Development Plan Julian Alps Biosphere Reserve Sustainable Tourism Destination Marketing Promotion

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Development Plan Julian Alps Biosphere Reserve Sustainable Tourism Destination 2016-2020 Marketing Promotion Majda Odar, Triglav National Park Public Institution Roosta, september 2017

TNP: 83.982 ha = 4% of SLO

Biosphere Reserve Julian Alps Population 1957.8 km2, 9.6% of Slovenia 84,351 residents (2015) 77% Gorenjska, 33% Goriška Decrease in the number of residents: 1.846 2015-2008 13.9.2017 3

TNP MP 2016-2025 Development plan Julian Alps Biosphere Reserve Sustainable Tourism Development 13.9.2017 4

Visitor Monitoring Visitor Managment Sustainable Tourism Reaching protection and conservation aims 13.9.2017 5

Tourism in Julian Alps 2014 Julian Alps in Slovenia Trends 2013-2014 30,474 beds = 24.7% Slo 732,859 incomes = 20.7% Slo 1,880,047 nights = 19.6% Slo 2.57 days average length of stay < Slovenia ( 2.7) 14.8% revenue growth > Slo 14.2 % 5% growth night > Slo 2.9% 12% fewer domestic tourists 24.8% more foreign tourists 11,7 % English 4,4 % Great Britain 4,1 % Czech republic 3,8 % Croatia 8,6 % Italy 4,4 % Austria 3,9 % Nederland 3,3 % USA 9/13/2017

Tourist Arrivals and Overnight Stays 2015 600000 500000 400000 300000 prihodi nočitve 200000 100000 0 13.9.2017 7

Overnight stays in municipalities Bohinj and Bovec (largest share in the area of TNP) Bavšica; 0,05% Strmec; 0,42% Lepena; 5,90% Log pod Mangrtom; 1,63% Koprivnik; 0,24% Vogel; 0,39% Gorjuše; 0,58% Studor; 0,83% Pokljuka; 5,17% Planinski domovi; 7,54% Soča; 14,78% Bohinj izven TNP; 37,36% Stara Fužina; 9,33% Bovec izven TNP; 59,86% Trenta; 17,36% Ribčev Laz; 18,59% Ukanc; 19,97% 13.9.2017 8

Motor vehicle numbers at selected points 2014 5000 4500 4000 3500 3000 2500 2000 1500 Erika 220 Vršič 201 Predel MT 661 Koritnica 202 Ribčev Laz 259 1000 500 0 1 2 3 4 5 6 7 8 9 10 11 12 9/13/2017

5 common development challenges Reaching the protection and conservation aims of NP Julian Alps Biosphere Reserve demographic decrease Low added value in tourism 60% of all guests in period June September Low sustainable mobility development CHALLENGE: How can we help reverse negative trends in tourism and better use the existing tourism opportunities? 9/13/2017

JULIAN ALPS BIOSPHERE RESERVE: COMMON DESTINATION STRATEGY

MISSION OF JOINT ACTIONS OF THE BR JA We have joined to: WORK TOGETHER ON DEVELOPING the sustainable tourism offer, ACHIEVE higher VISIBILITY and COMPETITIVENESS SUCCESSFULLY COPE with balancing nature and culture conservation and tourism development. 9/13/2017

CHALLENGES OBJECTIVES THEMED ACTION ACTIONS Challenge 1: Conservation and protection Triglav National Park biodiversity, landscape, natural and cultural heritage = single concept of sustainable tourism development Challenge 2: Development of joint competitive products Position several (sustainabl e) JA products on the market Common product developmen t Challenge 3: Development efficient infrastructure support SUSTANIABLE OBJECTIVES Improve sustainabl e mobility offer to visitors on their way to and inside the JA Challenge 4: effective and strengthened promotion and sells Placement of the JA brand among 3 leading destination s in Slovenia and top 10 Alpine destination s MARKETING OBJECTIVES Accelerate marketing of the products which make up off-season offer Challenge 5: Permanently organised and managed destination MANAGEMENT OBJECTIVES 1 2 3 4 5 6 Sustanaible mobility as tourism support Destination manageme nt and brand strenthenin g on digital platforms Product marketing Coordinate d and effective manageme nt of the JA BR as tourism destination Set up and operate a organisation WE IDENTIFIED 6 POSIBILITIES FOR EACH OBJECTIVE Design and implement common developme nt projects Prepare and implement common projects Strategic development model

WHERE PARTNERS SEE OPPORTUNITY FOR JOIN WORK ON PRODUCTS IN THE JULIAN ALPS Produktna področja ork oncept Priorities spected utcomes WE IDENTIFIED 6 PRODUCT AREAS We cooperate on different levels - guidelines and activities are described below 1. 2. 3. 4. 5. 6. MOUTAINEERING New JA circle walking trail development of new products DEVELOPME NT Product priority Instant start JULIAN ALPS TRAIL WINTER JOINT PROMOTION and conected offer MARKETING Product priority Instant start JULIAN ALPS SKIPASS EVENTS/ FESTIVALS Expanding successfull festivals to other destinations and selection of the best 2016 /2017 MARKETING Product priority Instant start Implementaion of good festival practices (JA Hiking Festival, Wild Flower Festival) GASTRONOMY Connecting gastronomy and events (The Best Of) 2016 MARKETING Product priority Instant start Selection of representativ e JA dishes and best gastronomy offers FISHING/ FLY FISHING Coordinated promotion & JA Fishing Trail 2016 MARKETING Product priority Instant start Themed fishing trail CYCLING JA Distance Cycling Route 2018+ Long turn goal JA cycling route (circle route) Product strategy: Off season products

9/13/2017

Sustainable Mobilityfor locals and tourists TOP TEMA NOVE FINANČNE PERSPEKTIVE! 9/13/2017

Expected outputs Actions Marketing strategy Where partners see the opportunities for marketing actions? HARD marketing approach: to establish marketing infrastructure Need for a joint marketing strategy aligned with brand identity, market positioning concept and product strategy SOFT marketing approach: to strengthen market presence 1. Upgrading the existing JA brand with creative message design 2. Joint Julian Alps web portal 3. Joint booking system Feratel 4. Joint promotional activities to enhance area visibility and visitation 5. Targeted joint marketing of joint products 6. Efficient positioning of the JA destination at the level of Slovenian tourism 1.1 Upgrading of the JA logo 1.2 JA Brand book 2.1 Modern JA web portal 3.1 Coordinated joint booking system that will connect the JA area and all its providers 4.1 10 joint promotion activities per year 4.2 2 joint campaigns per year 4.3 Active visibility on 3 social networks 5.1 Active product marketing presence (in 2018 for 2 joint products) 6.1. Active partnership with STO 9/13/2017

Market positioning First class connected Alpine destination which offers authentic, intense and responsible experience of unspoilt nature, culture and traditions of life exceptional area of Triglav National Park.

Umbrella trademark of Julian Alps Biosphere Reserve NAME OF BRAND which name is used for the entire Julian Alps Biosphere Reserve Julian Alps It is used for marketing communication In terms of the description of the place as visual communication (logo containing the words Julian Alps). Needs a refresh, partial renovation, on the existing foundations. 9/13/2017

TNP as a brand Brand Triglav National Park = A brand which represents the basic feature and value of the destination and is used as marketing foundation which defines the type and concept offers It is a guarantee of quality if we speak in terms of nature experience and rich Alpine area identity. The fact that it is a national park is of crucial importance. The use of TNP name is NOT at the same level as the Julian Alps, but it is communicated through the content (what is TNP, TNP offer, TNP values ). Both brands are present. 9/13/2017

Brand UNESCO MAB UNESCO MAB is quality brand. 9/13/2017

GOALS FOR THE FUTURE SUCCESSFULLY IMPLEMENTED TOURISM PLAN SET UP A FORMAL ORGANISATION WORK ACTIVELY ON FUTURE PUBLIC CALLS FOR EU FUNDS CONTINUE IMPLEMENTATION OF OTHER TOPICS, E.G. JA TRAIL, SUSTAINABLE MOBILITY DEVELOPMENT PLAN INVOLVE NATIONAL PARK INHABITANTS IN THE IMPLEMENTATION OF DEVELOPMENT PLANS CREATE OPPORTUNITIES FOR CONNECTING UNESCO JA MAB WITH OUR TRANSBOUNDARY PARTNERS IN ITALY (NATURE PARK JULIAN PRE-ALPS)

Good environmental policy is good economic policy. Bernie Sanders Hvala 13.9.2017 23