Oman Air Baggage Policy

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Oman Air Baggage Policy

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http://www.omanair.com/en/travel-info/baggage-services/allowance Oman Air Baggage Policy Home > Printer-friendly PDF > Baggage Allowance Book or Fly with Oman Air check in 2 baggage pieces with a combined weight 30kg in Economy as your free baggage allowance. Guests travelling or booking in Economy Class can check in max 2 baggage pieces with a combined weight 30kg free of charge. Guests travelling on Oman Air s award-winning Business or First Class: 2 bags with combined weight of up to 50kg Baggage allowances for guests holding valid Gold or Silver Sindbad Cards Page 1 of 7

Economy Class: 2 bags pieces with a combined weight 50kg Business or First Class: 2 bags pieces with a combined weight 60kg Standard size and weight of each bag Linear dimension: 158 cm/62 in (width + height + length) Weight: No one single bag should weigh more than 32Kg. Baggage that exceeds the standard dimensions and weight restrictions are subject to applicable fees. How much will it cost for me to carry extra baggage? Please select departure and arrival airports to check extra baggage cost. * Required information Departure Airport* Arrival Airport* The above rates are applicable for journeys fully operated by Oman Air. If a portion of your journey is not operated by Oman Air, will be subject to separate rates. Additional baggage can be purchased here at a 20% discount. Please note: Your free baggage allowance will remain as per your ticket rules. For clarity, and for Page 2 of 7

information on excess baggage, please read the below: Frequently asked questions What is the difference between Oman Air s new piece concept and Oman Air s existing weight concept? What are the dimensions restrictions? All pieces of Checked-In baggage will have a maximum linear dimension of 158 centimeters or 62 inches. The items may include Cricket Bat, Badminton racket & Carom board. Any item outside of these dimensions may be accepted by Oman Air as Specialist Baggage or Cargo, check here for latest Specialist or Cargo rates. Sports baggage to an additional allowance of 23kg or 32kg and relevant dimensions for Sporting Item. I am Sindbad member, does my any allowance change? How do I avail of the extra baggage? Sindbad guests with valid Silver and Gold cards travelling in Economy will be entitled to total check in allowance of 2 bags with a combined weight 50kg Sindbad members with valid Silver and Gold cards travelling in Business and First will receive an additional for 30kg weight for first and second bag. Sindbad Guests must carry the physical card or digital card (on mobile app) to avail Frequent Guest benefits at airport. In the event, the guest do not carry either, then airports may go an extra mile to verify guests status in the system. In such situation, inform guests of the additional time taken and challenge in providing such assistance often. I am an Omani Student studying abroad, do I receive any additional allowance? Omani Students travelling in Economy will be entitled to an additional baggage with a maximum weight of 20kg bringing their allowance to 2pc 50kg. Proof of study required. I am travelling with more than one bag but a combined weight of less than my free baggage allowance, do I need to purchase additional baggage? I am traveling in a group or with my family, what is our allowance? Page 3 of 7

I am traveling with an infant, what is my allowance? Guests travelling in with an infant are entitled to one extra piece with a maximum 10KG weight. I am travelling to a specific destination, does my allowance change? Guests traveling to/from Muscat will be entitled Golf Bag in addition to their Free Baggage Allowance. Guests traveling to all other destinations on Oman Air Network can identify their golf bag as 1 bag within their baggage allowance. If the bag is outside the guests allowance, they must pay the applicable rate. Until Further Notice: Guest traveling in Economy classes from and to Nairobi may be to entitled one additional 20kg piece of baggage in addition to their Free Baggage Allowance and any additional bags resulting from their membership of Sindbad, Oman Air s Frequent Flyer Program. I am travelling from/to North America, does my allowance change? Yes, All guests travelling onwards to North America will be entitled to 2 x 23kg bags with linear dimensions of 158cms in Economy and 2 x 23kg bags in Business. I am traveling with Oman Air on part of my journey, what is my allowance? If your ticket is issued by Oman Air, your allowance is as per above the restrictions. If your ticket is not issued by Oman Air, check with the issuing Airline for allowance and restriction. Please note: Your free baggage allowance will remain as per your ticket rules. For clarity, and for information on excess baggage, please read the below: How can I purchase additional allowance? Any additional pieces above the stated allowance will be considered as excess baggage and can be purchased at through Manage Booking, Oman Air s Call Centre, City Ticket Offices or Approved Travel Agents prior to travel to ensure carriage of baggage. What is considered Specialist Luggage? Any additional pieces above 20kg or 158cms is considered Specialist Baggage and will charged accordingly. All Sporting Equipment is available through Manage Booking Any additional pieces above 20KG or 158cms is considered Specialist Baggage or items listed below and will be charged accordingly. Guest traveling to/from Muscat will be entitled one Golf Bag in addition to their Free Baggage Allowance. Page 4 of 7

Guest traveling to all other destinations on Oman Air Network can identify their golf bag as 1 bag within their baggage allowance All Pets & Sporting Equipment will be checked as Specialist Equipment with set rates. In any instances where the weight or dimensions exceed, guests can still avail and purchase item and will be charged for the relative item. Examples include: Golfing equipment this is considered as specialist equipment and can be considered within Free Baggage Allowance Live Animals see specific charge Flat Screen TVs may be considered within Free Baggage Allowance, max screen size 42, please contact your local ticket office for sizes over 42 Musical instrument see specific charge (Guitars can be considered within Free Baggage Allowance) Hunting rifles Snow skiing equipment style Bowling equipment Wind surfer equipment Saddles Paddle Skis Film equipment Hiking equipment Surfing equipment Scuba equipment Bicycle Vaulting poles Fishing equipment Paddle Skis, Scuba, Film, Surfing Equipment & Vaulting Poles will be considered as Large Equipment while all other will be considered as Medium Size and charged accordingly. Live Animals will be charged as Pet in Hold Guest purchasing a seat for their musical equipment are not obliged to purchase excess baggage What do I do with my Pet or Sporting Equipment? All Pets & Sporting Equipment are available for advance purchase via Omanair.com, Oman Air s Call Centre or City Ticket Offices or Approved Travel Agents along with separate rates at the airport. Can Oman Air refuse my baggage? All excess baggage is accepted by Oman Air on a first come first serve basis. We therefore advise guests to purchase via Omanair.com, Oman Air s Call Centre or City Ticket Offices or Approved Travel Agents prior to travel to ensure carriage of baggage. How is Additional or Excess Baggage charged? Baggage purchased in advance through Oman Air s website is discounted up to 20% of the prices charged at the Airport. Rates vary by baggage type and origin and destination see below table. Any additional pieces above the stated allowance will be considered as excess baggage and can be purchased at through Manage Booking, Oman Air s Call Centre, City Ticket Offices or Approved Travel Agents prior to travel to ensure carriage of baggage. Page 5 of 7

What happens if my excess baggage is not delivered or delayed? Unless otherwise advised by Oman Air staff, Guests with Excess Baggage that is delayed or does not arrive will receive compensation in line with that offered by Airline for lost baggage part of the guests free baggage allowance. Is Baggage purchased via Oman Air s website cheaper than purchasing baggage at the Airport? Baggage purchased in advance through Oman Air s website is discounted up to 20% of the prices charged at the Airport. All baggage purchased in advance is non-refundable. Is there a limit on the amount of pieces or weight I can purchase additional baggage? Yes, all guests are limited to a purchasing 1 additional piece of luggage. Additionally, Guests flying between Muscat, Europe, China, Malaysia, Thailand Singapore & Indonesia will be entitled to purchase 4 additional piece of luggage. Guests flying from and to Nepal and Bangladesh cannot purchase additional baggage. These restraints are inclusive of baggage and Specialist Equipment. What is the hand baggage allowance which remains the same, as follows: First and Business Class: Two bags per guest of 7kg each and a maximum dimension of linear 115cms (45inches) Economy Class: One bag per guest of 7kg and a maximum dimension of linear 115cms (45inches) Can I carry my camera/laptop/small Musical Instrument/Small Bag onboard along with my Hand Baggage In addition to the free baggage allowance, following items may also be accepted as carry-on baggage or checked-in baggage as deemed without any additional charges; Examples include: Handbag, pocket book or purse Overcoat, wrap or blanket Umbrella or walking stick Small Reading camera and / or binoculars Reading matter for flight Infant food for consumption during the flight (for guests travelling with infants) Infant carry basket / carry cot / Baby strollers (for guests travelling with infants) Collapsible wheelchair / crutches (for PRMs) Braces or prosthetic devices (provided the guest is dependent on them) Laptop / Portable PC in small bag Mobile Phone Seeing Eye Dog will be checked in the hold free of charge Tax & Service Charges on Baggage Please note that while online pricing is inclusive of Taxes and Charges, Airports may charge taxes and charges above the stated rates What kind of Pet s can be carried onboard and how much can they weigh? Carriage of Dog and Cats Pets in the appropriate portable carriage material is permitted. Page 6 of 7

Powered by TCPDF (www.tcpdf.org) Oman Air Baggage Policy Please check with your Local Ticketing Office to confirm. What is the policy on mix of classes travel? The free baggage allowance shall be according to the ticketed allowance that is published in the ticket against each sector. My flight is a code-share flight, can I purchase additional baggage? Yes, you will be charged using our weight system irrespective of the item type being checked in e.g. 20kg bag, Golf bag, Pet, Guitar etc. Piece concept rates only apply to Oman Air operated flights. My first flight is not with Oman Air but my others are, can I purchase additional baggage? Please check with the airline operating your first flight for excess baggage rates and conditions My first flight is with Oman Air but my onward flights are not, can I purchase additional baggage? Yes, you will be charged using our weight system irrespective of the item type being checked in e.g. 20kg bag, Golf bag, Pet, Guitar etc. Piece concept rates only apply to Oman Air operated flights. datalayer.push({ 'WYPageID':'SubPages' }); Page 7 of 7