This document provides a summary of the Deloitte Access Economics Tourism and hotel market outlook. To access the complete edition or to discuss how

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2014 Tourism and hotel market outlook Executive summary edition, July 2014 This document provides a summary of the Deloitte Access Economics Tourism and hotel market outlook. To access the complete edition or to discuss how our capability can be tailored to your market or sector, contact Bryon Merzeo at bmerzeo@deloitte.com.au

Overview A strong start to 2014 Improved economic conditions in the US and UK have contributed to the strongest growth in international visitor arrivals in nine years, although domestic and international visitor nights both grew modestly as trip duration shortened. Domestic tourism Growth in domestic overnight travel remained considerably above its post-2000 average over the year to March, with trips growing by a healthy 4.0%. However, domestic visitor nights grew by just 1.2% as travellers continued to favour shorter trips Unlike previous quarters, where leisure travel did the heavy lifting, the primary driver of this growth was corporate travel. Business trips grew 6.3% on the back of a strengthening in general levels of economic activity and the lingering effects of the mining construction boom While domestic holiday travel failed to maintain the momentum that carried through mid-2013, it nevertheless out-performed its decade average, growing 2.2% for the year to March That said, Australians continued their love of holiday travel, with the resilience of the Australian dollar contributing to outbound holiday travel growing nearly 8% for the year Across the country, growth patterns were typically mixed, with the stabilisation of corporate travel in Western Australia banding with buoyant leisure travel to grow visitor nights 12.6%, while overall growth in visitor nights in the eastern states was modest Domestic day trips fell by 3.6% over the year to March 2014, but were stable in the March quarter relative to the previous year. International tourism International visitor arrivals grew 8.2% over the year to May, driven by a 9.4% increase in leisure travel. For both leisure and overall travel, the recent pace of growth have been the fastest recorded in nearly a decade Growth continued to be driven by arrivals from Asia. Arrivals from China grew by 11.9%, while the expansion of low-cost carrier capacity saw arrivals from Malaysia and Singapore grow by 20.4% and 16.0% respectively, as holiday numbers surged. But it wasn t all about Asia, with improving economic conditions in the US and UK contributing to a further acceleration in arrivals from these important source markets Arrivals from the UK grew 11.9% over the year to May, a major turnaround after having fallen by almost 20% over the previous six years Arrivals from the US grew by 9.1%, their fastest annualised pace since March 2010. Growth in visitors, however, has not translated into growth in nights, with international visitor nights growing by just 0.5% over the year to March While trip duration shortened across the board, the primary driver was in fact compositional change, with leisure travellers who accounted for the lion s share of growth visiting, on average, for nearly ten days less than other travellers. Hotel performance With some exceptions, 2013 14 and January to June 2014 especially saw stellar performance across Australia s hotel accommodation market, as room rates and Revenue Per Available Room (RevPAR) accelerated, outpacing their respective decade averages Strengthening demand and a steady national supply pipeline continue to see hotel occupancies push further into record territory nationally, and across many individual markets Sydney and Melbourne continued to break new ground, in terms of both occupancy levels and room rate growth, with both closing in on 90% occupancy In Perth and Brisbane, demand momentum from resources investment activity has tapered, with room rates softening, despite resilience in occupancies Against RevPAR, the cities rank third and fourth respectively, some way ahead of the remaining markets. The smaller markets were led by expectation-defying growth in Adelaide and continued momentum in Hobart against both the occupancy and room rate dimensions. 1 Tourism and hotel market outlook summary This document provides a summary of the Deloitte Access Economics Tourism and hotel market outlook. To access the complete edition or to discuss how our capability can be tailored to your market or sector, contact Bryon Merzeo at bmerzeo@deloitte.com.au

Macroeconomic developments Growth in Australia s major trading partners is likely to remain close to trend in 2014 and 2015, but the balance of global growth is slowly changing The economic recovery in the US and the UK continues to gather steam, leading to strong growth in visitor arrivals from both markets. However, China faces increasing challenges in rebalancing its growth away from infrastructure spending, which is likely to see economic growth moderate marginally over the next three years Locally, the Australian dollar strengthened in the first half of 2014 as Australia maintained its status as a global safe haven for investors. However, Deloitte Access Economics continues to forecast the Australian dollar depreciating to around US $0.80 by 2017, in turn supporting growth in domestic and inbound leisure expenditure While growing export volumes boosted Australia s GDP in recent quarters, domestic economic growth is expected to remain slightly below trend over the next three years. Domestic and international tourism Growth of low-cost carrier capacity and the solid economic growth outlook for our major tourism partners has led to an upward revision of Deloitte Access Economics international visitor forecasts Arrivals are projected to grow by 5.1% and international visitor nights by 5.2% over the next three years Increased low-cost carrier capacity is projected to contribute to strong growth in visitors from Malaysia and Singapore, while the outlook for Chinese visitor arrivals has improved, with the impact of the Chinese Tourism Law appearing short lived A stronger economic outlook for the US and UK is forecast to result in growth in visitor arrivals of close to 4% p.a. over the next three years a brighter outlook than that witnessed as recently as 12 months ago. With the three-year domestic economic outlook remaining broadly stable, Deloitte Access Economics forecast for domestic visitor activity remains relatively unchanged, with domestic visitor trips expected to grow by an average of 2% p.a. over the next three years Despite recent trends, we continue to project domestic leisure travel assuming a greater share of the growth task especially toward the end of the forecast period. While outbound travel has remained robust, partly as a result of the sustained strength Australian dollar, Deloitte Access Economics continues to forecast outbound travel easing to 3% 4% p.a. over the next three years as the Australian dollar abates from its lofty heights. Hotel performance The outlook for hotel market performance overall is one of demand growing at nearly twice the pace of supply over the next three years and occupancy rates being propelled further into record territory as a result The national average occupancy is set to add almost two points, approaching 70% by December 2016. This assessment represents an upward revision from our February Outlook and, if realised, would mean a five percentage point growth in Australian hotel occupancies in as many years The hotel investment pipeline is steady relative to what was reported at the start of the year, with 70 medium-term projects identified, and a marginal pull back of expected room additions to 9,900 over the three years to the end of 2016 Nationally, room rates are forecast to grow 3.5% p.a. and RevPAR 4.5% p.a. to December 2016 an acceleration that will see increased outperformance of the market s 10-year average RevPAR performance is forecast to be led by Melbourne and Sydney, while yields in Perth are expected to be steady, and slip back marginally for Darwin, as new supply is realised over the medium term. Tourism and hotel market outlook summary 2

About the Tourism hotel market outlook This document provides a summary of the Deloitte Access Economics Tourism and hotel market outlook. To access the complete edition or to discuss how our capability can be tailored to your market or sector, contact Bryon Merzeo at bmerzeo@deloitte.com.au The Tourism and Hotel Market Outlook provides in-depth analysis of recent trends and their underlying drivers, across the domestic and international tourism sectors and ten of the country s major hotel markets (including all capital cities). Against the backdrop of Deloitte Access Economics latest economic forecasts, projections are provided for domestic and international tourism over the next three years. Building on projected travel demand and utilising our in-house registry of short stay accommodation projects, detailed three-year forecasts are provided for hotel market performance against room rates, RevPAR and occupancy. Data and forecasts are accompanied by detailed commentary of market drivers and performance determinants. Besides the national perspective, the hotel market outlook is divided into separate sections for each of the major hotel markets: While the figures presented in this publication are the product of a forecasting methodology developed over 15 years, and drawing on a wide range of forecasts, the Outlook is designed for a general audience. To discuss how the capability used here can be tailored to suit your needs, please contact us (contact details overleaf). Sydney Canberra Melbourne Darwin Brisbane Gold Coast Perth Tropical North Queensland Adelaide Hobart 3 Tourism and hotel market outlook summary

Contact us For further information on how we can support your business needs, please contact one of our Travel, Hospitality and Leisure specialists: Lachlan Smirl Leader, Tourism and Hotels Tel: +61 3 9671 7567 email: lsmirl@deloitte.com.au Bryon Merzeo Consultant, Tourism and Hotels Tel: +61 2 9322 3917 email: bmerzeo@deloitte.com.au Damian Winterburn Deloitte Capland Real Estate Advisory Tel: +61 7 3308 1200 email: dwinterburn@deloitte.com.au Simon Cook National Leader, Consumer Business Tel: +61 2 9322 7739 email: simcook@deloitte.com.au Tourism and hotel market outlook summary 4

Limitation of our work General use restriction This report is not intended to and should not be used or relied upon by anyone else and we accept no duty of care to any other person or entity. The report has been prepared for the purpose of providing an outlook on hotel industry performance in Australia. You should not refer to or use our name or the advice for any other purpose. Deloitte is recognised as one of the leading global advisors to the Tourism, Hospitality and Leisure industry, with a practice of more than 2000 professionals. In Australia, our multidisciplinary group of industry specialists have a deep knowledge of the market issues and business challenges faced by the industry. Your industry, our expertise Our dedicated practice provides a wide range of services to financiers, property owners, investment fund managers, private investors, developers, operators, government departments, professional and business groups and tourism intermediaries. We offer a full range of services to address key industry issues associated with economic conditions, regulatory change, competition, emerging market sectors, technological advancements, mergers and acquisitions, and changing needs of investors. Deloitte Access Economics specialises in providing economic modelling and public policy advice to the tourism industry, with extensive experience in forecasting and projections, econometric analysis, economic impact studies across both government and the private sector. 5 Tourism and hotel market outlook summary

www.deloitte.com/au/economics This publication contains general information only, and none of Deloitte Touche Tohmatsu Limited, its member firms, or their related entities (collectively the Deloitte Network ) is, by means of this publication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte Network shall be responsible for any loss whatsoever sustained by any person who relies on this publication. About Deloitte Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.com/au/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms. Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning multiple industries. With a globally connected network of member firms in more than 150 countries, Deloitte brings world-class capabilities and high-quality service to clients, delivering the insights they need to address their most complex business challenges. Deloitte has in the region of 200,000 professionals, all committed to becoming the standard of excellence. About Deloitte Australia In Australia, the member firm is the Australian partnership of Deloitte Touche Tohmatsu. As one of Australia s leading professional services firms, Deloitte Touche Tohmatsu and its affiliates provide audit, tax, consulting, and financial advisory services through approximately 6,000 people across the country. Focused on the creation of value and growth, and known as an employer of choice for innovative human resources programs, we are dedicated to helping our clients and our people excel. For more information, please visit Deloitte s web site at www.deloitte.com.au. Liability limited by a scheme approved under Professional Standards Legislation. Member of Deloitte Touche Tohmatsu Limited 2014 Deloitte Touche Tohmatsu. MCBD_HYD_07/14_1635