TRAVEL & TOURISM IN Secondary Schools 2019

TRAVEL & TOURISM IN Secondary Schools 2019 RLD DISNEY WO FLIGHT AT TENDING ISLAND RESORTS CRUISE SH IPS 1

PATHWAY FROM SCHOOL to Tertiary Training Students can pathway from Secondary School onto our exciting full time programmes below! Entry Criteria Applicants must be a minimum of 17 years of age on entry to this course Entry Criteria Applicants must be a minimum of 17 years of age on entry to this course & have NCEA Entry Criteria Applicants must be a minimum of 17 years of age on entry to this course & have NCEA NZQA LEVEL 2 NZQA LEVEL 3 NZQA LEVEL 4 NZQA LEVEL 5 NZQA LEVEL 6 TOURISM DEGREE Tertiary Training Secondary School NZ Certificate in Tourism NZ Certificate in Hospitality these qualifications is: Tourism and Hospitality in New Zealand 22 weeks FEE FREE including Youth Guarantee places NZ Certificate in Tourism Purchase the resources for Tourism unit standards from us. New Zealand School of Tourism have an approved programme refer to page 8 Tourism Unit Standards Purchase the resources for Tourism unit standards and use the credits for NCEA NZ Certificate in Tourism The Tourism, Travel and Airline Industry New Zealand 22 weeks Some FEE FREE Youth Guarantee places available NZ Certificate in Tourism Level 4 The Programmes leading to this qualification are: Tourism, Hotel & Airline Operations 16 weeks Tourism, Airline & Flight Attending 16 weeks Tourism, Hotel and Resorts 16 weeks New Zealand Diploma in Tourism & Travel Level 5 Tourism Management Diploma 32 weeks Includes domestic or international internship options New Zealand Diploma in Hotel and Hospitality Management Level 5 Diploma in Hotel and Hospitality Management 32 weeks Includes domestic or international internship options New Zealand Diploma in Tourism & Travel Level 6 Tourism Management Diploma 32 weeks Includes domestic or international internship options New Zealand Diploma in Hotel and Hospitality Management Level 6 Diploma in Hotel and Hospitality Management 32 weeks Includes domestic or international internship options Bachelor of International Travel, Tourism and Hospitality Management Level 7 this qualification is: Bachelor of International Tourism & Hotel Management 3 years This is a brand new qualification! Choose our Bachelor Degree if you want to truly immerse yourself in the Tourism Industry. You ll work with the industry throughout your learning, be part of international internships and projects and experience entrepreneurial activities to boost your business skills. 2 3

NEW ZEALAND CERTIFICATE in Tourism DELIVERED IN SECONDARY SCHOOLS Your tourism course at school may include just a few tourism unit standards or you may want students to gain the New Zealand Certificate in Tourism qualification. If you want to offer the qualification you have to either use the New Zealand School of Tourism approved programme (see pages 6 & 7) or develop your own programme and submit it to NZQA for approval prior to use. If you currently hold accreditation to deliver tourism unit standards this is not the same thing as having an approved programme, and you will still need to develop a programme if you want to award students with the qualification. Does your Secondary School Need Programme Approval? You do not need programme approval if you are not intending to offer the entire qualification. Choose one of the following three options if you wish to offer the entire qualification: Sign a MOU with New Zealand School of Tourism and use their approved programme and accreditation. Your school can now use the programme shown on page 6. No need to get NZQA approval. Apply to NZQA to be accredited to deliver the New Zealand School of Tourism Programme.* NZQA grants your school accreditation to deliver the New Zealand School of Tourism programme. Does your school hold accreditation for the unit standards you want to offer? Develop a programme for your school that meets the graduate outcomes for the qualification and send to NZQA. NZQA grants your school accreditation to deliver your programme Does your school hold accreditation for the unit standards you want to offer? YES NO YES NO The programme you develop and send to NZQA must meet the following Graduate Profiles. Must purchase fully inclusive units Purchase budget and/or fully inclusive units Purchase fully inclusive units Purchase budget and/or fully inclusive units Purchase fully inclusive units The New Zealand Certificate in Tourism (Introductory), 50 Credits Graduate Profile 1 Graduate Profile 2 Graduate Profile 3 Graduate Profile 4 Apply basic customer service skills, using appropriate communication, literacy and numeracy skills, to enhance the visitor experience - 10 credits Apply knowledge of specific regions, and a broad operational knowledge of world geography in terms of characteristics relevant to tourists needs - 20 credits Explain the basic role of the tourism industry, in order to plan a realistic career pathway - 10 credits Apply best practice processes in order to recognise the impacts of tourism on the country - 10 credits *If your school wants to use our programme then this will save you time and money in not having to develop your own programme. We will send you the programme information and a template which you can use to submit to NZQA. The option to use our approved programme to submit to NZQA is available to any school spending a minimum of $2000 plus GST (tasters, tourism units, holiday programmes) with us in a school year. 4 5

NEW ZEALAND CERTIFICATE IN TOURISM (Secondary Schools) (51 credits) If you are wanting to offer our approved programme you can purchase fully inclusive units from us and not have to get programme approval as your students will come under our accreditation and programme approval. If you want to use budget resources and/or a combination of budget and fully inclusive then you need to put together a programme (or use ours) and submit it to NZQA for approval. YEAR ONE The business of tourism and careers 7 Credits GRADUATE PROFILE Unit 24730 v2 4 Credits Demonstrate knowledge of the business of tourism Graduate Profile 3 Unit 24728 v2 3 Credits Demonstrate knowledge of work roles in tourism Graduate Profile 3 Tourist characteristics and tourism destinations 11 Credits Unit 24732 v2 3 Credits Demonstrate knowledge of tourist characteristics and needs Graduate Profile 2 Unit 24729 v3 4 Credits Demonstrate knowledge of world tourist destinations Graduate Profile 2 Unit 24731 v4 4 Credits Demonstrate knowledge of destination New Zealand Graduate Profile 2 Literacy & Numeracy skills in tourism 8 Credits Unit 23761 v2 3 Credits Read and comprehend work-related documents in English for a tourism workplace Graduate Profile 1 Unit 18237 v3 3 Credits Perform calculations for a tourism workplace Graduate Profile 1 YEAR TWO Impacts of tourism, 5 Credits GRADUATE PROFILE Unit 24726 v2 2 Credits Describe and compare social and cultural impacts of tourism Graduate Profile 4 Unit 24727 v2 3 Credits Describe and compare impacts of tourism on the physical environment Specific tourism destinations and regions, 10 Credits - Choose any two of the following: Unit 3727 v8 5 Credits Demonstrate knowledge of Pacific Island countries as tourist destinations Graduate Profile 4 Graduate Profile 2 Unit 18211 v4 5 Credits Demonstrate knowledge of Australia as a tourist destination Graduate Profile 2 Unit 17788 v6 5 Credits Economic significance of tourism, 4 Credits Identify, & explain the history of, natural attractions & significant sites in tourism Maori Graduate Profile 2 Unit 24725 v2 4 Credits Describe and analyse the economic significance of tourism Graduate Profile 4 Customer service skills in tourism, 3 Credits - Choose any one of the following: Unit 378 v8 3 Credits Provide customer service for international visitors Graduate Profile 1 Unit 17384 v6 3 Credits Plan a career pathway, 3 Credits Unit 23755 v2 3 Credits List and use a range of Te Reo Maori greetings and farewells in tourism Identify and self-evaluate the demands of a specific role in a tourism workplace Graduate Profile 1 Graduate Profile 3 Unit 23767 v2 2 Credits Demonstrate knowledge of and use the Internet in a tourism workplace Graduate Profile 1 For pricing Refer to page 14 6 7

Tourism,Travel & AVIATION UNITS UNIT NUMBER VOCATIONAL LEVEL CREDITS UNIT DESCRIPTION GATEWAY PATHWAYS TOURISM / BUSINESS UNIT STANDARDS Unit 57 v9 Provide customer service Unit 62 v9 Maintain personal presentation & a positive attitude in a workplace Unit 378 v8 Provide customer service for international visitors Unit 402 v5 Demonstrate knowledge of the retail sector in New Zealand Unit 405 v7 Demonstrate knowledge of consumerism Unit 1277 v6 Communicate information in a specific workplace (contact us for provider details) Unit 2989 v5 Select, read, & assess texts to gain knowledge Unit 3727 v8 Demonstrate knowledge of Pacific Island countries as visitor destinations Unit 17384 v6 List and use a range of Te Reo Maori greetings and farewells in tourism Unit 17788 v6 Identify, and explain the history of, natural attractions & significant sites in tourism Maori Unit 18211 v4 Demonstrate knowledge of Australia as a visitor destination Unit 18212 v3 Credit 8 Demonstrate knowledge of New Zealand as a tourist destination Unit 18228 v3 Credit 8 Demonstrate knowledge of specific NZ regions as tourist destinations Unit 18237 v3 Perform calculations for a tourism workplace Unit 23755 v2 Identify & self-evaluate the demands of a specific role Unit 23758 v3 Demonstrate knowledge of communication & customer service Unit 23761 v2 Read & comprehend work-related documents in English Unit 23766 v2 Demonstrate knowledge of the tourism industry Unit 23767 v2 Demonstrate knowledge of & use the internet in a tourism workplace Unit 23768 v3 Describe the legal rights & responsibilities of employees Unit 23769 v2 Demonstrate knowledge of the sales function within a tourism Unit 24724 v2 Demonstrate knowledge of the history of tourism Unit 24725 v2 Describe & analyse the economic significance of tourism Unit 24726 v2 Describe & compare social & cultural impacts of tourism Unit 24727 v2 Describe & compare impacts of tourism on the physical environment Unit 24728 v2 Demonstrate knowledge of work roles in tourism Unit 24729 v3 Demonstrate knowledge of world tourist destinations Unit 24730 v2 Demonstrate knowledge of the business of tourism Unit 24731 v4 Demonstrate knowledge of destination New Zealand Unit 24732 v2 Demonstrate knowledge of tourist characteristics and needs Unit 24733 v2 Describe & promote a New Zealand tourist destination Unit 26461 v2 Credit 8 Demonstrate knowledge of Asian countries as tourist destinations AVIATION / FLIGHT ATTENDING UNIT STANDARDS 8 Unit 9245 v5 Identify, as a flight attendant, major aircraft components Unit 19585 v2 Credit 8 Describe the development of aviation from pre WWI through to current times Unit 19586 v2 Identify aviation support structures, aircraft types & operations in NZ Unit 19587 v2 Demonstrate knowledge of internal structures in the civil aviation industry in NZ Unit 20676 v2 Demonstrate knowledge of aviation career & training options Unit 21834 v2 Demonstrate knowledge of introductory aviation terminology Unit 21840 v3 Demonstrate knowledge of alcoholic & non-alcoholic beverages for service on board an aircraft Unit 21842 v3 Demonstrate knowledge of & comply with food hygiene requirements on board an aircraft (only availble as fully inclusive) Unit 25456 v2 Demonstrate knowledge of in-flight passenger sales service (only availble as fully inclusive) 9

STAR For star taster dates contact your nearest campus Tasters Back Stage Pass Flight Attending Walt Disney World Travel & Tourism Awesome Foursome 4 Day Course An action packed day giving students the chance to experience life on campus, get an introduction into the travel and tourism industry, see exclusively behind the scenes with local operators and put themselves in the shoes of a tourist by experiencing local attractions. Students will come away inspired about a career in the travel and tourism industry. This taster includes: Pathway to travel and tourism taster Half day exploring local operators and attractions $60 - $100 pp plus GST (Depending on included attractions) What does the role of a flight attendant involve? What age, experience and qualifications do you need? How do airlines recruit flight attendants? All these questions and more will be answered along with giving students an understanding of a day in the life of a Flight Attendant. For a 2 Day Course add Unit 21834 Students also complete the unit standard 21834 - Demonstrate knowledge of introductory aviation terminology $120 pp plus GST For a 3 Day Course add Unit 25456 Students also complete the unit standard 25456 Demonstrate knowledge of inflight passenger sales service $175 pp plus GST This magical place attracts millions of visitors annually. Students learn about the four theme parks, two water parks and 24 themed resort hotels, and about the amazing internship opportunities from a Disney character, to theme park greeter and ride operator. New Zealand School of Tourism have had over 450 graduates working at Walt Disney World in Florida. For a 3 Day Course add Unit 24728 Students will complete the unit standard 24728 Demonstrate knowledge of work roles in tourism $175 pp plus GST SAVE $$$ Book an exclusive STAR course for your students and pay just $600 + GST per day for up to 20 students. Choose from the list of taster courses or discuss content options with your National Sales Executive Students learn about all the exciting roles in the travel and tourism industry from tour guide, to hotel reception, bungy operator, airport check in and travel agent. For a 2 Day Course add Unit 24726 Students will complete the unit standard 24726 Describe and compare social and cultural impacts of tourism $120 pp plus GST For a 3 Day Course add Unit 23761 Students also complete the unit standard 23761 Read and comprehend work-related documents in English for a tourism workplace $175 pp plus GST This action packed four day course is very hands on and includes: Walt Disney World Learn about the roles available for New Zealand School of tourism students to work at Walt Disney World either as part of their course or upon graduation. Travel & Tourism Aimed at ensuring students can see all the career opportunities that awaits them in New Zealand s largest industry tourism. Flight Attending Students get a real understanding of what this role involves and the airlines who employ flight attendants in New Zealand. Cruise and Hotel These two major areas of the industry will get students enthusiastic about how a role in the industry could take them all over the world. $220 pp plus GST High Altitiude add Unit 21834 Students can also have the option of completing the unit 21834 over the 4 days - Demonstrate knowledge of introductory aviation terminology $230 pp plus GST 10 11

EXCLUSIVE Tasters Hotel Management IN A HOTEL Walt Disney Taster WITH THE TEAM FROM WALT DISNEY HOLIDAY Programmes We offer four different programmes for students wanting to gain credits for Gateway and NCEA in Years 12 or 13 Customer Service Travel & Tourism 5 Days 6 Credits This 5 day programme from 0900-1530 is designed for any student who wants to gain a valuable insight into the travel and tourism industry. Students will also experience: Industry visits to a hotel, travel agent, isite and a local attraction. It is held at our campuses and includes the following unit standards. 5 Day pp $250.00 +GST This programme takes place in a real hotel! Students get really involved in what it takes to run a hotel, talking to staff, getting a tour behind the scenes and doing fun hotel related activities. For a 2 Day Course add Unit 23755 Day two takes place in a campus and students identify and self-evaluate the demands of a real life specific role in a hotel. $120 pp plus GST For this one day only, Disney recruiters are on site presenting and interviewing our students and your students are invited to hear their presentation about the amazing once in a lifetime paid internship opportunities. Roles range from Disney characters, to theme park greeters and ride operators, plus many more. The rest of this taster will take students on a magical journey where they will learn about the most popular tourism destination in the world! Disney World Florida attracts over 130 million visitors every year and students will learn from our staff about the four theme parks, two water parks and 24 themed resort hotels at Walt Disney World Florida. 3 Days 3 Credits This 3 day programme from 0900-1530 is designed for any student who wants to gain a valuable insight into the travel and tourism industry. It is held at our campuses and includes the following unit standard: 3 Day pp $150.00 +GST UNIT LEVEL CREDIT DESCRIPTION 378v8 3 3 Provide customer service for international visitors Completion Programme 5 Days 3 Credits This is suitable for students in schools that do not have an approved NZQA programme or MOU with New Zealand School of Tourism. If the students have completed the units listed in the New Zealand School of tourism programme then these five days allow students to be considered for RPL for the knowledge they have, demonstrating their ability to meet the graduate outcomes. They will also complete Unit 23755 which will allow us to award them with the qualification; New Zealand Certificate in Tourism. 5 Day pp $300.00 +GST UNIT LEVEL CREDIT DESCRIPTION UNIT LEVEL CREDIT DESCRIPTION 378v8 3 3 23761v2 2 3 Flight Attending 5 Days or 10 Days 5 Credits (5 Days) 11 Credits (10 Days) This exciting programme is from 0900-1530 and is suited to students who are keen to pursue a career in flight attending. This programme is held at our campuses and includes the following unit standards: 5 day includes Unit 21834 and 23755, 10 day includes all four unit standards. Students will also experience: A 737 mock cabin trainer 5 Day pp $250.00 +GST 10 Day pp $500.00 +GST UNIT LEVEL CREDIT DESCRIPTION 21834v2 2 2 21842v3 2 4 Identify & self-evaluate the demands of a specific role Read & comprehend workrelated documents in English for a tourism workplace Demonstrate knowledge of introductory aviation terminology Demonstrate knowledge of & comply with food hygiene requirements on an aircraft GET REAL SKILLS! EXCITING OPPORTUNITY! 23755v2 3 3 Identify and self-evaluate the demands of a specific role in tourism RPL for qualification - New Zealand Certificate in Tourism 9245v5 2 2 23755v2 3 3 Identify, as a flight attendant, major aircraft components Identify and self-evaluate the demands of a specific role in tourism 12 13

Pricing Fully inclusive option This option is available for both accredited and nonaccredited schools. What s included: Student workbooks & assessments Student results notice FREE Starter Pack per student with the first order Digital access to resources Postage Unit Standard Results New Zealand School of Tourism will provide the school with student results. The school is responsible for reporting results to NZQA under NZ School of Tourisms provider code. Marking Assessments New Zealand School of Tourism s experienced trainers will MARK the assessments and participate in all moderation requirements. Students can have one free resit if required. Budget option The Budget Option is for schools that hold accreditation in tourism. What s included: Student workbooks & assessments Access to our Online Resource Bank (ORB) Marking Guides Postage Unit Standard Results Schools are responsible for completing all their marking, and reporting credits to NZQA. Marking Assessments If you purchase the budget option, you will mark assessments & participate in moderation. You cannot use our provider code to log NZQA results. You need to have accreditation and use your own provider code. Assessment access You can purchase a digital assessment and marking guide for $200.00 per unit plus GST, per calendar year. Teacher resources Our teacher resources include: Student workbook answers Additional activities Helpful notes We highly recommend you order an updated copy of our teacher resources per unit standard when required. Your National Sales Executive will inform you when you need to update your own resource. Cost Cost is per student per unit plus GST OPTION BUDGET FULLY INCLUSIVE Unit Standards $25.00 or $20.00 for E book $110.00 or $100.00 for E book Unit Standards $35.00 or $30.00 for E Book $115.00 or $105.00 for E Book Unit Standards - Order 4, Pay for 3 BONUS OPTION* Unit Standards - Order 4, Pay for 3 BONUS OPTION* $75.00 or $60.00 for E Book $330.00 or $300.00 for E Book $105.00 or $90.00 for E Book $345.00 or $315.00 for E Book All of NZST Approved Programme Year One $145.00 or $115.00 for E Book $600.00 or $550.00 for E Book All of NZST Approved Programme Year Two $175.00 or $145.00 for E Book $600.00 or $550.00 for E Book Teacher Resource $35.00 $35.00 Extra Starter Pack $25.00 $25.00 Ordering from us is now really simple! You can shop online at star.nzschooloftourism.co.nz For information on how to log on, email staradmin@acgedu.com Teacher Resources Teacher Resources are available for $35.00 per unit plus GST. Order 4, pay for 3. E Books E Books are PDF versions of the student workbooks. Students access the workbooks through Moodle and the E book allows students to highlight and type in their answers. *Bonus Option Definition When you place an order for four Budget or four Fully Inclusive units at the same level at the same time you will be charged for just three units. This applies to E Books as well. Campus Tours Bring a group of interested students to see us at any of our campuses, enjoy a tour around and get a feel for what we offer! Your students can have a one hour session to meet our current students, and hear about career options in the industry. If you would like a campus tour please contact us on 0800 10 20 20 and speak to the Campus Manager. Scholarships All schools who spend a minimum of $2000 on STAR tasters, STAR resources or Holiday programmes courses will receive a $500 scholarship to use towards the tuition fees for one of our full time courses. The school can present the scholarship to the student they feel is most deserving. Speak to our experienced National Sales Executives for advice on curriculum planning, marking, educationals, tourism presentations, ordering resources, booking tasters and holiday programmes 14 15

Auckland Airport Hamilton Auckland City Rotorua Auckland City Campus Level 6, 360 Queen Street Auckland Auckland Airport Campus 3 Leonard Isitt Drive Auckland Hamilton Campus Dunedin Christchurch Wellington Level 8, 48 Ward Street Hamilton Rotorua Campus 1178 Pukaki Street Rotorua Wellington Campus, Eagle Technology House, 135 Victoria Street Wellington Christchurch Campus 829 Colombo Street Christchurch Dunedin Campus, 9 Moray Place Dunedin CONTACT OUR STAR TEAM Aimee Moore Horowhenua to Northland 021 1247389 AimeeMoore@nzschooloftourism.co.nz Julie Vaughan Wellington, Wairarapa & South Island 0274 455 021 JulieVaughan@nzschooloftourism.co.nz Pauline Pua STAR Administrator, webstore ordering & Elearning enquires staradmin@acgedu.com 16 nzschooloftourism.co.nz 0800 10 20 20