Supporting a visually impaired person through O&M as a tour guide for museums and archaeological sites

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Supporting a visually impaired person through O&M as a tour guide for museums and archaeological sites Panagiota Panou, O/M & ADL Instructor Panhellenic Association of the Blind Athens, Greece

Background April 2014, creation of the tour guide major especially for visually impaired persons (VIP) at the Public Institute of Vocational Training of Metamorfosis in Athens, Greece. The idea and the inspiration for the creation of such a project came from Dialogue in the dark, Athens. Duration of studies 2,5 years including 6 months of practice. 4 trainees (1 blind, 3 partially sighted).

Methodology of the course Digital learning material. Pictures for partially sighted. Recorded books by Panhellenic Association of the Blind. PCs with screen reader provided by Lighthouse for the Blind of Greece. Analytic verbal description of the monuments. Temple models made of children s modeling clay. Representation of statues using the body of the trainee as a model (photograph).

Tactile maps, scale models & braille signs (where available) photograph: scale model of the Athenian Agora made by the Center for Education & Rehabilitation for the Blind and the archaeologists of Agora.

Guided visits and practice in 27 museums and archaeological sites in Athens, Piraeus and Thebes (photographs: internal of the Parthenon, braille sign in Roman Agora, Acropolis Erechtheion)

Touching exhibits: originals and replicas (photographs: National Archaeological Museum, Kerameikos, Theatre of Dionysos, Acropolis)

Case study O&M training of the blind person Mr Theodoros Konstas, age 46, former military (aircraft mechanic). Cause of loss of sight: retinitis pigmentosa. Very good sense of orientation. Very good level of mobility (he was already trained in O&M).

O&M training content throughout the course Reaching and leaving the Institute of Vocational Training. Inside the Institute: exploration of the classroom and other points of interest. Orientation and mobility at the workshops (visits in museums and archaeological sites).

Reaching and leaving the Athenian Acropolis. At the Acropolis: - Exploration of the area and the monuments together with the archaeologist. - Orientation in the place with the help of a tactile diagram in P.I.A.F. (pictures in a flash).

- Selection of a route from monument to monument. - Definition of landmarks. - Location of the stop points for the guided visit. (photograph: Acropolis - Parthenon)

Reaching and leaving the Acropolis Museum (photograph). Inside the Acropolis Museum: - Museum exploration and orientation in the whole building together with the archaeologist. - Selection of a route and its stops from exhibit to exhibit according to the guided visit proposed by the archaeologist.

Reaching and leaving the Athenian Agora. At the Athenian Agora: - Orientation in the place and exploration of the monuments and the museum with the archaeologist. - Location of the monuments of the guided visit (more than one options as it will depend on the interest of the people attending the guided visit).

Steps of O&M training 1. Tactile map or scale model of the place if available. 2. Guided visit by the archaeologist to get familiarized with the place, the monuments and the exhibits (both the trainee and the instructor). 3. Route planning together with the archaeologist. 4. O&M lesson following the route selected. 5. Practice again and again! The trainee was recording everything. NOTE: Good collaboration between the instructor and the archaeologist is of crucial importance. In steps 1, 2 & 3 there were both specialists.

Difficulties General Lack of accessible environment in museums and archaeological sites with a few exceptions (some leaflets and signs in braille, a scale model, specific exhibits to touch and special programs for VIP). Not enough O/M instructors for covering the whole program (Mr P. Kalofolias, museum and archaeological sites guard and Mrs M. Lappa, partially sighted trainee, helped a lot when there was no O/M instructor).

Outdoors Lack of fixed points to use for orientation. Uneven ground (rocks, slippery ground and stairs, holes etc). Crowded places. Indoors Many exhibits very close one to another. Need for discreet movement, being allowed to touch by the cane very smoothly only the bases of exhibits. Too many people standing or moving around the exhibits.

Particularities Innovative project, no previous experience for anyone involved. Need for combining at the same time guided visit by the archaeologist and orientation/mobility lesson by the instructor. Each route having many more points to learn (in order to show them at the guided visits) than the beginning and the end of the route.

Keys to success High level of self-motivation on behalf of the trainee and all people and services involved. Very good level of orientation and mobility of the trainee. Ability to improvise quite often as it is an innovative project. Love, patience, persistence and collaboration among all parties.

Guided visits Guided visit of his daughter s high school in front of the Parthenon at the Acropolis. Guided visit of a group of museum guards at the Acropolis Museum.

Guided visit of a group of VIP at Athenian Agora.

Impacts and prospects Positive reactions by everyone. Presentation of the project in an international conference at the University of Thessaly, Volos, Greece in 18-19 May 2017 (Museums & Individuals with Visual Impairments Bridging the Gap). Qualification exams for the trainees in November 2017 (theory and practice by guided visits). Strong belief and hope that this pilot program will be continued since a new path is now open both for VIP and professionals working with them and now there is a know-how. Multiple function of VIP tour guides: - they guide, - they raise public awareness about vision impairment, - they promote accessibility matters, - they inspire VIP, seeing people in many ways.

Special mention: Tactual Museum of Athens One of 5 Museums of its kind in the world. Founded in 1984 by Lighthouse for the Blind of Greece to allow VIP to become familiarized with the cultural heritage of Greece. The museum exhibits copies of original artifacts displayed in other Greek museums that may be touched by all visitors.

Thank you for your attention! Special thanks: Mr. Theodoros Konstas, the trainee! Mrs. Elpida Kalofolia, the archaeologist! Mr. Panagiotis Kalofolias, museum and archaeological sites guard and prospective O/M instructor! Mrs Marieta Lappa, partially sighted co-trainee and guide of Theodoros! Mr. Savvas Dimou, manager of the Institute of Vocational Institute. Mrs. Angheliki Verykokaki and Mrs. Elisavet Kouvarou, my colleagues!