Request for quotation Request: Destination NSW (DNSW) is seeking an itemised quotation for the provision of Event Manager, Vivid Sydney (Light Programs) services for Vivid Sydney 2018 and 2019. Background on Destination NSW: Destination NSW is the lead Government agency for the New South Wales (NSW) tourism and major events sectors. Our role is to market Sydney and NSW as one of the world's premier tourism and major events destinations; to secure major sporting and cultural events; to work in partnership with Business Events Sydney to win major international conventions and incentive travel reward programs; to develop and deliver initiatives that will drive visitor growth throughout the state; and to achieve the NSW Government's goal of doubling overnight visitor expenditure within the state s visitor economy by 2020.The event, Vivid Sydney, which is the world s largest festival of creativity and innovation is owned, managed and produced by Destination NSW. In 2017, a record 2.33 million visitors attended Vivid Sydney. Period: Destination NSW requests an itemised quotation, for the services detailed in this document, for the period outlined below. Should a variation in period or supply of services be required, a quote variation will be sought from the successful service provider. Period of Contract: Start date: 8 January 2017 30 November 2019 Full-time (5 days per week) with flexible working hours during event times. Leave: Due to the length of engagement of some positions within the Vivid Sydney team, Destination NSW provides for a set number of days of unpaid leave to be taken, commensurate with the contracted period and position scope. All leave is to be taken as agreed with the Vivid Sydney Project Director and Director, Event Development Arts, Lifestyle & Entertainment. Any unpaid leave not taken by the conclusion of the contracted period will be forfeited. Destination NSW acknowledges that the successful service provider is not required to work public holidays except those falling within the Vivid Sydney event period. Destination NSW may also close for the Christmas and New Year period as part of Government arrangements. The Director, Event Development Arts, Lifestyle & Entertainment will advise of dates accordingly. The unpaid leave allowances for this contract are: Unpaid Leave 20 days per year. Please note this is not a position of employment, but a contract for supply of services. Timeline: Deadline for receipt of quotations Successful applicant Notified Unsuccessful applicants notified 10:00am on Monday 4 December 2017 - Sydney Time. 6:00pm Friday 8 December 2017 Sydney Time. 6:00pm Friday 15 December 2017 Sydney Time. Page 1 of 8
Selection criteria: Evaluation of all received proposals will be based on the following criteria: Criteria Weighting (%) Value for money 25% Relevant tertiary qualification and 3-5 years experience in event management or similar role(s), preferably for large-scale major public events. Preference will be given to respondents who outline how their experience will assist them in delivering 20% the Specifications and Services, Key Considerations and General Items outlined in Annexure A. Exceptional communication and stakeholder management skills, including experience in collaborating and negotiating with a wide range of government 20% agencies, landowners and external stakeholders including emergency services. Demonstrated experience in scoping, procuring and managing a large number of 10% diverse contractors and third party suppliers. Experience in preparing and managing complex project based documentation 10% including contracts, budgets, databases and timelines. Excellent administrative skills including attention to detail, written and verbal communication, high level proficiency with MS Office, PowerPoint, computer 10% drafting/drawing software (Auto-CAD preferred) and meticulous attention to detail. Compliance with this Request for Quotation 5% TOTAL 100% What Destination NSW requires: Please provide the following: 1. A detailed and itemised quotation for Vivid Sydney January June 2018 2. A detailed and itemised quotation for Vivid Sydney July November 2019 3. A written response which addresses the specifications of services required, key considerations and general items in Annexure A. Attention must also be directed towards the selection criteria 4. Current curriculum vitae including details for two (2) referees. Clarification of requests for quotes: If you require clarification on the above request, please contact only via email: Director, Legal and Procurement neville.dcosta@dnsw.com.au Please note that any clarification will be given to the other service providers that have been offered the opportunity to provide a quote. Lodgement Details: Adam Lowe Project Director, Vivid Sydney adam.lowe@dnsw.com.au Page 2 of 8
ANNEXURE A Background: Vivid Sydney is a 23 day annual festival of light, music and ideas, featuring the world s most important creative industry forums, a mesmerising free public exhibition of outdoor lighting sculptures, a cuttingedge contemporary music program and the spectacular lighting of the Sydney s iconic CBD buildings. Vivid Sydney is where art, technology and commerce intersect. It provides a summit, forum and playground for the creative industries to collaborate, experiment, conduct business, and showcase their creativity. Visitors from Sydney, interstate and across the world are invited to interact and immerse themselves in an array of lighting experiences, live performances and inspiring ideas. Vivid Sydney is strategically positioned to increase interstate and international visitation to Sydney during what is traditionally the quieter winter months. In 2018, Vivid Sydney will take place from 25 May 16 June. Specifications of service required: The Event Manager, Vivid Sydney (Light Programs) will work collaboratively with the Director, Event Development Arts, Lifestyle & Entertainment; Vivid Sydney Project Director, Vivid Sydney Creative Director and, as necessary, the wider Vivid Sydney project team and Destination NSW personnel, to effectively plan, organise, and manage delivery of the Vivid Sydney program within precincts that are produced and operated directly by Destination NSW whilst also ensuring appropriate guidance to, and seamless integration of, any applicable third-party produced or operated precincts. The Key Program Responsibilities of this role will include but are not limited to: 1. The Vivid Sydney Light Walk transforms large parts of Sydney s built environment with up to 80 light installations and large-scale architectural projections assembled along more than 3.2 kilometres of Sydney s foreshore precincts; 2. Vivid Sydney at Darling Harbour large-scale, technically complex creative activation within these precincts of Sydney s CBD; 3. Vivid Sydney Third Party Precincts large-scale creative activations and various program content, presented by third-party event owners across a number of Sydney s urban centres (e.g. Vivid Sydney at Taronga Zoo). These activations are operated and/or produced by the presenting party, and offered operational and marketing support by the Vivid Sydney team; 4. Other Vivid Sydney Program initiatives including but not limited to Access & Inclusion and Sustainability. Specifically the Event Manager, Vivid Sydney (Light Programs) duties will include: 1. Consult with the Director, Event Development Arts, Lifestyle & Entertainment, Vivid Sydney Project Director, Vivid Sydney Creative Director, and other relevant Vivid Sydney or DNSW staff, to gain a full understanding of the requirements for the event; 2. Understand and contribute to the development and/or review of, and ensure Vivid Sydney work product and programs are compliant with Destination NSW and Vivid Sydney Strategic Risk Management Framework; 3. In collaboration with the Vivid Sydney Project Director, and Vivid Sydney Creative Director, manage and deliver the Vivid Sydney Expression of Interest across all Vivid Sydney programs including the development, review and maintenance of artist and event owner information toolkits, Page 3 of 8
evaluation documentation and process; 4. In consultation with the Vivid Sydney Project Director, and Vivid Sydney Creative Director, lead the creative, production and technical procurement and contract management process relevant and appropriate to the requirements of the Key Program Responsibilities such as but not limited to: a. Artists, installations, and/or event owners, promoter or venues b. Other creative services providers c. Event organiser services d. Event audio /visual suppliers e. Event lighting and / or projection suppliers a. Event pyrotechnics suppliers. b. Production management services c. Catering and hospitality services d. Furniture, Fitout and Equipment supply e. Scenic design, construction and build f. Transport and logistics. 5. Lead the ongoing detailed project management of contracts related to, and be responsible for the oversight and quality control for all delivery of the Key Program Responsibilities which includes, but is not limited to the detailed understanding, analysis and management of: a. Project and contractor timelines and their effective documentation, collaboration and communication to ensure highest quality, cost effective delivery; b. Project and contractor budget and expenses and their effective documentation collaboration and communication to ensure compliance with approved expenditure; c. Project and contractor risk management plans and their effective integration and compliance with Vivid Sydney strategic risk management plans and procedures. 6. Work collaboratively with the Vivid Sydney Project Director and Vivid Sydney Operations Manager to ensure that Vivid Sydney event operational policies, procedures, plans and other relevant requirements are integrated into the creative and production planning and delivery including but not limited: a. Event Command, Control, Coordination and Communications protocols; b. Site or Venue Operations procedures and protocols; c. Marine Management; d. Vendor and busking operations; e. Accreditation; f. Targeted risk assessment and management; g. Emergency management; h. First-response incident management including: i. Medical and First Aid; and ii. Water Rescue; i. Traffic, transport & pedestrian management; j. Security and crowd management; k. Site, venue or event plans and technical drawings; l. Event radio communications; and m. Event signage, branding and printed collateral. 7. Work collaboratively with other Destination NSW business units, including Event Development, Marketing, Communications, Program Performance & Assessment and Industry Partnerships as required; 8. Work collaboratively with the Vivid Sydney Project Director, Vivid Sydney Creative Director, Event Manager, Vivid Sydney (Ideas and Music Programs) and relevant Destination NSW cross functional teams (such as Marketing and Communications) to develop and or contribute to Page 4 of 8
approved project plans for projects such as; a. Vivid Sydney Media Launch; b. Vivid Sydney Signage and Branding (design, production, install and removal); c. Vivid Sydney Contributors Function/s; d. Vivid Sydney Volunteer Function/s; e. Vivid Sydney Opening Lights On Function. Once approved, the Event Manager, Vivid Sydney (Light Programs) will lead and oversee the successful event and production management of these projects (a. through d. above) and provide support to the Event Manager, Vivid Sydney (Ideas and Music Programs) who will lead and oversee the event and production management of project e. above; 9. In consultation with the Vivid Sydney Project Director, manage Vivid Sydney s relationships with Government agencies and third-party Event stakeholders as they pertain Key program Responsibilities and be manage the preparation, maintenance of, and compliance with, all relevant and necessary venue or landowner consent documentation, development applications, compliance approvals, licences and permits. This includes attendance as required at NSW Government agency or other working groups or planning meetings; 10. Contribute to the effective development, documentation, planning and delivery of program activity, and accuracy of communications and notifications to stakeholders regarding the event. Stakeholders include but are not limited to: a. Destination NSW Marketing and Communications Divisions b. Vivid Sydney artists, event and venue owners c. Vivid Sydney production and content suppliers and contractors d. Commercial partners e. Third-party produced, owned and operated events f. Residents and business impacted by event operations; and g. Non-event community. 11. Work collaboratively with Destination NSW s internal Marketing Division and relevant external contractors to oversee the development, production and delivery of event signage and collateral using approved program content where relevant to the Key Program Responsibilities; 12. In collaboration with Event Manager, Vivid Sydney (Ideas and Music Programs), manage and supervise a team of Vivid Sydney Event Coordinators to effectively manage the effective liaison with all artists, event owners and proponents relevant to the Key Program Responsibilities: a. Preparing and collating all creative proposals and/or Expressions of Interest received by Vivid Sydney, ready for evaluation by the creative team; b. Supporting the creative team in evaluating all proposals received (e.g. transposing evaluation notes and scorings); c. Preparing, updating, distribution and tracking of proposal outcome notification communications; d. Work collaboratively with Vivid Sydney s Project Director, Creative Director and other relevant staff to facilitate the review, updating and approval process for all submitted content; e. Collect all required program content such as biographies, images/renders, event descriptions, ticketing information, event times/dates and logos. This includes assisting program participants to ensure all material is supplied in the required file formats and sizes; f. Collect all installation/activation technical/operational requirements (as required); g. Collect all installation/activation information as required to successfully apply for all relevant licenses and approvals (i.e. Land Owner Consent, Development Applications and Music Licensing); Page 5 of 8
Page 6 of 8 h. Determine, develop and update all relevant creative and production documentation such as artist and event dossiers, equipment lists, technical drawings, development applications, production schedules and event plans; i. Update and prepare all relevant contracts and event agreements to secure program content, suppliers and equipment; j. Liaison with artists and/or event proponents as required to ensure contracts are executed and returned in a timely manner; k. Develop and update presentations and other documentation or reports regarding the Key Program Responsibilities as required; l. Update all relevant data management systems, including preparing and updating spreadsheets and databases to manage, monitor and report upon Key Program Responsibilities; m. Accurate minute taking, tracking issues, actions and resolutions from meetings and site visits; n. Contribute to the preparation, updating, review and approval of Vivid Sydney program material, website content and marketing collateral; o. Oversee the return all Destination NSW owned and managed assets to storage, including undertaking post-event stocktake and damage reporting; p. Manage the facilitation, collection, collation and/or presentation of all post event reports from relevant contractors and stakeholders; q. Ensure the post event filing, invoicing, documentation finalisation and general administration work as required. 13. Attendance on site at Event Precincts, venues and activations as required throughout the bump in, event period and bump out ensuring the effective management and oversight of the appointed creative and production contractors in the delivery of the Key Program Responsibilities, ensuring that all elements are delivered as planned and to an exceptionally high standard. This includes working on site with contractors to oversee the successful delivery of contracted goods and services within set budgets and timeframes; 14. Work collaboratively with the Destination NSW cross functional teams and oversee the provision of creative, production and technical support to Vivid Sydney s media preview events, including attendance on site at relevant media preview activity; 15. Contribute to Event Command, Control, Communications and Coordination plans and protocols for Vivid Sydney and lead the Vivid Sydney Event Operations Centre, its integration with the Government Coordination Centre to ensure the communication, implementation and logging or minuting of any key, strategic decisions, incidents, actions or outcomes that occur throughout the event; 16. Contribute to Vivid Sydney Access and Inclusion initiatives through: a. Collaboration with the Vivid Sydney Access and Inclusion Coordinator in determining, planning for and implementing approved access and inclusion requirements or initiative of the Vivid Sydney program; b. Integration of access and inclusion goods and services supply into the creative and production planning, documentation and delivery throughout the event; c. Post-event reporting and evaluation of the access and inclusion initiatives, their implementation and performance. 17. Contribute to Vivid Sydney Sustainability initiatives through: a. Collaboration with the Vivid Sydney Sustainability Partner and relevant consultants in determining, planning for and implementing approved sustainability requirements or initiatives of the Vivid Sydney program; b. Leading the integration of sustainability goods and services supply into the creative and production planning, documentation and delivery throughout the event;
c. Leading the delivery of all post event deliverables and obligations such as calculation and procurement of Carbon Offset and Green-Power. 18. Manage and ensure the effective review, tracking, and response to any general enquiries received by Vivid Sydney, including following correct escalation procedures where required; 19. Contribute to and or manage other relevant event documentation such as project plans, strategy documents, ministerial briefing notes, internal briefing notes, event investment submissions and critical path/timeline documents as necessary and directed; 20. Keep safe and in commercial in confidence, all IP, budget and contract information pertaining to the Event; 21. Maintain all event specific documentation and critical documents using appropriate document templates and document register system; and 22. Completion of a post event report using a Destination NSW provided template; 23. Any other general administrative work as directed by Destination NSW. During pre-production the work hours will be standard business hours. During Vivid Sydney (including bump in and bump out) hours per day may vary or extend beyond normal office hours and the workload will involve manual handling, and working outdoors. Position reports to: Vivid Sydney Project Director Roles reporting to this position: Event Coordinator, Vivid Sydney The successful service provider must provide; General items: Appropriate public liability insurance. Minimum $20 million (AUD); Appropriate professional indemnity insurance. Minimum $10 million (AUD); Services of the highest quality; Services must be guaranteed and fit for purpose; An Australian Business Number or Australian Company Number. Key Considerations: The successful service provider will need to enter into a Contract of Engagement with Destination NSW which includes, but is not limited to the following terms: Indemnifying Destination NSW for all work carried out; Abiding by a suppliers code of conduct as issued by the NSW Government; Page 7 of 8 Ownership of all intellectual property (including copyright) in any project material will vest in and/or be assigned to Destination NSW on a royalty free, for use worldwide, free of charge in perpetuity basis. The service provider will agree to execute all documents and do all things required for the purposes of giving effect to this. The project material once assigned will be used by Destination NSW, tourism trade stakeholders, media and the NSW Government; Termination Clause: Destination NSW may at any time terminate the contract without cause and for any reason by giving 30 days notice in writing to the service provider, with such termination being effective upon expiration of the 30 day period. Destination NSW is not liable for any payments to the service provider beyond the 30 day notice period, and such amount will be received by the service provider in full satisfaction and discharge of any claims of any nature whatsoever in connection with this contract. Destination NSW would not be liable for any further/pro-rata payments. If the service provider does not perform the services required, the service provider is not entitled to receive any further payments and must if so required by notice in writing to the service provider by
Destination NSW, repay to Destination NSW all payments made under this contract or such part of the payments as so demanded by Destination NSW with respect to expenses already incurred and services rendered to date and must make such repayment within 7 days of the date of such demand by Destination NSW or within such longer period as specified by Destination NSW. During the period outlined above, the successful service provider will be required to work on the premises of the Destination NSW Offices, currently located at Level 2, 88 Cumberland Street, The Rocks (within normal business hours 9am 5:30pm). Flexibility with work hours will be required. No overtime will be paid, or time in lieu provided. Destination NSW will provide the following: Office facilities when working on site including: desk, chair, access to computer and printing facilities, phone line, and internet access. Parking and any mobile phone costs are not included. Page 8 of 8