GENERAL INFORMATION. Updated: 1 September Canadian Automobile Insurance Rate Regulators Association Conference

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Updated: 1 September 2010 2010 Canadian Automobile Insurance Rate Regulators Association Conference September 26 29, 2010 GENERAL INFORMATION Times Sunday, September 26 Reception and Greeting 6:00 9:00 pm Monday, September 27 Breakfast 7:30 8:30 am 8:45 4:15 pm Dinner @ Canoe Brewpub 6:15 pm Tuesday, September 28 Breakfast 7:30 8:30 am 8:45 4:15 pm Wednesday, September 29 Breakfast 8:00 9:00 am 9:00 10:00 am Annual General Meeting 10:15 am Adjourn 11:30 am Conference Details This year s CARR conference will be hosted by the British Columbia Utilities Commission in beautiful Victoria, B.C. The conference will provide regulatory boards an opportunity to share best practices, identify key issues and learn through educational opportunities. The latest Conference Program and Social Activities Program will be included in the delegate folder. Transportation If you are travelling to Victoria by air, the Victoria International Airport (YYJ) is approximately 30 minutes from the venue. Regular float plane service to Victoria's downtown Inner Harbour is available from Vancouver. See Harbour Air Seaplanes for more details at www.harbourair.ca. Victoria Harbour is about a 5 minute drive from the venue. Taxis are readily available. What to pack: Victoria boasts the mildest climate in Canada. Victoria often enjoys a warm, sunny September with fall arriving late in the month. The average monthly temperature during September: 19.1 Celsius. Bring a sweater or light jacket for the cooler evenings and an umbrella just in case. Dress for the conference is business casual.

Updated: 1 September 2010 Accommodations and Venue DELTA VICTORIA OCEAN POINTE RESORT & SPA 45 Songhees Road Victoria, BC V9A 6T3 Tel: 250 360 2999 The Delta Victoria is located directly on the breathtaking inner harbour of Victoria. Only a short 5 minute walk away from downtown ensures you are close to many attractions such as the Parliament Buildings, the Royal BC Museum, popular restaurants and entertainment venues. Internet is available in the rooms at no charge. Tourism Information To get to the Tourism Information Centre cross the Johnson Street Bridge (adjacent to the hotel). At the end of the bridge turn right onto Wharf Street. The Centre is 5 blocks along Wharf St. Visitor Information Centre 812 Wharf St. Victoria, B.C. V8W 1T3 Email Inquiries: info@tourismvictoria.com Phone: 1 800 663 3883 or (250) 953 2033 Other General Information If you require further information about the conference please do not hesitate to contact us by phone 905 436 0375 or email help@canavents.com.

Sunday, September 26, 2010 2010 CARR Conference Delta Victoria Ocean Pointe Resort & Spa September 26 29, 2010 Social Activities 6:00 pm 9:00 pm Reception and Greeting Delta Victoria Ocean Pointe Resort & Spa, Harbour Room The reception will be held in the Harbour Room. See venue map or ask Concierge for further details. Monday, September 27, 2010 5:45 pm Dinner Social Canoe Brewpub Marina & Restaurant Meet in the hotel lobby at 5:45 pm to depart at 6:00 pm. Arrive 6:15 pm for dinner at Canoe Brewpub. Canoe Brewpub Marina & Restaurant 450 Swift Street, Victoria, BC, V8W 1S3 www.canoebrewpub.com

2010 CARR Conference Delta Victoria Ocean Pointe Resort & Spa September 26 29, 2010 Social Activities Tuesday, September 28, 2010 4:00 pm Free Evening Ghostly Walks run every night at 7:30 pm. during the conference. The walks depart from the Visitor Information Centre at the corner of Government and Wharf St. To get to the Visitor Information Centre from the Delta Ocean Pointe Resort, cross the Johnson Street Bridge (adjacent to the hotel), at the end of the bridge turn right onto Wharf Street. The Visitor Information Centre is 5 blocks along Wharf St. The concierge can assist with walking maps for guests who may be interested. Price for adults is $13 and no reservations are needed. You may purchase tickets directly from the guides before the tour. Private tours are available for a minimum of 15 @ $13 each. These should be booked about 3 weeks ahead of time. If a guide is available, however, a private tour can be booked with shorter notice. Visitor Information Centre 812 Wharf St. Victoria, B.C. V8W 1T3 Email Inquiries: info@tourismvictoria.com Phone: 1 800 663 3883 or (250) 953 2033