Chair Adam Giambrone Sunday, October 19 2008 1
TTC is a City of Toronto Commission Transit in Toronto 2 2
Serving Toronto since 1921 Transit in Toronto 3 3
Canada s largest transit agency Annual customer-trips, 2006 TTC: 444,544,000 Société de transport de Montréal: 365,200,000 TransLink Greater Vancouver: 165,073,000 OC Transpo (Ottawa): 91,800,000 Calgary Transit: 87,900,000 GO Transit: 46,830,000 Mississauga Transit: 29,024,000 York Region Transit: 17,100,000 Transit in Toronto 4 4
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Daily TTC System Ridership 1.5 million Transit in Toronto 17 17
SUBWAY RIDERSHIP 830,000 Daily 18 18
PEAK VEHICLES 1700 Buses 200 Streetcars Transit in Toronto 19 19
BUSIEST BUS ROUTES 29 Dufferin 43,300 36 Finch West 42,600 32 Eglinton West 40,800 Transit in Toronto 20 20
BUSIEST STREETCAR ROUTES 504 King 50,700 501 Queen 41,200 506 Carlton 41,200 Transit in Toronto 21 21
TTC Annual Ridership (in millions) 500 450 400 350 300 250 1970 1975 1980 1985 1990 1995 2000 2005 Transit in Toronto 22 22
100% 80% 60% 40% 20% 91 66 Per week Per month 85 56 89 60 Torontonians Using TTC At least once per month, per week 79 52 75 74 50 58 66 63 46 52 80 59 70 50 53 80 57 0% 29 Aug-2001 Dec-2001 Apr-2002 Sep-2002 Dec-2002 Apr-2003 Oct-2003 Dec-2003 Apr-2004 Oct-2004 Dec-2004 Apr-2005 Transit in Toronto 23 TTC SP 30-05-2006 Drg. No. 11837a
Monitoring Ridership and Adjusting Service highly responsive to changing customer demand, complaints, operating conditions prepare new route schedules, drivers work ( crews ) ten times per year continual review of new ridership information Transit in Toronto 24 24
Accommodating Passenger Demand is Critical to: retaining, attracting ridership supporting City objectives: reducing auto dependence reducing congestion, gridlock reducing pollution, smog-alert days encouraging transit-oriented lifestyles Transit in Toronto 25 25
Proposals for New Service if new resources required, then proposal tested for ROI : new riders gained/$ develop service design - routing, length, vehicles calculate cost of proposed service assess projected performance against financial standard if acceptable, recommend implementation Transit in Toronto 26 26
Full Accountability all service changes monitored with ridership counts post-implementation Review reports to Commission clear public evaluation of achievement of service objectives corrective action as required Transit in Toronto 27 27
Route Efficiency Reviews detailed passenger counts analysed for all routes overcrowding identified and resolved opportunities for reallocating service identified first/last trips analysed for improvements or savings running time and route performance reviewed Transit in Toronto 28 28
TTC Revenue/Cost Ratio 90% 84% 80% 80% 80% 80% 82% 81% 78% 78% 76% 70% 69% 66% 66% 60% 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 Transit in Toronto 29 29 TTC SP 30-05-2006 Drg. No. 11837c
Challenges and Plans For The Future Transit in Toronto 30 30
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Official Plan: Higher Order Transit Corridors No one should be disadvantaged getting around Toronto if they don t own a car Transit in Toronto 32 32
Ridership Growth Strategy increase amount of service provided: more frequent service longer hours of service restore all off-peak services fare-reduction incentives Transit in Toronto 33 33
Ridership Growth Strategy long term program initiated in 2003 changes in policies and standards reduce off-peak crowding on major routes 2005 fare/pass initiatives 2005 2006 reduce peak period crowding October 2007 proposed for 2008-2010 restore periods of operation cut in 1996 all routes operate to match subway hours at least 20-minute frequency on all routes at all times (2009/2010) Transit in Toronto 34 34
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Mayor s Tower Renewal In collaboration with ERA Architects and the University of Toronto Transit in Toronto 38 38
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Green Belt Green Belt Transit in Toronto 41 41
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Other Challenges and Plans Making transit more appealing Transit in Toronto 67 67
Engaging riders Transit in Toronto 68 68
Public Consultation Website redesign and the Toronto blogging community Transit in Toronto 69 69
Public Consultation My TTC is: Rider consultation survey Key input: service, fares and subsidies Accompanied by advertising campaign 25,000 surveys returned in 2-week period, mostly on the web Transit in Toronto 70 70
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Public Consultation Streetcar Procurement TTC is purchasing new streetcars, and eventually LRVs for Transit City Public consultation included website, advertising, video, traveling road show June 14-July 31, 2007 Over 10,000 responses Transit in Toronto 72 72
Initiatives underway and to come Green Plan Technology plan Blog input Streetcar plan Transit signal priority Automatic Train Control (subway) Station modernization Transit City Transit in Toronto 73 73
Transit Priority Transit in Toronto 74 74
Official Plan: Surface Transit Priority Network Transit in Toronto 75 75
Improving system accessibility Transit in Toronto 76 76
Station Modernization Transit in Toronto 77 77
Rider technology Transit in Toronto 78 78
Environmental Initiatives Transit in Toronto 79 79
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