March 18 th To: RE: All Ramp Service Personnel LGA Work Schedule Bid April 11 th July 3 rd The work schedule bid for the above mentioned period is posted and will be a call in bid held in the TWU Office. The individual bid date and times will be posted in the Ramp Service Corridor. Copies of the bid will be e-mailed and will also be placed in the administrative area. CALL IN DATES WILL BE March 24 th - 26 th, 2015 The CC will be March 24th The Full Timers will be Mar 25 th - The Full Timers will be Mar 26 th - The Part Timers will be March 26 th The CALL IN NUMBER IS 718 476 4056 (Training - Office) 1
Bidding will be by occupational seniority, if you are on vacation or unable to call in at the appointed time, you are expected to leave a copy of an A.O.I Magda Mercado. If a copy of an A.O.I. of your selection is not left and you do not call at your appointed time you will be bypassed. The Line Crew Chief, when available will meet his/her inbound with their crew and will have the responsibility of ensuring that the bags are delivered in waves and in accordance with LGA baggage delivery times. For proper planning it will be required that the Crew Chiefs at the beginning of their shift make contact with the Line Control Crew Chief for update on the current operating schedule and staffing, FSCs will also be required to check in. THIS BRIEFING MUST TAKE PLACE IN THE LINE CONTROL OFFICE, NO EXPECTIONS. The Line Crew Chiefs are responsible for his/her respective flights including but limited to the ARRIVALS, DEPARTURES and BAG SCANNING. You will be responsible for the proper fueling of the ground equipment on your gate. YOUR GOAL IS TO ENSURE THAT ALL INBOUND FLIGHTS HAVE THEIR BAGS DELIVERED TO THE CLAIM AREA IN WAVES TO MEET OUR CUSTOMER S EXPECTATIONS AND THE LGA PERFORMANCE STANDARDS (14 MINUTES FOR THE 1 ST BAGD AND 22 MINUTES FOR THE LAST BAG). Line Control Crew Chief The Line Control Crew Chief will be responsible for the organizing and planning of all line activity while communicating and advising Line Crew Chiefs of any changes in the operation. He/she will also need to make adjustments as operationally needed as well as assign crews to cover flights and lunch breaks. The Line Control Crew Chief must be proficient with the Staff Manager application. The Line Control Crew Chief will pay close attention to the operation and will need to remain in constant communication with the Line Crew Chiefs, Ramp Control and Management at all times. He/she will plan the operation to meet all requirements of American Airlines operating manuals and specifically the Line Cargo Manual Line Crew Chief 2
Line Crew Chiefs are responsible for the complete operation of the flights that are assigned to them. They are responsible for having their crew ready (with carts, bags etc.) and in place to meet all arrivals, the off-loading of the inbound baggage, uploading of the outbound baggage all with the objective of achieving an on-time departure. The Line Crew Chiefs are to be in constant communication with the Line Control Crew Chief to ensure that they are aware of any possible changes to their flight line up due to operational changes. Line Crew Chiefs bidding 0455 1325 shifts (Spot 6) will work with a PT Crew 3 in and also with FT Crew 6. In addition, Line Crew Chief Bidding 1300 2130 Shift (Spot 18) will work with FT Crew 6 and will close the shift with a PT crew at night. Bag room C Crew Chief On this bid there will be (1) Crew Chief am (1) Crew Chief pm responsible for bag room C and Interline, he or she will ensure that all work assignments are carried out and that all plan bags are delivered timely to the departure gate. If required he or she will ensure that all bags that are expedited are done so efficiently and all forwarding messages are inputted into the system accurately. In addition, Bag room C Crew Chief will be assigned to the hours where peak connecting traffic exists and will ensure that all connecting bags are made by monitoring BAG MATRIX. He or she will also insure that bags are delivered always (premium bags first) in waves and are scanned at the claim belt by his dumpers and that their assignments are followed. Line crews will also be required to assist with the dumping of flights. Bag room D Crew Chief On this bid there will be (1) Crew Chief am (1) Crew Chief pm responsible for bag room D, he or she will ensure that all work assignments are carried out and that all plan bags are delivered timely to the departure gate. If required he or she will ensure that all bags that are expedited are done so efficiently and all forwarding messages are inputted into the system accurately. The D Bag Room Crew Chief along with a CSM will be responsible for reassigning the Pier when operational changes are made. The Bag Room Crew Chief will also ensure that all bags are 100% accommodated by monitoring dashboard (http://get.aa.com). Bag room D Crew Chief will also oversee the bag delivery area as well. 3
Vacation Relief Vacation relief FSCs will cover vacations, when or if all vacation spots are covered vacation relief personnel will be assigned as utility clerks based on operational needs. Anyone Bidding Vacation Relief will be expected to bid on Thursday April 2 nd, 2015. A blank copy of the call in dates will be available on the day of the bid so you will be made aware of the time you are expected to call in. All work schedules will be bid in (4) week increments General All FSC must be required to Push/ Tow. NO EXCEPTIONS Clerks that bid LAV slots must be qualified and must wear full PPE. NO EXCEPTIONS, All bags on flights arriving LGA must be scan while offloading/ plane side and also will receive an offload scan planeside and also claim scan at the delivery belt. All interline runners will be required scan connecting bags upon pickup and delivery. The Line control crew chief will have the responsibility of ensuring that proper staffing levels are achieved to obtain the desired result with regards to our baggage delivery goals. All Crew Chiefs will be responsible for expediting bags. Clerks bidding the Interline positions will be required to report to the Interline/ Baggage Delivery Crew Chief to receive his/her assignments. Employees currently out on Injury or Long-Term Sick will not be allowed to bid unless Management receives medical documentation returning the employee to Full-Duty within two (2) weeks after the bid starts. NO EXCEPTIONS. All Line Personnel are required to have specific training not limited to Pushing/Towing of all aircraft types. The Training Crew Chief spot is currently locked in with Carl Lapenna and will become open for all Crew Chiefs to bid on during the next bid. 4
WHILE ALL SHIFTS ARE PRIMARILY ASSIGNED A SPECIFIC DUTY, THE COMPANY RESERVES THE RIGHT TO UTILIZE ANY EMPLOYEE THAT HAS DOWN TIME ASSOCIATED WITH HIS/HER SHIFT AND AS OPERATIONALLY NEEDED. IN ADITION MANAGEMENT RESERVES THE RIGHT TO IMPLEMENT A RECOVERY PLAN TO ADDRESS STAFFING NEEDS RELATED TO ANY MAJOR WEATHER EVENT OR IN THE EVENT OF AN EMERGENCY 5