Detailed Infrmatin Lauterbrunnen 2019 Htel Staubbach We are pleased yu are travelling with us this winter and are cnfident yu will have a great time. Dn t wrry if yu are cming alne as with ur friendly team and guests, yu will very quickly feel part f the grup. In this dcument yu will find imprtant details abut yur hliday t Lauterbrunnen. Please keep it and refer t it as yur hliday appraches. Cde Departure frm UK Arrival back in UK JA/X3 Thu 27-Dec-18 Wed 02-Jan-19 JA/X10 Sat 16-Feb-19 Sat 23-Feb-19 T the muntains TRAVELLING BY AIR AT THE AIRPORT If yu have bked yur flights with us we will be waiting fr yu at the check-in area f the relevant airline tw hurs befre yur flight departure. Please make cntact with us, s that we knw yu have arrived. Be aware that with grup travel it is imprtant t meet and check-in n time. Fr all ur flights yu will just need yur passprt t check in there are n printed tickets. Meals are nt prvided n shrt haul flights. Meeting pint fr Heathrw flights: Lndn Heathrw Airprt (LHR), Terminal 2, Zne B Meeting pint fr Birmingham flights: Birmingham Airprt (BHX), by the Special Assistance desk near WH Smith On arrival in Zurich (ZRH): prceed thrugh passprt cntrl, cllect yur bag, and wait fr the leader at the luggage carusel, wh will prvide infrmatin abut the rest f the jurney. If there is nt a team member n yur flight, ur representative will meet yu in the arrivals area and travel with yu n the transfer cach t the htel. On arrival in Basel (BSL): Make yur way t the Swiss side f the airprt, prceed thrugh passprt cntrl, cllect yur bag, and wait fr the leader at the luggage carusel, wh will prvide infrmatin abut the rest f the jurney. If there is nt a team member n yur flight, ur representative will meet yu in the arrivals area and travel with yu n the transfer cach t the htel. Transfer time frm Zurich t Lauterbrunnen: 2 ½ hurs Transfer time frm Basel t Lauterbrunnen: 2 ½ hurs On the return jurney, the transfer cach will be bked t take the grup t the airprt t arrive three hurs befre the flight departure time t avid grups missing the flight due t bad weather r traffic delays. Please be careful abut return travel reservatins, as we cannt accept respnsibility shuld there be delays. www.oakhall.c.uk Oak Hall, Otfrd, Kent, TN15 6XF I 01732 763131 I ffice@oakhall.c.uk 1.
LUGGAGE Luggage allwances fr Swiss: 23kg f hld luggage and 8kg f hand luggage. Please check their website fr detailed infrmatin abut size limitatins and prhibited items, etc. At the time f printing, Swiss have nt been making charges fr pre-bked winter equipment; if yu have indicated that yu will be using yur wn sprts equipment we will autmatically advise the airline f this. Luggage allwances fr Air France: 23kg f hld luggage and 12kg f hand luggage. Please check their website fr detailed infrmatin abut size limitatins and prhibited items, etc. At the time f printing, Air France are charging 122 return fr an additinal ski bag hwever a ski bag can be carried free f charge as yur ne piece f hld luggage if it weighs up t 23kg. Any payments will need t be made at the airprt as airlines are unable t prcess advance payments fr a grup flight. Occasinally airlines may change their plicies mid-seasn. Please make sure yu check up t date baggage allwances fr yur airline befre yu travel. FLIGHT TIMES OUT IN Cde Flight Frm T Meet Dep Arr Flight Frm T Dep. Arr JA3 LX319 LHR T2 ZRH 09:50 11:50 14:40 LX324 ZRH LHR T2 15:25 16:15 JA10 AF1165 BHX CDG 06:05 08:05 10:30 AF1193 BSL CDG 11:00 12:10 AF1292 CDG BSL - 12:30 13:35 AF1064 CDG BHX 13:45 14:05 TRAVELLING INDEPENDENTLY If yu are travelling independently then please ensure that yu have included yur mbile number in yur cntact details n yur bking. If yu have bked yur wn flights it may be pssible fr yu t use ur airprt transfer cach ( 70 return, 40 ne way). This must be bked prir t departure. Please check the grup flights abve fr apprpriate timings and the crrect airprt and meet the Oak Hall grup in the arrivals area. The transfer cach driver will usually be hlding an Oak Hall sign. The cach will depart as sn as thse n the Oak Hall grup flight have passed thrugh security and baggage reclaim. If yu miss the cach, the nward jurney t the resrt will need t be made by public transprt at yur wn expense. With this in mind we advise yu t bk flights arriving well in advance f ur grup flights r meeting time. At Zurich airprt please meet the grup in the arrivals area after they have cme thrugh custms. At Basel airprt, please meet the grup in the airprt arrivals area n the Swiss side f the airprt. If yu are making yur wn way t the resrt, please aim t arrive at the accmmdatin between 17:00 and 18:00. If yu are unable t arrive during this time, then please cntact us t discuss yur travel plan. Please nte that yu will need t vacate yur rm by 10:00 n the mrning f departure. See details belw fr the nearest public transprt links t the htel. Accmmdatin We will be staying at: Htel Staubbach CH-3822 Lauterbrunnen Switzerland Tel: (00 41) 33 855 5465 www.oakhall.c.uk Oak Hall, Otfrd, Kent, TN15 6XF I 01732 763131 I ffice@oakhall.c.uk 2.
www.staubbach.cm Nearest airprt: Basel Nearest train statin: Lauterbrunnen T bk train tickets: www.sbb.ch/en Htel facilities: Wifi available, hairdryers in rms, free tea, cffee and ht chclate. Linen and twels are prvided. Bedrms are nrmally allcated by the ffice befre departure. Mixed accmmdatin is nly available fr married cuples r families. It is ur plicy t request that families with children under 18 share tgether. Please let us knw nw if yu require a family rm r if yu wuld like t share with a friend. In the htel, ur Oak Hall cks will prvide the meals each day. We are unable t fully prvide fr allergies and special diets (except vegetarian meals). Breakfast and dinner will be served in the htel s restaurant. Items are available t make packed lunches each day. Yu may wish t bring a sandwich bx. Please nte that there is a n alchl plicy in the htel. Travel Essentials PASSPORT AND VISAS Yu will need t carry a valid passprt in yur hand luggage in rder t be able t leave the United Kingdm. It wuld be a gd idea t check yur passprt nw t ensure that it is valid fr the duratin f the trip. If yu d nt hld a UK passprt, it is yur respnsibility t check whether yu require any visas fr yur jurney. We strngly advise yu t check this at the time f bking, as there can be delays in issuing visas. N visas are necessary fr British Citizens. EHIC CARD We ask all ur guests (resident in the EU) t btain and carry a free Eurpean Health Insurance Card (www.ehic.rg.uk). This card facilitates medical care in the EU and Switzerland and is becming a standard requirement by mst travel insurance cmpanies fr EU citizens. Please ensure that yur EHIC is still valid. TRAVEL INSURANCE We require everyne travelling with us t have travel insurance. Please make sure yur plicy, includes full wintersprts cver. Please recrd yur plicy number, insurance cmpany and their emergency telephne number in yur nline bking. HOLIDAY MONEY In mst situatins yu can pay with a debit r credit card. Yu can als buy lcal currency (Swiss Francs) befre yu leave. OTHER USEFUL ITEMS Yu will need suitable ftwear fr walking n snw and als indr shes fr the evening. Medical items such as tubi-grips, cld remedies etc may be difficult t find at the resrt, s yu may want t bring sme with yu. If yu sleep lightly and are sharing a rm yu may find ear plugs useful. A Quick Checklist Passprt EHIC (Eurpean Health Insurance Card) Winter-jacket and ski trusers Ski glves, scks and hat Fleece r warm layer Sunglasses r gggles Helmet (r hire frm Oak Hall) Wrist guards (if snwbarding) www.oakhall.c.uk Oak Hall, Otfrd, Kent, TN15 6XF I 01732 763131 I ffice@oakhall.c.uk 3.
Sun cream Water bttle Bible fr evening study talks Lift passes Yur lift pass is nt included in the basic cst f yur hliday. The cst f the lift pass depends n yur age and the number f days it cvers. Prices fr this seasn (2018/19) fr a full area Jungfrau regin lift pass in Swiss Francs (chf), including lcal ski bus and access t tp f Schilthrn, James Bnd museum and glass walkway are shwn in the table belw: 5 days 6 days Adult CHF 312 CHF 356 Yuth (16-19) CHF 250 CHF 285 Child (6-15) CHF 156 CHF 178 Senir (62+) CHF 281 CHF 321 Hiking Pass (16+) CHF 227 CHF 251 Hiking Pass (6-15) CHF 113 CHF 126 Lift pass prices will be updated ne week befre departure, in line with the exchange rate n the Pst Office website. We ask yu t pay fr yur pass nline befre yur hliday departs s that it can be ready fr yu n the first mrning f yur hliday. Please take a pht f yur pass (r nte the reference number) as sn as it is issued t yu as this will be required if a replacement is needed. Equipment Hire We recmmend that yu use Oak Hall winter sprts equipment which will be fitted fr yu. The minimum age fr Oak Hall ski and snwbard kit hire is 12 years. If yu require equipment utside the sizes we ffer (including children s sizes) r if ur equipment is unsuitable fr yu we will arrange t return any hire payment yu have made t us and intrduce yu t a hire shp where yu can arrange t hire equipment lcally. SKI EQUIPMENT HIRE Our ski equipment cnsists f very gd quality carving skis, bts, ski ples and a bt bag - all available at an ecnmical cst. Our stck f equipment prvides ski lengths 125-172 cm and adult UK bt sizes 4-12. If yu are using yur wn bts then please nte that ur kit bindings will accept bts with sle lengths between 26 and 38 cm. SNOWBOARD EQUIPMENT HIRE We ffer excellent adult bards with bindings and sft bts fr hire. Our stck f equipment prvides snwbard lengths 138-166cm suitable fr thse weighing between 45kg and 120kg. Bts are available in adult UK sizes 4-12. HELMETS We strngly recmmend that yu use a helmet when skiing r snwbarding. In sme resrts helmets are a legal requirement fr children. All under 16s in Oak Hall lessns must be wearing a helmet. We are able t prvide sme adult helmets fr hire and they can als be hired at lcal ski shps r frm UK based suppliers. LET US KNOW! Please infrm us f yur equipment requests in advance, including yur height, weight, she size and snwsprts experience s that we can ensure that suitable equipment is available. www.oakhall.c.uk Oak Hall, Otfrd, Kent, TN15 6XF I 01732 763131 I ffice@oakhall.c.uk 4.
PAYMENTS All hire charges fr Oak Hall equipment are payable with yur final payment, due tw mnths befre yur hliday departs. Shuld yu lse r damage the hired ski r snwbard equipment, we ask yu t pay the replacement cst at the resrt and make a claim n yur travel insurance. HIRE PRICES Ski bts, skis & ples 69 Snwbard & bts 69 Skis & ples nly 59 Snwbard nly 59 Ski bts nly 22 Snwbard bts nly 22 Helmets 16 Ski and Bard Instructin Our standard instructin package nrmally cnsists f 5x2 hur sessins fr a ttal f 78. Occasinally small grups (4 r less) may receive shrter but mre persnalised lessns in rder t best match ability. All grups will receive plenty f persnal tuitin and feedback. SKI INSTRUCTION We ffer ski instructin fr all levels f ability frm beginners t advanced. Whilst ur instructrs are willing t instruct children, parents r guardians must be prepared t accmpany their children during their lessns and at all ther times - this may affect parents wn lessn arrangements. SNOWBOARD INSTRUCTION Our snwbarding team prvide instructin fr beginners t bk lessns. Our team als prvide tuitin fr thse with experience and can ffer caching fr advanced riders. Please nte ur minimum snwbard instructin age is 12 years. Final payment: When? The balance f yur hliday payment is due tw calendar mnths befre departure. Please make a nte f when the payment is due, as yu wn t necessarily be sent a reminder. If yu are n lnger able t travel then please let us knw. Finally Please uplad yur travel insurance details and als a head and shulders pht in the guest area f ur website. Fr details f ur full bking cnditins and mre infrmatin abut this winter with Oak Hall, please visit www.akhall.c.uk. Yu may find the FAQs sectin particularly helpful. www.oakhall.c.uk Oak Hall, Otfrd, Kent, TN15 6XF I 01732 763131 I ffice@oakhall.c.uk 5.