TOURISM PERFORMANCE HIGHLIGHTS QUARTER 1 2017
Foreword As the tourism marketing arm of the South African Government, South African Tourism has developed an integrated marketing strategy that focuses on leisure and business events. Part of our business is to monitor and evaluate the performance of the tourism sector. This consolidated report prepared by the Strategic Research Unit provides a review of the performance of the tourism sector in 2017 against the South African Tourism mandate. This report only provides a summary of tourism s performance and must be read in conjunction with the tables at the end of the report for the detail that inform the insights in this report. This report by Strategy Insights & Analytics is also based on the systems and methodologies that were developed and applied from 2001. In 2002, South African Tourism extended the survey of departing foreign tourists at OR Tambo International Airport from only in summer and winter to throughout the year. In 2003, this was extended to Cape Town International Airport. The data collection was also expanded to include monthly surveys of the largest segment of foreign arrivals, land border arrivals. The sample is weighted to tourist arrivals as released by Statistics SA. These changes were made for more robust results as the sample sizes are larger and drawn in way that ensure representativeness. In 2014, Statistics SA made changes to the release of its Tourism & Migration reports and now no longer report on transit arrivals. As a result of this change, the weighting methodology has been revised and the results in this report are now not comparable to reports prior to 2013. The 2017 Quarterly Report represents the fourth edition of a new series of Quarterly Reports. While we have been able to track key metrics consistently over the years through our Departure Surveys. This report is based on Statistics SA s Tourism & Migration releases for 2017 South African Tourism s monthly departure surveys conducted at OR Tambo International Airport and Cape Town International Airport as well as 12 land border posts during 2017 Euromonitor s IMIS for Travel & Tourism UNWTO World Tourism Barometer, June 2017 SA Tourism s monthly domestic tourism surveys To access this report online please visit the research section on the South Africa Tourism website at www.southafrica.net/research or for more information e-mail: research@southafrica.net. Disclaimer The Strategic Research Unit makes every effort to publish reports that are error-free. However, with the large number of complex records that are analysed, we cannot guarantee that all reports are totally free of error. All errors that are detected are immediately corrected and the latest version of the report is always available on www.southafrica.net/research. The data in this report is based on statistics collected by the Department of Home Affairs at ports of entry to South Africa. It is processed and released by StatsSA and SA Tourism uses these statistics in good faith. Q1 2017 Quarterly Tourism Report 2
Foreword... 2 TOURISM PERFORMANCE 2017 - QUARTER 1... 4 Key highlights of South Africa s tourism performance in Q1 2017... 4 Size of the tourism market... 6 Value of the tourism market... 7 Accommodation Section... 9 Geographic spread:... 11 Transportation Sector:... 12 Retail Sector:... 12 Leisure Sector:... 13 Food Sector:... 13 Appendix 1: Monthly Tourist Arrivals Table B... 14 Appendix 2: Purpose of visit... 15 Appendix 3: Length of stay... 18 Appendix 4: Age profile... 19 Appendix 5: Repeater rate... 22 Appendix 6: Bednights per province... 25 Appendix 7: Provincial distribution (Share of arrivals)... 35 Appendix 8: Quarterly Spend Tables... 38 Appendix 11: Activities undertaken in South Africa... 40 Appendix 12: Attractions of landmarks visited by tourist in South Africa... 45 Appendix 13: Experiences in South Africa... 48 Appendix 14: Satisfaction Rating... 49 Appendix 16: Collection of Tourism Statistics in South Africa... 52 1. SA Tourism s Departure Survey... 52 1.1. Sample design... 53 1.2. Data reliability... 54 1.3. Normalising expenditure data... 54 2. SA Tourism s Domestic Tourism Survey... 55 2.1. Sample design... 55 2.2. Normalising expenditure data... 57 2.3. Data reliability... 57 3. Glossary of terms... 58 Q1 2017 Quarterly Tourism Report 3
TOURISM PERFORMANCE 2017 - QUARTER 1 Key highlights of South Africa s tourism performance in Q1 2017 SUMMARY: South Africa experienced lower tourist numbers in the first quarter of 2017, both from international markets and among domestic tourists travelling around their own country. Revenue from tourism-related activities within the country also dropped. Much of this can be attributed to the Easter long weekend falling in April instead of during March this year, which meant that people who usually travel over public holidays delayed their customary trips until April. However, it is also clear that factors such as the perceived affordability of travel and depressed economies (both in South Africa and the broader African region) had a marked negative impact on people travelling to and within South Africa. TOURIST VOLUME: In the first quarter of 2016, South Africa recorded 10 million domestic and international tourists travelling within the country. During the same period in 2017, this number dropped substantially to 7 million. This marks an overall decline of 29.8% year on year. A major reason for the lower numbers is the 39.6% drop in domestic tourism, from 7.3 million trips to 4.4 million trips. As stated this was largely due to domestic tourists delaying their usual holiday breaks and family visits until April, when this year s Easter weekend fell. Because domestic tourism traditionally makes up two-thirds of overall tourist numbers, this shift in public holidays had a dramatic impact on overall tourist numbers for this quarter. International tourists made up 2.6 million of the 7 million total for this period, with a slight drop of 3.6%. This is largely due to 8.1% fewer tourists arriving from African countries, which is where most of South Africa s international visitors hail from. The elections taking place in more than a dozen African countries this year, currency constraints in nations such as Zimbabwe has made people less likely to travel. TOURIST VALUE: In the first quarter of 2017, tourism contributed an estimated R24.4 billion to South Africa s economy. This is 22% less than the R31.3 billion recorded in the first three months of 2016. The drop in spending was, again, largely due to the fact that fewer domestic tourists were travelling during the first three months of the year: they spent 38.9% less on tourism this quarter than during the same period in 2016 (R5.4 billion versus R8.8 billion last year). Those locals who did travel, spent less per day and over their entire trip than last year. Not quite as dramatic a slide in spending, but a dip nonetheless, came from international tourists. They spent R15 billion during this time, 15.2% down compared to last year. Not only did 3.6% fewer international tourists come to South Africa during that time, but those who did come spent 13% less per day and during the course of their entire stay. LENGTH OF STAY & BEDNIGHTS: The duration of tourists trips is measured in nights, spent in both the formal and informal accommodation sectors. Overall bed nights were down in this quarter, to 40.7 million. Each domestic tourist stayed 3.4 nights on average (slightly down) resulting to a total of 14.9 million bednights, while each international tourist enjoyed the country for 10.2 nights (slightly up) resulting to a total of 25.8 million bednights. It s also worth noting that most bednights both by domestic and international tourists are not in paid-for accommodation during this period, but with family and friends instead. There are clearly opportunities for enticing more of our tourists to spend a few nights enjoying affordable accommodation in the formal sector, either as a holiday add-on to their personal trip or to replace some of those nights spent staying with relatives. Q1 2017 Quarterly Tourism Report 4
TOURIST S PROVINCIAL SPREAD: South African Tourism is trying to encourage more people to sample the country s lessvisited provinces. This is to ensure that the economic and social benefits of tourism are spread more equitably but also to show that the country has myriad experiences on offer that go beyond the usual or expected. It is for this reason that the provincial spread of tourism is worth tracking, to determine whether travel patterns are changing and tourist behaviour is evolving. In the first quarter of 2017, 15.4% of foreign tourists visited more than one province, down marginally from the 16% recorded during the same period last year. Four of South Africa s nine provinces the Western Cape, Limpopo, Free State and Eastern Cape - saw an increase in international visitors, but the rest recorded lower numbers. Q1 2017 Quarterly Tourism Report 5
Size of the tourism market The size of South Africa s tourism market contracted by 29.8% in the first quarter of 2017, to 7 million trips (compared to 10 million in the first quarter of 2016). This was made up of 4.4 million domestic trips and 2.6 million international tourists. Domestic tourism took the biggest knock, with a 39.6% decline from the 7.3 million trips taken between January and March 2016. Among the domestic survey respondents, most said they couldn t afford to travel during that time. About a fifth said they had no reason to take a trip, and others cited unemployment, time constraints or lack of income as a deterrent. Apart from unfavourable socio-economic conditions, a major reason for the lower tourist numbers (especially among domestic tourists and those from the Southern African region) was the fact that the Easter long weekend fell during April, instead of March. In particular, this had a direct effect on domestic tourists across the country who visit friends and relatives, with only 2.5 million of these trips taken compared to 5.2 million during the same period last year. However, local holiday trips were up, from 700 000 to 1 million. The number of international tourists coming to South Africa dipped by 3.6% during the first quarter. Much of this can be attributed to the 8.4% drop in arrivals from the Africa-land markets, which are South Africa s largest source region, but there was also a marginal contraction in tourists jetting in from Australasia and the Indian Ocean islands. Encouragingly, the number of tourists from Central and South America doubled, although this was off a low base. Brazilians in particular are taking advantage of a favourable exchange rate to book a South African trip. Increases were clocked up in tourists arriving from North America (7.1% up), Europe (8.9% up), the Middle East (16.7% up) and Asia (1.1% up). The bulk of international tourists (1.1 million of the 2.6 million total) came to South Africa to visit friends and family members, rising slightly by 0.5% compared to the same period last year. Holiday tourists from abroad also increased by 5.8%. In part, the contraction in international tourists was due to the 11.7% drop in business tourists including business shoppers (down 11.6%) and delegates travelling to attend meetings, incentives, conventions and exhibitions (down 12.9%, continuing the downward trend seen since 2015). Q1 2017 Quarterly Tourism Report 6
The stronger rand undoubtedly had a negative impact on the buying power of tourists visiting South Africa. The Brazilian real was the only major currency analysed that actually strengthened against the rand, leading to an influx of tourists and spend from that country. Value of the tourism market During the first quarter of 2017, revenue generated from tourism dropped by 21.9% to R24.4 billion compared to the R31.3 billion recorded last year. The lower tourist numbers had a direct impact on the amount of income generated from the sector during this time. Travel by domestic tourists contributed R5.4 billion between January and March 2017. This is a 38.9% decrease compared to the R8.8 billion spent during the same period in 2016. It can be attributed to the Easter weekend not falling within the first quarter this year, which in turn shrunk the number of domestic trips that were undertaken. On average, each trip by a domestic tourist was shorter than previously. But those who did travel locally spent slightly more on each day of their trip, despite the tough economic conditions. European tourists spent the most on tourism in South Africa during the first three months of the year, even though most international tourists hail from the African continent. Here, the 26% slide in spend from the Africaland region was felt acutely. Even though they were the biggest tourism spenders in South Africa, Europeans spent 5.5% less than last year, with the only region to have grown tourism expenditure during this period being the Americas. During the first quarter, international tourists spent most of their money (R5.3 billion) on shopping for personal items, but this category fell 17.2% from last year s figure. In fact, their financial outlay in all areas (including food, leisure and transport) recorded doubledigit declines, apart from accommodation, which dipped slightly by 2.7% compared to last year. Fewer international tourists visited South Africa during the first quarter of 2017, and those who did visit also spent less per day resulting in foreign tourism revenue dropping by 15.2%, to R19 billion (from R22.5 billion in 2016). On the plus side, the international tourists who did visit, stayed for slightly longer than before. Q1 2017 Quarterly Tourism Report 7
Because of fewer domestic tourists travelling to visit family members and loved ones over this period, VFR expenditure dipped by 36%. This meant that holiday travel made up the largest proportion of domestic and international tourism expenditure R9.4 billion of the R24.4 billion total. Domestic holiday tourists spent 2.4% more, and international holidaymakers spent 2.6% less than last year. Domestic business travellers spent less than half of what they spent in 2016. International business tourists, as well as international tourists visiting relatives or friends in South Africa, saw spend decline by more than 20%. Both domestic and international MICE tourists spent less, although the domestic data is not reliable due to the limited sample size and is not shown above. Q1 2017 Quarterly Tourism Report 8
Accommodation Section Domestic tourists are taking shorter trips than previously an average of 3.4 nights per traveller this quarter, compared to 3.6 trips in 2016 and 3.7 nights in 2015. The good news is that international tourists are staying longer in the country 10.2 nights on average, compared to 10 nights last year and 8.3 nights in 2015. The total number of bed nights between January and March 2017 slid by 21.9% from the 52.2 million recorded in 2016, to reach 40.7 million. This is largely because fewer domestic tourists were travelling over that period due to the Easter weekend falling in April. Domestic bed nights fell from 26 million to 14.9 million (a 42.5% decline), while international bed nights decreased by 1.5%, from 26.2 million to 25.8 million. Most tourists across the spectrum (64%) do not stay in formal accommodation when they travel to South Africa, but stay with friends and relatives. For research purposes, this category of bed nights is known as SFR (staying with friends and relatives). SFR bed nights dropped by 12.6 million among domestic tourists and by 600 000 among international tourists during the quarter. Much of this increase was driven by Asian and Australasian tourists, who stayed for 12.3% longer than last year, and by European tourists, who stayed for 7.5% longer. Tourists from those regions, plus the Americas, visit South Africa for some 14.5 nights at a stretch. There was a slight increase in international tourists staying at formal establishments such as hotels, game lodges and guesthouses (100 000 more bed nights), but domestic tourists spent 1.7 million fewer bed nights in formal establishments. International visitors from Africa-land region stay 8.6 nights on average, relatively unchanged compared to last year, while Africa-air tourists spend 12.1 nights, slightly down from 2016. This lower overall figure for formal accommodation was driven by domestic tourists spending fewer bed nights in self-catering establishments, B&Bs and game lodges during the first quarter. Although the international tourists who travelled to South Africa stayed longer during the first quarter, the overall number of tourism bed nights dipped. This is because fewer domestic tourists, in particular, were travelling locally during that period and those who did travel cut short their trips. However, domestic tourists spent 1.3 million bed nights in hotels and 1.3 million bed nights in guesthouses, both showing strong growth. This could suggest that many domestic tourists opted to take trips out of season, borne out by the figures that show an increase in domestic holiday tourism over this quarter, from 700 000 to 1 million trips (despite declines in the largest domestic traveller category, which is those who travel to visit friends and relatives). Q1 2017 Quarterly Tourism Report 9
Interestingly, domestic tourists spent 800 000 more bed nights (an increase of 12%) than previously staying at alternative establishments such as campsites, hospitals and churches. Similarly, international tourists spent 100 000 more (7% up) bed nights in such places. This trend could suggest increasing price sensitivity when it comes to accommodation, and a rise in medical and religious tourism. Spend on accommodation: Among both domestic and international tourists, 14.3% less was spent on accommodation in South Africa during the first quarter of 2017. This is a total of R3.6 billion which was injected into this sector. Much of the decline came from domestic tourists, who spent 31.4% less, to reach R1.2 billion. Foreign tourists spent 2.7% less, racking up a R2.5 billion accommodation bill. European travellers spent 11.4% more on places to stay (R1.4 billion, or more than half of the total international spend on accommodation), with the Americas marginally up but other source markets showing declines. Q1 2017 Quarterly Tourism Report 10
Domestic tourism statistics are only presently available for four of the nine provinces Gauteng, Limpopo, KwaZulu-Natal and the Western Cape but all recorded significant declines. Gauteng and KwaZulu-Natal dropped to less than half of the tourists recorded last year, likely due to the fact the Easter weekend did not fall within the period under review. Geographic spread: In the first quarter of 2017, 15.4% of international tourists visited more than one South African province during their trip. This was slightly down on last year s figure of 16%. Even though tourists spent less, they stayed longer in five provinces, particularly the Northern Cape. Five of the nine provinces recorded a drop in international tourists compared to the same period last year. These were Gauteng, Mpumalanga, KwaZulu-Natal, the North West Province and the Northern Cape. Overall, the number of bed nights grew in the Western Cape, Mpumalanga and the Northern Cape. Most of the foreign tourists who came to South Africa in the first quarter visited Gauteng (more than a million arrivals, spending R7.4 billion). The Western Cape attracted 472 000 tourists (spending R5.7 billion) and Limpopo 453 000 tourists (spending R2.1 billion). Collectively, these three provinces attracted 60% of international arrivals and 80% of tourism revenue for the period. Gauteng, Western Cape and Limpopo are the top 3 provincial destinations among international tourists for the first quarter of 2017, making up over 60% of the arrivals and contributing over 80% of the tourist spend. This vastly uneven spread of tourism s economic impact further illustrates the need to encourage tourists to visit more of the country s provinces, and develop more attractive tourism products and attractions in rural and remote areas. Q1 2017 Quarterly Tourism Report 11
Transportation Sector: Tourists spent 43.4% less on transport compared to the first three months of 2016. Domestic tourists did not travel as much, and spent less than half the amount they had spent on tourism during the same time last year. In addition, the amount spent by international tourists on transport contracted by 10.5%. Major airports were busy over the first three months of the year, particularly with 5.6% more international tourists jetting in. Tourists flying in from the region remained relatively unchanged, with domestic air travel sliding by 1%. Overall, airport movements as recorded by the Airports Company of South Africa rose by 0.8%. In both cases, the drop in tourist numbers meant that less money was spent overall on transportation R3 billion, compared to R5.3 billion in the first quarter of 2016. Retail Sector: Tourists in South Africa tend to spend the largest proportion of their budgets on shopping. However, they spent 25.5% less on buying items than in the first quarter of 2016, down to R5.7 billion. There were no major shifts in the types of transport used by domestic travellers, but most options saw declines: there were fewer domestic tourists travelling by minibus, and driving private or rental cars. Commercial bus transport rose slightly. This was most marked among domestic tourists, who spent a whopping 68.2% less (R400 million). International tourists shelled out 17.2% less (dropping to R5.3 billion). More than half of the tourism money flowing into South Africa from outside its borders, or R2.4 billion, stemmed from the Africa-land region. The delayed Easter weekend, again, had a direct influence on tourists spending patterns during this quarter. Among international tourists, Uber is making steady inroads as a transport option. More foreign tourists got where they needed to via minibus, plane, train, rental cars, tour buses and hotel shuttles, but fewer used private cars, metered taxis and commercial buses to travel around the country. Furthermore, not as many chose to travel on foot or by bicycle as was previously the case. African tourists coming from air and land markets spent less (30.1% and 4.7%, respectively) on shopping. However, there was a tightening of belts from all other major international source markets too notably Europe, whose tourists spent 29.8% less in South Africa than they had in the first three months of 2016. Q1 2017 Quarterly Tourism Report 12
Types of purchases: In general, international tourists were most likely to purchase clothing, groceries, curios and crafts during the first quarter of the year. But the picture changes slightly if divided into those from air markets and those from land markets. Air tourists opt for a broader spread of products, while land tourists focus more on buying clothing and groceries. International tourists love visiting shopping malls, but also enjoy taking in natural attractions, game reserves and urban landmarks. During the first quarter of 2017, Cape Point, Table Mountain and Camps Bay were the three most popular leisure attractions. Despite the drop-off in tourism during the quarter, the major shopping malls and districts were booming. The V&A Waterfront, the Cape Town city centre and Sandton City/Nelson Mandela Square drew the highest proportion of international tourists, and all recorded an increase in tourist foot traffic compared to last year. Apart from sampling the local shopping and nightlife, international tourists also immersed themselves in socialising, visiting sites of natural, historical or cultural significance. Leisure Sector: Tourists spent 24.3% less on leisure activities during the first quarter of 2017, down to R2.3 billion from R3.1 billion at the same time last year. Much of this slide came from domestic tourists, who spent 49.8% less, with the foreign market spending 16.2% less. Food Sector: After shopping, tourists spent the most on food during the first quarter of the year, be it on eating out or buying groceries. Altogether, R4 billion in revenue flowed into this sector. Still, this category of spending was 24% down compared to the same period last year. International tourists spent the most on food 80% of the overall total. Even so, they were constrained in their spending, laying out 10.4% less than they did the previous year at the same time, for a total of R3.3 billion. Domestic tourists spent R700 million on their culinary experiences during the same period. Q1 2017 Quarterly Tourism Report 13
Appendix 1: Monthly Tourist Arrivals Table B COUNTRY OF RESIDENCE JAN JAN DIFF % FEB FEB DIFF % MAR MAR DIFF % JAN TO MAR DIFF % 2016 2017 2016 2017 2016 2017 2016 2017 EUROPE: Austria 2 902 3 110 208 7.2% 3 144 3 854 710 22.6% 2 708 2 772 64 2.4% 8 754 9 736 982 11.2% Belgium 3 749 4 213 464 12.4% 4 305 4 824 519 12.1% 4 945 4 258-687 -13.9% 12 999 13 295 296 2.3% Denmark 3 413 3 625 212 6.2% 4 118 4 644 526 12.8% 2 932 2 631-301 -10.3% 10 463 10 900 437 4.2% Finland 1 057 1 157 100 9.5% 1 104 1 395 291 26.4% 974 920-54 -5.5% 3 135 3 472 337 10.7% France 11 728 15 725 3 997 34.1% 14 463 19 318 4 855 33.6% 13 930 20 394 6 464 46.4% 40 121 55 437 15 316 38.2% Germany 28 944 33 413 4 469 15.4% 35 779 40 084 4 305 12.0% 36 759 37 759 1 000 2.7% 101 482 111 256 9 774 9.6% Ireland 2 708 3 277 569 21.0% 2 626 3 110 484 18.4% 3 740 3 014-726 -19.4% 9 074 9 401 327 3.6% Italy 4 617 4 960 343 7.4% 4 245 4 090-155 -3.7% 3 919 4 141 222 5.7% 12 781 13 191 410 3.2% The Netherlands 11 980 14 346 2 366 19.7% 12 849 14 039 1 190 9.3% 8 845 10 798 1 953 22.1% 33 674 39 183 5 509 16.4% Norway 2 022 2 264 242 12.0% 2 746 2 860 114 4.2% 2 686 1 828-858 -31.9% 7 454 6 952-502 -6.7% Poland 1 548 1 797 249 16.1% 1 562 1 802 240 15.4% 1 100 1 401 301 27.4% 4 210 5 000 790 18.8% Portugal 3 529 3 255-274 -7.8% 3 681 3 593-88 -2.4% 4 186 3 378-808 -19.3% 11 396 10 226-1 170-10.3% Russian Federation 737 1 059 322 43.7% 622 761 139 22.3% 660 816 156 23.6% 2 019 2 636 617 30.6% Spain 2 074 2 285 211 10.2% 1 952 2 182 230 11.8% 2 816 2 907 91 3.2% 6 842 7 374 532 7.8% Sweden 5 625 7 233 1 608 28.6% 6 003 7 480 1 477 24.6% 4 087 4 166 79 1.9% 15 715 18 879 3 164 20.1% Switzerland 5 424 6 554 1 130 20.8% 6 157 6 761 604 9.8% 4 701 4 733 32 0.7% 16 282 18 048 1 766 10.8% Turkey 1 929 1 879-50 -2.6% 1 354 1 244-110 -8.1% 1 276 1 203-73 -5.7% 4 559 4 326-233 -5.1% UK 46 264 48 165 1 901 4.1% 52 280 53 990 1 710 3.3% 49 095 45 203-3 892-7.9% 147 639 147 358-281 -0.2% Other 2 962 3 614 652 22.0% 3 301 3 785 484 14.7% 3 027 3 651 624 20.6% 9 290 11 050 1 760 18.9% EUROPE* 144 130 162 959 18 829 13.1% 163 283 180 867 17 584 10.8% 153 395 157 174 3 779 2.5% 460 808 501 000 40 192 8.7% NORTH AMERICA: Canada 5 176 5 445 269 5.2% 5 880 6 187 307 5.2% 5 708 6 991 1 283 22.5% 16 764 18 623 1 859 11.1% USA 21 786 23 289 1 503 6.9% 22 367 23 481 1 114 5.0% 30 914 32 994 2 080 6.7% 75 067 79 764 4 697 6.3% NORTH AMERICA 26 962 28 734 1 772 6.6% 28 247 29 668 1 421 5.0% 36 622 39 985 3 363 9.2% 91 831 98 387 6 556 7.1% CENTRAL & SOUTH AMERICA: Argentina 1 082 2 473 1 391 128.6% 1 160 1 840 680 58.6% 876 1 850 974 111.2% 3 118 6 163 3 045 97.7% Brazil 2 870 6 114 3 244 113.0% 2 080 5 733 3 653 175.6% 2 274 5 546 3 272 143.9% 7 224 17 393 10 169 140.8% Chile 255 578 323 126.7% 380 1 220 840 221.1% 213 478 265 124.4% 848 2 276 1 428 168.4% Mexico 272 227-45 -16.5% 194 155-39 -20.1% 306 336 30 9.8% 772 718-54 -7.0% Venezuela 86 75-11 -12.8% 55 56 1 1.8% 90 83-7 -7.8% 231 214-17 -7.4% Other 767 908 141 18.4% 722 767 45 6.2% 977 1 059 82 8.4% 2 466 2 734 268 10.9% CENTRAL & SOUTH AMERICA* 5 332 10 375 5 043 94.6% 4 591 9 771 5 180 112.8% 4 736 9 352 4 616 97.5% 14 659 29 498 14 839 101.2% AUSTRALASIA: Australia 8 508 8 762 254 3.0% 6 616 7 041 425 6.4% 8 325 8 860 535 6.4% 23 449 24 663 1 214 5.2% New Zealand 1 494 1 264-230 -15.4% 1 251 642-609 -48.7% 1 792 1 180-612 -34.2% 4 537 3 086-1 451-32.0% Other 9 22 13 144.4% 8 14 6 75.0% 26 23-3 -11.5% 43 59 16 37.2% AUSTRALASIA* 10 011 10 048 37 0.4% 7 875 7 697-178 -2.3% 10 143 10 063-80 -0.8% 28 029 27 808-221 -0.8% ASIA: China (including Hong Kong) 9 420 12 083 2 663 28.3% 12 386 9 054-3 332-26.9% 9 804 8 412-1 392-14.2% 31 610 29 549-2 061-6.5% India 6 638 6 293-345 -5.2% 6 776 6 035-741 -10.9% 6 546 7 323 777 11.9% 19 960 19 651-309 -1.5% Indonesia 149 109-40 -26.8% 164 165 1 0.6% 312 251-61 -19.6% 625 525-100 -16.0% Japan 2 579 2 325-254 -9.8% 1 646 1 844 198 12.0% 1 917 2 416 499 26.0% 6 142 6 585 443 7.2% South Korea 2 187 3 053 866 39.6% 1 409 2 251 842 59.8% 1 463 1 544 81 5.5% 5 059 6 848 1 789 35.4% Malaysia 413 524 111 26.9% 461 520 59 12.8% 604 639 35 5.8% 1 478 1 683 205 13.9% Philippines 394 381-13 -3.3% 335 397 62 18.5% 523 502-21 -4.0% 1 252 1 280 28 2.2% Singapore 317 447 130 41.0% 485 507 22 4.5% 683 620-63 -9.2% 1 485 1 574 89 6.0% Taiwan 408 653 245 60.0% 654 419-235 -35.9% 552 448-104 -18.8% 1 614 1 520-94 -5.8% Thailand 389 457 68 17.5% 352 375 23 6.5% 609 661 52 8.5% 1 350 1 493 143 10.6% Other 2 108 2 338 230 10.9% 2 199 2 066-133 -6.0% 2 456 3 054 598 24.3% 6 763 7 458 695 10.3% ASIA* 25 002 28 663 3 661 14.6% 26 867 23 633-3 234-12.0% 25 469 25 870 401 1.6% 77 338 78 166 828 1.1% AFRICA LAND: Botswana 44 458 40 604-3 854-8.7% 44 280 37 797-6 483-14.6% 75 650 49 152-26 498-35.0% 164 388 127 553-36 835-22.4% Lesotho 209 403 227 031 17 628 8.4% 128 739 119 441-9 298-7.2% 154 690 130 407-24 283-15.7% 492 832 476 879-15 953-3.2% Malawi 12 282 14 856 2 574 21.0% 10 837 12 240 1 403 12.9% 11 318 12 763 1 445 12.8% 34 437 39 859 5 422 15.7% Mozambique 145 775 137 972-7 803-5.4% 116 138 97 962-18 176-15.7% 117 221 100 540-16 681-14.2% 379 134 336 474-42 660-11.3% Namibia 17 033 15 711-1 322-7.8% 14 113 13 600-513 -3.6% 20 492 16 654-3 838-18.7% 51 638 45 965-5 673-11.0% Swaziland 75 176 72 685-2 491-3.3% 64 936 59 704-5 232-8.1% 80 466 64 643-15 823-19.7% 220 578 197 032-23 546-10.7% Zambia 13 758 13 404-354 -2.6% 13 570 12 766-804 -5.9% 13 523 13 794 271 2.0% 40 851 39 964-887 -2.2% Zimbabwe 250 514 244 966-5 548-2.2% 147 859 137 023-10 836-7.3% 168 945 140 658-28 287-16.7% 567 318 522 647-44 671-7.9% TOTAL AFRICA LAND 768 399 767 229-1 170-0.2% 540 472 490 533-49 939-9.2% 642 305 528 611-113 694-17.7% 1 951 176 1 786 373-164 803-8.4% AFRICA AIR: Angola 5 565 5 720 155 2.8% 4 006 4 459 453 11.3% 3 380 4 007 627 18.6% 12 951 14 186 1 235 9.5% DRC 2 493 2 167-326 -13.1% 2 366 2 108-258 -10.9% 2 139 2 089-50 -2.3% 6 998 6 364-634 -9.1% Egypt 779 701-78 -10.0% 904 868-36 -4.0% 537 815 278 51.8% 2 220 2 384 164 7.4% Ethiopia 450 584 134 29.8% 655 716 61 9.3% 662 813 151 22.8% 1 767 2 113 346 19.6% Ghana 1 398 1 323-75 -5.4% 1 268 1 434 166 13.1% 1 152 1 527 375 32.6% 3 818 4 284 466 12.2% Kenya 2 097 2 106 9 0.4% 2 301 3 019 718 31.2% 2 170 2 432 262 12.1% 6 568 7 557 989 15.1% Morocco 108 137 29 26.9% 124 161 37 29.8% 163 160-3 -1.8% 395 458 63 15.9% Nigeria 5 381 4 791-590 -11.0% 5 456 4 514-942 -17.3% 5 410 3 930-1 480-27.4% 16 247 13 235-3 012-18.5% Senegal 140 157 17 12.1% 202 231 29 14.4% 204 251 47 23.0% 546 639 93 17.0% Tanzania 2 968 2 976 8 0.3% 3 034 3 017-17 -0.6% 3 207 3 208 1 0.0% 9 209 9 201-8 -0.1% Uganda 1 147 1 159 12 1.0% 851 1 333 482 56.6% 950 1 109 159 16.7% 2 948 3 601 653 22.2% Other 3 731 9 339 5 608 150.3% 3 613 3 695 82 2.3% 3 389 3 649 260 7.7% 10 733 16 683 5 950 55.4% AFRICA AIR 26 257 25 440-817 -3.1% 24 780 25 555 775 3.1% 23 363 23 990 627 2.7% 74 400 74 985 585 0.8% MIDDLE EAST: Israel 1 812 2 158 346 19.1% 2 122 2 408 286 13.5% 1 961 2 817 856 43.7% 5 895 7 383 1 488 25.2% Saudi Arabia 621 848 227 36.6% 523 621 98 18.7% 626 867 241 38.5% 1 770 2 336 566 32.0% United Arab Emirates 103 95-8 -7.8% 120 105-15 -12.5% 211 222 11 5.2% 434 422-12 -2.8% Other 930 1 194 264 28.4% 1 079 1 131 52 4.8% 2 477 3 291 814 32.9% 4 486 5 616 1 130 25.2% MIDDLE EAST* 3 466 4 295 829 23.9% 3 844 4 265 421 11.0% 5 275 7 197 1 922 36.4% 12 585 15 757 3 172 25.2% INDIAN OCEAN ISLANDS: Mauritius 1 753 1 466-287 -16.4% 1 742 1 658-84 -4.8% 1 435 1 500 65 4.5% 4 930 4 624-306 -6.2% Reunion 21 7-14 -66.7% 1 1-0.0% 4 18 14 350.0% 26 26-0.0% Seychelles 620 535-85 -13.7% 1 167 1 190 23 2.0% 913 1 094 181 19.8% 2 700 2 819 119 4.4% TOTAL INDIAN OCEAN ISLANDS 2 394 2 008-386 -16.1% 2 910 2 849-61 -2.1% 2 352 2 612 260 11.1% 7 656 7 469-187 -2.4% Unspecified 688 783 95 13.8% 901 986 85 9.4% 934 1 003 69 7.4% 2 523 2 772 249 9.9% GRAND TOTAL 1 012 641 1 040 534 27 893 2.8% 803 770 775 824-27 946-3.5% 904 594 805 857-98 737-10.9% 2 721 005 2 622 215-98 790-3.6% OVERSEAS TOTAL 214 903 245 074 30 171 14.0% 234 707 255 901 21 194 9.0% 235 640 249 641 14 001 5.9% 685 250 750 616 65 366 9.5% AFRICA TOTAL 794 656 798 389 3 733 0.5% 565 252 516 088-49 164-8.7% 665 668 552 601-113 067-17.0% 2 025 576 1 867 078-158 498-7.8% NOTES: OVERSEAS TOTAL IS CALCULATED BY SUBTRACTING TOTAL MAINLAND AFRICA, INDIAN OCEAN ISLANDS AND UNSPECIFIED FROM THE GRAND TOTAL AFRICA AIR TOTAL EXCLUDES INDIAN OCEAN ISLANDS AND MIDDLE EAST RKEY & CYPRUS ARE NOW ANALYSED AS EUROPE AS PER STATSSA & UNWTO)NB: REGIONS PUBLISHED IN PREVIOUS TABLE B REPORTS WILL NOT MATCH THESE FIGURES AS SUCH THIS TABLE IS THE BEGINNING OF A NEW SERIES. SOURCE: STATISTICS SA TABLE B - QUARTER 1 2017 TOURIST ARRIVALS ALIGNED TO STATSSA TOURISM & MIGRATION REPORTS A tourist is an overnight visitor taking a trip to a main destination outside his/her usual environment, for less than a year, for any main purpose (business, leisure or other personal purpose) other than to be employed by a resident entity in the country or place visited. JAN TO MAR 2017 COMPARED WITH JAN TO MAR 2016 Q1 2017 Quarterly Tourism Report 14
Appendix 2: Purpose of visit PURPOSE OF VISIT (5 CATEGORIES) 2017 Leisure Business Medical Religion Other AFRICA LAND 71.4% 17.6% 2.0% 2.8% 6.2% Botswana 44.0% 32.3% 4.2% 10.8% 8.8% Lesotho 71.0% 8.5% 3.6% 5.5% 11.4% Malawi 41.2% 48.0% 0.3% 3.5% 7.0% Mozambique 84.2% 11.6% 1.1% 0.5% 2.6% Namibia 62.1% 21.0% 4.2% 0.8% 11.9% Swaziland 82.4% 8.5% 1.8% 1.4% 5.9% Zambia 28.0% 60.4% 1.4% 2.7% 7.5% Zimbabwe 72.5% 23.8% 0.6% 0.4% 2.6% AFRICA AIR 49.7% 35.5% 3.7% 1.2% 9.9% Angola 70.0% 13.5% 12.4% 4.1% Democratic Republic of Congo 55.6% 20.9% 9.5% 2.8% 11.3% Ethiopia 42.5% 31.9% 2.8% 1.2% 21.5% Ghana 38.9% 37.1% 1.3% 2.5% 20.1% Kenya 19.3% 54.0% 1.3% 0.7% 24.7% Nigeria 52.0% 35.9% 1.4% 2.0% 8.7% Tanzania 48.9% 34.5% 4.1% 0.8% 11.7% Turkey 28.6% 55.3% 3.3% 12.9% Uganda 49.6% 45.6% 2.9% 1.9% UAE 74.4% 25.6% Other Africa and Middle East 49.5% 40.5% 1.0% 1.3% 7.8% AMERICAS 71.2% 19.2% 0.3% 1.3% 8.1% Argentina 58.1% 31.8% 10.1% Brazil 75.2% 8.7% 16.1% Canada 77.6% 18.2% 1.2% 3.1% Chile 66.5% 23.8% 9.7% USA 69.9% 20.7% 0.4% 1.8% 7.3% Other Americas 76.0% 16.2% 1.0% 6.8% ASIA & AUSTRALASIA 63.4% 32.6% 0.3% 0.4% 3.3% Australia 76.3% 17.8% 1.0% 5.0% China including Hong Kong 71.1% 28.3% 0.3% 0.3% India 37.6% 54.4% 0.3% 1.1% 6.5% Japan 45.4% 49.7% 0.9% 4.0% Malaysia 79.2% 20.8% New Zealand 74.2% 17.2% 8.6% Singapore 71.9% 23.1% 5.0% South Korea 60.5% 35.5% 4.0% Other Asia and Australasia 51.5% 44.7% 1.2% 2.5% EUROPE 71.7% 23.3% 0.3% 0.3% 4.4% Austria 65.4% 32.6% 2.0% Belgium 60.5% 33.4% 1.2% 4.9% Denmark 71.7% 24.8% 0.7% 2.9% Finland 54.4% 36.5% 2.6% 6.5% France 71.0% 25.9% 0.2% 0.4% 2.5% Germany 74.2% 20.8% 0.2% 0.1% 4.8% Ireland 75.3% 19.9% 1.0% 3.8% Italy 73.0% 20.7% 2.3% 4.0% Netherlands 74.2% 19.4% 0.5% 5.9% Norway 58.3% 29.7% 12.0% Portugal 54.5% 43.8% 1.6% Russian Fed 32.5% 63.6% 3.9% Spain 47.1% 43.7% 0.8% 0.8% 7.4% Sweden 68.6% 24.6% 6.8% Switzerland 72.7% 18.8% 0.4% 8.1% UK 77.2% 18.5% 0.5% 0.4% 3.4% Other Europe 46.5% 48.6% 0.9% 3.9% ALL FOREIGN TOURISTS 70.4% 19.9% 1.6% 2.1% 6.0% Notes: Blank cells indicate that the sample is not big enough for a valid statistical interpretation Q1 2017 Quarterly Tourism Report 15
PURPOSE OF VISIT (5 CATEGORIES) 2016 Leisure Business Medical Religion Other AFRICA LAND 66.3% 19.6% 1.7% 3.1% 9.2% Botswana 53.2% 25.2% 2.2% 9.3% 10.1% Lesotho 66.0% 11.2% 1.9% 2.9% 18.0% Malawi 37.3% 52.0% 1.2% 3.7% 5.8% Mozambique 78.2% 16.2% 0.6% 1.0% 4.1% Namibia 58.3% 25.7% 4.6% 0.9% 10.5% Swaziland 60.3% 26.2% 2.1% 2.7% 8.6% Zambia 41.0% 49.5% 0.6% 3.8% 5.2% Zimbabwe 69.2% 20.5% 1.8% 3.3% 5.2% AFRICA AIR 50.4% 33.5% 3.6% 2.0% 10.5% Angola 60.5% 19.8% 9.8% 0.4% 9.4% Democratic Republic of Congo 50.7% 18.5% 14.4% 2.5% 13.8% Ethiopia 44.7% 43.8% 11.6% Ghana 36.5% 37.7% 5.6% 8.2% 12.0% Kenya 25.8% 51.7% 0.9% 3.3% 18.3% Nigeria 52.9% 31.5% 1.1% 5.2% 9.3% Tanzania 33.3% 37.0% 5.3% 24.4% Turkey 33.0% 44.0% 2.7% 1.9% 18.4% Uganda 44.1% 52.2% 3.7% UAE 61.9% 38.1% Other Africa and Middle East 57.4% 34.0% 1.2% 0.7% 6.8% AMERICAS 68.5% 23.1% 0.1% 0.6% 7.6% Argentina 68.6% 27.7% 3.7% Brazil 57.9% 31.7% 10.4% Canada 74.0% 22.7% 0.4% 2.9% Chile 56.3% 36.8% 6.9% USA 68.6% 22.2% 0.2% 0.7% 8.2% Other Americas 60.4% 17.4% 1.2% 21.0% ASIA & AUSTRALASIA 66.7% 30.7% 0.0% 0.3% 2.3% Australia 84.7% 9.8% 0.2% 1.0% 4.4% China including Hong Kong 75.3% 24.5% 0.3% India 30.9% 65.5% 0.3% 3.4% Japan 54.8% 43.4% 1.9% Malaysia 88.8% 11.2% New Zealand 54.6% 45.4% Singapore 69.7% 25.9% 4.4% South Korea 53.6% 46.4% Other Asia and Australasia 58.6% 38.1% 3.3% EUROPE 69.5% 26.3% 0.1% 0.3% 3.7% Austria 67.0% 27.6% 5.5% Belgium 59.8% 36.7% 3.6% Denmark 62.4% 29.5% 8.1% Finland 47.9% 46.6% 5.5% France 64.7% 32.1% 0.2% 3.0% Germany 72.3% 23.5% 0.1% 4.1% Ireland 71.7% 23.0% 5.3% Italy 51.8% 35.9% 7.4% 5.0% Netherlands 73.2% 20.5% 0.5% 0.2% 5.6% Norway 66.9% 22.6% 10.4% Portugal 54.8% 41.3% 3.9% Russian Fed 13.6% 79.9% 2.1% 4.5% Spain 64.4% 33.0% 2.6% Sweden 63.3% 34.7% 2.0% Switzerland 77.4% 19.2% 3.4% UK 75.7% 21.5% 0.2% 0.2% 2.4% Other Europe 40.0% 53.8% 0.7% 5.5% ALL FOREIGN TOURISTS 66.4% 21.6% 1.4% 2.5% 8.1% Notes: Blank cells indicate that the sample is not big enough for a valid statistical interpretation Q1 2017 Quarterly Tourism Report 16
PURPOSE OF VISIT (5 CATEGORIES) 2015 Leisure Business Medical Religion Other AFRICA LAND 77.4% 15.3% 2.6% 0.6% 4.1% Botswana 51.5% 30.9% 6.2% 3.5% 7.8% Lesotho 82.6% 11.3% 1.3% 0.6% 4.2% Malawi 33.6% 58.8% 0.8% 6.7% Mozambique 86.9% 6.2% 3.1% 0.3% 3.5% Namibia 49.7% 30.7% 5.8% 0.8% 13.0% Swaziland 79.0% 10.8% 0.5% 0.2% 9.4% Zambia 37.6% 57.2% 1.2% 1.5% 2.6% Zimbabwe 81.7% 14.0% 3.1% 0.4% 0.8% AFRICA AIR 44.8% 40.2% 2.4% 0.8% 11.8% Angola 49.9% 35.4% 2.5% 12.2% Democratic Republic of Congo 45.3% 44.0% 5.4% 5.3% Ethiopia 43.7% 36.3% 4.5% 0.9% 14.6% Ghana 45.6% 39.6% 1.3% 13.4% Kenya 17.4% 56.1% 6.8% 19.7% Nigeria 58.0% 30.6% 2.4% 1.5% 7.4% Tanzania 23.4% 47.0% 5.5% 24.2% Turkey 30.9% 47.2% 2.1% 19.7% Uganda 52.2% 38.2% 9.7% UAE 56.9% 41.1% 2.0% Other Africa and Middle East 46.5% 41.6% 0.7% 1.5% 9.7% AMERICAS 66.8% 23.8% 0.2% 0.2% 9.0% Argentina 60.4% 33.1% 6.4% Brazil 62.3% 27.9% 0.7% 9.1% Canada 73.5% 18.4% 0.5% 7.6% Chile 50.6% 40.7% 8.8% USA 66.8% 23.8% 0.1% 0.3% 9.0% Other Americas 43.6% 36.4% 20.0% ASIA & AUSTRALASIA 56.7% 37.6% 0.5% 0.1% 5.1% Australia 80.3% 14.8% 1.1% 0.3% 3.6% China including Hong Kong 49.2% 44.9% 5.9% India 39.6% 55.8% 0.7% 3.9% Japan 39.2% 55.4% 0.8% 4.6% Malaysia 35.9% 59.5% 4.6% New Zealand 48.4% 45.3% 6.3% Singapore 83.3% 12.0% 4.6% South Korea 52.6% 43.2% 4.1% Other Asia and Australasia 48.4% 40.6% 0.3% 10.8% EUROPE 68.6% 22.2% 0.3% 8.9% Austria 60.3% 32.4% 1.2% 6.0% Belgium 58.3% 30.6% 11.2% Denmark 70.3% 17.7% 12.0% Finland 57.5% 32.7% 1.1% 8.8% France 57.1% 30.2% 0.6% 12.1% Germany 67.2% 23.4% 0.2% 9.2% Ireland 77.4% 8.3% 14.3% Italy 54.0% 39.4% 6.6% Netherlands 81.0% 11.2% 0.7% 7.0% Norway 75.4% 17.1% 7.5% Portugal 66.3% 30.5% 3.2% Russian Fed 25.2% 68.0% 6.7% Spain 60.4% 30.3% 9.3% Sweden 62.6% 19.8% 0.7% 16.9% Switzerland 74.4% 14.7% 0.7% 10.1% UK 74.4% 18.5% 0.2% 6.9% Other Europe 52.0% 33.7% 0.2% 14.1% ALL FOREIGN TOURISTS 73.6% 18.4% 2.1% 0.5% 5.4% Notes: Blank cells indicate that the sample is not big enough for a valid statistical interpretation Q1 2017 Quarterly Tourism Report 17
Appendix 3: Length of stay AVERAGE LENGTH OF STAY 2015 2016 2017 AFRICA LAND 6.3 8.8 8.6 Botswana 2.6 2.9 3.1 Lesotho 9.6 12.0 9.6 Malawi 7.0 8.1 10.7 Mozambique 8.0 12.7 15.3 Namibia 3.9 8.8 8.1 Swaziland 9.5 6.6 7.8 Zambia 5.9 7.0 6.9 Zimbabwe 2.8 6.0 5.0 AFRICA AIR 10.1 13.1 12.1 Angola 11.0 11.8 11.3 Democratic Republic of Congo 9.1 23.2 19.2 Ethiopia 10.2 14.5 11.6 Ghana 10.3 14.4 10.7 Kenya 5.9 11.1 10.9 Nigeria 10.8 11.7 12.7 Tanzania 5.8 12.6 9.8 Turkey 6.8 12.6 9.6 Uganda 12.8 7.3 13.5 UAE 8.3 5.3 7.9 Other Africa and Middle East 11.5 13.6 12.2 AMERICAS 11.9 13.8 14.4 Argentina 7.1 11.7 13.0 Brazil 9.4 19.4 14.8 Canada 13.5 13.1 14.1 Chile 9.0 14.6 20.3 USA 12.0 13.1 14.2 Other Americas 11.0 33.0 16.1 ASIA & AUSTRALASIA 12.7 13.0 14.5 Australia 14.1 15.8 15.4 China including Hong Kong 11.1 7.0 7.2 India 14.6 20.3 24.2 Japan 6.1 9.2 10.7 Malaysia 8.5 8.0 8.4 New Zealand 8.7 10.7 24.2 Singapore 15.4 17.4 17.3 South Korea 10.0 10.9 8.9 Other Asia and Australasia 13.8 15.6 22.5 EUROPE 14.7 13.5 14.5 Austria 15.1 13.5 11.8 Belgium 13.6 11.2 13.4 Denmark 18.0 14.7 12.2 Finland 12.9 9.2 15.8 France 11.7 11.4 12.8 Germany 16.6 15.0 16.1 Ireland 15.8 11.7 16.8 Italy 12.5 13.3 12.7 Netherlands 17.1 14.2 15.8 Norway 14.2 19.0 10.7 Portugal 13.5 9.7 10.1 Russian Fed 11.1 10.3 12.0 Spain 14.0 10.1 13.0 Sweden 14.0 13.6 13.2 Switzerland 14.5 12.8 16.9 UK 14.0 13.5 14.3 Other Europe 15.3 11.6 13.6 ALL FOREIGN TOURISTS 8.3 10.0 10.2 Q1 2017 Quarterly Tourism Report 18
Appendix 4: Age profile AGE OF RESPONDENTS 2017 18-24 years 25-34 years 35-44 years 45-54 years 55-64 years 65+ years AFRICA LAND 15.6% 37.5% 31.2% 9.5% 3.0% 1.1% Botswana 5.2% 32.5% 36.3% 15.4% 5.2% 2.6% Lesotho 31.9% 34.6% 20.0% 7.8% 2.2% 1.5% Malawi 5.4% 33.6% 43.9% 8.4% 4.3% 1.6% Mozambique 9.6% 40.7% 35.0% 8.9% 2.0% 0.1% Namibia 5.3% 24.3% 24.0% 21.7% 12.7% 6.1% Swaziland 22.0% 48.8% 20.3% 6.2% 1.5% 0.2% Zambia 2.1% 26.0% 48.9% 14.4% 6.1% 0.7% Zimbabwe 7.4% 37.4% 40.2% 9.8% 3.1% 0.8% AFRICA AIR 6.1% 28.4% 33.3% 17.7% 5.2% 1.6% Angola 7.7% 41.3% 28.8% 15.7% 4.5% 1.0% Democratic Republic of Congo 2.9% 23.8% 31.3% 23.9% 11.5% 4.7% Ethiopia 1.7% 30.9% 37.3% 9.5% 3.3% 6.0% Ghana 4.9% 27.0% 36.1% 14.6% 8.9% 1.1% Kenya 4.0% 22.8% 32.6% 19.8% 4.5% 1.7% Nigeria 3.8% 27.2% 35.2% 15.9% 2.9% 1.1% Tanzania 6.6% 26.6% 35.9% 17.5% 6.7% 0.8% Turkey 6.1% 26.2% 36.8% 12.9% 9.4% Uganda 13.3% 32.3% 34.3% 17.1% 2.9% UAE 64.6% 23.0% 6.2% Other Africa and Middle East 6.9% 24.5% 33.6% 19.7% 4.9% 1.7% AMERICAS 13.2% 28.7% 25.1% 16.2% 8.2% 7.1% Argentina 19.2% 27.0% 29.3% 16.2% 3.6% 3.1% Brazil 19.2% 45.1% 21.3% 6.8% 2.9% 3.8% Canada 10.2% 24.5% 18.3% 19.5% 17.1% 9.5% Chile 10.5% 31.3% 35.8% 22.3% USA 12.1% 25.7% 27.1% 17.1% 8.1% 8.1% Other Americas 13.8% 38.7% 17.5% 23.8% 0.6% 0.9% ASIA & AUSTRALASIA 7.1% 25.3% 38.9% 18.9% 4.2% 2.4% Australia 12.0% 24.8% 30.8% 16.6% 7.3% 7.0% China including Hong Kong 2.4% 23.2% 53.4% 19.0% 1.0% 0.5% India 5.5% 29.5% 36.1% 14.5% 5.8% 1.0% Japan 8.4% 27.5% 37.9% 18.3% 4.0% 0.9% Malaysia 9.1% 17.5% 34.4% 31.8% 1.4% New Zealand 28.1% 33.6% 20.3% 4.7% 13.3% Singapore 9.3% 26.9% 26.5% 28.0% 3.6% 4.3% South Korea 16.0% 37.5% 18.4% 7.5% 8.1% 3.5% Other Asia and Australasia 4.7% 24.8% 33.6% 26.7% 4.2% 0.8% EUROPE 11.0% 26.8% 24.8% 17.7% 10.0% 8.3% Austria 5.5% 31.7% 37.1% 10.6% 7.1% 5.9% Belgium 8.5% 26.7% 29.9% 16.4% 9.1% 7.7% Denmark 12.9% 18.8% 18.0% 24.7% 17.9% 6.7% Finland 7.7% 41.4% 32.4% 10.3% 5.7% France 7.8% 28.4% 24.0% 17.7% 11.0% 10.0% Germany 15.3% 26.0% 21.9% 19.8% 9.7% 6.0% Ireland 6.7% 33.2% 28.0% 14.1% 12.3% 3.7% Italy 5.0% 22.5% 34.4% 20.1% 5.7% 12.3% Netherlands 12.4% 30.2% 25.0% 17.3% 8.6% 6.1% Norway 16.7% 30.0% 21.8% 14.9% 6.0% 9.3% Portugal 5.8% 27.3% 34.7% 19.8% 5.8% 5.8% Russian Fed 3.5% 24.0% 35.9% 26.3% 8.6% Spain 5.8% 29.7% 29.1% 26.9% 3.4% 4.0% Sweden 15.5% 22.4% 21.8% 13.6% 17.2% 6.4% Switzerland 15.2% 28.2% 27.3% 14.6% 9.3% 5.4% UK 9.5% 24.7% 24.1% 17.2% 10.6% 12.1% Other Europe 7.5% 38.7% 29.4% 14.2% 5.8% 2.4% ALL FOREIGN TOURISTS 14.0% 34.4% 30.2% 11.9% 4.6% 2.7% Notes: Blank cells indicate that the sample is not big enough for a valid statistical interpretation Q1 2017 Quarterly Tourism Report 19
AGE OF RESPONDENTS 2016 18-24 years 25-34 years 35-44 years 45-54 years 55-64 years 65+ years AFRICA LAND 13.3% 35.0% 29.8% 12.2% 3.6% 2.0% Botswana 5.1% 36.1% 31.7% 14.9% 4.3% 1.9% Lesotho 23.7% 34.4% 21.5% 7.5% 3.6% 3.3% Malawi 4.9% 25.3% 47.1% 17.0% 2.3% 1.5% Mozambique 12.7% 38.3% 29.0% 10.9% 1.7% 1.9% Namibia 5.1% 20.9% 21.4% 21.5% 14.8% 8.3% Swaziland 16.4% 42.2% 24.0% 12.2% 3.7% 0.6% Zambia 3.7% 21.4% 47.0% 19.0% 3.9% 0.8% Zimbabwe 7.6% 33.2% 37.8% 14.8% 3.8% 1.2% AFRICA AIR 7.4% 30.5% 34.7% 16.5% 4.7% 1.7% Angola 6.3% 34.7% 35.0% 16.8% 5.1% 2.2% Democratic Republic of Congo 4.1% 20.2% 38.8% 22.1% 11.9% 2.0% Ethiopia 26.1% 32.3% 23.9% 6.2% 3.8% Ghana 5.4% 34.6% 27.2% 15.3% 1.4% 3.8% Kenya 5.8% 38.1% 31.2% 15.1% 5.0% Nigeria 4.5% 33.0% 36.7% 13.9% 4.1% 0.4% Tanzania 4.1% 38.4% 36.4% 10.6% 1.3% 1.4% Turkey 2.1% 33.7% 37.4% 10.7% 4.2% Uganda 3.7% 21.1% 45.7% 26.7% 2.8% UAE 11.9% 74.3% 13.8% Other Africa and Middle East 12.4% 26.4% 32.5% 17.2% 4.8% 2.5% AMERICAS 11.6% 25.6% 24.9% 18.4% 10.3% 6.9% Argentina 25.4% 37.9% 24.6% 2.8% 5.6% Brazil 18.3% 36.6% 25.4% 7.7% 9.9% Canada 6.6% 21.1% 25.0% 22.2% 14.4% 7.7% Chile 21.1% 55.2% 5.1% 4.5% 7.1% 2.5% USA 11.4% 23.7% 25.0% 19.9% 9.8% 7.8% Other Americas 8.4% 59.6% 24.0% 1.5% 4.5% 2.0% ASIA & AUSTRALASIA 5.6% 31.0% 34.9% 17.1% 6.8% 3.4% Australia 12.1% 26.4% 27.9% 18.2% 7.8% 5.6% China including Hong Kong 37.4% 38.1% 15.4% 5.1% 3.6% India 5.7% 31.9% 38.5% 17.7% 3.6% 0.6% Japan 6.8% 23.0% 39.3% 20.2% 6.7% 3.1% Malaysia 3.0% 19.0% 34.0% 18.9% 16.3% 8.7% New Zealand 23.6% 48.3% 24.1% 4.1% Singapore 13.9% 26.3% 22.7% 18.2% 17.3% 1.6% South Korea 6.8% 31.1% 25.4% 12.1% 22.5% Other Asia and Australasia 5.6% 32.7% 38.6% 14.9% 4.0% 2.2% EUROPE 8.6% 28.0% 27.7% 18.2% 9.0% 7.5% Austria 10.5% 36.3% 31.8% 11.3% 4.3% 5.8% Belgium 5.5% 31.0% 27.3% 21.7% 10.2% 3.7% Denmark 17.2% 23.3% 23.0% 21.9% 8.1% 6.5% Finland 8.5% 41.6% 30.0% 14.1% 5.9% France 5.8% 27.8% 28.5% 20.7% 10.3% 6.3% Germany 12.4% 27.9% 23.0% 18.8% 9.2% 7.8% Ireland 6.2% 35.3% 25.5% 13.5% 11.5% 5.3% Italy 3.4% 24.1% 37.8% 24.5% 7.2% 1.8% Netherlands 9.0% 30.8% 24.4% 19.9% 9.5% 6.4% Norway 17.4% 25.8% 31.4% 7.2% 10.2% 8.0% Portugal 1.9% 34.1% 38.7% 11.3% 6.8% 7.1% Russian Fed 2.3% 18.7% 42.6% 29.5% 6.9% Spain 6.1% 36.7% 38.9% 15.0% 0.8% 2.5% Sweden 4.4% 25.4% 25.0% 24.7% 12.4% 7.3% Switzerland 9.0% 26.6% 31.0% 17.8% 10.9% 4.1% UK 7.5% 26.4% 29.1% 16.1% 9.1% 10.2% Other Europe 8.4% 30.0% 27.8% 25.7% 5.3% 2.4% ALL FOREIGN TOURISTS 12.0% 33.3% 29.6% 13.7% 4.8% 3.1% Notes: Blank cells indicate that the sample is not big enough for a valid statistical interpretation Q1 2017 Quarterly Tourism Report 20
AGE OF RESPONDENTS 2015 18-24 years 25-34 years 35-44 years 45-54 years 55-64 years 65+ years AFRICA LAND 11.4% 36.5% 34.2% 13.2% 3.4% 1.3% Botswana 1.9% 16.0% 63.4% 15.9% 2.5% 0.5% Lesotho 15.6% 42.1% 21.1% 13.8% 5.9% 1.4% Malawi 0.4% 26.1% 52.3% 18.4% 2.6% 0.2% Mozambique 17.5% 49.4% 26.4% 6.0% 0.8% 0.0% Namibia 6.6% 21.9% 32.7% 28.5% 4.8% 5.3% Swaziland 31.0% 43.7% 15.5% 6.5% 2.2% 1.1% Zambia 3.3% 22.3% 59.9% 10.7% 3.4% 0.1% Zimbabwe 1.0% 29.5% 45.8% 17.6% 3.9% 2.1% AFRICA AIR 5.9% 25.4% 41.5% 16.8% 5.4% 1.5% Angola 12.8% 28.7% 35.8% 10.2% 4.9% 0.8% Democratic Republic of Congo 2.6% 20.6% 42.6% 20.7% 12.2% Ethiopia 4.5% 25.3% 43.5% 20.3% 5.6% Ghana 5.6% 38.3% 41.3% 13.5% 0.6% Kenya 0.7% 19.2% 56.4% 16.4% 4.0% 1.2% Nigeria 6.2% 25.3% 41.7% 16.7% 6.2% 1.9% Tanzania 1.3% 19.3% 43.2% 25.5% 7.3% 2.0% Turkey 2.1% 25.7% 52.3% 12.0% 4.1% 1.9% Uganda 3.5% 18.8% 47.5% 17.5% 2.1% UAE 2.8% 31.8% 37.6% 12.7% 3.1% 0.5% Other Africa and Middle East 5.8% 26.1% 38.2% 18.8% 5.3% 2.5% AMERICAS 8.7% 21.2% 28.2% 21.0% 9.1% 7.1% Argentina 7.0% 25.4% 41.2% 16.1% 9.1% 1.1% Brazil 4.9% 31.7% 42.3% 16.1% 3.7% 1.3% Canada 7.9% 24.0% 22.2% 19.8% 7.9% 6.6% Chile 5.4% 14.9% 41.8% 27.6% 10.4% USA 9.5% 19.4% 27.4% 21.8% 10.0% 8.3% Other Americas 7.8% 19.1% 31.1% 22.7% 6.4% 2.5% ASIA & AUSTRALASIA 6.6% 24.3% 35.1% 19.7% 6.0% 3.6% Australia 8.9% 18.4% 30.1% 22.6% 8.0% 7.0% China including Hong Kong 6.8% 30.2% 34.3% 17.3% 4.5% 2.2% India 4.9% 28.5% 41.6% 17.3% 4.3% 1.7% Japan 3.9% 22.9% 30.1% 19.4% 5.9% 0.7% Malaysia 4.5% 24.4% 43.4% 15.2% 6.6% 3.5% New Zealand 1.7% 16.9% 50.0% 25.0% 3.4% 2.5% Singapore 7.7% 14.8% 35.9% 25.9% 9.7% 4.8% South Korea 3.6% 24.5% 39.0% 18.9% 4.6% 0.4% Other Asia and Australasia 6.2% 24.8% 33.8% 20.8% 6.0% 2.9% EUROPE 8.7% 23.2% 25.0% 18.2% 8.8% 8.8% Austria 6.3% 19.8% 41.1% 22.5% 5.4% 4.8% Belgium 4.9% 11.9% 37.5% 26.3% 8.8% 10.1% Denmark 13.3% 33.4% 10.3% 16.5% 5.7% 8.1% Finland 10.1% 23.4% 37.5% 8.8% 10.2% 4.4% France 8.1% 24.9% 27.2% 17.9% 9.1% 12.5% Germany 10.4% 21.5% 23.4% 20.8% 9.2% 8.4% Ireland 9.4% 30.0% 11.5% 25.5% 5.2% Italy 6.6% 18.6% 36.9% 16.2% 4.5% 5.0% Netherlands 6.9% 24.0% 16.3% 16.8% 12.6% 14.2% Norway 12.0% 30.2% 21.4% 12.4% 3.6% 10.1% Portugal 6.5% 20.4% 31.0% 21.6% 8.5% 3.6% Russian Fed 2.1% 20.7% 40.1% 26.4% 7.1% 2.8% Spain 6.3% 19.3% 43.6% 10.0% 5.4% 1.0% Sweden 9.7% 27.0% 30.2% 21.1% 7.5% 3.8% Switzerland 7.3% 24.1% 27.9% 13.8% 12.2% 2.4% UK 8.6% 23.8% 22.6% 16.6% 9.6% 10.1% Other Europe 8.6% 22.6% 37.5% 19.8% 4.0% 3.9% ALL FOREIGN TOURISTS 10.5% 32.9% 32.7% 14.6% 4.6% 2.8% Notes: Blank cells indicate that the sample is not big enough for a valid statistical interpretation Q1 2017 Quarterly Tourism Report 21
Appendix 5: Repeater rate REPEATER CATEGORIES 2017 First time 2-3 times 4-5 times 6-9 times 10 or more times AFRICA LAND 3.5% 8.7% 10.8% 15.2% 61.7% Botswana 0.4% 2.5% 2.3% 3.9% 90.9% Lesotho 25.1% 47.6% 10.5% 14.2% 2.5% Malawi 14.3% 18.0% 16.5% 16.3% 34.9% Mozambique 3.3% 10.0% 10.0% 10.3% 66.4% Namibia 3.2% 16.1% 17.3% 23.9% 39.4% Swaziland 0.7% 2.8% 4.6% 6.3% 85.6% Zambia 6.3% 6.6% 13.7% 19.4% 54.0% Zimbabwe 2.2% 6.4% 17.6% 28.6% 45.2% AFRICA AIR 32.2% 25.1% 14.9% 11.0% 16.8% Angola 25.9% 19.5% 10.4% 11.6% 32.6% Democratic Republic of Congo 19.8% 17.1% 11.5% 21.0% 30.5% Ethiopia 36.0% 34.3% 12.6% 8.9% 8.2% Ghana 39.3% 19.4% 18.5% 11.4% 11.3% Kenya 23.5% 29.6% 16.3% 12.4% 18.3% Nigeria 36.6% 30.0% 17.3% 7.0% 9.2% Tanzania 20.8% 21.9% 20.8% 15.8% 20.7% Turkey 32.1% 22.6% 22.6% 11.0% 11.7% Uganda 54.4% 35.2% 6.7% 1.9% 1.9% UAE 52.0% 11.2% 18.0% 18.8% Other Africa and Middle East 35.3% 25.8% 15.1% 10.8% 13.0% AMERICAS 63.9% 18.5% 7.4% 5.7% 4.4% Argentina 59.0% 26.5% 6.2% 3.6% 4.7% Brazil 85.4% 7.8% 0.9% 3.0% 2.9% Canada 65.4% 19.1% 6.1% 5.9% 3.4% Chile 80.3% 10.9% 6.4% 2.3% USA 58.2% 20.7% 9.4% 6.7% 5.0% Other Americas 78.3% 9.5% 2.5% 4.3% 5.4% ASIA & AUSTRALASIA 49.4% 30.5% 10.7% 5.6% 3.8% Australia 37.0% 24.2% 18.3% 13.9% 6.6% China including Hong Kong 56.6% 34.6% 6.0% 0.8% 1.9% India 48.0% 29.3% 13.1% 5.0% 4.6% Japan 55.5% 33.3% 9.4% 0.9% 0.9% Malaysia 54.6% 35.8% 5.8% 1.4% 2.4% New Zealand 63.3% 20.3% 3.9% 4.7% 7.8% Singapore 30.1% 42.0% 8.7% 12.1% 7.1% South Korea 62.0% 18.0% 8.5% 7.5% 4.0% Other Asia and Australasia 55.6% 30.5% 7.2% 4.4% 2.3% EUROPE 51.4% 23.6% 11.6% 7.3% 6.2% Austria 47.5% 32.3% 10.4% 5.3% 4.5% Belgium 51.3% 25.7% 14.8% 5.3% 2.9% Denmark 57.1% 20.2% 11.0% 4.2% 7.5% Finland 57.6% 31.4% 2.0% 4.5% 4.5% France 63.6% 20.3% 8.7% 4.1% 3.3% Germany 58.2% 20.4% 11.7% 5.5% 4.1% Ireland 43.5% 23.7% 10.4% 11.4% 11.0% Italy 66.5% 20.8% 6.0% 4.5% 2.2% Netherlands 55.8% 22.7% 8.6% 6.9% 6.0% Norway 66.9% 20.0% 11.4% 1.7% Portugal 34.7% 30.6% 16.5% 13.2% 4.9% Russian Fed 41.0% 32.6% 14.3% 7.6% 4.5% Spain 38.2% 42.8% 12.6% 6.3% Sweden 66.2% 17.7% 2.8% 4.4% 9.0% Switzerland 64.2% 19.2% 8.1% 5.7% 2.7% UK 37.0% 26.4% 15.3% 11.1% 10.2% Other Europe 60.4% 26.0% 8.1% 4.2% 1.2% ALL FOREIGN TOURISTS 24.0% 15.3% 11.0% 11.8% 37.9% Notes: Blank cells indicate that the sample is not big enough for a valid statistical interpretation Q1 2017 Quarterly Tourism Report 22
REPEATER CATEGORIES 2016 First time 2-3 times 4-5 times 6-9 times 10 or more times AFRICA LAND 3.0% 10.5% 8.9% 14.2% 63.4% Botswana 0.3% 2.2% 2.1% 3.0% 92.5% Lesotho 9.2% 36.9% 23.1% 14.9% 15.9% Malawi 3.3% 12.4% 12.2% 21.1% 51.0% Mozambique 4.9% 13.4% 11.6% 14.6% 55.5% Namibia 1.7% 20.5% 22.4% 15.2% 40.2% Swaziland 0.9% 3.2% 2.8% 10.0% 83.1% Zambia 3.4% 14.2% 7.9% 20.8% 53.6% Zimbabwe 2.8% 9.7% 8.7% 21.8% 56.9% AFRICA AIR 33.7% 27.2% 13.8% 10.1% 15.2% Angola 21.0% 20.7% 16.7% 13.6% 28.0% Democratic Republic of Congo 27.9% 15.8% 14.6% 9.6% 32.1% Ethiopia 26.2% 43.8% 13.9% 6.1% 10.0% Ghana 33.3% 31.6% 17.8% 7.9% 9.4% Kenya 30.9% 29.3% 12.3% 14.0% 13.6% Nigeria 40.0% 30.7% 13.3% 5.9% 10.0% Tanzania 24.3% 27.9% 13.2% 21.3% 13.3% Turkey 24.7% 28.8% 17.2% 18.3% 11.0% Uganda 65.6% 18.2% 8.5% 5.7% 2.0% UAE 38.1% 50.0% 11.9% Other Africa and Middle East 35.8% 29.0% 13.0% 8.5% 13.6% AMERICAS 68.3% 18.8% 7.0% 2.8% 3.0% Argentina 76.0% 13.7% 7.4% 2.8% Brazil 73.4% 14.3% 3.1% 3.3% 5.9% Canada 72.9% 16.1% 5.6% 2.1% 3.4% Chile 77.3% 5.1% 8.0% 9.6% USA 65.8% 20.5% 7.8% 2.9% 2.9% Other Americas 90.2% 5.7% 2.1% 2.0% ASIA & AUSTRALASIA 47.3% 30.7% 9.5% 8.3% 4.1% Australia 35.4% 24.9% 16.0% 17.2% 6.6% China including Hong Kong 58.4% 33.8% 3.0% 4.3% 0.6% India 42.7% 32.4% 12.3% 6.7% 6.0% Japan 50.3% 28.5% 10.7% 6.8% 3.7% Malaysia 52.3% 32.8% 4.9% 4.8% 5.3% New Zealand 50.8% 15.9% 24.6% 5.9% 2.7% Singapore 39.6% 25.3% 18.7% 10.7% 5.8% South Korea 55.4% 12.5% 4.3% 4.3% 23.6% Other Asia and Australasia 45.2% 40.0% 6.5% 5.8% 2.4% EUROPE 51.5% 25.7% 9.9% 6.8% 6.0% Austria 64.9% 22.1% 4.4% 4.3% 4.4% Belgium 60.8% 23.1% 9.2% 3.2% 3.8% Denmark 68.4% 12.8% 11.1% 5.3% 2.4% Finland 57.8% 36.5% 2.8% 2.9% France 59.4% 25.9% 9.6% 2.8% 2.3% Germany 54.6% 24.8% 9.2% 6.7% 4.8% Ireland 51.7% 18.7% 12.8% 9.3% 7.4% Italy 67.2% 23.7% 5.7% 1.3% 2.1% Netherlands 58.7% 23.1% 8.0% 5.5% 4.7% Norway 71.7% 23.3% 4.0% 1.1% Portugal 51.9% 33.6% 6.9% 3.7% 4.0% Russian Fed 42.4% 42.3% 6.8% 8.5% Spain 65.4% 28.9% 5.7% Sweden 61.1% 28.5% 5.0% 1.2% 4.2% Switzerland 67.1% 16.0% 6.7% 1.9% 8.3% UK 36.7% 29.1% 13.5% 11.2% 9.5% Other Europe 63.9% 22.0% 7.6% 2.7% 3.8% ALL FOREIGN TOURISTS 21.1% 16.2% 9.3% 11.4% 41.9% Notes: Blank cells indicate that the sample is not big enough for a valid statistical interpretation Q1 2017 Quarterly Tourism Report 23
REPEATER CATEGORIES 2015 First time 2-3 times 4-5 times 6-9 times 10 or more times AFRICA LAND 0.4% 2.9% 8.4% 15.0% 73.2% Botswana 0.1% 2.4% 1.3% 1.1% 95.1% Lesotho 0.2% 1.0% 0.6% 5.1% 93.1% Malawi 6.6% 7.9% 4.9% 8.0% 72.5% Mozambique 0.1% 3.1% 35.3% 56.6% 5.0% Namibia 0.4% 5.4% 4.8% 9.1% 80.3% Swaziland 1.1% 0.4% 0.9% 97.6% Zambia 1.9% 16.9% 10.0% 7.3% 63.9% Zimbabwe 0.3% 3.2% 2.0% 5.8% 88.7% AFRICA AIR 21.7% 39.1% 21.7% 11.0% 6.6% Angola 12.7% 47.9% 18.6% 14.5% 6.4% Democratic Republic of Congo 8.6% 36.2% 25.3% 17.4% 12.6% Ethiopia 15.9% 46.4% 16.8% 13.9% 7.0% Ghana 32.0% 32.8% 17.3% 10.6% 7.4% Kenya 13.3% 46.1% 24.5% 6.5% 9.6% Nigeria 26.6% 32.9% 23.0% 8.5% 9.0% Tanzania 9.9% 39.4% 26.1% 15.8% 8.8% Turkey 12.6% 44.8% 27.3% 10.9% 4.4% Uganda 65.8% 20.7% 10.3% 2.3% 1.0% UAE 30.6% 34.2% 24.1% 6.5% 4.6% Other Africa and Middle East 25.5% 38.8% 22.2% 9.9% 3.6% AMERICAS 55.2% 27.0% 12.7% 3.7% 1.3% Argentina 37.0% 35.3% 21.3% 6.4% Brazil 48.9% 31.9% 11.8% 5.8% 1.6% Canada 63.9% 19.4% 13.5% 1.8% 1.5% Chile 50.0% 36.0% 11.0% 3.0% USA 54.5% 27.8% 12.4% 3.9% 1.3% Other Americas 49.7% 31.9% 14.0% 3.2% 1.2% ASIA & AUSTRALASIA 32.8% 38.8% 15.8% 8.1% 4.4% Australia 27.3% 43.5% 13.9% 10.8% 4.6% China including Hong Kong 28.5% 38.2% 17.6% 10.0% 5.7% India 37.0% 38.1% 15.8% 5.1% 4.0% Japan 37.5% 30.8% 16.0% 12.7% 3.0% Malaysia 49.0% 36.6% 11.6% 0.6% 2.2% New Zealand 17.2% 55.1% 17.9% 6.0% 3.8% Singapore 47.6% 27.6% 16.3% 4.6% 3.8% South Korea 41.5% 36.5% 13.1% 5.1% 3.8% Other Asia and Australasia 35.5% 37.4% 18.7% 4.5% 3.9% EUROPE 49.5% 25.4% 12.3% 8.2% 4.6% Austria 54.7% 28.8% 7.8% 7.5% 1.2% Belgium 49.1% 25.4% 10.4% 10.4% 4.6% Denmark 70.6% 15.6% 9.4% 2.4% 2.1% Finland 71.2% 18.9% 4.4% 4.4% 1.1% France 52.7% 26.6% 12.1% 8.1% 0.6% Germany 53.3% 23.2% 10.2% 8.7% 4.6% Ireland 42.5% 16.7% 29.7% 3.1% 8.0% Italy 62.7% 24.1% 8.1% 3.1% 2.0% Netherlands 52.2% 21.8% 10.2% 8.1% 7.7% Norway 67.4% 18.0% 5.7% 4.9% 4.1% Portugal 46.6% 29.7% 16.6% 6.2% 1.0% Russian Fed 50.6% 29.8% 13.0% 6.6% Spain 68.7% 19.0% 4.0% 7.3% 1.0% Sweden 54.2% 31.7% 9.6% 4.4% Switzerland 59.3% 21.1% 8.8% 9.5% 1.4% UK 37.6% 29.1% 16.0% 10.3% 7.1% Other Europe 66.0% 22.9% 7.0% 3.4% 0.7% ALL FOREIGN TOURISTS 12.4% 10.1% 10.0% 13.1% 54.4% Notes: Blank cells indicate that the sample is not big enough for a valid statistical interpretation Q1 2017 Quarterly Tourism Report 24
Appendix 6: Bednights per province Q1 2017 Quarterly Tourism Report 25
PROVINCIAL DISTRIBUTION - BEDNIGHTS 2017 Gauteng Western Cape Eastern Cape Kwazulu Natal Mpumalanga Limpopo North West Northern Cape Free State AFRICA LAND 6 821 000 624 400 58 300 739 900 2 157 300 1 219 200 870 700 227 700 2 610 000 Botswana 169 200 7 500 4 800 15 100 4 300 50 100 135 700 400 3 000 Lesotho 1 423 700 104 600 3 900 28 800 28 400 1 600 291 500 162 500 2 513 800 Malawi 313 400 50 100 900 47 900 5 500 8 600 700 Mozambique 3 166 700 34 200 14 200 4 400 1 430 800 144 100 299 500 200 58 300 Namibia 59 500 228 500 3 000 1 000 5 100 300 7 700 55 000 10 200 Swaziland 312 400 5 400 2 900 513 900 568 900 20 500 91 700 14 600 Zambia 226 200 22 500 5 900 12 200 1 300 7 200 1 300 200 Zimbabwe 1 149 900 171 700 22 700 116 500 113 000 986 800 42 700 9 500 9 900 AFRICA AIR 599 800 292 800 52 700 62 000 13 100 10 700 13 300 900 6 700 Angola 83 600 53 900 9 700 3 900 2 600 100 900 Democratic Republic of Congo 80 200 7 400 2 600 100 1 000 5 600 1 100 Ethiopia 13 600 2 200 1 000 5 100 100 Ghana 22 000 8 600 3 100 8 800 1 100 300 Kenya 40 800 17 300 11 400 3 300 1 300 2 800 Nigeria 110 000 22 800 10 400 10 000 700 1 000 1 200 400 Tanzania 39 700 7 000 1 600 2 900 900 2 200 400 Turkey 19 300 2 800 3 600 3 500 400 1 000 800 Uganda 24 700 24 600 3 600 300 500 UAE 400 2 500 200 100 Other Africa and Middle East 165 600 143 800 9 100 26 000 3 100 6 800 1 100 300 1 300 AMERICAS 381 900 766 400 96 600 105 500 136 100 95 600 26 100 12 900 28 000 Argentina 13 500 43 600 3 100 4 800 5 400 3 700 1 800 Brazil 56 800 128 200 10 100 15 700 11 900 7 300 6 000 500 Canada 39 700 121 500 15 200 15 600 22 100 11 400 3 400 1 100 2 600 Chile 7 200 24 100 2 900 5 200 1 700 100 500 2 000 USA 258 900 430 300 59 900 63 400 93 300 70 100 13 500 9 100 25 100 Other Americas 5 800 18 700 5 500 900 1 600 3 000 800 300 300 ASIA & AUSTRALASIA 648 200 374 200 65 200 99 400 89 200 33 800 41 700 11 300 19 400 Australia 91 200 131 200 27 900 45 000 24 100 20 200 10 300 5 600 500 China including Hong Kong 124 300 63 600 4 100 1 700 4 100 300 4 200 1 400 India 247 800 67 400 22 100 22 700 15 800 8 100 22 500 4 600 7 500 Japan 22 200 15 300 600 16 700 800 1 900 2 200 200 1 600 Malaysia 28 400 13 000 2 500 3 900 1 900 400 100 1 500 New Zealand 24 500 12 000 100 500 500 500 500 Singapore 13 100 18 900 5 600 4 000 3 900 1 800 600 700 400 South Korea 1 900 7 000 1 600 1 500 900 400 200 200 Other Asia and Australasia 94 800 45 700 700 3 200 37 200 100 1 200 6 300 EUROPE 976 400 3 628 700 449 900 456 900 438 600 265 100 63 500 96 800 25 300 Austria 22 200 59 300 5 700 3 300 6 600 3 800 3 500 400 Belgium 29 500 89 300 7 500 9 100 10 700 11 500 600 600 Denmark 21 600 55 600 7 500 5 400 7 400 20 500 1 500 1 100 2 200 Finland 15 200 27 300 1 900 1 900 1 500 1 200 500 500 France 84 700 328 000 24 500 39 700 62 000 24 100 2 200 4 100 400 Germany 194 200 968 400 134 700 80 200 134 900 50 000 17 200 37 100 6 200 Ireland 31 500 98 100 9 300 5 600 1 900 1 200 1 700 Italy 26 300 94 000 3 200 5 400 9 100 11 500 900 1 000 2 200 Netherlands 79 300 284 700 45 200 44 100 44 900 20 800 3 000 6 400 2 800 Norway 10 300 39 300 2 200 2 000 7 200 3 000 1 000 500 400 Portugal 30 600 24 300 1 700 4 200 6 700 600 900 300 Russian Fed 13 000 8 600 4 900 700 100 500 200 Spain 19 900 43 600 3 000 2 800 3 000 2 800 2 400 8 000 1 000 Sweden 28 500 131 800 19 800 13 100 17 700 17 100 1 300 1 100 700 Switzerland 19 500 178 100 19 800 23 400 15 600 5 100 500 15 000 400 UK 307 000 1 091 300 149 700 208 800 101 300 82 000 29 500 7 500 6 300 Other Europe 43 000 106 900 9 200 7 000 8 100 9 800 500 10 500 800 ALL FOREIGN TOURISTS 9 427 300 5 686 500 722 800 1 463 700 2 834 300 1 624 400 1 015 300 349 600 2 689 400 Notes: Blank cells indicate that the sample is not big enough for a valid statistical interpretation Q1 2017 Quarterly Tourism Report 26
PROVINCIAL DISTRIBUTION - BEDNIGHTS 2016 Gauteng Western Cape Eastern Cape Kwazulu Natal Mpumalanga Limpopo North West Northern Cape Free State AFRICA LAND 7 162 400 662 000 93 400 903 100 2 254 000 1 393 400 1 631 900 151 500 2 827 500 Botswana 210 600 3 600 4 800 17 600 9 400 56 000 166 400 5 000 2 900 Lesotho 1 944 400 201 800 51 100 46 000 78 000 6 000 753 100 85 400 2 746 500 Malawi 206 000 31 600 19 300 3 300 1 800 17 800 Mozambique 2 849 500 30 200 11 500 24 400 1 355 900 108 200 385 200 600 67 500 Namibia 97 700 269 100 5 700 9 600 4 800 1 000 24 400 34 600 7 500 Swaziland 281 400 4 100 687 800 479 300 5 400 1 400 Zambia 201 700 16 400 200 23 000 11 900 18 600 12 900 1 000 Zimbabwe 1 371 100 105 200 20 100 75 400 311 400 1 196 400 272 100 25 900 600 AFRICA AIR 725 300 244 100 35 700 55 800 12 900 18 300 19 300 6 600 7 800 Angola 107 200 31 600 400 4 800 200 600 200 100 Democratic Republic of Congo 98 300 6 600 6 300 8 500 4 600 Ethiopia 18 700 1 500 500 400 100 400 Ghana 34 500 9 800 100 3 700 400 1 900 Kenya 49 400 5 400 7 500 1 000 1 500 1 200 Nigeria 145 900 11 700 8 800 5 800 2 500 300 1 800 Tanzania 49 900 4 400 800 1 000 100 7 100 7 800 2 200 200 Turkey 22 000 1 600 2 200 5 400 100 200 200 Uganda 10 400 16 400 800 500 2 400 300 200 UAE 800 900 700 Other Africa and Middle East 188 300 154 300 13 800 26 800 5 500 800 4 000 4 200 5 100 AMERICAS 280 700 579 800 106 800 87 600 120 300 77 200 17 600 5 800 20 900 Argentina 10 200 15 100 2 800 1 600 3 100 700 1 100 Brazil 34 400 45 400 4 600 4 200 21 000 4 100 2 800 1 800 2 200 Canada 36 700 92 200 22 000 14 600 16 900 4 900 4 700 400 1 300 Chile 3 800 5 700 900 200 600 400 USA 172 100 395 600 75 200 66 700 77 100 66 800 8 700 3 600 13 300 Other Americas 23 400 25 700 1 400 100 1 500 300 300 4 000 ASIA & AUSTRALASIA 562 400 333 600 55 900 100 000 59 300 36 500 37 300 5 400 17 800 Australia 103 600 115 200 29 400 31 100 23 700 20 000 10 200 2 700 9 100 China including Hong Kong 104 600 98 300 3 400 500 900 2 200 1 100 India 205 700 40 200 6 300 37 400 23 200 9 900 20 200 600 1 500 Japan 19 000 15 800 1 000 5 100 500 1 300 800 100 200 Malaysia 20 700 6 800 1 900 5 600 400 800 New Zealand 4 900 5 900 200 1 000 1 300 1 200 100 Singapore 25 800 18 400 5 300 11 300 5 900 2 000 400 500 3 700 South Korea 5 600 8 700 600 400 500 Other Asia and Australasia 72 700 24 400 8 400 7 400 3 000 2 000 2 800 1 500 1 400 EUROPE 1 039 700 2 879 200 510 300 375 900 280 500 231 600 71 200 66 400 50 000 Austria 14 100 65 800 10 000 7 200 7 200 1 300 1 900 1 100 Belgium 26 900 54 500 17 800 11 300 9 600 7 800 1 800 300 800 Denmark 15 800 81 100 19 600 3 700 6 300 13 400 100 1 100 Finland 5 600 14 600 1 500 1 200 1 200 1 200 400 200 France 94 600 178 800 28 200 24 100 28 700 10 200 4 400 14 600 2 000 Germany 194 700 702 600 175 400 101 700 86 500 62 400 15 300 9 300 17 700 Ireland 24 500 51 900 10 700 3 600 2 200 1 200 1 600 700 3 600 Italy 30 400 88 800 8 300 4 400 3 900 11 100 800 4 800 1 000 Netherlands 58 500 235 300 35 400 27 700 32 500 14 800 6 400 2 200 1 500 Norway 42 500 50 200 3 400 19 800 3 100 2 400 3 600 300 Portugal 25 600 24 700 4 000 4 000 2 700 2 400 1 900 200 3 000 Russian Fed 10 400 6 500 900 100 100 100 Spain 10 900 33 000 4 000 1 600 3 900 2 800 4 100 100 Sweden 54 300 91 700 19 800 11 800 11 000 3 800 1 800 400 1 100 Switzerland 17 700 109 900 32 200 11 800 9 500 4 400 1 900 1 200 500 UK 374 200 1 017 400 127 400 136 300 64 000 80 600 28 100 24 600 16 100 Other Europe 39 100 72 400 11 600 5 800 8 200 11 700 1 500 2 500 1 000 ALL FOREIGN TOURISTS 9 770 400 4 698 700 802 100 1 522 400 2 726 900 1 756 800 1 777 300 235 700 2 924 000 Notes: Blank cells indicate that the sample is not big enough for a valid statistical interpretation Q1 2017 Quarterly Tourism Report 27
PROVINCIAL DISTRIBUTION - BEDNIGHTS 2015 Gauteng Western Cape Eastern Cape Kwazulu Natal Mpumalanga Limpopo North West Northern Cape Free State AFRICA LAND 4 710 400 291 500 39 100 822 500 1 507 300 619 500 450 800 67 800 1 732 100 Botswana 129 300 21 300 100 7 800 100 600 133 700 200 3 700 Lesotho 1 153 500 49 500 100 118 200 74 100 100 263 600 19 900 1 723 500 Malawi 205 300 20 200 3 800 12 300 8 000 9 700 200 Mozambique 2 055 500 53 000 5 900 25 700 428 000 4 200 500 1 400 Namibia 15 100 114 100 200 2 700 300 600 1 400 47 700 200 Swaziland 291 200 600 13 000 599 800 915 900 11 600 30 100 900 Zambia 195 500 9 900 700 20 200 6 900 2 100 2 900 Zimbabwe 665 100 22 900 15 100 35 800 73 900 590 700 18 400 2 400 AFRICA AIR 394 600 245 100 35 200 93 100 25 000 10 900 14 000 7 200 11 800 Angola 64 900 76 300 15 200 1 700 2 700 300 Democratic Republic of Congo 31 700 5 900 8 000 2 100 1 500 600 100 600 Ethiopia 7 100 1 100 500 2 400 3 000 700 200 100 Ghana 26 400 5 900 4 200 6 000 1 700 800 300 2 100 Kenya 24 600 5 200 3 000 2 500 600 300 700 Nigeria 103 100 13 900 10 200 13 800 3 200 600 1 400 1 800 Tanzania 21 300 4 000 1 000 3 800 200 200 1 600 1 000 200 Turkey 9 200 3 800 400 1 200 1 500 1 000 300 300 500 Uganda 6 500 21 400 4 800 6 400 400 800 2 500 UAE 500 1 700 100 300 Other Africa and Middle East 99 300 105 900 11 000 33 500 10 600 5 900 5 500 5 600 3 700 AMERICAS 198 400 427 300 105 600 86 400 81 000 36 100 28 700 10 800 10 100 Argentina 2 500 3 600 400 2 400 1 200 300 700 Brazil 12 900 31 800 6 400 3 500 3 600 1 300 2 400 300 Canada 25 100 84 500 21 900 25 100 19 100 7 800 3 200 1 600 700 Chile 800 3 200 100 900 200 100 200 USA 154 700 292 700 74 700 53 500 54 600 26 000 22 000 8 300 8 800 Other Americas 2 500 11 500 2 100 1 000 2 300 600 400 500 400 ASIA & AUSTRALASIA 248 100 378 500 56 000 115 800 48 100 24 400 22 600 16 800 22 900 Australia 70 900 127 000 23 200 26 800 14 800 12 600 3 900 3 200 10 200 China including Hong Kong 53 600 94 900 5 000 12 900 10 400 3 500 9 000 8 900 2 000 India 82 300 57 600 8 600 52 900 10 300 3 200 2 800 700 1 400 Japan 4 600 12 400 800 2 600 1 600 700 900 200 Malaysia 8 400 4 200 1 600 2 600 1 900 300 2 300 1 100 800 New Zealand 1 800 2 200 1 000 2 300 700 300 500 200 300 Singapore 10 800 21 900 8 400 6 100 3 500 2 600 2 200 900 South Korea 1 500 8 500 400 700 400 100 300 Other Asia and Australasia 14 100 49 800 7 000 8 800 4 400 1 000 600 2 500 7 200 EUROPE 650 000 2 919 800 525 500 444 200 359 100 230 800 92 500 106 000 93 100 Austria 13 600 59 000 10 300 14 700 5 700 800 2 600 1 700 900 Belgium 12 600 77 800 8 600 7 700 14 300 7 100 1 900 2 100 400 Denmark 7 300 86 500 7 300 27 400 17 700 4 500 2 400 1 000 5 700 Finland 3 900 12 800 4 700 6 700 1 700 1 400 2 200 200 600 France 60 700 195 000 25 100 32 000 36 600 20 300 4 100 3 000 2 400 Germany 127 700 752 100 140 100 93 400 99 300 69 500 14 100 11 400 8 100 Ireland 23 800 36 200 25 300 2 700 900 900 6 100 19 400 Italy 16 700 69 300 16 400 10 900 8 600 5 400 6 000 200 200 Netherlands 19 800 285 100 44 700 37 000 27 300 20 300 5 300 9 800 14 500 Norway 4 300 52 500 14 100 5 500 7 700 900 4 400 200 1 900 Portugal 18 500 34 100 3 000 9 400 13 600 3 500 4 500 9 500 3 900 Russian Fed 3 400 2 300 3 200 4 700 1 400 1 500 400 1 100 500 Spain 13 000 30 200 6 100 6 100 3 200 6 500 2 000 7 700 600 Sweden 27 200 35 800 29 600 22 600 21 100 27 800 7 200 1 400 4 200 Switzerland 26 600 93 300 32 100 15 200 8 700 4 200 4 000 11 200 1 500 UK 226 800 1 027 500 134 200 118 600 77 400 50 300 26 000 33 600 22 300 Other Europe 44 300 70 400 20 800 29 600 13 900 7 100 4 300 5 800 6 000 ALL FOREIGN TOURISTS 6 201 500 4 262 200 761 400 1 562 000 2 020 500 921 900 608 600 208 600 1 870 100 Notes: Blank cells indicate that the sample is not big enough for a valid statistical interpretation Q1 2017 Quarterly Tourism Report 28
PROVINCIAL DISTRIBUTION - FORMAL BEDNIGHTS 2017 Gauteng Western Cape Eastern Cape Kwazulu Natal Mpumalanga Limpopo North West Northern Cape Free State AFRICA LAND 640 500 145 300 24 300 76 200 69 500 160 700 28 500 6 200 35 800 Botswana 51 100 4 600 3 000 10 400 8 600 1 200 18 700 300 Lesotho 17 000 17 100 4 300 1 600 300 2 400 17 100 Malawi 61 100 2 600 900 28 500 2 200 300 300 Mozambique 191 500 20 100 2 000 1 200 129 000 400 9 900 Namibia 27 200 62 500 1 200 600 300 4 900 2 800 6 200 1 200 Swaziland 32 000 5 400 11 900 500 6 300 1 300 6 600 Zambia 109 300 3 900 700 2 700 1 300 600 1 200 200 Zimbabwe 151 300 29 100 18 500 15 800 53 800 18 100 1 500 600 AFRICA AIR 251 600 160 700 9 500 22 900 6 500 4 800 5 200 500 2 000 Angola 37 000 22 300 300 300 100 1 100 900 Democratic Republic of Congo 11 600 2 000 400 100 500 Ethiopia 5 900 1 100 100 Ghana 9 400 2 200 200 300 1 100 Kenya 25 700 11 200 800 1 900 900 1 600 Nigeria 46 300 11 600 1 600 2 600 900 500 1 200 400 Tanzania 11 600 4 000 1 300 700 Turkey 7 700 1 700 2 700 400 Uganda 15 500 23 500 3 600 300 500 UAE 200 1 900 200 Other Africa and Middle East 80 800 79 000 2 800 13 400 4 900 1 800 1 100 AMERICAS 206 900 461 000 50 000 68 100 71 500 111 500 18 700 6 500 6 300 Argentina 9 700 27 800 2 600 2 900 3 700 5 300 1 600 Brazil 28 800 95 900 8 200 8 300 7 300 9 900 6 000 Canada 27 100 84 100 9 900 9 100 2 900 18 800 1 900 200 100 Chile 4 500 10 200 2 900 4 300 100 1 400 500 100 USA 134 600 236 000 26 200 42 800 54 500 74 400 7 900 5 900 6 100 Other Americas 2 100 7 000 200 900 3 000 1 600 800 300 ASIA & AUSTRALASIA 227 500 189 000 13 000 29 400 18 800 30 700 16 000 6 300 13 100 Australia 28 400 48 200 8 100 6 600 16 400 16 400 6 600 500 500 China including Hong Kong 47 500 47 900 600 1 300 300 1 900 800 India 115 700 45 700 2 200 15 200 5 100 6 500 4 600 5 600 Japan 12 100 8 700 600 1 300 100 600 800 200 300 Malaysia 4 500 8 200 2 300 400 400 300 New Zealand 3 600 3 100 100 500 500 500 Singapore 2 200 4 800 900 1 000 1 500 2 700 700 South Korea 1 300 3 900 200 400 100 300 200 200 Other Asia and Australasia 12 200 18 500 300 800 2 700 700 6 300 EUROPE 563 900 2 339 800 290 700 235 300 189 900 344 900 29 100 60 100 13 000 Austria 18 600 44 300 4 800 2 800 3 800 6 600 2 600 Belgium 23 500 57 500 6 000 8 200 5 900 7 600 600 600 Denmark 13 900 39 900 5 200 2 200 20 500 7 000 800 1 100 1 500 Finland 4 600 21 800 1 100 300 1 200 1 500 500 500 France 63 900 208 400 17 600 25 500 23 000 49 700 2 200 2 800 400 Germany 142 800 653 600 86 500 56 300 40 500 102 600 9 100 15 700 2 700 Ireland 17 700 50 000 5 500 400 1 500 Italy 16 600 77 000 2 600 4 400 10 900 8 600 100 1 000 400 Netherlands 38 200 202 000 34 900 25 900 17 000 42 000 3 000 3 500 2 800 Norway 9 900 29 400 2 200 2 000 3 000 7 200 500 400 Portugal 12 500 14 300 1 200 3 800 600 5 400 900 Russian Fed 11 000 4 100 2 600 400 100 500 200 Spain 11 600 26 500 2 100 1 000 1 500 2 800 4 300 Sweden 17 400 96 900 16 800 10 400 8 200 14 100 1 300 1 100 700 Switzerland 13 300 123 200 18 300 13 200 4 100 15 400 500 15 000 400 UK 117 600 624 600 75 400 73 100 45 600 68 100 9 700 1 200 2 400 Other Europe 30 700 66 300 7 800 5 400 4 200 4 600 500 10 500 300 ALL FOREIGN TOURISTS 1 890 300 3 295 800 387 500 431 900 356 200 652 500 97 500 79 600 70 200 Notes: Formal Bednights = Hotels, B&Bs, Guesthouses, Self-catering units, Game Lodges and Backpackers Q1 2017 Quarterly Tourism Report 29
PROVINCIAL DISTRIBUTION - FORMAL BEDNIGHTS 2016 Gauteng Western Cape Eastern Cape Kwazulu Natal Mpumalanga Limpopo North West Northern Cape Free State AFRICA LAND 1 061 300 102 300 5 000 136 200 143 700 205 200 115 800 15 700 33 900 Botswana 62 800 3 000 3 500 12 200 18 300 2 000 40 800 400 2 700 Lesotho 19 900 8 200 6 700 4 100 8 400 25 500 Malawi 87 300 2 000 14 700 700 1 000 Mozambique 297 400 6 200 200 14 300 79 700 47 800 Namibia 45 200 46 200 500 3 900 600 13 300 5 500 4 300 Swaziland 178 900 4 100 24 300 3 400 89 300 Zambia 78 300 9 600 200 19 400 1 200 10 200 700 1 000 Zimbabwe 291 500 22 800 700 40 600 120 200 18 200 4 800 9 800 400 AFRICA AIR 294 700 127 800 11 100 18 200 800 9 500 6 600 600 1 500 Angola 54 300 16 000 100 1 500 200 600 100 Democratic Republic of Congo 16 500 3 100 900 2 600 Ethiopia 6 100 700 300 100 400 Ghana 15 800 5 900 100 300 400 300 Kenya 24 800 4 100 300 800 1 500 Nigeria 63 300 8 800 1 600 2 700 900 200 Tanzania 16 700 3 200 600 100 200 100 100 200 Turkey 8 900 700 100 5 400 100 200 Uganda 5 900 16 400 800 500 300 1 700 200 UAE 700 Other Africa and Middle East 82 200 68 100 7 300 5 700 300 4 400 2 900 600 400 AMERICAS 162 400 408 200 67 500 65 800 48 100 84 000 10 200 3 600 11 500 Argentina 4 200 12 200 2 400 1 600 3 100 1 100 Brazil 13 500 21 100 2 400 2 500 2 900 4 100 1 000 400 1 200 Canada 18 400 79 400 16 900 9 000 3 700 15 400 1 100 400 100 Chile 3 300 4 000 500 200 400 600 USA 100 300 281 800 44 000 52 500 40 800 59 700 7 000 2 800 6 800 Other Americas 22 600 9 800 1 400 300 1 000 100 3 400 ASIA & AUSTRALASIA 209 600 204 100 12 700 26 100 19 100 33 900 21 600 1 300 3 900 Australia 20 800 47 700 3 000 9 200 16 300 15 200 4 300 400 1 000 China including Hong Kong 44 100 76 000 2 800 100 900 600 India 97 900 26 100 3 500 9 600 900 9 600 14 100 1 000 Japan 11 200 12 200 500 1 300 200 500 800 100 200 Malaysia 5 500 6 400 400 800 New Zealand 2 100 4 900 200 300 400 900 100 Singapore 4 200 8 100 1 600 2 200 1 100 4 400 400 500 900 South Korea 3 400 7 100 100 400 500 Other Asia and Australasia 20 400 15 500 1 000 3 200 200 1 600 600 200 200 EUROPE 496 300 1 943 000 329 700 203 400 137 100 223 800 42 800 34 500 24 500 Austria 9 500 31 500 8 900 5 400 1 300 5 100 1 900 1 100 Belgium 20 800 41 500 10 200 7 500 1 600 6 900 1 800 300 800 Denmark 12 200 56 600 10 800 3 700 9 100 6 000 100 1 100 Finland 5 400 12 900 1 200 1 200 1 200 1 200 400 France 53 100 133 200 21 700 16 300 7 700 24 900 2 500 1 100 1 100 Germany 124 100 531 100 138 400 60 200 27 200 69 900 6 700 3 000 13 600 Ireland 7 500 35 800 4 700 300 1 200 2 200 1 000 600 1 300 Italy 16 900 71 500 3 000 2 900 8 400 3 000 400 500 Netherlands 30 400 164 900 22 700 20 500 11 900 28 300 5 400 1 800 1 200 Norway 6 800 40 300 3 400 4 000 2 300 3 000 3 600 100 Portugal 13 800 21 600 2 400 4 000 2 100 2 700 600 200 Russian Fed 10 400 5 500 300 100 100 Spain 6 000 18 900 1 500 1 100 2 800 2 900 3 800 Sweden 20 000 74 800 12 100 7 300 3 200 9 600 1 800 400 1 100 Switzerland 8 600 88 300 26 700 10 400 4 100 9 000 1 700 300 300 UK 117 800 568 400 53 800 53 100 49 200 42 300 13 900 18 500 3 500 Other Europe 32 900 46 200 7 800 5 200 4 000 6 600 1 500 2 500 400 ALL FOREIGN TOURISTS 2 224 300 2 785 400 425 900 449 600 348 800 556 300 197 100 55 600 75 400 Notes: Formal Bednights = Hotels, B&Bs, Guesthouses, Self-catering units, Game Lodges and Backpackers Q1 2017 Quarterly Tourism Report 30
PROVINCIAL DISTRIBUTION - FORMAL BEDNIGHTS 2015 Gauteng Western Cape Eastern Cape Kwazulu Natal Mpumalanga Limpopo North West Northern Cape Free State AFRICA LAND 688 200 116 300 10 900 52 600 480 900 115 000 20 600 8 900 6 700 Botswana 50 700 6 700 100 7 600 100 13 400 200 1 900 Lesotho 22 300 100 100 22 000 200 3 500 Malawi 63 300 1 600 1 900 2 600 2 100 300 200 Mozambique 252 800 34 300 200 5 100 800 100 600 300 1 000 Namibia 7 500 57 800 200 600 8 700 200 Swaziland 21 000 400 100 100 8 300 5 600 Zambia 98 500 4 400 700 2 300 1 400 400 2 700 Zimbabwe 172 100 11 100 7 500 12 300 468 300 7 800 3 800 AFRICA AIR 180 200 102 300 12 200 31 000 4 900 8 800 5 900 1 400 3 500 Angola 26 200 29 300 2 700 1 000 300 Democratic Republic of Congo 10 600 3 700 1 200 700 500 400 100 600 Ethiopia 2 700 700 100 600 400 1 200 100 100 Ghana 11 100 2 300 800 1 500 200 1 000 300 900 Kenya 20 100 5 200 1 300 2 300 300 600 400 Nigeria 34 500 10 700 2 600 2 800 1 000 700 Tanzania 16 600 4 000 300 2 400 200 200 100 400 Turkey 5 900 2 600 200 1 200 500 1 100 200 100 Uganda 5 500 15 000 2 900 1 600 400 200 UAE 200 800 100 100 Other Africa and Middle East 46 700 28 000 3 800 14 700 2 700 2 700 2 700 800 1 500 AMERICAS 123 000 292 400 66 200 59 000 23 800 65 400 19 200 8 500 2 100 Argentina 2 000 3 400 300 600 300 1 000 700 Brazil 9 200 20 800 2 900 2 800 1 000 3 600 2 300 300 Canada 15 500 52 500 15 400 18 300 6 100 14 900 1 900 300 100 Chile 500 2 400 100 200 200 USA 93 300 204 400 46 300 36 300 15 700 43 300 13 900 7 400 2 000 Other Americas 2 400 8 900 1 100 700 600 2 300 400 500 ASIA & AUSTRALASIA 128 200 167 800 17 100 43 600 10 700 33 300 16 100 9 100 4 900 Australia 19 300 47 200 6 400 8 100 3 100 7 900 3 700 2 900 China including Hong Kong 33 700 47 000 1 200 9 300 3 500 8 700 6 300 7 000 India 52 100 38 400 6 200 16 800 800 7 800 1 600 700 800 Japan 4 600 9 800 800 1 500 600 1 600 900 Malaysia 4 800 3 700 1 000 1 100 200 1 100 1 500 1 100 400 New Zealand 1 300 1 400 400 600 200 400 300 100 200 Singapore 3 500 3 000 200 2 200 1 100 2 000 800 500 South Korea 1 000 5 300 200 600 100 300 200 Other Asia and Australasia 7 700 12 000 600 3 500 1 000 3 500 600 200 100 EUROPE 357 500 1 656 800 351 400 275 500 172 500 255 200 54 600 52 000 25 900 Austria 10 300 28 700 4 300 3 500 800 4 800 1 700 1 300 900 Belgium 6 600 37 800 6 700 4 500 4 100 11 400 800 100 Denmark 6 500 65 100 4 800 21 200 4 500 16 700 2 400 1 000 3 100 Finland 3 200 7 300 3 800 4 400 1 100 900 800 200 300 France 41 700 99 500 17 000 23 000 11 800 26 600 3 700 2 100 1 400 Germany 100 300 461 500 125 500 78 300 68 300 77 900 9 300 6 200 1 800 Ireland 1 800 21 200 24 600 2 700 900 Italy 14 000 41 200 14 200 8 800 2 100 8 400 3 500 200 200 Netherlands 11 400 175 100 31 700 17 900 16 500 20 200 3 400 4 700 1 600 Norway 3 900 28 600 11 900 3 200 900 5 800 2 100 1 900 Portugal 7 400 14 400 3 000 4 800 400 3 600 600 7 400 500 Russian Fed 2 800 1 600 1 000 900 1 400 1 400 400 700 200 Spain 8 900 21 300 5 000 3 200 1 600 2 500 600 1 200 600 Sweden 20 600 24 300 16 400 12 600 24 800 16 100 4 200 400 1 900 Switzerland 15 600 65 300 17 900 11 200 2 900 7 800 1 600 5 900 1 500 UK 72 500 529 500 53 000 60 900 26 500 41 300 17 900 19 100 6 600 Other Europe 30 000 34 500 10 500 14 500 4 800 8 800 1 800 1 600 3 300 ALL FOREIGN TOURISTS 1 477 100 2 335 600 457 700 461 600 692 800 477 600 116 400 80 000 43 000 Notes: Formal Bednights = Hotels, B&Bs, Guesthouses, Self-catering units, Game Lodges and Backpackers Q1 2017 Quarterly Tourism Report 31
ACCOMMODATION USAGE - ALL FOREIGN VISITORS 2017 Hotels Guest House B&B Self catering Game Lodge Backpacker Camping Train/ship Hospital Friends and family AFRICA LAND 515 300 200 100 26 200 332 200 21 800 91 300 43 200 2 100 4 400 13 625 000 464 600 Botswana 55 500 31 800 6 600 3 000 1 000 300 226 500 64 600 Lesotho 35 000 6 800 1 600 2 400 14 000 23 300 2 400 4 446 800 26 700 Malawi 51 900 12 900 1 900 2 200 100 27 000 100 302 200 28 300 Mozambique 73 500 51 000 800 188 800 3 500 36 400 7 700 4 776 100 14 500 Namibia 37 600 35 600 7 200 21 100 1 600 3 700 6 900 100 245 800 9 800 Swaziland 35 200 12 800 800 5 900 9 200 1 600 1 344 800 119 900 Zambia 102 500 7 900 600 8 100 700 117 000 39 900 Zimbabwe 124 100 41 400 6 700 112 000 4 500 5 400 1 900 2 165 800 160 900 AFRICA AIR 263 500 89 700 21 600 66 900 6 700 15 300 1 800 700 2 200 519 800 55 100 Angola 23 900 30 500 2 300 2 800 1 700 900 1 400 85 300 4 800 Democratic Republic of Congo 13 200 1 300 100 200 68 000 15 100 Ethiopia 5 000 1 900 100 100 200 100 12 600 1 000 Ghana 7 200 2 200 2 000 500 700 500 26 700 3 400 Kenya 21 000 8 900 4 800 6 600 800 28 200 3 700 Nigeria 47 700 3 400 2 700 9 100 900 1 100 400 84 600 6 200 Tanzania 13 700 2 400 700 800 35 700 1 200 Turkey 9 800 1 700 300 100 300 400 17 500 400 Uganda 13 500 11 600 1 300 14 300 300 2 300 600 5 400 4 400 UAE 1 500 400 400 1 000 Other Africa and Middle East 106 900 25 800 7 000 32 200 2 700 9 300 1 600 100 154 600 15 000 AMERICAS 450 900 114 600 71 700 92 100 176 900 94 200 29 800 1 300 412 700 143 200 Argentina 23 500 4 100 800 3 200 9 600 12 500 800 19 600 Brazil 75 600 13 400 7 100 32 900 14 200 21 100 900 43 800 19 300 Canada 66 400 27 100 17 200 2 500 25 400 15 600 9 200 48 000 13 100 Chile 11 700 400 700 2 800 1 200 7 200 200 6 800 12 600 USA 266 700 69 500 43 900 50 000 121 300 37 000 18 800 1 300 284 600 92 600 Other Americas 7 000 200 2 000 700 5 300 800 9 800 5 600 ASIA & AUSTRALASIA 296 400 78 100 24 500 74 800 42 600 27 200 4 800 7 600 100 625 400 183 100 Australia 53 500 19 300 13 900 8 900 26 300 9 900 3 100 1 100 197 600 9 200 China including Hong Kong 81 500 9 900 1 300 600 1 500 5 500 92 800 10 500 India 83 900 38 700 3 900 63 300 5 700 5 100 1 200 102 700 113 300 Japan 18 200 2 600 500 700 2 700 400 200 14 200 21 400 Malaysia 11 800 1 800 1 700 400 400 400 34 300 New Zealand 4 600 1 800 1 100 900 24 600 5 200 Singapore 7 000 1 700 700 4 000 500 600 34 300 300 South Korea 4 900 100 600 400 200 500 800 4 900 Other Asia and Australasia 31 300 2 200 3 800 2 700 1 500 4 400 100 119 900 23 200 EUROPE 1 450 300 766 000 450 700 412 400 580 300 407 000 101 800 19 400 3 800 1 606 800 377 000 Austria 29 500 16 100 8 300 7 300 9 200 13 100 700 15 700 1 700 Belgium 35 600 27 600 15 600 8 300 15 200 7 700 900 800 800 15 400 26 500 Denmark 41 900 6 500 10 100 1 100 29 600 2 800 2 200 600 22 700 3 300 Finland 11 100 2 800 1 800 10 400 4 200 1 300 600 14 900 200 France 164 100 64 500 36 900 43 600 61 900 22 300 9 800 13 100 90 400 17 100 Germany 347 900 270 400 102 800 71 500 158 700 158 500 23 700 600 327 500 92 100 Ireland 26 500 19 900 5 900 18 600 2 000 2 200 2 600 61 900 8 200 Italy 27 100 24 700 39 400 2 700 19 200 8 500 200 26 000 4 500 Netherlands 108 400 68 500 44 600 37 500 57 600 52 700 8 400 109 200 31 700 Norway 19 800 9 300 4 200 4 200 6 700 10 500 1 000 100 4 200 2 300 Portugal 25 000 4 200 1 800 5 300 2 400 100 30 100 Russian Fed 15 200 1 500 300 1 800 100 100 8 000 900 Spain 17 800 10 000 4 400 7 900 6 600 3 100 2 300 500 15 700 15 600 Sweden 69 600 26 900 15 700 15 400 23 200 16 100 6 200 200 41 100 7 700 Switzerland 58 300 39 100 22 000 26 200 20 900 36 900 2 200 25 900 41 200 UK 388 500 164 800 102 800 154 600 144 700 62 500 40 100 4 600 800 750 100 111 200 Other Europe 64 000 9 100 33 900 1 400 15 400 6 600 1 000 600 500 48 200 12 900 ALL FOREIGN TOURISTS 2 976 400 1 248 600 594 800 978 500 828 300 635 000 181 500 31 000 10 500 16 789 600 1 223 100 Notes: Blank cells indicate that the sample is not big enough for a valid statistical interpretation Other Q1 2017 Quarterly Tourism Report 32
ACCOMMODATION USAGE - ALL FOREIGN VISITORS 2016 Hotels Guest House B&B Self catering Game Lodge Backpacker Camping Train/ship Hospital Friends and family AFRICA LAND 724 600 246 000 87 400 501 100 68 200 191 800 193 500 2 900 104 400 14 274 800 684 500 Botswana 65 400 53 500 7 500 9 600 9 200 600 400 2 600 271 700 55 700 Lesotho 34 500 6 000 14 000 18 300 47 500 5 000 5 623 700 163 500 Malawi 74 700 3 900 2 400 13 600 1 300 9 800 600 150 800 22 600 Mozambique 127 400 25 000 7 500 170 600 27 500 87 600 20 500 40 200 4 286 500 40 200 Namibia 34 700 40 400 10 500 18 200 1 300 14 200 8 200 600 9 900 284 500 31 900 Swaziland 51 000 10 600 9 200 194 000 6 200 29 000 8 300 23 900 1 048 400 78 700 Zambia 91 100 8 000 2 100 12 000 7 500 700 125 100 39 200 Zimbabwe 245 900 98 500 34 100 83 100 15 100 32 200 107 300 2 300 22 900 2 484 000 252 700 AFRICA AIR 279 700 90 700 28 200 48 300 13 500 10 400 800 200 1 200 543 800 108 900 Angola 30 900 28 600 1 500 11 800 600 70 400 1 300 Democratic Republic of Congo 12 100 2 900 400 6 300 1 500 300 81 600 19 400 Ethiopia 6 700 100 500 300 100 14 000 Ghana 13 700 1 100 400 5 600 2 200 15 100 12 400 Kenya 20 800 4 400 5 200 300 800 23 000 11 500 Nigeria 63 200 4 500 1 200 8 200 600 70 400 28 800 Tanzania 18 300 900 1 400 600 200 23 000 29 100 Turkey 8 800 600 4 700 500 800 16 300 Uganda 15 000 500 3 300 700 2 600 3 800 5 100 UAE 700 1 600 Other Africa and Middle East 89 400 47 200 9 600 15 000 5 700 5 100 700 200 100 223 400 6 400 AMERICAS 370 700 103 600 71 400 100 400 125 200 89 900 21 300 2 400 1 200 319 500 90 900 Argentina 15 500 600 1 400 700 3 600 2 900 1 100 8 900 Brazil 27 900 4 000 900 5 200 6 900 4 100 600 1 000 53 900 16 000 Canada 63 500 16 400 12 600 10 000 19 300 22 500 2 800 800 42 400 3 500 Chile 4 500 300 200 800 800 2 500 2 600 USA 251 500 54 700 55 200 82 500 93 600 58 000 15 900 600 1 200 205 400 60 400 Other Americas 7 800 27 600 1 000 1 200 1 000 800 6 300 11 100 ASIA & AUSTRALASIA 274 900 70 900 29 900 108 500 38 100 9 800 2 100 2 900 200 597 400 73 300 Australia 42 800 17 800 17 300 10 500 24 600 5 000 2 000 300 222 700 2 100 China including Hong Kong 89 200 3 500 3 200 27 900 700 85 100 1 400 India 67 500 38 700 2 200 50 900 3 500 2 100 123 900 56 100 Japan 20 600 200 500 4 600 500 700 15 700 1 100 Malaysia 11 800 600 700 23 000 New Zealand 4 700 1 400 500 1 300 1 000 100 100 5 500 Singapore 9 800 700 3 600 2 800 5 500 1 100 200 45 100 4 600 South Korea 5 800 2 400 600 600 2 000 3 800 500 Other Asia and Australasia 22 600 6 100 1 300 12 000 900 100 400 72 800 7 400 EUROPE 1 333 700 437 000 363 800 460 500 335 100 505 100 56 500 13 500 24 200 1 658 700 316 600 Austria 28 700 9 800 9 100 2 200 8 000 6 800 1 700 39 500 2 600 Belgium 34 800 21 800 10 500 8 600 7 700 8 000 4 000 31 200 4 400 Denmark 28 000 8 700 3 200 31 300 18 900 9 600 1 000 300 23 600 16 700 Finland 12 300 1 700 4 600 1 200 1 200 2 500 200 2 200 France 128 800 27 900 25 500 24 000 28 000 27 400 4 900 1 000 64 900 53 100 Germany 294 500 141 700 106 500 122 000 91 700 218 000 22 400 700 271 000 97 500 Ireland 29 100 3 800 3 700 3 300 5 000 9 600 45 500 Italy 36 300 8 000 21 500 24 200 11 000 5 700 35 900 10 900 Netherlands 80 100 33 600 35 300 26 200 40 100 71 900 4 000 94 200 29 000 Norway 23 200 7 000 8 500 7 800 6 200 10 900 2 200 200 53 600 5 800 Portugal 32 300 1 900 2 300 2 300 5 000 3 700 300 20 700 Russian Fed 14 600 900 100 800 100 1 500 Spain 17 300 3 800 1 600 4 600 6 000 3 900 1 200 100 16 800 5 200 Sweden 45 700 19 100 20 600 19 000 14 700 11 400 1 900 200 49 600 13 400 Switzerland 76 600 17 400 14 900 19 600 10 900 9 900 1 000 36 900 1 800 UK 398 000 110 100 90 100 155 000 70 600 96 900 10 300 9 000 24 200 847 900 56 700 Other Europe 53 400 19 900 5 900 9 200 10 100 8 300 1 300 2 100 23 800 19 500 ALL FOREIGN TOURISTS 2 983 600 948 200 580 600 1 218 900 580 000 807 000 274 100 22 000 131 200 17 394 300 1 274 300 Notes: Blank cells indicate that the sample is not big enough for a valid statistical interpretation Other Q1 2017 Quarterly Tourism Report 33
ACCOMMODATION USAGE - ALL FOREIGN VISITORS 2015 Hotels Guest House B&B Self catering Game Lodge Backpacker Camping Train/ship Hospital Friends and family AFRICA LAND 496 700 739 200 117 100 76 100 33 200 37 700 6 200 11 900 8 512 900 209 900 Botswana 31 600 34 400 4 600 7 900 2 200 400 700 196 800 18 200 Lesotho 9 200 6 100 1 300 700 600 30 500 900 300 3 326 000 26 900 Malawi 48 800 18 900 3 200 1 000 300 187 300 Mozambique 219 700 114 600 10 900 36 700 13 300 700 2 178 300 Namibia 18 400 25 500 7 600 21 900 1 000 600 4 900 1 900 79 500 21 000 Swaziland 8 100 16 700 2 100 100 8 400 1 500 1 682 900 143 400 Zambia 67 900 34 500 6 200 100 1 700 1 200 126 500 Zimbabwe 93 000 488 400 81 200 8 700 5 000 6 700 5 200 735 600 500 AFRICA AIR 186 500 81 500 44 600 13 700 14 000 9 800 100 1 900 464 200 20 500 Angola 31 900 13 300 6 400 1 500 600 5 900 300 91 400 9 900 Democratic Republic of Congo 10 300 3 200 3 500 100 700 32 700 Ethiopia 1 900 900 1 100 100 600 1 200 100 9 200 Ghana 10 200 4 000 1 700 1 400 600 29 400 Kenya 21 500 4 500 2 200 300 1 700 200 6 500 Nigeria 24 400 19 700 4 100 3 100 1 100 600 94 900 Tanzania 14 100 5 400 4 000 300 300 300 8 800 Turkey 7 100 2 300 1 200 600 700 200 6 100 200 Uganda 9 100 7 900 4 100 3 800 800 100 13 000 4 100 UAE 700 400 100 1 400 100 Other Africa and Middle East 55 400 19 900 16 100 2 700 7 100 2 400 300 170 900 6 200 AMERICAS 245 500 130 300 97 400 93 400 53 500 39 500 14 200 1 500 247 700 61 300 Argentina 5 700 1 000 700 100 600 100 2 800 Brazil 21 700 5 600 5 300 4 000 3 500 3 000 300 1 200 17 400 200 Canada 33 900 25 400 17 400 25 800 10 700 11 900 500 300 60 600 2 600 Chile 2 400 500 500 200 1 300 700 USA 174 800 93 200 70 900 63 000 36 600 24 200 13 400 164 600 54 400 Other Americas 7 000 4 700 2 600 300 2 000 400 900 3 500 ASIA & AUSTRALASIA 217 700 89 900 39 400 41 000 24 900 17 800 2 600 15 300 100 445 400 39 100 Australia 42 100 16 400 10 100 13 400 8 000 8 600 400 500 189 600 3 500 China including Hong Kong 60 400 25 600 9 700 8 300 9 200 3 600 600 77 500 5 500 India 63 200 31 900 11 100 16 200 2 400 400 400 3 100 83 900 7 300 Japan 10 600 3 700 2 200 400 1 800 1 200 2 100 2 000 Malaysia 9 600 2 800 1 500 700 200 1 000 7 200 New Zealand 3 000 900 400 200 500 4 200 Singapore 4 900 1 900 2 100 800 1 800 1 700 300 42 400 500 South Korea 4 800 1 800 700 400 100 100 500 3 700 Other Asia and Australasia 19 000 4 800 1 700 1 500 700 1 600 11 100 100 34 700 20 200 EUROPE 871 900 836 600 439 100 496 100 288 000 269 700 63 800 18 300 2 300 1 573 100 562 100 Austria 23 700 18 500 6 800 700 4 100 2 400 900 41 100 11 100 Belgium 29 200 22 200 4 900 4 200 6 500 5 000 1 400 38 000 21 100 Denmark 16 300 37 500 9 700 31 500 17 100 13 200 1 000 14 100 19 400 Finland 6 100 4 800 2 200 2 700 3 200 3 000 2 500 600 7 300 1 800 France 84 400 57 300 28 700 16 800 19 300 20 300 8 600 300 84 100 59 600 Germany 223 900 233 200 150 300 146 400 95 700 79 600 16 300 2 600 210 500 157 100 Ireland 6 600 8 100 1 600 20 500 1 800 12 600 900 53 500 9 700 Italy 40 600 19 300 10 300 9 400 8 400 4 600 19 000 22 000 Netherlands 45 900 89 900 30 500 59 200 30 000 27 000 9 500 100 125 400 46 300 Norway 11 500 19 100 7 800 1 800 10 400 7 600 12 400 20 800 Portugal 18 500 4 900 6 000 5 700 4 300 2 600 600 51 000 6 300 Russian Fed 5 000 2 700 500 1 800 500 5 200 2 100 700 Spain 17 500 9 700 5 700 5 300 3 200 3 400 19 700 10 900 Sweden 24 400 16 500 17 800 29 100 27 000 6 700 4 200 39 800 11 500 Switzerland 33 700 32 800 26 100 9 000 11 100 17 100 1 100 500 49 800 15 600 UK 257 400 232 000 110 900 133 000 39 100 54 600 12 800 800 900 746 700 128 200 Other Europe 27 200 28 000 19 400 19 200 6 100 10 000 4 000 9 600 58 600 20 000 ALL FOREIGN TOURISTS 2 018 300 1 877 500 737 500 720 300 413 700 374 500 86 900 33 700 17 700 11 243 400 892 900 Notes: Blank cells indicate that the sample is not big enough for a valid statistical interpretation Other Q1 2017 Quarterly Tourism Report 34
Appendix 7: Provincial distribution (Share of arrivals) PROVINCIAL DISTRIBUTION - SHARE OF ARRIVALS* 2017 Gauteng Western Cape Eastern Cape Kwazulu Natal Mpumalanga Limpopo North West Northern Cape Free State AFRICA LAND 666 043 51 942 7 001 98 833 245 735 397 764 148 564 13 634 332 702 Botswana 59 821 1 886 806 6 259 734 19 059 86 946 431 1 005 Lesotho 116 909 5 895 1 574 5 378 2 350 787 19 247 3 602 324 803 Malawi 35 566 2 588 125 1 780 753 1 139 1 108 Mozambique 231 340 3 700 1 195 1 701 162 704 7 966 15 785 47 3 397 Namibia 10 181 24 684 543 391 252 103 2 224 8 877 787 Swaziland 50 904 996 475 66 019 68 527 2 996 7 993 1 449 Zambia 38 558 940 212 2 730 250 729 397 54 Zimbabwe 122 762 11 258 2 071 14 574 10 165 364 985 14 864 680 1 203 AFRICA AIR 70 231 26 461 4 174 6 024 1 728 1 293 2 521 170 734 Angola 10 039 4 217 451 385 342 64 424 Democratic Republic of Congo 5 994 1 099 426 118 308 424 63 63 Ethiopia 1 703 447 109 86 34 Ghana 3 290 842 266 215 98 49 49 Kenya 6 352 1 022 360 655 321 107 Nigeria 10 529 2 835 504 656 246 197 307 141 Tanzania 7 134 1 528 152 779 73 73 303 79 Turkey 3 147 777 132 491 77 214 132 Uganda 1 582 1 951 480 68 68 UAE 865 2 079 366 172 Other Africa and Middle East 19 312 10 054 1 475 2 340 608 492 492 26 229 AMERICAS 65 793 76 792 17 374 17 613 29 318 10 241 7 189 1 760 2 367 Argentina 3 447 3 775 1 069 818 1 107 402 458 Brazil 11 663 11 714 2 531 1 657 3 820 1 655 2 310 165 Canada 8 705 12 548 3 468 3 365 5 185 868 912 248 248 Chile 1 444 1 478 530 384 601 52 181 105 USA 38 579 44 885 9 343 11 170 17 959 6 955 2 948 1 145 2 074 Other Americas 1 851 2 470 398 135 607 304 407 119 50 ASIA & AUSTRALASIA 69 689 42 057 5 668 9 382 7 435 3 145 5 173 1 093 1 397 Australia 11 296 9 735 2 696 3 911 2 980 1 724 791 495 127 China including Hong Kong 25 484 11 517 537 238 618 68 941 77 India 13 300 6 662 934 2 823 1 260 183 1 889 243 257 Japan 4 472 2 733 379 380 380 219 431 119 197 Malaysia 1 189 509 40 123 82 106 33 57 New Zealand 1 424 1 783 145 265 145 121 265 Singapore 720 720 225 182 225 123 44 34 22 South Korea 3 111 3 863 553 996 819 240 553 277 Other Asia and Australasia 6 981 6 374 209 839 1 291 96 905 20 516 EUROPE 176 188 308 957 77 513 67 250 84 040 29 443 12 321 7 531 7 080 Austria 4 373 5 686 1 222 831 1 532 726 585 90 Belgium 5 360 7 482 1 377 1 763 2 179 854 73 242 Denmark 4 123 5 668 1 995 991 1 488 1 320 386 263 311 Finland 1 374 1 958 366 177 307 158 109 69 France 25 994 34 131 4 847 9 348 16 837 3 760 1 241 466 462 Germany 38 171 73 190 25 190 17 027 22 366 6 969 3 538 2 441 2 063 Ireland 3 208 5 582 1 677 522 450 94 175 Italy 3 929 7 794 945 692 1 643 1 486 186 121 418 Netherlands 12 413 26 750 8 291 7 678 9 267 2 961 1 330 919 943 Norway 2 151 4 305 784 536 1 162 298 90 161 181 Portugal 5 496 3 720 506 1 268 1 773 85 170 85 84 Russian Fed 1 416 915 316 167 32 137 74 Spain 3 330 3 662 952 400 570 520 130 419 127 Sweden 6 083 12 564 2 777 1 743 3 955 1 656 291 232 145 Switzerland 4 920 13 398 5 008 3 069 3 545 597 209 101 209 UK 46 136 87 607 18 263 18 620 15 516 6 671 3 774 1 095 1 339 Other Europe 9 506 13 877 2 010 2 687 2 263 1 264 515 565 426 ALL FOREIGN TOURISTS 1 043 754 472 156 103 625 194 959 368 070 453 713 179 404 23 876 356 167 Notes: Blank cells indicate that no arrivals for that province from that country Q1 2017 Quarterly Tourism Report 35
PROVINCIAL DISTRIBUTION - SHARE OF ARRIVALS* 2016 Gauteng Western Cape Eastern Cape Kwazulu Natal Mpumalanga Limpopo North West Northern Cape Free State AFRICA LAND 792 219 51 009 8 809 121 186 327 408 356 336 224 045 19 569 288 995 Botswana 64 860 828 177 6 590 3 048 26 838 111 024 1 924 811 Lesotho 139 531 9 844 5 243 16 687 7 643 1 751 42 381 7 468 281 668 Malawi 29 236 1 260 3 474 2 696 2 863 4 048 Mozambique 248 892 2 534 652 5 338 179 981 6 983 22 229 46 4 308 Namibia 14 724 26 220 806 1 890 809 508 5 525 5 683 1 133 Swaziland 50 149 838 71 749 102 962 2 117 2 740 702 Zambia 35 979 1 529 47 5 161 2 175 3 122 6 227 145 Zimbabwe 208 848 7 960 1 884 10 298 28 095 312 154 29 872 4 448 227 AFRICA AIR 68 646 24 024 3 129 5 303 2 534 732 2 823 345 1 134 Angola 9 783 3 026 112 559 69 162 50 69 Democratic Republic of Congo 6 215 1 139 266 75 250 Ethiopia 1 387 203 41 109 41 68 Ghana 3 096 511 46 159 105 312 54 Kenya 4 935 1 144 218 268 170 52 52 Nigeria 13 785 1 679 661 1 021 240 121 180 121 Tanzania 7 498 1 356 375 380 127 253 486 117 117 Turkey 4 047 512 295 278 86 278 122 Uganda 1 378 1 714 168 113 138 58 113 UAE 349 1 875 299 Other Africa and Middle East 16 676 10 054 1 065 1 936 1 289 189 1 011 176 556 AMERICAS 52 299 67 946 13 769 14 025 22 654 8 365 3 758 1 249 1 774 Argentina 1 915 1 972 840 558 862 108 225 Brazil 3 317 4 728 821 503 1 394 514 572 208 81 Canada 7 902 11 470 3 295 2 550 3 846 926 493 145 202 Chile 515 490 148 51 157 60 38 22 USA 36 781 46 531 8 390 10 124 15 751 6 257 2 054 861 1 126 Other Americas 1 922 3 226 103 32 544 684 584 612 ASIA & AUSTRALASIA 68 330 46 397 5 771 10 616 6 466 2 627 5 299 514 2 152 Australia 12 231 11 226 2 730 3 226 3 318 1 377 1 429 199 740 China including Hong Kong 25 240 15 838 199 227 199 663 313 India 11 449 5 970 848 4 282 963 368 1 305 65 241 Japan 4 072 2 301 232 575 253 175 355 53 122 Malaysia 1 213 644 44 114 28 176 New Zealand 1 830 2 760 184 476 600 270 146 Singapore 835 650 253 210 292 115 78 24 130 South Korea 2 095 3 578 577 342 164 Other Asia and Australasia 7 102 4 345 838 1 222 349 273 854 154 233 EUROPE 177 095 289 900 71 309 56 610 63 578 21 671 13 064 5 143 8 435 Austria 3 282 5 386 1 969 991 1 795 186 290 186 Belgium 5 789 6 392 2 147 1 911 1 466 661 305 79 168 Denmark 4 185 5 496 2 150 1 166 1 470 1 589 115 234 Finland 1 225 1 921 523 257 257 92 92 81 92 France 19 910 24 216 3 234 5 515 7 893 1 762 949 462 173 Germany 40 435 68 270 22 972 15 561 19 294 5 244 2 793 1 127 3 028 Ireland 3 348 5 102 1 462 430 666 62 485 180 540 Italy 4 899 6 871 1 252 895 986 968 202 258 103 Netherlands 12 824 22 196 6 817 4 842 7 660 2 339 1 260 485 615 Norway 2 570 5 075 926 1 001 958 681 323 163 Portugal 5 922 4 989 941 1 461 995 422 316 107 209 Russian Fed 1 177 1 170 132 47 45 47 Spain 2 552 4 204 804 366 943 374 60 195 55 Sweden 5 753 10 032 3 073 2 188 2 738 537 528 79 427 Switzerland 4 591 12 557 4 470 2 814 2 790 836 419 142 142 UK 50 306 94 422 15 966 15 589 11 622 4 827 4 102 1 220 2 243 Other Europe 9 972 9 868 1 929 1 443 2 271 1 182 907 623 207 ALL FOREIGN TOURISTS 1 155 659 445 266 95 211 204 577 425 515 398 798 254 423 26 868 311 030 Notes: Blank cells indicate that no arrivals for that province from that country Q1 2017 Quarterly Tourism Report 36
PROVINCIAL DISTRIBUTION - SHARE OF ARRIVALS* 2015 Gauteng Western Cape Eastern Cape Kwazulu Natal Mpumalanga Limpopo North West Northern Cape Free State AFRICA LAND 633 512 41 610 3 382 92 783 180 042 372 263 90 615 22 459 210 613 Botswana 42 005 2 913 34 2 529 47 1 370 65 598 34 1 388 Lesotho 109 512 3 794 16 17 296 3 740 16 17 943 1 667 208 310 Malawi 33 360 1 188 302 1 297 643 1 896 38 Mozambique 244 454 6 719 699 2 897 74 509 751 133 223 Namibia 3 466 22 493 58 325 51 51 123 20 758 51 Swaziland 40 203 93 1 039 62 627 89 376 567 2 140 473 Zambia 37 664 1 300 115 1 506 860 377 661 Zimbabwe 122 848 3 111 1 119 4 305 10 816 367 236 3 979 168 AFRICA AIR 57 386 19 493 3 502 9 382 2 892 1 498 2 098 723 1 198 Angola 9 830 4 595 822 115 323 74 Democratic Republic of Congo 5 070 1 012 762 242 236 242 45 98 Ethiopia 945 149 66 230 176 72 35 18 34 Ghana 3 255 347 224 553 217 68 66 190 Kenya 4 793 851 441 527 140 86 134 Nigeria 11 102 1 679 714 1 168 293 59 213 136 Tanzania 6 164 1 119 229 1 005 56 63 229 180 59 Turkey 2 065 487 102 266 340 171 71 50 46 Uganda 895 1 705 489 401 69 38 76 UAE 603 1 726 181 301 61 37 42 32 Other Africa and Middle East 12 288 6 156 979 3 318 1 127 708 701 432 423 AMERICAS 35 309 49 101 14 826 12 524 15 809 5 340 4 319 1 293 1 215 Argentina 699 654 93 244 324 71 217 Brazil 3 719 3 615 1 024 772 1 052 327 657 94 Canada 4 271 9 105 2 899 2 646 2 546 1 026 519 224 142 Chile 181 396 38 100 67 14 7 19 USA 25 398 33 730 10 284 8 477 11 253 3 727 2 834 900 1 019 Other Americas 1 018 1 618 500 236 573 174 73 89 29 ASIA & AUSTRALASIA 30 289 34 875 5 769 12 177 6 967 2 988 4 725 1 416 1 837 Australia 7 955 11 597 2 452 2 683 1 842 1 330 1 024 321 783 China including Hong Kong 7 522 8 701 599 1 711 1 864 491 1 566 566 146 India 6 472 4 663 991 4 842 1 002 299 615 112 228 Japan 1 467 2 017 179 371 421 134 268 32 Malaysia 553 308 103 127 116 23 172 64 50 New Zealand 1 281 1 111 404 610 415 158 391 76 63 Singapore 419 519 162 237 192 87 107 42 South Korea 742 1 985 136 341 224 89 175 Other Asia and Australasia 3 330 4 075 543 1 242 637 273 169 190 439 EUROPE 97 338 249 261 66 587 55 203 57 878 18 446 14 595 9 113 7 387 Austria 2 169 4 194 1 072 932 1 117 186 536 187 163 Belgium 1 973 6 272 1 819 1 417 2 549 765 326 214 149 Denmark 1 757 6 239 1 367 1 347 1 606 534 306 89 209 Finland 759 1 197 545 687 320 229 261 31 98 France 12 195 22 089 4 344 5 393 7 259 2 303 1 017 503 268 Germany 21 267 58 699 19 391 14 061 17 376 3 681 2 770 1 515 696 Ireland 2 379 3 511 2 298 485 243 243 405 1 214 Italy 3 786 6 259 2 260 1 512 1 517 581 809 56 56 Netherlands 4 265 22 185 5 954 4 361 5 101 1 715 1 074 1 050 1 133 Norway 1 318 3 675 1 181 877 1 329 235 218 86 258 Portugal 3 613 5 115 776 1 866 1 386 429 396 379 404 Russian Fed 721 404 216 262 237 121 50 111 37 Spain 1 472 3 098 793 736 638 194 214 369 116 Sweden 4 651 4 214 2 221 2 372 3 233 2 094 1 045 374 450 Switzerland 3 103 8 696 4 094 2 448 2 103 912 537 764 176 UK 26 492 84 161 15 004 13 506 9 995 3 761 4 077 2 487 1 558 Other Europe 6 257 7 781 2 993 3 379 2 053 791 712 576 503 ALL FOREIGN TOURISTS 857 062 371 324 87 938 178 640 263 231 409 775 117 276 34 821 227 783 Notes: Blank cells indicate that no arrivals for that province from that country Q1 2017 Quarterly Tourism Report 37
Appendix 8: Quarterly Spend Tables ESTIMATED TFDS (including Capital Expenditure) in SA Q1 2015 2016 2017 TFDS (including Capital) R 17 092 844 744 R 24 120 430 326 R 20 334 138 266 Change 41.11% -15.70% ESTIMATED TFDS (excluding Capital Expenditure) in SA Q1 2015 2016 2017 TFDS (excluding Capital) R 16 262 851 743 R 22 465 751 487 R 19 043 748 109 Change 38.14% -15.23% ESTIMATED TFDS (excluding Capital Expenditure) by CATEGORY IN BILLIONS Q1 2015 2016 2017 % Change Accommodation R 1.9 R 2.5 R 2.5-2.7% Transport R 1.5 R 1.8 R 1.6-10.5% Food and Drink R 2.0 R 3.7 R 3.3-10.4% Leisure R 1.9 R 2.3 R 2.0-16.2% Medical R 0.1 R 0.2 R 0.4 48.0% Shopping R 6.1 R 6.4 R 5.3-17.2% Resell R 2.2 R 3.4 R 2.3-32.5% Other R 0.4 R 1.6 R 1.6 0.5% TFDS (excluding Capital Expenditure) IN BILLIONS by REGION Q1 2015 2016 2017 % Change Africa Land R 8.0 R 9.5 R 7.0 3.3% Africa Air R 1.1 R 1.8 R 1.4 82.8% Americas R 1.0 R 2.0 R 2.1 55.8% Asia & Australasia R 0.9 R 1.4 R 1.2 54.3% Europe R 5.3 R 7.7 R 7.3 32.1% AVERAGE TFDS (excluding Capital Expenditure) by REGION Q1 2015 2016 2017 % Change Africa Land R 4 900 R 5 200 R 4 100-21.2% Africa Air R 12 700 R 22 400 R 16 600-25.9% Americas R 12 600 R 21 700 R 18 700-13.8% Asia & Australasia R 12 200 R 15 300 R 13 500-11.8% Europe R 14 300 R 19 000 R 17 100-10.0% ESTIMATED TFDS (excluding Capital Expenditure) by CATEGORY IN BILLIONS: AFRICA LAND Q1 2015 2016 2017 % Change Accommodation R 0.5 R 0.5 R 0.3-31.8% Transport R 0.8 R 0.6 R 0.5-14.8% Food and Drink R 0.6 R 0.7 R 0.6-21.2% Leisure R 0.2 R 0.4 R 0.2-34.6% Medical R 0.1 R 0.1 R 0.1-45.6% Shopping R 3.5 R 2.5 R 2.4-4.2% Resell R 2.2 R 3.4 R 2.2-33.4% Other R 0.2 R 1.1 R 0.6-42.4% ESTIMATED TFDS (excluding Capital Expenditure) by CATEGORY IN BILLIONS: AIR MARKETS Q1 2015 2016 2017 % Change Accommodation R 1.4 R 2.1 R 2.2 3.7% Transport R 0.6 R 1.2 R 1.1-8.5% Food and Drink R 1.4 R 3.0 R 2.7-7.7% Leisure R 1.8 R 2.0 R 1.7-12.7% Medical R 0.1 R 0.1 R 0.3 162.6% Shopping R 2.6 R 3.9 R 2.9-25.5% Resell R 0.0 R 0.1 R 0.1 17.8% Other R 0.2 R 0.5 R 0.9 102.1% Q1 2017 Quarterly Tourism Report 38
ESTIMATED TFDS (excluding Capital Expenditure) IN BILLIONS by PROVINCES Q1 2015 2016 2017 % Change Gauteng R 6.2 R 9.8 R 7.4-24.3% Western Cape R 4.1 R 5.6 R 5.7 1.2% Eastern Cape R 0.7 R 1.0 R 0.7-24.3% Kwa Zulu Natal R 1.0 R 1.3 R 1.1-11.4% Mpumalanga R 1.4 R 1.6 R 1.1-29.9% Limpopo R 2.1 R 2.1 R 2.1 1.3% North West R 0.3 R 0.5 R 0.4-32.6% Northern Cape R 0.2 R 0.2 R 0.1-28.0% Free State R 0.4 R 0.3 R 0.3-15.2% MAJOR CURRENCY AVERAGE EXCHANGE RATE Q1 2015 2016 2017 % Change British Pound R 17.78 R 22.64 R 16.36-27.7% Euro R 13.24 R 17.44 R 14.07-19.3% US Dollar R 11.74 R 15.80 R 13.21-16.4% Australia Dollar R 9.23 R 11.40 R 10.00-12.2% Canada Dollar R 9.47 R 11.51 R 9.98-13.3% Brazil Real R 4.11 R 4.05 R 4.20 3.7% Chinese Yaun R 1.91 R 2.42 R 1.92-20.6% Botswana Pula R 1.19 R 1.38 R 1.25-9.3% India Rupee R 0.19 R 0.23 R 0.20-15.8% Mozambique Metical R 0.35 R 0.33 R 0.19-43.8% Kenya Shilling R 0.13 R 0.15 R 0.13-17.6% Japan Yen R 0.10 R 0.14 R 0.12-15.2% Angola Kwanza R 0.11 R 0.10 R 0.07-27.8% Nigeria Naira R 0.06 R 0.08 R 0.04-46.9% DRC Franc R 0.01 R 0.02 R 0.01-39.2% Q1 2017 Quarterly Tourism Report 39
Appendix 11: Activities undertaken in South Africa Shopping Nightlife Eating out Entertainment Social Visiting natural attractions ACTIVITIES UNDERTAKEN WHILE IN SOUTH AFRICA 2017 Cultural, historical and heritage Beach Wildlife Business Church Adventure Theme parks Trading AFRICA LAND 65.0% 32.8% 24.1% 4.6% 43.7% 3.0% 5.4% 3.2% 0.5% 3.9% 7.7% 0.4% 1.2% 4.7% 2.6% 3.2% Botswana 41.7% 60.2% 50.3% 2.4% 30.3% 1.4% 1.4% 3.8% 0.4% 7.3% 15.0% 1.0% 0.8% 12.2% 3.8% 3.5% Lesotho 35.4% 21.3% 12.0% 2.8% 46.6% 2.4% 0.2% 1.1% 0.3% 1.6% 12.0% 0.2% 0.5% 1.2% 3.1% 5.3% Malawi 77.9% 37.4% 32.6% 4.7% 26.3% 1.1% 1.9% 2.2% 0.3% 12.2% 10.8% 0.2% 1.1% 15.3% 4.9% 0.5% Mozambique 75.2% 24.1% 11.6% 8.4% 87.5% 7.6% 24.2% 1.0% 0.6% 3.3% 5.0% 0.2% 3.6% 4.4% 1.6% 2.3% Namibia 43.9% 39.0% 31.4% 2.4% 50.0% 16.2% 1.8% 18.6% 2.5% 15.9% 4.6% 2.8% 0.9% 0.2% 8.6% 3.1% Swaziland 68.2% 35.7% 29.8% 2.5% 43.6% 0.7% 0.6% 8.0% 0.2% 2.4% 1.9% 0.7% 0.8% 3.0% 1.0% Zambia 82.1% 48.9% 40.9% 5.5% 25.4% 2.2% 2.2% 2.7% 1.5% 15.4% 6.3% 0.2% 2.3% 24.6% 4.4% 4.0% Zimbabwe 89.6% 39.1% 32.0% 5.1% 18.4% 0.7% 1.6% 3.2% 0.4% 3.6% 6.1% 0.5% 0.7% 5.8% 1.4% 3.0% AFRICA AIR 84.6% 84.1% 67.4% 9.0% 42.0% 21.8% 15.4% 16.0% 9.5% 38.2% 7.9% 4.6% 6.6% 0.7% 9.5% 6.0% Angola 85.7% 100.0% 86.3% 14.9% 48.4% 22.3% 11.8% 19.5% 12.5% 15.5% 6.4% 4.1% 7.9% 1.8% 17.9% Democratic Republic of Congo 84.9% 88.8% 78.3% 4.8% 77.1% 15.3% 9.6% 10.6% 1.0% 20.9% 34.4% 1.0% 2.0% 1.9% 9.4% 14.3% Ethiopia 85.2% 74.6% 57.4% 9.8% 42.2% 14.3% 24.2% 12.0% 9.9% 36.5% 4.5% 5.0% 9.6% 19.5% 2.8% Ghana 77.8% 70.8% 62.2% 4.9% 39.1% 8.9% 6.2% 12.6% 3.8% 42.0% 11.0% 7.6% 2.6% 17.5% 1.3% Kenya 85.8% 62.2% 50.7% 6.1% 31.8% 17.1% 12.5% 8.5% 1.0% 56.8% 5.3% 4.2% 2.4% 28.4% 0.7% Nigeria 85.8% 65.4% 54.1% 5.9% 44.2% 18.4% 13.7% 10.9% 6.4% 39.0% 9.0% 2.7% 7.6% 0.8% 7.6% 3.1% Tanzania 90.0% 63.9% 49.1% 8.3% 44.9% 16.7% 18.3% 10.9% 1.6% 36.1% 4.2% 1.7% 6.7% 1.7% 12.5% 6.7% Turkey 82.8% 67.7% 51.0% 11.6% 35.1% 14.9% 11.4% 13.1% 3.4% 55.3% 13.3% 9.4% 12.9% 1.8% Uganda 77.1% 100.0% 87.7% 8.6% 33.3% 41.0% 30.4% 26.7% 26.8% 50.4% 8.6% 12.3% 3.8% 6.7% UAE 82.0% 100.0% 100.0% 11.8% 30.6% 57.6% 19.4% 57.0% 51.4% 25.6% 18.8% 6.2% Other Africa and Middle East 84.3% 85.5% 69.7% 9.5% 36.4% 26.1% 18.0% 19.4% 13.1% 43.6% 5.3% 6.3% 6.6% 1.0% 7.6% 2.6% AMERICAS 73.7% 100.0% 83.8% 14.2% 38.7% 57.4% 48.9% 45.3% 57.9% 20.1% 4.6% 25.3% 19.0% 1.3% 8.0% 1.9% Argentina 74.3% 100.0% 75.9% 11.8% 33.6% 64.1% 43.4% 48.5% 58.1% 31.7% 1.5% 30.4% 10.5% 2.0% 9.8% Brazil 83.5% 100.0% 85.5% 17.1% 37.1% 69.1% 67.2% 50.4% 66.7% 11.6% 2.0% 32.3% 26.6% 0.9% 12.5% 2.0% Canada 77.5% 100.0% 87.2% 15.4% 42.4% 65.3% 47.7% 49.6% 60.1% 19.3% 4.6% 26.6% 21.5% 0.9% 4.7% 1.9% Chile 83.1% 100.0% 77.7% 19.7% 30.9% 59.2% 54.1% 56.2% 53.2% 23.8% 1.5% 25.3% 25.6% 5.6% USA 70.8% 100.0% 83.7% 13.2% 39.0% 52.2% 45.5% 42.1% 55.3% 21.3% 5.6% 22.8% 17.1% 1.5% 7.9% 1.9% Other Americas 61.0% 100.0% 77.0% 17.2% 35.6% 62.5% 42.4% 60.3% 63.6% 16.2% 0.3% 32.1% 20.9% 0.3% 5.6% ASIA & AUSTRALASIA 83.9% 100.0% 83.9% 12.1% 30.4% 37.6% 21.3% 22.5% 22.8% 32.5% 2.6% 9.0% 17.3% 0.4% 2.7% 1.0% Australia 73.8% 100.0% 82.2% 23.0% 57.6% 39.6% 33.9% 34.6% 36.9% 15.4% 3.8% 15.5% 8.5% 1.7% 3.1% 1.0% China including Hong Kong 89.2% 100.0% 96.4% 5.3% 7.4% 38.8% 8.7% 8.1% 8.7% 28.7% 1.3% 3.2% 27.3% 0.6% 0.3% India 83.2% 86.3% 68.0% 10.0% 31.7% 32.9% 24.0% 24.9% 23.9% 57.0% 5.7% 11.7% 19.1% 4.4% 1.3% Japan 84.5% 94.5% 84.0% 4.5% 17.0% 38.5% 25.4% 24.2% 25.3% 49.4% 0.9% 9.1% 11.4% 4.6% 0.9% Malaysia 96.7% 100.0% 92.3% 12.1% 18.4% 28.8% 11.6% 21.8% 11.0% 20.4% 1.4% 7.3% 13.4% 1.0% 3.4% New Zealand 86.7% 100.0% 71.9% 24.2% 53.9% 45.3% 37.5% 39.8% 46.9% 17.2% 12.5% 19.5% 12.5% Singapore 86.3% 100.0% 88.4% 24.1% 53.5% 48.1% 29.9% 39.7% 36.8% 20.9% 1.4% 17.7% 12.8% 2.8% 0.8% South Korea 86.0% 89.5% 73.5% 7.5% 29.0% 37.5% 28.5% 31.6% 42.1% 35.5% 5.0% 12.0% 7.5% Other Asia and Australasia 83.5% 93.1% 76.3% 9.2% 36.7% 38.1% 20.2% 21.4% 23.5% 45.5% 3.0% 14.0% 0.2% 4.2% 2.1% EUROPE 72.7% 100.0% 86.0% 13.7% 37.0% 55.7% 40.6% 46.8% 52.6% 24.7% 1.9% 23.2% 14.0% 1.3% 4.5% 1.9% Austria 70.8% 100.0% 80.1% 9.7% 28.6% 55.2% 37.7% 43.6% 50.9% 34.1% 2.1% 25.4% 10.3% 4.5% 1.1% Belgium 68.6% 100.0% 77.2% 13.5% 27.2% 48.2% 36.9% 33.4% 46.7% 36.8% 1.6% 19.8% 8.1% 4.1% 6.0% 1.7% Denmark 68.8% 100.0% 82.6% 12.3% 26.2% 47.9% 45.3% 42.4% 62.2% 27.0% 4.1% 16.9% 14.0% 2.4% 2.3% 3.8% Finland 73.5% 100.0% 76.9% 21.1% 22.5% 50.1% 41.0% 36.5% 49.6% 33.9% 7.1% 17.9% 18.5% 6.3% 4.5% France 72.8% 100.0% 84.9% 12.3% 28.1% 60.1% 46.7% 41.4% 60.3% 26.5% 1.4% 21.8% 14.0% 0.4% 4.3% 1.2% Germany 72.5% 100.0% 87.3% 13.5% 35.3% 60.0% 45.3% 51.0% 62.8% 22.7% 1.5% 27.0% 17.1% 1.5% 4.3% 1.8% Ireland 84.9% 100.0% 96.1% 16.9% 41.3% 52.9% 26.5% 50.7% 46.6% 22.7% 3.0% 24.4% 3.8% 2.0% 3.0% Italy 42.3% 100.0% 75.5% 22.7% 40.7% 40.0% 33.9% 41.9% 40.6% 22.8% 0.8% 16.5% 9.4% 0.5% 4.5% 1.3% Netherlands 78.6% 100.0% 86.3% 11.3% 34.6% 63.3% 46.7% 53.1% 60.8% 20.6% 2.5% 31.3% 16.6% 0.6% 7.2% 2.9% Norway 73.2% 100.0% 90.0% 10.1% 30.6% 58.5% 43.2% 43.2% 52.3% 29.7% 25.3% 16.6% 3.3% Portugal 65.3% 100.0% 77.6% 8.2% 29.8% 28.1% 28.9% 23.2% 35.6% 41.3% 12.4% 11.5% 0.8% 1.6% Russian Fed 73.3% 100.0% 84.4% 10.9% 14.8% 22.8% 12.8% 26.1% 9.7% 63.1% 1.2% 7.8% 6.3% 4.0% 4.4% 1.1% Spain 55.2% 90.9% 68.6% 7.5% 23.8% 39.2% 24.9% 29.2% 35.1% 38.3% 1.7% 12.1% 12.3% 3.8% 4.6% 1.7% Sweden 73.7% 100.0% 85.0% 13.4% 37.4% 63.7% 51.5% 47.0% 57.6% 25.4% 0.8% 29.1% 16.9% 7.6% 1.2% Switzerland 76.1% 100.0% 91.5% 20.0% 38.2% 66.9% 46.8% 58.9% 57.0% 21.9% 3.6% 32.1% 23.4% 0.6% 8.5% 2.6% UK 74.7% 100.0% 87.8% 14.6% 45.9% 53.0% 35.5% 48.1% 45.0% 20.1% 2.3% 19.6% 11.6% 1.5% 3.4% 2.1% Other Europe 72.1% 100.0% 85.6% 9.3% 27.2% 51.1% 35.5% 38.0% 39.0% 50.8% 0.5% 21.6% 12.3% 0.9% 5.2% 3.6% ALL FOREIGN TOURISTS 68.1% 55.5% 41.4% 7.0% 41.8% 16.6% 14.5% 13.9% 13.4% 10.6% 6.4% 6.0% 5.1% 3.7% 3.4% 3.0% Notes: Blank cells indicate that the sample is not big enough for a valid statistical interpretation. Eating out, Entertainment and Church added in 2016 questionnaire to provide more detail. Education training study Medical Q1 2017 Quarterly Tourism Report 40
Shopping Nightlife Eating out Entertainment Social Visiting natural attractions ACTIVITIES UNDERTAKEN WHILE IN SOUTH AFRICA 2016 Cultural, historical and heritage Beach Wildlife Business Church Adventure Theme parks Trading AFRICA LAND 56.4% 42.9% 27.1% 7.5% 44.5% 3.3% 2.3% 3.3% 0.9% 5.1% 12.5% 0.6% 1.0% 7.3% 3.7% 2.5% Botswana 42.5% 72.1% 48.8% 9.2% 34.2% 1.1% 2.3% 1.9% 1.4% 8.2% 12.7% 1.2% 0.3% 13.9% 3.3% 2.4% Lesotho 42.2% 41.6% 25.8% 7.7% 60.6% 2.1% 0.5% 1.4% 2.4% 19.8% 0.2% 0.3% 1.7% 6.9% 2.8% Malawi 65.2% 49.6% 39.7% 5.0% 17.8% 2.1% 5.4% 6.0% 0.2% 10.2% 9.4% 0.4% 1.1% 26.1% 1.2% 1.2% Mozambique 67.7% 51.7% 23.2% 14.7% 80.2% 7.2% 4.5% 1.3% 0.7% 1.3% 9.9% 0.4% 2.6% 6.8% 1.7% 1.4% Namibia 42.1% 51.6% 39.2% 4.6% 32.1% 14.4% 2.0% 30.4% 1.7% 11.1% 4.4% 0.9% 1.6% 4.1% 5.1% 4.0% Swaziland 32.9% 23.9% 12.9% 4.4% 40.5% 2.1% 2.9% 8.9% 3.2% 8.7% 9.1% 1.7% 0.8% 6.4% 4.9% 4.5% Zambia 66.0% 50.6% 39.7% 5.6% 20.7% 4.1% 2.8% 7.0% 0.8% 19.9% 9.0% 1.1% 1.2% 25.1% 3.5% 2.5% Zimbabwe 74.6% 35.1% 27.4% 3.9% 15.6% 1.8% 1.9% 1.5% 0.7% 5.8% 10.3% 0.4% 0.7% 8.7% 1.8% 2.1% AFRICA AIR 80.4% 86.8% 68.0% 10.6% 38.2% 19.8% 16.5% 13.2% 9.0% 33.7% 8.3% 3.7% 6.9% 0.8% 10.6% 5.1% Angola 87.7% 100.0% 86.7% 15.3% 43.2% 16.0% 12.7% 14.2% 2.5% 19.0% 1.6% 10.7% 0.9% 7.7% 11.2% Democratic Republic of Congo 84.8% 97.7% 74.3% 16.6% 70.0% 7.8% 10.0% 6.0% 18.5% 29.5% 1.1% 14.1% 22.8% Ethiopia 80.9% 54.7% 44.7% 3.8% 30.0% 20.0% 6.1% 10.0% 2.3% 43.8% 3.9% 6.2% 13.9% Ghana 79.7% 79.2% 60.4% 6.6% 33.6% 12.2% 14.6% 8.0% 12.0% 39.1% 9.6% 2.8% 8.0% 7.0% Kenya 76.8% 61.6% 50.8% 5.9% 25.9% 7.4% 9.1% 6.5% 5.8% 54.1% 3.3% 4.9% 6.6% 1.7% 18.2% 1.7% Nigeria 79.6% 75.9% 54.1% 12.9% 44.8% 9.6% 15.9% 8.1% 4.5% 33.4% 10.4% 1.5% 4.8% 8.9% 1.9% Tanzania 86.8% 78.9% 64.2% 6.8% 29.2% 9.5% 14.6% 6.7% 2.6% 39.7% 1.4% 5.5% 1.4% 24.3% 6.7% Turkey 78.9% 68.9% 56.6% 5.9% 35.4% 11.2% 17.2% 10.5% 6.7% 44.0% 11.4% 2.1% 6.1% 2.1% 25.9% 4.8% Uganda 70.6% 84.0% 76.4% 7.6% 15.1% 52.6% 31.5% 20.2% 30.5% 51.1% 15.3% 15.4% 3.7% UAE 86.2% 100.0% 100.0% 13.8% 37.6% 50.0% 11.9% 11.9% 52.0% Other Africa and Middle East 78.1% 87.9% 71.8% 9.6% 35.7% 29.7% 20.4% 19.3% 14.6% 32.7% 9.7% 6.5% 7.3% 1.1% 7.8% 2.2% AMERICAS 74.2% 100.0% 78.8% 12.9% 30.6% 60.8% 51.5% 42.6% 50.9% 23.1% 2.2% 21.2% 19.4% 1.4% 5.3% 1.3% Argentina 86.3% 100.0% 97.2% 5.6% 20.7% 76.7% 72.8% 52.6% 69.8% 20.2% 33.7% 14.4% Brazil 80.6% 100.0% 89.5% 17.4% 25.4% 64.7% 45.7% 48.5% 53.5% 31.7% 3.3% 19.0% 16.6% 2.0% 11.0% 0.6% Canada 75.2% 100.0% 80.4% 10.8% 24.9% 64.5% 51.0% 41.9% 57.5% 22.2% 2.2% 24.6% 23.7% 1.7% 1.2% 1.3% Chile 88.4% 100.0% 92.9% 17.1% 24.2% 65.7% 53.7% 58.7% 58.1% 39.3% 15.5% 25.7% 2.5% 6.9% 4.5% USA 72.5% 100.0% 76.1% 12.5% 32.4% 58.4% 50.7% 41.0% 48.0% 22.7% 2.2% 19.6% 18.9% 1.3% 5.5% 1.3% Other Americas 79.7% 100.0% 92.1% 41.4% 48.5% 78.1% 66.9% 66.4% 63.7% 12.9% 1.2% 42.8% 21.7% 21.0% 2.9% ASIA & AUSTRALASIA 78.2% 96.0% 76.5% 12.1% 34.9% 41.0% 19.5% 20.5% 22.8% 30.0% 2.5% 6.6% 23.2% 0.4% 2.1% 0.8% Australia 74.8% 100.0% 78.8% 23.6% 61.3% 50.2% 34.0% 37.9% 37.4% 10.3% 5.3% 12.2% 17.7% 0.5% 3.1% 1.6% China including Hong Kong 79.8% 81.8% 77.7% 3.2% 11.6% 44.3% 6.4% 3.3% 14.7% 22.0% 2.2% 37.2% 0.3% 0.6% 0.3% India 74.8% 89.4% 68.6% 14.2% 37.6% 25.1% 18.1% 23.0% 15.6% 66.9% 4.2% 5.5% 14.0% 0.6% 4.0% 0.6% Japan 81.9% 84.0% 79.3% 2.8% 11.8% 33.2% 21.3% 21.2% 18.4% 42.5% 1.1% 16.3% 0.9% Malaysia 86.7% 100.0% 83.8% 15.5% 41.2% 46.7% 18.2% 22.8% 27.6% 11.2% 3.0% 6.0% 26.7% New Zealand 95.9% 89.7% 77.8% 11.9% 39.2% 48.1% 33.6% 36.4% 22.7% 33.6% 6.4% 18.1% Singapore 75.2% 100.0% 85.8% 17.5% 60.2% 50.7% 31.5% 28.1% 48.1% 23.9% 4.4% 18.9% 17.4% 1.6% 1.1% South Korea 75.0% 100.0% 85.4% 16.8% 28.2% 60.0% 38.3% 36.5% 32.5% 46.4% 19.3% 11.4% 3.2% 4.6% Other Asia and Australasia 81.4% 90.2% 69.8% 9.6% 42.3% 29.0% 20.7% 22.0% 13.6% 38.2% 2.0% 5.1% 13.3% 0.6% 3.4% 1.1% EUROPE 74.3% 100.0% 79.2% 11.6% 33.0% 58.0% 39.3% 41.4% 43.2% 25.5% 1.5% 20.6% 16.0% 0.3% 3.2% 0.8% Austria 80.0% 97.9% 81.3% 7.8% 30.8% 71.5% 45.8% 48.4% 54.6% 24.3% 1.1% 32.9% 13.0% 4.4% Belgium 65.6% 86.3% 68.2% 8.6% 24.1% 52.6% 33.2% 36.7% 45.6% 34.3% 23.5% 12.3% 2.1% 4.2% Denmark 71.8% 97.4% 74.2% 11.4% 23.6% 54.8% 46.2% 41.4% 55.2% 25.6% 28.1% 13.7% 5.7% Finland 83.1% 100.0% 86.5% 14.1% 16.8% 61.4% 42.0% 33.0% 50.3% 40.8% 19.7% 18.9% 5.5% 2.9% France 76.8% 93.4% 78.3% 5.7% 16.5% 58.4% 43.1% 34.4% 49.4% 29.8% 0.4% 19.4% 18.7% 0.2% 2.8% 0.4% Germany 73.4% 100.0% 80.2% 12.2% 31.2% 64.9% 45.2% 44.6% 51.1% 22.7% 1.1% 24.6% 16.4% 0.3% 3.7% 0.5% Ireland 83.8% 100.0% 84.0% 8.8% 38.6% 54.2% 32.9% 38.1% 42.8% 25.0% 3.4% 24.1% 12.8% 6.7% 0.7% Italy 52.9% 77.3% 56.2% 9.8% 19.2% 38.7% 30.2% 30.4% 31.6% 33.8% 2.6% 16.1% 15.0% 4.1% Netherlands 79.8% 100.0% 82.9% 10.5% 30.8% 63.6% 45.3% 48.9% 54.3% 20.5% 0.7% 29.9% 20.5% 2.3% 1.2% Norway 89.5% 100.0% 87.7% 10.2% 30.5% 69.4% 47.2% 46.2% 52.0% 23.7% 2.5% 21.4% 21.0% 4.0% 1.5% Portugal 64.5% 94.1% 71.3% 11.4% 25.9% 36.5% 28.9% 37.0% 27.8% 40.6% 2.3% 12.5% 11.0% 0.9% 3.9% Russian Fed 62.3% 89.4% 80.4% 4.3% 22.9% 15.8% 24.7% 6.7% 77.6% 6.7% 2.3% 4.5% 2.1% Spain 66.5% 100.0% 74.0% 11.9% 27.6% 50.8% 41.9% 34.0% 46.9% 33.0% 0.8% 22.1% 19.0% 4.9% 1.6% Sweden 76.4% 100.0% 86.4% 10.3% 22.3% 57.6% 42.1% 43.6% 49.0% 33.7% 0.5% 19.0% 22.8% 0.8% 2.0% Switzerland 83.1% 100.0% 81.6% 8.1% 28.0% 71.9% 54.4% 51.4% 46.2% 19.2% 0.4% 23.9% 23.1% 1.0% 2.9% 1.0% UK 73.9% 100.0% 79.5% 14.7% 45.3% 54.4% 33.2% 41.1% 33.2% 21.2% 2.4% 15.9% 13.5% 0.2% 2.1% 1.3% Other Europe 73.3% 100.0% 81.1% 8.6% 18.5% 50.5% 32.6% 28.6% 40.8% 52.4% 0.7% 14.1% 15.5% 0.2% 6.5% 0.8% ALL FOREIGN TOURISTS 61.4% 58.1% 40.1% 8.6% 41.7% 15.7% 10.9% 11.5% 10.3% 10.7% 9.9% 4.7% 4.9% 5.5% 3.8% 2.2% Notes: Blank cells indicate that the sample is not big enough for a valid statistical interpretation. Eating out, Entertainment and Church added in 2016 questionnaire to provide more detail. Education training study Medical Q1 2017 Quarterly Tourism Report 41
Shopping Nightlife Eating out Entertainment Social ACTIVITIES UNDERTAKEN WHILE IN SOUTH AFRICA 2015 Visiting natural attractions Cultural, historical and heritage Beach Wildlife Business Church Adventure Theme parks Trading AFRICA LAND 88.0% 78.3% 61.6% 3.4% 4.3% 3.3% 0.6% 5.8% 0.5% 2.7% 4.4% 2.0% 2.5% Botswana 60.6% 56.7% 65.3% 1.2% 1.1% 1.7% 0.2% 11.5% 0.5% 0.4% 12.0% 2.6% 5.8% Lesotho 74.4% 51.6% 89.6% 1.9% 11.9% 1.3% 0.0% 3.1% 0.4% 1.7% 4.7% 0.7% 1.2% Malawi 96.6% 94.7% 53.3% 11.1% 6.4% 4.1% 0.8% 8.7% 0.4% 3.3% 18.7% 3.2% 0.8% Mozambique 96.5% 82.0% 68.7% 0.8% 1.4% 0.5% 0.8% 3.7% 0.7% 0.6% 1.5% 1.3% 3.2% Namibia 46.4% 38.4% 48.4% 11.1% 3.2% 16.0% 2.0% 16.6% 2.7% 6.4% 14.8% 6.9% 6.1% Swaziland 95.7% 95.1% 87.2% 1.4% 1.2% 15.6% 0.3% 2.0% 0.3% 4.3% 8.0% 8.0% 1.1% Zambia 90.4% 87.5% 36.3% 11.8% 8.7% 4.4% 2.2% 14.4% 0.5% 12.2% 15.5% 2.3% 0.8% Zimbabwe 97.7% 94.5% 30.5% 5.3% 2.1% 1.0% 0.7% 7.5% 0.3% 3.4% 0.2% 0.5% 2.6% AFRICA AIR 74.3% 67.6% 32.7% 22.4% 24.7% 16.9% 9.6% 37.0% 7.6% 17.0% 1.1% 8.9% 2.9% Angola 70.3% 64.5% 32.9% 24.6% 23.3% 17.0% 7.1% 33.8% 10.4% 17.2% 1.7% 6.9% 2.5% Democratic Republic of Congo 79.9% 73.2% 41.9% 15.0% 22.2% 11.5% 8.3% 43.5% 4.2% 17.5% 0.7% 4.6% 6.1% Ethiopia 74.8% 54.1% 41.4% 23.3% 13.0% 12.7% 11.8% 35.7% 7.8% 9.6% 1.2% 10.2% 4.5% Ghana 79.3% 73.7% 36.9% 17.3% 25.0% 13.4% 7.9% 36.7% 4.1% 10.9% 0.7% 6.7% Kenya 63.8% 51.7% 15.2% 9.3% 14.7% 8.9% 3.3% 51.1% 2.7% 7.2% 1.4% 17.0% 6.9% Nigeria 83.4% 79.8% 46.9% 17.5% 30.3% 10.4% 9.5% 25.9% 4.9% 18.0% 1.4% 5.5% 2.9% Tanzania 72.6% 56.9% 16.2% 14.1% 9.0% 10.8% 5.5% 46.7% 3.4% 8.3% 1.5% 21.2% 5.6% Turkey 71.5% 65.2% 18.6% 22.4% 26.2% 12.0% 7.4% 40.2% 4.9% 22.4% 1.5% 19.3% 2.2% Uganda 77.4% 73.4% 19.2% 50.3% 27.8% 53.4% 20.0% 42.7% 28.1% 28.8% 6.5% 1.0% UAE 67.0% 76.8% 32.4% 54.0% 26.5% 43.3% 18.9% 36.2% 23.0% 26.0% 0.8% 2.8% Other Africa and Middle East 72.4% 66.7% 32.7% 27.5% 29.1% 21.4% 12.8% 36.8% 8.5% 20.0% 0.7% 7.8% 1.6% AMERICAS 68.4% 63.9% 23.3% 56.6% 41.0% 47.9% 36.4% 24.0% 28.1% 34.0% 2.4% 5.1% 0.5% Argentina 67.2% 69.9% 17.9% 56.6% 39.2% 35.3% 40.0% 30.9% 11.2% 32.3% 4.1% 1.3% 0.8% Brazil 62.0% 68.4% 19.4% 55.9% 35.3% 40.6% 38.8% 26.2% 28.6% 41.1% 0.7% 3.6% 0.7% Canada 73.0% 68.5% 27.8% 58.1% 38.9% 55.4% 34.9% 20.6% 34.6% 33.2% 2.0% 5.8% 1.0% Chile 69.4% 65.2% 14.6% 60.5% 21.6% 36.4% 35.4% 42.8% 29.0% 38.6% 2.8% 2.2% USA 68.2% 62.2% 23.5% 56.4% 42.7% 47.7% 36.5% 23.6% 26.7% 33.0% 2.7% 4.9% 0.4% Other Americas 64.8% 61.2% 4.2% 55.8% 32.3% 40.3% 34.5% 42.3% 35.1% 46.9% 16.9% 0.7% ASIA & AUSTRALASIA 68.0% 63.9% 35.4% 43.0% 27.4% 35.8% 23.4% 35.7% 19.8% 23.7% 1.8% 2.7% 0.8% Australia 76.5% 56.6% 57.8% 50.7% 33.3% 46.1% 28.4% 13.8% 22.2% 28.3% 4.8% 0.9% 1.3% China including Hong Kong 66.5% 71.4% 22.0% 47.1% 27.0% 27.3% 29.5% 44.0% 23.8% 20.2% 0.6% 3.6% 0.5% India 59.9% 55.8% 29.0% 30.0% 22.9% 31.4% 12.7% 53.0% 11.0% 20.7% 0.7% 3.9% 0.4% Japan 67.7% 76.9% 7.9% 47.2% 26.0% 31.2% 18.3% 50.3% 26.1% 15.5% 0.6% 3.3% 0.8% Malaysia 48.2% 44.5% 18.9% 22.5% 22.8% 23.6% 13.9% 60.1% 11.1% 18.4% 0.6% 3.2% 0.8% New Zealand 57.8% 57.6% 30.2% 36.5% 25.9% 24.7% 19.7% 40.5% 10.6% 21.7% 2.4% 3.5% 0.8% Singapore 77.6% 84.0% 66.2% 41.3% 23.4% 54.4% 24.9% 11.2% 30.2% 31.8% 0.8% 1.2% 1.2% South Korea 69.5% 78.4% 19.4% 58.7% 25.2% 46.9% 22.0% 43.6% 31.1% 29.5% 2.7% 1.7% Other Asia and Australasia 68.0% 71.8% 26.3% 43.1% 25.9% 34.3% 22.4% 35.3% 14.8% 27.2% 2.8% 0.4% EUROPE 66.5% 67.6% 30.3% 60.3% 30.3% 52.1% 34.3% 21.9% 34.1% 32.0% 0.8% 4.9% 0.4% Austria 57.7% 65.8% 24.3% 57.9% 31.5% 51.1% 36.0% 30.0% 33.6% 41.4% 2.1% 1.2% Belgium 54.9% 60.4% 22.9% 60.7% 24.8% 45.5% 44.6% 31.2% 30.1% 37.6% 1.4% 5.2% Denmark 80.0% 69.8% 10.8% 73.9% 40.7% 53.9% 47.8% 15.5% 47.6% 24.4% 8.0% Finland 66.6% 61.8% 14.0% 44.4% 27.7% 48.5% 33.1% 29.1% 32.1% 29.9% 3.3% France 53.2% 60.8% 23.9% 57.4% 28.7% 44.0% 33.3% 27.9% 28.2% 36.4% 0.9% 6.8% 0.3% Germany 64.8% 66.7% 21.4% 64.2% 32.9% 56.1% 40.2% 24.3% 41.3% 37.4% 0.6% 6.0% 0.7% Ireland 88.5% 79.1% 57.8% 37.3% 42.2% 58.6% 34.1% 8.3% 19.8% 3.1% 6.3% Italy 67.7% 66.1% 12.1% 51.4% 23.3% 43.9% 29.8% 40.9% 28.8% 27.8% 4.0% 0.5% Netherlands 65.9% 73.7% 33.9% 76.0% 28.4% 58.6% 37.7% 11.8% 46.3% 36.2% 0.7% 4.0% 0.4% Norway 73.4% 71.5% 18.8% 69.0% 36.3% 55.1% 42.9% 14.7% 42.1% 27.6% 1.0% 6.6% Portugal 74.3% 73.6% 39.2% 44.4% 25.8% 45.1% 27.1% 29.1% 25.5% 30.3% 1.9% Russian Fed 47.0% 49.9% 12.0% 19.7% 18.2% 24.7% 13.4% 71.0% 11.2% 16.7% 4.0% Spain 81.9% 77.4% 20.3% 55.6% 31.6% 55.6% 25.3% 30.0% 38.0% 27.7% 1.0% Sweden 59.6% 55.2% 21.3% 56.2% 31.9% 27.3% 52.4% 19.4% 15.8% 27.9% 0.8% 8.6% 0.7% Switzerland 77.1% 68.0% 28.6% 60.9% 33.5% 62.7% 44.1% 13.7% 40.2% 31.1% 2.1% 5.3% 0.7% UK 69.7% 70.3% 42.3% 59.7% 28.7% 54.3% 26.6% 18.2% 31.4% 30.0% 1.3% 3.3% 0.3% Other Europe 55.2% 56.8% 21.8% 45.4% 29.6% 40.2% 30.4% 32.5% 26.0% 25.7% 0.1% 8.1% 0.8% ALL FOREIGN TOURISTS 82.5% 75.1% 53.0% 16.8% 11.5% 14.7% 8.6% 11.3% 8.0% 9.9% 3.5% 2.9% 2.0% Notes: Blank cells indicate that the sample is not big enough for a valid statistical interpretation. Eating out, Entertainment and Church added in 2016 questionnaire to provide more detail. Education training study Medical Q1 2017 Quarterly Tourism Report 42
ACTIVITIES BY PROVINCE 2017 Gauteng Western Cape Eastern Cape Kwazulu Natal Limpopo Mpumalanga North West Northern Cape Free State Shopping 41.2% 20.4% 4.9% 9.3% 13.7% 22.2% 5.3% 0.6% 6.6% Nightlife 41.7% 47.1% 9.9% 9.5% 12.4% 2.6% 8.6% 0.6% 11.0% Eating out 45.4% 37.4% 8.5% 11.8% 12.7% 11.4% 8.0% 0.8% 4.4% Entertainment 45.9% 39.5% 7.5% 11.8% 20.1% 5.7% 6.1% 0.8% 5.5% Social 42.8% 18.8% 4.1% 10.6% 20.0% 5.4% 7.1% 0.9% 15.1% Visiting natural attractions 32.9% 77.6% 18.0% 14.4% 22.0% 5.6% 4.6% 1.4% 3.4% Cultural, historical and heritage 46.4% 59.6% 16.2% 14.1% 30.0% 5.7% 4.3% 1.3% 1.8% Beach 22.4% 79.4% 21.3% 27.1% 17.2% 3.1% 3.5% 1.2% 1.5% Wildlife 33.4% 71.0% 21.8% 17.0% 31.4% 10.7% 5.5% 1.5% 2.0% Business 66.3% 23.9% 3.5% 6.2% 3.3% 2.9% 4.3% 1.5% 2.1% Church 43.5% 10.5% 1.7% 3.3% 6.2% 13.8% 10.9% 1.4% 25.0% Adventure 26.9% 83.9% 24.9% 15.3% 21.0% 5.7% 3.9% 1.6% 1.8% Theme parks 44.2% 69.5% 21.4% 22.8% 27.3% 5.0% 5.1% 1.0% 2.5% Trading 60.2% 7.6% 1.1% 7.7% 12.9% 25.6% 12.0% 0.9% 0.1% Education training study 43.1% 29.8% 6.0% 10.1% 8.6% 7.3% 6.1% 1.1% 12.2% Medical 38.4% 16.9% 3.2% 4.7% 9.2% 9.2% 6.6% 0.8% 30.3% ACTIVITIES BY PROVINCE 2016 Gauteng Western Cape Eastern Cape Kwazulu Natal Limpopo Mpumalanga North West Northern Cape Free State Shopping 45.0% 21.0% 4.6% 6.3% 13.8% 18.3% 7.5% 0.8% 7.0% Nightlife 45.0% 29.1% 6.3% 8.7% 21.0% 4.5% 16.3% 1.1% 11.5% Eating out 50.6% 32.8% 7.1% 8.8% 13.8% 7.8% 13.1% 0.9% 6.6% Entertainment 58.4% 24.3% 6.6% 10.2% 27.8% 2.3% 14.3% 1.0% 9.0% Social 43.4% 13.5% 4.0% 7.7% 21.8% 3.8% 12.0% 1.1% 16.4% Visiting natural attractions 36.5% 74.9% 15.4% 13.3% 23.6% 4.6% 4.5% 1.1% 2.3% Cultural, historical and heritage 43.5% 68.5% 17.1% 17.3% 27.5% 5.3% 4.6% 1.1% 2.3% Beach 25.5% 75.6% 20.3% 29.7% 15.4% 3.3% 4.6% 1.0% 1.7% Wildlife 39.5% 67.7% 23.0% 19.1% 31.7% 9.9% 6.0% 1.6% 2.6% Business 58.0% 25.6% 2.9% 6.8% 4.8% 6.5% 5.5% 1.1% 4.3% Church 43.1% 3.6% 1.5% 2.0% 12.2% 14.3% 13.5% 1.3% 22.1% Adventure 31.0% 79.8% 23.9% 18.3% 19.2% 4.9% 4.1% 1.4% 3.3% Theme parks 46.0% 74.5% 12.0% 16.1% 16.8% 3.0% 6.2% 0.9% 2.1% Trading 68.5% 2.8% 0.3% 7.7% 23.3% 18.6% 11.1% 1.8% 2.3% Education training study 47.5% 17.9% 4.5% 6.8% 6.5% 5.2% 6.0% 1.8% 19.3% Medical 34.2% 11.3% 2.2% 3.7% 19.5% 19.7% 6.2% 0.3% 16.7% Q1 2017 Quarterly Tourism Report 43
ACTIVITIES BY PROVINCE 2015 Gauteng Western Cape Eastern Cape Kwazulu Natal Limpopo Mpumalanga North West Northern Cape Free State Shopping 38.8% 13.7% 3.4% 8.1% 12.1% 21.2% 3.4% 1.1% 8.5% Nightlife 38.6% 15.7% 3.7% 8.5% 12.8% 22.3% 3.2% 1.0% 5.6% Eating out Entertainment Social 42.3% 8.5% 1.8% 8.0% 11.9% 5.9% 6.6% 1.8% 17.5% Visiting natural attractions 23.3% 66.9% 16.0% 14.6% 18.6% 6.0% 4.1% 1.5% 2.4% Cultural, historical and heritage 30.7% 47.3% 14.9% 14.9% 16.3% 4.8% 5.9% 2.5% 11.3% Beach 11.7% 72.0% 19.2% 29.2% 9.8% 2.0% 1.8% 2.1% 0.9% Wildlife 22.6% 67.9% 24.2% 20.3% 30.1% 9.7% 7.2% 1.5% 1.5% Business 55.5% 24.2% 3.8% 7.3% 4.7% 5.9% 2.4% 1.3% 2.7% Church Adventure 18.4% 83.8% 22.1% 18.7% 17.0% 4.6% 2.7% 1.0% 1.2% Theme parks 30.8% 56.6% 13.7% 16.9% 20.0% 5.9% 4.4% 1.7% 1.6% Trading 54.6% 13.6% 1.9% 5.2% 12.2% 2.0% 10.3% 7.8% Education training study 38.9% 31.4% 4.8% 6.2% 20.0% 3.6% 3.2% 1.7% 2.4% Medical 40.8% 6.5% 0.8% 3.5% 11.0% 17.4% 10.2% 4.0% 7.3% Q1 2017 Quarterly Tourism Report 44
Appendix 12: Attractions of landmarks visited by tourist in South Africa Top 10 Attractions: Eastern Cape 2016 2017 Addo Elephant Park 47 800 58 800 Storms River 24 900 42 600 Warmer Park 13 000 20 000 Bloukrans Bridge Bungy (Highest Bungee) 14 300 17 400 Board Walk shopping Mall 16 300 16 800 Greenacres Mall 14 700 16 700 Wild Fly Fishing - Sommerset East 6 600 16 100 Tree Top Canopy Tour / Tstitsikamma Forest 18 800 13 900 Nelson Mandela Museum (Mthatha) 12 100 8 200 Tiffendel Ski Resort 11 600 8 200 Top 10 Attractions: Free State 2016 2017 Golden Gate National Park 3 900 3 200 Mimosa Mall 2 400 3 000 Waterfront 0 2 800 Clarens Ash River Outfall 1 700 1 700 Cheetah Experience 3 100 1 600 University of Free State 700 1 300 Basotho cultural village 1 000 800 Free State stadium/vodacom Park 600 800 Gariep Dam 800 800 Sterkfontein dam Nature Reserve 1 200 600 Top 10 Attractions: Gauteng 2016 2017 Sandton City / Mandela Square 203 100 218 000 Apartheid Museum 66 500 71 900 Mandela house (Soweto) 49 100 66 200 Tour of Soweto 55 300 58 800 Eastgate Mall 54 400 56 300 Rhino and Lion Nature Reserve 36 200 42 000 Union Buildings 45 100 41 200 Constitution Hill 26 100 28 900 Maboneng Precinct (e.g. Pop Art Theatre, Cinema, Gallery etc) 15 000 19 400 The Wedge 0 15 900 Top 10 Attractions: Kwazulu Natal 2016 2017 Gateway Mall 21 800 36 900 ushaka Marine World 25 500 31 000 La Lucia 18 300 26 800 Florida Road (Durban) 5 500 24 700 Durban north coast (Umhlanga, Umdloti, Ballito, Zimbali, Salt Rock, Shaka's Rock) 23 600 22 900 Durban South Beach 27 700 22 600 Durban North Beach 21 700 22 000 Pavilion Mall 15 300 21 500 Drakensberg Mountains 26 100 19 900 Elephant Coast (e.g. isimangaliso Wetland Park World Heritage Site, Hluhluwe-iMfolozi, Tembe, Ndumu, Phinda) 22 600 18 800 Q1 2017 Quarterly Tourism Report 45
Top 10 Attractions: Limpopo 2016 2017 Kruger National Park via Orpen, Phalaborwa, Punda Maria 21 300 29 300 Bela Bela Conservatory 4 900 6 200 Maphugubwe National Park 5 200 5 100 Viewing the Eclipse 0 4 900 Mapungubwe Cultural Landscape 3 100 2 700 Southpansberg Mountains 1 300 1 700 The Chuene Resort 1 200 1 400 Nandoni Dam 1 600 1 300 Ga (modjadji) / Motjaji 900 600 Thohoyandou varsity 0 100 Top 10 Attractions: Mpumalanga 2016 2017 Kruger Park via Skukuza, Numbi, Malelane,Crocodile Bride 70 900 98 400 Blyde River Canyon God's Window 40 400 47 800 Panorama 33 100 33 600 Hazyview Mall 18 600 27 100 Bourke's Luck Potholes 18 700 26 900 Pilgrim's Rest 23 000 22 100 Hazyview (Cable slide, Hot air ballooning, Abseiling, Elephant Sanctuary, Game drives etc.) 30 900 20 400 Sabie 6 300 17 500 White river 12 200 16 500 Crocriver Enviro Park 12 600 12 200 Top 10 Attractions: Northern Cape 2016 2017 Kimberley Big Hole 3 100 3 800 Diamond Mall 2 300 2 600 Augrabies Falls 1 900 1 900 Kgalagadi Transfrontier Park 1 500 1 800 Kimberley Museum 2 300 1 800 Namaqualand Flowers 700 1 200 Mokala National Park 1 000 1 000 San Cultural Villages (e.g. Khomani San Village etc) (Specify) 300 300 Sutherland and Carnarvon - Stargazing (Salt and SKA) 300 200 Orange River 0 200 Top 10 Attractions: North West 2016 2017 Sun City / Lost City 12 600 13 400 Pilansberg National Park 9 800 10 600 Haartebespoort dam 3 100 3 500 Madikwe Game reserve 3 400 3 200 Waterfall Mall (Rustenburg) 1 800 1 800 Potchefstroom University 1 000 1 700 Klerksdorp Mall 1 000 1 600 Hartbeespoort dam & Snake Park 2 500 1 400 The cradle of humankind 1 700 1 000 Ukutula Game Lodge 800 700 Q1 2017 Quarterly Tourism Report 46
Top 10 Attractions: Western Cape 2016 2017 V&A Waterfront 310 900 336 200 Cape Town Central City 314 100 328 400 Cape Point 256 100 259 600 Table Mountain Cableway 221 100 232 300 Camp's Bay 115 000 217 300 The Winelands 210 900 205 300 The Garden Route 118 300 140 300 Clifton Beach 137 500 134 500 Kirstenbosch Botanical Gardens 145 800 131 600 Table Mountain (not cableway) 89 300 128 200 Q1 2017 Quarterly Tourism Report 47
Appendix 13: Experiences in South Africa TOP MOST POSITIVE EXPERIENCES WHILE IN SOUTH AFRICA 2015 2016 2017 Hospitality and friendly people 66.4% 26.5% 27.9% Visiting family friends 40.1% 35.0% 36.4% The scenery in SA is beatiful 36.8% 34.0% 31.7% Value for money 32.6% 22.6% 22.9% Good serivce 58.8% 22.8% 21.2% The diverse experience 20.6% 15.5% 16.6% Good infrastructure 37.4% 19.0% 14.6% The wildlife game parks safari 10.7% 8.2% 10.4% Business opportunities 10.4% 14.4% 9.9% Beaches 9.5% 5.5% 5.8% The culture & heritage 7.2% 5.2% 5.3% Restaurants food wine 0.1% 1.2% 1.7% Attractions 0.0% 0.5% 0.8% Sport 0.1% 0.1% 0.6% I had no outstanding experience 8.0% 18.3% 12.5% TOP MOST NEGATIVE EXPERIENCES WHILE IN SOUTH AFRICA 2015 2016 2017 I had no bad experience 93.7% 82.0% 83.7% Poor food facilities 0.0% 9.6% 7.3% Safety and security 1.8% 5.1% 5.7% Personal safety 1.6% 6.8% 5.2% Poverty beggars 1.2% 3.7% 2.8% Personal experience 0.0% 1.3% 1.2% Expensive 0.6% 1.5% 0.8% Unfriendly people 0.3% 0.6% 0.7% Theft robbery crime 0.2% 1.4% 0.6% Poor signage road signs 0.3% 1.2% 0.6% Racism 0.0% 0.2% 0.6% Poor transport facilities 0.1% 0.7% 0.5% Poor airport service 0.1% 0.7% 0.5% The service was below my expectations 0.3% 0.2% 0.4% Q1 2017 Quarterly Tourism Report 48
Hospitable / Friendly People Domestic Flights Appendix 14: Satisfaction Rating Natural Attractions Public Transportation SATISFACTION RATING OF SOUTH AFRICA Accommodation 2017 Availability of Information Service Levels Safety and Security General Infrastructure Value for money Customs and Immigration AFRICA LAND 4.1 4.1 4.3 4.2 4.3 4.2 4.1 3.8 4.4 4.3 4.0 4.5 Botswana 4.3 4.6 4.4 4.1 4.4 4.4 4.4 3.8 4.3 4.3 4.3 4.5 Lesotho 4.2 3.9 4.2 4.0 4.4 4.2 4.3 4.0 4.0 4.2 4.2 4.3 Malawi 3.7 4.4 4.2 4.1 4.1 3.9 3.8 3.1 4.5 4.1 3.8 4.4 Mozambique 4.4 4.1 4.4 4.5 3.8 4.3 4.4 4.3 4.7 4.6 4.6 4.7 Namibia 4.4 4.5 4.6 4.7 4.6 4.7 4.6 4.3 4.4 4.5 4.6 4.7 Swaziland 4.3 4.4 4.6 4.2 4.5 4.6 4.3 4.2 4.5 4.4 4.3 4.8 Zambia 3.8 4.6 4.3 4.1 4.2 4.0 3.9 3.3 4.5 4.1 3.9 4.3 Zimbabwe 3.8 4.4 4.0 4.1 4.4 3.9 3.8 3.3 4.5 4.1 3.4 4.4 AFRICA AIR 4.4 4.5 4.8 4.3 4.5 4.4 4.3 4.0 4.5 4.3 4.3 4.4 Angola 4.4 4.3 4.8 4.0 4.4 4.3 4.3 4.0 4.5 4.1 4.3 4.4 Democratic Republic of Congo 4.0 4.8 4.9 4.4 4.8 4.7 4.6 4.0 4.8 4.7 4.6 4.6 Ethiopia 4.6 4.7 4.8 4.6 4.7 4.6 4.5 4.0 4.5 4.5 4.4 4.6 Ghana 4.3 4.6 4.8 4.4 4.5 4.3 4.3 4.0 4.6 4.3 4.2 4.3 Kenya 4.3 4.5 4.7 4.6 4.5 4.4 4.2 4.1 4.6 4.3 4.3 4.5 Nigeria 4.3 4.4 4.8 4.4 4.5 4.4 4.4 4.0 4.6 4.1 4.2 4.4 Tanzania 4.3 4.4 4.7 4.5 4.6 4.4 4.2 4.0 4.6 4.3 4.3 4.4 Turkey 4.3 4.6 4.8 4.5 4.6 4.5 4.5 4.1 4.8 4.3 4.3 4.5 Uganda 4.6 4.6 4.8 4.4 4.6 4.5 4.3 3.8 4.3 4.5 4.2 4.3 UAE 4.8 4.7 5.0 4.5 4.5 4.6 4.4 3.7 4.3 4.4 3.7 4.6 Other Africa and Middle East 4.5 4.5 4.8 4.3 4.5 4.3 4.3 3.9 4.3 4.4 4.3 4.4 AMERICAS 4.6 4.4 4.8 4.0 4.5 4.3 4.4 4.0 4.2 4.6 4.3 4.6 Argentina 4.6 4.3 4.8 3.9 4.6 4.3 4.4 3.8 4.4 4.5 4.4 4.6 Brazil 4.5 4.3 4.9 3.5 4.3 4.2 4.3 3.7 4.4 4.4 4.3 4.6 Canada 4.7 4.5 4.8 4.1 4.5 4.4 4.4 4.0 4.2 4.6 4.3 4.6 Chile 4.6 4.3 4.8 4.0 4.6 4.2 4.5 4.0 4.3 4.5 4.1 4.7 USA 4.6 4.5 4.8 4.1 4.5 4.3 4.4 4.0 4.1 4.6 4.3 4.6 Other Americas 4.4 4.2 4.7 4.3 4.4 4.1 4.2 4.1 4.4 4.3 4.3 4.5 ASIA & AUSTRALASIA 4.4 4.3 4.8 4.1 4.4 4.2 4.2 3.8 4.1 4.2 4.2 4.3 Australia 4.5 4.4 4.8 3.9 4.5 4.3 4.3 3.9 3.9 4.4 4.1 4.4 China including Hong Kong 4.1 4.0 4.8 3.9 4.1 4.0 4.1 3.8 4.0 4.1 4.0 4.1 India 4.6 4.4 4.8 4.2 4.5 4.4 4.4 3.8 4.5 4.3 4.4 4.4 Japan 4.3 4.4 4.9 4.4 4.4 4.1 4.2 3.7 4.2 4.1 4.2 4.3 Malaysia 4.2 4.2 4.8 4.1 4.4 4.0 3.9 3.7 4.0 4.1 4.0 4.2 New Zealand 4.5 3.7 4.8 3.5 4.6 4.3 4.3 4.1 4.4 4.4 4.6 4.6 Singapore 4.4 4.4 4.8 4.0 4.5 4.2 4.2 3.7 3.9 4.5 4.1 4.5 South Korea 4.6 4.5 4.9 4.7 4.5 4.6 4.6 4.0 4.5 4.4 4.1 4.5 Other Asia and Australasia 4.5 4.3 4.9 4.1 4.5 4.4 4.3 3.7 4.3 4.2 4.3 4.5 EUROPE 4.6 4.4 4.8 3.9 4.5 4.3 4.3 3.9 4.1 4.5 4.2 4.5 Austria 4.6 4.3 4.8 4.1 4.3 4.3 4.2 4.0 4.0 4.6 4.1 4.5 Belgium 4.6 4.3 4.8 4.0 4.5 4.3 4.3 3.8 4.1 4.6 4.2 4.6 Denmark 4.7 4.3 4.8 3.9 4.6 4.3 4.4 3.9 4.2 4.6 4.2 4.5 Finland 4.6 4.5 4.8 4.2 4.4 4.1 4.2 4.0 4.1 4.5 4.3 4.6 France 4.5 4.5 4.8 3.8 4.5 4.3 4.3 3.9 4.2 4.5 4.3 4.6 Germany 4.6 4.4 4.8 3.8 4.4 4.3 4.3 3.8 4.0 4.5 4.2 4.5 Ireland 4.5 4.6 4.8 3.5 4.5 4.2 4.2 3.7 4.0 4.4 4.2 4.6 Italy 4.4 4.2 4.8 3.9 4.2 4.2 4.1 3.8 4.1 4.3 4.3 4.4 Netherlands 4.7 4.5 4.8 3.8 4.5 4.3 4.4 3.9 4.0 4.6 4.2 4.5 Norway 4.6 4.3 4.9 4.0 4.5 4.5 4.4 4.0 4.2 4.5 4.3 4.6 Portugal 4.6 4.4 4.8 4.6 4.5 4.4 4.3 4.0 4.1 4.6 4.1 4.4 Russian Fed 4.5 4.5 4.8 4.1 4.6 4.4 4.4 4.0 4.2 4.5 4.3 4.5 Spain 4.6 4.4 4.8 3.9 4.6 4.4 4.4 3.9 4.2 4.5 4.4 4.5 Sweden 4.7 4.3 4.8 4.2 4.5 4.3 4.4 4.0 4.0 4.7 4.4 4.7 Switzerland 4.7 4.4 4.9 3.5 4.5 4.4 4.3 3.9 4.0 4.6 4.2 4.5 UK 4.6 4.5 4.8 4.1 4.5 4.4 4.4 3.9 4.1 4.6 4.2 4.6 Other Europe 4.7 4.4 4.9 3.5 4.5 4.4 4.4 3.9 4.2 4.5 4.2 4.6 ALL FOREIGN TOURISTS 4.2 4.3 4.4 4.2 4.3 4.2 4.2 3.8 4.3 4.3 4.1 4.5 Notes: Mean calclated on respondents who provide a rating i.e. Not Applicable responses excluded. Overall satisfaction Q1 2017 Quarterly Tourism Report 49
Hospitable / Friendly People Domestic Flights Natural Attractions Public Transportation SATISFACTION RATING OF SOUTH AFRICA Accommodation 2016 Availability of Information Service Levels Safety and Security General Infrastructure Value for money Customs and Immigration AFRICA LAND 4.2 4.3 4.4 4.2 4.3 4.3 4.3 3.9 4.4 4.2 3.9 4.5 Botswana 4.5 4.6 4.4 4.3 4.4 4.4 4.5 4.0 4.4 4.3 4.4 4.7 Lesotho 4.4 4.2 4.4 4.2 4.6 4.6 4.5 4.4 4.4 4.3 4.2 4.6 Malawi 3.9 4.5 4.4 4.1 4.2 4.1 4.1 3.4 4.5 4.0 3.6 4.4 Mozambique 3.7 4.2 4.3 4.0 3.4 4.0 4.0 3.9 4.4 4.3 3.9 4.3 Namibia 4.3 2.8 4.4 4.0 4.4 4.5 4.3 4.1 4.3 4.4 4.4 4.4 Swaziland 4.4 4.4 4.8 4.4 4.8 4.6 4.5 4.1 4.7 4.6 4.6 4.8 Zambia 4.0 4.4 4.6 4.2 4.5 4.2 4.2 3.5 4.5 3.9 3.7 4.5 Zimbabwe 4.0 4.4 4.3 4.1 4.5 4.1 4.0 3.5 4.5 3.8 3.2 4.4 AFRICA AIR 4.3 4.5 4.8 4.3 4.5 4.3 4.3 3.9 4.5 4.4 4.3 4.4 Angola 4.5 4.6 4.9 4.5 4.6 4.4 4.4 4.1 4.6 4.4 4.5 4.5 Democratic Republic of Congo 3.8 4.5 4.8 4.0 4.7 4.5 4.4 4.2 4.8 4.7 4.5 4.3 Ethiopia 4.6 5.0 5.0 4.8 4.7 4.4 4.3 3.9 4.6 4.5 4.4 4.5 Ghana 4.1 4.6 4.7 4.2 4.4 4.3 4.2 3.8 4.5 4.1 4.0 4.1 Kenya 4.3 4.4 4.8 4.4 4.4 4.3 4.2 4.0 4.7 4.2 4.1 4.2 Nigeria 4.3 4.5 4.7 4.4 4.6 4.4 4.3 4.0 4.6 4.3 4.3 4.4 Tanzania 4.3 4.7 4.7 4.3 4.6 4.3 4.3 3.9 4.7 4.3 4.3 4.3 Turkey 4.4 4.9 4.8 4.5 4.8 4.4 4.3 4.0 4.8 4.4 4.4 4.5 Uganda 4.6 4.2 4.8 3.9 4.6 4.3 4.3 3.9 4.3 4.7 4.5 4.6 UAE 4.9 4.7 4.7 3.7 4.6 4.7 4.4 3.7 3.9 4.6 4.1 4.3 Other Africa and Middle East 4.4 4.5 4.9 4.2 4.5 4.2 4.3 3.7 4.3 4.5 4.3 4.4 AMERICAS 4.6 4.5 4.9 4.0 4.5 4.3 4.3 3.9 4.1 4.7 4.4 4.5 Argentina 4.8 4.5 4.9 3.2 4.3 4.0 4.1 3.6 4.2 4.3 4.6 4.5 Brazil 4.6 4.5 4.9 3.3 4.5 4.3 4.3 3.8 4.2 4.3 4.2 4.4 Canada 4.6 4.5 4.8 4.0 4.5 4.3 4.3 3.9 4.2 4.7 4.4 4.6 Chile 4.7 4.6 4.8 4.0 4.7 4.3 4.3 3.9 3.9 4.4 4.0 4.2 USA 4.6 4.5 4.9 4.2 4.5 4.3 4.3 3.9 4.1 4.7 4.4 4.6 Other Americas 4.9 4.6 4.9 4.1 4.6 4.2 4.5 3.8 4.5 4.7 4.6 4.7 ASIA & AUSTRALASIA 4.4 4.3 4.8 3.9 4.3 4.0 4.1 3.7 4.0 4.2 4.1 4.2 Australia 4.4 4.4 4.8 3.7 4.5 4.2 4.2 3.7 3.9 4.5 4.2 4.4 China including Hong Kong 4.2 4.1 4.8 3.5 3.9 3.7 3.8 3.6 3.7 3.9 3.8 3.9 India 4.5 4.4 4.8 4.0 4.4 4.2 4.2 3.7 4.3 4.3 4.3 4.4 Japan 4.4 4.3 4.8 4.1 4.4 4.0 4.2 3.8 4.0 4.3 4.1 4.2 Malaysia 4.3 4.4 4.7 4.3 4.4 4.0 3.9 3.9 4.0 4.1 3.8 4.0 New Zealand 4.5 4.1 5.0 3.6 4.7 4.2 4.2 3.9 4.4 4.5 4.4 4.5 Singapore 4.3 4.2 4.7 3.4 4.3 4.0 4.1 3.5 3.6 4.5 4.0 4.4 South Korea 4.6 4.5 5.0 4.5 4.5 4.3 4.4 3.6 4.1 4.4 4.1 4.4 Other Asia and Australasia 4.5 4.6 4.9 4.4 4.5 4.1 4.2 3.8 4.2 4.3 4.3 4.3 EUROPE 4.6 4.4 4.9 3.9 4.5 4.2 4.3 3.8 4.0 4.7 4.3 4.5 Austria 4.6 4.3 4.9 3.9 4.5 4.1 4.2 3.8 4.0 4.8 4.3 4.6 Belgium 4.6 4.5 4.8 3.9 4.4 4.3 4.3 3.9 4.1 4.7 4.3 4.5 Denmark 4.6 4.4 4.9 4.0 4.4 4.2 4.3 3.8 4.0 4.6 4.3 4.5 Finland 4.6 4.1 4.8 3.8 4.5 4.1 4.2 3.7 3.9 4.6 4.1 4.5 France 4.6 4.6 4.9 3.9 4.5 4.3 4.3 4.0 4.1 4.7 4.4 4.6 Germany 4.6 4.4 4.9 3.9 4.4 4.2 4.3 3.8 4.0 4.7 4.3 4.5 Ireland 4.6 4.4 4.9 3.7 4.4 4.1 4.1 4.0 4.0 4.6 4.3 4.5 Italy 4.5 4.3 4.8 3.7 4.4 4.0 4.1 3.7 3.9 4.8 4.5 4.6 Netherlands 4.6 4.5 4.9 3.9 4.4 4.3 4.3 3.9 4.0 4.7 4.4 4.6 Norway 4.6 4.4 4.8 3.5 4.3 4.2 4.3 3.8 4.1 4.7 4.4 4.5 Portugal 4.6 4.5 4.9 4.1 4.5 4.2 4.2 3.9 4.0 4.7 4.3 4.5 Russian Fed 4.4 4.7 4.9 4.3 4.5 3.9 4.1 3.9 4.0 4.4 4.2 4.4 Spain 4.6 4.5 4.9 4.2 4.5 4.3 4.3 3.9 4.2 4.7 4.3 4.6 Sweden 4.7 4.5 4.9 4.3 4.6 4.2 4.3 4.0 4.1 4.7 4.4 4.6 Switzerland 4.7 4.3 4.8 4.1 4.5 4.2 4.3 3.9 4.0 4.8 4.3 4.5 UK 4.6 4.4 4.8 4.0 4.5 4.3 4.3 3.9 4.1 4.7 4.3 4.5 Other Europe 4.6 4.4 4.8 3.7 4.4 4.2 4.2 3.6 4.0 4.7 4.4 4.5 ALL FOREIGN TOURISTS 4.3 4.3 4.5 4.2 4.4 4.2 4.2 3.9 4.4 4.3 4.0 4.5 Notes: Mean calclated on respondents who provide a rating i.e. Not Applicable responses excluded. Overall satisfaction Q1 2017 Quarterly Tourism Report 50
Hospitable / Friendly People Domestic Flights Natural Attractions Public Transportation SATISFACTION RATING OF SOUTH AFRICA Accommodation 2015 Availability of Information Service Levels Safety and Security General Infrastructure Value for money AFRICA LAND 4.3 0.1 2.7 2.7 2.1 3.3 4.2 4.0 4.2 4.2 4.0 Botswana 4.7 0.1 2.2 0.6 1.4 4.5 4.4 4.1 4.4 4.3 4.5 Lesotho 4.2 0.1 1.5 3.8 1.5 2.1 4.0 3.8 4.2 4.1 4.0 Malawi 4.4 0.2 2.9 4.1 2.4 4.1 4.2 4.0 4.2 4.3 4.2 Mozambique 4.4 0.1 4.2 4.5 1.4 4.4 4.5 4.3 4.5 4.3 3.7 Namibia 4.8 0.4 2.7 0.8 3.1 2.4 4.6 4.5 4.5 4.7 4.3 Swaziland 4.1 0.0 2.3 3.1 1.6 1.5 3.7 3.4 3.7 3.7 3.9 Zambia 4.3 0.6 3.4 3.7 3.2 4.2 4.2 4.2 4.3 4.2 4.2 Zimbabwe 4.3 0.1 2.9 1.0 3.2 3.9 4.2 4.1 4.2 4.2 4.1 AFRICA AIR 4.3 2.2 3.4 3.1 3.8 4.2 4.3 4.2 4.3 4.2 4.3 Angola 4.4 2.0 3.7 3.2 3.8 4.5 4.5 4.4 4.4 4.5 4.5 Democratic Republic of Congo 4.2 2.3 3.4 3.2 3.4 4.2 4.2 4.1 4.2 4.1 4.1 Ethiopia 4.1 2.2 3.5 3.2 3.6 4.2 4.1 3.9 4.2 4.1 4.2 Ghana 4.2 1.8 3.2 3.1 3.5 4.1 4.2 4.0 4.2 4.0 4.1 Kenya 4.2 2.3 3.6 3.6 4.3 4.3 4.2 4.2 4.3 4.3 4.3 Nigeria 4.3 2.2 3.3 3.4 3.4 4.2 4.2 4.1 4.3 4.1 4.2 Tanzania 4.2 1.9 3.0 3.4 4.0 4.1 4.2 4.0 4.2 4.2 4.2 Turkey 4.3 2.8 3.9 3.6 4.1 4.2 4.2 4.2 4.3 4.2 4.2 Uganda 4.8 2.3 3.4 1.4 3.9 4.1 4.5 4.3 4.2 4.6 4.5 UAE 4.6 1.9 4.0 2.6 4.2 4.5 4.5 4.4 4.5 4.5 4.5 Other Africa and Middle East 4.4 2.3 3.4 2.9 3.9 4.2 4.2 4.1 4.2 4.2 4.2 AMERICAS 4.6 2.9 4.0 1.6 4.1 4.1 4.4 4.1 4.2 4.4 4.4 Argentina 4.4 3.1 3.8 2.4 4.1 4.1 4.2 4.3 4.1 4.2 4.2 Brazil 4.4 3.0 3.8 2.2 3.9 4.3 4.1 4.0 4.2 4.2 4.2 Canada 4.7 3.1 4.2 1.1 3.9 4.2 4.3 4.0 4.2 4.5 4.4 Chile 4.5 3.0 3.6 1.1 4.1 4.4 4.4 4.2 4.3 4.4 4.4 USA 4.6 2.9 4.0 1.6 4.1 4.0 4.4 4.1 4.2 4.5 4.4 Other Americas 4.5 2.3 3.2 2.0 4.2 4.2 4.3 4.0 4.2 4.1 4.3 ASIA & AUSTRALASIA 4.5 2.5 3.8 2.2 3.8 4.2 4.3 4.1 4.3 4.3 4.3 Australia 4.6 3.2 4.2 2.1 3.4 4.1 4.4 4.1 4.3 4.4 4.4 China including Hong Kong 4.5 2.2 3.7 2.7 4.1 4.4 4.4 4.3 4.3 4.3 4.4 India 4.4 2.4 3.6 1.9 3.7 4.1 4.3 4.0 4.2 4.2 4.2 Japan 4.5 2.6 3.6 2.6 4.3 4.4 4.4 4.3 4.4 4.4 4.3 Malaysia 4.5 2.3 3.3 1.0 4.0 3.7 4.1 3.8 4.1 4.2 4.1 New Zealand 4.4 3.0 4.0 3.4 4.1 4.2 4.2 4.1 4.3 4.2 4.3 Singapore 4.5 2.5 4.1 1.0 2.9 4.0 4.3 3.9 4.2 4.3 4.3 South Korea 4.7 2.0 3.9 2.4 4.5 4.5 4.6 4.4 4.5 4.5 4.5 Other Asia and Australasia 4.6 1.9 3.8 2.4 3.9 4.4 4.5 4.3 4.4 4.3 4.4 EUROPE 4.7 2.3 4.0 1.4 3.9 4.2 4.4 4.2 4.3 4.5 4.5 Austria 4.6 1.9 3.8 1.3 3.9 4.1 4.4 4.1 4.2 4.5 4.4 Belgium 4.7 1.9 3.7 1.1 3.9 4.2 4.4 4.2 4.3 4.6 4.5 Denmark 4.8 2.2 4.5 1.4 4.3 4.2 4.4 4.2 4.4 4.6 4.5 Finland 4.5 2.9 4.0 1.4 3.8 4.1 4.1 3.9 4.1 4.2 4.3 France 4.6 2.2 3.6 1.3 4.1 4.1 4.3 4.1 4.3 4.5 4.4 Germany 4.7 2.4 4.1 1.2 4.1 4.2 4.4 4.1 4.3 4.6 4.5 Ireland 4.7 2.8 3.5 0.7 3.2 3.2 4.2 3.8 3.7 4.0 4.1 Italy 4.7 2.6 3.6 1.1 4.3 4.0 4.4 4.2 4.2 4.5 4.4 Netherlands 4.8 2.1 4.4 1.6 4.1 4.5 4.6 4.5 4.5 4.7 4.6 Norway 4.7 2.7 4.1 1.2 4.0 4.3 4.3 4.0 4.3 4.3 4.4 Portugal 4.6 2.3 3.6 0.7 3.3 3.8 4.3 4.0 4.2 4.4 4.4 Russian Fed 4.4 2.4 2.9 0.5 3.8 3.7 4.1 3.8 4.0 4.3 4.3 Spain 4.6 2.2 3.9 1.2 3.9 4.1 4.3 4.0 4.3 4.4 4.5 Sweden 4.5 3.1 3.8 0.7 3.8 3.6 4.2 3.9 4.0 4.5 4.3 Switzerland 4.7 2.5 4.3 1.0 3.8 4.3 4.3 4.0 4.2 4.5 4.5 UK 4.7 2.2 4.1 1.7 3.8 4.3 4.5 4.3 4.4 4.6 4.5 Other Europe 4.5 2.2 3.6 1.2 3.6 4.0 4.2 3.9 4.2 4.4 4.3 ALL FOREIGN TOURISTS 4.4 0.8 3.0 2.4 2.6 3.6 4.2 4.0 4.2 4.2 4.1 Notes: Mean calclated on respondents who provide a rating i.e. Not Applicable responses excluded. Customs and Immigration Overall satisfaction Q1 2017 Quarterly Tourism Report 51
Appendix 16: Collection of Tourism Statistics in South Africa 1. SA Tourism s Departure Survey South African Tourism conducts surveys of departing foreign tourists to gain an understanding of the travel behaviour, perceptions, buying process, travel patterns and the amount spent on their trip in South Africa. These surveys are designed primarily to provide information on which we base our marketing decisions and track the performance of the industry. These surveys are the only measure of tourism demand in South Africa. Since 2002, South African Tourism has commissioned a monthly survey of departing foreign visitors 18 years and older exiting through OR Tambo International Airport, Cape Town International Airport and the following 12 land border posts. Kopfontein (Botswana) Pioneer Gate (Botswana) Groblers Brug (Botswana) Ramathlabama (Botswana) Lebombo (Mozambique) Ficksburg (Lesotho) Maseru (Lesotho) Oshoek (Swaziland) Golela (Swaziland) Beit Bridge (Zimbabwe) Nakop (Namibia) Vioolsdrif (Namibia) All interviews are conducted using tablet-aided personal interviews in a face-to-face method. The surveys are conducted in the following 17 languages: English, German, French, Italian, Spanish, Portuguese, Dutch, Japanese, Mandarin, Siswati, Sotho, Tswana, Shona, Ndebele, Afrikaans, Xhosa and Zulu. The Departure Survey samples 3,800 respondents aged 18 years and older each month using Tablet Aided Personal Interviewing (TAPI) in the departure lounges of the two major international airports and within the controlled area on the South African side of the land border posts. The results of the survey are weighted to the foreign tourist arrivals data for the reference period as released by Statistics SA in their monthly release P0351. The variables mode of arrival and country of residence are using in the weighting framework. Q1 2017 Quarterly Tourism Report 52
1.1. Sample design A random stratified probability sample is drawn proportional to the actual tourist arrivals using the same month of the previous year. Sampling units are the two major airports and 10 land borders mentioned above. Stratified Probability Sampling Reasons: Eliminates bias Results can be inferred to the foreign tourist population Stratified Random Sampling Strata Systematic Random Sampling 1 in 5 Reasons for the Sampling Methods Stratified Sampling Systematic Sampling 1 in 5 Representative sample at each airport and each market. Manage Randomness Determining a random start Eliminates obvious bias Eliminates interviewer bias K < 5 would introduce bias K > 5 will cause difficulty in reaching the target K = Interval The total sample size at the airports is 3,800 per month, while the land survey consists of 1,000 per month. Airport Intervention Land Border Intervention Airport Sample Jan-Mar 2017 Country Land Border Sample Jan-Mar 2017 O. R. Tambo International 2980 Botswana Kopfontein 80 Cape Town International Airport 820 Pioneer Gate 40 Total Air Sample 3800 Ramathlabama 40 Groblers brug 60 Lesotho Ficksburg 80 Maseru 85 Malawi Beit Bridge 20 Mozambique Lebombo 220 Namibia Nakop 15 Vioolsdrift 35 Swaziland Golela 45 Oshoek 90 Zambia Beit Bridge 20 Zimbabwe Beit Bridge 170 Total Land Sample All Borders 1000 Q1 2017 Quarterly Tourism Report 53
1.2. Data reliability The table below provides the confidence intervals at 95% confidence for the length of stay and spend estimates reported. This simply means that there is a 95% chance that the data reported falls between the ranges below. TFDS (excluding capital expenditure) Mean Lower bound Upper bound Land markets R 5 800 R 5 510 R 6 090 Air markets R 12 100 R 11 495 R 12 705 Total R 7 600 R 7 220 R 7 980 Length of stay Mean Lower bound Upper bound Land markets 5.87 5.58 6.16 Air markets 12.57 11.94 13.20 Total 7.77 7.38 8.16 1.3. Normalising expenditure data SA Tourism now normalizes the spend data by eliminating 3-standard deviations from the logarithmic mean. y = log 10 (x) 1. Compute log of spend variable using the formula above 2. Calculate the mean of the result obtained in (1) above. 3. Determine the cut-off criteria using the following formula: 4. Transform the log values back to spend values using the following formula: 5. Exclude all variables that fall outside the cut-off values. Q1 2017 Quarterly Tourism Report 54
2. SA Tourism s Domestic Tourism Survey In 2007, South African Tourism commissioned a monthly domestic survey designed to measure headline indicators and ensure a proper representation of existing travel trends and the characteristics of travellers in the national population. The following key indicators are measured: Volume: the incidence of domestic travel and how many trips are taken Value: how much is spent annually by domestic tourists Number of bednights: The number of nights spent in various establishments Provincial distribution: How the volume, value and bednights are distributed between the nine provinces Seasonality: When do people travel? All interviews are conducted using paper-based personal interviews in a face-to-face method. The Domestic Survey samples 1,300 respondents aged 18 years and older each month. Each interview consists of two modules: Random questionnaire: measures the headline indicators and perceptions of various ad campaigns run by SA Tourism Trip module: collects detailed information on each trip undertaken by respondent in the past month. Separate trip module completed for each trip undertaken 2.1. Sample design The sample of 1,300 (face-to-face) interviews per month (325 enumerator areas) is designed as a multi-stage, stratified and clustered probability sample, representative of the national population of SA residents aged 18 years and older. Only province and dominant population group are used as explicit stratification variables. The Northern Cape and the Asian population is over sampled to ensure representivity, while the rural population is under sampled on the assumption of homogeneity of this population. A sampling frame is created as follows: The sample is drawn as a rolling monthly sample in such a way that every consecutive period of three months can be used as period for reporting (after benchmarked to the 18+ population of SA). Q1 2017 Quarterly Tourism Report 55
Sampling stages Stage 1 Explicitly stratified by province, race, geo-type Implicitly stratified by main place (magisterial district) and sub place (suburb) Stage 2 PPS sampling used to draw sample of EAs - probability proportional to the size of the cluster i.e. number of persons 18 years and older Stage 3 EPSEM to draw four households per EA - walk and skip pattern Record hit rates, contacts, refusals, unsuitable respondents Stage 4 Kish Grid used to select a household member aged 18 years and older to be interviewed in the selected household The results of the survey are weighted back to the population is three stages: First stage: EAs are selected with probability proportional to size (pps) from sampling frame Develop EA Weight W 1 PSU 18 PSU nea., POP18 n EA is the allocated number of EAs over the 12 months in the stratum, PSU 18 the number of persons aged 18 years and older in the selected EA, and Pop 18 is the number of persons aged 18 years and older in the selected stratum. Second stage: Households are selected systematically in each EA Develop Household weight 1 n HH W HH WPSU, PSU HH n HH is the number of selected households in the selected PSU, PSU HH is the number of household available in the PSU. Third stage in sample design: draw one person 18 years+ randomly from the selected household. Develop respondent weight: is the number of persons aged 18 years and older in the selected household Q1 2017 Quarterly Tourism Report 56
The final sample record weight generally consists of three components: design weight, reciprocal value of response rate, adjusted weighting factor to compensate for non-coverage/skewness 2.2. Normalising expenditure data The expenditure data is analysed on a monthly basis to measure effect on travel patterns and the absolute values of the key variables. A methodology using above two standard deviations is applied when necessary to normalise the data. 2.3. Data reliability With such a low incidence, this report could not reflect data for all the provinces. Only the provinces and purpose of travel data with a sample (unweighted n) count of above 20 were reflected on the report. Key Metrics Q1 2015 Q1 2016 Q1 2017 % growth ('17 vs '16) Total Trips 4.6 million 7.3 million 4.4 million -40% 3,035 5,152 2,525-51% VFR Trips by Purpose 66% 70% 55% Number ('000) 674 661 989 50% HOLIDAY Share (%) -15% -9% 22% BUSINESS 389 841 396-53% -8% 11% 9% Total Domestic Direct Spend R4.6 billion R8.8 billion R5.4 billion 39% R2.1 R4.1 R1.6-61% VFR TDDS by Purpose 45% 46% 27% Rands (billion) R1.4 R2.1 R2.2 2% HOLIDAY Share (%) 29% 24% 38% BUSINESS Average Spend R1.0 R1,020 / Trip R2.1 R1,210 / Trip R1.4 R1,220 / Trip -32% 1% 21% R270 / Day 24% R340 / Day 24% R360 / Day 6% Total Bednights 17.0 million 26.0 million 14.9 million 43% Average Nights 3.7 nights 3.6 nights 3.4 nights -5% Provincial Share of Trips GP: 25% GP: 25% Lim: 27% KZN: 22% Lim: 24% GP: 19% Lim: 22% KZN: 17% KZN: 14% EC: 11% WC: 10% WC: 12% EC: 8% Q1 2017 Quarterly Tourism Report 57