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Caribbean Tourism Organization 2017 year-to-date (Jan-Oct.) & Forward looking for next 6 months --- A focus on Travel Agencies Air reservation WTM - November 2017

SERVING MARKETS COVERED Retailers Financials Travel distribution Destinations Theme parks Retail brands Hospitality Airports Media 2 Tax refund Duty free Developing markets

Caribbean destinations after the 2017 hurricanes season OPEN FOR BUSINESS ROAD TO RECOVERY Antigua Aruba Anguilla the Bahamas Barbados British Virgin Islands Belize Bermuda Dominica Bonaire, St. Eustatius, Saba Cayman Islands Puerto Rico Cuba Curaçao Saint Martin Dominican Republic Grenada Sint Maarten Guadeloupe Guyana U.S. Virgin Islands Haiti Jamaica Martinique Montserrat Saint Lucia Saint Barthelemy 3 Source: mapchart.net St. Vincent and The Grenadines Turks and Caicos St. Kitts and Nevis Trinidad and Tobago The Caribbean in this study refers to all destinations Open for business.

Solid growth seen YTD from international* arrivals in the Caribbean 2017 Year to Date international arrivals in the Caribbean by origin continent, YoY variations Europe (Shares; %YoY Var) (28.6%; +9.5%) Total International* to the Caribbean (Shares; %YoY Var) (100%; +4.3%) The Americas* (Shares; %YoY Var) (70.8%; +2.3%) Africa & Middle East (Shares; %YoY Var) (0.2%; +19.2%) Asia Pacific (Shares; %YoY Var) (0.5%; +12.7%) *excludes the Caribbean countries 4 Arrivals in countries open for business between 1 st January and 31 st October 2017 compared with 1 st January and 31 st October 2016. Only considered visitors staying 4 to 21 nights in Caribbean country.

Top performing long-haul origin markets Top long-haul origin markets per region Year to Date (Jan Oct 2017) Europe +9.5% France +11% UK +14% Germany -2% Spain +11% Africa & Middle East +19.2% South Africa +25% UAE +8% Italy +20% Netherlands +2% Asia Pacific +12.7% Japan -6% China +21% Australia +14% India +38% Hong Kong +32% 5 Arrivals in countries open for business between 1 st January and 31 st October 2017 compared with 1 st January and 31 st October 2016. Only considered visitors staying 4 to 21 nights in Caribbean country.

Top performing destinations in the Caribbean Top 5 growing Caribbean destinations Year to Date Barbados +18.3% Cuba +17.0% Guadeloupe +10.8% Aruba +8.4% Haiti +8.2% 6 Arrivals in countries open for business between 1 st January and 31 st October 2017 compared with 1 st January and 31 st October 2016. Only considered visitors staying 4 to 21 nights in Caribbean country.

European travel to the Caribbean to continue its growth in the next 6 months Forward looking European arrivals in Caribbean for the next 6 months (November 2017 April 2018) Only countries with >1% shares on the book (YoY var.%; shares) Sweden (+0.7%; 2%) U.K. (-0.9%; 25%) Netherlands (+9.1%; 5%) Germany (-10.8%; 11%) Europe to the Caribbean On the book (+2%; 100%) France (+8.1%; 33%) Switzerland (-10.6%; 3%) Spain (+20.9%; 5%) Italy (-0.8%; 7%) 7 On the Book to countries open for business between 1 st November 2017 and 30 th April 2018 compared with 1 st November 2016 and 30 th April 2017. Only considered visitors staying 4 to 21 nights in Caribbean country.

Christmas season looking very promising Forward looking European arrivals in Caribbean for Christmas Period Only countries with >1% shares on the book (YoY var.%; shares) Sweden (-1.2%; 2%) U.K. (+8.3%; 18%) Netherlands (+10.1%; 5%) Germany (-20.3%; 7%) Europe to the Caribbean On the book (+11%; 100%) France (+50%; 32%) Switzerland (-12.0%; 4%) Spain (+20.7%; 7%) Italy (-7.6%; 14%) 8 On the Book to countries open for business between 22 nd December 2017 and 4 th January 2018 compared with 23 rd December 2016 to 5 th January 2017. Only considered visitors staying 4 to 21 nights in Caribbean country.

Scheduled seat capacity from Europe for the next 6 months growing Spain Scheduled seats from top European origins to Caribbean for the next six months (November 2017 April 2018) Netherlands Germany 322932 341143 408548 YTD YoY %var. +4.2% +10.1% -20.8% Top 5 routes between Europe and Caribbean for the next six months (November 2017 April 2018) +3.1% Year over Year %variations 68% +3.8% 10% 9% +10.4% 5% 4% 4% +4.3% -1.7% +27.3% United Kingdom 789150 +1.7% France 1052954 +8.2% Total 3318420 +4.4% Orly (FR) - Point A Pitr (GP) Gatwick (GB) - Bridgetwon (BB) Orly (FR) - Fort De France (MQ) Barajas (ES) - Havana (CU) Schiphol (NL) - Curaçao (AN) Others 9 Arrivals Capacity to countries open for business between 1 st November 2017 and 30 th April 2018 compared with 1 st November 2016 and 30 th April 2017.

MAIN FINDINGS Total international arrivals booked through travel agencies in the Caribbean welcomed a year-todate increase of +4.3%. Above average growth was seen from Europe (+9.5%), Asia Pacific (+12.7%), and Africa and Middle East (+19.2%). Beyond the Americas, the Caribbean is connected to UK, France, the Netherlands, Spain and Germany with regularly scheduled direct flights. Year-to-date scheduled capacity from the European countries showed strong growth year to date. More than half of European travellers took direct flights to the Caribbean. Travellers from Asia Pacific and Middle East, having to transit, chose Toronto, Miami, New York City, Moscow, and Paris as the top transit hubs to reach the Caribbean. Forward bookings from Europe to the Caribbean are +2% ahead of last year s booking situation for the next 6 months, and +11% ahead for the Christmas and New Year period (December 22 nd 2017 to January 4 th 2018). Scheduled capacity to the Caribbean is seeing double-digit growth from all European origins except Germany for the next 6 months. Capacity from France is scheduled to increase by 10.1%. 10

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