Peer Performance Measurement February 2019 Prepared by the Division of Planning & Market Development

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2017 Regional Peer Review Peer Performance Measurement February 2019 Prepared by the Division of Planning & Market Development

CONTENTS EXECUTIVE SUMMARY... 3 SNAPSHOT... 5 PEER SELECTION... 6 NOTES/METHODOLOGY... 7 PEER CHARACTERISTICS... 8 RESULTS... 9 Service Coverage... 9 Transit Capacity per Area Resident... 9 Vehicle Revenue Miles per Square Mile... 9 Unlinked Passenger Trips... 10 Passenger Trips per Area Resident... 10 Passenger Miles Traveled... 11 Passenger Miles Traveled per Area Resident... 11 Service Efficiency and Effectiveness... 12 Operating Cost per Unit of Transit Capacity... 12 Operating Cost per Passenger Trip... 12 Operating Cost per Passenger Mile... 13 Service Maintenance and Capital Investment... 14 Percent of Vehicles Beyond Minimum Useful Life... 14 Miles between Major Mechanical Failures... 14 Service Level Solvency... 15 Fare Revenue per Passenger Trip... 15 Fare Revenue Shortfall per Passenger Trip... 15 Fare Recovery Ratio... 16 Capital Program Expenditures... 17 Capital Program Expenditures per Area Resident... 17 2

EXECUTIVE SUMMARY The regional peer report card was developed to provide context to the performance of the Chicago region s transit service by relating it to comparable peer regions from across the country. To accomplish this goal, the Regional Peer Review incorporates data reported to the National Transit Database (NTD) by all transit agencies that receive federal funding. This report includes NTD data for report year 2017, the most currently available, which was published in October 2018. Peer regions were selected based on population, so that the top ten US metropolitan statistical areas (MSAs) are represented: Atlanta, Boston, Dallas, Houston, Los Angeles, Miami, New York, Philadelphia, and Washington, DC, with the Chicago metropolitan area being the third-largest. For each of the top ten regions, the main transit operators were determined so as to best represent each region s public transportation service. Chicago-area transit ranked in the top half of the peer regions in fourteen of the sixteen measures included in this report and as one of the top three performers for nine of the measures. There were three upward rank changes for the year, four downward rank changes, and nine measures for which Chicago s ranking remained unchanged from 2016. The Chicago region improved one rank position in the service coverage area but lost ground for efficiency and effectiveness; most notably, the Chicago region lost two rank positions from having the lowest operating cost per passenger mile, a position it had held for six consecutive years. For the seven measures that describe maintenance/capital investment and solvency, the Chicago region saw mixed results, with two rank improvements and three rank declines. Employment is closely linked to transit use and is tracked to give context to ridership trends. In 2017, the Chicago region saw the largest decrease in unemployment rates among peer regions, a favorable decline of 0.9 percentage points, which resulted in a rank improvement by one position from 2016. 8% 6% 4% 2% 0% UNEMPLOYMENT RATE 2016 rank: 10 2017 rank: 9 3

Service Coverage monitors both how much service is available to people in the region (in terms of population and land area) and how much of that service capacity is used Service Efficiency & Effectiveness evaluates the level of resources spent on delivering service in relation to the level of service provided and the extent to which passengers are using that service Service Maintenance & Capital Investment indicates the allocation of capital funds and the replacement and maintenance of infrastructure components on a schedule consistent with their life expectancy Service Level Solvency assesses financial condition to ensure there are sufficient resources to meet current and ongoing budgetary needs (both operating and capital) Service Coverage: Chicago placed in the top four compared to its peer regions for each measure of coverage. Chicago s rankings for each of the coverage measures had remained unchanged since 2011 -- until the region overtook Los Angeles for annual ridership in 2016 and moved to second place, which it maintained in 2017. Chicago moved up one rank position for transit capacity per area resident as more service was implemented in 2017. Service Efficiency and Effectiveness: Although the Chicago region held operating cost increases to 0.9% in 2017, the Atlanta and New York regions saw much steeper reductions, causing Chicago to lose two rank positions for operating cost per passenger mile, for which Chicago had ranked first for six consecutive years. Service Maintenance and Capital Investment: The Chicago region s percentage of vehicles beyond minimum useful life decreased by 3.8 percentage points in 2017, enough to improve its rank position from sixth place to third. However, the Chicago region dropped two rank positions for the performance measure miles between major mechanical failures, ensuing from a nearly 4% increase in failures. Service Level Solvency: Outperforming seven other regions, Chicago saw a 0.5% decrease in fare revenue in 2017. Capital program expenditures increased by 1.9% in Chicago in 2017, and it maintained fourth place rank position. On a per-resident basis, Chicago s capital expenditures stayed in the sixth place position; the Chicago region expends roughly 15% less than the peer average and roughly one-third what New York does on a per-capita basis for capital investment. 4

SNAPSHOT The table below shows the ranking of the Chicago-area transit operators for each performance measure contained within this report. Rankings are provided for 2016 and 2017 report years and reflect a scale of 1-10, with 1 indicating the most favorable performance. The right-most column illustrates changes in rankings from 2016 to 2017, with green upward arrows indicating a favorable change in rank position and red downward arrows showing an unfavorable change in rank position. Performance Measure SERVICE COVERAGE Rank 2016 Rank 2017 Rank Change Transit Capacity (Trips) per Area Resident 5 4 Vehicle Revenue Miles per Service Area Square Mile 3 3 -- Unlinked Passenger Trips (Ridership) 2 2 -- Passenger Trips per Area Resident 4 4 -- Passenger Miles Traveled 2 2 -- Passenger Miles Traveled per Area Resident 2 2 -- SERVICE EFFICIENCY AND EFFECTIVENESS Operating Cost per Unit of Transit Capacity 3 3 -- Operating Cost per Passenger Trip 5 5 -- Operating Cost per Passenger Mile 1 3 SERVICE MAINTENANCE AND CAPITAL INVESTMENT Percent of Vehicles Beyond Useful Life 6 3 Miles between Major Mechanical Failures 4 6 SERVICE LEVEL SOLVENCY Fare Revenue per Passenger Trip 2 3 Fare Revenue Shortfall per Passenger Trip 4 5 Fare Recovery Ratio 4 3 Capital Program Expenditures 4 4 -- Capital Program Expenditures per Area Resident 6 6 -- 5

PEER SELECTION The peer group selected for use in the Regional Peer Review consists of the top ten metropolitan statistical areas (MSAs) as defined by the US Bureau of the Census: Chicago, Atlanta, Boston, Dallas, Houston, Los Angeles, Miami, New York, Philadelphia, and Washington, DC. Population and land area data correlate to each MSA region. For consistency with the sixcounty RTA area, the main transit properties serving each MSA were included in this report. PEER AGENCIES INCLUDED WITHIN METROPOLITAN STATISTICAL AREAS Geographic Transit Agencies Included Region Chicago Atlanta Boston Dallas/Fort Worth Houston Los Angeles Miami New York Philadelphia Washington, DC Chicago Transit Authority, Metra, Pace Metropolitan Atlanta Rapid Transit Authority, Cobb County Department of Transportation Authority Massachusetts Bay Transportation Authority Dallas Area Rapid Transit, Fort Worth Transportation Authority Metropolitan Transit Authority of Harris County Access Services, Foothill Transit, Long Beach Transit, Los Angeles County Metropolitan Transportation Authority, Los Angeles Department of Transportation, Montebello Bus Lines, Omnitrans, Orange County Transportation Authority, Riverside Transit Agency, Santa Monica Big Blue Bus, Southern California Regional Rail Authority Broward County Transit, Miami-Dade Transit, PalmTran, South Florida Regional Transportation Authority All Metropolitan Transportation Authority (MTA) operating agencies (Long Island Rail Road, Metro-North Commuter Railroad, MTA Bus, New York City Transit, Staten Island Railway), Nassau Inter-County Express, New York City Department of Transportation, Port Authority Trans-Hudson, Suffolk County Transportation Division, Westchester County Bee-Line System Port Authority Transit Corporation, Southeastern Pennsylvania Transportation Authority City of Alexandria DASH, Ride-On Montgomery County Transit, Virginia Railway Express, Washington Metropolitan Area Transit Authority 6

NOTES/METHODOLOGY 1. This report is based on 2017 published data from the National Transit Database (NTD), the most currently available data, released in October, 2018. The data submission by transit agencies is a requirement of receiving federal funding and thus follows guidelines and procedures established by the Federal Transit Administration (FTA). 2. The fare recovery ratio used in this report follows the NTD definition, which is the proportion of operating costs that are covered by fare revenues paid by passengers. The NTD recovery ratio differs from the RTA recovery ratio, which takes into account certain adjustments as enumerated in the RTA Act such as the exclusion of various costs, the treatment of depreciation, and the inclusion of in-kind services. 3. The use of the metropolitan statistical area (MSA) was selected as the standard representation for each urban area and has been incorporated into this report for both population and square mileage data. Source: Cumulative Estimates of Resident Population Change and Rankings: April 1, 2010 to July 1, 2017. U.S. Census Bureau, Population Division. 4. New Jersey Transit, which serves both the New York and Philadelphia regions, has been excluded from this and prior year reports because there is no way to disaggregate the data between the two urban areas. As a result, there is some under-representation of transit service for these urban areas. Similarly, the Maryland Transit Administration, which primarily serves the Baltimore region and also serves the DC area, has not been included in this or prior reports as its operating data cannot be divided among the DC and Baltimore metropolitan statistical areas. As a result, Washington, DC metropolitan area transit service is slightly understated. 7

PEER CHARACTERISTICS 2017 CHICAGO ATLANTA BOSTON DALLAS HOUSTON LOS ANGELES MIAMI NEW YORK PHILADELPHIA WASHINGTON, DC Population Ranking 3 9 10 4 5 2 7 1 8 6 Population (thousands) 9,533 5,885 4,837 7,400 6,892 13,354 6,159 20,321 6,096 6,217 Square Miles 7,197 8,339 3,487 8,928 8,827 4,848 4,602 6,687 5,077 5,598 Population Den 1,325 706 1,387 829 781 2,754 1,338 3,039 1,201 1,110 Vehicle Revenue Miles (millions) Passenger Trips (millions) Passenger Miles (millions) 240 60 96 58 73 280 96 709 95 157 586 129 383 72 88 567 134 3,940 336 384 3,813 749 1,749 457 566 3,203 899 18,918 1,489 1,956 Operating Cost (millions) $ 2,548 $ 455 $ 1,523 $ 560 $ 526 $ 2,887 $ 876 $ 12,484 $ 1,303 $ 1,951 Fare Revenue (millions) Capital Funds Expended (millions) Average Trip Length (miles) Average Vehicle Passenger Capacity $ 967 $ 140 $ 659 $ 76 $ 68 $ 562 $ 150 $ 6,483 $ 474 $ 728 $ 726 $ 158 $ 774 $ 324 $ 101 $ 1,692 $ 168 $ 4,419 $ 567 $ 618 6.5 5.8 4.6 6.3 6.4 5.6 6.7 4.8 4.4 5.1 74.9 58.8 106.9 58.2 47.7 42.9 57.4 95.2 81.5 94.4 8

RESULTS Service Coverage Transit Capacity per Area Resident is the amount of available service, as measured by average vehicle capacity and vehicle revenue miles, per person in each region. TRANSIT CAPACITY PER AREA RESIDENT 2016 rank: 5 2017 rank: 4 691 469 464 290 288 159 133 102 79 73 Vehicle Revenue Miles per Square Mile is the total number of miles traveled annually by transit operators in a region per square mile of the metropolitan statistical area (MSA). VEHICLE REVENUE MILES PER SQUARE MILE (THOUSANDS) 106 58 33 28 27 19 21 2016 rank: 3 2017 rank: 3 8 7 7 9

Service Coverage Unlinked Passenger Trips, or ridership, refers to the number of passengers who board public transportation vehicles. Passengers are counted each time they board vehicles no matter how many vehicles they use to travel from their origin to their destination. PASSENGER TRIPS (MILLIONS) 2016 rank: 2 2017 rank: 2 3,940 586 567 384 383 336 134 129 88 72 Passenger Trips per Area Resident is the average number of rides taken per resident annually. PASSENGER TRIPS PER AREA RESIDENT 2016 rank: 4 2017 rank: 4 194 79 62 61 55 42 22 22 13 10 10

Service Coverage Passenger Miles Traveled is the cumulative sum of the distances ridden by each passenger. PASSENGER MILES (MILLIONS) 2016 rank: 2 2017 rank: 2 18,918 3,813 3,203 1,956 1,749 1,489 899 749 566 457 Passenger Miles Traveled per Area Resident is the average number of passenger miles traveled per resident annually. PASSENGER MILES TRAVELED PER AREA RESIDENT 931 400 362 315 244 240 146 127 2016 rank: 2 2017 rank: 2 82 62 11

Service Efficiency and Effectiveness Operating Cost per Unit of Transit Capacity is the average cost of providing a passenger seat (or space) for each mile of an individual trip, whether or not it is taken. OPERATING COST PER UNIT OF TRANSIT CAPACITY $0.130 $0.132 $0.142 $0.149 $0.150 $0.160 $0.165 $0.168 2016 rank: 3 2017 rank: 3 $0.185 $0.241 Operating Cost per Passenger Trip is the total operating cost divided by the total number of unlinked passenger trips taken on public transportation vehicles. OPERATING COST PER PASSENGER TRIP 2016 rank: 5 2017 rank: 5 $3.17 $3.52 $3.88 $3.98 $4.35 $5.08 $5.09 $5.97 $6.53 $7.72 12

Service Efficiency and Effectiveness Operating Cost per Passenger Mile is the total operating cost divided by the total number of miles traveled by passengers. OPERATING COST PER PASSENGER MILE 2016 rank: 1 2017 rank: 3 $0.61 $0.66 $0.67 $0.87 $0.88 $0.90 $0.93 $0.97 $1.00 $1.23 13

Service Maintenance and Capital Investment Percent of Vehicles Beyond Minimum Useful Life is the percentage of vehicles in the total vehicle fleet that have reached their minimum useful life as defined by the Federal Transit Administration (4 years for new automobiles or vans, 12 years for new buses, and 25 years for new rail cars). This figure does not take into account rehabilitations that may be undertaken to keep vehicles in service beyond FTA guidelines. PERCENT OF VEHICLES BEYOND USEFUL LIFE 2016 rank: 6 2017 rank: 3 7% 14% 21% 24% 25% 25% 29% 29% 47% 50% Miles between Major Mechanical Failures is the average number of miles that vehicles travel while in revenue service between failures of some mechanical element or a safety concern that prevents a vehicle from completing a scheduled trip or from starting the next scheduled trip. MILES BETWEEN MAJOR MECHANICAL FAILURES 2016 rank: 4 2017 rank: 6 31,414 29,795 28,773 23,121 22,829 21,413 19,380 15,808 13,388 7,691 14

Service Level Solvency Fare Revenue per Passenger Trip is the average fare paid by customers per trip. FARE REVENUE PER PASSENGER TRIP 2016 rank: 2 2017 rank: 3 $1.89 $1.72 $1.65 $1.65 $1.41 $1.12 $1.09 $1.04 $0.99 $0.77 Fare Revenue Shortfall per Passenger Trip is the average cost of each trip that is not covered by the fare paid by customers. The balance of operating costs is covered by other directly-generated revenue (advertising, concessions, etc.) and public funding (local, state, and federal). FARE REVENUE SHORTFALL PER PASSENGER TRIP 2016 rank: 4 2017 rank: 5 $1.52 $2.26 $2.44 $2.47 $2.70 $3.18 $3.46 $5.20 $5.41 $6.67 15

Service Level Solvency Fare Recovery Ratio is defined by the National Transit Database (NTD) as the proportion of operating costs that are covered by fare revenues paid by passengers. The NTD fare recovery ratio differs from the RTA recovery ratio, which takes into account other systemgenerated revenue and certain adjustments as enumerated in the RTA Act. FARE REVENUE RECOVERY RATIO 2016 rank: 4 2017 rank: 3 52% 43% 38% 37% 36% 31% 19% 17% 14% 13% 16

Service Level Solvency Capital Program Expenditures is the amount of capital funds expended to finance the maintenance, enhancement, and expansion of the transit system s infrastructure. Note, capital funds expended in one year may include funding from prior years due to the longer-term nature of capital project implementation. CAPITAL EXPENDITURES 2016 rank: 4 2017 rank: 4 $4,419 $1,692 $774 $726 $618 $567 $324 $168 $158 $101 Capital Program Expenditures per Area Resident is the total amount of capital expenditures per resident of the metropolitan statistical area (MSA). CAPITAL EXPENDITURES per AREA RESIDENT 2016 rank: 6 2017 rank: 6 $217 $160 $127 $99 $93 $76 $44 $27 $27 $15 17

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