JAL Group s Q3 Account Settlement for FY2003

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JAL Group s Q3 Account Settlement for FY2003 - Analyst Briefing - February 9, 2004 Japan Airlines System Corporation 0 JAL 2004

Contents Contents Defects of Engines for MD81/87 Aircraft Topics Outline of the Consolidated Financial Statements Flight Plan for FY2004 Quarterly Operating Income New Services for Domestic Flights (class J) Operating Revenue & Income by Segment Towards the Final Stage of the Integration (1) Outline of the results of Air Transportation Segment Towards the Final Stage of the Integration (2) Trend in Demand in International Passenger Segment JAL Group's Cash Management System Results of International Passenger JAL Group's Home Page Demand & Supply of International Passenger by Route Results of Domestic Passenger(1) Results of Domestic Passenger(2) Results of International Cargo(1) Results of International Cargo(2) Outline of the Breakdown of Operating Costs Fuel & FOREX (AirTransportationSegment) 1 JAL 2004

Follow-up Defects of Engines for MD81/87 Aircraft Details of the Defect Engines for MD81 (17 aircraft) & MD87(8 aircraft manufactured by Pratt&Whitney Cracks found in a section of the high-pressure compressor in the engines Situation & Measures Impact Results of Inspection from Jan.19 to Jan. 21 Damage was revealed in engines of 18 Cancelled flightsaffected passengers aircraft out of 25. Jan. 568 flights / 38,000 passengers Feb. 28 flights / 2,000 passengers 17 out of 25 MD81/87aircraft would In total 596 flights / 40,000 passengers be operated from Feb. 7 by change of engines. From Feb. 8, no flights would be cancelled by the damages in engines. Negative impact on revenue is assumed approx. (500) million yen We deeply apologize to our customers and investors for any trouble and concern caused by this. 2 JAL 2004

Outline of Q3 Account Settlement for FY2003 3 JAL 2004

Outline of the Consolidated Financial Statements FY03 FY02 (Billion yen) Oct.Dec. Apr.Dec. Apr.Mar. Operating Revenue 525.6 1,470.1 2,083.4 Operating Income 5.4 (43.0) 10.5 Ordinary Income 11.0 (38.7) 15.8 Net Income 3.7 (53.8) 11.6 4 JAL 2004

Comparison between FY03 & average past 10 years Quarterly Operating Income Billion yen * add-up of JAL & JAS without adjustment (provisional) ** JAL Group s Consolidated 5 JAL 2004

Operating Revenue & Income by Segment (Billion yen) Operating Revenue Operating Income Oct.Dec. Apr.Dec. Oct.Dec. Apr.Dec. Air Transportation 410.6 1,162.1 0.8 (47.5) Airline-related 60.5 180.1 1.6 0.9 Travel Services 109.9 293.4 0.7 (1.2) Others 67.5 188.3 3.2 5.1 All figures are before consolidation adjustments 6 JAL 2004

Outline of the results of Air Transportation Segment Breakdown of Revenue> Internatiional Passenger Cargo unit billion yen Domestic Passenger Others Total Cargo Underlined figures are differences between FY03 and FY02. FY02 figures are add-ups of JAL/JAS without adjustment for consolidation. Operating Income Oct.Dec. y.o.y. Oct.Dec. y.o.y. Apr.Dec. y.o.y. unit billion yen Apr.Dec. y.o.y. Total Underlined figures are differences between FY03 and FY02. FY02 figures are add-ups of JAL/JAS without adjustment for consolidation. Breakdown of Revenue Apr.-Dec.) 7 JAL 2004

Trend in Demand in International Passenger Segment y.o.y. Forecast Number of International Passengers in FY03 Actual Results Jan. : Flash Report 8 JAL 2004

Results of International Passenger Oct. Dec. Apr. Dec. Revenue 154.6 billon yen y.o.y. (10.9) billion yen Revenue 405.4 billion yen y.o.y. (112.2) billion yen 9 JAL 2004

Demand & Supply of International Passengers by route (y.o.y.) y.o.y. Oct. Dec. y.o.y. Apr.Dec. Continental Hawaii Europe Oceania Guam/Saipan Korea China Southeast Asia L/F FY03 68.5% FY02 68.1% L/F FY03 63.8% FY02 70.8% 10 JAL 2004

Results of Domestic Passenger Growth of Passengers y.o.y. April December Individual Passengers Total Passengers Individual Pax. Ratio (Target for FY2003:63%) April December 63.5% L/F Oct.Dec. FY03 63.2% FY02 64.2% L/F Apr.Dec. FY03 65.0% FY02 65.4% 11 JAL 2004

Results of Domestic Passenger Oct. Dec. Apr.Dec. y.o.y.(%) Revenue 168.4 billion yen y.o.y.16.3 billion yen y.o.y.(%) Revenue 512.3 billion yen y.o.y.30.0 billion yen 12 JAL 2004

Results of International Cargo Tonnage Growth in International Cargo International Cargo Tonnage by route (y.o.y. %) y.o.y.(%) Oct.Dec. Apr.Dec. 13 JAL 2004

Results of International Cargo Oct.Dec. Apr.Dec. y.o.y.(%) Revenue 43.3 billion yen y.o.y. (2.0) billion yen y.o.y.(%) Revenue 114.7 billion yen y.o.y. (5.8 )billion yen 14 JAL 2004

Outline of the Breakdown of Operating Costs Oct.Dec. Apr.Dec. 02 03 Difference 02 03 Difference Fuel 65.1 62.3 (2.8) 185.3 183.9 (1.5) Airport Facilities 33.5 34.3 0.8 99.9 99.5 (0.4) Maintenance 31.4 26.8 (4.7) 85.1 82.4 (2.8) Passenger Services etc. 14.2 12.6 (1.6) 43.1 35.4 (7.7) Commisions 33.2 33.3 0.1 101.9 90.8 (11.1) Aircraft Depreciation 18.6 18.9 0.3 54.9 56.8 1.8 Aircraft Leases 25.4 24.9 (0.5) 76.3 73.3 (3.0) Personnel 82.1 84.7 2.5 244.2 251.9 7.7 Others 115.4 112.0 (3.2) 355.9 335.7 (19.9) Total 418.9 409.8 (9.1) 1,246.6 1,209.7 (36.9) Figures in 02 are add-ups of JAL/JAS without adjustments of reference. 15 JAL 2004

Fuel & FOREX (Air Transportation Segment) Fuel Average from Apr. to Dec. SIN Kerosene FY03 $31.5/bbl FY02 $28.9/bbl Hedge Ratio for FY03 Approx. 50% FOREX Exchange Rate of Main Currencies 02 03 USD 124.1 116.2 EUR 118.1 131.7 HKD 15.9 14.9 Operating Revenue (4.7) Operating Costs (15.7) Operating Income Apr.Dec. 11.0 (Billion yen) N.B. Based on the average JAL Exchange Rate from Apr. to Dec. of FY03 16 JAL 2004

Topics 17 JAL 2004

Topics Flight Plan for FY2004 Network Plan International Passenger ASK yr/yr +7% (vs.fy02(4%)) The largest network between Japan & China covering 12 cities in Japan, with 26 routes and 216 flights per week e.g. inauguration of Hanzhou from Tokyo & Osaka International Cargo ATK y.o.y. +1% Increase of Shanghai route Domestic Passenger ASK VS.PY(4% ) Improvement of investment efficiency More efficient operation of aircraft Network Plan aiming at profit maximization The greatest aviation network in Japan Approx. 960 flights per day for JAL Group Fleet Plan 286 aircraft (Mar. 2003) 275 aircraft(mar. 2004) 275 aircraft (Mar. 2005) By retirement of all existing MD11, number of aircraft types decreases from 15 to 14. 18 JAL 2004

Topics New Services in Domestic Flights (class J) Introduction of class J replacing Super Seat Start of services June 1, 2004 Charge Fare + 1,000 yen Services - Relaxation Oriented - Special blanket and headphone New seat New reclining system based on ergonomics Type of aircraft equipped and No. of seats class J seats are installed in Middle & Large-size aircraft with more than 250 seats While the number of "class J" seats will be about 3 times as many as the present Super Seats, the total number of seats remains same. Extension of seat pitch by 20% 19 JAL 2004

Topics Towards the Final Stage of the Integration -1- Improvement in Service and User-friendliness and Enhancement of Brand Strength Airport Reservation Unification of toll-free dial Domestic Integration of counters Reorganization of Lounges & ban smoking Introducing New style check-in machines New style mileage registration machine JAL Pet Club International Increase of automatic check-in machines Timetable Uniform Domestic Flight: 0120-25 -5971 Int l Flight :0120-25 -5931 Improvement of User-friendliness Cargo services Introduction of new uniforms Unification of freight mail windows at domestic airports 20 JAL 2004

Topics Towards the Final Stage of the Integration -2- All domestic flights are unified under new JAL 4-digit flight numbers To and From Haneda Flight No. Depart from Flight No. Sapporo 10001099 Itami/Kansai 20002599 Kansai 13001329 Hokkaido 27002899 Trunk Itami 15001599 Tohoku/Hokuriku 29002999 Routes Fukuoka 17001759 Narita 30003099 Okinawa 19001939 Nagoya 31003399 Hokkaido 11001199 Chugoku/Shikoku 34003499 Tohoku/Hokuriku 12001299 Kyushu etc. 35003899 Local Kinki/Shikoku 13301499 Routes Chugoku 16001699 26002699 Extra & Seasonal Kyushu 17601899 39003999 Flights Amami/Ishigaki/Miyako/Kume 19401999 40004999 flights continue to use 3-digit Flight No. for the time being 21 JAL 2004

Topics JAL Group s advanced Cash Management System Progress of JAL Group CMS Mar. 2000 Start Operation with Pooling function, Transfer Payment function & Netting function Apr. 2002 Salary Deposit Oct. 2002 JAS Group joined the CMS Feb. 2004 In total 97 companies participate in the CMS. Effect CMS (estimated JAL Group s Total Amount of FY02) B/S Reduction of Interestbearing Debt vs. 1997 53 billion yen P/L Improvement of net interest expense 620 million yen Of which the former JAS Group s participation 9 billion yen 55 million yen 22 JAL 2004

Topics JAL Group s Homepage most popular website in Japan- Aim Revenue increase & Cost reduction by promoting e-marketing Advantage JMB Member:more than 15 million Copious contents Integration of Homepages of JAL/JAS Result Revenue through e-reservation system estimated 190 billion yen for FY2003 Access:150 million views Appraisal No.1 in the Airline ticket site (Surveyed by Gomez in 2003) Target Enhance domestic passenger reservation to 50% of the total domestic passengers through internet by the end of FY2005. 23 JAL 2004

<Notice> <Contact Address> Japan Airlines System Corporation, IR Desk TEL: (03)5769-6097 FAX: (03)5769-6492 Office Hour:Weekday9:30-12 00 13 00-17 Address: JAL Bldg. 2-4-11, Higashi-Shinagawa Shinagawa-ku, Tokyo 140-8605 (N.B.) Please refer to the Financial Information ( Gyoseki no Gaikyo ) for the precise figures on the account settlement. Any statements in this document, other than those of historical facts, are forward-looking statements about future performance, which are based on management s assumptions and beliefs in light of information currently available, and involve risks and uncertainties. Actual results may differ materially from these forecasts. This document is published as supplemental materials for the Briefing on JAL Group s Financial Statements for Q3 in FY2003. The copyright of this document belongs Japan Airlines System Corporation. You can watch this presentation on our Homepage (Sorry! Only in Japanese). Please refer to the following URL: http://www.jal.co.jp/broadband/ 24 JAL 2004