Business Information Technology Conference Conference Agenda March 26-28, 2012 Vancouver Hyatt Regency Vancouver, British Columbia, Canada Host Airport Sponsors Monday, March 26, 2012 11:30am 6:00pm 12:30pm 1:00pm 1:00pm 2:30pm Registration Welcoming and Opening Remarks BIT Session 1: Passenger Location-Based Services; Wayfinding & Beyond Advances in location-based technology built into today s mobile devices present new and compelling ways for airports to better connect with our travelers. Our panel will present an overview of this emerging technology and provide lessons learned from our industry s early adopters. David Wilson, Chief Technology Officer, Seattle-Tacoma International Airport Gunder Rask, Program Manager for Google Indoor Maps, Google Inc. John Powell, Business Development Manager, SITA Hamish C. Macmillan, Regional Sales Director, VITEC 1
2:30pm 3:00pm 3:00pm 5:00pm 6:00pm 7:30pm Georgia Ballroom BIT Session 2: Airport Roundtable (Open to All Registered Attendees) Don t pass up the opportunity to participate in the Airport Roundtable and engage in candid discussions with your peer airports. This perennially popular session allows airport and associate members an opportunity to hear about ongoing airport IT projects and airport development throughout the ACI-NA airport membership. All airport members are encouraged to complete the PPT slide template that was distributed prior to the conference. ACI-NA Welcome Reception Whether this is your first or 50th ACI-NA conference, catch up with old friends and make new ones at ACI-NA s welcome reception. It s the perfect time to find out how your colleagues are doing in our ever-changing regulatory and operational environment. Tuesday, March 27, 2012 7:30am 5:00pm 7:30am 8:30am Registration Continental Breakfast 8:30am 8:45am Welcome & Opening Remarks Daniel Robert-Gooch, President, Canadian Airports Council Steve Hankinson, Vice President, Operations, Vancouver International Airport 8:45am 9:45am General Session 1: Aviation Strategies that Facilitate the Expansion of Risk Based Security The expansion of risk-based security programs that leverage available data and focus limited screening resources on those about which the least is known are essential toward ensuring the long-term sustainability of the aviation system. This panel will discuss the development of current risk-based aviation security programs, how they increase efficiency, enhance security, and contemplate strategies designed to build upon the success of these initiatives. Wendy Reiter, Seattle-Tacoma International Airport ACI-NA Public Safety & Security Committee Chair Paul Leyh, Division Director, Commercial Aviation, TSA, Michel Béland, Director of Aviation Security Operations, Transport Canada Janelle Miller, Director of Compliance and Regulatory Affairs, Alaska Airlines 2
9:45am 10:45am Speaker: 10:45am 11:00am 11:00am 12:00pm General Sessions 2: Trunk vs. Long Term Evolution (LTE) Radio Systems This session will focus on moving airport radio systems from Trunk radio to LTE radios. Speakers will highlight the impact on technologies and cost savings. Join this informative panel to learn what airports can do to prepare for the next generation of IP radio systems. William Flowers, CIO, Dallas/Fort Worth International Airport General Session 3: Leveraging Digital Video Systems This panel will highlight the non-traditional uses of a strong digital video system at airports including the use of different styles of cameras, passenger counting and checkpoint delay monitoring. Dave Ruch, Director, Information Systems, Minneapolis-St. Paul International Airport Alexander Okapuu, President, DILAX Systems, Inc. 12:00pm 1:00pm Regency C 1:00pm 1:30pm Lunch Short Session 1: Supporting the AOC Centers and Improve Decision Making within the Process Technology is an integral part of situational awareness and response. In the past it was all about security issues but now has extended well beyond that realm. Getting real time data to those who need it is the key. This session will focus on a recommendation of what that data needs to be and how it can be collected. Faith Varwig, Principal, Faith Group, LLC Donald R Zoufal, Safety & Security Executive, SDI (System Development Integration, LLC) 1:30pm 3:00pm BIT Session 3: How Can IT Help the Airport Cut Costs or Develop Revenue Streams The panel discussion will feature innovative ways airports have generated revenues and achieved significant cost savings within the IT arena. Additionally, they will explore the pros and cons of the formation of an airport IT Consortium. Dale Kirby, VP & General Manager Americas, Ultra Electronics Airport Systems, Inc David Wilson, Chief Technology Officer, Seattle-Tacoma International Airport Phillip Murray, Deputy Director, Information Technology, Southwest Florida International Airport Tim Harris, Information Systems Manager, John Wayne Airport 3:00pm 3:30pm 3
3:30pm 4:00pm Speaker: 4:00pm 5:00pm BIT Short Session 2: Boeing 787 Briefing A representative from Boeing will provide a brief overview of the Boeing 787 with an emphasis on that aircraft s ground wireless program including a discussion on necessary airside wireless systems and system requirements, as well as the necessary agreements that need to be in place for airports to participate. Timothy Mitchell, Senior Principle Engineer, Boeing Commercial Airplane Group BIT Short Session 3: ACI World/IATA PEMG Update Updates on all of the IATA/ATA/ACI Passenger Experience Management Group (PEMG) initiatives will be provided in this session including; Common Use-PCI, Aviation Information Data Exchange (AIDX), and the Common Use Working Group (CUWG). PEMG Representative BIT Short Session 4: ACRIS, ACI World Update Members of the ACI IT Standing Committee have a number of initiatives including the Airport Community Recommended Information Services (ACRIS) program. Updates will be delivered on ongoing ACRIS projects in Europe as well as other ACI. Speaker: Arturo Garcia-Alonso, Manager, ACI World 7:00pm Small Airport Challenges Discussion An informal evening discussion session geared towards Medium, Small, and Non-Hub airport IT operations will take place at the Hotel Bar (or other venue depending on the participation.) There are many Medium, Small, and Non-Hub Airports in the US and Canada and while larger airports have more resources and money, a lot of times the smaller facilities are expected to do as much with less. This evening get together will give IT Professionals at Medium, Small, and Non-Hub airports an opportunity to network and discuss topics such as: Creating revenue streams using technology, Day to Day management utilities and software applications, Making the case for large capital projects such as Shared Tenant Services and Common/Shared Use, IT Master Planning, and how to integrate Business Concepts and Processes into an IT Department. Please contact Royce Holden, Director of Information Technology, Asheville Regional Airport Authority at rholden@flyavl.com if you plan to attend. Wednesday, March 28, 2012 7:30am 3:00pm 7:30am 8:30am Registration Continental Breakfast 4
8:30am 10:00am BIT Session 4: Foundations of Developing a Cyber Security Program The cyber security threat continues to grow. As a follow-on to the introductory presentation we held in San Diego last fall, we will continue to investigate this issue from both the small and large airport perspective. Panelists will address issues they have had to deal with in this arena as well as what they are doing to better protect themselves. Dom Nessi, CIO Information Technology, Los Angeles World Airports Martha Woolson, IT Security Manager, Metropolitan Washington Airports Authority Royce Holden, Director of Information Technology, Asheville Regional Airport 10:00am 10:30am 10:30am 12:00pm BIT Session 5: Servicing your Mobile Customer How are airports coping with the growing demands to support their customer s mobile devices through Wi-Fi and DAS connectivity; the seemingly insatiable thirst for bandwidth and basic amenities such as charging stations and work areas; while often providing these services for free? This session will focus on these topics with insight from both industry vendors and airports leading the way in implementing solutions and explore options for cost recovery and service level management. Scott Phillips, President, Advanced Wireless Group, LLC Dave Bourgon, Airline Systems Manager, Las Vegas McCarran International Airport Mike Dearman, CIO ITT, San Francisco International Airport Eric Isherwood, Director of Vertical Marketing, Boingo Wireless 12:00pm 1:00pm Regency C 1:00pm 1:30pm Lunch BIT Short Session 5: ACI-NA US Regulatory Update Self-Tagging of baggage has finally become a reality in the US. The Chair of the BIT Committees Common Bag Drop/Passenger Self-Tagging Working Group will provide updates on this development. Additionally, ACI-NA staff will quickly outline a number of US regulatory developments. Dave Bourgon, Airline Systems Manager, Las Vegas McCarran International Airport Matt Griffin, Senior Manager, ACI-NA 5
1:30pm 2:30pm BIT Session 6: What Technologies do Airlines Want (or Expect) from the Airports Airlines carry millions of passengers a year to hundreds of airports around the world. To be in this business, every airline strives to ensure that their passengers have the best possible travel experience, at the best possible price advantage. A key enabler to their success is the consistent and efficient use of technology at each and every airport they serve. This session explores airport technology initiatives, from an Airline perspective. We will present technologies used to support traditional airport services, for passenger experiences, and for operational excellence; all from the perspective of what airlines would like to see airports addressing. Frank Barich, President, Barich, Inc. Kiel Barnekov, Manager, IT Projects/Programs, Orlando International Airport Vanessa Hickman, VP & CIO, Information Technology, Nashville International Airport Rahul Ghai, Managing Director, Technology Business Office IT Strategy & Program Management, United Airlines 2:30pm 3:00pm 3:00pm 4:00pm 4:00pm 4:30pm 6:00pm 7:30pm BIT Session 7: Associate Roundtable (Open to All Registered Attendees) Due to the continuing success of the Airport Roundtable, we will be holding a formal Associate Roundtable. One representative from each Associate Company will have up to three minutes to describe any new or upcoming products and/or services that the company offers. We have developed a PowerPoint Template and we are asking each company to submit their answers using the PPT template which will be displayed during the Associate Roundtable Session. BIT Session 8: Committee Discussion on 2012 Themes; Discuss Fall Meeting Agenda The themes have been finalized and managers have been named, let s start to put the concept to work! This final session will allow the committee an opportunity to prepare for the next meeting as well as a number of upcoming webinars. Please be sure to stick around and share your opinions on how the ACI-NA BIT Committee can move forward! Farewell Cocktail Reception Hosted by Vancouver Airport Authority Come and join your fellow attendees at this year s Airport Event hosted by the Vancouver Airport Authority. The event will take place at the JOEY Bentall One Long Bar 507 Burrard Street, Vancouver. Attendees will enjoy a private reception have the opportunity to mingle and network. See You In Calgary!! ACI World/North America Annual Conference & Exhibition September 9-13, 2012 (BIT Pre-Conference Seminar September 8 & 9) Calgary, AB, CANADA 6