ACI WAGA 2011 ACI WORLD / AFRICA ANNUAL GENERAL ASSEMBLY, CONFERENCE & EXHIBITION MARRAKESH, MOROCCO 31 OCTOBER to 02 NOVEMBER Conference Programme as of 28.10.2011 (subject to change) Location & Dress Code: Registration; Opening Ceremony and Reception; and the Conference and Exhibition will take place at: Palais de Congrès at the Palmeraie Golf Palace, Marrakech The Gala dinner will take place off premises. Delegates will be transported by bus to and from the venue Dress Code for the Opening Ceremony and Reception Conference and Exhibition is: Business. Dress Code for the Gala Dinner is: Smart Casual Sunday, 30 October 2011 14:00 18:00 Registration Opens Monday, 31 October 2011 All Day Social Activities (Golf Tournament and Tours) 08:00 18:00 Registration 18:00 20:00 OPENING CEREMONY and RECEPTION Tuesday, 1 November 2011 07:30 18:00 Registration 09:00 09:40 OPENING REMARKS Moderator: Dan Michaels, Reporter, Wall Street Journal
Max Moore Wilton, Chair ACI World & Chairman Sydney Airport Corporation Limited (10 mins) Pascal Komla, President ACI Africa & Avisor to Director General, Société Aéroportuaire de Lomé-Tokoin (10 mins) Dalil GUENDOUZ, Director General, Office National des Aéroports, ONDA (10 mins) Karin Ghellab, Ministry of Transport and Equipment (10 mins) 09:40 10:15 KEYNOTE SPEAKER Monhla HLAHLA, former Managing Director, Airports Company South Africa (ACSA) 10:15 11:00 MORNING COFFEE BREAK 11:00 12:30 SESSION 1: LOW COST CARRIERS BOON OR BANE? Low Cost Carriers have been transforming the aviation landscape in the major markets around the world. Also, Morocco has seen a surge of low cost traffic from Europe in the wake of a 2006 open skies agreement. The panel will analyse the opportunities low cost carriers present, but will also look at the implications for pricing, competition, operations and customer service. Moderator: Dan Michaels, Reporter, Wall Street Journal Robert Deillon, Director General, Aéroport International de Genève Tan Sri Bashir Ahmad Abdul Majid, CEO/Managing Director, Malaysia Airports Holdings Berhad Deborah Ale Flint, Director of Aviation, Port of Oakland David Stroud, Executive Vice President of Airports, UBM Aviation Michael Kerkloh, President and CEO, Munich Airport 12:30 14:00 LUNCH BREAK 14:00 15:30 SESSION 2: DRIVERS OF DEMAND PASSENGERS & CARGO Five billion passengers have departed from and arrived at airports in 2010. As air traffic is expected to continue grow, hundreds of millions of
additional passengers will fly every year. The session will look at the very fundamentals of demand for air travel and the influencing factors of why people choose to travel by air. Air freight growth, while very much dependent on overall trade volumes, is also subject to very specific factors the session will examine. Moderator: Dan Michaels, Wall Street Journal Dalil Guendouz, Director General, Office National des Aéroports (ONDA) Brian Pearce, Chief Economist, International Air Transport Association (IATA) Andreas Wittmer, Managing Director, Center for Aviation Competence, University St Gallen David Prevor, Head of Market Research and Forecast, Airbus Questions & Answers and Concluding Remarks 15:30 16:00 AFTERNOON COFFEE BREAK 16:00 17:10 WORLD ANNUAL GENERAL ASSEMBLY (ACI MEMBERS ONLY) 17:10 17:45 AMPAP GRADUATION CEREMONY 17:45 18:45 GRADUATION COCKTAIL RECEPTION (By invitation only) 20:00 23:00 GALA DINNER and ROLL OF EXCELLENCE CEREMONY (Dress Code: Smart Casual) Sponsored by the Office of Tourism Morocco Buses depart between 19h30-20h00 from the hotel lobby of the Palmeraie Golf Palace (PGP). Buses will also transport delegates back to the PGP at the end of the night. Wednesday, 2 November 2011 08:00 16:40 REGISTRATION 09:00 10:30 CONCURRENT BREAK-OUT SESSIONS (SIMULTANEOUS) Break-Out Session 1: Airport Investment The combination of continuous infrastructure requirements and cashstrapped governments has set off of a new wave of airport privatization projects. Valuations, return on investment and the regulatory framework
are key to investor interest. How to reconcile seller and buyer expectations as well as financing options particularly in emerging and developing markets shape the workshop agenda. By the end of this workshop, participants will be able to assess the state of airport investment and privatization in Africa and other regions and get a better understanding of what drives privatization and what investors require to engage. Moderator: Rodolfo Echeverria, IAP, CFO, Airport International Group Thomas Frankl, CEO, Airport Development Partners Kwan Young Chung, Vice President, Head of Strategic Business Development, SAMSUNG C&T George Blankson, GACL Board Chairman, Ghana Airports Company Ltd Break-Out Session 2: Commercial Revenues Airports depend more and more on revenues generated from commercial sources as there is growing need to finance future capital expenditure through this lucrative source of revenue. This 1.5 hour workshop designed for airport managers will combine presentations by 2 graduates of the ACI/ICAO Airport Professional Management Accreditation Programme, discussions and the review of case studies. The following subjects will be covered: Sources of commercial revenue; Commercial cargo revenues case study; Identifying commercial and cargo revenues. By the end of this workshop, participants will be able to perform a selfassessment to better understand current and developing trends in airport retail. Robert Kennedy, IAP, Vice-President (Consulting Services), Aviation Strategies International Mohamed Moustapha DIALLO, IAP, Commercial Director, Aéroports du Mali Nick Adderley, Marketing & Insight Director, BAA Limited
10:30 11:15 MORNING COFFEE BREAK 11:15 12:00 SPECIAL GUEST: TONY TYLER Tony Tyler, Director General and Chief Executive Officer, International Air Transport Association (IATA) Moderated by Dan Michaels, Wall Street Journal 12:00 13:30 LUNCH BREAK 13:30 14:45 SESSION 3: LOOKING AFTER No. 1 THE CUSTOMER At the heart of every successful business are satisfied customers. Retaining existing customers and attracting new ones is the key to growing the business. But in the travel and tourism industry, this can be challenging since leisure travel is highly discretionary and business travel is vulnerable to global external economic factors. As airports, how well do we know our different customers? How well are we meeting their disparate needs? Are there opportunities, in collaboration with other stakeholders in the travel value chain, to increase the value proposition and build more resilience into our business? What can we learn from other industries and recent events? These are some of the questions to be discussed by the Panel. Moderator: Miguel Southwell, Deputy Director, Miami-Dade Aviation Department Nick Adderley, Marketing & Insight Director, BAA Limited Robinson Misitala, Managing Director, National Airports Corporation Limited Mark Adamson, Director, DKMA Questions & Answers and Concluding Remarks 14:45 15:05 COFFEE BREAK 15:05 16:20 SESSION 4: SAFETY This session will give an update on ACI s APEX in safety programme, including the strategically vital partnership with ICAO and the pilot peer review, with speakers from ACI and ICAO, as well as a presentation by the FAA on methods for improvement of Runway Safety. The session will also cover ICAO s views on how a new globally interoperable Air
Navigation system can be built, based on NextGen and SESAR and how it will affect airports. Moderator: Ad Rutten, Chief Operations Officer, Amsterdam Airport Schiphol Catherine (Kate) Lang, Deputy Associate Administrator for Airports, FAA Mohamed Elamiri, Chief, Safety and Security Audits Branch, ICAO Brian Lackey, V.P. Strategic Planning & Airport Development, Greater Toronto Airports Authority (GTAA) Questions & Answers and Concluding Remarks. 16:20 16:40 CONFERENCE CLOSING AND HANDOVER CEREMONY 16:40 17:30 FAREWELL RECEPTION (Sponsored by Calgary Airport Authority, 2012 Host, 9-12 September 2012)