Norfolk Air Traffic Control TOWER TRACON (ORF)

Norfolk Air Traffic Control TOWER TRACON (ORF)

ATO Mission, Vision and Values Our Mission Our continuing mission is to provide the safest, most efficient aerospace system in the world. Our Vision We continue to improve the safety and efficiency of flight. We are responsive to our customers and are accountable to the taxpayer and the flying public. Our Values Safety is our passion. We are the world leaders in aerospace safety. Quality is our trademark. We serve our country, our stakeholders, our customers, and each other. Integrity is our character. We do the right thing, even when no one is looking. People are our strength. We treat people as we want to be treated. 2

TABLE OF CONTENTS Welcome Letter 4 Norfolk Tower TRACON Today 5 Washington District NORFOLK TOWER TRACON (ORF) Organizational Chart 6 Norfolk Tower TRACON Leadership Team 7 Our Expectations of All Employees 8 Policies 9 Local Area Information 11 Online Resources 15 Norfolk Tower TRACON and Airport Area Map Error! Bookmark not defined. Photos of the Airport 19 Norfolk Tower TRACON Directory 19 3

Welcome Letter Dear New Employee Welcome to NORFOLK TOWER TRACON. Here you will have an opportunity to work with an outstanding team of professionals that help make us a great place to work and develop your skills. Your knowledge, abilities and positive attitude make you a great addition to our team, and I am certain that you will make a positive impact on our future. All of us want to make your tenure at this facility as enjoyable and rewarding as possible. Please feel free to ask any questions and express your thoughts and ideas to the staff and senior leadership. Our aim is to create an informal, professional atmosphere and involve everyone in the process of making our facility an exceptional place to work. I look forward to working with you, and would like to welcome you again to our team! Sincerely, Ernesto Lasen Air Traffic Manager, Norfolk TOWER TRACON 4

NORFOLK TOWER TRACON TODAY FAA NORFOLK CONTROL TOWER AND TRACON Built in 1995, the FAA Norfolk Air Traffic Control Tower stands 134 feet high. Operated and managed by the Federal Aviation Administration, the Norfolk Tower handles approximately 1,100 aircraft per day, 24 hours per day and 365 days per year. Radar coverage is provided by ASR-9 terminal system with a six-level weather detection capability. Also available for use is an Enhanced Target Generator (ETG) lab with two radar scopes to accomplish training objectives, as well as the IDS4 system, a specialized microcomputer network system designed to distribute and display both static and realtime data regarding weather and other rapidly changing critical information to air traffic controllers. AIRPORT Norfolk International Airport is southeastern Virginia's dominant airport serving the Greater Hampton Roads area and northeastern North Carolina. Offering nearly 200 arrivals and departures daily to major cities throughout the United States, Norfolk International presently ranks in the country's top 65 airports in terms of passengers served annually, with 3.9 million passengers in 2005. Adjacent to the celebrated Norfolk Botanical Garden, Norfolk International Airport is surrounded by year-round beauty and has become a national role model for reconciling expanding air facilities and a delicate ecological sanctuary. LOCATION Norfolk International Airport is located one mile east of I-64 ( Norview Ave exit #279), eight miles northeast of downtown Norfolk, Va.; 20 miles west of the Virginia Beach oceanfront; and 45 miles southeast of Williamsburg, Va. SCHEDULED AIR SERVICE Norfolk International is served by six major airlines and six regional carriers - American, Continental, Delta, Northwest, Southwest and US Airways, American Eagle, Continental Express, Delta Connection, Northwest Airlink, United Express and US Airways Express. The airlines combined provide the Hampton Roads and northeastern North Carolina region with nearly 200 daily arrivals and departures to key destinations throughout the U.S. and the world. 5

Washington District NORFOLK TOWER TRACON (ORF) Organizational Chart The following organizational chart depicts the structure of the Washington District and Norfolk Tower TRACON Management Team. Don Simons Manager, Washington District Air Traffic Manager, DCA Tower Theresa Mount DCA Tower Staff Manager (SM) Karen Lea Congdon District Administrative Officer (AO) Jim Slate IAD Tower Manager (ATM) Sue O Brien-Knox BWI Tower Manager (ATM) Michael Stewart HEF Tower Manager (ATM) Norma Ely ADW Tower Manager (ATM) Ernesto Lasen ORF TOWER TRACON Manager (ATM) Billy Cook PHF Tower Manager (ATM) John Broderick ROA TOWER TRACON Manager (ATM) Pamela Coopwood RIC Tower Manager (ATM) Connie Croom ORF Administrative Assistant (AA) Vacant ORF Operations Manager (OM) William Holland ORF Support Manager (SM) James Blankenship ORF Front Line Manager Scott Pendlebury ORF Front Line Manager (FLM) Brian Jones ORF Front Line Manager (FLM) James Brewster ORF Front Line Manager (FLM) Melba Moses ORF Front Line Manager (FLM) Vacant ORF Front Line Manager (FLM) Bob Larson ORF Admin Assistant (FLM) Francis Miller Quality Assurance Specialist (QA) Cliff Stowe Plans & Procedures Specialist (PPS) Ricky Waters Lead, Raytheon Contract Training Department Frank O Reilly Raytheon Contract Training Kenneth Hunt Raytheon Contract Training 6

Norfolk Tower Leadership Team William Holland, Support Manager (SM), Norfolk TOWER TRACON Welcome to Norfolk. William Butch Holland is the Support Manager (SM) at Norfolk Tower. His FAA career began at John F. Kennedy Tower in 1981. He has served the agency as CPC at JFK Tower, ACY Tower and ORF Tower. He s also held the positions of Plans & Procedures Specialist, Quality Assurance & Training Specialist and Frontline Manager (FLM) during this time. 7

Our Expectations of All Employees Norfolk Tower leadership team expects all employees to: Come to work, be on time Be prepared mentally and physically Understand leave policy and manage your leave appropriately Be cooperative and professional Treat people with respect and dignity Take initiative Be accountable Lead by example be a good role model Do not tolerate or engage in any form of harassment or discrimination Actively participate in training Know your airspace and systems, know your equipment Use prescribed phraseology/correct facility and equipment names Follow rules and procedures Be open to feedback provide honest information Be an effective team member 8

Policies Reporting for Duty All new employees are expected to report to work at Norfolk on the first business day following completion of the academy or following the last day assigned to a prior facility (for transfer employees) at 0800L time unless otherwise coordinated with and/or directed by Norfolk management. Hours of Duty Norfolk Tower TRACON is a 24 hour facility, 7 days a week including holidays (24/7/365). Basic administrative hours are Monday through Friday, 0800L - 1630L. Operational personnel are subject to shift work assignment throughout the 24 hour period, 5 day week, 8 hour shift with an overtime shift variation potential (not to exceed 10 hour day or 6 day week). Parking The parking area is located just west of the main building. No one shall park in areas marked as prohibited either by signage or ground markings. Security Security is everyone s responsibility. All employees are required to challenge anyone not displaying a valid FAA ID, trying to obtain access to an unauthorized area, unescorted, parking in an unauthorized area or suspicious behavior. Any suspected violation shall be reported to a management immediately. Building Access and gate Access pass cards shall be issued to employees and or long term guest at meeting all FAA security requirements and at management s discretion. 9

FAA ID Cards A valid FAA employee, contractor or visitors badge shall be displayed at all times in a visible area of the front upper body and shall be available for visual inspection upon request at all times. Guests and Visitors All guess and visitors shall sign in, on the visitors log located at the front desk, main building entrance and issued a visitors badge immediately upon arrival. Guest and visitors who do not hold a current FAA employee or contractor badge and do not have current or ongoing business at this facility shall be escorted at all times by a current FAA or contractor badge employee. Cell Phones Although cell phone use is not prohibited in the general and administrative areas of the main building, it is prohibited in the Air Traffic operational areas as well as any associated areas such as the Tower Cab and TRACON and attached equipment rooms. 10

Local Area Information Hampton Roads Profile Norfolk ATCT is located in and controls the airspace for Hampton Roads, the name for the southeastern region of Virginia. Hampton Roads is ranked the 31st largest Metropolitan Statistical Area (MSA) in the United States. Recently recognized by a University of Wisconsin study as the nation s most diverse region, the region is home to 1.6 million people and includes the cities of Chesapeake, Franklin, Hampton, Newport News, Norfolk, Poquoson, Portsmouth, Suffolk, Virginia Beach, and Williamsburg; and the counties of Gloucester, Isle of Wight, James City, Mathews, Southampton, Surry and York; and Currituck in North Carolina. Hampton Roads is the birthplace of Colonial America. It is home to Jamestown, the first permanent English settlement, and to Colonial Williamsburg. Its rich history, thriving maritime industry, and beautiful waterfront landscapes merge with livable communities, modern technology, economic prosperity, and a strong military presence to create a unique and welcoming place in which to live and do business. Hampton Roads has it all: from 29 miles of Atlantic Ocean beaches, to historic early American culture; from visual and performing arts to world-class museums celebrating soaring achievements in air and space, maritime leadership, and the marine environment; from the many rivers, inlets, and streams, to the Ocean, the Chesapeake Bay, and the picturesque and serene Great Dismal Swamp, and all the varied communities and places within and between. 11

Hampton Roads Attractions Looking for something to do on the week-end? From the Azalea Festival, to the tall ships of Harborfest, to the Oceana Air Show and Neptune Festival, excitement is always close by. Hungry? The Pungo Strawberry Festival and Suffolk Peanut Fest are a treat. Are you an angler? The Striped Bass World Champions and Rockfish Shootout should keep you hooked. Do you like to take a more active role? Well Virginia Beach is also home to the East Coast Surfing Championships, an annual contest of more than 100 of the world's top professional surfers and an estimated 400 amateur surfers. This is North America's oldest surfing contest Norfolk also serves as home to two professional franchises, the Norfolk Tides of the International League and the Norfolk Admirals of the American Hockey League. Is history your passion? Jamestown, Yorktown and Colonial Williamsburg aren t just places on a map; they re where our nation was born. The restored areas are brought to life with tradesmen and historical interpreters in full period costume. Recreations and exhibits tell the story from the beginning of colonial unrest to the emergence of a free nation. 12

And don t forget about Nauticus. The National Maritime Center, features hands-on exhibits, interactive theaters, aquaria, digital high-definition films and an extensive variety of educational programs. It is also home to the battleship USS Wisconsin, the last battleship to be built in the United States. If you take a delight in the arts, look no further than The Chrysler Museum of Art. Located in the Ghent district, it is the region's foremost art museum and is considered by the New York Times to be the finest in the state. Or lend your patronage al fresco by attending the many outdoor Art shows. From May to October you can peruse the Boardwalk, Seawall, Stockley Gardens Art Shows and many more. 13

If just plain fun is where your at, then Busch Gardens, and the numerous water parks should fit the bill. Action-packed, adventure parks with top-rated roller coasters, rides, shows, a wide variety of culinary experiences and shops should keep you entertained and leave you happily exhausted. And to wrap it up, tickle your senses and soak up the peace that the unique marine environment of Hampton Roads has to offer. Habitats include beach, dunes, woodland, farm fields, and marsh. The majority of refuge marshlands are on islands contained within the waters of Back Bay. Approximately 10,000 snow geese and a large variety of ducks visit Back Bay Refuge during the peak of fall migration. The refuge also provides habitat for a wide assortment of other wildlife, including threatened and endangered species such as loggerhead sea turtles, piping plovers, peregrine falcons, bald eagles, and even wild ponies. One of the few remaining American wildernesses is the Great Dismal Swamp. Many tales have been told about the Great Dismal and its mysterious circular lake, a biological wonder few have ever experienced. Several poets and history writers viewed this place in different ways: both a paradise and a place of foreboding unknown; rich and desolate; sweet smelling and pungent; a place where a person may find peace, or if lost, may never find the way out. 14

Online Resources Local Government Resources City of Chesapeake City of Hampton Isle of Wight County City of Newport News City of Norfolk City of Portsmouth City of Suffolk City of Virginia Beach Community Volunteering Volunteer Hampton Roads Chamber of Commerce Hampton Roads Chamber of Commerce Housing and Relocating Assistance Hampton Roads Realtors Association Hampton Roads Movers 15

Local News and Information Virginian Pilot Online WAVY TV 10 Visit Hampton Roads.Com Hampton Roads Schools Hampton Roads Public Schools Hampton Roads Private Schools Home School Information Local Sports Teams Baseball: Norfolk Tides Basketball: Old Dominion University - Monarchs & Lady Monarchs Football: Norfolk State University - Spartans Hockey: Norfolk Admirals Sports Leagues Sand Soccer League: Hampton Roads Soccer Council - Sand Soccer Soccer League: Chesapeake Select Soccer Club 16

This page has been redacted for posting on the web. It will be available in the guide you receive from your facility. 17

Photos of the Airport Below is a selection of photos of runways, facilities and the airport terminal 1: Norfolk Airport Aerial Map 2: Norfolk Airport Arrival Terminal 18

Norfolk Tower Directory The following list provides the most commonly used phone numbers within the Norfolk Tower facility: >> Front Desk and General Number >> Administrative Assistant >> Facility Night & Weekend >> AT Manager s Office >> Support Manager Number >>Quality Assurance Number >> Plans and Procedures Number >> Training Department >> Facility Fax >> Tech Ops (757) 460-5142 (757) 460-4926 (757) 363-5864 (757 460-5667 (757) 460-4102 (757) 460-9196 (757) 460-9893 (757) 363-9465 (757) 460-9894 (757) 460-4599 19

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