The best 5* All Inclusive in Mauritius

The best 5* All Inclusive in Mauritius FACTSHEET 2017/2018 * Valid as from 1 st Nov 2017 till 31 st Oct 2018

HERITAGE AWALI THE BEST 5* ALL INCLUSIVE IN MAURITIUS Enjoy worry-free holiday with the perfect balance of affordable luxury, family fun and an exceptional range of activities to live out unforgettable island experiences and it is all-included! RESORTS HIGHLIGHTS Best All Inclusive 5* hotel in Mauritius including unlimited french Champagne and imported alcoholic brands. Spacious and comfortable rooms offering luxuriant tropical garden or sea views Great for families - complimentary baby & kids club & teens programme 1 complimentary spa treatment per stay at a 3000m 2 Spa Village On site nature reserve A plethora of nautical and land based activities Access to 5 restaurants including the superb Indian restaurant, the Zafarani 3 swimming pools including an adults only pool Free access to the best championship golf course in the Indian Ocean Only Footgolf course on the island Disabled friendly resort Privileged access to some of the facilities of Heritage Bel Ombre

HERITAGE RESORTS A unique destination Situated on the unspoilt south coast of Mauritius within 2500 hectares of preserved parkland, Heritage Resorts offers a palette of luxury hospitality designed with the perfect blend of superb beach, luxuriant nature, history and adventure. A unique destination boasting the best golf course in the Indian Ocean, varied culinary concepts in 12 restaurants, exceptional spas, a Nature Reserve and a 19 th Century historic plantation house. 3 types of luxury accommodation Heritage Awali Heritage Le Telfair Heritage The Villas WHY CHOOSE HERITAGE RESORTS? A unique destination on the unspoilt South coast of Mauritius An 18 hole championship golf Course Diverse cuisines in 12 restaurants Beautiful beach facing a preserved lagoon Exceptional Wellness Experiences Baby & Kids club, Teens Activity Programme 19 th Century historic plantation house A trendy beach club A Nature Reserve at your door step Kite surf spot and school

ACCOMMODATION 161 spacious and comfortable rooms Room decor inspired by our African heritage The resort is Ground Floor +2 CATEGORY NO. DESCRIPTION ACCOMMODATION Deluxe Garden View Deluxe Seaview Deluxe Beachfront 91 48 15 52 m² Terrace/ balcony 46 communicating rooms (23 pairs) 6 ground floor beachfront room with terrace & direct access to the beach 2 adults and 2 children (< 12 years old or 1 teenager) or 3 adults 1 King size bed / Twin beds + 1 sofa bed Kids or teens in own room: minimum 2, maximum 3 1 Deluxe room specially configured for disabled persons. Baby Cot on request Senior Suite Beachfront 5 100 m² 2 Ground floor beachfront with terrace & direct access to the beach 3 Upper floor with balcony On the sea front Jacuzzi (in bathroom) 2 adults and 2 children (< 12 years old or 1 teenager) or 3 adults 1 King size bed / Twin beds + 1 sofa bed Kids or teens in own room: min 2, max 3 Baby Cot on request Villa Beachfront 1 310 m² With private pool and gazebo Jacuzzi (in bathroom) 4 adults and 2 children or 2 teenagers 2 king size beds + 1 twin bed for kids / teens Baby cot on request NOTE: Heritage Awali Golf and Spa Resort is a G+2 floors resort and that elevators/lifts are not available for the time being.

ROOMS PLANS* Deluxe Room 52 m² Senior Suite 100 m² ROOMS & SUITES FACILITIES: Villa 310 m² Free wifi in room Balcony or terrace Individually controlled air conditioning Ceiling fan Electronic safe Interactive flat screen tv (satellite) Telephones with IDD Video on demand Mini bar Complimentary tea and instant coffee facilities Espresso machines: Espresso capsules (with supplement for Deluxe rooms) En suite spacious bathroom with bath tub, separate shower and separate toilets Bathroom amenities Bathrobes and slippers Hairdryer Shaver socket Interleading rooms (23 pairs) 24 hours room service Jacuzzi (Senior Suites and Villa only) ipod dock (Deluxe Beachfront, Senior Suites and Villa only) Living and dining room + 2 large bedrooms with en suite bathroom and kids rooms with ensuite bathroom (Villa only) Home cinema (villa only) *Indicative plans- Non contractual

RESTAURANTS & BARS SAVANA Main restaurant Cuisine : international Capacity : interior 250 seats : exterior 70 seats Opening hours : 7am 10:30am 7pm 10pm Open 7 day a week Service : themed buffets (Vegetarian & gluten free menu available - upon request) KUZINI Cuisine: Italian Capacity: 42 seats Opening hours: Dinner only (6 days a week) 07:00pm - 10:00pm Service: à la carte Gluten free menu available (upon request) INFINITY BLUE Pool and beach restaurant Cuisine: International Capacity : 120 seats Opening hours : lunch : noon 2.30pm dinner : 7pm 10pm open 6 days a week Open 6 days a week Service : à la carte Vegetarian & gluten free menu available (upon request) UPON RESERVATION BOMA Open-air restaurant (African show and bonfire) Cuisine : African style BBQ Opening hours : Twice a week, 7pm to 10pm (weather permitting) Service : Buffet style Dress code : Relaxed UPON RESERVATION (supplement for guests on All Inclusive Basis) ZAFARANI Cuisine : Indian Capacity : 40 seats Opening hours : 7pm - 10pm (6 days a week) Service : à la carte Adults only restaurant. UPON RESERVATION Gluten free menu available (upon request) AMAFROOTY Cuisine: sandwiches, salads and lunch buffet Opening hours : noon - 5pm Service : à la carte Ice cream parlour from noon - 6pm Gluten free menu available (upon request) ZENZIBAR Lounge bar Opening hours : 08.30am - midnight Pancakes: 4p.m to 6 p.m INFINITY BLUE COCKTAIL BAR Beach bar offering a variety of classic and creation cocktails Opening hours : 10am - midnight BEACH SERVICE Opening hours : 11am - 5pm DRESS CODE FOR HERITAGE AWALI: Smart casual as from 6.30pm (trousers or elegant shorts, closed shoes and collared shirts for men)

HERITAGE LE CHÂTEAU 19 th century plantation house Heritage Bel Ombre products exclusively used in proposed dishes Can be privatised for weddings and/or events Cuisine : refined Mauritian cuisine using local products Capacity : 56 seats Opening hours : Dinner: 7pm - 10pm (open 6 days a week, closed on Sundays) Service : à la carte - on reservation HERITAGE C BEACH CLUB The island's sea, sand and sun experience par excellence offering 2 restaurants and a bar. CYAN Cuisine: "Around the World" buffet every evening of the week Capacity: 120 seats Opening hours: 6 days a week from 7pm to 10pm, (closed on Monday) COAST Cuisine: Day : all day long mediterranean "à la carte" Evening : Italian Capacity: 120 seats Opening hours: Lunch : 12pm to 3pm (7/7) CHILL LOUNGE BAR Capacity: 50 seats Opening hours: 10am to midnight Brunch every first Sunday of the month + beach parties with international DJs. Can be privatised for weddings and events. GOLF CLUB RESTAURANT & BAR Capacity : 50 seats (on the terrace) Opening hours : Bar : 7am - 7pm Kitchen : 8:30am - 4pm Dinner : Steak House, 6 days a week from 7pm to 10pm Service : à la carte GIN JA Pan-Asian restaurant set on the beach and overlooking the lagoon. Cuisine : Pan Asian Capacity : 60 seats + VIP tent Teppanyaki corner: 8 pax Opening hours : Lunch 12pm - 15pm Dinner 7pm - 10pm Service : Asian Street Food Buffet (on reservation for lunch only) Dinner ''à la carte''. Upon reservation for dinner DRESS CODE FOR HERITAGE LE TELFAIR: Smart casual as from 7pm (trousers, closed shoes and collared shirts for men) ANNABELLA S Main restaurant Cuisine : Grande Brasserie Capacity : 180 seats Opening hours : 06.30am 10am 7pm 10pm Service : Menu "from the Market" A la carte with interactive theme evenings and live cooking station Kids menu available THE DINING EXPERIENCE HERITAGE BEL OMBRE Guests on all inclusive basis at Heritage Awali have access to the following for dinner Without supplement : At Savana & Kuzini, Heritage Awali s main restaurants At Infinity Blue, Heritage Awali à-la-carte restaurant At Heritage C Beach Club (selected dishes) Zafarani, Indian restaurant of Heritage Awali (Adults Only) Kuzini Full à-la-carte menu available in restaurants below with supplement: At Annabella s, Heritage Le Telfair's main restaurant At Gin Ja, the Pan-Asian restaurant of Heritage Le Telfair, on the beach At Heritage Le Château Steakhouse at Heritage Golf Club (as per opening hours) Le Palmier Restaurant Upon reservation only For more details view the ''All Inclusive and Premium All Inclusive'' pages at the end of the document.

SPORTS & LEISURE ACTIVITIES SEVEN COLOURS SPA LAND & WATER SPORTS / ACTIVITIES Facilities : 3000 m 2 in the midst of tropical gardens 20 treatment rooms, including: 13 indoor treatment rooms (5 doubles, 4 singles, 2 vichy showers, 2 steamed rooms) 7 outdoor treatment rooms (5 garden kiosks, 2 beach kiosks) 1 vitality pool 1 chilled pool 2 hammams 1 sauna 2 relaxation areas 1 hairdresser with a beauty parlour 1 bridal room Kids treatment room 1 family treatment room Open daily from 9am to 7:30pm LAND BASED ACTIVITIES: Complimentary Golf-1 free green fee per day Yoga Table tennis Bocci balls Archery Giant chess Tennis (2 floodlit tennis courts + tennis rackets) Darts Beach volley Beach soccer Beach tennis Bike tours Indoor games Fully equipped 3500 m 2 fitness centre (8am to 8pm) Mini golf Mini rope park Speedminton Pitch and Putt Weekly cinema on the beach For a fee Golf cart, equipment and caddies Golf lessons for adults and kids Segway Personal coach Tennis lessons & tennis balls Hiking, quad biking, 4x4 buggies, photo safaris, 3D archery in the Frédérica Nature Reserve. Horse riding for adults and kids Wellness walks in Frédérica Nature Reserve Footgolf Starting New at Golf Method (SNAG) FOR SEA LOVERS: Complimentary Windsurfing Lasers See through Kayak (single and double) Kayak (single and double) Pedal boats Glass bottom boat trips Snorkeling Aquabikes For a fee Scuba Diving (PADI) Waterskiing sessions and lessons Kitesurfing Catamaran cruise Big game fishing Stand up paddle Fishing Dolphin watching/ swimming Waterskiing

HERITAGE GOLF CLUB Facilities : An 18-hole championship golf course (PAR 72) A 9-hole course (PAR 3 Course) 1 complimentary green fee per day A putting green, chipping green, and driving range Carts, trolleys and equipment hire A golf Academy with golf lessons (which can be filmed for extra learning potential) A club house, shop, restaurant and bar A PGA Pro GPS system in golf carts Privileged access to three other 18 hole golf courses in the region (Le Paradis, Tamarina and Avalon Golf Estate) SNAG (Starting New at Golf) for children from 6 to 12 years old (at extra cost). Booking needs to be done at Heritage Golf Club Proshop. Free sessions on Wednesdays at 11.30am FootGolf on the 9 hole' short course (at extra cost) WEDDINGS & RENEWAL OF VOWS Wide choice of venues: Heritage Le Château - 19 th century plantation house French gardens of Heritage Le Château On the beach Heritage C Beach Club Wedding planners available to personalise your special day HERITAGE NATURE RESERVE 1300 hectares nature reserve Sanctuary for the indigenous flora and fauna Preservation and re-forestration in association with the Mauritian Wildlife Foundation. Hiking, quad biking and guided tours 4x4 buggies, trekking, night & photos safaris, wildlife excursions with guides, 3D archery (at extra cost) Wellness walks and forest bathing with the Seven Colours Spa (at extra cost) BLUE EARTH BOUTIQUE Souvenirs, beach essentials, international newspapers and magazines and a varied range of products. Open daily from 8am to 11pm

BABY TIMOMO Free baby club dedicated to babies from 0 to 35 months old Open seven days a week from 8.30am to 4.00pm 6 baby nurses trained in first aid and childcare Limited availability, booking advised 24hrs in advance TIMOMO KIDS CLUB Welcomes children from 3 to 11 years old. Opening hours: 8.30 am to 11 pm During the day Fitness classes for kids such as aqua aerobics / stretching / swimming Sports classes for kids such as golf initiation/tennis initiation/ badminton initiation/athletics/kids camp activities/archery Sega dance classes Mini culinary workshop at the club Mini-golf, ropes and tyroleans traverse at Heritage C Beach Club Picnic in Heritage Le Château garden Slip n Slide Birthday Parties celebrations at Timomo Kids Club Discover the coconut at the Coco Shack Wii games Henna tattoos Outdoor jungle toboggan Free SNAG (Starting New At Golf) sessions at the Kids Club Bike ride Mega treasure hunt Educational games Glass bottom Djembe and ravanne initiation In the evening Crab hunting on the beach Star gazing (Weather permitting) Cinema on the beach Mauritian Sega Karaoke / Disco night TEENAGERS PROGRAMME Teens from 12 to 17 years old Activities: Golf initiation Discovery of local musical instruments Karaoke Tennis and beach volley tournaments Sega parties around a bonfire Wii game consoles Pool table Quad in Heritage Nature Reserve (at extra cost) FootGolf (at extra cost) Horse riding (at extra cost) MEETINGS AND CONFERENCES TERANGA CONFERENCE CENTRE Air conditioned centre - 100m 2 Up to 80 seatings in theatre style layout Facilities : Standard set-up (mineral water, paper, pen, candy) Projector and sound system Retractable screen and flip-chart TV, DVD/ Video Administrative services Air-conditioning Telephone Natural daylight or blackout blinds Flexibility of configuration of the room and easy access from reception 2 added rooms, rectangular shape (meeting style, 20pax and 8 pax respectively) Paying activities: Ti chef cooking classes Swimming camp Golf camp (as from 6yrs old) Tennis camp (as from 6yrs old) Boma for Kids Picnic in Heritage Nature Reserve Non-exhaustive list: Meals can be served upon request A babysitting service is available on request (at extra cost, on reservation) + baby equipments. (8 hours maximum per babysitter)

HOTEL PLAN 15 10 11 13 14 Citronniers river 16 12 3 5 8 7 6 4 9 2 1 1 Savana & Kuzini 2 Lobby, reception, guest relation desk, library and Blue Earth boutique 3 Boma 4 Zenzibar and Amafrooty 5 Infinity Blue restaurant and Infinity Blue Cocktail Bar 6 Zafarani, Indian Cusine 7 Departure room, Meeting room 8 Seven Colours Spa & bridal room 9 Parking 10 Main entrance 11 Umuzi sports centre (Tennis, beach volley & fitness centre) 12 Timomo & Friends kids club 13 Towards Heritage Le Telfair Golf & Wellness Resort & Heritage C Beach Club 14 Towards Villa Ulundi 15 Towards: Heritage Golf Club Heritage Le Château Heritage Nature Reserve Heritage The Villas 16 Coco Shack ADDITIONAL SERVICES Free of charge Shower facilities for early arrivals and late departures Free Wi-Fi access throughout the resort and in rooms Foreign currency exchange Free shuttle service within Heritage Bel Ombre Library One room and facilities for guest with reduced mobility Online check-in available on request Medical assistance/service (nurse on site) Iron and ironing board (on request) Bridal Room At extra cost Laundry service Car rental service Medical service (on request) Doctor Hairdresser Excursion desk Florist service Photographer and video service (on request) Scooter rental service

HERITAGE BEL OMBRE HERITAGE THE VILLAS HERITAGE LE CHÂTEAU HERITAGE NATURE RESERVE WELCOME CENTRE HERITAGE GOLF CLUB HERITAGE C BEACH CLUB PLACE DU MOULIN HERITAGE LE TELFAIR GOLF & WELLNESS RESORT HERITAGE AWALI GOLF & SPA RESORT The hotel is located in the south of the island on Heritage de Bel Ombre Direct access to the beach Credit cards accepted : Visa, Amex, MasterCard & Diners Club International DISTANCES FROM THE HOTEL Capital, Port-Louis : 50 km / 1 hour by car SSR International Airport : 43 km / 40 min by car Currency : Mauritian rupee Languages spoken : English, French and Creole Driving on the left hand side of the road : International driving license required in order to hire a car ABOUT MAURITIUS The island of Mauritius is situated 3,000 km to the east of the African continent. The diversity of its landscape extends over an area of 1,865 km2. Its superb coastline, 160 km long, its multicoloured coral reef and its picturesque mountains make it the jewel of the Indian Ocean. With average temperatures of 22 C in winter and 31 C in summer in the coastal regions, the island is an ideal year-round destination. The rainbow population consists of approximately 1.3 million inhabitants of various ethnic origins, from India, China, Africa and Europe. Heritage Awali Golf & Spa Resort Bel Ombre, Mauritius Tel: +230 601 15 00 - Fax: +230 601 15 15 resa@heritageawali.mu - info@heritageawali.mu www.heritageresorts.mu HERITAGE THE VILLAS PORT LOUIS AIRPORT AÉROPORT Heritage-Awali-Factsheet_11_OCT_2017_ EN HERITAGE LE TELFAIR HERITAGE AWALI

ALL INCLUSIVE* (*Available upon arrival until departure time even if room check out is already done) FOOD AND BEVERAGES (as per the scheduled opening hours of the restaurants and bars): Breakfast at Awali s main restaurant, Savana Lunch at (1) Infinity Blue or (2) snacking food at Amafrooty or (3) selected dishes at the C-Beach Club. Dinner available at any of the 5 following restaurants: Zafarani, Infinity Blue, Kuzini & Savana (Buffet) at Heritage Awali and C Beach Club (Buffet). (To be noted that Zafarani is an adult only restaurant). Selected alcoholic and non-alcoholic drinks served at Heritage C Beach Club (no beach and pool side service) 24 hour room service available for selected food items only (with extra tray charge of Rs. 300). AI guests have access to all other restaurants within Heritage Bel Ombre with a supplement. Awali AI-Bars include: Zenzibar, Infinity Blue, Coco Shack and Heritage C Beach Club Coco Chack (as per operating hours) At Heritage Awali and Heritage C Beach Club during their respective opening hours: Local & imported beers, soft drinks, juices, premium local & imported drinks including whisky, liquors, cocktails, wines from Europe and New World & selected Champagne and sparkling wines (France, South Africa, Italy & Australia) by the glass in bars/ restaurants. Bars open from 10 a.m to midnight. Fully stocked minibar (including crisps, soft drinks, local juices, water, local beers and white wine) replenished once per day. Tea and coffee facilities in room Beach and pool service at Awali (noon to 5 pm) Sunset Cocktail from 5 pm to 7 pm at Infinity Blue Cocktail Bar Coco Shack (as per operating hours) Ice Cream Kiosk between noon and 18h daily. Afternoon Tea: Cakes and pancakes served at Zenzibar from 4pm to 6pm A picnic box will be available for guests leaving the resort for the day (to be booked 24hrs prior at Guest Relation Counter). GOLF One complimentary green fee per day at the award winning Championship Heritage Golf Club and unlimited green fees on the Par 3 Golf Course, excluding equipment, lessons and practice balls. WELLNESS One back massage of 45 minutes duration per person per stay, not applicable under 16 years, at Seven Colours Spa and to be taken on the first 3 days after arrival, between 9 am and 3 pm. Minimum 5 nights stay required. Free access to the 3000 sqm Seven Colours Spa village. Free access to Umuzi Sports & Fitness Centre (Aerobics, cardio...). Aquagym and yoga sessions as per hotel schedule of activities. WATER SPORTS Sailing dinghy, windsurfing, canoe, pedal boats, snorkeling & glass bottom boat trips LAND SPORTS Darts, access to the Umuzi sports center, archery, a giant chess board, mountain bikes, 2 Tennis courts (Including floodlight and use of tennis rackets), beach volleyball, beach soccer, indoor games, table tennis and bocciball ENTERTAINMENT Live music as per scheduled program at Heritage Awali/ Heritage Le Telfair/Heritage C Beach Club Free WIFI in all rooms and public areas. Free access to the Kids Club Timomo and Friends for children aged 3* - 11 years from 8.30 am to 11.00 pm daily. *Terms and Conditions apply. Not applicable for the UK market until the 1 st of Feb 18 arrivals. See your travel agent/tour Operator for up to date inclusions.

PREMIUM ALL INCLUSIVE* * (Available upon arrival until departure time even if room check out is already done) 1. One spa treatment per adult per day (NB except on arrival and departure days) to be taken from a selection of treatments (duration of 45 mins for each treatment) - Not applicable under 16 years. 2. One quad bike tour in Heritage Nature Reserve (once per stay) NB in case of non-availability of the quad bike during the guests' stay, the hotel reserves the right to offer a buggy trip in exchange - Not applicable under 16 years. 3. One dinner invitation at the BOMA open air pop up outlet (once per stay & weather permitting) 4. One dinner invitation at the Steakhouse at Heritage Golf Club (set menu dinner) + selected alcoholic/nonalcoholic drinks during meal (once per stay). 5. Upgraded minibar with selected wines and spirits (replenished once daily) 6. Access fees to the Seven Coloured Earth of Chamarel + 3 course set menu lunch (including one half bottle of mineral water per person, any other drinks excluded) at Le Chamarel Restaurant (no transport provided, will be at clients extra cost, transport must be booked at the Guest Relations Counter at the hotel) - NB in case of non-availability of Le Chamarel restaurant, lunch will be at Case Noyale Hunting Lodge. 7. Premium AI-Bars include: Zenzibar, Infinity Blue, Coco Shack, Heritage C Beach Club and Heritage Golf Club. 8. No tray charge for 24 hours room service. 9. One lobster dinner (once per stay) at Infinity Blue 10. Coco Shack (as per operating hours) 11. Lunch a la carte can be taken at the Golf Club without supplement. *Terms and Conditions apply. Not applicable for the UK market until the 1 st of Feb 18 arrivals. See your travel agent/tour Operator for up to date inclusions. 12. One Pic-nic basket experience in the Awali endemic gardens or on the beach (to be pre-arranged 24hrs prior) 14. Dedicated service of the Guest Experiences Premium Counter (available 8hrs 23hrs daily). 15. One bubbles breakfast on the beach (once per stay)

OUR SELECTION* Heritage Resorts NATURE LOVERS Quad Trekking Picnic Nature discovery with a local guide Bird Watching INSPIRED GOURMET 12 restaurants and 8 bars Seven Colours dishes Heritage Bel Ombre sourced products High tea indulgence Tasting of Old rums and whiskys from the World Chef s table Boma, an African Experience HAPPY KIDS Baby Timomo and Heritage Le Telfair Kids club Ti chef Golf lessons Child spa treat Outdoor cinema (free) Crab hunting (free) Mini tree rope park Mini golf WELLNESS ADDICTS Wellness breaks 1 Spa village and 1 exclusive spa, Millesime Collection Wellness Nature Walks Coco Ritual treatment First Mauritian spa brand Healthy food options Daily wellness activity programme Well being & health care PASSIONATE GOLFERS AfrAsia Bank Mauritius Open (The first-ever tri-sanctioned tournament by the Sunshine, European and Asian Tours) Best golf in Mauritius Free golf carts for Gourmet Bliss guests Night golf PGA Pro FootGolf SNAG (Starting New At Golf) BE ACTIVE Dolphin watching Yoga Tai Chi Sports personal trainer Kite school Beach speedminton Seaside pleasures Segway LEISURE TIPS Heritage C Beach Club beach party Heritage C Beach Club Sunday brunch Cinema on the beach (free) Jazz nights (free) Sega evenings (free) African nights Pool game (free) Bocce Ball *Some activities at extra cost