swiss Riviera 3. MICE demand (frequencies of MICE guests * average daily expenditures) MICE tourists generate 284 million CHF of income which constitute 32% of total tourism demand. Expenditures on accommodation and restaurants constitute 75% of all MICE tourists expenses. Total CHF 284 m Accomodation 284 mill. CHF 32% 40 8 12 3 8 Mill. CHF 136 48% Restaurants Shopping 605 mill. CHF MICE guests Other guests 77 Transports Education 68% 27% Sport & Culture Other 15

3. MICE demand - by type of tourists Economic impact of MICE tourism in the Swiss Riviera Total MICE demand CHF 284 million One day visitors demand CHF 72 million Guests hosted in hotels CHF 209 million 16

Economic impact of MICE tourism in the Swiss Riviera 4. Turnover induced by MICE tourists (= MICE demand + other expenses * regional multiplier for Swiss Riviera ) MICE tourists generate 520 million CHF of income which constitute 19% of total tourism turnover. 520 m 19% MICE turnover 2'730 m Tourism turnover in Swiss Riviera 17

5. Added value induced by MICE tourism (based on a survey of tourism enterprises) Economic impact of MICE tourism in the Swiss Riviera Added value is the best measure of the economic gain to the region. MICE tourists in Swiss Riviera generate 270 million CHF of added value. 95 mill. CHF 175 mill. CHF Direct MICE added value Indirect MICE added value (intermedaire consumption) 18

Economic impact of MICE tourism in the Swiss Riviera 6. Employment induced by MICE tourism (based on survey of tourism enterprises) MICE tourism generates 3 030 jobs (FTE -> Full Time Equivalents) 920 2100 Direct employment Indirect employment 19

Economic Impact of MICE tourism in the Swiss Riviera Conclusion Tourists frequencies : 1,740 million One day visitors 990 000 Tourists overnights 750 000 Average daily one-day-visitors expenditures 72 CHF Total MICE tourism turnover 520 million CHF Average tourists expenditures 282 CHF MICE tourist (direct) demand : 284 million CHF Total MICE tourism added value 270 million CHF Intermediate consumption 95 million CHF Direct MICE tourism added value 175 million CHF Employment (number of jobs, FTE) 3 030 Direct 2 110 Indirect 920 20

Economic impact of MICE tourism in the Swiss Riviera - Conclusion The role of business tourism in the Lausanne, Montreux-Vevey region is very significant. The MICE sector of the region generates an overall turnover (direct and added value) of 790 million CHF. Business tourism is crucial for the development of the local hotel industry. More than 65% of hotel industry s income in Lausanne depends on the MICE demand. 21

Thank you for your attention. PROJECT CO-FINANCED BY SWITZERLAND UNDER THE SWISS PROGRAMME OF COOPERATION WITH OTHER EUROPEAN UNION MEMBER STATES Roland Schegg, Marc Schnyder & Catherine Klimek University of Applied Sciences Western Switzerland / Valais (HES-SO Valais) Institute of Tourism (ITO) 3960 Sierre, Switzerland, Mail: roland.schegg@hevs.ch, Web: www.hevs.ch 22