Europass Curriculum Vitae Personal information First name / Surname Mavragani eleni Address 60 Messinis Str, Glyfada, Athens, Greece Telephone tel. +30 210 9629400 / mob.. + 30 6938 141500 E-mail e.mavragani@aegean.gr Nationality Greek, Canadian Date of birth 04/05/1980 Work experience 2011-2012: Adjunct lecturer at the University of the Aegean Greece, MBA Class, Courses: Marketing, Case Studies and Change Management. 2011-2012: Lecturer at the New York College in Athens Greece, Master and Bachelor Class, Courses: Tourism Marketing (in English) and Marketing Management. 2011-2012: E-tutor on-line courses, European Research Program SEE TCP SAGITTARIUS, University of the Aegean, Greece. 2011 September: Lecturer 2nd Tourism Summer School, IEMA, Izmir, Turkey, Courses: Tourism Marketing and Culture. 2005-2012: Teaching several lessons in Public Institutes for Adults (ΙΕΚ) in Athens Greece, more than 1000 teaching hours: Marketing, Case Studies, Communication, Business Administration, Tourism, Tourism Geography, Economics, Customer Relationship, Services, Customer Behavior, Strategic Marketing, Secretariat, Labor Issues, Entrepreneurship, Scientific Advertising, Advertising Media, Tourist Services, Marketing Management, Wholesale and Retail Marketing, Thesis. 2005-2012: Assessor, Examiner, and Supervisor of the final exams of Certification. 2008: January- May: Teaching in European Center for Tourism Studies (GLION), Athens Greece: Economics and Financial Management (in English). 2006: January-August: Product Manager of Nikon Cameras, Damkalidis S.A.. 2001: November-2002 January: Sales at Bookstore Eleftheroudakis. 1999-2007: July-August: Team leader at Camping ATE-Bank. Page 1/5 - Curriculum vitae of
Education and training 2006-2011: University of the Aegean Greece, Business School, PhD: Museums marketing strategy as an element of the development of Greek tourist destinations 2003-2005: University of the Aegean Greece, Masters in Business Administration, MBA. (Top of class) 1998-2003: University of Piraeus Greece, Bachelor Degree, Management in Business Administration. 1995-1998: Lyceum of Elliniko, Athens Greece, Grade 19, 4/11. (Top of class) 1994 July: L Amoreaux Collegiate Institute, Summer School, Non-Credit, E.S.L, Toronto Canada, Overall Performance: Fabulous. Personal skills and competences Mother tongue Greek Other language English Self-assessment European level (*) Understanding Speaking Writing Language Listening Reading Spoken interaction Spoken production Language perfect perfect perfect perfect perfect Computer skills and competences Windows XP. Office Word, Excel, Power Point, Internet. Eval. SPSS, WINQSB, ARENA. Artistic skills and competences Drawing, Dancing, Photographing Page 2/5 - Curriculum vitae of
Other skills and competences SCHOLARSHIPS DISTINCTIONS & Reviewer at Annals of Tourism Research. Educational Grant by the A.G. Leventis Foundation during PhD studies. Award from the University of the Aegean in MBA (top in class). Member of the voluntary students team in the University of Piraeus. 1997 June: Adolescent Member in the 2 nd Parliament of Adolescent. Program of Greek Parliament. Honours for the best-of-class performance at the high school and the senior high school. ASSOCIATIONS & MEMBERSHIP Attending at the Opentourism.gr Member of ICOMOS. Member of the Greek Marketing Academy. Member of the Economic Chamber of Greece. Member of the A. G. Leventis Foundation Scholars Association. Voluntary for the Olympic Games Athens 2004. Driving licence YES Page 3/5 - Curriculum vitae of
Additional information Publications Papers in International Conferences Page 4/5 - Curriculum vitae of Marketing Strategy of Museums: The Case of the New Acropolis Museum in Athens, Greece. Tsiotsou, R. H. and Mavragani, E. P. (2012). Best Practices in Public and Social Marketing, Springer Publications. Traveling through the Web: A first step toward a comparative analysis of European National Tourism Websites. Giannopoulos, A. A. and Mavragani, E. P. (2011). Journal of Hospitality Marketing & Management, 20, 7, 718-739. Comparing Strategic Approaches between National and Private Museums in Athens. Presented at, 18-20/02/08: National Museums, 4th International Workshop, Linkoping University. E-publication, NaMu IV, Linkoping University, Sweden. ISSN (print): 1650-3686, ISSN (online): 1650-3740. Factors affecting museum visitors satisfaction: The case of Greek museums. Mavragani, Ε. and Lymperopoulos, C. (under review): TOURISMOS. Museums marketing strategy as an element of the development of Greek tourist destinations (2011). PhD Thesis, University of the Aegean Greece. Traveling though the web Giannopoulos Antonis & Mavragani Eleni, April, 2008, e-publication, Travel Daily News. The contribution of marketing strategies of museums &archaeological sites to the sustainable development of Greek tourist destinations, (in Greek), Magazine: Επιστημονικό Μάρκετινγκ, July/August, 2007, 110-111. Measuring the Effectiveness of Destination Branding: A Critical Approach. Giannopoulos, A., Kladou, S., Mavragani, E., and Chytiri, A.P. (May, 2012). 2nd Advances in Hospitality and Tourism Marketing & Management Conference, Corfu, Greece. Destination Branding and Relationship Marketing: A Competitive Advantage through Capitalizing on Culture. Kladou, S., Giannopoulos, A., Mavragani, E., and Chytiri, A.P. (May, 2012). ICOT 2012, Crete, Greece. Building a sustainable competitive advantage in times of crises: Capitalizing on culture, destination branding and relationship marketing. Giannopoulos, A., Kladou, S., Mavragani, E., and Chytiri, A.P (April, 2012). Destination Management and Branding in the Mediterranean Region - Sustainable Tourism in Times of Crisis, Antalya, Turkey. Destination Brand Effectiveness: Looking at the past and drawing the future, Chytiri, A.P., Giannopoulos, A., Kladou, S., and Mavragani, E. (February, 2012). Athens Tourism Symposium 2012, Athens, Greece. Museum visitors segments and the factors affecting visitors satisfaction in the case of Greek public museums. Mavragani, Ε. and Lymperopoulos, C. Presented at, 20-22/10/2011: International Conference Rethinking Business and Business Education in the age of crisis, Chios, Greece. Factors affecting museum visitors intention to revisit and recommend. Lymperopoulos, C. and Mavragani, Ε. Presented at, 07-09/09/2011: 3rd Biennial International Conference on Services Marketing, İzmir, Turkey. Cultural Tourism and Museum Marketing. Mavragani Eleni, 11-17/09/11: 2nd Tourism Summer School, IEMA, Izmir, Turkey. Marketing Mix Evaluation of the new Acropolis Museum based on Social Media. Mavragani, A. & Tsiotsou, R. Presented at, 15-18/06/2011: IAPNM 2011, 10 th International Congress of the International association on Public and Nonprofit Marketing, Porto, Portugal. Greek Museums and Tourists. An empirical research in different cities. Mavragani, A. Presented at, 20-21/01/2011: New museums, new urban eras, new tourism mobilities, Interdisciplinary REsearch Team on Tourism (EIREST) and the UNESCO Chair "Culture, Tourism, Development of Paris 1 Université Panthéon- Sorbonne, Paris, France. The contribution of marketing strategies of cultural attractions to the sustainable development of Greek tourist destinations. Mavragani Eleni, 13-18/09/10: Chios Summer School on Sustainable Tourism, CIMA, Chios, Greece. Museum visitors perceived service quality: An empirical research from Greece. Mavragani, Ε. and Lymperopoulos, C., Presented at, 04-06/11/2009: 2 nd Biennial International Conference on Services Marketing, Thessaloniki, Greece. Cultural tourism in Greece: Synergy of ministries and publicinstitution or euphemism? Lymperopoulos Constantinos, Mavragani Eleni, Presented at, 03-05/04/09: 4 th International Scientific Conference, «Planning for the future learning from the past», Rhodes, Greece. Strategic approaches of National Museums as an implement to the development of Tourist Destinations. Presented at, 17-19/11/08: National Museums, 6th International Workshop, University of Oslo, Norway. Traveling through the Web: a comparative analysis of European national tourism websites. Giannopoulos Antonis & Mavragani Eleni. Presented at, 14/03/08: 2nd
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