Conceptual Framework and a Way Forward Chris Lyle Representative of the World Tourism Organization to ICAO

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evisas: The Time is NOW Conceptual Framework and a Way Forward Chris Lyle Representative of the World Tourism Organization to ICAO

World Tourism Organization (UNWTO) A specialized Agency of the United Nations (cf ICAO) with a central and decisive role in promoting the development eop e of responsible, sbe,susa sustainable abeand universally accessible tourism

World Tourism Organization (UNWTO) The leading international organization in the field of tourism, a global forum for tourism policy issues and a practical source of tourism know-how and statistics

154 Members (countries) UNWTO 7 Associate Members (territories) Over 400 Affiliate Members (private sector, educational institutions, tourism associations, local tourism authorities) Headquarters in Madrid

Tourism s global economic contribution Directly: nearly 4% of GDP, 3% of employment Directly & indirectly: over 10% of GDP, 8% of employment International (2009): 880 million arrivals $852 billion receipts 6% of exports 30% of commercial service trade

Tourism s contribution to poorest economies Tourism is the second-biggest source of foreign exchange for 46 of 49 LDCs Tourism is often the principal i service sector activity Tourism is an effective catalyst for gender equality, employment of young people, rural regeneration, cultural preservation and nature conservation

International tourism and air passenger transport: Locked at the hip International air passengers are predominantly tourists (business and leisure travellers) Over half of international tourist arrivals are by air (increasing yearly, with much higher proportions for long- haul destinations) International tourism and air passenger transport traffic and revenues tend to move in lockstep, with tourism being more resilient in times of uncertainty when tourists stay closer to home

Symbiosis between tourism and air transport 450 400 350 International tourist arrivals +16% 300 250 International 200 passengers 150 carried +30% 100 82 84 86 88 1990 92 94 96 98 2000 02 04 06 08

2009: A challenging year 1000 900 800 International tourist arrivals, 1995-2009* 801 919 900 846 880mn 760 million 700 600 533 566 591 608 632 682 682 701 690 500 400 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009*

Return to growth at end of 2009 International Tourist Arrivals, monthly evolution (% change) 15 10 5 0-5 -10-15 2008 2009 2010 Source: World Tourism Organization (UNWTO)

175 UNWTO Panel of Tourism Experts Better 150 125 Equal Worse 100 75 50 25 T1 T2 '03 T3 T1 T2 '04 Prospects Evaluation T3 T1 T2 '05 T3 T1 T2 '06 T3 T1 T2 '07 T3 T1 T2 '08 Source: World Tourism Organization (UNWTO) T3 T1 T2 '09 T3 T1 T2 T3 '10

2010: Forecast maintained 12 10 8 6 7.8 10.1 5.3 Forecast 2010: Between 3 and 4 % 5.6 6.4 ge (%) 4 2 3.8 2.8 2.1 3.5 Chan 0 0.0-2 -1.5 15-4 -6 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 *Preliminary results

2020 1.6 billion international tourists, spending $5 billion per day Level of penetration of the real potential population in tourism in 2020 can be seen to be 7 per cent truly an industry still in its infancy. UNWTO: Vision 2020

UNWTO S.A.F.E. Security And Facilitation Enhancement: Continued threat of terrorism Ground as well as air Costs and irritation Insurance and liability

S.A.F.E Systems approach to: Facilitation and Security Air transport and tourism Rich and poor countries

S.A.F.E. Three key aviation linkages: Extension of certain aviation security standards and procedures to tourist facilities and sites Facilitation of the security process at airports (ICAO Annexes 9 and 17, IATA Passenger Experience Management Group) Facilitation of the provision and processing of travel documents (ICAO MRTD programme)

ICAO MRTD Programme ICAO : TAG MRTD Part 2 Visa Doc 9303 Part 1 Passport Part 3 Official Travel Document ISO : SC17 WG3 ISO/IEC 7501

Standards ICAO Doc 9303 International interchange 18 2nd Symposium on ICAO Standard MRTD s, Biometrics and Security

MRTD implementation MR Passports 1 April 2010 final issuance deadline largely achieved Non-MR Passport expiry deadline 1 April 2015 epassport Standards established, well over 50 States implementing, others planning evisa Standards awaited, but some States are already implementing Sixth Symposium and Exhibition on ICAO MRTDs, Biometrics and Security Standards, 1 to 4 November 2010, Montréal

What is an evisa? An electronic visa, or evisa, is a paperless substitute for a traditional visa, one which can be obtained from a government administration by a traveller directly online through an internet portal or through a travel agent, tour operator or participating air carrier at the time of making a travel reservation. Sixth Symposium and Exhibition on ICAO MRTDs, Biometrics and Security Standards, 1 to 4 November 2010, Montréal

What advantages antages does an evisa offer? First and foremost, increased security Streamlined and lower cost issuance process for States Particularly beneficial for: - States that have limited number of visa-issuing missions abroad - Travellers who have no such mission in their home or base country Sixth Symposium and Exhibition on ICAO MRTDs, Biometrics and Security Standards, 1 to 4 November 2010, Montréal

What do we know regarding the implementation status of evisas? In effect: Australia (1996, the pioneer), Armenia, Bahrain, Nigeria, United States (Electronic System for Travel Authorization under the Visa Waiver) Under development: Cambodia, Oman Pilot programme for visa interviews/clearance by video conference: United Kingdom, United States Many other countries would like to introduce but cost high for a standalone system, especially for developing countries Community interest in Africa (CEMAC, ECOWAS, SADC, UEMOA), Asia (ASEAN, PATA), Europe (EU), South America Sixth Symposium and Exhibition on ICAO MRTDs, Biometrics and Security Standards, 1 to 4 November 2010, Montréal

What can we infer? There is a need for a globally interoperable e-visa system that can be shared by many countries, individually or jointly Currently there exist neither global standards nor specifications for e-visas (ICAO NTWG has been working on outline of technical specifications and modalities for their issuance) States with limited technical capacity can launch a tender and select a proposal without any standard process to follow or test of robustness (and there have been problems) The prospect of fragmentation, inconsistency and potential weakness in specifications and processes is rising Sixth Symposium and Exhibition on ICAO MRTDs, Biometrics and Security Standards, 1 to 4 November 2010, Montréal

An implementation structure for evisas Adjustment to the needs and risk profile of States: - Internet-based issuing system during which details of applicants are checked against a border intelligence watchlist - Option for extension to real-time secure system between border agencies, border checkpoints, airlines, surface transport and criminal intelligence - Option for ICAO to host a central evisa data server and provide services to client States (cf PKD) - Option for biometric component Sixth Symposium and Exhibition on ICAO MRTDs, Biometrics and Security Standards, 1 to 4 November 2010, Montréal

An implementation constitution for evisas Public Private Partnership (PPP), comprising interested government administrations, ICAO, other relevant UN and international organizations (including UNCTC, INTERPOL, OSCE...) and private sector suppliers (SITA, Entrust...) Investment to be offset by revenue generated from an evisa operation processing fee Sixth Symposium and Exhibition on ICAO MRTDs, Biometrics and Security Standards, 1 to 4 November 2010, Montréal

Where things stand today ICAO Assembly (Montréal 28 September 8 October) supported UNWTO proposal that ICAO should explore with international partners the development of global standards and specifications for evisas as a matter of priority it Chairman of NTWG has been requested to place the subject on its work programme Submission of a report to the Technical Advisory Group on MRTDs in April next year This Symposium an opportunity to expand the evisa body of knowledge and to source interest and funding options Sixth Symposium and Exhibition on ICAO MRTDs, Biometrics and Security Standards, 1 to 4 November 2010, Montréal

Some food for thought An October 2010 report from the European Tour Operators Association (ETOA) finds that the process of applying for a visa to Europe is an unpleasant one. Over 450,000 tourists are deterred from visiting. Conservative estimates t by the EATO put the financial i loss to the European Union, caused by poor visa processing at over 500 million Euros per year.

Further information: A37-WP/136 (http://www.icao.int/icao/en/assembl/a37/wp/wp136_en.pdf) int/icao/en/assembl/a37/wp/wp136 pdf) Sixth Symposium and Exhibition on ICAO MRTDs, Biometrics and Security Standards, 1 to 4 November 2010, Montréal