Our philosophy offers the Key to Indian Ocean Lifestyle for local privilege experiences. Its philosophy is to be in the heart of bringing its guests and members, serenity, happiness and peace by providing them with a complete offer of Concierge Services from Zanzibar to Sri Lanka. LA CONCIERGERIE is powered with love by Concierge Hotels wide Indian Ocean hotel reservation platform, established since 2010, that developed its own concierge services to serve its hotel guests at destination and bring special services to local brands, individuals and corporates. 2
Customer Experience Available 24/7 Ease of Access (phone, email, Skype, Mobile App, social ) For day to day and exceptional demands Amongst 2.500 sourced and scored suppliers No hidden cost Privileges and discount with partners For personal, corporate and VIP demands. Arnaud GLANNES Sales & Conciergerie Manager 3
24/7 services Restaurant Booking Hotel Booking Personal Services Excursions and Activities Art Unique Object Sourcing Events and Parties Express Deliveries VIP Transfers 5
With Tailor-Made Plans for Personal Local Experience 24/7 Day to day and events support to provide the best of local experiences in leisure, fine food and personal assistance during your stay in Mauritius, Seychelles, Reunion Island and Madagascar. The Key to The Islands. Only Rs.40/day for 1 year membership 365 /year Exclusives Partnerships Never waste a second in lines again with our CUT line program 1 hour of professional photo shoot for FREE 1 FREE cut at the only traditional Barber Shop of Mauritius Negotiated local hotel rates with Concierge-Hotels.com Personal access to our App 6
Covering Release Q3 2015 7
24/7 Leisure, Ticketing & Events LA CONCIERGERIE Dedicated Concierge Available 24 hours a day, 7 days a week Unlimited hours of assistance LA CONCIERGERIE Leisure Exclusive holiday arrangements Island rentals Holiday villa rentals Luxury cruises Preferential rates for the finest 5* hotels Club guest list & VIP table services Reservations: finest restaurants, spas, fitness Wine tasting event Catering by private chefs Access and excursions to historical/ cultural/ touristic landmarks Airline & travel bookings VIP Airport greetings Luxury car rentals Limousine services Access to top sporting activities Film premieres Comedy Ballet & dance performances Concerts & Live Shows: Charity auctions & non-profit events LA CONCIERGERIE Events Events: Fashion Shows, Themed Events, Awards, Banquets, Galas, Non-profit events, Fundraising events Engagement & wedding planning Cocktails & dinner receptions Venue, location scouting Entertainment (musicals, dancers, shows) Celebrity booking Event design Lighting design & staging (fireworks, laser shows, special effects) Decor (floral & ice sculpting for example) Catering Photographers, videos, web streaming Event security LA CONCIERGERIE Ticketing Sport & Events: Golf tournaments & championships Equestrian/ Polo championships Arts & Theatre:
Personal, Medical and Wellness LA CONCIERGERIE Personal Assistance Indian Ocean Advisory: Legal assistance Wealth management Bank account opening Asset management Tax planning Estate planning Trusts and foundations Insurance Home & Family Security: Armed or unarmed personal Special investigation & due diligence Protection & surveillance Emergency services Personal Shopping & Makeovers: Beauty & fashion consultancy Designer Boutiques Women, men & children s clothing Jewelry & fine watches Antiques & designer furniture Fine gifts & large ticket items Culinary supplies, wine & food specialties Secretarial assistance while abroad Nanny & babysitter services Pet Care Gift sourcing IT services Website design & development Translation services (oral & written) Graphics design services Creative writing LA CONCIERGERIE Medical and Wellness At residence exams Aesthetic surgery Hospital privilege access Last-minute surgeon appointments Medical check-up/ surgery Psychotherapy/ hypnosis Sport coach
Home, Properties & Relocation LA CONCIERGERIE Home Management Household Security & Surveillance Systems: Installation of alarms and surveillance systems Home Insurance Housekeeping Services & Absentee Residential Care: Preparing your house for arrival and departure Represent you at co-ownership meetings (if needed) Routing and rerouting of mail Gourmet Chef & World Cuisine Home Repair, Maintenance Services & Gardening: Reception of purchases and goods Maintenance services of gardens and plants Terrace and pool maintenance services Home cleaning Household & personal staff Arrangement for flower delivery Laundry delivery services Car cleaning services Grocery shopping LA CONCIERGERIE Properties Rentals (apartments & villas) Sales & acquisitions Financing Insurance Appraisals & valuation Property management (collecting rents & finding tenants) LA CONCIERGERIE Architecture Apartments, Villas & Houses: Interior & exterior concept design Interior & exterior construction Renovation & refurbishment LA CONCIERGERIE Relocation Relocation: Obtaining residential permit Moving & Logistics: Moving & logistics Phone, house hunting (renting), address registration Schools Registration: School selection Administrative support (document registrations) Settling-in Services: Help with your home facilities Shopping Services: Accompanying or carrying out shopping and purchases of household items
Jet, Yacht & Fine Art Services LA CONCIERGERIE Jet Services Chartering Helicopter chartering Private jet fractional ownership Sales & acquisitions Financing Insurance LA CONCIERGERIE Yacht Services Chartering Sales & acquisitions Financing Insurance Crewing Moorings Registration & administrative management Super yacht security LA CONCIERGERIE Fine Art Appraisals of personal property Sales & acquisitions (access to exclusive works, private negotiation for master pieces) Insurance Art inventories Authentications Research Art consulting Estate collection management Forensic appraisals for the legal profession Restoration & conservation of fine art properties Custom & contract picture framing Art, antiques, packing & shipping
Arnaud GLANNES Sales & Conciergerie Manager Mail: arnaud@concierge-hotels.com Mobile: +230 54 79 79 68 Skype: aglannes Head Office: PO Box 51, Curepipe, Mauritius - Phone: 433 05 60