Appendix: Sources for Research PROFESSIONAL BODIES Association of Quality Management Consultants 4, Beyne Road Olivers Battery Winchester S022 4JW Tel: 0962 864394 British Institute of Management Management House Cottingham Road Corby NN17 1 TI Tel: 0536 204222 British Production and Inventory Control Society University of Warwick Science Park Sir William Lyons Road Coventry CV 4 7EZ Tel: 0203 692266 Chartered Society of Designers 29 Bedford Square London WClB 3EG Tel: 071-631 1510 Institute of Directors 116 Pall Mall London SWl Y SED Tel: 071-839 1233 Institute of Export Export House 64 Clifton Street London EC2A 4HB Tel: 071-247 9812 103
104 How to Become a Consultant Institute of Logistics and Distribution Management Douglas House Queens Square Corby NN171PL Tel: 0536 205500 Institute of Management Consultants 32 Hatton Garden London EC1N 8DL Tel: 071-242 2140 Institute of Manufacturing Engineers Rochester House 66 Little Ealing Lane London W5 4XX Tel: 081-579 9411 Institute of Materials Management Cranfield Institute of Technology Cranfield MK43 OAL Tel: 0234 750662 Institute of Personnel Management 35 Camp Road Wimbledon SW19 4UW Tel: 081-946 9100 Institute of Practitioners in Advertising 44 Belgrave Square London SW1X 8QS Tel: 071-235 7020 Institute of Purchasing and Supply Easton-on-the-Hill Stamford PE9 3NZ Tel: 0780 56777 Institute of Quality Assurance 8 Grosvenor Gardens London SW1 ODQ Tel: 071-730 7154
Appendix: Sources for Research 105 Institute of Training and Development Marlow House Marlow SL7 1 BN Tel: 0628 890123 Institute of Translation and Interpreting 318a Finchley Road London NW3 5HT Tel: 071-794 9931 Management Consultants Association 11 West Halkin Street London SW1X 8JL Tel: 071-235 3897 TRADE ASSOCIATIONS Agricultural Engineers Association Ltd Samuelson House Paxton Road Orton Centre Peterborough PE2 OLT Tel: 0733 371381 Association of British Health Care Industries Consort House 26 Queensway London W2 3RX Tel: 071-221 4612 Association of Database Producers c/o Royal Society of Chemistry University Park Nottingham NG7 2RD Tel: 0602 507411 Association of Manufacturers of Domestic Electrical Appliances Leicester House 8 Leicester Street London WC2H 7BN Tel: 071-437 0678
106 How to Become a Consultant British Aerosol Manufacturers' Association Kings Buildings Smith Square London SW1P 3JI Tel: 071-828 5111 British Ceramic Manufacturers' Association Station Road Stoke-on-Trent ST4 2SA Tel: 0782 744631 British Consultants Bureau 1 Westminster Palace Gardens 1-7 Artillery Road London SW1P 1RJ Tel: 071-222 3651 British Exporters Association 16 Dartmouth Street London SW1H 9BL Tel: 071-222 5419 British Footwear Manufacturers' Association Royalty House 72 Dean Street London W1 V 5HB Tel: 071-734 8901 British Franchise Association Thames View Newtown Road Henley-on-Thames RG9 1HG Tel: 0491 578049 British Furniture Manufacturers' Federated Association 30 Harcourt Street London W1H 2AA Tel: 071-0857
Appendix: Sources for Research 107 British Hardware and Housewares Association 35 Billing Road Northampton NN1 500 Tel: 0604 22023 British Industrial Truck Association Buckhurst Hill Ascot SL5 7RP Tel: 0990 23800 British Insurance Association Aldermary House 10 Queen Street London EC4 1NT Tel: 071-248 4477 British International Freight Association Redfern House Browells Lane Feltham TW13 7EP Tel: 081-844 2266 British Plastics Federation 5 Belgrave Square London SW1X 8PH Tel: 071-235 9483 British Printing Industries Association 11 Bedford Row London WC1 Tel: 071-242 6904 British Pump Manufacturers' Association Artillery House Artillery Row London SW1P 1RT Tel: 071-222 0830 British Textiles Confederation 24 Buckingham Gate London SW1E 6LB Tel: 071-828 5222
108 How to Become a Consultant Business Equipment and Information Technology Association 8 Southampton Place London WClA 2EF Tel: 071-405 6233 Chemical Industries Association Kings Buildings Smith Square London SWlP 3JJ Tel: 071-834 3399 Clothing and Footwear Institute 71 Brushfield Street London El 6AA Tel: 071-247 1696 Computing Services Association Hanover House 73 High Holborn London WCl V 6LE Tel: 071-405 2171 Cosmetic Toiletry and Perfumery Association 35 Dover Street London WlX 3RA Tel: 071-491 8891 Display Producers and Screen Printers' Association 243 Gray's Inn Road London WClX 8RB Tel: 071-837 2275 Electronic Components Industry Federation Romano House 399 The Strand London WC2R OLT Tel: 071-497 2311 Electronic Engineering Association Leicester House 8 Leicester Street London WC2H 7BN Tel: 071-437 0678
Appendix: Sources for Research 109 Engineering Industries Association 16 Dartmouth Street London SW1H 9BL Tel: 071-222 2367 Federation of British Hand Tool Manufacturers Light Trades House Melbourne Avenue Sheffield S10 2QT Tel: 0742 663084 Federation of Garden and Leisure Equipment Exporters 96 Church Street Great Bedwyn Marlborough SN8 3PF Tel: 0672 870392 Federation of Manufacturers of Construction Equipment Carolyn House 22 Dingwall Road Croydon CRO 9XF Tel: 081-688 2727 Glass and Glazing Federation 44 Borough High Street London SE1 1XP Tel: 071-403 7177 Glass Manufacturers' Association 19 Portland Place London W1N 4BH Tel: 071-580 6952 Heating, Ventilating and Air Conditioning Manufacturers Association Sterling House 6 Furlong Road Bourne End SL8 5DG Tel: 06285 31186
110 How to Become a Consultant Lighting Industry Federation Swan House 207 Balham High Road London SW17 7BQ Tel: 081-675 5432 Machine Tool Trades Association 62 Bayswater Road London W2 3PH Tel: 071-402 6671 National Metal Trades Association 14 Pall Mall London SW1 Y 5LZ Tel: 071-930 7171 Scientific Instrument Manufacturers' Association Leicester House 8 Leicester Street London WC2H 7BN Tel: 071-437 0678 Society of Motor Manufacturers and Traders Ltd Forbes House Halkin Street London SW1X 70S Tel: 071-235 7000 Tool and Gauge-Makers Association 24 White Hart Street High Wycombe HP11 2HL Tel: 0494 444645 GOVERNMENTAL AND OTHER SOURCES Advisory Conciliation and Arbitration Service 27 Wilton Street London SW1X 7 AZ Tel: 071-210 3600
Appendix: Sources for Research 111 British Council 10 Spring Gardens London SW1A 2BN Tel: 071-930 8466 British Standards Institution Linford Wood Milton Keynes MK14 6LE Tel: 0908 221166 Commission of the European Communities 8 Storey's Gate London SWlP 3AT Tel: 071-222 8122 Confederation of British Industry Centre Point 103 New Oxford Street London WC1A lou Tel: 071-379 7400 Council of British Chambers of Commerce Sovereign House 212a Shaftesbury Avenue London WC2H SEW Tel: 071-240 5831 The Design Council 28 Haymarket London SWl Y 4SU Tel: 071-839 8000 Department of Trade and Industry 1-19 Victoria Street London SWlH OET Tel: 071-828 4642 Department of Transport 2 Marsham Street London SWlP 3EB Tel: 071-276 3000
112 How to Become a Consultant Export Marketing Research Scheme Association of British Chambers of Commerce 4 Westwood House Westwood Business Park Coventry CV 4 8HS Tel: 0203 694484 International Chamber of Commerce Centre Point 103 New Oxford Street London WC1A 1QB Tel: 071-240 5558 Management Consultancy Information Service 38 Blenheim A venue Gants Hill Ilford IG2 6SQ Tel: 081-554 4695 Ministry of Agriculture, Fisheries and Food 3 Whitehall Place London SW1A 2HH Tel: 071-270 8080 National Physical Laboratory Teddington TW11 OLW Tel: 081-943 6311 United Nations Information Centre Ship House 20 Buckingham Gate London SW1 B 6LB Tel: 071-630 1981 World Bank New Zealand House Haymarket London SW1 Y 4TE Tel: 071-930 3886
Index Accountant 19, 20 Administration of practice 22 Advertising 39 Appointments 45, 46-8 Assessment meeting 48 Assignment meeting 60 validity of 61 client's view of 63 conduct of 82 work programme 83 influencing elements 87 Bank loan 21 Bank manager 20 Body language 65 British Standards 4 Brochure 34 Budgeting 24, 75 Business name 14 Business organisations, structure of 6 Business plan 19 Buying signals 55 Cash-flow forecast 23 Change resistance 9~ Client company ethos 86 personnel 83 Closing the sale 57 Competitors 36, 64, 75 Computer science 5 Concern, the age of 1 Consultants opportunities for 2 future for 6 personal qualities of 8 integrity of 94 Contacts 34 Credit control 24-7 Decision-making unit 50-2, 56, 71, 81 relations with 85 Diagnosis 88-90 Differential benefits 54 Direct mail 37-9 Diversification 42 Energy conservation 4 Expenses 76 Fee rates 41, 42, ~' 73 'Flexible firm' 6 Franchising 5 Gratuitous services 60, 77 Home, conducting business from 16 Income tax 15 Insurance 16, 17 Introductory letter 46 Invoicing 22 Leasing 22 Market 11, 36, 41 Marketing 12, 29-32 National Insurance contributions 16 Negligence, claims for 36 Networks 35, 42, 68-9 Objections to proposals 56 Overdraft 19-21 Partnerships 13, 15 Presentations 99-102 Private limited company 14 Progress meetings 64 Promotion of the practice 5, 33 Proposals 71-9 Public relations 5, 37 Recommenqations 96 Record systems 23 Recycling 4 Redundancy 7 Referrals 59 Rejecting assignments 66-8 Reports 64, 97-9 Selling 45, 53 Settlement terms 77 Slow payers 18 113
114 Sole proprietorship 13, 15 Solutions analysis 91-4 Start-up costs 18 'SWOT' analysis 29-30,33-5,41 Telecommuting 7 Terms of reference 81 Index Time management 69, 70 Training 5 Utilisation rate 76 Value Added Tax 16