Property Directions SANT' ANDREA - LAGO. Office Address: Via IV Novembre , Menaggio (Como)

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Property Directions SANT' ANDREA - LAGO Office Address: Via IV Novembre 35-39 22017, Menaggio (Como) Property Address: Via delle Brughiere, 2 22017, Menaggio (Como) NAME : ARRIVAL TIME : DEPARTURE TIME : before h 10.00 PROPERTY KEYS : RESIDENZIA PARCO SANT' ANDREA LAGO after h 16.00, in order for us to organize cleaning of the property. HHH OFFICE If the office is closed, you can get the keys outside of the office. STEP 1: GET THE KEYS IN THE KEYBOX. KEYBOX CODE: 1225 STEP 2: Using the key open the postbox above the keybox and get the envelope with labelled with the name of the apartment. page 1 / 10

HOW TO GET OUR OFFICE: Via IV Novembre, 39 22017 Menaggio, Como DIRECTIONS FROM MILANO MALPENSA AIRPORT Exit the airport and follow signs to MILANO. After 10km, follow the green signs for MILANO. You will pass by the following exits: Busto Arsizio, Castellanza & Legnano. EXIT at signs for A9 Como After 20 km you pass through a pay toll at Como CENTRO. Do NOT exit at Como CENTRO or the next exit for Monte Olimpino. BUT DO EXIT AT THE COMO LAGO. Follow this road for 2 km down towards a big roundabout in Como town, take the left exit off the roundabout towards Menaggio. ARRIVING FROM MILANO LINATE AIRPORT Exit the airport and follow the road towards MILANO. After approx. 1500m, you will see two bridges(these are the motorway overhead). Following the signs closely, take the motorway to VENEZIA. Stay on this Motorway and drive for approx. 7 km, you will see the exit for CASCINA GOBBA do NOT exit here but do take the next one exiting towards TORINO / COMO / VARESE. Continue on this motorway for 5km and drive through a Pay Toll - immediately after the Toll, turn right towards TORINO. Drive on this motorway (pass by the exit for CORMANO, then another exit approx. 12 km after). Finally exit the road towards A8, A9 Varese / Como. After 5 km you pass through another Pay Toll (approx. EU 1.80), drive for a further 3 km and exit the motorway towards A9 Como After 20 km you pass through another Pay Toll at Como CENTRO. Do NOT exit at Como CENTRO or the next exit for Monte Olimpino. BUT DO EXIT AT THE COMO LAGO. Follow this road for 2 km down towards a big roundabout in Como town, take the left exit off the roundabout towards Menaggio. DIRECTIONS FROM BERGAMO AIRPORT Exit the airport and follow the GREENS SIGNS for the MOTORWAY. Then take the motorway/autostrada to Milan (green signpost A4). You will need to pick up a ticket at the toll-station before going onto the motorway. After 35 km you reach the toll-station of MILANO, you give them the ticket you got in Bergamo, pay a couple of Euros or give them your credit card and you carry on for approx. another 12 km. Then take the exit for A8, A9 Varese / Como. After 5 km you will come to another toll-station and pay approx. EU 1.80. Continue straight on for another 3 km and exit the motorway at A9 Como After 20 km you pay once again at a toll-station at Como CENTRO, but do not exit for Como here. Continue and also pass the exit for Monte Olimpino. Take the next EXIT FOR COMO LAGO. Follow this road for 2 km down towards a big roundabout in Como town, take the left exit off the roundabout towards Menaggio. page 2 / 10

From the COMO LAGO Exit drive towards directions to MENAGGIO. Drive for approx. 30km until you reach the town of Menaggio. When you arrive at THE TRAFFIC LIGHTS fork right and you will see our office straight after the traffic light on the right hand side of the road, opposite Banca San Paolo / Intesa. NOTE: If you are arriving late, you can get the keys from the keybox installed outside the office in the rightside labelled with the name of your property. Shown is the photo of HAPPY HOLIDAY HOMES HOLIDAY PROPERTY SOLUTIONS OFFICE IN ANY CASE, PLEASE CALL US ANYTIME AT: HHH OFFICE 0039 0344 317 23 24 HR Helpline 0039 392 469 6282 BRYAN 0039 393 915 1223 GEORGE- 0039 393 944 3693 Have you always dreamed of owning your own holiday home? The Lake Region is not only incredibly beautiful but also offers fantastic investment opportunities. Our Menaggio based partners, Holiday Property Solutions, will be more than happy to show and explain the different options available. e-mail : enquiries@lakecomohps.com web : www.holidaypropertysolutions.com Do you need advice on what to do whilst staying with us? Please feel free to contact our resident expert Danilo on the following number +39 335 809 8237 or alternatively, if you have internet access in the property, feel free to email him at danilo.gerletti@happyholidayhomes.net or have a look at our entertainment website www.happyholidayentertainment.com. Danilo can help you arrange a boat rental, excursions, car rental and much, much more! page 3 / 10

HOW TO GET TO THE PROPERTY: Via delle Brughiere 2, 22017, Menaggio (Como) Get the keys in the Happy Holiday Homes Office. Office hours: 09.00 to 19.00 Monday to Saturday (you can get it from the office staff) Late night arrivals including Sundays: 19.00 to 08.00 Get the keys from the keybox. Open the keybox using the code given at the front page of this document. Having the keys open the Postbox and you will get the door keys and the remote control for the apartment. You can also ask to be accompanied in the late night arrivals but it will be with a fee. For further info, contact us. page 4 / 10

After getting the keys from the HHH office, drive along the directions going to Lugano. Drive along the uphill zig-zag road until you will pass through a U-turn (with a road going to the Menaggio hospital). Turn left driving to the road going to the direction to the hospital as shown....then turn LEFT to the first road in the left as shown... page 5 / 10

...at the end you will see the public parking space on the left side and on the right side the main gate. YOU CAN PARK IN THE PUBLIC PARKING SPACE. Then open the gate using the keyhole in the column. The column in between the two gates. Go up the stairs Pass by the swimming pool then enter the glass building door. Go straight through the corridor passing by two steel doors At the end in the right side corridor you will see the LIFT/ELEVATOR Take the lift to go the apartment level. page 6 / 10

------------------- 1 ST FLR APARTMENT LEVEL -1 FLR BUILDING ENTRANCE LEVEL ------------------- Reaching the first floor turn right passing by the glass door through the corridor. The apartment is the THIRD door in the left side. WELCOME ENJOY YOUR STAY!!! page 7 / 10

CHECK-OUT CHECK LIST Dear Guests, On behalf of everyone at Happy Holiday Homes & Lakecomohomes Ltd, we would like to thank you for staying with one of our holiday property. Before your departure, we kindly ask our guest to do a short check-list for the property to have everything in order before your departure. CHECK OUT TIME: before 10.00 H (Corresponding fees will be applied if you would check out after 10.00h) HELP CONSERVE MOTHER EARTH!!! BE ENVIRONMENT FRIENDLY. Please do the ff: Put all rubbish/garbage in the corresponding bins area. Please do not leave any rubbish inside the property especially any items that will be spoiled. Additional cleaning fees will be applied if this will not be done. Please turn OFF all the electrical appliance except the fridge. Check all the cooker hob, and oven etc. if it is all turned OFF. Turn OFF the central heating. Please check the USER MANUAL on how to do it. (applies only in the cold season) Close all the windows and doors and its shutters. Guest may be liable if the windows/shutters will be damage by strong winds because it was not properly closed. Take off all the bed linens and towels and arrange them in one area in the bathroom. Please arrange in one area all unused towels. Check all your personal belongings if you have packed everything in your luggage. Please wash up all the used kitchen utensils either through the dishwasher or manually. All of the apartment's property should be returned inside the property. (I.e. If you have taken out some sun-loungers, tables, etc in the common area). KEYS. Please remember to leave all the keys where you have retrieved them from. Make sure that you properly close the keybox by pulling up the black cover. Thank you very much and we look forward to welcome you again in Lake Como. Yours sincerely Happy Holiday Homes & Lake Como Homes Ltd. Via IV Novembre 39, 22017 Menaggio, Lake Como, Italy page 8 / 10

STEPS: KEYBOX PROCEDURE 1. Please check in the arrival instructions above the details and location of the keys. 2. The keybox is as shown below. 3. Key in the number code of the keybox, the keybox code is given in the first page of the arrival instructions. 4. After putting the number, in the left side of the numbers you will see a black little lever. Pull the lever down to release the gray cover. (please take note that sometimes it is quite difficult to pull the lever down). 5. The keybox would then open as shown, and you can get the keys from inside. IMPORTANT: IF YOU ARE GETTING THE KEYS FROM THE HAPPYHOLIDAYHOMES OFFICE KEYBOX, PLEASE BE SURE TO CHECK THAT THE KEYS YOU ARE GETTING ARE TAGGED WITH THE PROPERTY NAME. OTHERWISE, YOU WILL NEED TO GET THE KEYS FROM THE BLACK POSTBOX IN THE RIGHT SIDE OF THE OFFICE. YOU CAN OPEN THE POSTBOX USING THE KEYS TAKEN FROM THE KEYBOX. PLEASE RETURN THE OFFICE KEYBOX AFTER GETTING THE KEYS. IN ANY CASE, PLEASE CALL US ANYTIME AT: HHH OFFICE 0039 0344 317 23 24 HR Helpline 0039 392 469 6282 BRYAN 0039 393 915 1223 GEORGE- 0039 393 944 3693 page 9 / 10

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