A350 XWB Flight Crew Training Concept

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Training by Airbus WATS April 2015 A350 XWB Flight Crew Training Concept Presented by Capt. Gary Christiansen Director Flight Operations and Support

Our Mission Statement Conceive, build, deliver and support the best Training and Flight Operations Concept to ensure the safe, efficient and effective operation of the A350 XWB!

17. Sep. 2014 A350 - Flight Crew Courses Acceptance 30. Sep. 2014 A350-900 XWB Type Certification

OEB Course Evaluation Campaign: July September 2014 4 evaluators from EASA and FAA 16 pilots from EASA and FAA tested the courses More then 20 licencing and ops courses developed

Contents 1 The Why 2 The What 3 The How

Why a new Training Concept We had a unique opportunity with the birth of a new aircraft for a fresh look at the training concept.

What we promised A340 A380 A320 A350 A330/350 A330 We stay a family and develop a Common Type Rating A330/350!

Contents 1 The Why 2 The What 3 The How

Training Needs Analysis - Course Prerequisite Base Aircraft Base Aircraft Base Aircraft

Training Needs Analysis Training Objectives Normal operations Abnormal operations Contextual operations Background task

Training Needs Analysis Training Objectives Normal operations FLP007 FLP008 FLP009 FLP010 FLP011 FLP012 FLP013 Flight dispatch preparation Access to the aircraft Cockpit preparation Perform PAX door opening from outside Engine Start Perform Taxi-out PAX door closing from outside Perform Take PAX off door arming and disarming from inside Perform Climb PAX door closing from inside Perform Cruise PAX door opening from inside Perform routine access to the cockpit Descent Perform normal exit from the cockpit Approach Landing Taxi-in & arrival/engine shutdown Post flight operations Flight close Go around Diversion

Training Needs Analysis Training Objectives Normal operations Abnormal operations Contextual operations Background task Total 306 training objectives for the Standard Transition Course

Training Needs Analysis - Threat and Error Management - External Internal It has been observed that as much as 70% of the flight crew activities are countermeasure - related activities

Training Needs Analysis - Threat and Error Management If Threat and Error Management (TEM) fails: potential for Undesired Aircraft States (UAS) Flight crews must employ countermeasures to keep threats, errors and undesired aircraft states from reducing margins of safety in flight operations. Pilots competencies are considered to be countermeasures to Threats, Errors and Undesired Aircraft States!

Competency Based Training 9 Pilot Competencies and Performance Indicators. Application of Procedures Airbus Competency Based Grading System introduced 2013 A350 XWB Flight Crew Training program is based on development of competencies

A350 XWB - Training Development Process 2010-2014 Training Objectives Analysis Competency Based Training Human Factor Inputs Base Base Aircraft Aircraft Base Aircraft Prerequisite Abilities TNA Training Needs Analysis Subject Matter Experts (SME s) Course Build β Courses Regulations OEB input Training Course Evaluation

Contents 1 The Why 2 The What 3 The How

The Functional Approach How do you like to learn? A B C Read the manual for 3 days? Immediately start using the phone? None of the above? Remember the last time you started using a new mobile phone?

Functional Learning The functional approach links learning to experience. New information is referenced to knowledge already possessed. By using materials that the learner will use after training, the transfer to the "real world" is enhanced. (Sticht.T - US Navy 1975 and 1976) more efficient more effective Think about ACP spring loaded toggle switch, just try explaining that, then just use it Learning by doing!

A350 XWB Flight Crew Training Focus New Training Tools! New Training Style! New Training Program! Application of Procedures Competency Based Training Developed Instructional Techniques Functional Approach

New Training Tools A350 System Knowledge Modules Standard Transition: 7 days CCQ and CTR: 4 days Average Student Retention Rates Source: National Training Laboratories, Bethel, Maine, USA

New Training Tools Airbus Cockpit Experience ACE

New Training Tools The A350 Flight Crew Training will introduce a new training device: ACE (Airbus Cockpit Experience) Laptop based training devices Part Task Trainer Training of system knowledge and procedures Training of SOPs Distance Learning Capable Offload APT sessions

New Training Tools Procedure training in a realistic environment: APT+ has been built with: side sticks, rudder pedals, adjustable seats, simplified visual, 3D hardware thrust levers. Objective train the right attitude early in the training

New Training Tools Ground Phase Integrated systems training with ACE Airborne Phase APT+ Systems Modules ACE FFS Page 25

New Training Program EXAMPLE: WHY WE START WITH FFS ON DAY 8? Proficient Manual Flight Path Management + Guidance + Degraded Aircraft (FFS) Develop Expertise Manual Flight + Guidance ( Bird and FD) (APT+, FFS) Need to Understand???? Manual Flight - A350 Basics Pitch and Thrust and Protections (FFS)

New Training Program Surprise as a training element Full use of the FFS by introducing 4 Scenario Based sessions at the end of the course Manoeuvres Training Scenario-Based Training Train psychomotor skills Frequent repositions and repetitions Defined profiles (LOFT style flight from A to B) Higher level of realism (environment) Complexity and realism increases toward terminal phase of the course

Innovation with A350 XWB footprint evolution Systems Procedures Legacy CBT APT FFS SKM ACE APT + More handling FFS ACE Trainer SKM Systems Knowledge Modules ACE Airbus Cockpit Experience APT Airbus Pilot Transition FFS Full Flight Simulation

The Feedback from Authorities and Customers: Also big thumbs up for concept of first flying session to be in FFS. It's brilliant...

Conclusion Airbus has designed an innovative training program Training tools are state of the art The ACE trainer sets a new industry standard Instructor guidance following new principles: Competency Based Training Functional Learning for Theory and Practice Learning by Discovery

Thank You