POLAR EXPLORER ICEBREAKER ARCTIC EXPLORER ICEBREAKER

POLAR EXPLORER ICEBREAKER ARCTIC EXPLORER ICEBREAKER

TABLE OF CONTENT POLAR EXPLORER ICEBREAKER POLAR EXPLORER ICEBREAKER FACTS... 3 POLAR EXPLORER ICEBREAKER ADVANTAGES... 4 POLAR EXPLORER ICEBREAKER CRUISE PRODUCTS AND PRICES... 5 NEW! POLAR EXPLORER ICEBREAKER CRUISE AND SNOWMBILE COMBINATIONS... 6 POLAR EXPLORER PRELIMINARY CRUISE TIMETABLE... 7 POLAR EXPLORER CRUISE TERMINAL LOCATION... 8 ICEBREAKER SHUTTLE BUS ITINERARY FOR POLAR EXPLORER ICEBREAKER CRUISE... 9 LUNCH RESTAURANTS FOR PASSENGERS ARRIVING WITH OWN TRANSPORT... 10 7 DECKS GUIDED TOUR ON BOARD OF POLAR EXPLORER... 11 CHARTER CRUISE... 12 MICE FACILITIES ON BOARD... 12 NEW! BUSINESS CLASS... 12 ARCTIC EXPLORER ICEBREAKER ARCTIC EXPLORER ICEBREAKER FACTS... 13 ARCTIC EXPLORER ICEBREAKER ADVANTAGES... 13 ARCTIC EXPLORER ICEBREAKER CRUISE DESCRIPTION, PRICE AND TIMETABLE... 14 CHARTER CRUISE... 14 ARCTIC EXPLORER CRUISE TERMINAL LOCATION... 15 RATES, COMMISSIONS AND TERMS AND CONDITIONS FOR TOUR OPERATORS... 16 2

POLAR EXPLORER ICEBREAKER FACTS Built: 1976, fully rebuilt in 1991 Number of passengers: 200 Length: 78 m Width: 14 m Draught: 5.22 m Gross weight: gross 1976 mt, net 593 mt Engine: 2 X MAK 8M551AK, 9460 hp Class: 1A Decks: Deck 1 and 2: Deck 3 (Main deck): Deck 4: Deck 5 (Front deck): Deck 6: Deck 7: Machine department, control room, Icebreaker Theatre Entrance to the ship, indoor seating area for 70 people, info deck and souvenir and photo shop, 4 toilets, dressing room for swimming, outdoor area 350 sq m Cafeteria with seating area for 80 people, 3 toilets Crew room, panorama business class lounge with seating area for 15 people Captain cabin, chief engineer room Captain bridge Crew on board: Marine crew 8 persons: Guides 8 persons: Cafeteria 3 persons: captain, pilot, chief engineer, first assistant engineer, second assistant engineer, marine electrical engineer, able body seaman, ordinary seaman multilingual guides and photographer barmen, 2 cooks 3

POLAR EXPLORER ICEBREAKER ADVANTAGES Guaranteed cruises at any ice conditions Polar Explorer is modern multifunctional icebreaker and is able to sail not only in ice conditions, but also in open waters. That is why all cruises are guaranteed and do not depend on ice. Platform for swimming at any ice conditions Unique platform, attached to the main deck of icebreaker, allows to keep swimming activities all year around. In early winter when the ice is not strong enough to step on, swimming in floating survival suits is arranged from the platform. Spacious dressing room Dressing room with panorama windows can accommodate up comfortable at once 30 passengers to dress up for swimming activity. Location on the main deck just beside the swimming platform and exit to the ice allows to make swimming rotation smooth and swimming time longer. Survival floating suites for children Children also can swim! Smallest survival floating suite is 125 cm size. Business Class lounge for 15 people Private lounge with panorama window facing the main deck can accommodate group up to 15 pax. Complimentary drinks and snacks. Guided audio tour on 16 languages Beside multilingual guides on board (including Chinese language), passengers can use free application in order to listen guided tour on own language. Application is translated into 16 languages and available for download at any time free of charge from Apple Store and Google Play. Icebreaker cinema Unique icebreaker cinema for up to 80 seats is located on 1 st and 2 nd decks. 12 min film is running non-stop during the entire cruise, passengers can watch it at any time. Film is a visualisation of how icebreaker works and explains the difference between icebreaker and other ships. Meeting and conference facilities Icebreaker cinema offers meeting facilities for groups up to 80 pax in theatre style. The room is equipped with microphone, speakers, multimedia projector and screen. Price Polar Explorer icebreaker cruise guarantees best price in the market. No hidden costs, no obligatory services. Effective operation and modern technologies allow to offer best value for money. 4

POLAR EXPLORER ICEBREAKER CRUISE PRODUCTS AND PRICES Cruising season December 2019 April 2020 Icebreaker cruise Extraordinary experience! Imagine white frozen see which never storms. Sea waters are covered with solid ice, endless dramatic white as far as an eye can catch. Listen to the sound of crackling ice, crashed ice blocks rise from the icebreaker hull letting and dark water splashing out. During the icebreaker cruise you will have a tour all way down to the engine rooms and all way up to Captain s bridge, walking on the sea ice and swimming in floating survival suites. Before leaving the ship the captain will present the Cruise and Swim certificate to everyone as a memorable gift. Price: 235 /person Morning cruise 10:00 13:00 (Finnish time) / 09:00-13:00 (Swedish time) Afternoon cruise 14:00-17:00 (Finnish time) / 13:00-16:00 (Swedish time) Included: - 3 h icebreaker cruise - Film in Icebreaker theatre - hot drink on board - swimming in suvival suits - 7 decks guided tour, audio guide in 18 languages - Cruise&Swim certificate Icebreaker cruise and lunch by shuttle bus from Rovaniemi, Kemi and Luleå We will have a day tour to Sweden, which border is in only 30 km away from Kemi and 120 km from Rovaniemi. Shuttle bus pick up from few hotels in Rovaniemi and Kemi, also from train station in both towns. 3 h Icebreaker and local food buffet lunch. Return by shuttle bus to Rovaniemi or Kemi. It is possible to book pick up from Rovaniemi and drop off in Kemi and vice versa. Lunch is served after the morning cruise or before the afternoon cruise in restaurant on shore. For passengers coming from Luleå and returning to Luleå hot snack and drink is offered on board. Departure from Rovaniemi 350 /person. 07:00 17:30 (morning cruise) / 10:00-20:30 (afternoon cruise) Departure from Kemi and Luleå 310 /person. 08:30 16:30 (morning cruise) / 10:30-18:30 (afternoon cruise) Included: - 3 h icebreaker cruise - Cruise&Swim certificate - hot drink on board - Shuttle bus transportation - 7 decks guided tour, audio guide in 18 languages - Buffet lunch on shore for tours coming from - Film in Icebreaker theatre Rovaniemi and Kemi - swimming in survival suits - Hot snack on board for tours coming from Luleå Special Chinese New Year cruise Celebrate Chinese New Year on the bard of icebreaker! Beside of services of regular cruise, this festive trip offers festive atmosphere on board, BBQ meals and fireworks in the middle of the frozen sea. Icebreaker shuttle bus service is available from Rovaniemi, Kemi and Luleå. It is possible to book pick up from Rovaniemi and drop off in Kemi and vice versa. Cruise price 235 /person 18:00 21:00 (Finnish time) / 17:00-20:00 (Swedish time) Cruise with shuttle bus from Rovaniemi 350 /person. 15:00 00:00 Finnish time Cruise with shuttle bus from Kemi 310 /person 16:30-22:30 Finnish time Cruise with shuttle bus from Luleå 310 /person 15:30-21:30 Swedish time Included: - 3 h icebreaker cruise - BBQ meals, hot drink - 7 decks guided tour, audio guide in 18 languages - Fireworks and Disco on sea ice - swimming in survival suits - Cruise&Swim certificate - Film in Icebreaker theatre - Shuttle bus transportation for packages with bus Children 4-12 years old are at 15% discount on all prices. Children under 4 years old are free of charge. 5

NEW! POLAR EXPLORER ICEBREAKER CRUISE AND SNOWMBILE COMBINATIONS Extend your Arctic adventure experience with snowmobile safari from Finland to Sweden. Route will go via frozen Bothnia see between multiple islands. For afternoon cruise snowmobile drive starts in the morning before the cruise, for morning cruise we will return to Finland by snowmobiles after the cruise. Snowmobile safari extention is available from middle of January and until the middle of April. Price does not bus include transportation services and can be ordered separately. For morning cruise 10:00 13:00 For afternoon cruise 14:00-17:00 08:00 Safari house dressing in Kemi 08:30 transfer by bus to Icebreaker cruise terminal 09:30-10:00 Boarding 09:00 Safari house dressing in Kemi 09:30-12:30 3h snowmobile safari 12:30-13:30 Lunch in restaurant 13:30 Transfer by bus to Icebreaker cruise terminal 13:30-14:00 Boarding 10:00-13:00 Icebreaker cruise 14:00-17:00 Icebreaker cruise 13:30-14:30 Lunch in restaurant 14:30-17:30 3h snowmobile safari to Kemi 17:30-18:00 Equipment return 17:30-18:30 Transfer by bus to Kemi 18:30-19:00 Equipment return Included: - 3 h icebreaker cruise - Buffet lunch on shore - 7 decks guided tour, audio guide in 18 languages - Swimming in survival suits Price: - Icebreaker Cruise 3h 235 (commissions apply) - Lunch on shore 20 (commissions apply) - Snowmobile safari 190 /net - Supplement for solo driving: 90 /person/net - Hot drink on board - Film in Icebreaker theatre - Cruise&Swim certificate - Thermal clothing - English speaking guide on safari 6

POLAR EXPLORER PRELIMINARY CRUISE TIMETABLE Up-to-date timetable is available online Morning cruise Afternoon cruise Special Chinese New Year Cruise 7

POLAR EXPLORER CRUISE TERMINAL LOCATION Location for navigator: Cruise terminal is marked on the map: Axelsviksvägen 291C 95295 Båtskärsnäs Sweden Coordinates: 65.7700815, 23.3698463 Scan map link from QR code Please note that cruise departure time 10:00 and 14:00 is FINNISH time. It is 9:00 and 13:00 SWEDISH time accordingly. Distance from Finnish border is 40 km. From E4 turn to Båtskärsnäs. After you turn, please follow Polar Explorer Icebreaker signs. You can park free of charge on cruise terminal parking. Please arrive to the terminal at least 20 min before cruise departure 8

ICEBREAKER SHUTTLE BUS ITINERARY FOR POLAR EXPLORER ICEBREAKER CRUISE From Rovaniemi, Kemi and Luleå (same itinerary is recommended for groups coming with own bus) For morning cruise 10:00 13:00 For afternoon cruise 14:00-17:00 06:40 from Arctic Tree House hotel 06:45 from Santa Claus Holiday Village 07:00 from Santa Claus hotel 07:05 from Rovaniemi train station 08:05 from Kemi Snow Castle 08:15 from Scandic Hotel 08:20 from Merihovi hotel 08:30 from Kemi train station 08:55 from Tornio/Haparanda bus station (Finnish time) Departures from Rovaniemi (Finnish time) 09:40 from Arctic Tree House hotel 09:45 from Santa Claus Holiday Village 10:00 from Santa Claus hotel 10:05 from Rovaniemi train station Departures from Kemi (Finnish time) 10:30 from Kemi Snow Castle 10:45 from Scandic Hotel 10:50 from Merihovi hotel 11:00 from Kemi train station 11:30 from Tornio/Haparanda bus station (Finnish time) 11:45-12:45 Lunch 12:45-13:40 Transfer to Icebreaker cruise terminal Departures from Luleå (Swedish time) 07:30 from Clarion Sence hotel 11:30 from Clarion Sence hotel 09:30-10:00 Boarding 12:30-13:00 Boarding 09:00-12:00 Icebreaker cruise 13:00-16:00 Icebreaker cruise 12:00-12:30 Disembarking 16:00-16:30 Disembarking Drop off in Luleå (Swedish time) 13:30 Clarion Sense hotel 17:30 Clarion Sense hotel Tours from Rovaniemi and Kemi 12.30-13.15 Transfer to lunch restaurant 13:15-14:30 Lunch 14:30 Departure to Rovaniemi/Kemi 16:30 Departure to Rovaniemi/ Kemi Drop off in Rovaniemi (Finnish time) 17:15 Rovaniemi train station 17:20 Santa Claus hotel 17:40 Arctic Tree House hotel 17:50 Santa Claus Holiday Village 16:00 Tornio/Haparanda bus station (Finnish time) 16:30 Scandic Hotel 16:35 Merihovi hotel 16:45 Kemi train station 17:00 Kemi Snow Castle 19:45 Rovaniemi train station 19:50 Santa Claus hotel 20:00 Arctic Tree House hotel 20:10 Santa Claus Holiday Village Drop off in Kemi (Finnish time) 18:00 Tornio/Haparanda bus station (Finnish time) 18:30 Scandic Hotel 18:35 Merihovi hotel 18:45 Kemi train station 19:00 Kemi Snow Castle 9

LUNCH RESTAURANTS FOR PASSENGERS ARRIVING WITH OWN TRANSPORT Frevisören Kukkolaforsen 12:00-13:30 and 13:30-15:00 Finnish time 11:30-13:00 and 13:30-15:00 Finnish time 11:00-12:30 and 12:30-14:00 Swedish time 10:30-12:00 and 12:30-14:00 Swedish time Restaurant address: Restaurant address: Frevisören 254 Kukkolaforsen 184, 952 95 Båtskärsnäs 953 91 Haparanda, Sweden Sweden PRICE: 20 /adult, children 4-12 y.o. -15% MENU Swedish traditional yellow pea soup with carrots and mustard (vegetable) Green salad Cabbage salad Red cabbage salad *** Baked local salmon with roasted root vegetables Swedish meatballs Lingonberry sauce Mushroom sauce Rice Potato *** Swedish flatbread & spread *** Coffee or tea with homemade biscuit 10

7 DECKS GUIDED TOUR ON BOARD OF POLAR EXPLORER During the cruise all passengers are invited for 7 Decks audio guided tour. The tour is available as application in Apple and Google Play on following languages: English Chinese (Cantonese) Chinese (Mandarin) Indonesian Malay Thai Japanese Turkish Spanish Portuguese Italian German French Russian Hebrew Swedish Finnish Tour can be uploaded on board or in advance. We kindly ask to inform tour leaders to request downloading application for the audio tour in advance. 11

CHARTER CRUISE All rates are net Charter the cruise! Brand the Icebreaker with your logos. Get personalized services and meals at your choice. Drive the Icebreaker with crew. Get all out of cruise! Polar Explorer (max 200 pax) Charter 3 h 18000 Charter 4 h 22000 For groups over 150 pax with swimming activities only 4 h cruise is possible. Lunch on board during charter cruise only BBQ LUNCH Available for any capacity BUFFET LUNCH Max 120 pax SERVED LUNCH Max 70 pax Outdoor finger buffet Indoor buffet, disposable dishes Indoor, served on plates Creamy mushroom soup BBQ sausages in flatbread wrap Grilled salmon and vegetables Bread & spread Hot juice, coffee, tea with homemade biscuit Smoked salmon Potato salad, green salad Meatballs with sauce, rice Flat bread, butter Coffee and a small pastry Cheesecake with lingonberry and reindeer sausage Smoked salmon, orange sauce, potatoes or rice Blackberry pannacotta Coffee and a small pastry Swedish flatbread 35 /person 45 /person 65 /person MICE FACILITIES ON BOARD All rates are net - panorama lounge for up to 20 persons - outdoor BBQ deck for up to 200 persons - Icebreaker theatre for up to 80 persons in theatre style (screen, data projector, microphone, speakers, computer) NEW! BUSINESS CLASS All rates are net Starting from December 2019 Polar Explorer offers 15 business class places on board for passengers. Business class services: - Access to VIP panorama business class lounge - Soft drinks, alcohol drinks, sweet and salty snacks in the lounge - Private guided 7 decks tour for Business Class passengers only - First to swim priority Business class supplement to normal cruise price is 95 /person. Children 0-12 years old are at 15 % discount. Lounge can be rented for groups up to 20 pax at price of 700. Drinks and snacks can be ordered separately for extra charge. 12

ARCTIC EXPLORER ICEBREAKER FACTS Built: 1962, rebuilt in 2004 Number of passengers: 80 Length: 38 m Width: 10 m Draught: 5.0 m Gross weight: gross ton 332 Engine: 1 X NOHAB POLAR 6 Cylinder Ice class: 1A Decks: Deck 1: Deck 2: Deck 3 (Main deck): Deck 4: Machine department, control room Sitting area for 40 people, dressing room for swimming Sitting area for 40 people, 2 toilets, front deck, back deck Captain bridge, upper deck Crew on board: Marine crew 8 persons: Guides 2 persons: captain, chief engineer, first assistant engineer, marine electrical engineer, able body seaman, ordinary seaman 2 guides ARCTIC EXPLORER ICEBREAKER ADVANTAGES Guaranteed cruises at any ice conditions Arctic Explorer is modern multifunctional icebreaker and is able to sail not only in ice conditions, but also in open waters. That is why all cruises are guaranteed and do not depend on ice. Cosy atmosphere on board Smaller capacity allows passengers to feel cosy atmosphere on board Survival floating suites for children Children also can swim! Smallest survival floating suite is 125 cm size. Join the daily work of icebreaker Feel as part of crew participating in daily routine of icebreaker. Arctic Explorer is breaking ice for local ports in Piteå in daily basis entire winter season. No min group size Cruises are guaranteed with any number of passengers. Price Low price is available due to fact, that icebreaker is doing daily routine according own schedule and taking passengers on board for already existing departure 13

ARCTIC EXPLORER ICEBREAKER CRUISE DESCRIPTION, PRICE AND TIMETABLE Cruising season 5th December 2018 15th April 2019 Icebreaker cruise Arctic Explorer is keeping daily routine from December to March making route for ships through the frozen sea in Piteå. Join to Icebreaker daily work for 2 h and feel as part of the crew. Learn about work in Arctic ships and participate in daily work of sailors. During the 2 h cruise you will be shown all the way down to the engine rooms and all way up to Captain s bridge. You can relax the cozy saloon, enjoying warm juice, or go for walk on the frozen sea. The icebreaker makes a pool free of ice and every visitor can take a swim in the dark icy water, in floatation survival suit. The captain will present Cruise and Swim Certificates to everyone as a memorable gift. Price: 150 /person Included: - 2 h icebreaker cruise - hot drink on board - swimming in suvival suits - Cruise&Swim certificate Morning cruise 10:00-12:00 (Swedish time) every Tuesdays and Friday (exception may apply), also by request for groups at any time. Icebreaker cruise by bus from Luleå Shuttle bus pick up time from Luleå hotels: 08:45 from hotel Savoy 08:50 hotel Clarion Sense 08:55 hotel Elite Return to Luleå after the cruise is at 13:00 Price: 295 /person Included: - 2 h icebreaker cruise - hot drink on board - swimming in suvival suits - Cruise&Swim certificate - Shuttle bus transportation from Luleå and back Children 4-12 years old are at 15% discount on all prices. Children under 4 years old are free of charge. CHARTER CRUISE Arctic Explorer (max 80 pax) Charter 2 h 9000 Charter 3 h 12750 14

ARCTIC EXPLORER CRUISE TERMINAL LOCATION Location for navigator: Scan google map link from QR code Norra Stenarmen 3, 941 43 Piteå, Sweden Coordinates: 65.270209, 21.512216 Cruise terminal is marked on the map: Please arrive to the terminal at least 20 min before cruise departure 15

RATES, COMMISSIONS AND TERMS AND CONDITIONS FOR TOUR OPERATORS The following terms and conditions are applied for services during winter seasons 2018-2019 1. Rates Tour operator commission apply to following public rates: POLAR EXPLORER ICEBREAKER ARCTIC EXPLORER ICEBREAKER Icebreaker cruise Icebreaker cruise 10:00 13:00 and 14:00-17:00 (Finnish time) 10:00 12:00 (Swedish time) 09:00 12:00 and 13:00-16:00 (Swedish time) 235 /person 150 /person POLAR EXPLORER ICEBREAKER CRUISE AND LUNCH BY BUS FROM ROVANIEMI, KEMI OR LULEÅ FROM ROVANIEMI FROM KEMI & LULEÅ 07:00 17:00 & 09:30 19:30 09:00-16:00 & 11:00-18:00 350 /person 310 /person LUNCH FOR GROUPS COMING WITH OWN TRANSPORTATION (Finnish time) KUKKOLAFORSEN FREVISÖREN 14:15 15:30 after morning cruise 13:30 14:30 after morning cruise 11:30 13:00 before afternoon cruise 12:30 13:30 before afternoon cruise 20 /person 20 /person Children 4-12 years old are at 15% discount on all prices. Children under 4 years old are free of charge. 2. Commissions Regular cruise rates are commissionable depending on sales volume per season: Bronze Silver Gold Platinum Diamond Sales < 100 pax Sales 101-199 pax Sales 200-999 pax Sales 1000-1999 pax 12% 15% 20% 30% 3. Net rates Sales > 2000 pax by special agreement Icebreaker charter cruise net price Arctic Explorer (max 80 pax) Polar Explorer (max 200 pax) Charter 2 h 9000 - Charter 3 h 12750 18000 (max 150 pax) Charter 4 h 16740 22000 (over 150 pax) LUNCH ON BOARD OF POLAR EXPLORER CHARTER CRUISES BBQ LUNCH Available for any capacity BUFFET LUNCH Max 120 pax SERVED LUNCH Max 70 pax Outdoor finger buffet Indoor buffet, disposable dishes Indoor, served on plates Creamy mushroom soup BBQ sausages in flatbread wrap Grilled salmon and vegetables Bread & spread Hot juice, coffee, tea with homemade biscuit Smoked salmon Potato salad, green salad Meatballs with sauce, rice Flat bread, butter Coffee and a small pastry Cheesecake with lingonberry and reindeer sausage Smoked salmon, orange sauce, potatoes or rice Blackberry panna cotta Coffee and a small pastry Swedish flatbread 35 /person 45 /person 65 /person 16

4. Liability and liability insurance: 4.1. Liability Polar Explorer Oy shall exercise pro-activity, contingency, due diligence and appropriate health and safety measures in accordance with the laws and regulations of Finland and Finnish standards of recommended practices of program services at all times when delivering offered services under these terms and conditions. 4.2. Liability Insurance Polar Explorer Oy, it s employees or any third party acting on it s behalf has a General Third Party Liability Insurance for bodily injury and property damage according to the terms and conditions of Insurance Company limited up to EUR 1.000.000. 4.3. Other injuries Polar Explorer Oy may only be held liable for personal injuries or material damage arising from accidents that have happened during the delivery of the offered services and which are caused by negligence of the the Polar Explorer Oy or its employees or sub-contractors or by the provision of faulty equipment. Polar Explorer Oy is not liable for any accidental damage or injury which has to be indemnified under the travel insurance of a customer. Personal travel insurance is always highly recommended. In case the Consumer is having any illnesses or disabilities (for instance heart disease, asthma, diabetes, epilepsy, back or hip problems) that could affect his/her ability to take part in the Services, or if she is pregnant, she/he should prior to participating any Services consult medical experts about her/his ability to participate in the Service in question. Should the Consumer have an illnesses or disability of this nature, he/she acknowledges that he/she participates in the Service at his/her own risk. 3. Reservation, confirmation and payment for regular scheduled cruises Reservation can be done by email info@icebreaker.fi or via partner access in online booking system. Please request your access by email. Reservation is preliminary and is confirmed when the full payment is received. Payment terms 100% deposit due to 30 days before the cruise. For reservations made less than 30 days before the cruise 100% payment within 4 days after reservation. In case the deposit is not received by the due date, Polar Explorer Oy withhold right to cancel the reservation. Payment can be done online by credit card or by invoice. If you prefer payment by invoice, please leave a note invoice payment in Note field when making online reservation via partner access. We will send you invoice by email to email address mentioned in reservation. Charter cruise payment conditions to be discussed separately for each charter. 4. Cancellation policy Full cancellation: More than 30 days prior the cruise no charge. 30-20 days prior the cruise 50 % of the total amount will be charged 19-10 days prior the cruise 75% of the total amount will be charged 9 days or less prior the cruise 100% of the total amount will be charged Decrease of the confirmed number of pax: More than 30 days prior the cruise no charge 30-20 days prior the cruise 50% decrease no charge 19-10 days prior the cruise 25% decrease no charge 9 days or less prior the cruise 100% cancellation fee for all Cancellation fees are charged If cancelled for any reason, including medical. We recommend buying a travel insurance covering costs caused by cancellations due to health condition. 17

Passenger can change cruise date and time at any time. Changes are a matter of availability. Cruise or cruise package price is paid according the final choice of cruise. Changes of the cruise date and time can be made only with same passenger name. Charter cruise cancellation conditions to be discussed separately for each charter. All cancellation and changes must be made in written and dated within the office hours in Finland (08:00-16:00, +3 GMT, Mon-Fri) 5. Groups Tour leader is free of charge in group of min 15 fully paying customers. Max 2 free persons in group. 6. Child rates Child 0-3 years: free of charge Child 4-11 years: -15 % 7. Passenger information All passengers must keep valid ID during the cruise For individuals: at least one name per reservation is required. For groups: group name or reference, tour leader name and phone number. Children age might be checked upon boarding, 8. Polar Explorer Oy withholds the right: - to change the timetables / contents of the Icebreaker Cruises due to ice or weather conditions or similar reasons - to cancel a cruise in case of lack of appropriate amount of passenger reservations. Such cancellation must be communicated to the client min 20 days prior to the scheduled departure. Paid deposit is fully refunded in case of cruise conciliation. 18