President s Message. Establish a clear vision that will map the road to success in your cruise industry business.

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The Florida-Caribbean Cruise Association s mandate is to foster a better understanding of the cruise industry and to develop cooperative relationships with our destination partners at both the public and private sector levels in order to create a win-win situation for all. This will be in full force at the 20th annual FCCA Cruise Conference & Trade Show in Cartegena de Indias, Colombia from September 30 October 4, 2013, and this is where you need to be if you do or would like to do business with the cruise industry. The Conference s business sessions, social functions and trade show provide a superb forum for cruise industry partners to exchange information, share ideas and cultivate valuable business relationships with the cruise executives and decision makers of the FCCA Member Lines. Its specialized format and functions provide hands-on participation and interaction, along with significant one-on-one time, with those that can directly impact your business. Conference Benefits President s Message Increase your cruise industry contact base. Dozens of cruise executives from the operations, purchasing, marketing and shore excursions areas will be in attendance and committed to working with you. Gain insight on what cruise lines look for in shore excursions, products, services and ports of call, etc. Establish a clear vision that will map the road to success in your cruise industry business. Save time, effort and money this is the only event where the top decision makers from the 15 FCCA Member Cruise Lines come together for four entire days. Don t miss this opportunity to meet and develop valuable relationships with some of the cruise industry s top executives. I look forward to seeing all of our cruise industry partners in Cartagena... You will benefit from this event! Respectfully yours, Michele M. Paige

General Information CONFERENCE OVERVIEW For many cruise executives, destinations, suppliers and tour operators, the annual FCCA Cruise Conference & Trade Show is the premier industry event of the year to meet with key industry players, analyze trends and discuss current issues. It is because of the unique forum provided by the Conference that nearly 1,000 cruise industry partners, including approximately 100 cruise executives, attend each year. WHO SHOULD ATTEND? Ports & Destinations Cruise & Tourism Agencies Tour Operators Attractions Suppliers Ship Agents REGISTRATION Only registrations received prior to the Conference and paid in full will be deemed a pre-paid registration. Registrations processed at the conference site will be charged a premium rate of $1,500 U.S. CONFERENCE VENUE Cartagena de Indias Convention Center CONFERENCE OPENING CEREMONY The Conference Opening Ceremony will be held on Tuesday, October 1, 2013. WORKSHOPS The Conference offers a number of round-table discussions led by an impressive roster of industry experts and guest speakers who are specialists in marketing, sourcing, shore excursions and operations. INFORMAL BREAKOUT SESSIONS One-on-One Meetings The FCCA will pre-set meetings with cruise executives; however, you must be pre-registered as a Delegate and paid in full in order to schedule one-on-one meetings. All meetings must be pre-assigned prior to the conference, as there will not be an opportunity to register on-site - No Exceptions! Separate information will be sent at a later date. (Meetings will be arranged on a first-come, first-served basis at the discretion of the cruise executives and will be limited to 15 minutes each.) CRUISE AUCTION The FCCA Member Lines will be providing cruise vacations for a silent auction, where cruises will go to the highest bidder at a fraction of their retail value. (all proceeds benefit the FCCA Foundation). QUESTIONS AND INFORMATION If you have questions regarding the Conference and Trade Show, please contact the FCCA office at: Tel: 954-441-8881, Fax: 954-441-3171 or E-mail: tcannici@f-cca.com.

Preliminary Agenda MONDAY ~ September 30 8:00 AM - 12:00 PM Trade Show, Exhibitor Move-in 10:00 AM - 1:00 PM Conference & Trade Show Registration 12:00 PM - 2:00 PM Lunch 1:00 PM - 9:00 PM Trade Show, Exhibitor Move-in 2:00 PM - 3:00 PM Coffee Break @ Workshop 2:30 PM - 4:00 PM Workshop - Session 1 2:30 PM - 7:00 PM Conference & Trade Show Registration 3:30 PM - 5:30 PM One-on-One Meetings - Cruise Executives & Platinum Members ONLY 7:00 PM - 9:00 PM Dinner TUESDAY ~ October 1 8:00 AM - 12:00 PM Trade Show, Exhibitor Move-in 9:00 AM - 12:00 PM Conference & Trade Show Registration 9:00 AM - 12:00 PM One-on-One Meetings - Cruise Executives & Delegates ONLY 9:00 AM - 1:30 PM Complimentary Tours 12:00 PM - 2:00 PM Lunch 2:00 PM - 3:00 PM Coffee Break @ Workshop 2:30 PM - 4:00 PM Workshops - Session 2 2:00 PM - 6:00 PM Conference & Trade Show Registration 4:30 PM Trade Show Grand Opening 4:45 PM - 6:15 PM Cocktail Reception @ Trade Show 6:30 PM - 7:30 PM Conference Opening Ceremony 8:00 PM - 11:00 PM Welcome Party WEDNESDAY ~ October 2 8:00 AM - 11:00 AM Conference & Trade Show Registration 9:00 AM - 10:00 AM CEO Roundtable 9:00 AM - 12:00 PM Trade Show 9:30 AM - 10:30 AM Coffee Break @ Trade Show 10:00 AM - 10:30 AM CEO/Presidents & Minister Reception 10:30 AM - 12:00 PM CEO/Presidents & Minister Meeting 11:30 AM - 2:00 PM Lunch 1:30 PM - 3:00 PM One-on-One Meetings - Cruise Executives & Delegates ONLY 1:30 PM - 7:00 PM Trade Show 2:00 PM - 4:00 PM Late Registration 3:00 PM - 4:00 PM Press Conference 4:30 PM - 5:30 PM One-on-One Meetings - Cruise Executives & Platinum Members ONLY 6:00 PM - 7:00 PM Exclusive Cocktail Reception - Cruise Executives & Platinum Members ONLY 7:00 PM - 11:30 PM Night Extravaganza THURSDAY ~ October 3 8:00 AM - 9:30 AM One-on-One Meetings - Cruise Executives & Delegates ONLY 8:30 AM - 2:00 PM Trade Show 10:00 AM - 11:00 AM Coffee Break @ Trade Show 10:00 AM - 11:00 AM Coffee Break @ Workshops 10:00 AM - 11:30 AM Workshops - Session 3 12:00 PM - 2:00 PM Lunch 12:00 PM - 2:00 PM Exclusive Platinum Luncheon - Cruise Executives & Platinum Members ONLY 2:30 PM - 7:00 PM Trade Show, Exhibitor Tear-down 3:00 PM - 5:00 PM One-on-One Meetings - Cruise Executives & Delegates ONLY 8:00 PM - 11:30 PM Conference Closing Party FRIDAY ~ October 4 9:00 AM - 2:00 PM Complimentary Tours 9:00 AM - 6:00 PM Exclusive Tour - Cruise Executives, Associate & Platinum Members ONLY

Travel Information We are pleased to offer you the following special travel rates. In order to ensure that you are able to stay in the hotel of your choice at the lowest rate available and travel on the most convenient flight available, we strongly recommend that you make all travel arrangements as early as possible. OFFICIAL CONFERENCE HOTELS Hilton Cartagena Hotel Rates: Rates start at $254.00 per room per day Breakfast: Included WiFi: Available for purchase Reservations: Katya.florez@hilton.com or: 011-575 694 8000 Ext. 1203 - Kathya Florez, Group Coordinator Hotel Caribe Cartagena Rates: Rates start at $150.00 per room per day Breakfast: Included WiFi: Included Reservations: www.hotelcaribe.com/en/florida-caribbean-cruise-association-fcca grupos3@hotelcaribe.com or 011-575-665 0155 Ext. 7638 - Roger Agresott, Group Coordinator Hotel Charleston Santa Teresa Rates: Rates start at $329.00 per room per day Breakfast: Included WiFi: Included Reservations: res@charlestonsantateresa.com or 011-571 312 0299 - Alexandra Daza, Reservations Director * 16% tax is included for non-residents of Colombia * Hotel Contribution Fee of $ 4.00 per day will apply OFFICIAL CONFERENCE AIRLINES Choosing to fly with Avianca or Taca to the 20th annual FCCA Cruice Conference and Tradeshow, will allow you to enjoy premium services on land and on board. Access discounts from 15% to 20% for flights within Colombia and discounts from 10% to 20% on international flights. These discounts are only available on applicable fares on flights operated by Avianca or Taca. To reserve and purchase your ticket, contact Avianca or Taca directly by calling their local call center, or by e-mail mice@avianca.com, or visit www.avianca.com or www.taca.com. To be eligible for our discounts, please provide at the time of booking the assigned code for this conference (GN115) and present or email your registration as per the sales agent instructions. *Discounts are not applicable on promotional, internet or private fares. TRANSPORTATION Complimentary transportation to and from the airport and all Conference events will be provided to all registered attendees staying at official FCCA Conference Hotels.

Registration Form Company: Address: City/State/Zip: Country: E-mail: Tel: Fax: Area of Interest: r Shore Excursions r Purchasing r Marketing r Operations r Other Pre-Paid Registration - Before August 30, 2013 Non-Member Registration Per Attendee (Without Membership) # x $ 900.00 = Bonus Delegate Registration (Includes One-year Associate Membership) # x $ 1250.00 = Current FCCA Members # x $ 750.00 = Additional Attendees under the Same Organization # x $ 750.00 = Pre-Paid Registration - After August 30, 2013 Non-Member Registration Per Attendee (Without Membership) # x $ 1200.00 = Bonus Delegate Registration (Includes One-year Associate Membership) # x $ 1400.00 = Current FCCA Members # x $ 900.00 = Additional Attendees under the Same Organization # x $ 900.00 = Exhibitors (Must Have Trade Show Space Confirmed) # x $ 550.00 = FCCA Golf Classic ~ Charity Tournament, Tuesday October 1st # x $ 250.00 = Onsite Delegate Registration per attendee # x $ 1,500.00 = Delegate conference fee includes: All meals as outlined in agenda/conference program, round trip transfers to and from official conference hotels and official conference functions, access to workshops, eligibility to schedule one-on-one meetings with cruise executives, entertainment, pre and post conference tours, welcome bag, official conference shirt. For more information on FCCA Membership benefits please visit our website www.f-cca.com T O TA L = Please PRINT clearly or TYPE the Name(s) & Title(s) of all participants, for their Badge. NAME & TITLE: Delegate Exhibitor Golf Payment Options: Check or Money Order, in U.S. dollars drawn on a U.S. bank ~ payable to the FCCA Credit Card (Signature of cardholder and completed registration required for processing) Card Number: Name of Cardholder: Exp. Date: Signature: r r r r r r r r r Payment & Cancellation Policy: Cancellations must be in writing: There will be a minimum cancellation fee of $100. No refunds or credit will be offered after September 6, 2013. FLORIDA-CARIBBEAN CRUISE ASSOCIATION 11200 Pines Blvd., Suite 201 Pembroke Pines, Florida 33026 Tel: (954) 441-8881 Fax: (954) 441-3171 E-mail: tcannici@f-cca.com Website: www.f-cca.com