OpenTravel Message Users Guide Supporting Documentation

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OpenTravel Message Users Guide Supporting Documentation Message: OTA_HotelRFP_MeetingRQ Use Case: A customer sends an online request for a proposal for one event to multiple properties owned/managed by a hotel provider Kellie Thompson works for a third party meeting planner agency. She is planning the third Annual Sales Incentive Meeting for a corporation such as IBM or Intel. Her primary contact at the corporation is John Hewitt. This meeting needs to take place in September 2003 with an alternate being October 2003. Kellie requires responses from hotels by April 1, 2003. She must make a decision on which hotel to choose April 10, 2003. John Hewitt has certain requirements for this meeting. They have had this meeting in the past and he has lots of historical data at his disposal. The meeting is an incentive based meeting for the top 20 sales people. This meeting will be a 2-day business meeting followed by a weekend get away for the sales people and their families. Kellie is expecting all 20 salespeople to attend. She also expects 5 additional sales people to attend as well as 2 executive committee members. Including Kellie and her assistant this brings the total to 30 people. She is also expecting approximately 50 family members to arrive for the weekend staying in the existing rooms allocated to the salespeople. She has the following room requirements: Two of the Double/Double rooms require a crib. Kellie would like to receive a full contract back along with a sales kit. The sales kit should include a menu as well as information about the local attractions.

This meeting has been very popular in the past. Last year s meeting, the 2nd Annual Sales Incentive Meeting, produced the following historical data: Location: Sacramento Hilton Sacramento Arden West 2200 Harvard St Sacramento, CA 95815 Dates: 9/10/2002 9/14/2002 Kellie will be submitting her RFP to the following Hotels in San Diego: San Diego Marriott Hotel & Marina 333 West Harbor Drive San Diego, CA 92101 Mr. Rick Outcalt Phone: (619) 230-8314 Fax: (619) 230-8328 Email: rxo@marriott.com Sheraton San Diego Hotel & Marina 1380 Harbor Island Drive San Diego, CA 92101 Gary Spencer & Marketing Phone: (619) 692-2266 Fax: (619) 692-2363 Email: gxs@sheraton.com Hilton San Diego Resort 1775 East Mission Bay Drive San Diego, CA 92109 Jane Bucks

Phone: (619) 275-8910 Fax: (619) 275-7992 Email: jxb@hilton.com Hyatt Regency Islandia Hotel & Marina 1441 Quivira Road San Diego, CA 92109 Sidney Hunter Phone: (619) 221-4840 Fax: (619) 221-4841 Email: sxh@sanispo.hyatt.com San Diego Marriott La Jolla 4240 La Jolla Village Drive La Jolla, CA 92037 Dave Foster Phone: (858) 597-6353 Fax: (858) 457-5153 Email: dxf@marriott.com Radisson Hotel San Diego 1433 Camino Del Rio South San Diego, CA 92108 Peggy Johnson & Marketing Phone: (619) 260-6592 Fax: (619) 497-0808 Email: pxj@ihrco.com Marriott Coronado Island 2000 Second Street Coronado, CA 92118 Rick Outcalt Phone: (619) 230-8314 Fax: (619) 522-3068 Email: rxo@marriott.com La Casa del Zorro Desert Resort 3845 Yaqui Pass Road Borrego Springs, CA 92004

Phyllis Fetter Phone: (888) 336-9336 Fax: (760) 767-4782 Email: pxf@lacasadeszorro.com Four Seasons Resort Aviara 7100 Four Seasons Point Carlsbad, CA 92009 Nance Trevithick Phone: (760) 603-6800 Fax: (760) 603-6822 Email: nxt@fourseasons.com Kellie would also like to send this request to her national sales contact for Hilton and Marriott. Respectively those contacts are: Hilton Hotels: Tiffany Bracken National Sales Officer 4835 LBJ Freeway, Suite 535 Dallas, TX 75244 Phone: (972) 701-3724 Fax: (972) 701-3788 txb@hilton.com Marriott Hotels: Eric Marriott Global Sales Director One Marriott Drive, Washington DC, 20058, Phone: (301) 380-3000 Fax: (555) 678-9999 exm@marriott.com The meeting will have the following agenda:

DAY 1 DAY 2

DAY 3