The Haiti Information and Communications Technology (ICT) Working Group is providing Internet services in 16 sites across Haiti.

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Haiti Hurricane Matthew ETC Situatin Reprt #2 Reprting perid 13/10/16 t 21/11/16 The Emergency Telecmmunicatins Cluster (ETC) has nt been activated in respnse t Hurricane Matthew. As glbal lead f the ETC, the Wrld Fd Prgramme (WFP) is cnvening the Haiti ICT Wrking Grup, cllabrating with gvernment, private sectr and humanitarian partners n the grund t ensure a crdinated respnse. The next SitRep will be issued n r arund 23/12/16. Highlights The Haiti Infrmatin and Cmmunicatins Technlgy (ICT) Wrking Grup is prviding Internet services in 16 sites acrss Haiti. The ETC Services fr Cmmunities specialists is in Haiti assessing the cnnectivity needs f the affected ppulatin. Situatin Overview Fllwing the hurricane, a Flash Appeal was launched n 10 Octber 2016 by the Humanitarian Cuntry Team (HCT) requesting US$119.8 millin t meet the mst urgent humanitarian needs f 750,000 persns within the first three mnths fllwing the hurricane. Thugh partners and dnrs have respnded t the needs identified in the initial appeal, a mre precise picture f pririty needs and assciated financial requirements has emerged after develping prjects and carrying ut further needs assessments. The HCT has nw revised the Flash Appeal, which is seeking an additinal US$19 millin abve and beynd the funding sught in the initial appeal. Lcal mbile and Internet services prviders are restring their services and the reliability is being cnfirmed, but the need fr shared ICT services in respnse t Hurricane Matthew cntinues. LP Svenssn frm Ericssn Respnse adjusting the link at the Samaritan s Purse site in Jeremie. Pht: WFP/Christpher Alagna Page 1 f 5 The ETC is a glbal netwrk f rganizatins that wrk tgether t prvide shared cmmunicatins services in humanitarian emergencies.

Respnse Fllwing the assessment missin f Karen Barsamian, Head f Fast IT and Telecmmunicatins Emergency and Supprt Team (FITTEST), Christpher Alagna was deplyed in Prt-au-Prince as Haiti ICT Wrking Grup Crdinatr at the beginning f Nvember until the end f January. An electrician frm FITTEST was deplyed in the last week f Octber t carry ut general electrical maintenance and pwer generatr installatins namely in Jeremie and Les Cayes. The Haiti ICT wrking grup is prviding Internet services t humanitarians in 16 sites acrss 2 lcatins - Jeremie and Les Cayes, with abut 300 users cnnecting t the service every day. Humanitarians can access Internet services in 13x sites in Jeremie and in 3x sites in Les Cayes. A Telecms Sans Frntieres (TSF) satellite is being used at the Centre D Operatin D Urgence Departmental () in Jeremie. Satellite equipment frm the Gvernment f Luxemburg and WIDER - an Internet management slutin frm Ericssn Respnse - are deplyed in bth lcatins. The ETC Services fr Cmmunities specialist arrived in Haiti n 15 Nvember t carry ut a missin n capacity building fr cmmunities. The ETC Services fr Cmmunities specialist in cllabratin with Internews, the Office fr the Crdinatin f Humanitarian Affairs (OCHA) and Wrld Visin Internatinal is currently mapping ut the cmmunicatins needs f the affected ppulatin. The Haiti ICT Wrking Grup assisted the Centre d'operatins d'urgence Natinal (COUN) in Prt-au-Prince in identifying the cause fr nt having Internet cnnectivity since the beginning f Nvember. This is a key lcatin fr emergency crdinatin acrss the cuntry. A missin frm Jeremie t Les Cayes was carried ut by Haiti ICT Wrking Grup n 16 Nvember t extend the Internet cnnectin at the United States Agency fr Internatinal Develpment (USAID) ffices by adding Ericssn Respnse s WIDER slutin. The secnd wave f vlunteers frm Ericssn Respnse has arrived in Jeremie and a handver was cnducted. One f the Stand-by Partners frm Ericssn Respnse travelled t Les Cayes n 16 Nvember t assist with the netwrk expansin and t cntinue t prvide supprt in that lcatin. Challenges In Les Cayes and Jeremie frequent pwer utages are reprted. Page 2 f 5 Emergency Telecmmunicatins Cluster (ETC) www.etcluster.rg

Funding The ETC has received US$471,732 fr a six-mnth peratin, cvering: Prvisin f shared Internet cnnectivity at tw sites On-site user supprt services Capacity-building with Haitian authrities Dedicated Haiti ICT Wrking Grup Crdinatr Remte Infrmatin Management Supprt. Meetings The next Haiti ICT Wrking Grup will be held TBC. The next Glbal infrmatin-sharing call n Hurricane Matthew will be held n Wednesday 30 Nvember. Infrmatin ETC Hurricane Matthew emergency page: https://www.etcluster.rg/emergencies/caribbean-hurricanematthew Page 3 f 5 Emergency Telecmmunicatins Cluster (ETC) www.etcluster.rg

Status Matrix Jeremie Les Cayes CITY LOCATION ETC PARTNERS SERVICES Internatinal Humanitarian Partnership (IHP) camp WFP Lgistics base CRS/ Internews ffice Samaritans Purse ffice Search Results Wrld Health Organizatin (WHO) ffice Haitian Health Facilities (HHF) Red Crss ffice USAID ffice Agency fr Technical Cperatin and Develpment (ACTED) ffice United Natins Develpment Prgramme (UNDP) ffice Tw linking sites UN Stabilizatin Missin in Haiti (MINUSTAH) WFP Lgistics base Ericssn Respnse Gvernment f Luxemburg Telecms Sans Frntieres Ericssn Respnse Gvernment f Luxemburg Internet cnnectivity Internet cnnectivity Key ETC Cntacts Glbal.ETC@wfp.rg LOCATION NAME TITLE EMAIL Haiti Christpher Alagna Haiti ICT WG fcal pint christpher.alagna@wfp.rg Haiti Meghan Sattler ETC Services fr Cmmunities Advisr meghan.sattler@wfp.rg Dubai Erika Iglesias ETC Infrmatin Management erika.iglesias@wfp.rg Acrnyms COUN ETC FITTEST Reginal Emergency Operatins Centre Centre d'operatins d'urgence Natinal Emergency Telecmmunicatins Cluster Fast IT and Telecmmunicatins Emergency and Supprt Team Page 4 f 5 Emergency Telecmmunicatins Cluster (ETC) www.etcluster.rg

ICT IHP MINUSTAH OCHA USAID WFP Infrmatin and Cmmunicatins Technlgy Internatinal Humanitarian Partnership UN Stabilizatin Missin in Haiti UN Office fr the Crdinatin f Humanitarian Affairs United States Agency fr Internatinal Develpment UN Wrld Fd Prgramme All infrmatin related t ETC peratins can be fund n the ETC website: www.etcluster.rg Fr mre infrmatin, r t be added r deleted frm the mailing list, please cntact: Glbal.ETC@wfp.rg Page 5 f 5 Emergency Telecmmunicatins Cluster (ETC) www.etcluster.rg