EUROCONTROL Call Sign Similarity Project

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EUROCONTROL Call Sign Similarity Project Call Sign Similarity Project Overview ICAO MID Region 1 st Call Sign Confusion Ad-hoc Working Group Abu Dhabi, United Arab Emirates 16-18 February 2015 Richard Lawrence Call Sign Similarity Project Manager NMD/NOM/SAF

Background Call Sign Similarity (CSS) 2 (or more) aircraft operating in the same area, on the same frequency. Also visual radar screens & flight strips. 2

Background Call Sign Similarity (CSS) 2 (or more) aircraft operating in the same area, on the same frequency. Can also visual radar screens & flight strips Can lead to flight safety events Temporary change - ICAO Annex 10 and PANS ATM 4444 General advice - ICAO Doc 8585 Some AOs and ANSPs doing it. But only partial solutions 3

The Call Sign Similarity Problem Several types of call-sign similarities can be defined, for example: Anagrams: DEC DCE 152 125 1524 1425 Final identical figures / letters: ABC 458Z ABC 179Z ABC 45 MU ABC 76 TU ABC 648 ABC 748 ABC 23 XG DEF 56 XG Parallel figures / letters: 1458 1478 Block figures / letters: ABC ABO ABC 128 ABC 128T ABC 573 ABC 57 ABC 573 ABC 575 ABC 52 ABC 57 Phonetic parallel: 712 7012 Only the second part, the Flight Identification, can be de-conflicted 4

Background Safety Initiative The Air-Ground Communication (AGC) Safety Improvement Initiative - launched by the EUROCONTROL Safety Team in 2004 Investigate the feasibility of using the flight planning process for systemic analysis, detection and de-confliction of similar callsigns European Action Plan for Air Ground Communications Safety released 2006 5 5

Why EUROCONTROL? Need pan-european solutions Current approach fragmented only partial solutions Network Manager manages European flight plans EUROCONTROL coordinates safety programmes for ATM Central approach provides cost efficiency Call Sign Similarity Tool 6

EUROCONTROL Project Callsign Similarity Risk Reduction Project initiated April 2008 Formal launch December 2008 Reduce risks associated with Callsign Similarity/Confusion 7

CSS Project Strategy Service Level 0 Establish CSS User Group Establish Call Sign Management Cell (CSMC) Assume DSNA task Develop CSS Tool Publish Call Sign Similarity Rules Service Level 1 Single AO De-confliction Supported by EUROCONTROL Call Sign Similarity Tool (CSST) Reduction ratio = 74% Service Level 2 Multi AO De-confliction (between different AO schedules) Reduction ratio 1 + 2 = 80%

Call Sign Similarity Service Levels Service Level 0 CSS UG & CSMC established; rules published Done NM NOP Portal & SKYbrary - April 2010 9

Call Sign Similarity Service Levels Service Level 0 - CSMC established; rules published Done Service Level 1- Single AO de-confliction. Done March 2012: Current Ops V October 2012: CSST automatic de-confliction and Sanity Check. Service Level 2 Multi-AO de-confliction TBD Future Ops?? V 10

Operational Concept Use Cases 1111

Operational Concept Use cases UC1 Commercial De-confliction AO Marketing/Commercial 6-18 months before IATA Season Commercial Flight Number conflict detection and de-confliction When changing the numbering policy For new city pair For new / changed schedule 12

Operational Concept Use Cases UC2 Pre-seasonal De-confliction AO Operations 3-8 weeks before IATA Season ATC C/S conflict detection and de-confliction Assign ATC C/S on a full schedule 13

Operational Concept Use Cases UC3 Ad-hoc De-confliction during the IATA Season ATC C/S conflict detection and de-confliction After a Safety Report User (User = CSMC Operator) After changes to the Schedule (User = AO OPS) 14

Operational Concept Use Cases UC4 Sanity Check CSMC Operator 0-3 weeks before IATA Season Multi-AO detection of additional conflicts After Pre-seasonal De-confliction Check De-confliction in AO s own Schedules has not created (many) new conflicts between Schedules 15

CSS Tool Overview Environmental Profile Local Ref. Similarity Ref. Data Catalogue Rules Reference data & system parameters Rules Parameters CSMC AO AO [file] Flight Schedule Constraints, Preferences CSS Tool 1. Load Schedule 2. Initialise ATC C/S 3. Quality Check 4a. Detect 4b. De-conflict 5. Accept [file] Flight Schedule With proposed ATC C/S Conflict List With Status: Resolved/Unresolved + reason Report AO CSST is an application hosted in the NM NOP Portal. 1616

CSS Tool and portlet Web based Direct use by AOs via NOP NM Token required for access Improvements compared to existing tools Higher automation Increased coverage (full detection in NM area, aerodrome detection worldwide) User friendly usable without intense training NM Service - covered in NM Agreement Call Sign Similarity Tool 17 17

CSS Service Level 1 - AO Participation - Users 55 AO have signed up for access to the CSST application 40 AO are actively using the CSST output in operations (Winter 2014): easyjet Adria Swiss Ryanair Meridiana Monarch Airlines Germanwings Finnair BA Cityflyer Tarom Flybe HOP! Jet2.Com KLM Aegean air Sun Express Turkish Airlines Iberia 18

Similarity Reduction AO Season W14 Embedded conflicts Conflicts remaining after deconfliction % Reduction FlyBe 810 0 100 Finnair 2279 389 83 Meridiana 367 109 70 Swiss 4014 312 92 BA City Flyer 112 0 100 Monarch Airlines 589 115 80 HOP 477 138 71 Jet2.com 1001 32 96.8 KLM 1675 751 55 19

Call Sign Similarity Service/Tool Aircraft Operator Example NATS Tool UK only Deconfliction process 2 x 8hrs CSS Tool: ECAC wide v1 semi- manual deconfliction 6hrs v2 (fully automaticautumn 2012) <2hr 100% deconflicted Minimal similarities 20

CSS Tool - Performance Monitoring ANSP AIRCRAFT OPERATOR ATCO EUROCONTROL Pilot Ops/Safety CSMC Similarity and Confusion CSST Occurrence Analysis Liaison Ops/Flight Scheduling Liaison Similarity & Confusion Reports & Feedback Notification & Liaison EVAIR Recording and Safety Similarity & Confusion Reports & Feedback Safety Analysis EVAIR EUROCONTROL Voluntary ATM Incident Reporting Call Sign Similarity Tool 21 21

CSMC Support to Aircraft Operators On-site visits by CSMC Hosting individual Aircraft Operators at EUROCONTROL Support via E mail (nm.csmc@eurocontrol.int) Advice on implementing Call Sign change programmes within the AO Diffusion to AO of national restrictions on change of Call Signs NOP Help and CSST User Guide 22

NOP - On Line Help User Guide Call Sign Similarity Tool 23 23

CSS Service/Tool Development Timeline CSS Tool Development Contract March 2010 Rules Initial CSS Tool WP1 Development (Single AO manual/semi automatic deconfliction) CSS Tool WP1 Refinement CSS Tool WP1 Initial Release Start of CSS Tool WP2 (automatic de-confliction) CSS Tool WP1 Operational Release Service Level 1 start CSS Tool WP2 CSS Tool WP 2 Development CSS Tool WP2 Evaluation Release CSS Tool WP 2 Refinements Multi AO Tool Service Level 2 April 2010 April 2010 - Summer 2011 Summer 2012 2013-14 February 2011 Spring 2012 Autumn 2012 TBD

CSS Project Communications NM User Forum January 2011-14 Operations and Development Sub-Group (OPD SG) Airline Operations Group (AOG) Safety Improvement Sub Group/Safety Team meetings EVAIR - Safety Bulletins NM Release Notes Transmit, Controller, Focus magazines + FlyBe and BA City Flyer CSS Flyer

26

CSS Project Communications - Web Pages http://www.eurocontrol.int/services/call-sign-similarity-css-

The Way Ahead Increase size of core set of users. Refine monitoring process need more ANSPs to report similarities/confusions. Improve awareness of CSS issues. Support users implementing call sign changes. Make the case for detecting and resolving similarities across multi- AO schedules for a pan-european approach. 28

Contact us EUROCONTROL Web site: http://www.eurocontrol.int/services/call-sign-similarity NM Service Catalogue http://www.eurocontrol.int/services/css-service-call-sign-similarity-service Your questions and other requests related to the CSS project: Richard Sid Lawrence, CSS Project Manager Richard.lawrence@eurocontrol.int Phone: +32 2 729 3029 or CSS mailbox: Callsign.similarity@eurocontrol.int or CSMC mailbox nm.csmc@eurocontrol.int

Questions?