Tourisme Montréal Meetings Advisory Board General Information COMMUNICATION While you are attending the meeting, your office and/or loved ones can reach you at: Hilton Montréal Bonaventure 900 de la Gauchetiere Street West Montréal (Québec) H5A 1E4 Canada Phone: 514.878-2332 Fax: 514.878-1442 ATTIRE Wednesday May 4 th Reception (dinner) Business Casual Thursday May 5 th Meeting Amazing Race ala Montreal (Dinner) Business Casual Casual (bring a jacket or a sweater and wear comfortable walking shoes!) Friday May 6 th Meeting Business Casual FIRST TIME ATTENDEE ORIENTATION We will have an orientation for first time attendees at 5:30 p.m. in the Frontenac at the Hilton. We look forward to seeing you there! OPENING RECEPTION The Opening Reception/Dinner will be in Le Castillon at the Hilton from 6:30 to 8:30 p.m. This will be informal so you can arrive and depart when you wish. The evening will be hosted by the. TRANSPORTATION Transportation from the airport is being provided based on the schedule in the itinerary you received. If there are any changes to your schedule (or you don t see your driver) please contact Phoenix Limousine directly at (514) 875-8175 or (888) 505-4447. If you have not made your airline arrangements with Sybille at Tourisme Montreal, please do so ASAP. HOMEWORK One of the topics you requested in earlier communication was a session on using Social Media. We have shown you at previous meetings how Tourisme Montreal uses Social Media but now we all want to learn more about how planners are using it. Our thought was that your experiences would best illustrate how it is utilized for your objectives. We would like to dialogue best (and worst) practices in this area. Please be willing to share an example of how you used Social Media and if it worked or didn t. QUESTIONS? Call Nancy (858) 689-0222 Office or (858) 212-7926 Cell OR Dominique Labelle/Tourisme Montréal -(514) 844-2203 Office or (514) 777-9398 Cell 1
Tourisme Montréal Meetings Advisory Board May 4 6, 2011 Agenda Wednesday May 4 th 1:00 4:00 p.m. 5:30 6:30 p.m. 6:30 9:00 p.m. Tour of Montreal New Member Orientation Informal Opening Reception Frontenac Le Castillon Thursday May 5 th 7:30 8:15 a.m. Breakfast Buffet Le Castillon 8:30 9:30 a.m. Opening General Session Le Portage Welcome & Introductions Welcome/Update on Montreal Update since last meeting Nancy Morrell Swanson Charles Lapointe, P.C. Tania Bettinelli To give Board members an overview of new developments in Montréal and updates since the last meeting. 9:30 10:15 a.m. General Session Le Portage Using Social Media To engage Board Members is a discussion of the impact and best use of Social Media in the meetings industry. 10:15 10:45 a.m. Break Le Portage 2
10:45 Noon General Session - Panel Le Portage Perceived Challenges when Booking Canada Danielle Foisy / CTC Diane Labbé / Mendelson Dominique Lapointe / Omni Bernard Chenevert/ Intercontinental Vittorio Dire/ St. Sulpice Tania Bettinelli/Tourisme Montreal To discuss issues planners and attendees face when meeting in Canada (i.e. customs, taxes, transportation) and learn how to facilitate and communicate solutions. 12:15 1:00 p.m. Lunch Le Castillon 1:15 2:15 p.m. Roundtables Fontaine F-G Trends/Business Segment Topics Board Members & General Managers The Board will divide into market segments to explore issues and challenges concerning their segment. Each group will report out to the entire group. 2:20 3:15 p.m. General Session Le Portage Roundtable Report Out Board Members Each group will report out to the entire group. 3:15 3:45 p.m. Break Le Portage 3:45 5:00 p.m. General Session Le Portage Inventory Management Jeff Eastman Revenue Management Silvana Carpanzano /Marriott Stephane Morin / Hilton Revenue Managers: Yan Lapointe Bourassa / Westin Chantal Riopel / Centre Sheraton Anne Létourneau / Fairmont Queen Elizabeth Jeff Eastman will give an overview of inventory management and Board Members will have the opportunity to ask questions of revenue managers to better understand this process. 6:15 p.m. Depart for the Amazing Race a la Montreal (Dinner) 9:15 p.m. Cheese and dessert 3
Friday May 6 th 7:15 a.m. Depart for Palais des Congres 7:30 8:15 a.m. Breakfast Buffet Room 720 8:15 10:15 a.m. Tour/General Session Room 720 Palais des Congres New Venues at Palais des Congres Marc Tremblay Luc Charbonneau (1) Board members will get a first look at the new venues and give feedback on best use and marketing these venues. (2) Board members will give input on growing technology needs in convention centers. 10:15 10:45 a.m. Break Room 720 10:45 11:30 a.m. General Session Room 720 Marketing/Communication Plan 2011 Emmanuelle Legault To gain Board feedback on the 2011 Plan. 11:30 11:45 a.m. General Session Room 720 Honor Outgoing Members Charles Lapointe, P.C. Angie Pfeifer Kathy Smith 11:45 a.m. Lunch Room 720 4
Tourisme Montréal Meetings Advisory Board May 4 6, 2011 Board Attendees 1* Janet Astner Deputy Executive Officer for Administration & Technology American Sociological Association 2* Samantha J. Bowerman, CMP President Strategic Meetings Group 3 Roque Calvo, CAE Executive Director Electrochemical Society 4* Anna Lee Chabot, CMP 5 Jean Marc Demers Senior Director, Business Management and Strategic Development Canadian Institute of Mining, Metallurgy and Petroleum 6 Jody Egel, CAE, CMP Meetings Manager Million Dollar Round Table 7* Liz Ely, CMP, CMM Operations Manager maxvantage 8 Brent Erickson Executive Vice President, Industrial and Environmental Section Biotechnology Industry Organization 9 Lenay Gore Director of Meetings American Public Transportation Association 10* Kay V. Granath, CMP, CAE Account Executive & Director of Meetings & Conventions 11 Michelle Gravelle, CMP Director, Meetings & Travel Management Association Management Center Canadian Medical Association 12 Michael Haley, Ph.D., CAE Executive Director International Communication Association 13 Luc Hendrickx Director, Congresses & Governance International Diabetes Federation 14* Lawson Hockman, CEM Vice President, Association Services IMN Solutions 15 Marcella Jackson Director, Office of Scientific Meetings and Conferences Federation of American Societies for Experimental Biology (FASEB) 16 David Jewell Regional Vice President HelmsBriscoe 17 Angela R. Keyser Executive Director American Association of Physicists in Medicine 5
18 Phyllis Klasky Director, Events Management ASME 19* Gael Little CMP, CMM Regional Vice President ConferenceDirect 20 Hany Moustapha, Ph.D, CAE Senior Technology Advisor Pratt & Whitney Canada Corporation 21 Billie R. Robinson, MBA, CAE Director, Meetings & Conventions Association Women's Health - Obstetric, and Neonatal Nurses 22 Amanda Rowe Executive Director International Society for Heart and Lung Transplantation 23 Kathy Smith, CMP Director of Meetings American Association of Neuromuscular and Electrodiagnostic Medicine 24* Guy Stickney President/CEO WizardryEvents 25* Teri Tonioli, CMP Senior Vice President, Central Region 26 L.J. Williams Division Manager, International Meetings Experient Rotary International 27 Talal Younes IUBS * Asterisk indicates Alumni Board Member 6