INCOMING. Germany. Austria I Switzerland I Central Europe. 2018/ Winter vacations

INCOMING Germany Austria I Switzerland I Central Europe 2018/2019 - Winter vacations

Index Winter in Germany Christmas and New Year A delight for all the senses! Christmas Markets... 4 Christmas Getaways... 6-9 Family Travel Discover Germany and Austria together with your family! Black Forest Family vacation in the snow 16 Tirol for Families... 17 Luxury Tours Spoil yourself with our most exclusive deluxe services! The luxurious Alps.... 20 In this winter catalogue we present you additional trips with attractive winter activities. Please note: All our tours from our main catalogue and our flyer DELUXE are valid throughout the year! Comfortable and safe travel aboard scenic trains! Swiss Mountains meets Mediterranean Ticino 10 Splendid Switzerland & Glacier Express 11 Swiss Fairy Tale... 12 Imperial Cities in winter... 13 Unique Experiences and Special Events Individual tours with unforgettable specials! Unique Experiences... 14 Special Events... 15 Getaways Compact short trips - ideal to combine! Christmas Getaways... 6-9 Individual customized tours for discerning travelers! Christmas Markets... 4 Culinary Germany in winter... 18 Jewels of Bavaria and Austria... 19 Information General Terms and Conditions... 22 3

Christmas Markets p 7 Days from Frankfurt to Berlin p Berlin, the capital of Germany p Visit the most beautiful Christmas markets in Germany some Christmas gifts and taste some german traditional pastries with Glühwein (german hot wine punch).accommodation at the Hotel Maritim****. Day 4 / Wednesday Nuremberg - Dresden In the morning we depart to Dresden. Dresden is one of the most beautiful cities in Germany and a combination of tradition and modern times determine the cultural charm of this city. Visit the famous Striezelmarkt Christmas market, which is first documented in 1434. Every year more than 2.5 million people visit Dresden s Altmarkt square to soak up the bustling at mosphere of this charming market. Accommodation at the Hotel Maritim****. Day 5 / Thursday Dresden - Berlin In the morning City Tour of Dresden. Visit the recently restored Frauenkirche church, the famous Dresden Opera House, the Imperial Zwinger palace and enjoy a stroll along the Elbe River. At noon, travel to Berlin. The German capital is one of the most important cities in Europe, thanks to its cultural dynamic, its numerous historical sites, and ist various activities. Visit one of many Christmas markets in this impressive capital. Accommodation at the Day 6 / Friday Berlin In the morning you will start the day with a visit to the TV tower for a spectacular view over the capital. Afterwards you visit Berlin s many wellknown historic locations, like Under den Linden avenue, the State Opera and the Brandenburg Gate. There will also be time to explore the modern parts of the city, such as the German Parliament and Potsdam Square. The afternoon is free to explore the city at your leisure to enjoy this last day in Germany with the charming December atmosphere. Accommodation at the Hotel Maritim proarte ****. Day 7 / Saturday Berlin After breakfast transfer to the airport. End of services. Travel period: Nov 27, 2018 - Dec 17, 2018 No. of Private Tour Self-drive part. (with guide) (without guide) 2 3.575,- 985,- 4 2.305,- 975,- 6 1.775,- 875,- 30 1.035,- - Single suppl.: 315,- 315,- Exclusive tour for 2, 4 or 6 persons or groups! Private Tour: Accommodation at the hotels described or similar Transportation by car, minivan or bus during the entire tour (depending on number of participants) English speaking tour guide during the entire tour (driver-guide for groups of 7 persons or less) Visits and excursions as mentioned Admission to the TV tower Hotspiced wine tasting with gingerbread Self-drive: Accommodation at the hotels described or similar Economy-category rental car Unlimited mileage, A/C Mandatory insurance (please ask for details) Not included (Self-drive) Personal expenses, gasoline, parking fees, speeding fines, winter tyres, GPS, map etc. Day 1 / Sunday Frankfurt Arrival at Frankfurt airport and transfer to the hotel. The rest of the day is free to spend at your leisure. At this special time of the year, you can visit several Christmas Markets in the city: in Römerberg, on the Paulsplatz, on Mainkai, in Hauptwache, or on the Friedrich-Stoltze-Platz. You can also make the most of your visit of Frankfurt to discover the Goethe House, the birthplace of this great German poet, or go shopping on the famous commercial street Zeil. Accommodation at the Hotel Mövenpick Frankfurt City****. Day 2 / Monday Frankfurt - Würzburg - Rothenburg ob der Tauber Travel from Frankfurt to Würzburg and enjoy a sightseeing tour of a city with more than 1300 years of history. The old residence of Würzburg is a UN- ESCO Heritage site. Continue to Rothenburg ob der Tauber, the most beautiful city along the famous Romantic route. Its small streets and historic buildings remind us of medieval times. Visit the city and tour the Christmas market. Accommodation at the Hotel Altes Brauhaus ****. Day 3 / Tuesday Rothenburg ob der Tauber - Nuremberg Continue to Nuremberg, a old city of History but also of Culture, even more charming during winter. Explore the city with your guide: it ist he perfect period to discover the old town and the several places full of the magic Chistmas atmosphere. The Christkindlesmarket, Nuremberg s Christmas market, is one of the most famous markets in Germany. With almost 400 years of history, the market draws more than 2 million visitors a year. One should not miss the opportunity to find Christmas Market / Germany 4» «5

Christmas Market / Germany Christmas Getaways Package I: Munich and Nuremberg Getaways p The most romantic and beautiful Christmas markets p A feast for all senses Package II: Berlin and Dresden Day 1 Berlin Upon arrival in Berlin, optional private transfer to your hotel. Day 2 Berlin Take the time and discover the city at your own pace with a regular city tour (Hop on/hop off Day 1 Frankfurt Upon arrival in Frankfurt, optional private transfer to your hotel. Day 2 Frankfurt - Nürnberg Free time to visit the beautiful Christmas market in Römerberg. More than 200 Christmas stalls await you in Römerberg, bus). Your ticket is valid for 24 hours. Visit Berlin s famous sights such as the Kurfürstendamm, the Brandenburg Gate and Potsdam square. During the Advent period, Berlin is bathed in colorful festive lights. The grand boulevards and squares, as well as the small side streets and museums, are beautifully decorated and radiate the holiday spirit. The Gendarmenmarkt, one of the most beautiful squares in the city, provides a charming setting for the traditional Christmas market. Day 3 Berlin - Dresden - Berlin In the morning, you travel by Package III: Frankfurt, Nuremberg and Rothenburg on Paulsplatz square and at the pier by the Main river. Then you travel by train to Rothenburg. Rothenburg ob der Tauber, the most beautiful city on the famous Romantic Road. The medieval city becomes in Advent in a winter dream with its Reiterlesmarkt market. Free time to visit the old town and the beautiful market, as well as the famous Christmas Museum that gives it a truly picturesque touch. Day 3 Rothenburg - Nuremberg - Frankfurt In the morning, travel by train to Nuremberg. Free time to visit the old town and the most train to Dresden. The capital of the Federal State of Saxony is famous for its many baroque buildings and churches along the banks of the Elbe river. Explore the highlights of this stunning baroque city on a regular Hop on/hop off city tour and visit the famous Christmas market Striezelmarkt, one of the oldest and largest Christmas markets in Germany. The market is named after a traditional Dresden Christmas cake, known as Strietzel. Afternoon return to Berlin by train. Day 4 Berlin Optional transfer to the airport. famous Christmas market in Germany, the Christkindlesmarkt ; which, with its history of almost 400 years, each year attracts more than two million visitors. Your Christmas Market Pass includes several local specialties, such as the Bratwurst sausage, a spice bread and, of course, a glass of mulled wine. In the afternoon return by train to Frankfurt. Day 4 Frankfurt Optional private transfer to the airport. Getaways Travel period: Nov 30, 2018 - Dec 24, 2018 Package No. of I II III participants 2 635,- 469,- 565,- Single suppl: 190,- 160,- 160,- Supplement for private transfers upon arrival and departure (min. 2 persons): Munich 195,- Berlin and Frankfurt 155,- Accommodation at 4* hotels Train tickets with reserved seating in 2nd class for all listed connections (stretch Rothenburg-Nuremberg without reserve of seats, Package III) Regular City tour in Munich (Hop on/hop off bus service) with English audio guide (Package I) Regular City Circle tour in Berlin and in Dresden (Hop on/ Hop off bus service) with English audio guide (Package II) Nuremberg Christmas pass (includes e.g. hot vine, sausage, ginger bread) (Package I and III)! Please note Private sightseeing tours or city tours with local English-speaking guides available upon request. Regular tours must be boarded at the established meeting points in each city. Day 1 Munich Upon arrival in Munich, optional private transfer to your hotel. Day 2 Munich Today you will explore the city with a regular tour, using the Hop on/hop off tourist bus. You can disembark at any stop and take your time to get to know the city. Highlights include the Marienplatz square, the City Hall, the famous Church of our Lady and the Viktualienmarkt street market. Explore the traditional Christmas mar- ket of Munich, located around the Marienplatz square with its historic City Hall. A few steps away, you will find the largest nativity market in Germany. Day 3 Munich - Nuremberg In the morning you travel by train to Nuremberg. Free time to visit the old town and browse the most famous Christmas market in Germany: the Christkindlesmarkt. This almost 400-year old market attracts more than two million visitors a year. Your Christmas Market Pass includes several local specialties, such as the Bratwurst sausage, a spice bread and, of course, a glass of mulled wine. Afternoon return to Munich by train. Day 4 Munich Optional private transfer to the airport. Rothenburg / Germany 6» Getaways Getaways «7

The home of Santa Claus, Montreux / Switzerland Getaways Christmas Getaways Package IV: Stuttgart - Heidelberg - Baden-Baden Day 1 Stuttgart Upon arrival in Stuttgart optional private transfer to your hotel. Day 2 Stuttgart - Heidelberg - Stuttgart Take advantage of the time and discover the city and its Christmas market at your own pace. 300 bright and lovingly decorated stalls, the smell of punch and fresh pastries: All this makes Stuttgart s Christmas market one of the most beautiful and largest markets in Europe. Then travel by train to Heidelberg, a beautiful city with great medieval influence in its buildings. In its Christmas Market there are around 140 stalls, which sell lovely gift ideas. If you are looking for a sports activity or want to do a few laps on ice skates in front of the castle s romantic setting, you can go to Karlsplatz. One of the most beautiful ice rinks in Germany. In the afternoon return to Stuttgart by train. Day 3 Stuttgart - Baden-Baden - Stuttgart In the morning train trip to Baden-Baden. This spa town features delightful gardens, large villas and important cultural attractions. Discover Roman ruins and visit Friedrichsbad, one of the oldest thermal spas. Admire the architecture of the famous Casino, one of the most elegant casinos in Europe. Visit the old train station, which has been transformed into a theater and hosts numerous festivals. Surrounded by the mountains of the Black Forest, the traditional Christkindelsmarkt Baden-Baden with its many attractions will catch you in a very p The most romantic and beautiful Christmas markets p Visit the home of Santa Claus p A feast for all senses special winter fairy tale. In the afternoon, return to Stuttgart by train. Day 4 Stuttgart If there is enough time, you can optionally visit the Christmas market in Esslingen, a suburb of Stuttgart. The Esslingen market offers a very special medieval atmosphere. Optional private transfer to the airport. Package V: Montreux Day 1 Geneva - Montreux Arrival at Geneva airport and travel by train to Montreux. The city is nestled in a sheltered bay on Lake Geneva, surrounded by vineyards, at the foot of the beautiful snowcapped Alps. Package VI: Zurich, Lucerne and Lake Constance Day 1 Zurich Upon arrival in Zurich optional private transfer to your hotel. Day 2 Zurich - Lucerne - Zurich Each year, around 150 market houses invite you to enjoy the beautiful pre-christmas period in one of the largest covered Christmas markets in Europe. In the heart of Zurich, with direct access to trains, buses and trams, and in the immediate vicinity of Day 2 Montreux To meet Santa Claus you don t have to travel to Lapland. In the morning pick your train tickets at the MOB counter at the train station and take a train to the home of Santa Claus. The old train runs to the top of the mountain and offers spectacular views. This dream trip is not just for the little ones. In the afternoon, there is free time to visit the traditional Montreux Christmas market on the shores of Lake Geneva. Each night Santa Claus visits the Christmas market. the famous Bahnhofstrasse, lies the Christkindlimarkt of Zurich. Then travel by train to Lucerne. Set against the backdrop of Mount Rigi and Mount Pilatus, Lucerne is one of the most popular tourist destinations in Switzerland. The old city features some of the oldest covered bridges in Europe, charming cobblestone streets, baroque churches and historic buildings decorated with lovely frescoes. In the heart of the medieval old town, around the Franciscan church, there is a contemplative atmosphere of Advent. In the afternoon, return to Zurich by train. Day 3 Zurich - Constance - Zurich In the morning travel by train to Day 3 Montreux - Chillon Castle Free time to visit the Chillon Castle (admission fee to castle not included). You can reach the famous castle on foot, by bus or by boat. Located on a rocky outcrop on the shores of Lake Geneva, Chillon Castle is one of the most visited historic buildings in Switzerland. Day 4 Montreux - Geneva After breakfast, travel by train from Montreux to the airport of Geneva. Constance in Germany. The city is located on the shores of Lake Constance, the largest lake in Germany. The Christmas Market of Constanza extends from the historic center of the city to the port. At the same time, this is the most popular Christmas market on Lake Constance, which attracts more than 450,000 visitors each year. The special here is the Christmas Boat, which can be found on the pier. In the afternoon return to Zurich by train. Day 4 Zurich Optional private transfer to the airport. 8» Getaways Getaways «9 Getaways Travel period: Nov 30, 2018 - Dec 24, 2018 Package No. of IV V VI participants 2 585,- 699,- 675,- Single suppl: 130,- 265,- 365,- Supplement for private transfers upon arrival and departure (min. 2 persons): Stuttgart 195,- Zurich 155,- Accommodation at 4* hotels Train tickets with reserved seating in 2nd class for all listed connections (Package V and VI: without reserve of seats) Train tickets and admission to visit Santa Claus (Package V) Montreux Riviera Card (free travel on the whole Mobilis Montreux Riviera network in the area Montreux-Vevey-Chillón, 50% reduction on several activities: e.g. admission to the castle Chillon (Package V)! Please note Private sightseeing tours or city tours with local English-speaking guides available upon request. Regular tours must be boarded at the established meeting points in each city. Train journey to the house of Santa Claus (package V): Train does not work in case of difficult climate conditions (happens very seldom)

Lake Luganer See, Ticino I Jungfraujoch, Interlaken / Switzerland p 6 days from/to Zurich p Swiss Travel Pass Consecutive p Several free tours (Mount Rigi, Stanserhorn and Schilthorn/Piz Gloria p 6 days from/to Zurich p Ascent to Gornergrat in Zermatt p Train ride Glacier Express Glacier Express / Switzerland Swiss Mountains meets Splendid Switzerland Travel period: Oct 01, 2018 - Apr 01, 2019 No. of participants 3*** 4**** 2 1.439,- 1.725,- Single supplement: 255,- 465,- Mediterranean Ticino & Glacier Express Travel period: Dec 10, 2018 - April 15, 2019 No. of participants 3*** 4**** 2 1.345,- 1.459,- Single supplement: 175,- 229,- Supplement for 1st class train ticket: 325,- Supplement for Mount Titlis: 85,- Supplement for Mount Pilatus: 85,- Min. 2 persons Accommodation n the hotel category of choice Train tickets in 2nd class during the entire tour as mentioned Train ride on the Brüning Express Train Ticket for Jungfraujoch Train ride through the new Gotthard Base Tunnel Several free tours included (Mount Rigi, Stanserhorn and Schilthorn / Piz Gloria)! Please Note In Interlaken, Lucerne and Lugano the hotels are located very close to the train station and therefore require no transfer service. Day 1 Zurich - Interlaken (Schilthorn / Piz Gloria) Retrieve your travel documents at the SBB ticket counter at the airport and travel by train to Interlaken. Arrival in Interlaken at the foot of Mount Jungfrau. This day you can get free with your Swiss Travel Pass ticket to Schilthorn / Piz Gloria. Overnight in Interlaken. Day 2 Interlaken (Jungfraujoch / Top of Europe) A cogwheel train takes you to Jungfraujoch, the Top of Europe, Europe s highest train station, at an elevation of 3.454 meters. A year-round winter wonderland of snow and ice and spectacular Alpine views await visitors for an unforgettable experience! Return to Interlaken.Overnight in Interlaken. Day 3 Interlaken - Brünig Pass - Lucerne Rail journey over the Brünig Pass with the Brüning Express to Lucerne. Overnight in Lucerne. Famous for its medieval bridge, Lucerne is one of the most beautiful cities in Switzerland. Make sure to visit the historic city center with its colorful buildings. Day 4 Lucerne (Mount Rigi, Stanserhorn or optional, Mount Pilatus or Mount Titlis) Day at leisure. This day you can get with your free Swiss Travel Pass ticket to Mount Rigi at 3.062 meters above sea level or to the Stanserhorn with its convertible cable car. Also optionally (not included) you can climb Mount Pilatus or Mount Titlis. Overnight in Lucerne. Day 5 Lucerne - Gotthard Base Tunnel - Lugano Rail journey from Lucerne to Lugano. Experience the new Gotthard Base Tunnel - with its 57 km it is the longest train tunnel in the world. It takes only 17 minutes to travel this fast flattrack route under the Alpine massif in the heart of Europe. Arrive in Lugano, a beautiful city on the shores of Lake Lugano with its historical center, the pier on the lake and its Mediterranean squares. Overnight in Lugano. Day 6 Lugano - Zurich Take the train to Zurich. Day at leisure. Downtown Zurich offers a range of things to do e.g. excellent shopping or just relax at the beautiful lakeside.! Our Tip Combine this tour with a ski package in Zermatt, Davos or St. Moritz. Please contact us for a customized travel program! Day 1 Zurich - Lucerne Retrieve your travel documents at the SBB ticket counter at the airport and travel by train to Lucerne. Famous for its medieval bridge, Lucerne is one of the most beautiful cities in Switzerland. Make sure to visit the historic city center with its colorful buildings. Day 2 Lucerne - Titlis - Lucerne At noon, enjoy a regular excursion to Mt. Titlis. With an Altitudee of 3.238 m, Mt. Titlis is one of the highest mountain peaks in the Lucerne area. From Engelberg, ascend on the rotating Rotair cable car. The view of the glacier and the Central Alps is truly breathtaking. Return to Lucerne in the afternoon. Day 3 Lucerne - Golden Pass Line - Montreux Travel across the Swiss Alps aboard the Golden Pass Line train. We pass the city of Interlaken, nestled between the lakes of Thun and Brienz, and popular with mountaineers who come to explore the famous mountains of Eiger, Mönch and Jungfrau. Then we leave the Alpine landscape of the Bernese Oberland behind us and arrive at the Swiss Riviera. World renowned for its jazz festival, Montreux is beautifully located on Lake Geneva. Enjoy a leisurely stroll along Montreux s pleasant lakeside boulevard. Day 4 Montreux - Täsch In the morning you are free to explore Montreux or to visit the picturesque Chillon castle (optional tour). Continue the tour to Täsch, near Zermatt, the most famous town in the Swiss Alps. Day 5 Täsch - Gornergrat - Zermatt - Täsch It s only a 12-minute train ride from Täsch to Zermatt. Then continue to Gornergrat. Enjoy the spectacular views of one of the most famous mountains in the world, Monte Cervino or Matterhorn (elevation 3.089 m). Return to Zermatt to explore the town, afternoon return to Täsch. Day 6 Täsch - Zermatt - Glacier Express - Chur - Zurich Early departure to board the Glacier Express in Zermatt. Sit back in the comfortable panorama rail car and enjoy the spectacular views of the Swiss Alps. In Chur take a regular train to Zurich.! Our Tip Combine this tour with a ski package in Zermatt, Davos or St. Moritz. Please contact us for a customized travel program! Supplement for 1st class train ticket: 179,- Supplement for lunch on the Glacier Express: 59,- Min. 2 persons Accommodation at 4* hotels ( 3* hotel in Täsch) Train tickets Zurich - Lucerne, Montreux - Täsch and Chur - Zurich in 2nd class Train ride Lucerne - Montreux on the Golden Pass Line in 2nd class Train ride Zermatt - Chur on the Glacier Express incl. reserved seating in 2nd class Train ticket to Gornergrat Regular excursion to Mount Titlis (English-German speaking guide) 10» «11

Chamonix-Mont-Blanc / Switzerland p 8 Days from/to Zurich p Picturesque cities of Switzerland p Excursion to Chamonix-Mont- Blanc p 7 days from Prague to Budapest p 3 European Capitals p Unique places, history and traditions Prague / Czech Republic Swiss Imperial Cities Travel period: Oct 01, 2018 - Apr 01, 2019 No. of participants 3*** 4**** 2 2.169,- 2.249,- 4 1.959,- 2.019,- 6 1.885,- 1.945,- Single supplement: 809,- 875,- Supplement for 1st class train ticket: 169,- Min. 2 persons Accommodation in the hotel category of choice Transfer in Zurich Regular excursion to the Rhine Falls & Stein am Rhein for 5 hours (with English and German speaking guide) Available: October to April; Friday, Saturday and Sunday) Train ticket valid for: Zurich - Lucerne - Bern; Bern - Montreux; Montreux - Geneva & Geneva - Zurich in 2nd class Private Walking City Tour of 2 hours in Lucerne and in Bern Regular excursion to Chamonix-Mont- Blanc from 9.75 hours (with English and French speaking guide) Available: January to December: Daily)! Please Note Regular excursions to the Rhine Falls and to Chamonix: Passport mandatory Fairy Tale Day 1 Zurich Arrival in Zurich and transfer to the hotel. Day 2 Zurich - Rhine Falls & Stein am Rhein - Zurich Enjoy of a regular excursion to the spectacular Northern Switzerland. Discover the stunning Rhine Falls, Europe s biggest waterfall followed by the visit of the medieval town of Stein am Rhein. It is famous for its wellpreserved Old Town featuring painted facades and half-timbered houses, for which it received the very first Wakker Prize in 1972, awarded by the Swiss Heritage Society. Day 3 Zurich - Lucerne - Bern The first part of your train journey will be to the beautiful city of Lucerne, meet your local guide at the train station for a short walk through this ancient city where you will find the oldest covered bridges in Europe, as well as cobbled streets, Baroque churches and houses full of history. Then continue your trip by train to Bern. Day 4 Bern After breakfast, meet your local guide at the Lobby for a short walk through the city. Not many cities have managed to retain their historic features quite as successfully as Bern, the capital of Switzerland. The old town of Bern is a UNESCO World Heritage Site and thanks to its 6 kilometers of arcades - the locals refer to them as Lauben - boasts on of the longest weather-sheltered shopping promenades in Europe. Day 5 Bern - Montreux After breakfast, the journey continues by train to Montreux. Free time to discover the city. The town of Montreux nestles in a sheltered Lake Geneva bay, surrounded by vineyards and against the breathtaking backdrop of snow-covered Alps. Day 6 Montreux - Geneva The journey continues by train to Geneva. Free time to discover the city. Embedded between nearby Alpine peaks and the hilly terrain of the Jura, the French-speaking city of Geneva lies in the bay where the Rhone leaves Lake Ge- neva. With its humanitarian tradition and cosmopolitan flair, the European seat of the UNO and headquarters of the Red Cross is known as the «capital of peace». Day 7 Geneva - Chamonix- Mont-Blanc - Geneva Enjoy of a regular excursion to Chamonix. Drive by bus through the picturesque Arve Valley which takes you from Geneva to Chamonix, one of the most famous mountain villages at the foot of the remarkable and majestic Mont-Blanc, the highest peak of Europe (4.807 meters). Day 8 Geneva - Zurich Free time to enjoy the city. Then travel by train to Zurich. in winter Day 1 Prague Transfer to your hotel Day 2 Prague After breakfast, regular city tour, during this tour you are going to see all of the most interesting historical sights of Prague - the Municipal House, Wenceslas Square, the National Museum, Charles Square followed by a ride along the beautiful riverside, across the River Vltava to Prague Castle. After a walk you will return to the city centre to the Old Town Square. Here you can admire the Tyn Church, St. Nicholas Church and the Astronomical clock on the Old Town Hall where the tour terminates. Day 3 Prague - Vienna Transfer to the train station. Travel by train to Vienna. Upon arrival private transfer to your hotel. The afternoon is free to spend at your leisure Day 4 Vienna Regular city tour to explore the capital of Austria, one of the most romantic cities in the world. Day 5 Vienna - Budapest After breakfast transfer to the train station. Travel by train to Budapest. Upon arrival private transfer to your hotel. The afternoon is free to spend at your leisure Day 6 Budapest After breakfast, regular city tour to discover Budapest, the Sightseeing Tour makes an introduction for the first time visitor who can see all the key sites of the city. We take you to the Heroes Square, where we have a closer look at the statues representing the most outstanding figures of the Hungarian history. We then continue along the elegant Andrássy avenue, pass the Opera and the St Stephen Cathedral. At this point we have a short stop, that can last longer depending on the cultural interest of the group. Our tour goes through the finance and administration district and we show you the square of the 3 Parliaments. Crossing the Danube on Margaret Bridge, passing by the Margaret Island we drive to the Buda side, where we visit the Royal Castle Area with the Fishermen s Bastion and the Matthias Church and finally we admire the sights of the most impressive view-point over Budapest, the Gellért Hill. Day 7 Budapest At the appropriate time transfer to the airport. Travel period: Nov 01, 2018 - April 01, 2019 No. of participants 3*** 4**** 2 1.295,- 1.345,- 4 1.145,- 1.189,- 6 1.059,- 1.109,- Single supplement: 309,- 345,- Supplement for 1st class train ticket: 99,- Rates do not apply during fairs etc.! Min. 2 persons Accommodation at 4* hotels In/out transfers in each city Regular City Tour in Prague: Grand Tour Prague, 3.5 hours in English Regular City Tour Hop on Hop off in Vienna with English audio guide Private City Tour in Budapest for 3 hours with driver + English speaking guide Train tickets in 2nd class incl. reserved seating! Please Note Regular services are accessed at specific locations in each city 12» «13

Unique experiences Unforgettable tours with special winter activities We offer authentic winter treasures for those looking to have an intensive travel experience exploring the beauty,»characteristic and adventure in Germany, Austria and Switzerland. Event Packages» Events, Concerts, Shows and exiting Activities are highlights in anyone s travel plans. Let us find the right one for you. We can arrange and book your show tickets, seat reservation (where possible), transport to get there as well as accommodation close by. Simply send us an email with your request and we can match this with detailed information about availability, costs and options. Look at the below packages to get an idea of what it could look like: Event Package I: Baden-Baden & Festspielhaus Come and see for yourself! Where else can you get such a large and spectacular array of events, in such a small area as Baden-Baden. Let us know your date of visit in Baden- Baden and we can plan the perfect event during your stay. Unforgettable winter sport activities We fill your trip with adventures that will take your breath away: Dog sled ride Snowshoe walk Adrenaline-filled ride on a Quad Snowtubing Sledging Culinary experiences Get involved and learn about the Germany and Swiss cuisine: Visit a Chocolate factory Learn to cook a typical german meal Dinner with a Swiss family Prepare your own gingerbread Romantic winter experiences Enjoy the special atmosphere in the winter wonderland! Overnight in a romantic igloo Horse drawn carriage ride Day 1 Baden-Baden Today enjoy a city tour in Baden- Baden, the former summer residence of European nobility. Nestled in a beautiful landscape along the border of the Black Forest, the elegant, international spa and cultural town offers many sights and activities. We recommend a visit at the Frieder Burda museum in the afternoon. Overnight in Baden-Baden. Day 2 Baden-Baden Today is your Event day. Embark on an unforgettable journey into the world of music during an enjoyable evening in Germany s largest concert hall and opera house, the Festspielhaus Baden-Baden. It offers musical experiences opera evenings and Our recommended show: Schwanensee (Dec 13, Dec 22 and Dec 25, 2018) Event Package II: Snowpenair Interlaken Day 1, Apr 05, 2019 Interlaken After arrival enjoy a city tour in one of the most beautiful Alpine regions of Switzerland. Rest of the day is free at your leisure. Day 2, Apr 06, 2019 Interlaken Today after breakfast a funicular takes you up to the Jungfraujoch Top of Europe, the highest railway station in Europe, at an elevation of 3.454 meters. The visit is one of the most ballet production of the highest caliber. During the day, you have the unique chance to take a tour behind the scenes. Day 3 Baden-Baden After breakfast, enjoy a guided tour of the Casino in Baden -Baden. Walk through the fascinating game halls and get some insight into the casino s history. Afterwards continue to your next stop in Germany. Save the Date: Apr 06, 2019 At 2.061 metres above sea level, enjoy the highest open-air concert in the snow at Kleine Scheidegg in front of the Mountains Eiger, Mönch and Jungfrau. memorable highlights, but the best experience is the Snowpenair today. Enjoy a festival in Klein Scheidegg with national & international Music acts and a fantastic setting. Day 3, Apr 07, 2019 Interlaken Today after breakfast, continue to your next stop in Switzerland or in Germany. Special Eventes Event Package I Prices on request, depending on the event. Let us know your date of visit in Baden-Baden and we will offer you the perfect event during your stay. Event Package II Event Date: Apr 06, 2019 No. of participants 2 845,- Single supplement: 79,- Accommodation at 4* hotels 2 hour city tour Interlaken with local guide Train ticket 2nd class to Jungfraujoch and back to Interlaken Tickets for Snowpenairfestival 14» Unique experiences Special Events «15

Family travel Price per family in Travel period: Nov 01, 2018 - Mar 31, 2019 1 adult 1 child* 949,- 2 adults 1 child* 1.189,- 2 adults 2 children* 1.315,- * Children: between 3 and 15 years Accommodation at a 3* hotel The Hochschwarzwald Card (includes a ski pass for Mount Feldberg and other regions, admission to snow tubing, admission to several water parks and much more) Economy-category rental car (Opel Astra/Opel Insignia) Unlimited mileage, A/C Mandatory insurances Not included Horse-drawn carriage ride, glassblowing workshop (payable on site) Guide, not mentioned entrances, excursions Personal expenses, gasoline, parking fees, speeding fines, winter tyres, GPS, map etc. Child car seat! Important Credit card required We can also organize this tour with English-speaking driver-guide, please ask us for prices! Black Forest Family vacation in the snow Day 1 Black Forest Arrival at the airport of Baden-Baden, Stuttgart or Basel. Rental car pickup and drive to your hotel in the Black Forest. At the hotel you will receive the Hochschwarzwald Card that allows entry to various attractions, swimming pools and includes a ski pass for Mount Feldberg. Day 2 Mount Feldberg: Snow Tubing - Sledding - Ski slopes The Black Forest offers endless winter attractions for families. Today we recommend an activity-packed day for the whole family in the snow at Mount Feldberg, the highest peak in the Black Forest. Take the bus or chairlift to the top and descend by snow tube, a fun ride along a 1.2-kilometer track. Or explore the 16 slopes that offer great skiing in a beautiful alpine landscape. Fun in the snow for all ages! Day 3 Horse-drawn carriage ride - Glass-blowing workshop Ready for a quiet day in this snowy paradise? Relax with a romantic horse-drawn carriage ride along Lake Schluchsee (not included). After the ride, we recommend visiting a glass-blowing workshop where you have the option of learning how to blow your own glass ball. Day 4 Freiburg Today you will have time to visit Freiburg, one of the most beautiful cities in Germany. Explore the historic city center with its Family travel p 4 Days from/to Baden-Baden, Stuttgart or Basel p Snow tubing, sledding and skiing p Snow Adventure cobblestone streets and beautiful cathedral tower. Return to the airport and drop off the rental car.! Information If the weather is less favorable, we recommend the following outings (included in the Hochschwarzwald Card): the Badeparadies Schwarzwald water park in Titisee; the Schwarzwaldhaus der Sinne, an experience for all senses; the Fundorena, an indoor children s playground with a skating rink, trampoline and much more. Family travel p 5 Days from/to Munich p Innsbruck and the World of Swarovski Crystal p Alpine Coaster, Snow tubing and ski lesson Tirol for Families Day 1 Munich - Innsbruck Arrival at Munich and pick up of your rental car. Travel to Innsbruck in the heart of Tirol. Day 2 Innsbruck - Alpine Zoo - The World of Swarovski Crystal Today there is time to explore Innsbruck, the capital of Tirol and its main attractions. We recommend visiting the alpine zoo. Located at the foot of the impressive peaks of the Nordkette, the Alpenzoo showcases the entire fauna of the Alps. Then take a shuttle to the famous World of Swarovski Crystal, one of Austria s most popular attractions! Day 3 Innsbruck - Lake Achensee: Skiing, snow-tubing and a torch walk Today, get ready for a day filled with snow adventures. In the Christlum region near Lake Achensee, about 45 minutes from Innsbruck, mascots Bobo and Snowy will introduce children to their first ski experience! An hour is enough to get the little ones excited about this sport. After lunch, you will enjoy another adventure: snow tubing in Achenkirch is fun for the whole family! If you happen to visit on a Monday, get ready for a torch-lit evening walk - the light of the fire creates a magical winter landscape. Day 4 Innsbruck - Imst Alpine Coaster - Serfaus motorized sled ride Today you will discover the most exciting ride in all of Tirol (open both summer and winter): the Alpine Coaster in Imst. Take the cable car to an elevation of 1,550 meters. From there you descend the mountain at full speed along a 3.5-kilometer track - the longest roller coaster in the Alps! (Open Friday to Sunday). Then continue to Serfaus and visit one of the most family-friendly ski resorts: Serfaus Fiss Ladis. There are special ski areas for children, enjoy an invigorating walk through the snow or relax and enjoy the many family restaurants. For a special adventure, take a ride on a ski-doo or a motorized sled. The little will have a great time at the special children s ski area at Kinderschneealm. After you take the cable car back down again, we recommend ending the day at a family restaurant to sample the many Tirolean delicacies. Day 5 Innsbruck - Munich After breakfast return to Munich. Depending on your flight, you may still have time to make some stops along the way. Return the rental car at Munich airport. Family travel Price per family in Travel period: Nov 01, 2018- Mar 31, 2019 1 adult 1 child* 1.679,- 2 adults 1 child* 1.959,- 2 adults 2 children* 2.239,- * Children: between 3 and 15 years Accommodation at a 4* hotel The Innsbruck Card for a 24-hour period (includes admission to the alpine zoo, admission to museums in Innsbruck, transfer and admission to the World of Swarovski Crystal, public transportation and much more) 1 hour private ski lesson for children in Achensee Economy-category rental car (Opel Astra/Opel Insignia) Unlimited mileage, A/C Mandatory insurances Not included Snow tubing Achenkirch, Imst Alpine Coaster, motorized sled ride (payable on site) Lift passes Guide, not mentioned entrances, excursions, personal expenses, gasoline, parking fees, speeding fines, winter tyres, GPS, map etc. Child car seat! Important Credit card required We can also organize this tour with English-speaking driver-guide, please ask us for prices! 16» Family travel / Self-drive Family travel / Self-drive «17

Travel period: Nov 01, 2018 - Mar 31, 2019 Private Tour Self-drive (with guide) (without guide) No. of 3*** 4**** 3*** 4**** part. 2 3.649,- 3.745,- 919,- 965,- 4 2.395,- 2.465,- 899,- 949,- 6 1.875,- 1.939,- 595,- 845,- Single suppl.: 295,- 345,- 295,- 345,- Rates do not apply during fairs etc.! Min. 2 persons Private Tour: Accommodation in the hotel category of choice Transportation by car or minivan during the entire tour English speaking driver-guide during the entire tour Visits and excursions as mentioned Tickets to the Castles of Heidelberg and Hohenzollern and to the Beer Museum in Munich Culinary highlights: Dinner in Heidelberg, Lunch at Hohenzollern Castle and in Nuremberg (always 3 courses), Dinner in Munich (3 courses + 1 Beer), Wine tasting in Heidelberg (3 wines, in English), Wine tasting in the area of Lake Constance (different wines; from monday to saturday, in English), Test of 3 beers in Munich, Test of a dessert in Rothenburg Self-drive: Accommodation in the hotel category of choice Economy-category rental car Unlimited mileages, A/C Mandatory insurances (please ask for details) 18 Culinary Germany in winter Day 1 Frankfurt - Heidelberg Arrival at Frankfurt airport and trip to Heidelberg. The banks of the Neckar River give away in Heidelberg one of the postcards most admired by the fans of German Romanticism. In the evening enjoy a dinner in one of its typical restaurants. Day 2 Heidelberg Visit of the city, historic center of Heidelberg is well preserved, where you will find several churches, such as the Heiliggeistkirche (Church of the Holy Spirit), and many baroque buildings. Then visit the Castle, this impressive medieval work is located on top of a hill from which you can see the entire Neckar valley. Then visit a wine tasting at the Vinothek in the historic basement of the Heidelberg castle. Day 3 Heidelberg - Hohenzollern - Lake Constance In the morning travel from Heidelberg to Lindau. The road winds its way through the Black Forest. Stop at the castle Hohenzollern where you can try a real Swabian specialty: Kässpätzle, a special type of pasta with cheese. Afterwards continue to the small island of Lindau in Lake Constance, which offers spectacular views of the Alps. In the evening enjoy a wine tasting. Day 4 Lake Contance - Munich Today you leave Germany s wine region and reach the capital of Bavaria, famous for its beer culture as well as for hearty meals. Upon arrival in Munich enjoy a sightseeing tour of the city including the most famous attractions such as the elegant Marienplatz with its famous clock tower. In the evening you have a real Bavarian experience: dinner at a local and authentic Bavarian restaurant where you can try a Bavarian Schweinshaxe (pork knuckle) with beer. Day 5 Munich You will learn more about the Bavarian capital and its main attractions, such as the famous Viktualienmarkt, a big street market with a huge variety of fresh food and delicatessen. You also visit the beer museum where you can learn more about the history of beer in Munich from the beginning to the present. Then you will go to the Giesinger Bräustüberl (Bar of the Giesinger Brewery) to taste a test of 3 beers on tap (0,1l). p 7 Days from/to Frankfurt p Germany s Culinary Highlights p Wine, beer and typical food Day 6 Munich - Nuremberg After breakfast, travel to Nuremberg and visit the old town of Nuremberg to see the important history of the city with its impressive and well-preserved castle, Gothic churches, romantic houses and quiet squares that create an unforgettable atmosphere. Then enjoy the famous sausages during lunch. The sausages of Nuremberg or nürnbergerer have the distinction of being the smallest in Germany. Day 7 Nuremberg - Rothenburg - Frankfurt After breakfast leave the city and head for Rothenburg, one of the oldest and most beautiful cities along the Romantic Road. Sightseeing tour of this lovely medieval town concluding with a tasting of a Schneeball (snowball), a dessert considered the characteristic dish of Rothenburg. The tour ends in Frankfurt. Jewels of Bavaria and Austria Day 1 Munich In the morning city tour through Munich. Visit its famous attractions such as the Marienplatz, the Viktualienmarkt and the Hofbräuhaus. Munich is the gateway to the Bavarian Alps and world famous for the Oktoberfest or the Bayern München football club with its impressive Allianz Arena. The liveliest part of Munich is undoubtedly the Marienplatz, a spectacular square full of history. The afternoon is free to explore the city at your leisure. Day 2 Munich - Neuschwanstein & Linderhof Castles - Füssen Today we leave for Füssen and enjoy a visit of the splendid castles of Louis II, King of Bavaria known as The Mad King. Visit the fantastic Neuschwanstein castle and the beautiful castle of Linderhof which are framed by one of the most beautiful natural surroundings in the world. We also visit the village of Oberammergau, known for its hand crafts and its Passion plays. Accommodation in Füssen, the southernmost point of the Romantic Route. Day 3 Füssen - Garmisch- Partenkirchen Continue to Garmisch-Partenkirchen, capital of winter sports. Garmisch-Partenkirchen hosted the 1936 Winter Olympics. Here is the highest mountain in Germany, the Zugspitze (2,962 meters). Ascend by cable car to the Zugspitze to enjoy the wonderful views. Day 4 Garmisch-Partenkirchen - Innsbruck - Salzburg Continue the trip to Innsbruck, the west of Austria and the valley of the River Inn, surrounded by high mountains. Stroll around this city of enchantments and visit the World of Swarovski Crystals. In the afternoon, we leave for Salzburg. Day 5 Salzburg In the morning City Tour. The worldwide fame of Salzburg is due to the incomparable magic of the silhouette of the city, the beauty of the surrounding landscape and the fortune that Wolfgang Amadeus Mozart was born here in 1756. Due to the architectural unity and harmony of the Old Town it was declared a World Heritage Site by UNESCO. p 7 Days from/to Munich p Admission fees included p Culture and Nature in the Alps Day 6 Salzburg - Berchtesgaden We leave for Berchtesgaden, a typical Alpine village at the foot of the Watzmann mountain, well known for its salt mines, the Königssee (lake of the king) and the Obersalzberg with the Eagle s Nest. After a visit to the salt mine in Berchtesgaden, you can choose to go on a boat trip on the Königssee or visit the famous Eagle s Nest (not included). Day 7 Berchtesgaden - Lake Chiem - Munich In the morning we leave for Munich. On the way stop on the shores of Lake Chiem. Arrival in Munich in the afternoon and end of services.» / Self-drive / Self-drive «Berchtesgaden / Germany Travel period: Nov 01, 2018 - Mar 31, 2019 Private Tour Self-drive (with guide) (without guide) No. of 3*** 4**** 3*** 4**** part. 2 3.395,- 3.495,- 935,- 985,- 4 2.235,- 2.309,- 915,- 965,- 6 1.749,- 1.825,- 815,- 859,- Supl. indiv.: 295,- 345,- 295,- 345,- Tarifas no válidas durante ferias etc.! Mín. 2 personas! Private Tour: Accommodation in the hotel category of choice Transportation by car or minivan during the entire tour English speaking driver-guide during the entire tour Visits and excursions as mentioned Admission to Neuschwanstein and Linderhof Castle, Swarovski Crystal Worlds, Salt mines in Berchtesgaden Ascent to Zugspitz mountain Self-drive: Accommodation in the hotel category of choice Economy-category rental car Unlimited mileages, A/C Mandatory insurances (please ask for details) Not included (Self-drive) Personal expenses, gasoline, parking fees, speeding fines, winter tyres, GPS, map etc. 19

Luxury Tours Unforgettable days Enjoy unique experiences with a helicopter flight, a special whisky tasting - we will help plan your favorite experiences. The world of gourmet Savor delicious flavors in exclusive restaurants - we have found the best places to please your palate. A touch of luxury Visit a luxury shopping center accompanied by your personal shopper - we will help you compose a tailor-made look. Your Deluxe Tour p 7 Days from Munich to Zurich p The German, Austrian and Swiss Alps p Transportation in a luxury car p Exclusive accommodations The luxurious Alps Day 1 Munich - Neuschwanstein - Füssen In the morning travel to Füssen to visit the famous Neuschwanstein castle, built by the notorious Ludwig II, the mad king of Bavaria. In the afternoon enjoy a ride on a horse-drawn sled through the winter landscape (subject to weather conditions). Overnight stay. Day 2 Füssen - Oberammergau - Garmisch - Zugspitze This morning we travel to Oberammergau, a picturesque town known for its annual Passion play. Then we continue to Garmisch-Partenkirchen where we find Germany s highest mountain, Zugspitze (2.962 m). Board a cogwheel train to ride to the Zugspitzplatt at 2.600 m of elevation. A short walk brings you to the Igloo Village. Here your guide will say goodbye and you will be welcomed by the Igloo village guides. Upon arrival, enjoy a delicious welcome drink and get ready for the activities in and around the Igloo village. At night, savor a traditional cheese fondue dinner and enjoy an informal get together with other guests. Accommodation in a romantic and beautifully appointed igloo. Day 3 Zugspitze - Elmau Castle Wake up with a delicious hot tea service. Then head over to the restaurant for breakfast. Return to Garmisch-Partenkirchen by train. From there your guide will take you to the Elmau Castle Spa Hotel, nestled in a picturesque valley in the Bavarian Alps (elevation 1.000 m). Enjoy a massage in the hotel spa and spend the rest of the day relaxing in the beautiful surroundings. Buffet dinner at the hotel. Day 4 Elmau Castle - Innsbruck After breakfast continue to the city of Innsbruck in Austria. Visit the city s most important monuments, such as the Golden roof and the Hofkirche. In the afternoon, take the funicular from the historic center to Seegrube station (1.905 m). Enjoy the outstanding view over the city and the Alps. In the afternoon free time to go shopping. Day 5 Innsbruck - St. Anton - Vaduz - Zurich Today we travel along the Austrian Alps to Switzerland. We will visit St. Anton, a famous ski resort and also stop in Vaduz, the capital of the small Principality of Liechtenstein. Afternoon arrival in Zurich, the largest city in Switzerland. Day 6 Zurich Spend the day in Zurich and stroll through the city, a shopping paradise with luxury boutiques and international brands. As an optional tour you may book an excursion to the town of Lucerne and ascend Mount Titlis, where you will find an unparalleled world of Alpine glaciers (excursion not included). Farewell dinner at the hotel or in a restaurant in Zurich. Day 7 Zurich Transfer to the airport. Your luxury tour includes transportation in a luxury vehicle with an English-speaking driver-guide (except for the night at the Igloo village and the spa hotel), accommodation in 5* hotels and an overnight stay in an Igloo (only open from Jan 1, 2019 and April 1, 2019), one relaxing massage at the Spa Hotel Castle Elmau and all excursions and services as mentioned in the program 5* Hotels Füssen: Garmisch-Partenkirchen: Innsbruck: Zurich: Prices Wellness Hotel Sommer Castle Elmau Grand Hotel Europa Eden Au Lac starting at 6.879 per person in a double room Min. 2 persons In order to confirm the prices please send us the desired date to check availability and prices of the hotels. A custom-designed itinerary We will be pleased to adapt this luxury itinerary according to your personal interests and preferences. 20 Luxury Tours Luxury Tours 21

22 General Terms and Conditions Miller Incoming GmbH Miller Incoming GmbH acts as intermediary between transportation companies, hotels and any other providers or individuals and the clients. The present General Terms of Business (GTBs) shall determine - subject to additional supplement agreements - the contractual relationship between Miller Incoming GmbH and the client. Any deviating terms of business of client are hereby expressly excluded. Privacy Policy As a B2B Partner, you are obligated to inform your customers in compliance with the Data Protection Regulation (GDPR) that customer data will be forwarded to Miller Incoming s providers as part of Miller Incoming s booking process. Documentation Each traveler is responsible for carrying a valid passport and possessing any required visa(s). The organizer is exempt from any liability should the traveler be deported or refused entry for not meeting entry requirements or passport irregularities. The traveler will be responsible for any of the costs as a result of this, according to our established cancellation policies and voluntary withdrawal from our services. Self-drive At the time of rental, the driver must present a valid national driver s licence that has been held for at least 1 year. An International Driving Permit (IDP) is highly recommended for non-european Union renters. Further a photo ID (passport etc.) along with a valid credit card are required. Vouchers After receiving payment in full on reservations made by individual clients (city packages, train travel, etc.) we send out the vouchers by e-mail. Our clients are required to present these vouchers at hotels or to tour guides. If issuing their own vouchers, these must clearly state: Reservation and payment through Miller Incoming GmbH. Hotels All hotels on our tours have been carefully selected. Most hotels are located in the center of the city and breakfast is always included. Most hotel rooms in Germany don t offer air-conditioning and Internet has to be paid separately. Hotels usually offer non-smoking single and double rooms; triple and twin rooms are not standard. However, upon request an additional/separate bed may be provided. Check-in time is usually at 3 pm. and Check-out at noon. All hotels selected for the programs are subject to change. If a change becomes necessary for any reason, clients will be accommodated in hotels that are equivalent in service and price category as those listed. During holidays, conferences and special events, accommodations may only be available outside the city. Tours and excursions are usually not affected by these events. Transportation Transportation on our tours is conducted by car, minivan or tour bus, depending on the number of passengers. If the number of participants confirmed on a tour is small, Miller Incoming GmbH reserves the right to conduct transportation in a passenger vehicle or minivan driven by the guide, in order to comply with our guaranteed departure dates. Luggage Each passenger is entitled to bring one medium-sized piece of luggage, with a maximum weight of 30 kg, free of charge. Transportation of excess luggage is subject to space availability. If the excess luggage exceeds the capacity of the vehicle, the traveler will be required to leave part of his luggage behind or pay for extra transportation (e.g. taxi). Luggage will be transported at the owner s risk. The organization is not responsible for loss, theft or damage to the luggage during the trip. We recommend that travelers remain present at all times when their luggage is being handled. In case of air, river or sea transportation of luggage, the specific conditions of the transportation companies apply as set out in the passenger s ticket. In case of loss or damages, we recommend filing an immediate complaint with the company responsible for transportation. We would like to remind passengers that they are responsible for their belongings. English speaking tour guide Travelers will be accompanied by an English speaking tour guide during the entire travel program if not mentioned differently (or a driver-guide, for groups up to 7 participants). All our guides have extensive experience and are specially trained for each travel program. Special conditions for children In general (confirm prior to booking) children younger than 2 will pay 10% of the total fare and children between the ages of 2 and 12 will receive a 20% discount, if sharing accommodations with their parents or guardians. There is only one child permitted in a double room. Payment All reserved services require payment in full prior to arrival date, according to the following conditions: and Getaways 100% payment 21 days prior to arrival (special payment conditions apply during fairs, conferences and events) Private or customized tours 30% payment 90 days prior to arrival 70% payment 21 days prior to arrival Trade Fairs, conferences and events 100% payment upon confirmation Ski Hotels, Combination with Ski Packages 50% payment upon confirmation 50% payment 35 days prior to arrival Payment terms of the reserved hotel apply to the reservation. The organizer reserves the right to refuse any passengers who fail to comply with these conditions. Payments up to 5.000 should be made via credit card (Mastercard, VISA or AMEX) or bank transfer. The costs for the bank transfer have to be covered completely by the client. Amounts higher than 5.000 should be paid by bank transfer. A 1,5% surcharge for Mastercard and VISA and 2% for AMEX payments applies. In the event advance payments or the total respectively remaining amount is not paid by client within the period agreed upon, Miller Incoming may refuse performance and, after a reasonable grace period granted, withdraw from the contract once the service was not yet performed. In such event, Miller Incoming GmbH shall invoice client cancellation costs in accordance with the term Cancellations. Amendment of Services Miller Incoming GmbH is entitled to amend contracted services in case of serious reasons which occur after contracting, and make such amendment inevitable. No amendments or deviations shall be admissible which substantially affect the overall character of performance respectively the package services - or are unacceptable for client in consideration of mutual interests, or discriminatory under the principle of good faith. Warranty claims shall remain unaffected as far as such amended services are flawed with defects. Miller Incoming GmbH shall inform client immediately about alterations contemplated in sentence 1 of this term. Cancellations Cancellations should be made in written form. The cancellation costs are as follows: (costs per person over the total amount per passenger)* * Cancellation up to 30 days before arrival: no costs Cancellation 29 to 20 days before arrival: (min. EUR 50) 10 % Cancellation 19 to 15 days before arrival: 25% Cancellation 14 to 10 days before arrival: 30% Cancellation 9 to 7 days before arrival: 50% Cancellation 6 to 0 days before arrival: 95% Services, Getaways Germany* Cancellation up to 30 days before arrival: no costs Cancellation 29 to 8 days before arrival: (min. EUR 50) 10 % Cancellation 7 to 3 days before arrival: 50% Cancelation 72 hours or less before arrival: 95%, Getaways Switzerland* Cancellation up to 30 days before arrival: no costs Cancellation 29 to 20 days before arrival: 10% Cancellation 19 to 15 days before arrival: 35% Cancelation 14 to 0 days before arrival: 95% Ski hotels, Combination with Ski Packages Cancellation up to 92 days before arrival: no costs Cancellation 91 to 32 days before arrival: 40% Cancellation 31 to 9 days before arrival: 70% Cancellation 8 to 0 days before arrival: 95% The terms of the reserved hotel apply to the reservation. *These conditions do not apply during fairs, conferences or events. Cancellations due to a lack of snow If upon arrival at your winter destination, the resort does not offer optimal ski conditions and you therefore decide not to ski, you will not be entitled to any refund. If you decide to cancel your reservation because of a concern over a lack snow and you choose not to travel to your winter destination, the regular terms and conditions for cancellation or voluntary rescindment of services apply. Change of passenger (costs per person) Up to 15 days before arrival: no costs From 14 days before arrival: 50 Number of participants Miller Incoming GmbH reserves the right to cancel a tour if the minimum number of passengers required for a specific travel program hasn t been reached 4 weeks prior to departure. Miller Incoming GmbH will notify the client immediately of the reason for the cancelation. The client will be offered another travel program or a full refund of the amount already paid. Changes in reservations Any changes in reservations that have been previously confirmed (arrival or departure date, travel conditions, etc.) that occur longer than 4 weeks before the beginning of the trip before the planned execution of services are subject to a 50 fine, unless Miller Incoming GmbH proves having incurred higher expenses. Claims for a change of booking by client made within 4 weeks before the planned execution of services can be honoured - if at all - only by way of withdrawal and simultaneous new booking. This shall not apply to claims of changes involving minor costs only. If a passenger wishes to alter the trip significantly during the trip, any changes will need to be confirmed and a 70 fine applies, unless Miller Incoming GmbH proves having incurred higher expenses. The passenger» General Terms and Conditions «will also be responsible for any possible costs charged by service providers as a result of any cancellations or changes. Limited Liability By statute, Miller Incoming GmbH shall be liable for damage to life, the body and health resulting from intentional or reckless breach of duties by Miller Incoming GmbH, his statutory representatives or vicarious agents. Miller Incoming GmbH shall also be liable for damage not covered by sent. 1 but resulting from intentional or reckless breach of duties by Miller Incoming GmbH, his statutory representatives or vicarious agents - in line with the pertinent statutory regulations. Liability for material damages and resulting pecuniary losses is limited to the price per person for the service provided by Miller Incoming GmbH, even in case of a breach of a material contractual obligation. The above limitations of liability shall apply accordingly in favour of the bodies corporate, statutory representatives and other vicarious agents of Miller Incoming GmbH. In other respects, liability is excluded - unless mandatory by statute. Client keeps Miller Incoming GmbH indemnified against any claim, which third parties may assert against Miller Incoming GmbH and which is based on circumstances, that are situated in the sphere of the client. Termination Right of Miller Incoming GmbH Miller Incoming GmbH may terminate the present contract without notice in the event that individual travellers seriously disturb the travelling despite a warning by Miller Incoming GmbH, or misbehave in such manner which justifies an immediate rescission of the contract. In the event of a termination by Miller Incoming GmbH, the latter is still entitled to the payment of the price, to be set off against saved expenses and such benefits as obtained from a different use of unclaimed services - including any amounts credited by the service providers. Force Majeure/Act of God If the service, which is contractually agreed, cannot be delivered because of an act of god, such as a war, strike, catastrophes, etc. or because of imminent danger, such as the rising or falling of water/sea levels, or the obstruction of a canal, both Miller Incoming GmbH and client have the right to withdraw from the contract. Miller Incoming GmbH may claim a reasonable compensation of provisions and expenses incurred so far - depending on the respective total price. Client is not entitled to any compensation. Weather Conditions If extraordinary weather conditions or force majeure (rain, snow, wind, flooding, avalanches, landslides, road or pass closures, etc.) prevent the passenger from reaching his destination, or has to remain longer in the ski resort beyond the reserved stay, the company is not liable for accommodation or any other additional expenses during the delay until travel can be resumed. Not included services Generally not included, if not mentioned differently: Porter service, Meals and beverages, Insurances, Tips, Personal expenses, not mentioned entrance fees. Travel Insurance Travel insurance is not included in our tours. We recommend purchasing travel insurance in your home country, prior to your trip. Your travel agency will be able to provide information on travel insurance options. Discrepancies Miller Incoming GmbH assumes no liability and will not consider any complaints in case of a discrepancy between written and verbally provided information and/or prices. In that case the written information applies, respectively any additional agreements, which were concluded in electronic form explicitly regarding this. Complaints In case of non-compliance with any part of our program we request that you inform your guide or other representative, or contact us directly via the emergency number so that we can find a solution as quickly as possible. Please also provide a written statement of the non-compliance. Please allow the company a reasonable amount of time to respond to the client s complaint. If this doesn t occur, the burden of proof of any complaint rests with the client. Miller Incoming GmbH is committed to responding to all letters or complaints received within 30 days of the end of the travel program. Miller Incoming GmbH will not address any complaints received after this time period. Sundry Provisions Subject to other individual agreements, the entire covenant between Miller Incoming GmbH and client shall be governed by German law. Exclusive jurisdiction for all claims resulting from or related to this contract is agreed upon to be the domicile of Miller Incoming GmbH. Any invalidity of individual provisions hereof shall not result in the invalidity of the contract as a whole. Miller Incoming GmbH Millerhof 2-5 88281 Schlier, Germany Tel. +49 (0)75 29/97 13-60 Fax +49 (0)75 29/97 13-53 info@miller-incoming.com I www.miller-incoming.com Commercial register: Ulm, HRB 551623 Tax ID number: DE 147356713 Photography Credits: Dresden Marketing GmbH, Hochschwarzwald Tourismus GmbH, Liftverband Feldberg_Baschi, Festspielhaus und Festspiele Baden-Baden ggmbh/thomas Straub y State Academic Mariinsky Theatre, Österreich Werbung, Imst Tourismus, Zermatt Tourismus, Glacier Express: Swiss-Image Andrea Badrutt, Schweiz Tourismus, Switzerland Tourism By Line: swiss-image.ch/christof Sonderegger, Zürich Tourismus/Martin Ruetschi, Erlebniswelt Muotathal GmbH, Jungfrau-Bahnen. Jungfraujoch TOP OF EUROPE To Europe's highest railway station 3454 m Your day excursion will take you upwards. Constructed at the turn of the 20th century, the station complex gives you unrivalled views across the vast 'Sea of Ice' glacier world. A world of ice and snow. jungfrau.ch TOP OF EUROPE BOOK NOW on pages 10 and 15

Summer catalogue 2019 p Guaranteed Departures p p p Religious Tours p Cultural Tours p City Packages p Luxury Tours p Self-drive p Active Tours large selection of trips through Germany, Switzerland and Austria. Please request your catalogue! << INCOMING