Renting out successfully

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Renting out successfully We can achieve more together Self-catering accommodation Information for home owners

Contents Who is INTER CHALET? INTER CHALET your reliable partner Distribution network/marketing World Wide Web and interchalet.com Interested in a cooperation? Our service to you Contact us page 2 interchalet.com

Who is INTER CHALET? INTER CHALET is one of the largest internationally active tour operators specialized in self-catering accommodation. The company was founded in 1974, place of business is in Freiburg/Breisgau, Germany. Product Destination more than 26.000 holiday homes and apartments 15 countries in Europe and Florida/USA Holidaymakers 793.000 guests in 2016 Turnover 132 m. in 2016 Team 235 employees of which 50 are sales representatives Business development 1994 Holidaymakers: 316.000 Turnover: 47 m. 2000 Holidaymakers: 550.000 Turnover: 86 m. 2006 Holidaymakers: 654.000 Turnover: 99,5 m. 2010 Holidaymakers: 847.000 Turnover: 127 m. Presentation Sales on the Internet and in 7 brochures online, through travel agencies and directly by phone, fax and e-mail 2016 Holidaymakers: 793.000 Turnover: 132 m. interchalet.com page 3

INTER CHALET your reliable partner In the past years the segment of holiday homes achieved above-average rates of growth. Rely on INTER CHALET when renting out your holiday cottage/apartment! Competence, fairness, reliability and more than 40 years of experience as a specialized tour operator characterize INTER CHALET in the holiday home market. You as hirer benefit from our free service: Personal and competent support by our service staff in your national language Successful renting with above-average occupancy, even in the low season Dependable rental income and punctual, regular payments Always up to date with our INTER CHALET online services - any information concerning the cooperation can be found online easily and on a daily basis page 4 interchalet.com

Distribution network/marketing What do we do to let out your holiday home/apartment successfully? we are active in all channels of distribution, both on- and offline we cooperate with more than 7.000 travel agencies worldwide we ensure an optimal position with Google and other search engines we advertise in Germany's major newspapers we regularly send newsletters to over 90.000 clients and travel agencies we participate in the main tourism fairs in Germany with our own exhibition stand we provide more than 10.000 editorial departments and online media services with current news and press releases we launch campaigns with national and international tourist offices Our resellers: Casamundo Atraveo Airbnb Booking.com Homeaway E-domizil Expedia Tourist-online FewoVista Fewo-direkt HomeToGo TUI TravelCenter Thomas Cook travel agencies DERPART travel agencies and many more You can also find us here: interchalet.com page 5

The world wide web and interchalet.com interchalet.com interchalet.co.uk interchalet.fr interchalet.it interchalet.es interchaletvakantiehuis.nl interchalet.pl With INTER CHALET you benefit from distribution on the Internet and with it from an increase in the number of bookings and a higher turnover. Your holiday home - online around the clock 365 days a year at interchalet.com an average of 100.000 visitors per week websites in German, English, French, Italian, Spanish, Dutch and Polish Where do we receive our bookings from? with over 2500 online retailers nationally and internationally e.g. Casamundo, Atraveo, Airbnb, Booking.com, Homeaway, E-domizil, Expedia, Tourist-online, FewoVista, FeWo-direkt, Opodo, Thomas Cook 65 % via internet 25 % via travel agencies 10 % via phone, fax, etc on our homepage for smartphones easy to browse, easy to book via social media e.g.: Facebook and Instagram page 6 interchalet.com

Interested in a cooperation? Get in touch with us! we make an appointment to visit your holiday home/apartment we provide detailed advice without any obligation we give you a specific contract proposal (duration of contract is 1 year) What our owners say: After the contract has been signed by you, we take photos of your property and compose a detailed description of your holiday home for presentation online and/or in our catalogue. All this is, of course, free of charge to you. Mr. Paolo Osella, Asti, Italy To me, INTER CHALET is a dependable and reliable partner. I am renting out 3 holiday apartments and am very happy about the booking layout and the punctual payments. interchalet.com page 7

Our service to you What our owners say: Mr. Gilbert Desilets, La Cadière d Azur, France "INTER CHALET has been letting out our house in La Cadière d Azur for several years. We are very pleased in point of quality, respectability, consistent professionalism which we encounter while working with them. We might also add, that a real friendship has developed through the close personal contact we have had with this European company." When you have decided to work with INTER CHALET you can expect the following services: clearly formulated and easy-to-understand contract details we take care of the booking procedure - that includes inquiries and all other correspondence punctual payments to the contractual agreed payment dates, usually once a month annual visits from our staff (your product manager) who will call on you in person support by experienced staff in our sales department - individually and in your national language throughout the whole season page 8 interchalet.com

abc provision with all important material which make the letting procedure easier: house rules, rules for the pool area, inventory lists, receipt books... prompt updates on all guest details and the current booking situation - also available online in your personal Partner LogIn guest ratings are forwarded to you immediately reliable rental income: Should a booking be cancelled, we are usually able to relet the property or we reimburse up to 75 % of the net rental price our service is free of charge to you What our owners say: Mr. Hans Zitzelsberger, Bischofmais, Germany We have found a professional and reliable partner in INTER CHALET. Our cooperation is just like we hoped it would be: easy and down-to-earth. We highly recommend working with INTER CHALET". Foto: El Gaucho, www.fotolia.de interchalet.com page 9

page 10 interchalet.com An example of online presentation

Contact Denmark Finland Gabriele Michael g.michael@interchalet.com +49 (0)761 2100 302 +49 (0)761 2100 251 Croatia Hansjörg Ruf h.ruf@interchalet.com +49 (0)761 2100 232 +49 (0)761 2100 176 Sweden Susanne Hopp s.hopp@interchalet.com +49 (0)761 2100 305 +49 (0)761 2100 251 Germany Wenche Altendorf w.altendorf@interchalet.com +49 (0)761 2100 314 +49 (0)761 2100 251 Netherlands Werner Schäper w.schaeper@interchalet.com +49 (0)761 2100 126 +49 (0)761 2100 176 Switzerland Eva Münnich e.muennich@interchalet.com +49 (0)761 2100 128 +49 (0)761 2100 199 Florida/USA Amira Pedersen a.pedersen@interchalet.com +49 (0)761 2100 196 +49 (0)761 2100 199 Norway Andreas Fritsche a.fritsche@interchalet.com +49 (0)761 2100 211 +49 (0)761 2100 251 Spain Antje Kuss a.kuss@interchalet.com +49 (0)761 2100 206 +49 (0)761 2100 199 France Charlotte Mazouz c.mazouz@interchalet.com +49 (0)761 2100 129 +49 (0)761 2100 199 Italy Evelyn Brazda e.brazda@interchalet.com +49 (0)761 2100 215 +49 (0)761 2100 176 Austria Mario Böser m.boeser@interchalet.com +49 (0)761 2100 209 +49 (0)761 2100 196 Portugal Sabine Aisake s.aisake@interchalet.com +49 (0)761 2100 124 +49 (0)761 2100 199 Czech Republic Werner Schäper w.schaeper@interchalet.com +49 (0)761 2100 126 +49 (0)761 2100 176 Hungary Petra Booz p.booz@interchalet.com +49 (0)761 2100 301 +49 (0)761 2100 176 INTER CHALET Ferienhaus-Gesellschaft mbh Postfach 5420 79021 FREIBURG DEUTSCHLAND +49 (0)761 2100 77 +49 (0)761 2100 154 info@interchalet.com www.interchalet.com interchalet.com page 11

Self-catering accommodation INTER CHALET Ferienhaus-Gesellschaft mbh Postfach 5420 79021 FREIBURG DEUTSCHLAND +49 (0)761 2100 77 +49 (0)761 2100 154 info@interchalet.com www.interchalet.com page 12 interchalet.com