TAV A Global Brand in Airport Operations & Construction
TAV: A Global Brand in Airport Operations & Construction We aim to deliver world-class airport services with the mission of creating the highest value for all stakeholders in airport operations through our customer oriented management approach. 4
TAV was established as a joint venture to bid for the building and operating rights of Istanbul Atatürk Airport s International terminal in 1997. After winning the tender, TAV emerged as a global brand and Istanbul Atatürk Airport evolved into a major hub. Through our unique group structure and extensive know-how, we are capable of adding value to each phase of airport development and operations, including design and construction. Plus, we provide full range of airport services through our subsidiary service companies. Today, we serve 104 million annual passengers at 17 airports we operate in 7 countries and 3 continents. In addition, through our service companies, we provide a range of airport services at 76 airports in 17 countries. 5
TAV GROUP STRUCTURE TAV Airports Holding AIRPORT COMPANIES Istanbul Atatürk Airport 100%* ATU 50% Ankara Airport 100%* BTA 100% Izmir Airport 100%* HAVAŞ 100% +Extension of Istanbul Atatürk International Airport* Milas-Bodrum Airport 100%* Gazipasa-Alanya Airport 100%* Madinah Airport 50%* Yanbu Airport 50% Qassim Airport 50% Hail Airport 50% Enfidha-Hammamet Airport 67%* Monastir Airport 67% Tbilisi Airport 80%* Batumi Airport 76%* Skopje Airport 100%* Ohrid Airport 100%* Riga Airport 100% Zagreb Airport 15% *Built by TAV Construction. 6 SERVICE COMPANIES TGS 50% HAVAŞ / LATVIA 100% HAVAŞ / SAUDI ARABIA 67% TAV Operation Services 100% TAV Technologies 100% TAV Security 100%
TAV Milestones 97 Tender for Istanbul Atatürk Airport 04 Tender for Ankara Esenboga Airport 06 Izmir Adnan Menderes Airport Inauguration of International Terminal Inauguration of Ankara Esenboga Airport 08 Operation of Monastir Airport Tunisia Tender for Skopje and Ohrid Airports Macedonia Izmir Adnan Menderes Airport Construction and Operation of International Terminal Tender for Tbilisi Airport Georgia 00 Operation of Istanbul Atatürk Airport 05 07 Public Offering of TAV Airports Inauguration of Tbilisi Airport Georgia Operation of Batumi Airport Georgia Tender for Monastir and Enfidha-Hammamet Airport Tunisia Tender for Gazipasa-Alanya Airport 8
11 Operation of Commercial Areas at Riga Airport - Latvia Inauguration of Skopje Airport's New Terminal - Macedonia Tender for Izmir Adnan Menderes Airport Domestic Terminal 13 Operation Operation of Zagreb Airport Croatia 15 Inauguration of Madinah Airport's New Terminal Saudi Arabia Operation of Milas-Bodrum Airport International Terminall 17 of Yanbu, Qassim and Hail Airports Saudi Arabia Inauguration of Gazipasa-Alanya Airport Inauguration of Enfidha-Hammamet Airport 14 Inauguration of Izmir Adnan Menderes Airport Domestic Terminal Tender for Milas-Bodrum Airport and Operation of Domestic Terminal 09 12 Share Selling to Group ADP Operation of Madinah Airport Saudi Arabia ATU s main duty free shop located at Houston Airport in the United States commenced service. Signing Memorandum of Understanding Agreement for Havana Airport-Cuba 16 9
10 Ankara Esenboga Airport, Ankara/Turkey
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TAV at a Glance 17 Airports 1.092 Million Revenue* 445 Million EBITDA* 127 Million Net Profit* 104 Million Passengers 6 Service Companies 200+ Airline Companies 12 *2016 Figures
285 Thousand Daily Passengers 20+ Airports Constructed 50+ Thousand Employees 76 Footprint in Airports 13
We Add Value We are specialists in concession and BOT projects TAV developed, took over the management of and operated airports that had long been managed by state authorities with poor commercial and operational focus and that were severely deprived of capital investments for capacity and passenger experience enhancements. Thus, we have gained a great deal of expertise in change management. We work hand in hand with governments and authorities in all our projects and enjoy a great operational efficiency due to being able to integrate all necessary services to develop a project, within a single managing body. WE DESIGN Our internal design team is experienced on designing the most efficient airport buildings. WE BUILD As an affiliated company of TAV Airports, TAV Construction is the world s largest airport contractor company according to Engineering News Record (ENR). WE OPERATE We have an extensive know-how on integrating the complex airport operations under a common management through our wholly owned subsidiary service companies. WE PROMOTE We carry out effective route development activities to attract new airlines and additional routes and frequencies to the airports we operate. Our airport portfolio is represented in world-wide aviation events. WE ARE COMMITTED We are long term investors with a strong commitment to our assets and customers. 14
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18 We are Partners with Aéroports de Paris (ADP) Group We form the largest airport operations platform together with ADP Group Aeroports de Paris Grup* 46.1% Tepe İnşaat Sanayi Anonim Şirketi 8.1% Sera Yapı Endüstrisi ve Ticaret A.Ş. 2.0% T A V TAV and ADP 3 7 17 104 4 15 26 240 Continents Countries Airports Million Passengers Continents Countries Airports Million Passengers Free-float (Other) 40.5% Non-floating (Other) ADP Group is the major shareholder of TAV, having bought 38% of TAV Airports Holding shares in 2012 and another 8% in 2017. These transactions created the greatest airport operations partnership in the world, serving 240 million passengers annually. With the combination of regional know-how, diverse airport portfolios and unique operational capabilities of TAV and ADP, our integrated efficiency, operational power and financial capabilities are further enhanced to a greater level. 3.3%
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ADP TAV Airports: A Global Footprint A platform of 26 airports and 240 million passengers* Liège (25.6%) 0.7MN tons of freight Strategic Partner Industrial Cooperation France Paris-CDG: 65.9MN Pax Paris-Orly: 31.3MN Pax Owner and Operator Tunisia (67%) Enfidha & Monastir 1.6MN Pax Concession Operator 13 Regional Airports in Mexico 18.9mn Pax Advisory Contract Schiphol Group (8%) 63.6MN Pax Industrial Cooperation Santiago de Chile (45%) 19.2MN Pax Concession TAV Passengers ADP Passengers Source: ADP, TAV Airports *Excluding passenger numbers for Schiphol and Riga Airports Conakry Airport (29%) 0.4MN Pax Operator 20
Macedonia Skopje & Ohrid: 1.8MN Pax Concession Operator Amman Jordan (9.5%) 7.4MN Pax Strategic partner Management Contract Croatia (TAV 15%-ADPM 21%) Zagreb Airport: 2.8MN Pax Concession Operator Turkey Istanbul Atatürk: 60.1MN Pax Ankara: 13MN Pax Izmir: 12MN Pax Milas-Bodrum: 3.2MN Pax Gazipasa-Alanya: 0.7MN Concession Operator Georgia Tbilisi & Batumi 2.6MN Pax Concession Operator Saudi Arabia Medinah: 6.6MN Pax Hail: 0.8M Pax Qassim: 1.7M Pax Yanbu: 1.1M Pax Concession Operator Jeddah (Hajj Terminal) 7.8 MN Pax Management Contract Mauritius (10%) 3.5MN Pax Strategic Partner Operator 21
Our Service Companies ATU (Duty Free) #1 Duty Free Operator in Turkey 2,700+ Employees Over 28,000 m 2 Sales Area 50% Heinemann Partnership 23 Airports Partnership 56,000 Referenced Products 100 International Elite Brands 120+ Shops ATU was founded in 2000 as a joint venture between TAV Airports Holding and Unifree Duty Free/Gebr. Heinemann. It is not only the leading duty free operator in Turkey, but also one of the world s top travel retail companies, operating in 28,000 m 2 area in 21 airports at 8 different countries. ATU Duty Free is headquartered in Istanbul. The company currently operates duty free stores in Istanbul, Ankara, Izmir, Gazipasa and Bodrum in Turkey; Tbilisi, Batumi and Kutaisi in Georgia; Carthage, Enfidha, Monastir, Djerba-Zarzis, Sfax-Thyna, Tozeur-Nefta, Tabarka- Ain Draham in Tunisia; Skopje and Ohrid in Macedonia; Riga in Latvia; Salalah in Oman, Madinah in Saudi Arabia, Houston George Bush Intercontinental Airport in United States of America. 22 ATU enhances shopping experience of millions of travelers around the globe each day with an extensive portfolio of duty and tax-free stores, brand boutiques, concept stores and sub-contracted stores to suit international shopper profiles.
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Our Service Companies BTA (Food & Services) 100K+ People Served Daily 17 Airports 7M Units of Monthly Production 60K m 2 F&B Area 8 Countries 2,500+ Unique Products 350+ F&B Units Delivery to 4,000 Spots BTA was founded in 1999 and established its first F&B units in Istanbul Atatürk Airport s new International Terminal in January 2000. Today, the company operates more than 350 F&B units in 60,000 m2 area and significantly expanded its business scope by offering services at airports, sea lines, and urban spots. In 2011, BTA took over the F&B units of IDO, Istanbul s fast ferry and sea bus company operating within Istanbul and also to/from neighboring cities around Marmara Sea. 26 ferries, 25 sea buses and 13 terminals F&B services are provided by BTA. 24 The airport hotels in Istanbul Atatürk Airport and Izmir Adnan Menderes Airport, which have 128 and 81 rooms respectively, are also operated by BTA.
TAV Airport Hotel Batumi Airport Tbilisi Airport Gazipasa-Alanya Airport Riga Airport Carthage Airport İDO TAV Airport Hotel İzmir 1999 2000 2004 2006 2007 2008 2009 2010 2011 2014 2015 2017 Istanbul Atatürk Airport International Terminal Atatürk Airport Domestic Terminal Skopje Airport Monastir Airport Muscat Airport Zagreb Airport Izmir Airport International Terminal Ankara Esenboga Airport Madinah Airport Milas-Bodrum Airport Izmir A.Menderes Airport Domestic Terminal Bta Supply And Distribution Services 25
Our Service Companies HAVAŞ (Ground Handling) #1 Ground handling company in Turkish market 3 Countries 250+ Airline Customers 29 Airports With over 80 years of experience, Havaş provides ground handling services to the best extent and adds value to its stakeholders with a secure, high quality and innovative service concept. Havaş serves over 1 million flights per annum of over 200 globally known airlines. Havaş is always passionate about offering a high quality service with the help of its rich human resources, strong equipment fleet and state of the art technological infrastructure. Havaş experienced a rapid growth following the acquisition of its shares by TAV Airports and has been looking for growth opportunities at the international markets since then. In 2010, Havaş established Turkish Ground Services (TGS), which is one of the three ground handling service companies in Turkey, with a 50/50 partnership with Turkish Airlines. Soon after, Havaş started to provide services in Latvia 2011 and has expanded its network in Europe. In addition to these successful ventures, in 2014, Havaş began to provide service in Saudi Arabia, being the first independent ground handling company of the Kingdom. Founded to provide services under State Air Lines USAŞ catering unit privatized. HAVAŞ brand established TAV Airports acquired 60% of HAVAŞ shares TGS-Turkish Ground Services established under THY & HAVAŞ parternship HAVAŞ acquired 50% of NHS-North Hub Services 1933 1987 2005 2010 HAVAŞ HISTORY 1958 1995 2007 26 Re-established independently under the name USAŞ HAVAŞ privatized TAV Airports increased its shares in HAVAŞ to 100%
HAVAŞ started services in Saudi Arabia 2014 2011 HAVAŞ started services in Latvia. 27
28 Our Service Companies TAV Operation Services (Non-aviation Revenues) 13 Countries 40 Lounge Operations 25K+ TAV Passport Card Holders 150+ Partner Lounge 24 Airports 3.5M+ Lounge Guests 85+ Partner Airports TAV Operation Services (TAV OS) manages the commercial area allocation and lounge operations at all airports operated by TAV Airports.* In addition, the company operates Air France/ KLM Lounges at Frankfurt, Berlin, Munich and Stuttgart Airports in Germany, Turkish Airlines Star Alliances Lounges at Washington Dulles Airport in the United States and Nairobi Airport in Kenya. TAV OS adds value to air travel by offering exclusive services. The primeclass lounge services hosts over 3.5 million passengers in a year. TAV Passport Card, a loyalty program developed by TAV OS; has more than 25 thousand members whom enjoy exclusive offers and advantages during their time at the airport. Plus, TAV Passport Card holders are eligible to enter into lounges at over 150 airports which are partners with TAV OS. In addition, primeclass Lounge Card is a membership program which entitles passengers to free access to lounges at Istanbul, Ankara, Izmir and Milas-Bodrum Airports, IDO Yenikapı Ferry Terminal and Ankara Train station. Meet and greet service is also provided by TAV OS; where departing passengers are met at the airport entrance, accompanied through all airport procedures and dropped off at their departing gate with a private golf cart. The same service is also available for arriving passengers, where they are picked up at the aircraft gate and assisted for all their needs and all the procedures throughout the airport. www.airporteasy.com is the fastest way to book meet & assist service in more than 500 airports all around the world. *Except Zagreb Airport
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Our Service Companies TAV Technologies (Airport IT Solutions) 32 Airports Consultancy Services Serving Almost 200M Passengers Worldwide 24/7 Operations Turnkey Solutions 15 Products TAV Technologies, a subsidiary of TAV Airports Holding and a leading technology brand delivering software and hardware products; designs, develops and implements local and global airport services and solutions in the aviation industry. TAV Technologies integrates separate systems and provides support with the use of new generation technologies, offering airport-friendly products through the extensive solutions it develops and turnkey projects it undertakes. The company currently provides services to 32 airports and 21 companies on 3 continents. 30 Offering services with an elite team specializing in aviation sector technological solutions, TAV Technologies provides sustainable management of complex airport operations and designs new products through the utilization of its extensive know-how. The products developed by TAV Technologies includes AODB, IB, FIDS, RMS, CDM, SLOT, PIS, IATA Type-B Message Parser, TAV Mobile, VIP/ CIP Operation and Reservation Suite, MIS, IMS, SHRIKE, SmartZone. TAV Information Technologies also provides services in areas such as Data Collection, UNIX and Database Consultancy Services, System and Infrastructure Services, Consultancy on Information Technology and Aviation Systems as well as Enterprise Resource Planning.
Turnkey solutions developed by TAV Technologies are utilized at Istanbul Atatürk, Ankara Esenboğa, Izmir Adnan Menderes and Gazipaşa-Alanya and Milas-Bodrum airports in Turkey, as well as at Skopje and Ohrid airports in Macedonia, Tbilisi and Batumi airports in Georgia and Monastir and Enfidha- Hammamet airports in Tunisia. Uninterrupted 24/7 operations and support for IT and telecommunication infrastructure are also provided by TAV Technologies at these airports as compatible with ITIL. In addition, aviation solutions and applications of TAV Technologies are also in use at various airports in Turkey, as well as Riyadh, Dammam and Madinah airports in Saudi Arabia. Having been undertaken all IT and communication infrastructure systems of Jeddah Airport Hangar project lately, where aircraft maintenance and repair works are held and which is a significant commercial and functional achievement for the civil aviation industry in Saudi Arabia, TAV Technologies has become one of the leading global brands specialized in airport IT solutions. Successfully continuing the infrastructure works of the Abu Dhabi Midfield Terminal Building in Abu Dhabi, the capital city of the United Arab Emirates, TAV Technologies has been accredited by the ISO 9001 Quality Management System and ISO 27001 Information Security Management System certificates. 31
Our Service Companies TAV Security (Airport Physical Security) CIVIL AVIATION SECURITY AIRLINE PRIVATE SECURITY & MONITORING SERVICES TRANSFER OF PERMITTED WEAPONS TRAINING SERVICES FACILITY SECURITY VIP CLOSE PROTECTION TRANSFER OF MONEY & VALUABLE ARTICLES CARGO SECURITY PHYSICAL SECURITY SOLUTION PARTNERSHIP & OTHER LOSS PREVENTATION K9 UNIT CATERING SECURITY TAV Security prioritizes customer satisfaction and strives to strike an optimal balance between convenience and security. 32 The company directly provides security services at the facilities of five TAV Airports in Turkey while serving as a solution partner for the security of the airports operated by TAV abroad. In addition, TAV Security provides security services at some Category A facilities outside of airports as well as aircraft private security services at the airports under a C license.
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TAV Construction A World Leader in Airport Construction #1 Airport Contractor $19 Billion Contract Value 28,000 Total Employees 1,500 Architects and Engineers We build airports for cities and cities for airports We are a leading contracting firm specialized in construction of airports, airport related facilities and iconic buildings that require high degree of engineering. We achieved to undertake an extensive list of projects worth more than 19 billion US Dollars, rapidly becoming the undisputed leader in the region. Our performance has regularly been recognized by the industry s most reputable publication Engineering News Record (ENR), where in 2014, 2015 and 2016 consecutively we are ranked first for airport construction. Some of the noteworthy airport projects we are involved in include Istanbul Atatürk, Izmir Adnan Menderes and Ankara Esenboga Airports in Turkey, Cairo International Airport Terminal Building 3 in Egypt, Enfidha-Hammamet International Airport in Tunisia, Madinah Prince Mohammad Bin Abdulaziz International Airport, Terminal 5 of Riyadh King Khaled International Airport and Saudi Airlines MRO facility in Jeddah King Abdulaziz International Airport in Saudi Arabia, Airside & Landside Infrastructure Works package of the Muscat International Airport in Oman and the Passenger Terminal Complex of Qatar s stateof-the-art Hamad International Airport. We are currently engaged in one of the largest terminal projects of the region; Abu Dhabi International Airport s Midfield Terminal Complex which is the largest construction project ever awarded in the United Arab Emirates. Plus, together with our latest award; the Main Works package of the Bahrain International Airport Modernization Program, we have consistently become the preferred contractor for 5 of the 6 capitals of the GCC Region. Having established a strong base for airports in the region, we have also successfully managed to spread our activities to other areas of construction and involved in building projects, mainly super-tall towers and iconic buildings. The 425 meters tall Marina-101 Hotel & Residences Tower and the Damac Towers by Paramount in Dubai, the Emaar Square project, one of the largest mixed-use real estate developments in Istanbul; and the landmark Headquarters project for the Aéroports de Paris Group at Charles de Gaulle Airport in Paris are some of our projects within the non-aviation sector. 34 Istanbul acts as our global headquarters supported with our offices in United Arab Emirates (Dubai and Abu Dhabi), Egypt, Qatar, Libya, Georgia, France, Bahrain and Saudi Arabia.
Hamad International Airport Passenger Terminal Complex, Doha/Qatar Passenger Terminal Complex of the Hamad International Airport is the biggest construction contract that TAV Construction has been awarded and completed thus far with a total built-up area up to 550,000 square meters. Abu Dhabi International Airport Midfield Terminal Building, Abu Dhabi/UAE Abu Dhabi International Airport Midfield Terminal Building is the biggest on-going airport project of TAV Construction. The terminal building will cover an area in excess of 700,000 square meters and upon completion, is set to be one of the most spectacular buildings of its generation. 35
TAV Construction A World Leader in Airport Construction Bahrain International Airport New Passenger Terminal Building, Muharraq/Bahrain Bahrain International Airport s New Terminal Building is the largest project won ever by a Turkish contractor in Bahrain. The project is the main component of the Airport Modernization Program designed to elevate the service level and upgrade technological infrastructure at the airport. Damac Towers by Paramount, Dubai/UAE 36
Prince Mohammad Bin Abdulaziz International Airport, Madinah/Saudi Arabia Prince Mohammad Bin Abdulaziz International Airport, the first airport privatization project in Saudi Arabia, is the pioneering public-private enterprise collaboration in the Gulf Region in the aviation industry. King Khaled International Airport Terminal 5 Riyadh/Saudi Arabia Aéroport de Paris Headquarters Building, Paris/France 37
38 Hamad International Airport Passenger Terminal Complex, Doha/Qatar
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TAV Headquarters Istanbul Atatürk Airport International Terminal 34149 Yesilkoy, Istanbul, Turkey tav.aero v072017