SHORT BREAKS TO NSW INTRODUCTION

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SHORT BREAKS TO NSW March 2016 INTRODUCTION This document provides demographic profile of domestic and international short break 1 visitors to NSW, and their travel behaviour. It makes comparisons in terms where they go, who they go with, where they stay, their main activities and mode of transport they use. For the international short break market to NSW, this document reports only on Holiday visitors who spent one to three nights in Australia whose only stopover destination in their trip was NSW. The annual study into the Australian travel mindset, ate 2 reported that short breaks are a vital component of a happy life, offering a chance to get away from city busyness and to refresh and relax. short breaks are often a mix of planned and spontaneous trips, spread across the calendar to provide milestones to look forward to. Australians like to make short domestic trips often, even after returning from long-haul overseas trips. The study also reported that travel within Australia fulfils a range of different needs such as need for rejuvenation, a break from normality or connecting with family. The key drivers for domestic travel by Australians focus around ease and convenience. Key attributes of destinations include: Somewhere relaxed and easy with beautiful surroundings (e.g. scenery and beaches), in the same time zone, which have familiar restaurants, healthcare and amenities; Accessible locations particularly for short breaks, often only a few hours drive from home. The short breaks market to Australia accounts for a quarter (25%) of total overnight visitors (domestic and international) to the country. visitors account for majority (98%) of the short breaks market while international visitor s market share is only 2%. 1 In this document Short Break Visitor is defined as a visitor who spends between one and three nights away from home/ overseas for Holiday purposes. 2 ate is an annual syndicated study conducted by research company TNS Australia, which looks into the Australian travel market, their mindset, attitudes to travel and outlook.

Visitors (000) P a g e 2 MARKET SIZE In the year ended (YE) September 2015, there were 7.4 million domestic short break trips to NSW (up 4% on ember 2014). These visitors stayed over 13.7 million nights in the state (up 2% on the previous year). Chart 1: Short Break Visitors Market Share (%) New South Wales Queensland 21% 19% 29% 32% Victoria Other 5% 21% 28% NSW leads other Australian states and territories in domestic and international short break visitors. short break visitors to NSW accounted for almost a third (32%) of the total Australian short breaks market. Victoria received 29% of the domestic short break visitors while Queensland received 19%. NSW s share of domestic short break visitors in ember 2015 was steady when compared to the ember 2006 (down 0.1% points) Half () of international short break visitors to Australia came to NSW, 28% to Victoria and 21% to Queensland. Other states and territories accounted for 5% of international short break visitors to Australia. NSW s share of the international short breaks market for the year has increased by 3.4% points. Source: National and Visitor Surveys, Year Ending MARKET TREND travel Over the past ten years, domestic short breaks market in Australia has seen some minor oscillations. Since ember 2006, the total number of visitors has increased by 14%. In the past decade, short breaks market in NSW also grew by 14%. NSW has been the top destination for domestic short break visitors to Australia accounting for around a third of the market. Chart 2: Short Break visitors 25,000 20,000 19,970 20,910 20,930 19,770 19,640 19,780 19,880 21,520 21,700 22,830 100% 90% 80% 70% 15,000 60% 10,000 5,000 32% 33% 34% 33% 35% 34% 32% 33% 33% 32% 6,460 6,860 7,050 6,620 6,880 6,640 6,350 7,160 7,080 7,360 40% 30% 20% 10% 0 '06 '07 '08 '09 '10 '11 Source: National Visitor Survey, ember 2006 ember 2015. '12 '13 '14 '15 Short breaks Australia Short breaks NSW % share of NSW short break visitors 0%

Visitors (000) P a g e 3 travel Since year ended September 2006, the number of international short break visitors to Australia has increased by 30%. In the same period, short break visitors to NSW have increased by 39%. A minor drop in the visitation occurred in ember 2009 in the State, however the market recovered in the following years and grew substantially, up by 66% by ember 2015. Over the past ten years, NSW has been the top destination receiving around half of international short break visitors to Australia. Chart 3: Short Break visitors 500 100% 400 300 200 310 46% 287 276 49% 48% 353 327 52% 294 275 51% 48% 52% 53% 230 388 55% 402 90% 80% 70% 60% 40% 30% 100 144 141 134 120 140 140 172 187 213 200 20% 10% 0 '06 '07 '08 '09 '10 '11 '12 '13 '14 '15 Short breaks Australia Short breaks NSW % share of NSW short break visitors 0% Source: Visitor Survey, ember 2006 ember 2015. VISITOR PROFILE Age Chart 4: Short Break Visitors to NSW 27% 22% 19% 16% 20% 17% 21% 21% 19% 18% 15-29 30-39 40-49 50-59 60+ short breaks short breaks Source: National and Visitor Surveys, Year Ending In ember 2015, the youth market (15-29 years) was the largest age group for total short break visitors to NSW. youth visitors accounted for 22% of total international short break visitors while domestic accounted for 27% of total domestic short break visitors to the state. Since ember 2006, the strongest increase in total short break visitation was recorded by visitors aged 60 years and over, up 37%. By comparison, youth visitors (15-29 years) increased by 26% over the decade.

P a g e 4 Travel Party In ember 2015, adult couples were the most common travel party amongst short break visitors to NSW, with nearly one third (32%) of domestic short break visitors and 42% of international short break visitors. Australian short break visitors to NSW were more likely to travel with friends and relatives (28%) and with friends and family with children (27%) while international visitors taking short breaks were more likely to visit NSW as lone travellers (25%). Table 1: Travel Party Travel Party Travelling alone 10% 25% Adult couple 32% 42% Friends and/ or family groups travelling with children 27% 14% Friends and/ or relatives travelling together 28% 16% Other 2% 3% Source: National and Visitor Surveys, Year Ending Since ember 2006, friends and relatives travelling together without children recorded the strongest increase in the domestic short breaks market (up 45%) while the adult couples group had the highest growth in the international short breaks market (up 76%). Market source Table 2: Intrastate and Interstate Travel to NSW Source Market Short Break Visitors (%) NSW 74% Sydney 38% Regional NSW 36% Queensland 10% Victoria 7% ACT 7% South Australia 2% Other 1% Source: National and Visitor Surveys, Year Ending In ember 2015, the majority (74%) of domestic short break visitors to NSW came from within the State, almost evenly divided between Sydney residents (38%) and Regional NSW residents (36%). Interstate short break visitors mostly came from Queensland (10%), Victoria (7%) and ACT (7%). Of all intrastate short break visitors to NSW, just over half (51%) came from Sydney while 13% came from The Hunter and 8% from South Coast. Over the past decade, the highest growth in short break visitors to NSW were from ACT (up 61%) and South Australia (up ). Of the NSW regions, short break visitors from Capital Country and Central NSW recorded the strongest increases (up 54% and 39% respectively). In ember 2015, top source markets to NSW for short breaks were China (24%) followed by Korea (17%), New Zealand and USA (each at 12% share) and Japan (7%). Since ember 2006, there have been some considerable increases in the number of short break visitors to NSW. Arrivals from USA more than doubled (up 139%) while arrivals from China more than tripled (up 223% from ember 2008 3 ). 3 Data for China for ember 2006 and ember 2007 cannot be reported due to a very small sample size.

Visitors (000) P a g e 5 While New Zealand visitors may have travelled to Australia for short breaks, the medium to long-haul markets could have possibly travelled to Australia as part of a dual or multi-country trip. There is a lot of dual destination travel out of the US, with almost three-quarters of Holiday travellers visiting another country during their trip. Australia is the preferred option for upwards of 60 per cent of travellers over the summer period with the Pacific Islands (Fiji, Tahiti and Cook Islands) more popular during other periods of the year. The Chinese market continues to be predominantly dual destination and most Chinese holiday visitors visit Australia and another country (usually New Zealand) as part of the same trip. 4 Chart 5: Short Break visitors to NSW by Country of Origin - Top 5 60 50 +223% 40 30 20 10-17% +26% +139% -46% 0 '06 '07 '08 '09 '10 '11 '12 Source: Visitor Survey, ember 2006 ember 2015 '13 '14 '15 China Korea New Zealand USA Japan Destination Table 3: Travel to NSW Destinations Sydney 24% 98% Regional NSW 76% 4% North Coast NSW 16% * South Coast 16% * Hunter 12% * Central NSW 6% * Central Coast 5% * Blue Mountains 5% * The Murray 4% * Snowy Mountains 4% * Capital Country 4% * New England North West 3% * Riverina 2% * Outback NSW 1% * *Data unavailable due to small sample size Source: National and Visitor Surveys, Year Ending In ember 2015, Regional NSW received three quarters (76%) of domestic short break visitors to NSW. The most popular regional destinations were coastal areas, i.e. South Coast and North Coast (16% each), followed by The Hunter (12%). Nearly all international short break visitors (98%) came to Sydney and only a small proportion (4%) dispersed to Regional NSW. Over the past ten years, the total number of short break visitors to NSW increased by 14%. Short break arrivals to Sydney grew by 28% and to Regional NSW by 10%. March quarter is the most popular time of year for domestic short break travels to NSW. The most popular quarter for international short break travels within NSW is December quarter. 4 Tourism New Zealand market profiles, www.tourismnewzealand.com

P a g e 6 Activities Table 4: Main Activities Undertaken Activities * Social activities 87% 96% Outdoor or nature activities 47% 73% Sports or active outdoor activities 30% 5% Local attractions or tourist activities 22% 66% Arts / heritage / festival activities 22% 62% Source: National and Visitor Surveys, Year Ending In ember 2015, the top activities for domestic and international short break visitors to NSW were social activities such as: eating or dining out, sightseeing, going to the beach and/ or doing shopping. visitors had a higher participation rate in visiting local attractions or undertaking tourist activities than domestic visitors (66% vs 22%). Participating in sporting and/ or outdoor activities was more common amongst domestic travellers (30% vs 5% international travellers). Accommodation Table 5: Main Accommodation Types Used (nights) in NSW Accommodation Type Standard hotel/motor inn (below 4 star) 22% 40% Friends or relatives property 17% 6% Luxury hotel or luxury resort (4 or 5 star) 14% 40% Caravan park or commercial camping ground 14% * Rented house/apartment/flat or unit 11% * Backpacker or hostel * 6% *Data unavailable due to small sample size Source: National and Visitor Surveys, Year Ending In ember 2015, preferred accommodation choices amongst domestic short break visitors to NSW included staying in a standard hotel, motel or resort (22%) and staying with friends or relatives (17%). Australians taking short breaks were more likely to stay with their friends or relatives than overseas visitors. Majority of international short break visitors chose to stay in a commercial type of accommodation (standard or luxury). The commercial accommodation is utilised more amongst overseas short break visitors than Australians. Transport In ember 2015, car travel (84%) dominated transport choices amongst domestic visitors who travelled to NSW for short breaks. Almost half (43%) of international short break visitors used long distance transport (train, coach or bus) while some used local public transport (19%) and taxi or chauffeur driven hire car (18%). Table 6: Main Transport Types Used for Travel Transport Type in NSW Transport Type in NSW Private or company vehicle 84% Long distance transport 43% Air transport 8% Local public transport 19% Railway 3% Taxi / chauffeur driven hire car 18% Source: National and Visitor Surveys, Year Ending

P a g e 7 CONCLUSION This paper provided the demographic and travel profile of domestic and international short break visitors to NSW. The short breaks travel to Australia is dominated by domestic travel; however the number of visitors coming to the country for short breaks has been increasing rapidly over the past few years. Around a quarter of short break visitors to Australia come to NSW, majority being travellers (98%). The largest proportion of short break visitors to NSW is youth segment (15 to 29 years); however the number of visitors aged 60 years and over has seen the strongest (and continuous) growth over the past ten years. short break visitors to NSW travel mostly with friends or relatives while short break visitors that come to NSW are more likely to travel alone. short break visitors to NSW mainly come from within the state. China and Korea are currently the top two short break source markets. Short break visitors from China and USA have been growing considerably over the past few years. short break visitors to NSW mostly visit Sydney while short break visitors mostly disperse to Regional NSW. Almost nine in ten short break travellers to NSW participated in some kind of social activities such as: eating or dining out, sightseeing, going to the beach and/ or doing shopping. short break visitors mostly stay with their friends or relatives while visitors stay in hotels or similar type of accommodation. visitors mostly use the car as preferred type of transport while visitors, not surprisingly, take long distance public transport. MORE INFORMATION For more information and statistics about tourism in NSW, see the Tourism Facts & Figures page on the Destination NSW Corporate website at http://www.destinationnsw.com.au/.