The Great Singapore Airlines Getaway FY1718 GBP Singapore Stopover Holiday (UKIGC) Getting Started: To purchase your desired package, log on to www.singaporeair.com or contact your local travel agent or Singapore Airlines ( SQ ) or SilkAir ( MI ) office. Sale period: 01 September 2017 30 Sep 2017; Travel period: 1 Sep 2017 31 Oct 2018 (both dates inclusive) Prices may be subjected to relevant service charges and government taxes or currency fluctuations and may be changed without prior notice. Rates are closed out for Formula 1 period from 14 to 17 September 2017, 13 to 16 September 2018, and 20 to 23 September 2018 (dates inclusive). All prices are inclusive of 7% government taxes and 10% agent commission. PRICELIST CHANGI AIRPORT TRANSIT LOUNGE & HOTEL Transit 1 (LOUNGE) Choice of Ambassador Transit Lounge T2 (XS1207), T3 (XS1207) or Plaza Premium Lounge T1 (XS 1211) Price per person (GBP) Transit 2 (HOTEL) Choice of Ambassador Transit Hotels T2 (XS1205), T3 (XS1203) or Aerotel T1 (XS1210) Price per person (GBP) TOUR CODE: TRANGC TOUR CODE HCAGGC # TRANGC * Per admission TWNB SGLB TWNB SGLB Per 6-hour block of lounge usage 20 Per 6-hour block of stay 8 34 42 65 For every subsequent block of 6-hour 20 For every subsequent block of 6-hour 42 65 42 65 For every additional hour 11 For every additional hour 10 17 10 17 Price includes :» Shower with basic toiletries» Light snacks / pastries / light meals, free flow of nonalcoholic beverages» Local and international magazines / newspaper, television» Complimentary Wi-Fi / Internet facilities and local calls» Ambassador Transit Lounge T2 and T3 will offer a value-add of 10% discount on services for Spa, Gym and nap rooms Price includes :» 6-hour stay in Standard Room» Television» En-suite bathroom» Complimentary coffee / tea making facilities» Wake-up call service» Non-smoking room» Aerotel T1 will offer value-adds including a welcome drink (non-alcoholic) at Poolside and 1 for 1 meal at Aerotel restaurant IMPORTANT: 1) Tour Code HCAGGC # applies for passengers who had not purchased any stopover or transit package. 2) Tour Code TRANGC * applies for passengers who had already purchased a stopover or transit package in the same travel itinerary. PRICELIST SINGAPORE STOPOVER HOLIDAY (UKIGC) Hotel Category Category A: Hotel Boss #, Link Hotel #, Hotel Royal ^, Hotel Royal @ Queens ^ Category B: Chancellor @ Orchard #, Hotel Grand Pacific *, V Hotel Lavender * Category C: Furama Riverfront Singapore ^, Hotel Grand Central #, Hotel Miramar * Category D: Copthorne King's Hotel Singapore #, Furama City Centre Singapore ^, ibis Singapore on Bencoolen # Category E: Dorsett Singapore #, Village Hotel Albert Court * Category F: Concorde Hotel Singapore ^, Four Points by Sheraton Singapore, Riverview *, York Hotel ^ Price per person (GBP) First Night Additional Night Breakfast Supplement TWNB SGLB TWNB SGLB 1 34 45 79 14 12 42 51 84 14 17 51 56 95 18 37 84 62 107 21 40 90 68 112 21 48 104 73 126 21 Page 1 of 5
Category G: Orchard Hotel *, Park Hotel Clarke Quay # 54 115 79 137 21 Category H: Not participating in global campaign - - - - - Category I: Mandarin Orchard Singapore ^, Marina Mandarin ^, Swissotel The Stamford ^ Category J: Conrad Centennial Singapore *, Fairmont Singapore ^ Category K: The Ritz Carlton, Millenia Singapore ^ 76 160 98 182 21 87 182 112 204 21 101 210 123 235 21 Includes: 1 night accommodation at hotel in applicable price category (without breakfast). Airport - Hotel - Airport transfers on seat-in-coach basis. Discounts on shopping, dining, sightseeing tours, tourists attractions and car rentals as listed in the SIA Boarding Pass Privileges program. Unlimited rides on SIA Hop-on Bus services. One-time access / usage to over 19 attractions (worth more than SGD400): ~ Chinatown Food Street ($5 voucher) ~ Chinatown Heritage Centre ~ Gardens by the Bay (2 conservatories) ~ Indian Heritage Centre ~ Jurong Bird Park ~ Lee Kong Chian Natural History Museum ~ MINT Museum of Toys ~ Malay Heritage Centre ~ National Gallery Singapore ~ National Museum of Singapore ~ National Orchid Garden ~ Night Safari ~ Sentosa island admission + Choice of 2 attractions ~ Singapore Cable Car ~ Singapore Flyer ~ Singapore Philatelic Museum ~ Singapore River Cruise (bumboat tour) ~ Singapore Zoo ~ The Original Singapore Walks (Choice of 1 walk) Breakfast Supplement» If required, the breakfast supplement has to be applied for the entire stay, including early check-in and/or late check-out Room Capacity # Maximum 2 persons in a room * Maximum 3 persons in a room ^ Maximum 2 adults 2 children in a room (no bed for 2 nd child) Note: Maximum one extra bed OR baby cot is allowed in a room» Cat H hotels are not participating in the campaign.» The promo rates are not available to the following hotels on the following dates (subject to change): Hotel Category Close-out date Category A: Hotel Boss Link Hotel Category B: Chancellor @ Orchard Hotel Grand Pacific V Hotel Lavender Category C: Furama Riverfront Singapore Hotel Grand Central Hotel Miramar Category D: Furama City Centre Singapore ibis Singapore on Bencoolen Category E: Village Hotel Albert Court Category F: Four Points by Sheraton Singapore York Hotel Category G: Orchard Hotel Park Hotel Clarke Quay Category I: Mandarin Orchard Singapore Marina Mandarin Swissotel The Stamford Category J: Conrad Centennial Singapore Fairmont Singapore Category K: The Ritz Carlton, Millenia Singapore 30-31 Dec 30-31 Dec / 1 Jan / 8-11 Feb / 25-28 Jun 25-27 Oct / 24-25 Dec / 31 Dec-1 Jan / 6-9 Feb 5-9 Feb 30-31 Dec 5-8 Feb / 24-27 Apr / 25-28 Jun 25-27 Oct / 24-25 Dec / 31 Dec-1 Jan / 6-9 Feb 5-8 Feb / 23-26 Apr / 25-28 Jun 31 Dec / 5-8 Feb / 26-29 Jun 31 Dec / 5-8 Feb / 23-26 Apr 30-31 Dec / 6-11 Feb / 24-26 Apr / 26-29 Jun 5-9 Feb / 23-27 Apr / 25-29 Jun 16 Nov / 19-23 Nov / 24-25 Dec / 29 Dec-2 Jan / 6-11 Feb / 24-27 Apr / 26-29 Jun 31 Dec / 5-8 Feb / 23-26 Apr 6-9 Feb / 25-28 Jun 22-31 Dec / 1 Jan / 5-8 Feb / 23-26 Apr 14-18 Nov / 29-31 Dec / 5-8 Feb / 24-27 Apr 25-30 Sep / 12-16 Nov / 30 Dec-1 Jan / 4-8 Feb / 1 Apr-31Oct 9 Sep-31 Jan / 5-8 Feb / 23-26 Apr 25-30 Sep / 12-16 Nov / 30 Dec-1 Jan / 4-8 Feb / 23-26 Apr 30 Sep-08 Oct / 30 Dec-1 Jan / 5-7 Feb / 16-25 Feb ADD-ON CHARGES The following requests should be prepared and arranged before arrival into Singapore: Page 2 of 5
Accommodation Early check-in before 1200 hours Late check-out till 1800 hours Late check-out after 1800 hours One night based on additional night rate, subject to room availability. Incurs 50% of the additional night rate, subject to room availability. One night based on additional night rate, subject to room availability. Private vehicle Combi transfer (max 6 pax with luggage) Surcharge: 2300 0700 hours Private car (max 2 pax with luggage) Standard Sedan Private car (max 2 pax with luggage) Mercedez E Class Surcharge: 2300 0700 hours Wheelchair transfer assistance is available 22 per way per vehicle + 19 per way per vehicle 22 per way per vehicle 23 per way per vehicle + 6 per way per vehicle Please enquire GENERAL INFORMATION Place a booking for the desired package type and hotel at least 3 working days prior to the hotel check-in date. The following information must be provided:» Name(s) as in passport» Flight details, including arrival date in Singapore» Length of stay» Hotel required, with alternative choice» Room occupancy e.g. twin, single or twin room with extra bed You will receive documents confirming the name of the package that you have purchased. It is mandatory to bring the documents with you to Singapore and present it to our representative at the Transit Lounge, Transit Hotel or at the SIA Singapore Stopover counter on arrival, then to the hotel of your stay. The package is not sold in Singapore. Restrictions on sale of Singapore Stopover Holiday packages may apply in some countries. The optional Beyond Singapore stays must be purchased prior to departure to Singapore. Please contact your local travel agent, SQ or MI offices or email to tw_res@singaporeair.com.sg TRANSFERS PROCEDURES Upon arrival into Singapore (after immigration and custom procedures), please proceed to the SIA Singapore Stopover counter, located at: a) Arrival Hall of Changi Airport Terminal 2 (After Belt 38 and McDonald s restaurant) b) Arrival Hall of Changi Airport Terminal 3 (After Belt 41 and McDonald s restaurant) Please present your travel documents to our counter representative who will arrange your return transfers. Kindly proceed to the counter immediately after the immigration clearance. Transfers are provided in air-conditioned coach or mini bus on seat-in-coach (shared) basis. Average waiting time is approximately 15 to 20 minutes, subject to seats availability. Your return transfer from the hotel of your stay will be booked at the counter on your arrival. Please contact +65 6732 7928 (office hours) or +65 9145 8660 (after office hours) and at least 24 hours ahead if you need to change your pick-up time. Confirmation of the change request is subject to availability. Please arrive at the designated pick up point at least 10 minutes before the scheduled pick up time to the airport. For baggage information, please refer to section on baggage allowance. Separate arrangement must be made for passengers arriving with wheelchair (either motorized or non-motorized) at a charge. Advance reservations are required and information can be obtained through the nearest SQ or MI office or with your local travel agent. Please refer to our Add On chart for the applicable charges. Private Transfers Private transfers must be prearranged at least 3 working days prior to flight arrival. The driver will meet you at the exit of your baggage belt in the Arrival Hall with a meeting name sign. Waiting time is 1 hour from flight landing. Please refer to our Add On chart for the applicable charges. COMPLIMENTARY DEALS (Applicable to UKIGC only) To enjoy the fantastic offers, you are required to stopover in Singapore and travel to another destination into and out of Singapore on SQ or MI. Please present your deals card and valid boarding pass/e-ticket for redemption at the participating establishment. The deals card will be issued to you at the SIA Singapore Stopover counter at Changi Airport. A delivery charge of SGD30 per service is applicable if you need the card to be delivered to you at the hotel and this is subject to the availability of the transport. For passengers with private car transfers, our driver will hand the welcome kit and deals card to the passengers at the arrival belt. The use of items offered in the deals card is for one time use and only valid up to the date of departure stated on the Singapore Stopover deals card and are not transferable. The offer is not available for accommodation on passengers own arrangement. Page 3 of 5
Transfers to the attractions are not included in the package price. However, if you prefer inclusive transfers, it can be arranged at a charge. Please contact our counter representative at the SIA Singapore Stopover counter for the arrangement. For arrivals from 01 April to 15 September 2018, the inclusions for SSH package will be based on the updated Complimentary Deals, effective from 01 April 2018 instead. CONDITIONS OF SALE Eligibility Checklist Passengers travelling on Singapore Airlines Limited (SQ) and/or SilkAir (Singapore) Private Limited (MI) operated flights into and out of Singapore (3-digits flight numbers starting with SQ or MI), ticketed by SQ and/or MI. Passengers travelling on itineraries consisting of SQ/MI cross-selling into TR (Scoot) segments. E.g SYD-SIN-ATH where SYD-SIN is on SQ ticketed and operated flight and SIN-ATH is on TR operated flight. Stopping over in Singapore en-route to another destination SSH, BSSH, HCAG TRAN UKIGC SSH, BSSH, HCAG TRAN UKIGC Visiting Singapore as a destination on a round-trip itinerary Unaccompanied children below 18 years of age. NA NA Passengers travelling on rebated and industry discounted travel and/or free air tickets. NA NA The Transit and Day-Use packages are available to passengers staying at Changi Airport for more than 3 hours. KrisFlyer mileage does not apply for hotel bookings made under the Singapore Stopover Holiday packages. BAGGAGE ALLOWANCE A maximum of two (2) pieces baggage with total weight not exceeding 30kg for check-in, one (1) piece of hand-carry cabin bag not exceeding 7kg and the sum of length, width and height of each piece not exceeding 115cm are permitted. Only checked baggage will be stored in the vehicle luggage compartment. Due to storage constraints, your baggage may be transported by luggage vans to your hotel or airport. This means your bag may travel separately from you and may arrive at the hotel or airport at a different time. The add-on charges for excess baggage are as follows:» SGD7 for each piece of standard size baggage» SGD10 for each piece of outsize or bulky baggage such as child car seat, foldable & non-foldable wheelchair, boxes, crates, etc.» SGD85 for a luggage van to transfer sporting equipment such as golfing and scuba diving equipment, surfboards, canoes, bicycles and musical equipment which are not allowed in the coach/mini bus. Passengers with such equipment should arrange private transfer or luggage van. The luggage van must be pre-booked prior to your arrival to Singapore. Alternatively, you may arrange for the sporting equipment to be left at the Airport Left Luggage counter. ACCOMMODATION Hotel rooms are standard rooms at minimum (refer brochure for room size guideline). Allocation of room category is at the discretion of the hotel. ROOM CONFIGURATION Single (SGLB)» Applies to an individual booking i.e. 1 adult only. The individual pays the single price. Twin (TWNB) Triple (TRPB)» Applies to 2 adults sharing one room, with each paying the twin-sharing price.» Applies to 1 child sharing a room with 1 adult. Each person pays the twin-sharing price. BSSH» Applies to a maximum of 3 adults sharing one room, with each adult paying the twin-sharing price. The 3rd adult will be provided with a rollaway bed.» Applies to 1 child sharing a room with 2 adults. The child pays the twin-sharing price. Only 1 extra bed will be provided.» Applies to 2 children sharing a room with 1 adult. Each child pays the twin-sharing price. Only 1 extra bed will be provided.» Applies to 2 children sharing a room with 2 adults. The first child pays the twin-sharing price. Only 1 extra bed will be provided. The second child will share the room on existing bedding without charge. HOTEL CHECK-IN AND CHECK-OUT TIMES Hotel check-in time varies between 12 noon and 3pm. The usual hotel check-out time is before 12 noon. Hotels reserve the right to charge for periods when the room is occupied before or after official check-in/check-out time. While making your reservation, please consider whether your booking requires early check-in and/or late check-out. ROOMING REQUESTS (NOT APPLICABLE TO TRANSIT HOTELS) You may request for services such as double bed, inter-connecting room, smoking / non-smoking room, low/high floor. However, these requests are not guaranteed and are subject to room availability on the day of arrival. Smoke-free hotels are Hotel Boss, Hotel Royal, Hotel Royal @ Queens, Chancellor @ Orchard, Hotel Grand Pacific, V Hotel Lavender, Hotel Grand Central, Dorsett Singapore, Swissotel The Stamford. NA Page 4 of 5
HOTEL FOOD DISCOUNT As a Singapore Stopover passenger, you are entitled up to 50% food discount at the hotel of your stay. The offer is for ala-carte food items or buffet meals at the café as designated by the hotel. The discount does not apply during festive seasons and on the eve of public holidays. AMENDMENTS, CANCELLATION AND NO SHOWS Amendments are not allowed and cancellations are non-refundable. For cancellations and no-shows, a fee equivalent to the full price of the entire duration of stay is chargeable. REFUNDS There is no refund for unused or partially used items in the programmes. Inclusive benefits are not transferable and cannot be exchanged for cash or any other forms of claims if not utilized. VISA REQUIREMENTS It is the passenger s responsibility to ensure that passports, visas and all travel documents are valid for entry into Singapore and other destinations (if applicable). ITEMS NOT INCLUDED Airport taxes, seaport taxes, surcharges, visa fees, sales taxes, exit charges levied by local authorities, custom duties, excess baggage charges, porter charge, personal and baggage insurance, laundry, meals, internet and all other expenses not specifically listed in this receipt/ brochure are not included in the price/ package. Usage of facilities at some hotels such as the health centre, business centre, spa, etc., may be subject to a fee. Passengers are advised to check with hotels prior to use. OTHER TERMS AND CONDITIONS All arrangements in this brochure for transport, accommodation or other services, except air transportation (the Services ) are provided by suppliers independent of Tradewinds Tours & Travel Pte Ltd ( TTT ), SQ, MI and/or participating partner airlines. SQ, MI and participating partner airlines only provide air transportation. Your contractual or other relationship is directly with the supplier of the Services and independent of SQ, MI or any participating partner. The Services are provided based on the terms and conditions of the supplier of the Services. Any limitations, which apply to the carrier s liability in respect of air transport as a result of the Warsaw Convention and the Montreal Convention (amended or unchanged), whichever shall be applicable, will also apply for the benefit of the organiser and supplier of the services. TTT, SQ, MI, any participating partner airline, their employees and/or agents will not be liable for any loss, damage, delay, expense, injury, accident, or death that occurs as a result of the provision of the Services. TTT, SQ, MI, any participating partner airline, their employees and/or agents will not be liable for any loss, damage, delay, expense, injury, accident, or death that occurs from causes outside their reasonable control or from any act or omission of a party other than themselves. In no event will the liability of TTT, SQ, MI, any participating partner airline, their employees and/or agents for any loss, damage, delay, or expense exceed as an absolute maximum the price of the Services obtained. GOVERNING LAW The terms and conditions herein constitute the entire agreement amongst TTT, SQ, MI and their participating partner airlines with you for the Singapore Stopover Programmes. This agreement is governed by and will be construed in accordance with the laws of Singapore. You will have to irrevocably submit to the exclusive jurisdiction of the courts of Singapore. In the interpretation of these conditions, no rules of construction will apply to the disadvantage of any party on the basis that that party drafted that condition. Note: Please refer to www.singaporeair.com for full terms & conditions. Version: FY17/18 UKIGC Pricelist GBP Information and prices are correct as of Aug 2017. Page 5 of 5