Connected Airports and Airline Baggage Team: GE, Oracle, M2Mi, Infosys & Altoros Shyam Nath, GE, Director IoT Sudip Majumder, Snr Dir Things Expo Nov 2, 2016 @ShyamVaran
23.1 million Checked bags. Mishandled (delayed, damaged, or lost) In 2015 * Source SITA
Agenda Overview Industrial Internet Connected Aircraft and Airports Smart Airline Baggage Management Our Vision Aviation Cloud Data Sharing and Interchange Solution Overview RFID Cellular/GPS Security
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What is IIC? Industrial Internet Consortium (IIC) was formed to accelerate the development, adoption and widespread use of interconnected machines and devices and intelligent analytics. Founded by AT&T, Cisco, General Electric, IBM, and Intel in March 2014, the IIC catalyzes and coordinates the priorities and enabling technologies of the Industrial Internet. IIC has over 250 members now. Members include Boeing, GE, M2Mi, Honeywell, UNISYS Corp..
Our Vision - Cloud Solution built for Aviation Industry A cloud built for Industry Aviation Cloud Monitoring & Analyze Security & Compliance Industry Centric Support @shyamvaran @ShyamVaran @M2MiCorp
The Long View Improved End-to-end Customer Experience Contextual Weakest data link sharing is the for Flight eco-system Connection! partners to enhance customer experience! @ShyamVaran @M2MiCorp
The Starting Point - Airline Passenger and Baggage Flow Departure Hall Check-in Baggage (Security check, baggage sorting, etc.) Passenger (Security check, immigration check, etc.) Direct Transfer Passengers and Baggage split at Check-In and re-join at Baggage Claim Passenger tracking via PNR, API and DCS Baggage tracking via PNR and BRS PNR = Passenger Name Record API = Advance Passenger Information DCS = Departure Control System BRS = Baggage Reconciliation System Transfer New Flight Baggage (Security check, baggage sorting, etc.) Direct Passenger Immigration Check Baggage Claim Customs Arrivals Hall @ShyamVaran @M2MiCorp
The Starting Point - Airline Passenger and Baggage Flow Departure Hall Check-in Baggage (Security check, baggage sorting, etc.) Passenger (Security check, immigration check, etc.) Direct Transfer Multiple points of failure in baggage handling including custody changes Integrate passenger and baggage handling into airline and airport enterprise applications Transfer New Flight Direct Passenger Immigration Check Baggage (Security check, baggage sorting, etc.) Baggage Claim Customs Arrivals Hall @ShyamVaran @M2MiCorp
The Starting Point Smart Airline Baggage Management Testbed Complete system monitors and tracks smart baggage and integrates baggage tracking data with Oracle Airline Data Model applications and GE Predix All applications can run on the same cloud service RFID and BLE Tags Cellular and GPS Smart Tags Connection between smart baggage and M2M Intelligence M2M and IoT cloud application secured by IoT Security Suite built by M2Mi for DHS @ShyamVaran @M2MiCorp
M2Mi provides the on ramp for RFID Tags, Smart Tags, Beacons, IoT end-points M2Mi provides the connectivity and device management with geo-location and geo-fencing M2Mi provides the IoT Security model GE provides the Cloud Platform GE provides Predix to host microservices and applications GE handles realtime data, realtime alerts, time series data and airline and airport desktop and mobile applications @ShyamVaran @M2MiCorp @shyamvaran
Oracle provides the Airline Data Model including baggage handling data Oracle provides the Service and Mobile Cloud Oracle provides Big Data storage and Advanced Realtime Analytics Oracle provides Airline Customer Experience (CX) Applications @ShyamVaran @M2MiCorp @shyamvaran
@ShyamVaran @M2MiCorp @shyamvaran
@ShyamVaran @M2MiCorp @shyamvaran
@ShyamVaran @M2MiCorp @shyamvaran
Proof of Concept for Airlines Operation modes: - Normal operation mode (real-time tracking) - Mishandled mode (status/location/next steps/numbers to call for the delayed, damaged, or lost bags) - TSA mode (in case TSA is screening the bag) Deployment modes - at Bag Drop and/or at Bag Claim RESTful API interface for Airlines to integrate into mobile/web apps Integration with back-end Real-time tracking status API: - Status look-up by tag API - Belt # API - Terminal Map API - Analytics API - TSA Alert API - Audit/logging API - TSA API @ShyamVaran @M2MiCorp
State of the Industry: SOLUTIONS IN-FLIGHT Convert 2D bag tags to 3D tags (better detection) Adding sensing in airport equipment & at aircraft bag loading, to detect right bags are travelling on the right equipment $50m Delta Airline committed $50m RFID implementation for connected bags in 2016 IATA Res 753 compliant 500 10k Alaska Airline doing a pilot with 500 loyalty members San Diego giving out 10K bag tags to its passengers this summer @ShyamVaran @M2MiCorp
But there s a bigger picture and challenge Door-to-Door Opaque System silos add time. Connecting IoT smart luggage with Transit weight & GPS, fleet telematics, staff tablets and enterprise systems, TRANSPORT Airlines can predict fuel requirements, no shows and respond dynamically to adjust gate changes, plane prep & boarding. HOME AIRPORT AWAY DRIVE PACK PARK BAG SECURITY GATE BOARD TAXI FLIGHT TAXI GATE OFF BAG SHUTTLE DRIVE Inbound Passenger 45lbs 3tickets 10min SERVICES READY Inbound Flight 5m delay Fuel 10min Beacons put the Airport in your Hands TODAY: Beacons help passengers find gates, food, information and make purchases TOMORROW: Beacons let the Airport respond to you and allow Airlines to track you & your party @ShyamVaran @M2MiCorp @shyamvaran
Session Takeaways, Questions & Answers 1. Improve Passenger and Airport Experience 2. Connected Baggage - Tackle IATA Res 753 3. Improve Airport and Airlines Security