SINGAPORE STOPOVER HOLIDAY 2017/18

Similar documents
PRICELIST CHANGI AIRPORT TRANSIT LOUNGE & HOTEL

The Great Singapore Airlines Getaway FY1718 GBP Singapore Stopover Holiday (UKIGC)

BASIC SINGAPORE STOPOVER AND SINGAPORE STOPOVER

FY18/19. Travel Agent GDS Booking Guide. Information is correct at time of printing. (February 2018)

SINGAPORE STOPOVER HOLIDAY PACKAGES / TRANSIT STAY

Singapore Stopover Program Workshop Series. 29 June 2016

19 April 2013 TB026-13

SINGAPORE STOPOVER HOLIDAY Travel Agent Booking Guide FY17/18

You must be at least 18 years of age to check-in and register for a room.

ASEAN TWIN CITIES SINGAPORE + 4D BORACAY

ASEAN TWIN CITIES SINGAPORE + 5D GOLDEN TRIANGLE & HILL TRIBES

ASEAN TWIN CITIES SINGAPORE + 4D KUCHING & IBAN LONGHOUSE SAFARI EXPERIENCE

3 DAYS SINGAPORE + SIA HOP-ON BUS. Published Price (SGD) Land Package 2 to Go. Day 1: Arrive Singapore

3 DAYS SINGAPORE + SIA HOP-ON BUS. Published Price (SGD) Land Package 2 to Go. Day 1: Arrive Singapore

SINGAPORE + 5D JAKARTA & BANDUNG

Seat Requests GPT is unable to assist with airline seat requests, you will be able to do so upon check in at the airport.

BEST OF SINGAPORE (Starting from - Dec 30, 2017)

3 DAYS SINGAPORE + SIA HOP-ON BUS

TERMS & CONDITIONS COME ALIVE REFRESH PACKAGE (JAPAN) HOTEL OFFER

SINGAPORE + 4D MANILA & PAGSANJAN FALLS

5. Qualified customers may purchase discounted flights to Singapore Airlines (SQ) and SilkAir (MI) destinations, as detailed in Annex A.

3 DAYS SINGAPORE + SIA HOP-ON BUS. Published Price (SGD) Land Package 2 to Go. Day 1: Arrive Singapore

Terms and Conditions Emirates Global First Class and Business Class Offer with MasterCard

CONFIRMATION OF ARRANGEMENTS BUCKS COUNTY WOMEN S CHORUS HELSINKI, TALLINN & STOCKHOLM

ASEAN TWIN CITIES SINGAPORE + 3D EMPIRE OF KHMERS

Dubai Group Tour Oct Oct 2018

SHANGRI-LA S LE TOUESSROK RESORT & SPA MAURITIUS

Cruise the New Guinea Islands onboard the Pacific Aria

AMAZING BALI & ENCHANTING SINGAPORE Oct 2018

Amazing Andaman. Port Blair- Havelock Oct Oct 2018

Yorker Asian Sapphire Package YHS5N-1 SINGAPORE WITH GENTING DREAM CRUISE (SIN-PORT KLANG-SIN) Independent Travel Plan for Minimum 02 Adults.

CONFIRMATION OF ARRANGEMENTS. Rancocas Valley Regional High School Choir and The Shepheard Singers POLAND & GERMANY

Yorker Asian Solitaire - YHS6N-5A SINGAPORE WITH GENTING DREAM CRUISE(SIN-HIGH SEA-SIN) Independent Travel Plan for Minimum 02 Adults.

CONFIRMATION OF ARRANGEMENTS BAY AREA CHORUS IRELAND

FINLAND, ESTONIA & LATVIA

SINGAPORE + 5D MINAHASA ADVENTURE

CONFIRMATION OF ARRANGEMENTS SECOND BAPTIST SCHOOL VISION CHOIR PRAGUE, VIENNA, SALZBURG & MUNICH

Check-in to China Program 2016 Terms & Conditions

Yorker Asian Solitaire YHS5N-2A SINGAPORE WITH GENTINGDREAMCRUISE(SIN-PKL-SIN) Independent Travel Plan for Minimum 02 Adults.

2. By participating in this Offer, participants agree to be bound by all the terms and conditions below.

Agency Information. Agency: Sunwing.ca Address: 27 Fasken Drive Toronto, ON Phone:

Child ( Yrs) Pool Villa with private Pool - in US Dollars Per Room Per Night Max Occupancy: 2 adults + 2 children or 3 adults

Product Types and Associated Special Conditions

Confluence: A Center for Spirituality Pilgrimage to Iona, Scotland April 18 28, 2013

SINGAPORE AIRLINES AIRFARE AVAILABLE IN CONJUNCTION WITH 2014 FORMULA ONE SINGAPORE AIRLINES SINGAPORE GRAND PRIX PACKAGES ONLY

CREDIT CARD AUTHORIZATION FORM

Preferential treatment. wherever you go

British Airways PLC. Agreement to Supply Group Nett Rates. Terms and Conditions

luxaviation S.A. GENERAL TERMS AND CONDITIONS OF BUSINESS

Terms and Conditions of the Carrier

Terms and Conditions Group Fare: Domestic Saver Fare

CONTINGENT WORKER TRAVEL GUIDLINES (Updated: 09/18/2018)

DEPARTURE FROM TERMINAL VIA CARRIER FLIGHT DATE DEP ARR

FREE SINGAPORE TOUR (Jointly organized by Singapore Airlines, Singapore Tourism Board and Changi Airport Group)

SHANGRI-LA S VILLINGILI RESORT & SPA MALDIVES ***** Market: ALL MARKETS Valid Till 07 Jan 2018

Macao Shopping Break - Terms and Conditions

OUTRIGGER KONOTTA MALDIVES RESORT ***** Market: All Markets except Asia Valid Till Oct 2017

松立假期 Sonic Travel & Tour 9424 Las Tunas Drive. Temple City, California Tel Fax:

CONTACT / PASSENGER INFORMATION

OUTRIGGER KONOTTA MALDIVES RESORT ***** Market: Asian Market Valid Till Oct 2017

Singapore to Sydney 18 days from $3399 Fly / Cruise / Stay Tou Balcony Cabin Per person twin share. Single supplement $2600.

Frequently Asked Questions

Singapore Airlines, a great way to fly

7 night Thailand Holiday, adult's only Resort!

Luxury Phuket $1999 * At a glance $2049 PER PERSON * 10 DAYS nrmatravel.com.au 9A York St Sydney

DEPARTURE FROM TERMINAL VIA CARRIER FLIGHT DATE DEP ARR

AIRPORT EXPRESS SINGLE JOURNEY TICKET VOUCHER REDEMPTION FORM

DISCOVER CHINA: April 9-17, 2016

Dining Benefits at Crowne Plaza Manila Galleria & Holiday Inn Manila Galleria

Member status PATA Member Chapter Member Non-member

Important Note regarding Peak Season dates for 2014 point 1K in Appendix A - Group Booking Confirmation

SINGAPORE WITH MALAYSIA 7 Nights / 8 Days

Indian Trails General Terms & Conditions

Europe, Africa & Middle East Division. EAME HR Benefits Policy No. Issue/Revision Date Page StarHOT Policy B001 EAME July

EASTERN MILES MEMBERSHIP TERMS AND CONDITIONS

BENCHMARK Incentive & Leisure Travels Pvt Ltd

BISHKEK FIXED DEPARTURE ITINERARY (29 Sept-03 Oct) and (29Dec-02Jan) Package Price : INR 38888/- per person

From only $2,599 Per Person Twin Share, Inside Cabin

PASSENGER FARE TARIFF AND SALES MANUAL

For additional information about this benefit, call Platinum Travel Service.

San Francisco Package (2 Nights/3 Days)

Content correct as of 12 February 2018

TERMS & CONDITIONS. AFL EVENT OFFICE PERTH AFL Authorised ON-SELLER OSAFL17/21

Content correct as of 18 November 2017

Content correct as of 19 December Lester B Pearson Intl - YYZ

TRAVELODGE HOTEL HOBART. GRAND CHANCELLOR (Mt. Side) ARRIVE HOBART Arrive Hobart, shuttle transfer to hotel CHOICE OF ONE TOUR AS BELOW :- 02

FORT HAYS STATE UNIVERSITY TRAVEL MANUAL

ORLANDO PACKAGE (2 NIGHTS/3 DAYS)

NORFOLK ISLAND ANNUAL BRIDGE HOLIDAY

Promo Bintan: 2D1N Luxury Villa Stay at 5-Star Bintan Lagoon Resort

Dubai. (06 Nights/07 Days)

Content correct as of 28 December Charles De Gaulle - CDG

Content correct as of 9 December Sheremetyevo - SVO

TOURS LIMITED WEST VAN PACKAGE FOR 2018 TOUR CODE : TLVW

BUDGET GROUP ACCOMMODATION

Aeronautical Prices and Terms and Conditions

From only $5,999 Per Person Twin Share, Inside Cabin

Content correct as of 4 May Incheon Intl - ICN

10 Day Phuket Luxury at Ayara Hilltops

Conditions of Carriage

Transcription:

SINGAPORE STOPOVER HOLIDAY 2017/18 Sales period 23 January 2017-31 March 2018 Travel period 1 April 2017-15 September 2018 (travel completion date) Travel embargos Formula 1 period from 14 to 17 September 2017 (both dates inclusive) and 2018 (dates tba) Prices may be subjected to relevant service charges, government taxes or currency fluctuations and may be changed without prior notice. All prices are per person unless otherwise specified and are inclusive of 10% travel agent commission. PRICELIST CHANGI AIRPORT TRANSIT LOUNGE & HOTEL Transit 1 (LOUNGE) Choice of Ambassador Transit Lounge T2 (XS1207), T3 (XS1207) or Plaza Premium Lounge T1 (XS 1211) Price per person (CHF) Transit 2 (HOTEL) Choice of Ambassador Transit Hotels T2 (XS1205), T3 (XS1203) or Aerotel T1 (XS1210) Price per person (CHF) TOUR CODE: TRAN TOUR CODE HCAG # TRAN * Per admission TWNB SGLB TWNB SGLB Per 6-hour block of lounge usage 25 Per 6-hour block of stay 10 43 53 82 For every subsequent block For every subsequent block of 6-hour 25 of 6-hour 53 82 53 82 For every additional hour 13 For every additional hour 12 22 12 22 Price includes :» Shower with basic toiletries» Light snacks / pastries / light meals, free flow of nonalcoholic beverages» Local and international magazines / newspaper, television» Complimentary Wi-Fi / Internet facilities and local calls Price includes :» 6-hour stay in Standard Room» Television» En-suite bathroom» Complimentary coffee / tea making facilities» Wake-up call service» Non-smoking room IMPORTANT: 1) Tour Code HCAG # applies for passengers who had not purchased any stopover or transit package. 2) Tour Code TRAN * applies for passengers who had already purchased a stopover or transit package in the same travel itinerary. PRICELIST BASIC SINGAPORE STOPOVER HOLIDAY (BSSH) Hotel Category Category A: Hotel Boss #, Days Hotel Singapore at Zhongshan Park #, Link Hotel #, Hotel Royal ^, Hotel Royal @ Queens ^ Category B: Chancellor @ Orchard #, Hotel Grand Pacific *, Destination Beach Road Singapore ^, V Hotel Lavender * Category C: Furama Riverfront ^, Hotel Grand Central #, Hotel Miramar *, Peninsula.Excelsior ^ Category D: Copthorne King's Hotel #, Furama City Centre ^, ibis Singapore on Bencoolen #, Ramada Singapore at Zhongshan Park * Category E: 3O Bencoolen *, Dorsett Singapore #, PARKROYAL on Kitchener Road ^, Village Hotel Albert Court * Category F: Concorde Hotel ^, Four Points by Sheraton Singapore, Riverview *, York Hotel ^ Price per person (CHF) First Night Additional Night Breakfast Supplement TWNB SGLB TWNB SGLB 29 74 57 85 18 36 92 64 99 18 43 99 71 106 22 50 110 78 117 57 120 85 148 64 131 92 159 Page 1 of 6

Category G: Carlton City Hotel ^, Orchard Hotel *, Park Hotel Clarke Quay # Category H: Carlton Hotel ^, Grand Copthorne Waterfront #, Hotel Jen Tanglin # Category I: Mandarin Orchard ^, Marina Mandarin ^, Swissotel The Stamford ^ Category J: Conrad Centennial Singapore *, Fairmont Singapore ^, Pan Pacific Singapore ^ Category K: Sofitel Singapore Sentosa Resort & Spa *, The Ritz Carlton, Millenia Singapore ^, The Westin Singapore ^ 71 159 99 187 78 166 106 194 92 205 120 233 113 233 141 1 134 282 163 311 Includes: 1 night accommodation at hotel in applicable price category (without breakfast) Airport - Hotel - Airport transfers on seat-in-coach basis Discounts on shopping, dining, sightseeing tours, tourists attractions and car rentals as listed in the SIA Boarding Pass Privileges program. Note: Breakfast Supplement, if required, has to be applied for the entire stay, including early check-in and/or late check-out PRICELIST SINGAPORE STOPOVER HOLIDAY (SSH) Hotel Category Category A: Hotel Boss #, Days Hotel Singapore at Zhongshan Park #, Link Hotel #, Hotel Royal ^, Hotel Royal @ Queens ^ Price per person (CHF) First Night Additional Night Breakfast Supplement TWNB SGLB TWNB SGLB 36 96 64 113 18 Category B: Chancellor @ Orchard #, Hotel Grand Pacific *, Destination Beach Road Singapore ^, V Hotel Lavender * Category C: Furama Riverfront ^, Hotel Grand Central #, Hotel Miramar *, Peninsula.Excelsior ^ 43 113 71 127 50 120 78 134 18 22 Category D: Copthorne King's Hotel #, Furama City Centre ^, ibis Singapore on Bencoolen #, Ramada Singapore at Zhongshan Park * 57 131 85 145 Category E: 3O Bencoolen *, Dorsett Singapore #, PARKROYAL on Kitchener Road ^, Village Hotel Albert Court * 64 141 92 156 Category F: Concorde Hotel ^, Four Points by Sheraton Singapore, Riverview *, York Hotel ^ Category G: Carlton City Hotel ^, Orchard Hotel *, Park Hotel Clarke Quay # 71 152 99 166 78 180 106 198 Category H: Carlton Hotel ^, Grand Copthorne Waterfront #, Hotel Jen Tanglin # 85 187 113 205 Category I: Mandarin Orchard ^, Marina Mandarin ^, Swissotel The Stamford ^ 99 2 127 244 Page 2 of 6

Category J: Conrad Centennial Singapore *, Fairmont Singapore ^, Pan Pacific Singapore ^ 120 254 148 8 Category K: Sofitel Singapore Sentosa Resort & Spa *, The Ritz Carlton, Millenia Singapore ^, The Westin Singapore ^ 141 303 170 321 Includes: 1 night accommodation at hotel in applicable price category (without breakfast). Airport - Hotel - Airport transfers on seat-in-coach basis. Discounts on shopping, dining, sightseeing tours, tourists attractions and car rentals as listed in the SIA Boarding Pass Privileges program. Unlimited rides on SIA Hop-on Bus services. One-time access / usage to over 19 attractions (worth more than SGD400): ~ Chinatown Food Street ($5 voucher) ~ Chinatown Heritage Centre ~ Gardens by the Bay (2 conservatories) ~ Indian Heritage Centre ~ Jurong Bird Park ~ Lee Kong Chian Natural History Museum ~ MINT Museum of Toys ~ Malay Heritage Centre ~ National Gallery Singapore ~ National Museum of Singapore ~ National Orchid Garden ~ Night Safari ~ Sentosa island admission + Choice of 2 attractions ~ Singapore Cable Car ~ Singapore Flyer ~ Singapore Philatelic Museum ~ Singapore River Cruise (bumboat tour) ~ Singapore Zoo ~ The Original Singapore Walks (Choice of 1 walk) Note: Breakfast Supplement, if required, has to be applied for the entire stay, including early check-in and/or late check-out Room capacity # Maximum 2 persons in a room * Maximum 3 persons in a room ^ Maximum 2 adults 2 children in a room (no bed for 2 nd child) Note: Maximum one extra bed OR baby cot is allowed in a room ADD-ON CHARGES The following requests should be prepared and arranged before arrival into Singapore: Accommodation Early check-in before 1200 hours Late check-out till 1800 hours Late check-out after 1800 hours One night based on additional night rate, subject to room availability. Incurs 50% of the additional night rate, subject to room availability. One night based on additional night rate, subject to room availability. Wheelchair transfer Foldable wheelchair Surcharge: 2300-0700 Non-foldable wheelchair Surcharge: 2300 0700 hours 27 per way per vehicle 24 per way per vehicle 56 per way per vehicle 25 per way per vehicle Private vehicle Combi transfer (max 6 pax with luggage) Surcharge: 2300 0700 hours Private car (max 2 pax with luggage) Standard Sedan Private car (max 2 pax with luggage) Mercedez E Class Surcharge: 2300 0700 hours 27 per way per vehicle 24 per way per vehicle 28 per way per vehicle 29 per way per vehicle 8 per way per vehicle GENERAL INFORMATION Place a booking for the desired package type and hotel at least 3 working days prior to the hotel check-in date. The following information must be provided:» Name(s) as in passport» Flight details, including arrival date in Singapore» Length of stay» Hotel required, with alternative choice» Room occupancy e.g. twin, single or twin room with extra bed You will receive documents confirming the name of the package that you have purchased. It is mandatory to bring the documents with you to Singapore and present it to our representative at the Transit Lounge, Transit Hotel or at the SIA Singapore Stopover counter on arrival, then to the hotel of your stay. Page 3 of 6

The package is not sold in Singapore. Restrictions on sale of Singapore Stopover Holiday packages may apply in some countries. The optional Beyond Singapore stays must be purchased prior to departure to Singapore. Please contact your local travel agent, SQ or MI offices or email to tw_res@singaporeair.com.sg TRANSFERS PROCEDURES Upon arrival into Singapore (after immigration and custom procedures), please proceed to the SIA Singapore Stopover counter, located at: a) Arrival Hall of Changi Airport Terminal 2 (After Belt 38 and McDonald s restaurant) b) Arrival Hall of Changi Airport Terminal 3 (After Belt 41 and McDonald s restaurant) Please refer page 70 for the SIA Singapore Stopover counter locations. Please present your travel documents to our counter representative who will arrange your return transfers. Kindly proceed to the counter immediately after the immigration clearance. Transfers are provided in air-conditioned coach or mini bus on seat-in-coach (shared) basis. Average waiting time is approximately 15 to 20 minutes, subject to seats availability. Your return transfer from the hotel of your stay will be booked at the counter on your arrival. Please contact +65 6732 7928 (office hours) or +65 9145 8660 (after office hours) and at least 24 hours ahead if you need to change your pick-up time. Confirmation of the change request is subject to availability. Please arrive at the designated pick up point at least 10 minutes before the scheduled pick up time to the airport. For baggage information, please refer to section on baggage allowance. Separate arrangement must be made for passengers arriving with wheelchair (either motorized or non-motorized) at a charge. Advance reservations are required and information can be obtained through the nearest SQ or MI office or with your local travel agent. Please refer to our Add On chart for the applicable charges. Private Transfers Private transfers must be prearranged at least 3 working days prior to flight arrival. The driver will meet you at the exit of your baggage belt in the Arrival Hall with a meeting name sign. Waiting time is 1 hour from flight landing. Please refer to our Add On chart for the applicable charges. COMPLIMENTARY DEALS (Applicable to SSH only) To enjoy the fantastic offers, you are required to stopover in Singapore and travel to another destination into and out of Singapore on SQ or MI. Please present your deals card and valid boarding pass/e-ticket for redemption at the participating establishment. The deals card will be issued to you at the SIA Singapore Stopover counter at Changi Airport. A delivery charge of SGD30 per service is applicable if you need the card to be delivered to you at the hotel and this is subject to the availability of the transport. For passengers with private car transfers, our driver will hand the welcome kit and deals card to the passengers at the arrival belt. The use of items offered in the deals card is for one time use and only valid up to the date of departure stated on the Singapore Stopover deals card and are not transferable. The offer is not available for accommodation on passengers own arrangement. Transfers to the attractions are not included in the package price. However, if you prefer inclusive transfers, it can be arranged at a charge. Please contact our counter representative at the SIA Singapore Stopover counter for the arrangement. For arrivals from 01 April to 15 September 2018, the inclusions for SSH package will be based on the updated Complimentary Deals, effective from 01 April 2018 instead. CONDITIONS OF SALE Eligibility Checklist Stopping over in Singapore en-route to another destination Visiting Singapore as a destination on a round-trip itinerary Passengers travelling on Singapore Airlines Limited (SQ) and/or SilkAir (Singapore) Private Limited (MI) operated flights into and out of Singapore (3-digits flight numbers starting with SQ or MI), ticketed by SQ and/or MI. Passengers travelling on itineraries consisting of SQ/MI cross-selling to TR (Scoot) segments. Eg. SYD-SIN-ATH where SYD-SIN is on SQ ticketed and operated flight, and SIN-ATH is on TR operated flight. Passengers travelling on SQ4281, SQ4282, NZ281, NZ282, NZ3285 and NZ3286 with connecting flights either on: i. SQ or MI (3-digits flight numbers starting with SQ/MI); or ii. Air New Zealand marketed flights (4-digits flight numbers starting with NZ) operated by SQ. Note: Codeshare flights with 4-digits SQ flight numbers on SIN-CHC vv are excluded. SSH, BSSH, HCAG TRAN SSH, BSSH, HCAG TRAN SSH BSSH NA NA Unaccompanied children below 18 years of age. NA NA Page 4 of 6

Passengers travelling on rebated and industry discounted travel and/or free air tickets. NA NA The Transit and Day-Use packages are available to passengers staying at Changi Airport for more than 3 hours. The Singapore Stopover Holiday 2017-2018 is only available to passengers travelling on SQ and MI flights. KrisFlyer mileage does not apply for hotel bookings made under the Singapore Stopover Holiday packages. BAGGAGE ALLOWANCE A maximum of two (2) pieces baggage with total weight not exceeding 30kg for check-in, one (1) piece of hand-carry cabin bag not exceeding 7kg and the sum of length, width and height of each piece not exceeding 115cm are permitted. Only checked baggage will be stored in the vehicle luggage compartment. Due to storage constraints, your baggage may be transported by luggage vans to your hotel or airport. This means your bag may travel separately from you and may arrive at the hotel or airport at a different time. The add-on charges for excess baggage are as follows:» SGD7 for each piece of standard size baggage» SGD10 for each piece of outsize or bulky baggage such as child car seat, foldable & non-foldable wheelchair, boxes, crates, etc.» SGD85 for a luggage van to transfer sporting equipment such as golfing and scuba diving equipment, surfboards, canoes, bicycles and musical equipment which are not allowed in the coach/mini bus. Passengers with such equipment should arrange private transfer or luggage van. The luggage van must be pre-booked prior to your arrival to Singapore. Alternatively, you may arrange for the sporting equipment to be left at the Airport Left Luggage counter. ACCOMMODATION Hotel rooms are standard rooms at minimum (refer brochure for room size guideline). Allocation of room category is at the discretion of the hotel. ROOM CONFIGURATION Single (SGLB)» Applies to an individual booking i.e. 1 adult only. The individual pays the single price. Twin (TWNB) Triple (TRPB)» Applies to 2 adults sharing one room, with each paying the twin-sharing price.» Applies to 1 child sharing a room with 1 adult. Each person pays the twin-sharing price.» Applies to a maximum of 3 adults sharing one room, with each adult paying the twin-sharing price. The 3rd adult will be provided with a rollaway bed.» Applies to 1 child sharing a room with 2 adults. The child pays the twin-sharing price. Only 1 extra bed will be provided.» Applies to 2 children sharing a room with 1 adult. Each child pays the twin-sharing price. Only 1 extra bed will be provided.» Applies to 2 children sharing a room with 2 adults. The first child pays the twin-sharing price. Only 1 extra bed will be provided. The second child will share the room on existing bedding without charge. HOTEL CHECK-IN AND CHECK-OUT TIMES Hotel check-in time varies between 12 noon and 3pm. The usual hotel check-out time is before 12 noon. Hotels reserve the right to charge for periods when the room is occupied before or after official check-in/check-out time. While making your reservation, please consider whether your booking requires early check-in and/or late check-out. ROOMING REQUESTS (NOT APPLICABLE TO TRANSIT HOTELS) You may request for services such as double bed, inter-connecting room, smoking / non-smoking room, low/high floor. However, these requests are not guaranteed and are subject to room availability on the day of arrival. Smoke-free hotels are Hotel Boss, Days Hotel Singapore at Zhongshan Park, Hotel Royal, Hotel Royal @ Queens, Chancellor @ Orchard, Hotel Grand Pacific, Destination Beach Road Singapore, V Hotel Lavender, Hotel Grand Central, Ramada Singapore at Zhongshan Park, 3O Bencoolen, Dorsett Singapore, Carlton City Hotel, Swissotel The Stamford, The Westin Singapore. HOTEL FOOD DISCOUNT As a Singapore Stopover passenger, you are entitled up to 50% food discount at the hotel of your stay. The offer is for ala-carte food items or buffet meals at the café as designated by the hotel. The discount does not apply during festive seasons and on the eve of public holidays. CHANGE OF BOOKING Should you decide to change your travel plans, please inform the nearest SQ or MI office or your travel agent to make the changes. Otherwise, we cannot guarantee the availability of your accommodation and transfers. VISA REQUIREMENTS It is the passenger s responsibility to ensure that passports, visas and all travel documents are valid for entry into Singapore and other destinations (if applicable). CANCELLATION AND NO SHOWS For cancellations within 2 working days prior to hotel check-in date and no shows, a fee equivalent to first night s stay is chargeable. REFUNDS There is no refund for unused or partially used items in the programmes. Inclusive benefits are not transferable and cannot be exchanged for cash or any other forms of claims if not utilized. However, for cancellations with valid reasons, refunds are allowed if services are not utilized at all. Refunds must be applied for within three months of cancellation and the original document must be presented. Page 5 of 6

ITEMS NOT INCLUDED Airport taxes, seaport taxes, surcharges, visa fees, sales taxes, exit charges levied by local authorities, custom duties, excess baggage charges, porter charge, personal and baggage insurance, laundry, meals, internet and all other expenses not specifically listed in this receipt/ brochure are not included in the price/ package. Usage of facilities at some hotels such as the health centre, business centre, spa, etc., may be subject to a fee. Passengers are advised to check with hotels prior to use. OTHER TERMS AND CONDITIONS All arrangements in this brochure for transport, accommodation or other services, except air transportation (the Services ) are provided by suppliers independent of Tradewinds Tours & Travel Pte Ltd ( TTT ), SQ, MI and/or participating partner airlines. SQ, MI and participating partner airlines only provide air transportation. Your contractual or other relationship is directly with the supplier of the Services and independent of SQ, MI or any participating partner. The Services are provided based on the terms and conditions of the supplier of the Services. Any limitations, which apply to the carrier s liability in respect of air transport as a result of the Warsaw Convention and the Montreal Convention (amended or unchanged), whichever shall be applicable, will also apply for the benefit of the organiser and supplier of the services. TTT, SQ, MI, any participating partner airline, their employees and/or agents will not be liable for any loss, damage, delay, expense, injury, accident, or death that occurs as a result of the provision of the Services. TTT, SQ, MI, any participating partner airline, their employees and/or agents will not be liable for any loss, damage, delay, expense, injury, accident, or death that occurs from causes outside their reasonable control or from any act or omission of a party other than themselves. In no event will the liability of TTT, SQ, MI, any participating partner airline, their employees and/or agents for any loss, damage, delay, or expense exceed as an absolute maximum the price of the Services obtained. GOVERNING LAW The terms and conditions herein constitute the entire agreement amongst TTT, SQ, MI and their participating partner airlines with you for the Singapore Stopover Programmes. This agreement is governed by and will be construed in accordance with the laws of Singapore. You will have to irrevocably submit to the exclusive jurisdiction of the courts of Singapore. In the interpretation of these conditions, no rules of construction will apply to the disadvantage of any party on the basis that that party drafted that condition. Note: Please refer to www.singaporeair.com for full terms & conditions. Version: FY17/18 CHF Information and prices are correct at time of printing Jan 2017. Latest update 20APR17 Page 6 of 6