ORLEANS Civitan International Convention.

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NEW ORLEANS 2011 Civitan International Convention www.civitan.org

WELCOME! 91 st Annual Civitan International Convention Sheraton Hotel on Canal Street New Orleans, Louisiana July 6-9, 2011 Gay Aaron, MST Civitan International President Magnolia Host District Clayton Guedry Host Governor Allen Detiveaux Host Event Coordinator Randy Eckhoff Elections Committee Chair Robert Dietz, MST Convention Parliamentarian Polly Forestier Convention Chaplain W. John Rynearson, CAE Executive Vice President Mary M. Luck Vice President of Conventions

Civitan Supply House......................... Rhythms I, Second Floor Tuesday, July 5.................................... 1:00 pm to 5:00 pm Wednesday, July 6................ 8:00 am to Noon and 1:30 pm to 5:00 pm Thursday, July 7.................. 8:00 am to Noon and 1:30 pm to 5:00 pm Friday, July 8.................... 8:00 am to Noon and 1:30 pm to 5:00 pm Saturday, July 9...................................... 8:00 am to Noon Where To Find It Convention Registration, Information and President s Council.................. Registration Desk, Fifth Floor Tuesday, July 5.................. 8:00 am to Noon and 1:30 pm to 8:00 pm Wednesday, July 6................ 8:00 am to Noon and 1:30 pm to 5:00 pm Thursday, July 7.................. 8:00 am to Noon and 1:30 pm to 5:00 pm Friday, July 8.................... 8:00 am to Noon and 1:30 pm to 5:00 pm Saturday, July 9.................................... 9:30 pm to 1:00 pm Delegate Certification and Balloting......... Rhythms II, Second Floor Friday, July 8...................................... 7:30 am to 3:30 pm Civitan Golf Benefit................................ Rampart, Fifth Floor Tuesday, July 5.................. 8:00 am to Noon and 1:30 pm to 5:00 pm Putt-N-Chip11............................. Registration Desk, Fifth Floor Tuesday, July 5.................. 8:00 am to Noon and 1:30 pm to 5:00 pm Wednesday, July 6................ 8:00 am to Noon and 1:30 pm to 5:00 pm Thursday, July 7................................... 8:00 am to 2:00 pm Host Hospitality.................... Waterbury Ballroom, Second Floor Wednesday, July 6................ 8:00 am to Noon and 1:30 pm to 5:00 pm Thursday, July 7.................. 8:00 am to Noon and 1:30 pm to 5:00 pm Friday, July 8.................... 8:00 am to Noon and 1:30 pm to 5:00 pm Saturday, July 9...................................... 8:00 am to Noon Civitan Expo........................ Waterbury Ballroom, Second Floor Wednesday, July 6................................. 11:00 am to 5:00 pm Thursday, July 7................. 10:00 am to Noon and 1:30 pm to 5:00 pm Friday, July 8................... 10:00 am to Noon and 1:30 pm to 5:00 pm Saturday, July 9...................................... 9:30 am to Noon Tours Desk................................ Registration Area, Fifth Floor Tuesday, July 5.................. 8:00 am to Noon and 1:30 pm to 5:00 pm Wednesday, July 6................ 8:00 am to Noon and 1:30 pm to 5:00 pm Thursday, July 7.................. 8:00 am to Noon and 1:30 pm to 5:00 pm Friday, July 8..................................... 8:00 am to 10:30 am On the Town Restaurant Reservations.. Registration Area, Fifth Floor Wednesday, July 6................ 8:00 am to Noon and 1:30 pm to 5:00 pm Thursday, July 7.................. 8:00 am to Noon and 1:30 pm to 5:00 pm Friday, July 8.................... 8:00 am to Noon and 1:30 pm to 5:00 pm Saturday, July 9...................................... 8:00 am to Noon 4 5

General Information Session Attendance All registered Civitan members and guests are encouraged to attend all convention general sessions: Opening, First Business, Philanthropy Program, Elections, Membership Extravaganza, etc. Name badges are required for all sessions, including workshops. Tickets are required for the Awards Brunch (Thursday) and the Installation Banquet (Saturday). Voting If you have been pre-certified as a voting delegate for the convention, your name badge should have the symbol pictured on the right. It allows you to cast a vote for international board of directors and participate in the Elections Business Session on Saturday morning. If you are not a certified voting delegate, your badge will not include the symbol. However, if you intend to be a voting delegate, you may be certified on Friday, July 8, 7:30 am to 3:30 pm, in Rhythms II on the second floor. Contributions Each year delegates bring their club s annual contribution to the convention. Your convention registration packet includes a contribution envelope. Additional envelopes are available at the Convention Desk. Club contributions will be accepted at the close of the Philanthropy Session on Friday, or anytime at the registration desk. President s Council Social In appreciation of our convention venue, this year s President s Council social will be held at Gallier Hall, New Orleans historic former city hall following a second line parade in true New Orleans style led by the world famous brass band, the Storyville Stompers. President s Council and Legacy Society members are encouraged to meet in the hotel lobby at 5:45 pm to receive beads and white handkerchiefs and queue up for the parade. Members will be led up St. Charles Avenue by police escort like Mardi Gras royalty to Gallier Hall. The reception will be a casual attire event featuring traditional New Orleans music, food and drink. Every effort will be made to convey to the members how much their participation in the program is appreciated and how their participation has helped ensure the long-term financial viability of the charitable work of Civitan International. The Civitan Collection Looking for Civitan logo or thematic items? There are many new items including the new Civitan Challenge Coin, as well as discounts on several supply house favorites. District conventions and club installations are coming up. Place your order as soon as possible to ensure timely delivery, noting engraving requires extra time. Orders placed in New Orleans will be shipped as soon as possible following the convention. Orders may be billed to your club or district or charged to your credit card (Discover/Novus, Mastercard, Visa, or American Express). You may also place your order when you return home by visiting www.civitan.org/supplies. The Convention Supply House will conduct a drawing for three $100 Supply House gift certificates. An entry form is included in your registration packet. Visit the Civitan Supply House and submit your entry for the drawing. The winners will be announced during the closing banquet. You do not need to be present to win. You are also invited to stop by and pick up your club s special convention souvenir patch or purchase the commemorative convention charm for $8. (United States funds only) Convention Pictures on DVD Event photographs will be taken throughout this year s convention by Civitan staff and volunteers. Civitans can order a Convention Photo DVD with photos from every day of the convention, including district photos on Saturday evening. Orders placed during convention are only $19.99 after July 11, orders will cost $24.99. An order form is located in your registration packet, and can be dropped off at the registration area or mailed to Civitan International. For more information, contact Luke Anthony, PR and Communications Manager, at pr@civitan.org. District Group Photos District group pictures will be taken Saturday evening, July 9. Each district has been assigned a time for group photographs as published in the schedule on page 29. Please arrive a few minutes prior to your assigned time and look for your district sign to ensure that the session progresses in a timely manner. Tours Four optional tours have been offered during the convention schedule. Two of these are included in the Spouse and Guest registration fee. On Thursday a Rediscover New Orleans City Tour will depart at 1:30 pm as well as the New Orleans School of Cooking Excursion. On Friday, the Plantation Country Excursion will depart at 10:30 am as well as the French Quarter Walking Tour. Space may still be available if you are interested. Please inquire at the Tours Desk in the registration area on the fifth floor. For additional recommendation of activities and tours, the staff at the desk will be happy to assist you. Host Hospitality Magnolia host Civitans await your visit to the Hospitality area in the Waterbury Ballroom on the second floor. Door prizes and raffles will be drawn daily. Brochures and local area information will also be available for attractions and shopping opportunities. Any questions may be directed to Rose Goolsby or Janet Tolleson. Magnolia Civitans look forward to welcoming you stop by early and often. Host District Event On Thursday evening, July 7, the Magnolia District is hosting Rolling on the River a two-hour cruise along the Mississippi River on the Natchez Steamboat. For those that pre-registered, you may pick up your tickets in Host Hospitality. If you did not pre-register for this event, tickets may still be available in Host Hospitality. Bus transfers to the river boat dock is sponsored by the Jefferson Parish Sheriff s office. Your departure time is noted on the outside of you ticket envelope. Departures from the Canal Street entrance of the Sheraton are scheduled for 4:30, 4:50, 5:10 and 5:30. Busses will return you to the Sheraton following the cruise. Any questions may be directed to Greta Halphen or Allen Detiveaux. Airport Transfers For those who arranged for return airport transfer using the Civitan service through Airport Shuttle, you are required to confirm your departure schedule 24 hours in advance of hotel pickup by calling 504-522-3500. On The Town Restaurant Reservations Need assistance finding the perfect restaurant? Looking for some great music? On The Town staff will assist you and even make your reservation. Check with the desk in the Registration area on the fifth floor. 8 9

Procedures and Rules 1. Nominations for International Office A.All candidates must be properly certified and endorsed prior to the first business session of the convention in accordance with the governance documents of Civitan International. B. Nominations shall be made during the first business session. C. At the first business session, the executive vice president or the Election Committee chair shall announce to the convention the names of all properly certified and qualified candidates and the offices sought. In the event that the Nominating Committee (governors-elect) shall have met to identify a candidate for a position vacancy, the president shall report to the convention the names of candidates recommended by the Nominating Committee. D.The presiding officer shall conduct nominations during the first business session. At the conclusion of this procedure, the presiding officer may announce the time and place of each international region caucus (held at the discretion of the international director). 2. Accreditation and Certification A. Each Civitan club in good standing with Civitan International shall be entitled to voting delegates as prescribed in the Civitan International governance documents. B. Each district in good standing shall be entitled to two voting delegates. C. Except for the executive vice president, the officers of Civitan International and the past international presidents shall be entitled to one vote each. D.The executive vice president shall furnish the district governors a current list of clubs showing the number of votes to which each is entitled. The list shall be determined by club rosters on file in Birmingham 15 days prior to the convention. No updating of club rosters for voting purposes is permitted after the list is prepared. E. Delegates must seek certification before they will be permitted to vote in the proceedings. F. Delegates, to be certified, must first pay the convention registration fee. It is important that all registration fees are received no less than 15 days prior to the convention. Fees charged to clubs or districts must be paid prior to the convention before voting delegates are certified in advance of the meeting. Voting delegates will not be certified and will be unable to vote if registration fees are unpaid. Although any Civitan in good standing may be certified as a voting delegate, club presidents, working through their district governors, are required to assure that all delegates who are certified are qualified members of the club and district. Hence, positive identification of delegates may be requested. G.Certification of delegates shall be on a first-come basis. In the event a dispute arises over who is to be certified, the district governor settles the controversy. H. A delegate who is certified will receive identification that will permit him or her to vote during the international convention. I. An alternate delegate may be appointed to take the place of a delegate who may become incapacitated. If both the delegate and his or her alternate are unable to function, a third choice may be certified by the committee if the action is taken during ballot voting or before the elections business session. 3. Resolutions A.Proposed resolutions should be mailed to the office of the administrative director at the world headquarters no later than 15 days prior to the convention. B.A resolutions committee may be appointed by the international president on an as-needed basis. C.The resolutions committee, if appointed, will present its report to the voting delegates during the elections business session. 4. Motions A.All motions must be made and seconded by certified delegates of the accredited voting body. B.To make a motion, a delegate must proceed to the nearest microphone and ask recognition from the chair by stating name and club. C.For clarification, the presiding officer may require that a written motion be furnished to the chair before action is taken. D.A delegate making the motion is permitted no more than three minutes of speaking time. 5. Discussion on Motions A.Floor microphones shall be available for discussion on motions. B.To be recognized by the chair, a certified delegate shall proceed to the nearest microphone and state name and club. C.Discussion on a motion shall be limited to one minute for each speaker. The elections committee shall serve as time-keeper. D.General consent shall be required if the speaker requests a second minute. If there is an objection, a formal vote must be taken and a two-thirds vote shall be required to grant the additional time. No speaker shall be allowed more than two minutes total on each motion. E. No delegates shall be allowed the floor a second time until all others who wish to speak on the motion have had the opportunity to do so. F. Discussion shall continue until (in the discretion of the presiding officer) both affirmative and negative views have been adequately presented or until the question is called from the floor. 10 11

6. Elections and Voting A. Admission to the balloting location and to the convention floor shall be restricted during the hours of operation and official business voting sessions. B. Voting is by certified delegate only. C. Voting on motions shall be by voice vote. The presiding officer will rule the results. If the voice vote is unclear as determined by the presiding officer, or if a voting delegate requests a rising (division) vote, the Elections Committee will be required to count the delegates in the rising (division) voting format and report the ayes and noes. The results of the rising (division) vote shall be reported to the parliamentarian and presiding officer. The presiding officer shall announce the results, including the total number of votes cast. If a rising (division) vote is inconclusive, a ballot vote may be utilized with the Elections Committee distributing, collecting, and counting same. The results of a ballot vote shall then be reported to the parliamentarian and presiding officer. The results shall be announced by the presiding officer. D. Election of officers shall be by written ballot except that election by a voice vote of acclamation shall be permitted if a candidate is unopposed. Balloting will be conducted during the international convention at a specified location. In the event a determination cannot be made from the results of balloting, additional procedures will be in place for balloting during the elections business session. Procedures for election of international officers shall be conducted as outlined in the Elections Committee Procedures manual. E. The presiding officer shall announce the winner of the election during the Final (Elections) Business Session and shall further announce that a report of the number of votes cast for each candidate is available to any delegate from the elections committee chair. 7. Parliamentary Authority A. The international president shall appoint a convention parliamentarian. B. Robert s Rules of Order Newly Revised is the parliamentary authority. C. A two-thirds vote of the delegates voting is required to suspend or amend these convention procedures and rules. Policy 0708 Adopted: 6/78 Last Amended: 10/08 Civitan International Mission Statement To build good citizenship by providing a volunteer organization of clubs dedicated to serving individual and community needs with an emphasis on helping people with developmental disabilities. 2010-11 District Governors Alabama Central............................... Wynton Hodges Jr., MST Alabama North......................................... Randy Harvell Alabama-West Florida................................... James Jones Appalachian........................................ Michael McClellan California.............................................. Kate Kaske, MST Canadian East.............................................. Eric Pottle Canadian West........................................ Debbie Hiscott Cardinal................................................ Teresa Lupton Chesapeake....................................... Jo Ann O Toole, MST Florida..................................................... Lori Clapp Georgia................................................. Kenny Martin Germany........................................... Torgeir Willadssen Great Southwest.......... John Milholland, MST and Judy Milholland, MST Heart of the West...................................... Theresa Cisler Heartland................................................ Ken Ellis, MST Hungary............................................ Dr. István Sárközi Korea................................................ Dr. Chang-Il Park Magnolia.............................................. Clayton Guedry Mississippi North................................... Dr. Carroll Russell New England............................................. Mark Oblon North Carolina East................................ Leigh Wilkinson, MST North Carolina West.............................. Frank Goodnight, MST North Central.......................................... Duane Chattin Norway............................................... Edgar Ringsrød South Carolina........................................... Carole Wells Valley............................................ La Donna Hamm, MST Asia Development Director Philippines..................................... Dr. Teresita R. Yambot General Secretaries Bangladesh...................................... Towhid Hasan Kibria Ghana.................................................. Sammy Avah India............................................ Kavita Vinoo Manuel Côte d Ivoire.............................. Helene Linda Kouame Vera Japan............................................... Yoshi Sakogawa Jordan............................................... Dr. Yaser Salem Liberia..................................................... Sahr Villia Nepal................................................ Kedar B. Basnet Nigeria.................................... Chiduzie Canice Okoroafor Pakistan.............................................. Asif J. Khawaja Russia.............................................. Natalia Sladkova Sierra Leone......................................... Bockarie Enssah Taiwan......................................... Dr. Rong Seng Chang Thailand..................................... Dr. Narong Leede Sawat 13

Sheraton New Orleans Certification and Balloting Second Floor Civitan Supply House Host Hospitality and Civitan Expo Third Floor General Sessions Fifth Floor District Photos

Pre-Convention Activities Tuesday, July 5 8:00 am Convention Registration opens, Registration Desk, fifth floor 8:00 am Golf and Putt-N-Chip Registration opens, Rampart, fifth floor 8:00 am Tour Desk opens, Registration area, fifth floor 8:30 am International Board Meeting begins, Grand Chenier, fifth floor Noon Board of Directors Luncheon, Grand Couteau, fifth floor 1:00 pm Civitan Supply House opens, Rhythms I, second floor 1:30 pm International Board Meeting resumes, Grand Chenier, fifth floor 3:00 pm New Board Member Orientation, Grand Chenier, fifth floor 5:00 pm Governors Meeting, Rhythms II, second floor 5:30 pm President s VIP Social (invitation only), The Gallery, first floor A special recognition evening for 2010-11 International Board of Directors, District Governors, Committee Chairs and Convention Chairs. Convention Program Wednesday, July 6 6:15 am Civitan International Golf Benefit Busses will depart for Tournament Players Club of Louisiana at 6:30 am from the Canal Street entrance of the Sheraton Hotel. 8:00 am Convention and Putt-N-Chip Registration opens, Registration Desk, fifth floor 8:00 am President s Council Desk opens, Registration Desk, fifth floor 8:00 am Civitan Supply House opens, Rhythms I, second floor 8:00 am Host Hospitality opens, Waterbury Ballroom, second floor 8:00 am Tours and On The Town Reservations Desk opens, Registration area, fifth floor 9:00 am New Club in a Box Seminar, Grand Chenier, fifth floor New & Improved! Learn how to build a new Civitan Club in a community near you. This seminar teaches the best methods on how to plan, organize and charter a new Civitan Club. Seminar includes a packet of information with sample letters, newsletters, forms and brochures. Certified Club Builders are urged to attend to learn the newest techniques in successful club building. (Staff Vice President of Membership-Leadership Louis Stephens, MST) 11:00 am Civitan Expo opens, Waterbury Ballroom, second floor 3:00 pm Convention Orientation, Grand Ballroom ABC, fifth floor Convention delegates and guests are encouraged to attend to learn how to make the most out of your convention experience. This session will also include tips on getting around the neighborhood, shopping, and using public transportation. 6:30 pm Opening Ceremonies, Grand Ballroom ABC, fifth floor (Civitans, Spouses and Guests) Civitans will be welcomed to New Orleans with an entertaining show to include a tribute to jazz, a salute to the Civitan family of nations, and the presentation of the Dr. Courtney W. Shropshire Outstanding Club. The evening will also include recognition of the 2009-10 Distinguished Governors, and presentation of the 2011 International Honor Keys Thursday, July 7 New Orleans Garden District Orchestra 8:00 am Convention and Putt-N-Chip Registration opens, Registration Desk, fifth floor 8:00 am President s Council Desk opens, Registration Desk, fifth floor 8:00 am Civitan Supply House opens, Rhythms I, second floor 8:00 am Host Hospitality opens, Waterbury Ballroom, second floor 8:00 am Civitan Expo opens, Waterbury Ballroom, second floor 8:00 am Tours and On The Town Reservations Desk Desk opens, Registration area, fifth floor 8:30 am First Business Session, Grand Ballroom ABC, fifth floor Program includes reports from International President Gay Aaron, MST, Executive Vice President John Rynearson, and Finance and Audit Committee Chair Marvin Sunderman. Candidates for the international board of directors are also nominated and introduced to the delegation. 16 17

11:15 am Awards and Recognitions Luncheon, Grand Ballroom ABC, fifth floor (included in registration fee, ticket required) Please join us for lunch as we recognize Civitan s best clubs and districts in the areas of service, awareness, and communication. Don t miss this delicious and entertaining salute to all of our outstanding award winners. Workshops Joe Castillo World Renowned Sand Artist 1:30 pm Good Advice on How to Add New Members, The Gallery, first floor Your club needs to add 20% or more New Members annually! This workshop teaches guidelines and ideas on how to conduct a successful membership meeting. Learn the techniques on planning, prospecting and communicating for a recruitment drive. Also, find out how to identify members who are super recruiters. (Staff Vice President of Membership-Leadership Louis Stephens, MST) 1:30 pm Golf & Civitan: The Perfect Match, Grand Couteau, fifth floor Meet the founders of the Golf & Civitan concept and learn how to build the fastest, easiest, and most fun Civitan clubs in the world. All three golf Civitan clubs are represented here in New Orleans! This club building concept will work with other alternative formats even if you "hate" golf. (Cresta Loma Golf & Civitan Club President Carl H. Mangelsdorf III, MST) 1:30 pm 2012 International Convention in Europe, Grand Chenier, fifth floor Northern Europe unfolds like an intricate tapestry, rich in natural beauty and interwoven with colorful stories. The 2012 international convention travels to Europe and the ancient, enchanting city of Tallinn, Estonia. Explore the many opportunities presented by this historic venue. (2008-10 International Director Svenn Manum) 1:30 pm A Journey with Alzheimer s: One Caregiver s Struggle, Rhythms II, second floor More than four million people in the United States suffer from Alzheimer s disease, and as many as 20 million have close relatives or friends with the disease. Learn about a woman s personal journey into the world of Alzheimer s with a mother and a husband. She examines our perceptions of Alzheimer s and offers a practical approach to the emotional well-being of patients and caregivers alike. (Former Civitan International First Lady Earlene Burney) 1:30 pm Small Fundraisers that Make a BIG Impact, Rhythms III, second floor Galas are great but some smaller events can been even better. Make easy-toorganize events work for your club. This session will teach you how to minimize the effort while maximizing the results. (Doug Lippert, Resource Development Manager, The Children s Organ Transplant Association) 1:15 pm Optional Tour: Rediscover New Orleans City Tour (not included in Civitan registration fee) Busses will depart at 1:30 pm from the Canal Street entrance of the Sheraton Hotel. Tour returns to the Sheraton at 4:30 pm. 1:15 pm Optional Tour: New Orleans School of Cooking Excursion (not included in Civitan registration fee) Busses will depart at 1:30 pm from the Canal Street entrance of the Sheraton Hotel. Tour returns to the Sheraton at 5:00 pm. 2:00 pm Putt-N-Chip11 Busses will depart for LaFayette Park at 2:15 pm from the Canal Street entrance of the Sheraton Hotel. Workshops 2:30 pm Good Advice on How to Add New Members, The Gallery, first floor See 1:30 pm for description. 2:30 pm Golf & Civitan: The Perfect Match, Grand Couteau, fifth floor See 1:30 pm for description. 2:30 pm 2012 Civitan International Convention in Europe, Grand Chenier, fifth floor See 1:30 pm for description. 2:30 pm A Journey with Alzheimer s: One Caregiver s Struggle, Rhythms II, second floor See 1:30 pm for description. 2:30 pm Small Fundraisers that Make a BIG Impact, Rhythms III, second floor See 1:30 pm for description. 4:30 pm Optional: Transfers begin for Host District Event (not included in any registration fee) Busses will depart for the Natchez Steamship at 4:30 pm, 4:50 pm, 5:10 pm and 5:50 pm from the Canal Street entrance of the Sheraton Hotel. Your district has been assigned a departure time. Refer to the outside of your ticket envelope for your district s departure time. 6:00 pm Optional Host District Event: Rolling on the River (not included in any registration fee) Magnolia Civitans host a two-hour cruise along the Mississippi River aboard the Natchez Steamship. 18 19

Friday, July 8 7:30 am Delegate Certification and Polls open for officer elections, Rhythms II, second floor Voting certification and balloting for contested elections only. 8:00 am Convention Registration and Information, Registration Desk, fifth floor 8:00 am President s Council Desk opens, Registration Desk, fifth floor 8:00 am Civitan Supply House opens, Rhythms I, second floor 8:00 am Host Hospitality opens, Waterbury Ballroom, second floor 8:00 am Civitan Expo opens, Waterbury Ballroom, second floor 8:00 am Tours and On The Town Reservations Desk Desk opens, Registration area, fifth floor 8:30 am Philanthropy Program, Grand Ballroom ABC, fifth floor This session celebrates Civitan s philanthropic efforts at the club and international levels as we highlight various organizational projects and their impact. Program includes recognition of scholarship recipients, a report from 2010-11 Junior Civitan International President Matthew Pendleton, and Fellow presentations. Civitan International Research Center Director Dr. Harald Sontheimer will also preview the new Civitan Research Center video and report on the successes of your Civitan Research Center. 10:00 am Governors-Elect Meeting, Grand Ballroom ABC, fifth floor Workshops 10:30 am Junior Civitan: Limitless Service, Grand Chenier, fifth floor Learn more about Civitan International's longest running program--junior Civitan! Attendees will learn about club-building, joint projects and bridging the gap between Civitan and Junior Civitan to help Civitan grow from within. (2010-11 Junior Civitan International President Matthew Pendleton and Staff Manager of Youth and Campus Programs Lauren Turriglio) 10:30 am A Mint Can Bring H.O.P.E., Grand Couteau, fifth floor Whether you have years of experience or are brand new to the program, there s always something new to learn about the Candy & Coin Box Projects. This workshop will provide you with a comprehensive overview of the projects, with tips on contacting businesses, placing boxes, and streamlining operations. You ll also learn fresh ideas and strategies for maximizing revenue so that your club can raise money and improve your community. (Past International President Randall Randy Eckhoff, MST and Cindy Barrington, MST) 10:30 am Stand Up and Be Counted: Civitan PR Workshop, Rhythms III, second floor Join PR & Communications Manager Luke Anthony for a lively workshop on promoting Civitan, working with the media, telling your story, and bridging the gap between good publicity and great recruitment. There will also be an update on the latest projects by the Civitan PR Department, and a first look at new materials for the coming year! (Staff PR and Communications Manager Luke Anthony) 10:15 am Optional Tour: Plantation Country Excursion (not included in Civitan registration fee) Busses will depart at 10:30 am from the Canal Street entrance of the Sheraton Hotel. Lunch is included. Tour returns to the Sheraton at 4:30 pm. 10:15 am Optional Tour: French Quarter Walking Tour (not included in Civitan registration fee) Meet tour guide in lobby of the Sheraton Hotel. Lunch is not included. Tour returns to the Sheraton at 1:30 pm. 12:30 pm Past International Presidents Luncheon Meeting, Maurepas, third floor Workshops 1:30 pm Certified Club Mentor Seminar, The Gallery, first floor New Seminar Second Time Offered Improved Session!! Civitan International is excited to announce that our new program introduced at last year s convention is better than ever! This seminar teaches leaders/members the skills and methods of how to develop new clubs as well as revitalize existing clubs. Graduates of this seminar will be designated as Certified Club Mentors which qualifies them to work in these important areas and earn recognition for their successful efforts. Seating limited. (Master Club Builder Dee Hutsler, MST, Master Club Builder Tammy Pearson, MST, and Certified Club Builder Robert Dietz, MST) 1:30 pm A Campus Civitan Streetcar Named Desire, Grand Chenier, fifth floor Jump aboard the Campus Civitan streetcar to catch a session that includes a syllabus full of tips on how to organize, sponsor, and begin building a new Campus Civitan club in your local college community. Join a panel of Campus Civitan street performers and our new staff manager of Campus programs for a Q & A before you take the next Campus club building exam. (Staff Manager of Youth and Campus Programs Lauren Turriglio and North Bay Civitan and former Campus Civitan of the Year Keith Wilson) 1:30 pm Ramp Raisings, Grand Couteau, fifth floor The Pensacola Civitan Club in Florida has built 260 wheelchair ramps since 1995. This session will take you from receipt of a ramp request, to visiting the family, to determining the need, to ordering materials, to securing a Civitan crew for a ramp raising event! Ramp building offers on-the-job training, plenty of Civitan fellowship and the opportunity to see the benefits as the individual uses the ramp for the very first time! (Pensacola Civitan Club President-Elect Gil Chase and Members Mike and Cindy Barrington, MST) 1:30 pm Extra! Extra! Read All About It!, Rhythms III, second floor A how-to session to help you make your club s newsletter more interesting, more readable, and more fun! Tell your club s story effectively! (2009-11 International Director Mattie Fraser, MST) 20 21

Workshops 2:30 pm Stand Up and Be Counted: Civitan PR Workshop, Grand Chenier, fifth floor See 10:30 am for description. 2:30 pm Ramp Raisings, Grand Couteau, fifth floor See 1:30 pm for description. 2:30 pm Extra! Extra! Read All About It!, Rhythms III, second floor See 1:30 pm for description. 6:00 pm President s Council Second Line Parade (invitation only) President s Council and Legacy Society members are encouraged to meet in the hotel lobby at 5:45 pm to receive beads and white handkerchiefs to queue up for the parade. Members will be lead up St. Charles Avenue by police escort like Mardi Gras royalty to Gallier Hall. 6:00 pm President s Council Social (invitation only), Gallier Hall In the spirit of the city, this year s President s Council social will be held at Gallier Hall, New Orleans historic former city hall following a second line parade in true New Orleans style led by the world famous brass band, the Storyville Stompers. The reception will be a casual attire event and will feature traditional New Orleans music, food and drink. Every effort will be made to convey to the members how much their participation in the program is appreciated and how their participation has helped ensure the long-term financial viability of the charitable work of Civitan International. Saturday, July 9 Storyville Stompers 8:00 am Tours and On The Town Reservations Desk opens, Registration area, fifth floor 8:30 am Elections Business Session, Grand Ballroom ABC, fifth floor (Civitans, Spouses and Guests) Our last convention day begins with the business of Civitan and the election of international officers, and voting on bylaw amendments. 10:00 am Membership Extravaganza, Grand Ballroom ABC, fifth floor (Civitans, Spouses and Guests) Join us for this entertaining, high-energy session as we recognize outstanding growth efforts by members, clubs and districts. In addition to the introduction of new master club builders, President-Elect William D. Bill Buscher and the district governors-elect will highlight their plans for the 2011-12 year. 11:00 pm Convention Information opens, Registration Desk, fifth floor Noon Noon Club Builder s Luncheon (invitation only), Rhythms II, second floor Club builders credited with building a new club in 2009-10 or 2010-11 are invited, along with all master club builders. District Liaison Training Luncheon (invitation only), Rhythms III, second floor A review of position requirements for new and returning district liaisons. 1:30 pm New Club in a Box Seminar, Grand Chenier, fifth floor New & Improved! Learn how to build a new Civitan Club in a community near you. This seminar teaches the best methods on how to plan, organize and charter a new Civitan Club. Seminar includes a packet of information with sample letters, newsletters, forms and brochures. Certified Club Builders are urged to attend to learn the newest techniques in successful club building. (Master Club Builder Dan Brown, MST and Past International President Mike Brown, MST) 1:30 pm Become a Field Director of Club Development, Grand Couteau, fifth floor If you enjoy organizing new Civitan clubs and you are looking for part time income this position is for you. Learn how: You can impact Civitan with this key position To identify someone in your district who is a possible candidate This program works with growing new Civitan clubs in your area. Current Field Directors will be on hand to discuss their experiences. (Staff Vice President of Membership-Leadership Louis Stephens, MST) 5:45 pm District Photos (Session One), Grand Ballroom DE, fifth floor Timely arrival for your district s photo is imperative to maintain our tight schedule. Group photos will continue following the installation ceremonies. See page 29 for the photo schedule. Look for your district and line up as instructed. 6:00 pm Social, Closing Ceremonies & Installation Banquet, Grand Ballroom ABC, fifth floor (Civitans, Spouses and Guests; included in registration fee, ticket required) As we close out this year s convention, the delegation will witness the installation of 2011-12 International Officers and District Governors, and hear an address by 2011-12 International President William D. Bill Buscher. Following District Photos (Session Two), Grand Ballroom DE, fifth floor The district photo session will continue following the conclusion of the installation. Districts will be called in order. See page 29 for the photo schedule. Murray Conque 22 Waylon Thibodeaux Band 23

Spouse and Guest Program Wednesday, July 6 6:15 am Civitan International Golf Benefit Busses will depart for Tournament Players Club of Louisiana at 6:30 am from the Canal Street entrance of the Sheraton Hotel. 8:00 am Convention and Putt-N-Chip Registration open, Registration Desk, fifth floor 8:00 am Civitan Supply House opens, Rhythms I, second floor 8:00 am Host Hospitality opens, Waterbury Ballroom, second floor 8:00 am Tours and On The Town Reservations Desk opens, Registration area, fifth floor 11:00 am Civitan Expo opens, Waterbury Ballroom, second floor 3:00 pm Convention Orientation, Grand Ballroom ABC, fifth floor Convention delegates and guests are encouraged to attend to learn how to make the most out of your convention experience. This session will also include tips on getting around the neighborhood, shopping, and using public transportation. 6:30 pm Opening Ceremonies, Grand Ballroom ABC, fifth floor (Civitans, Spouses and Guests) Civitans will be welcomed to New Orleans with an entertaining show to include a tribute to jazz, a salute to the Civitan family of nations, and the presentation of the Dr. Courtney W. Shropshire Outstanding Club. The evening will also include recognition of the 2009-10 Distinguished Governors, and presentation of the 2011 International Honor Keys. Thursday, July 7 8:00 am Convention and Putt-N-Chip Registration opens, Registration Desk, fifth floor 8:00 am Civitan Supply House opens, Rhythms I, second floor 8:00 am Host Hospitality opens, Waterbury Ballroom, second floor 8:00 am Civitan Expo opens, Waterbury Ballroom, second floor 8:00 am Tours and On The Town Reservations Desk opens, Registration area, fifth floor 24 11:15 am Awards and Recognitions Luncheon, Grand Ballroom ABC, fifth floor (included in registration fee, ticket required) Please join us for lunch as we recognize Civitan s best clubs and districts in the areas of service, awareness, and communication. Don t miss this delicious and entertaining salute to all of our outstanding award winners. 1:15 pm Rediscover New Orleans City Tour (included in Spouse or Guest registration fee) Busses will depart at 1:30 pm from the Canal Street entrance of the Sheraton Hotel. Tour returns to the Sheraton at 4:30 pm. 2:00 pm Putt-N-Chip11 Busses will depart for LaFayette Park at 2:15 pm from the Canal Street entrance of the Sheraton Hotel. 4:30 pm Optional: Transfers begin for Host District Event (not included in any registration fee) Busses will depart for the Natchez Steamship at 4:30 pm, 4:50 pm, 5:10 pm and 5:50 from the Canal Street entrance of the Sheraton Hotel. Your district has been assigned a departure time. Refer to the outside of your ticket envelope for your district s departure time. 6:00 pm Optional Host District Event: Rolling on the River (not included in any registration fee) Magnolia Civitans host a two-hour cruise along the Mississippi River aboard the Natchez Steamship. Friday, July 8 8:00 am Convention Registration and Information, Registration Desk, fifth floor 8:00 am President s Council Desk opens, Registration Desk, fifth floor 8:00 am Civitan Supply House opens, Rhythms I, second floor 8:00 am Host Hospitality opens, Waterbury Ballroom, second floor 8:00 am Civitan Expo opens, Waterbury Ballroom, second floor 8:00 am Tours and On The Town Reservations Desk opens, Registration area, fifth floor 8:30 am Philanthropy Program, Grand Ballroom ABC, fifth floor This session celebrates Civitan s philanthropic efforts at the club and international levels as we highlight various organizational projects and their impact. Program includes recognition of scholarship recipients, a report from 2010-11 Junior Civitan International President Matthew Pendleton, and Fellow presentations. Civitan International Research Center Director Dr. Harald Sontheimer will also preview the new Civitan Research Center video and report on the successes of your Civitan Research Center. 25

10:15 am Tour: Plantation Country Excursion (included in Spouse and Guest registration fee) Busses will depart at 1030 am from the Canal Street entrance of the Sheraton Hotel. Lunch is included. Tour returns to the Sheraton at 4:30 pm. 5:30 pm President s Council Second Line Parade (invitation only) President s Council and Legacy Society members are encouraged to meet in the hotel lobby at 5:45 pm to receive beads and white handkerchiefs to cue for the parade. Members will be lead up St. Charles Avenue by police escort like Mardi Gras royalty to Gallier Hall. 6:00 pm President s Council Social (invitation only), Gallier Hall In the spirit of the city, this year s President s Council social will be held at Gallier Hall, New Orleans historic former city hall following a second line parade in true New Orleans style led by the world famous brass band, the Storyville Stompers. The reception will be a casual attire event and will feature traditional New Orleans music, food and drink. Every effort will be made to convey to the members how much their participation in the program is appreciated and how their participation has helped ensure the long-term financial viability of the charitable work of Civitan International. 6:00 pm Social, Closing Ceremonies & Installation Banquet, Grand Ballroom ABC, fifth floor (Civitans, Spouses and Guests; included in registration fee, ticket required) As we close out this year s convention, the delegation will witness the installation of 2011-12 International Officers and District Governors, and hear an address by 2011-12 International President William D. Bill Buscher. Following District Photos (Session Two), Grand Ballroom DE, fifth floor The District Photo session will continue following the conclusion of the installation. Districts will be called in order. See page 29 for the photo schedule. Saturday, July 9 8:00 am Tours and On The Town Reservations Desk opens, Registration area, fifth floor 8:30 am Elections Business Session, Grand Ballroom ABC, fifth floor (Civitans, Spouses and Guests) Our last convention day begins with the business of Civitan and the election of international officers. 10:00 am Membership Extravaganza, Grand Ballroom ABC, fifth floor (Civitans, Spouses and Guests) Join us for this entertaining, high-energy session as we recognize outstanding growth efforts by members, clubs and districts. In addition to the introduction of new master club builders, President-Elect William D. Bill Buscher and the district governors-elect will highlight their plans for the 2011-12 year. 11:00 pm Convention Information opens, Registration Desk, fifth floor 6:00 pm District Photos (Session One), Grand Ballroom DE, fifth floor Timely arrival for your district s photo is imperative to maintain our tight schedule. Group photos will continue following the installation ceremonies. See page 29 for the photo schedule. Look for your district and line up as instructed. 26 27

28 Districts by Region/Division Region 1 Alabama Central (01) Alabama North (02) Alabama-West Florida (03) Magnolia (24) Mississippi North (29) Region 2 Florida (17) Georgia (18) South Carolina (38) Region 3 North Carolina East (32) North Carolina West (33) Region 4 Cardinal (34) Chesapeake (10) New England (31) Region 5 Canadian East (08) Canadian West (09) Region 6 Appalachian (04) North Central (25) Valley (41) Region 7 Great Southwest (19) Heartland (35) Region 8 California (07) Heart of the West (05) European Division Germany (15) Hungary (45) (includes Ukraine and Slovakia) Norway (11) (includes Denmark) Clubs-at-Large (12) Estonia Romania Asia Korea (43) Philippines (06) Clubs-at-Large (44) Bangladesh Camaroon China Côte d Ivoire Ghana India Japan Kenya Liberia Nepal Nigeria Pakistan Russia Sierra Leone Taiwan Thailand Washington (State) District Photo Schedule Photos will begin at 6:00 pm am on Saturday, July 9, in Grand Ballroom DE on the fifth floor. Each district is assigned a time, SO PLEASE ARRIVE PRIOR TO YOUR SCHEDULED TIME and look for your district in the area. District photos will be included on the Convention DVD. An order form is located in your registration packet, and can be dropped off at the registration area or mailed to Civitan International. Saturday, July 9 5:45 Heartland 5:55 Alabama Central Chesapeake 6:05 Alabama-West Florida Canadian West 6:15 Georgia North Central European Division Asia Clubs-at-Large The following districts will be called from the Grand Ballroom for photos following the Closing Banquet: North Carolina East South Carolina Valley Florida New England North Carolina West Alabama North Mississippi North Cardinal Canadian East Heart of the West Appalachian California Magnolia Great Southwest 29

Civitan Expo The Civitan Expo highlights interesting programs and services. Raffles and drawings will also be held in the same area, so don t miss your opportunity to bid on something special. Claxton Fruit Cake Joe Parker Candidate for President-Elect Pedal for the Puzzle - Wheels Around the World Steve Steeneberge Candidate for President-Elect Sarah Ott Fashion Accessories Mignon Faget Extraordinary Jewelry 2012 Civitan International Convention Children s Organ Transplant Association UAB Civitan International Research Center Civitan Candy and Coin Box International Fundraisers

The CivitanCreed I AM CIVITAN: as old as life, as young as the rainbow, as endless as time. MY HANDS do the work of the world and reach out in service to others. MY EARS hear the cry of children and the call throughout the world for peace, guidance, progress, and unity. MY EYES search for others to join in the fellowship and service of Civitan. MY MOUTH utters the call to daily duty and speaks prayers in every tongue. MY MIND teaches me respect for law and the flag of my country. MY HEART beats for every friend, bleeds for every injury to humanity, and throbs with joy at every triumph of truth. MY SOUL knows no fear but its own unworthiness. MY HOPE is for a better world through Civitan. MY MOTTO: builders of good citizenship. MY BELIEF: do unto others as you would have then do unto you. MY PLEDGE: to practice the Golden Rule and to build upon it a better and nobler citizenship. Printed in USA 6-11