Star Alliance Product & Services

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Star Alliance Product & Services Star Alliance at a glance

Star Alliance offers a wide range of products in these categories 1 Airports 2 Loyalty 3 Fares and Ticketing 4 Corporate

Star Alliance Product & Services 1 Airports

1 Airports 1 Star Alliance Connection Centres (SCC) ensure timely and smooth transfers of bags and passengers when connections are tight, this decreases the distress to customers of missing their connection themselves or arriving at their destination without their bags. 2 Star Alliance Gold Track allows Gold Status holders to proceed more smoothly through security, bypassing the usual queues. It is currently available in more than 140 locations globally and is being rolled out airport by airport across our network. Gold Status holders (including those travelling in Economy Class) or customers flying with a member airline in First Class or Business Class are all eligible for Star Alliance Gold Track access. http://www.staralliance.com/en/gold-track-airports-overview Newest product: Gold Track Immigration 11 locations globally http://www.staralliance.com/en/gold-track

1 Airports 3 The lounge experience is key to ensuring that customers are completely relaxed before and during their flights. Today, there are over 1,000 Star Alliance member carrier lounges worldwide as well as six branded Star Alliance lounges in Buenos Aires (EZE), Los Angeles (LAX), Nagoya (NGO), Paris (CGD), Rio de Janeiro (GIG) and Sao Paulo (GRU). http://www.staralliance.com/en/lounges 4 It is of prime importance at Star Alliance to offer Easy Connections to its customers so that they can transfer quickly and easily from one carrier to another. Star Alliance and its member carriers are constantly innovating to better meet the needs of customers as they connect across the network. -> Move under one roof

Star Alliance Product & Services 2 Loyalty

2 Loyalty 1 Star Alliance Gold -Airport Lounge Access -Priority Boarding -Extra Baggage Allowance -Priority Baggage Handling -Priority Waitlisting -Priority check-in at counters displaying the Star Alliance Gold symbol -Access to Gold Track 2 Star Alliance Silver -Priority Reservations Waitlisting -Priority Airport Standby 3 Earning, redeeming and upgrading your miles/points on all 21 FFP

Star Alliance Product & Services 3 Fares and Ticketing

Star Alliance Product & Services Star Alliance RTW Fare - Overview

Star Alliance RTW Fare / Flight - Applicability - Star Alliance Round the World fare applies for Round the World travel from and to countries which are served by the 28 Star Alliance member carriers - In general, Round the World fares are offered on all Star Alliance operating and codeshared flight numbers including flights operated by regional partner airlines. Our member airlines do however have the right to exclude single flights from the Round the World fare. - As Star Alliance members, carriers can limit the number of passengers carried on any given flight traveling on a Round the World fare - Certain restrictions for Cuba, Ghana, Nigeria & Venezuela in place

Star Alliance RTW Fare / Fare Calculation & Booking Classes -RWSPCL 26 000 -RWSTAR1 -RWSPCL1 29 000 -RWSTAR2 -RWSPCL2 34 000 -RWSTAR3 -RWSPCL3 39 000 YRWSCPL (max 5 stops) CHF 3 079 CRWSCPL (max 15 stops) CHF 8 282 YRWSPCL1 (max 7 stops) CHF 3 463 YRWSTAR1 (max 15 stops) CHF 3 643 ERWSTAR1 (max 15 stops) CHF 5 475 CRWSTAR1 (max 15 stops) CHF8 996 FRWSTAR1 (max 15 stops) CHF 16 736 YRWSPCL2 (max 10 stops) CHF 4 303 YRWSTAR2 (max 15 stops) CHF 4 347 ERWSTAR2 (max 15 stops) CHF 6 358 CRWSTAR2 (max 15 stops) CHF 10 786 FRWSTAR2 (max 15 stops) CHF 18 877 YRWSPCL3 (max 12 stops) CHF 4 999 YRWSTAR3 (max 15 stops) CHF 5 014 ERWSTAR3 (max 15 stops) CHF 7 038 CRWSTAR3 (max 15 stops) CHF 12 636 FRWSTAR3 (max 15 stops) CHF 21 407 Fares as of 22.09.2017 - subject to change

Star Alliance RTW Fare / Other Terms & Conditions Baggage Allowance -For economy class you may allow for one (1) piece of baggage at the weight of 20kg, business class travel allows for two (2) pieces at a combined weight of 30kg and for first class, two (2) pieces at a combined weight of 40kg may be checked free of charge for the whole itinerary/journey. - In some instances individual carriers may apply a higher free baggage allowance. Please refer to individual carriers for potential baggage charges and more information should you require additional allowance.

Star Alliance Product & Services 4 Corporate

Star Alliance Product & Services Future developements