Monthly Network Operations Report

Monthly Network Operations Report Analysis - November 213

TABLE OF CONTENTS 1. TOTAL TRAFFIC... 2 2. ATFM DELAY AND ATTRIBUTIONS... 5 3. EN-ROUTE ATFM DELAYS... 6 4. AIRPORT/TMA ATFM DELAYS... 1 5. DAILY EVOLUTION... 11 6. ALL AIR TRANSPORT DELAYS (SOURCE: CODA)... 12 7. ATFM SLOT ADHERENCE... 13 8. SIGNIFICANT EVENTS AND ISSUES... 13 9. NM ADDED VALUE... 14 NOTICE: All figures presented in this report are for the geographical area that is within Network Manager s responsibility (NM area). See ACC coverage on page 4. @ 213 The European Organisation for the Safety of Air Navigation (EUROCONTROL) This document is published by EUROCONTROL in the interests of exchange of information. It may be copied in whole or in part, providing that the copyright notice and disclaimer are included. The information contained in the document may not be modified without prior written permission from EUROCONTROL. EUROCONTROL makes no warranty, either implied or express, for the information contained in this document, neither does it assume any legal liability or responsibility for the accuracy, completeness or usefulness of this information. Operational Analysis & Reporting, Performance, Forecasts and Relations (PFR) Unit, Network Manager Directorate (NMD), EUROCONTROL, 96 Rue de la Fusée, B - 113 Brussels Telephone: +32 () 2-729 1155 Fax: +32 () 2-729 9189 mailto:nm.ops.perf@eurocontrol.int http://www.eurocontrol.int/articles/network-operations-monitoring-and-reporting NM Network Operations Report Analysis November 213 1

1. TOTAL TRAFFIC 32 Last 13 months average daily traffic 31 Average daily traffic for last 5 Years 3 29 28 26 27 24 25 22 2 23 18 16 23857 2149 2171 2273 23597 26193 27667 29654 34 29743 29899 27556 23797 21 29 21 211 212 213 In November 213, the traffic decreased by.3% compared to November 212. This decline is entirely due to the extra Saturday in November 213 compared to 212; on a like for like basis, the growth is.6%, which is in line with the monthly growth trend seen since August 213. Traffic in November 213 continued to follow the 212 levels. 254 25 246 242 238 Average daily traffic in November for last 5 Years 7-Year Forecast update (Sep 213) 24298 (H) 2413 (B) 23713 (L). -.5% -1. -1.5% -2. -2.5% -3. -2.1% -2.6% -2.8% 12 months rolling traffic trend -2.6% -2.8% -2.6% -2.4% -2.4% -2.3% -2.2% -1.8% -1.6% -1.4% 234-3.5% 23 24414 2512 24756 23857 23797 29 21 211 212 213 November traffic finished at the lower end of the forecast (L). As explained above, an extra Saturday at the end of the month kept the daily traffic level below the baseline forecast. Without the Saturday effect, the daily traffic would be in line with the baseline forecast (B). Dealing with the market segments, Low-cost growth accelerated from circa 3% during the past three months to 5.2% in November. All other market segments declined compared with November 212. Charter traffic continued to suffer from the downturn in Egypt and was down 6.1%. All-cargo decreased significantly by 6% while the traditional scheduled carriers and business aviation were down 1.2% and.6% respectively. This graph shows the variation in average daily traffic for the last 12-month period relative to that for the 12-month period before. The average daily traffic from December 212 to November 213 decreased by 1.4% relative to that from December 211 to November 212. As far as the details per States are concerned, Turkey remained the main contributor to the network adding more than 2 daily flights (excluding overflights) in November; followed by Canary Islands, UK, Netherlands and Morocco. At the other end of the scale, France, Germany, Italy and Finland saw fewer flights. For more information on EUROCONTROL Forecasts, go to http://www.eurocontrol.int/articles/forecasts NM Network Operations Report Analysis November 213 2

In November 213, five of the top 1 airports had less traffic compared to November 212. The largest traffic increases were at Istanbul Sabiha (+3.4 %), Las Palmas (+13.2%) and Istanbul Ataturk (+1) airports. The largest decreases in traffic were at Lyon Saint Exupery (-7.1 %), Budapest (-7%) and Prague (-6.4%) airports. Three of the top 1 air operators had less traffic compared to November 212: Lufthansa (-9.5%), Air France (-6.9%) and S.A.S (-2.8 %). The operators with the highest traffic growth were Ukraine International (+67.2%), German Wings (+6.8%), Aegean Airlines (+25.3%), Vueling Airlines SA (+21.9%), Pegasus Airlines (+21.3%), Turkish Airlines (+2.8%), Wizz Air (+2.3%), Air Europa (+19.1%) and Qatar Airways Comp (+18.3%). Air Nostrum (-19.4%) and Iberia (-15.8%) recorded the highest decrease compared to November 212. The increase of Ukraine International flights by 67.2% is due to changes in fleet size and route network following the cessation of operations of Aerosvit. The transfer of certain Lufthansa flights to German Wings is the reason behind the variations seen in these two carriers. Air Nostrum (-19.4%) decrease in due to airline consolidation and restructuring. Pegasus saw an increase in flights of (+21.3%) following an increase in fleet size when compared to November 212. NM Network Operations Report Analysis November 213 3

Traffic increased in November at Lisbon, Casablanca, Canarias, Istanbul, Bucuresti and Vilnius ACCs and the traffic decreased in Athens, Tampere, Ljubljana and Tirana ACCs. The decrease in Munich and the increase in Karlsruhe ACC is a consequence of the airspace transfer between these ACCs (VOLMUK project). NM Network Operations Report Analysis November 213 4

2. ATFM DELAY AND ATTRIBUTIONS 6 5 Average daily ATFM delays 54711 EN-ROUTE AIRPORT/TMA 12 1 959 Average daily ATFM delays 1826 EN-ROUTE AIRPORT/ TMA 4 3 2 1 2416 19354 2138 14962 19837 14373 19673 32682 25484 25293 23711 1219 8 6 4 2 5481 4738 47. 53. 53.6% 46.4% 212-11 213-11 Total ATFM delays in November 213 were the lowest monthly delays for 7 years. Delays decreased by 5 compared to November 212 (43% en-route, 57% airport). 4 2-2.1% 33.3% Monthly ATFM delays trend 33.8% 17.6% -2-33.2% -25.3% -24.8% -45.2% -2.7% -4-22.5% -34.4% -4.2% -37. -6-49.9% -62.3% -8 Comparison to same month last year Rolling 12 month trend ATFM delays reduced in both the airport and en-route areas. Airport delays showed a higher reduction. Proportion of ATFM delays in November 213 EN-ROUTE WEATHER EN-ROUTE DISRUPTIONS EN-ROUTE ATC STAFFING AIRPORT ATC CAPACITY AIRPORT INFRASTRUCTURE EN-ROUTE ATC CAPACITY EN-ROUTE EVENTS AIRPORT WEATHER.7% 2.9% 5.3% 7. 8.7% 21.1% 23.8% 3.7%. 5. 1. 15. 2. 25. 3. 35. ATFM delays over the last 12 months were down between -6 and -2 except for the months with exceptional airport weather (Dec, Jan & Mar) and strike delays (June). Proportion of total ATFM delays 16% 14% 12% 1 8% 6% 4% 2% 1487 NICOSIA ACC 1352 WARSZAWA ACC 122 SCHIPHOL_AMSTERDAM Top 2 delay locations for ATFM delays in November 213 634 616 LISBOA ACC/UAC LONDON/HEATHROW 466 442 CANARIAS ACC/FIC ZURICH 336 333 38 278 GENEVE COINTRIN Airport weather with 3.7%, en-route events with 23.8% and enroute ATC capacity with 21.1% were the main delay causes in November. 227 189 16 148 117 114 15 11 1 NM Network Operations Report Analysis November 213 5 LANGEN ACC BREST U/ACC FRANKFURT MAIN ROME FIUMICINO REIMS U/ACC BRUSSELS NATIONAL MUENCHEN AIRPORT ATC CAPACITY AIRPORT WEATHER AIRPORT INFRASTRUCTURE EN-ROUTE WEATHER EN-ROUTE EVENTS EN-ROUTE DISRUPTIONS EN-ROUTE ATC STAFFING EN-ROUTE ATC CAPACITY These are the top 2 delay generating locations for the reporting month. Figures are the average daily delays in minutes. High delays continue at Nicosia ACC; TOPSKY ATM system transition project that started in September and continued to date required capacity reductions. Warsaw ACC also recorded significant delays due to the new ATM system implementation PEGASUS 21. Amsterdam, London Heathrow, Zurich, Vienna, Frankfurt, Rome Fiumicino, Brussels and Munich airports were affected by seasonal weather: strong winds, fog, low ceiling, rain, thunderstorm and some snow. Lisbon, Canarias, Langen, Brest, Madrid and Barcelona ACCs had ATC capacity issues. Zurich airport also generated delays due to environmental constraints. Geneva Cointrin airport recorded delays due to the new paperless system implementation at Geneva ACC. Brest, Reims and Paris ACCs had delays due to the French industrial action on 26 November. Nantes had some radar problems during the second half of the month of November. Implementation of PSS, Paperless Strip System, had a small impact on Langen ACC. PARIS ALL ACC BARCELONA ACC MADRID ALL ACC NANTES

3. EN-ROUTE ATFM DELAYS 3.1. EN-ROUTE ATFM DELAY PER LOCATION Proportion of total ATFM delays 16% 14% 12% 1 8% 6% 4% 2% 1487 1352 634 Top 2 delay locations for en-route delays in November 213 466 38 278 EN-ROUTE WEATHER EN-ROUTE EVENTS EN-ROUTE DISRUPTIONS EN-ROUTE ATC STAFFING EN-ROUTE ATC CAPACITY 16 114 15 11 82 8 59 36 36 32 28 24 21 2 NICOSIA ACC WARSZAWA ACC LISBOA ACC/UAC CANARIAS ACC/FIC LANGEN ACC BREST U/ACC REIMS U/ACC PARIS ALL ACC BARCELONA ACC MADRID ALL ACC AMSTERDAM ACC(245-) KARLSRUHE UAC BREMEN ACC BORDEAUX ALL ACC ANKARA ACC CASABLANCA ACC SEVILLA ACC STAVANGER ATCC ATHINAI CONTROL ZURICH ACC These are the top 2 en-route delay locations for the reporting month. Figures are the average daily en-route delay in minutes. The top 2 en-route delay locations generated 53.1% of the monthly total (network) ATFM delay. The top 5 en-route delay locations generated 41.6% of the monthly total (network) ATFM delay NM Network Operations Report Analysis November 213 6

3.2. EN-ROUTE ATFM DELAY PER DELAY GROUP Reasons for en-route delays in November 213 EN-ROUTE WEATHER.7% EN-ROUTE DISRUPTIONS 2.9% EN-ROUTE ATC STAFFING 5.2 % En-route delays accounted for 53.6% of all ATFM delays. EN-ROUTE ATC CAPACITY 21.1% EN-ROUTE EVENTS 23.8% 1 2 3 Proportion of total En-route Events delays 6 5 4 3 2 1 Top delay locations for en-route Events in November 213 1196 NICOSIA ACC 1117 WARSZAWA_ACC 4 36 27 4 The ATM system transition TOPSKY in Nicosia ACC and the new ATM system implementation PEGASUS 21 in Warsaw were the main reasons for en-route events delays in November 213. Proportion of total En-route ATC Staffing delays Top delay locations for en-route ATC Staffing in November 213 3 14 134 2 1 WARSZAWA ACC NICOSIA ACC LANGEN ACC 75 KARLSRUHE UAC ANKARA ACC 66 LISBOA_ACC/UAC REIMS U/ACC PARIS ALL ACC 6 56 LANGEN ACC BREMEN ACC Proportion of total En-route ATC Capacity delays Top 1 delay locations for en-route ATC Capacity in November 213 3 568 25% 445 2 15% 28 192 1 116 11 95 82 68 56 5% LISBOA ACC/UAC CANARIAS ACC/FIC BREST U/ACC LANGEN ACC Highest en-route ATC capacity delays occurred in Lisbon and Canarias ACCs, which increased compared to the previous month. Delays in Brest, Langen, Nicosia, Madrid, Warsaw and Barcelona ACCs decreased compared to the previous month. En-route delay (Min) 9 8 7 6 5 4 3 2 1 246 Average daily flights >= 15 min en-route delay 168 16 17 29 23 NICOSIA ACC 313 MADRID ALL ACC 815 WARSZAWA ACC 676 AMSTERDAM_ACC( 499 245-) 38 BARCELONA ACC 334 PARIS ALL ACC 153 En-route ATC staffing delays were relatively low in November (5.2%). An average of 153 flights per day received an en-route delay of at least 15 mins in November 213. The corresponding figure for November 212 was 246 flights. NM Network Operations Report Analysis November 213 7

3.3. EN-ROUTE ATFM DELAY PER FLIGHT En-route delays per flight (min) 2.5 2. 1.5 1..5. 2.18 NICOSIA ACC.84 WARSZAWA ACC Top 2 delay locations for en-route delays per flight in November 213.57.57.14.1.8.7.6.4.4.4.4.4.3.3.3.2.2.2 CANARIAS ACC/FIC LISBOA ACC/UAC BREST U/ACC LANGEN ACC REIMS U/ACC BARCELONA ACC AMSTERDAM ACC(245-) MADRID ALL ACC PARIS ALL ACC BREMEN ACC SEVILLA ACC STAVANGER ATCC CASABLANCA ACC ATHINAI CONTROL TALLIN ACC KARLSRUHE UAC ANKARA ACC BORDEAUX ALL ACC EN ROUTE ATC CAPACITY EN ROUTE ATC STAFFING EN ROUTE DISRUPTIONS EN ROUTE EVENTS EN ROUTE WEATHER These are the top 2 locations with the highest en-route delay per flight (average) during the reporting month. Nicosia ACC continued to generate the highest en-route delay per flight in November (2.18 min/flt). The introduction of the new ATS system with corresponding capacity reductions continued in November but with less impact than October. NM Network Operations Report Analysis November 213 8

3.4. EN-ROUTE ATFM DELAY YEAR-TO-DATE Proportion of total ATFM delay 8% 6% 4% 2% 1692 NICOSIA ACC 1321 SEILLE ACC 112 BARCELONA ACC 923 BREST U/ACC Top 2 delay locations for year-to-date en-route ATFM delay 834 834 778 757 734 LANGEN ACC KARLSRUHE UAC REIMS U/ACC WARSZAWA ACC BORDEAUX ALL ACC 558 535 PARIS ALL ACC WIEN ACC 448 MADRID ALL ACC 378 LONDON ACC 31 31 277 265 218 178 174 EN ROUTE ATC CAPACITY EN ROUTE ATC STAFFING EN ROUTE DISRUPTIONS EN ROUTE EVENTS EN ROUTE WEATHER These are the top 2 en-route delay locations in 213 YTD. Figures are the average daily en-route delay in minutes. The top 2 en-route delay locations generated 52.6% of the total ATFM (network) delay. The top 5 en-route delay locations generated 24.3% of the total ATFM (network) delay. MAASTRICHT UAC ZURICH ACC ANKARA ACC LISBOA ACC/UAC CANARIAS ACC/FIC GENEVA ACC AMSTERDAM ACC(245-) 1.4 Monthly en-route delay per flight monitoring Year-to-date daily flights >= 15 min en-route delay 6 212 213 En-route delays per flight 1.2 1..8.6.4.2. M ONTHLY GUIDELINE DLY/FLT YTD GUIDELINE DLY/FLT.62.52.3.23 M ONTHLY ENROUTE DLY/FLT YTD ENROUTE DLY/FLT Reporting month: In November, the average en-route delay per flight was.23 min/flt, which is below the corresponding monthly guideline* value of.3 min/flt. YTD: The average en-route delay per flight in 213 to date is.52 min/flt, which is also below the corresponding guideline* value of.62 min/flt. Average daily traffic 5 4 3 2 1 Since the beginning of the year, an average of 349 flights per day had an ATFM delay of at least 15 minutes. The corresponding figure during the same period in 212 was 469 flights per day. 469 349 * NM s calculation that provides the guideline en-route delay (min) requirements to achieve the annual interim target (.6 min/flight). NM Network Operations Report Analysis November 213 9

4. AIRPORT/TMA ATFM DELAYS 4.1. AIRPORT/TMA ATFM DELAY PER LOCATION Proportion of total ATFM delays 12% 1 8% 6% 4% 2% 122 SCHIPHOL AMSTERDAM 616 LONDON/HEATHROW 442 ZURICH 336 333 GENEVE COINTRIN Top 2 delay locations for Airport/TMA delays in November 213 227 189 FRANKFURT MAIN ROME FIUMICINO 148 117 1 97 92 76 73 71 6 6 56 53 47 The top 2 Airport/TMA delay locations generated 41.2% of the monthly total ATFM (network) delay. The top 5 Airport/TMA delay locations generated 26.9% of the monthly total ATFM (network) delay. 4.2. AIRPORT/TMA ATFM DELAY PER DELAY GROUPS AIRPORT ATC CAPACITY AIRPORT INFRASTRUCTURE AIRPORT WEA THER Reasons for Airport/TMA delays in November 213 7. 8.7% BRUSSELS NATIONAL MUENCHEN 3.7% 5% 1 15% 2 25% 3 35% Weather caused most of the ATFM delays at airports. Overall, airports accounted for 46.4% of all ATFM delays. Proportion of all Airport Infrastructure delays Top 1 delay locations for Airport Infrastructure in November 213 4 311 284 3 2 1 ZURICH GENEVE COINTRIN 56 47 CATANIA_FONTANAROSSA TEL AVIV/BEN GURION 32 26 21 19 14 14 Limited availability of the optimum runway configuration due to environmental constraints at Zurich airport continues to generate delay. Implementation of the paperless system at Geneva ACC generated delays at the airport. ISTANBUL-SABIHA BRUSSELS NATIONAL PAPHOS NICE MANCHESTER NANTES Proportion of all Airport Weather delays PARIS ORLY 25% 2 15% 1 5% DUESSELDORF LONDON/CITY PARIS CH DE GAULLE OSLO/GARDERMOEN MADRID BARAJAS BARCELONA AIRPORT INFRASTRUCTURE AIRPORT WEATHER AIRPORT ATC CAPACITY Top 1 delay locations for Airport Weather in November 213 655 616 SCHIPHOL_AMSTERDAM LONDON/HEATHROW 281 189 ROME FIUMICINO CATANIA_FONTANAROSSA PRAHA RUZYNE TEL AVIV/BEN GURION 133 132 127 117 94 79 Seasonal weather strong wind, fog, rain and some snow had an impact at Amsterdam, London Heathrow, and Vienna airports. Proportion of all Airport ATC Capacity delays Top 1 delay locations for Airport ATC Capacity in November 213 6 367 5 4 3 2 1 SCHIPHOL AMSTERDAM 1 93 NANTES FRANKFURT MAIN 44 GENEVE COINTRIN FRANKFURT MAIN ATHINAI/ELEFTHERIOS_VE ZURICH BRUSSELS NATIONAL MUENCHEN PARIS ORLY DUESSELDORF 29 26 13 12 9 7 Amsterdam recorded the highest ATC capacity delays in November. Radar issues at Nantes airport impacted the operations during the month. NIZELOS MADEIRA NAPOLI CAPODICHINO DUESSELDORF BERGEN/FLESLAND NM Network Operations Report Analysis November 213 1

4.3. AIRPORT/TMA ATFM DELAY PER FLIGHT Airport delay per flight (min).8.7.6.5.4.3.2.1..45 Monthly average Airport delay (min) per flight Last 12 months =.4 minutes.62.73.48.5.24 Average Airport/TMA delay per flight decreased significantly from.45 min/flt in November 212 to.2 min/flt in November 213. Also, this month recorded the lowest average delay per flight in the last 12 months..31.48 4.4. AIRPORT/TMA ATFM DELAY YEAR-TO-DATE Proportion of total ATFM delays 8% 6% 4% 2% 162 LONDON/HEATHROW 926 ZURICH 749 SCHIPHOL_AMSTERDAM 587 FRANKFURT MAIN 459 PARIS CH DE GAULLE.29.26.37.36.2 Airport delays per flight (min) 1.4 1.2 1..8.6.4.2. Top 1 Airport delay per flight in November 213 YTD Situation.92 SCHIPHOL_AMSTERDAM.78 GENEVE COINTRIN.69 Top 2 delay locations for year-to-date Airport/TMA delays ZURICH.51.48 LONDON/HEATHROW.37 LONDON/CITY.28.26 BRUSSELS NATIONAL ROME FIUMICINO.18.18 Amsterdam airport had the highest delay per flight in November, mainly due to weather conditions. 395 359 33 288 264 241 24 229 19 186 169 134 127 126 113 GENEVE COINTRIN OSLO/GARDERMOEN PARIS ORLY BRUSSELS NATIONAL PALMA DE MALLORCA ISTANBUL-ATATURK MUENCHEN LONDON/GATWICK ROME FIUMICINO DUESSELDORF LONDON/CITY NICE KHANIA SOUDA FRANKFURT MAIN MADRID BARAJAS PRAHA RUZYNE AIRPORT ATC CAPACITY AIRPORT WEATHER AIRPORT INFRASTRUCTURE The top 2 Airport/TMA delay locations generated 32.5% of the total ATFM (network) delay since the beginning of the year. The top 5 Airport/TMA delay locations generated 18.2% of the total ATFM (network) delay since the beginning of the year. 5. DAILY EVOLUTION Average delay (min) per flight in November 213 2.5 AIRPORT ATC CAPACITY AIRPORT WEATHER 2. AIRPORT INFRASTRUCTURE 1.5 EN-ROUTE WEATHER EN-ROUTE EVENTS 1. EN-ROUTE DISRUPTIONS.5 EN-ROUTE ATC STAFFING EN-ROUTE ATC CAPACITY. 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 Other than 3 November, ATFM delays were below 1 minute per flight throughout November 213: At the beginning of the month en-route ATC capacity was the main cause of network delay and was recorded in Lisbon, Canarias, Brest and Langen ACCs. At the end of November most of the delays were caused by the ATM new system implementation in Warsaw and TOPSKY implementation in Nicosia ACCs. The French strke on the 26 November generated some delays in Paris and Reims ACCs. Weather issues at airports were experienced during the month at Amsterdam, London Heathrow, Vienna, Rome Fumicino and Frankfurt. NM Network Operations Report Analysis November 213 11

6. ALL AIR TRANSPORT DELAYS (Source: CODA) This section presents the all air transport delay situation as seen from the airlines by using the data collected by Central Office for Delay Analysis (CODA) from the airlines. Data coverage is 61% of the commercial flights in the ECAC region for October 213. ATFM delays reported by airlines may be lower than the NM calculated ATFM delays due to difference in methods: ATFM delays of NM are the (flight) planned delays ; the airlines report the actual experienced ATFM delay on departure. For instance, a flight with an ATFM delay may also have a handling delay absorbed within the ATFM delay. For the airline, a part of this delay is the ATFM delay and the rest is the handling delay. Average departure delay/flight (min) 1 9 8 7 6 5 4 3 2 1 Breakdow n average delay per flight October 213,5,4 Average En- Route Delay/Flight Average En- Route Delay/Flight 4,9 Average primary delay 8,9 Passenger experience Based on airline data, the average departure delay per flight from All Causes was 8.9 minutes per flight, this was a decrease of 4% in comparison to 9.3 minutes per flight in October 212. Within all air transport delays, en-route ATFM delays were.4 minutes/flight in October 213. Primary delays counted for 55% (or 4.9 min/flt ) of which.4 min/flt was attributed to en-route ATFM delays, with reactionary delays representing the remaining share of 45% at (4. min/flt). NM reported En-Route ATFM delay P rimary Delay (excl En-Route) Airline Reported En-Route ATFM Delay Reactionary delay Avg departure delay/flight (min) 15 1 5 2121 Average departure delay per flight 212/213 21211 21212 2131 2132 2133 2134 2135 2136 2137 2138 2139 2131 Further analysis of airline data shows that the average enroute ATFM delay was.4 minutes per flight. This was lower than the NM reported average en-route ATFM delay of.5 minutes per flight. Average reactionary delay per flight (CODA) Average delay per flight Other Primary delay All Causes (CODA) Average ATFM en-route delay per flight (CODA) Average ATFM en-route delay per flight (NM reported) Percentage of delayed flights: ATFM & All Causes % of flights delayed on departure - ATFM DNM 1 8% 6% 4% 2% 2121 21211 21212 2131 2132 2133 2134 2135 2136 2137 2138 2139 2131 25. 2. 15. 1. 5.. > 15min by ATFM Restrictions (NM) > 3min by ATFM Restrictions (NM ) > 15min:All Causes (CODA) > 3min:All Causes (CODA) % of flights delayed on departure: All Causes The percentage of flights subject to long ATFM delays (exceeding 15 & 3 minutes) decreased in October 213 compared to October 212. Flights with delays exceeding 15 minutes decreased by.7 points to 2. (split between 1.1% caused by airport arrival and.9% by en-route ATFM restrictions) and flights exceeding 3 minutes decreased by.2 percentage points to.7% (split between.3% caused by airport arrival and.4% by en-route ATFM restrictions). The percentage of flights delayed from all-causes exceeding 15 minutes decreased by.6 percentage points to 14.9% and those exceeding 3 minutes fell by.6 points to 7.. NM Network Operations Report Analysis November 213 12

2 3 2 2 2 1 1 2 1 7. ATFM SLOT ADHERENCE 3 25 2 15 1 5 Average daily evolution of early and late flights 9. 8. 7. 6. 5. 4. 3. 2. 1.. In November the percentage of late departures increased slightly compared to the previous month and late departures decreased compared to the previous months. 21211 21212 2131 2132 2133 2134 2135 2136 2137 2138 2139 2131 21311 Nº OF EARLY DEPARTURES Nº OF LA TE DEP A RTURES % EARLY DEPARTURES % LATE DEPARTURES The chart below shows the airports that have more than 3 regulated flights during the month with their average daily number and proportion of regulated flights that departed outside of the STW. Any airport above the red line is non-compliant with the threshold (2). Those airports with a significant number of departures outside the slot tolerance window can reduce network predictability. 4 35% Proportion of regulated flights outside the Slot Tolerance Window in November 213 3 25% 2 15% 4 2 3 2 4 2 4 2 2 2 1 1 2 1 1 5% 1 1 1 1 TEL AVIV/BEN ISTANBUL-ATATURK PRAHA RUZYNE NICE LONDON/HEATHROW PARIS ORLY PARIS CH DE GAULLE MANCHESTER ROME FIUMICINO TENERIFE SUR SCHIPHOL CHOPINA W LAS PALMAS ZURICH LISBOA LONDON/GATWICK FRANKFURT MAIN HAMBURG TEGEL-BERLIN MUENCHEN GENEVE COINTRIN BRUSSELS NATIONAL DUESSELDORF BARCELONA COPENHAGEN MADRID BARAJAS MILANO MALPENSA OSLO/GARDERMOEN 8. SIGNIFICANT EVENTS AND ISSUES 8.1. PLANNED EVENTS ACCs: Nicosia ACC - TOPSKY transition continues. Geneva ACC - started transition to a new stripless environment (Geneva Stripless CH Step 2). This also impacted Geneva airport. Warsaw ACC - Implementation of new ATC system Pegasus21. The en-route function is being implemented between 26 November 213 and 25 May 214 and the TMA/TWR function between 26 November 213 and 15 February 214. Langen ACC - PSS (Paperless Strip System ) implementation. Airports: A number of airports undertook infrastructure and technical system improvement work during November. The improvements included: Lighting system at Bologna and Palma de Mallorca Approach radar maintenance at Catania Approach separation reduction at Lisboa Runway and taxiway adaptation at Bilbao Runways maintenance at Athens The improvements were done with minimal or no impact on operations. NM Network Operations Report Analysis November 213 13

8.2. DISRUPTIONS Technical Incidents Brest ACC - Nantes TMA experienced radar problems during November causing approximately 5, mins of delay. Thursday 21 November: London/Heathrow - an aircraft evacuation on the runway resulted in air holding. Delay impact was masked by regulations due to strong winds on that day. Industrial relations Wednesday 6 November: Greece - industrial action caused minimal disruption (623 mins). Tuesday 26 November: France - industrial action by ATC personnel caused 4, mins of delay. Volcanic: Mount Etna eruption Monday 11 November: Catania Airport impacted due to eruption (483 mins). Saturday 23 November: Brindisi ACC - eruption at 93UTC with pilot reports of ash in the Kerkira (Corfu) area up to FL4 during the afternoon. 9. NM ADDED VALUE 9.1 RRP DIRECT DELAY SAVINGS Average daily executed rerouting proposals In November 213, NM proposed alternative routes to an average of 12 flights per day of which 6 were accepted. This saved 264 minutes of daily delay at a cost of 99 extra nautical miles. This graph shows the actual daily averages for the previous 13 months period. Nr of executed RRPs 45 4 35 3 25 2 15 1 5 6 4 2-2 -4-6 -8-1 -12 Minutes / NM Nr of RRPs Delay Reduction (min) Route Extention (NM ) 9.2 FLIGHTS WITH DELAY > 3 Average daily traffic 5 45 4 35 3 25 2 15 1 5 Average daily flights > 3 minutes delay 436 23 186 19 17 167 165 122 123 93 182 199 7 The number of flights that had more than 3 mins of ATFM delay decreased from 186 flts/day in November 212 (.8% of flights) to 7 flts/day in November 213 (.3% of flights). AIRPORT/TMA EN-ROUTE NM Network Operations Report Analysis November 213 14