airlines best choice THE PERFECT TEAM FOR EVERY STOP.
The perfect Team for every Stop From ticketing to operations - with AHS as your reliable and competent partner you will be in good hands right from the beginning. All our services are according to AHM 810. Like a pit stop at Formula 1, safety, reliability and speed are the most important requirements for handling the turnaround of your aircraft. We are your partner on the ground! Whether passenger or cargo handling, lost and found services or IATA ticketing, whether you are a regional carrier or a global player: we are the experienced one-stop shop for all your needs. As one of Germany s leading Handling Company we are offering excellent and high quality services at 15 German airports. airlines best choice 2
AHS Hamburg AHS Berlin FMO Münster/Osnabrück AHS Hamburg Aviation Handling Services GmbH Airport Terminal 1 D-22335 Hamburg AHS Berlin Aviation Handling Services GmbH Flughafen Berlin Schönefeld D-12521 Berlin-Schönefeld FMO Passenger Services GmbH Hüttruper Heide 71-81 D-48268 Greven Mr N. Kuschka E-mail: nkuschka@ahs-de.com Mrs D. Janek E-mail: djanek@ahs-de.com Mr D. Faßold E-mail: dieter.fassold@fmo.de AHS Bremen hamburg AHS Köln AirPart Nürnberg AHS Bremen Aviation Handling Services GmbH Flughafenallee 21 D-28199 Bremen bremen berlin AHS Köln Aviation Handling Services GmbH Flughafen Terminal 1 Postfach 98 01 68 D-51129 Köln AirPart GmbH Airport Nürnberg Flughafenstraße 100 D-90411 Nürnberg Mr A. Abitzsch E-mail: aabitzsch@ahs-de.com münster/osnabrück hannover Mrs S. Roggemans-Broich E-mail: sroggemans@ahs-de.com Mr J. Bruns E-mail: bruns-jan@airpart.de AHS Hannover AHS Frankfurt ASD Dresden AHS Hannover Aviation Handling Services GmbH Airport Terminal C Postfach 42 02 46 D-30662 Hannover Mr T. Breckerbohm E-mail: tbreckerbohm@ahs-de.com düsseldorf köln euroground düsseldorf leipzig dresden AHS Frankfurt GmbH & Co. KG Airport Terminal 2 Room 150.4434 D-60549 Frankfurt Mr T. Worst E-mail: tworst@ahs-de.com ASD Airport Services Dresden GmbH Airport Dresden Terminal Wilhelmine-Reich-Ring 1 D-01109 Dresden Mr S. Weinmann E-mail: stephan.weinmann@dlh.de AHS Düsseldorf AHS Düsseldorf GmbH & Co. KG Airport Terminal B D-40474 Düsseldorf Mr B. Obalek E-mail: bobalek@ahs-de.com AHS EuroGround AHS EuroGround GmbH & Co. KG Terminalring 1 Room 2.234 D-40474 Düsseldorf Mr M. Latta E-mail: mlatta@ahs-euroground.de frankfurt stuttgart F friedrichshafen nürnberg münchen AHS München AHS München Aviation Handling Services GmbH Postfach 24 13 19 D-85335 München Mr A. Stitterich E-mail: astitterich@ahs-de.com SGS Stuttgart S. Stuttgart Ground Services GmbH Postfach 23 04 11 D-70624 Stuttgart Mrs A. Fischer E-mail: afischer@s-ground.de ASL Leipzig ASL Airport Services Leipzig GmbH Terminalring 13 Postfach 11 22 D-04435 Leipzig Mr S. Weinmann E-mail: stephan.weinmann@handling-lej.de ASF Friedrichshafen ASF Airport Services Friedrichshafen GmbH Am Flughafen 64 D-88046 Friedrichshafen Mr M. Rosenthal E-mail: manfred.rosenthal@handling-fdh.de AHS Group in Germany The Locations and Contacts of our Network airlines best choice 5
Passenger Services Check in, Boarding and Baggage Tracing Our staff from the passenger services department assures a smooth process for your passengers and their luggage, both at the check-in desk and gate as well as at the lost and found counter. We represent your interests at the airport and we are the first contact point for your guests, hence their wishes and needs have top priority for us. Some of our services: Check-in in various DCS systems and gate services Excess baggage handling Auxiliary services Lost and found services Unaccompanied minors services Operations Safety is Our First Priority Our well trained employees in Operations make sure, that your flights are handled safely, punctualy, with high quality and according to your specific requirements in order to assure an on-time turnaround. Our staff coordinates the communication and processes between all involved parties and suppliers, while at the same time taking care of your crew and their needs. The attention we pay to safety and quality is the highest priority at AHS! Some of our services: Load Control / Weight & Balance Preparation of flight-related documents / Crew briefing Ramp Supervision and Ramp Coordination ULD Management Walk Out / Push Back Assistance Crew Transport and Assistance airlines best choice 6 airlines February best choice 2014 75
Tickets & Service Our IATA Experts on the Scene Rebooking flights, taking care of your passengers in case of cancellations, selling tickets or taking care of flight-related auxiliaries, our IATA professionals at the ticket desk look after your passengers and their needs. Some of our services: Ticket sales Excess baggage handling Auxiliary services Rebooking and cancellation services Flight irregularity services Tour operator services conciairge E X E C U T I V E H A N D L I N G B Y A H S conciairge by AHS Our customized Services Conciairge - Executive Handling by AHS is your experienced partner for all flight related matters, starting with priority and special services for you as a passenger to a complete VIP handling of your aircraft. Feel free to contact us in case of questions or for an individualized offer. Priority Service: Priority check in Fast lane security check Access to airport lounge Hotel reservation Executive Handling: VIP service Operations / ramp supervision Weather- /NOTAM Briefing ATC- and Slot Coordination Arrange of chauffeur services and hotel reservation Access to VIP lounge Cleaning, catering, fuel and de-icing airlines best choice 9
AHS Marketing & Sales AVIATION INNOVATION AVIOVA Aviation and Innovation Prof. Dr. Martin Roll Managing Director (Chairman) Amélie Charisius Managing Director aviova.com AVIOVA, a 100% subsidiary of AHS, stands for Aviation+Innovation and provides you with support services and expert know-how. Our team is your competent partner for improving your daily business. Get in touch with us to find out more about our service portfolio. Some of our services: Training from industry fundamentals and DCS to DGR certification DCS and IT Support Amadeus Altéa Competency Center Centralized Load Control Helpdesk Services Tailored Consulting Uta Kretschmar Britta Mertesdorf Nadia Haijoubi Benjamin Brötzmann Stephan Schöne Juliane Patow The Sales Team Our Service Professionals Our team is located at the AHS Headquarter at Hamburg airport sales@ahs-de.com airlines best choice 10 airlines best choice 11
AHS Groups Shareholder AIRPORT HANOVER 51,00% AHS Hannover 29,75% AIRPORT HAMBURG 49,00% AHS Hamburg 27,25% AIRPORT BREMEN 51,00% AHS Bremen 12,00% AIRPORT STUTTGART 51,00% SGS Stuttgart 10,00% AIRPORT MUNSTER/OSNABRUCK 33,33% FMO Münster/Osn. 10,00% The Company The AHS Aviation Handling Services Group AIRPORT COLOGNE/BONN 49,00% AHS Köln AIRPORT NUREMBERG (AIRPART) 1,00% 10,00% For more information about the company structure please visit our website on: www.ahs-de.com/about-us airlines best choice 12
Our Customer Airlines Flights out Passengers out Our Customers at a Glance The Airlines of the AHS network Among our more than 130 customers are globally operating full service airlines, lowcost carriers as well as regional airlines. airlines best choice 14 Adria Airways Aegean Airlines Aer Lingus Aeroflot Aeroflot-Don Aeronova Afriqiyah Airways Air Alps Aviation Air Astana Air Berlin Air Bucharest Air Cairo Air China Air Dolomiti Air Europa Air France Air Malta Air Nostrum Air Serbia Air VIA AirExplore AIS Airlines Alba Servizi Alitalia All Nippon Airways Arkia Israel Airlines ASL Airlines France ASL Airlines Ireland ASL Airlines Switzerland Atlantic Airways Atlas Air AtlasGlobal Austrian Airlines Avanti Air Belavia Belarusian Airlines Binair Blue Air BMI Regional BRA Braathens Regional Brussels Airlines Bulgaria Air Bulgarian Air Charter Cargolux Carpatair China Eastern Airlines CityJet Condor Corendon Croatia Airlines Czech Airlines Danish Air Transport DC Aviation Delta Air Lines Denim Air Eastern Airways EasyJet Edelweiss Air Egyptair El Al Ellinair Emirates Airline Enter Air Evelop Ethiopian Airlines Etihad Airways Etihad Regional Eurofly Eurowings Farnair FedEx Express Finnair Flybe FlyEgypt Freebird Airlines Germania Germanwings GlobeAir Helvetic Airways Hi Fly HOP! HTM Jet Service Hyperion Aviation Icelandair Iran Air Israir Airlines Jet2.com Jetairfly KLM Cityhopper KLM Kuwait Airways LOT Polish Airlines Lufthansa Mahan Air Malmö Aviation Meridiana Mistral Air Monarch Airlines Neos Nesma Airlines Norwegian Air Shuttle Nouvelair Onur Air Orenair Pegasus Airlines Rossiya Royal Air Force Royal Air Maroc Ryanair S7 Airlines SAS Small Planet Airlines Smart Wings Sun Air of Scandinavia SunExpress SWISS Tailwind TAP Portugal Thomas Cook Airlines Thomson Airways Titan Airways TNT Airways Trade Air Transavia Airlines Transavia France TUI Airlines Nederland TUIfly TUIfly Nordic Tunisair Turkish Airlines TwinJet Ukraine International Airlines United Airlines Ural Airlines UTair Aviation Uzbekistan Airways VLM Airlines Volga-Dnepr Airlines Volkswagen Air Service Vueling Airlines WDL Aviation Welcome Air West Air Sweden Wind Rose Aviation Windrose Air Jetcharter Wizz Air WOW air Yakutia Airlines Passengers & Flights The year 2015 of AHS Network in Numbers Approximately 284.000 Flights with nearly 32 Million Passengers were handled by the AHS stations of the AHS Network in the last year. AHS Hamburg 51.871 5.744.714 AHS Bremen 9.584 989.670 AHS Hannover 20.728 2.122.840 AHS Düsseldorf 79.963 9.212.969 AHS Berlin 4.119 519.281 AHS Köln 29.254 3.793.101 AHS Frankfurt 11.446 1.506.902 AHS München 7.832 1.147.523 SGS Stuttgart 26.619 2.906.930 FMO Münster/Osn. 4.972 404.531 AirPart Nürnberg 14.051 1.346.291 ASD Dresden 10.144 854.642 ASL Leipzig 11.277 1.153.229 ASF Friedrichshafen 2.406 169.037 TOTAL 284.266 31.871.660 airlines best choice 15
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