Tourism Snapshot. A focus on the markets in which the CTC and its partners are active. October 2012 Volume 8, Issue 10.

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Tourism Snapshot Niagara Helicopters Tour A focus on the markets in which the CTC and its partners are active www.canada.travel/corporate October 2012 Volume 8, Issue 10

Total arrivals from CTC s international markets were flat in October 2012 with a year-over-year decline of 0.2%, as weakness in the US (-0.4%) and the UK (-5.3%) masked impressive gains in Emerging Markets (+6.9%). Arrivals from key CTC overseas markets increased modestly (+0.9%), as strong growth in Emerging Markets (+6.9%) offset losses in Core Markets (-3.0%). The growth in arrivals in October from Australia (+6.9%) stood in contrast to poor performances from CTC s Core Markets of Germany (-5.5%), the UK (-5.3%) and France (-1.9%). Year-to-date October 2012, key CTC overseas markets recorded gains (+1.9%), as growth in China (+19.6%), Japan (+7.6%), India (+6.9%), Mexico (+8.3%) and Brazil (+4.6%) outpaced losses in South Korea (-8.4%) and CTC Core Markets (-1.3%) to yield an overall increase in arrivals. Niagara Helicopters Tour Key highlights

Tourism review Inbound highlights Overnight trips to Canada Oct. 2012 Oct. Jan. - Oct. 2012 Year-to-date United States Automobile 447,663-2.7 6,134,433 2.5 Plane 280,675 4.7 3,065,928 2.3 Other 92,786-4.0 1,313,607 1.3 US Total 821,124-0.4 10,513,968 2.3 Core Markets UK 47,538-5.3 583,369-4.0 France 34,555-1.9 409,697-1.2 Germany 21,971-5.5 287,816-1.2 Australia 14,898 6.9 224,854 6.0 Core Total 118,962-3.0% 1,505,736-1.3% Emerging Markets Japan 26,056 5.2 202,721 7.6 South Korea 12,167 16.8 122,744-8.4 Mexico 7,154 2.6 125,734 8.3 Brazil 6,635-10.7 78,749 4.5 China 24,922 16.3 255,016 19.6 India 8,448-4.4 130,110 6.9 Emerging Total 85,382 6.9% 915,074 7.8% CTC Overseas Key Markets 204,344 0.9% 2,420,810 1.9% Other Overseas Countries 123,143-0.4% 1,538,096-1.3% Total Non-US Countries 327,487 0.4% 3,958,906 0.7% Total Countries 1,148,611-0.2% 14,472,874 1.9% International trips Canada received approximately 1.15 million international visitors during the month of October, a decline of 0.2% compared with the same month in 2011. Despite a strong performance by Australia (+6.9%), overall arrivals from CTC s Core Markets recorded a seventh consecutive monthly decline in October (-3.0%), bringing the year-to-date number of overnight visitors to 1,505,736, down slightly (-1.3%) over the same period last year. Total arrivals from CTC s Emerging Markets (Japan, South Korea, Mexico, Brazil, China and India) increased 6.9% in October. Year-to-date arrivals through October were up 7.8% to 915,074 compared with the same period last year. Note: Statistics Canada preliminary estimates. Source: Statistics Canada, International Travel Survey. 2 Tourism Snapshot October 2012

United States The US market recorded a modest decline (-0.4%) in overnight arrivals in October, as a 2.7% decline in auto travel outweighed a 4.8% gain in air arrivals. Year-to-date October 2012, total overnight trips to Canada by US residents grew 2.3% compared with the same period last year for a total of 10.5 million arrivals. In October, nine provinces recorded gains in border crossing arrivals by US visitors. Yukon (+70.8%), Prince Edward Island (+25.0%) and Nova Scotia (+18.8%) saw the largest increases. Core Markets Overnight arrivals from the UK (-5.3%), France (-1.9%) and Germany (-5.5%) continued to decline in October compared with the same month last year, suggesting that economic conditions in Europe continued to have a negative impact on travel volumes to Canada. Australia recorded a strong 6.9% gain in October, with 6.0% year-over-year growth for the first ten months of the year. Year-to-date October 2012, all three European markets performed weakly: the UK declined the most (-4.0%), followed by France (-1.2%) and Germany (-1.2%). Emerging Markets Arrivals from Emerging Markets grew strongly (+6.9%) in October, led by China (+16.8%), South Korea (+16.3%) and Japan (+5.2%). Arrivals from Brazil declined 10.7%, while those from India slid 4.4%. Year-to-date October 2012, overall arrivals from CTC s Emerging Markets grew 7.8% compared with last year. China (+19.6%), Mexico (+8.3%) and Japan (+7.6%) were the best performers. 3 Tourism Snapshot October 2012

Market Watch In October, Spain (+0.7%) and Taiwan (+1.3%) reversed previous losses and posted modest gains in visitor numbers to Canada. The pace of decline in arrivals from Italy (-9.4%) and Switzerland (-13.0%) accelerated in October. Year-to-date October 2012, arrivals from all secondary markets decreased compared with the same period last year. When compared with the year-to-date results for October 2007, Switzerland saw the largest gain in overnight arrivals (+18.0%), followed by Hong Kong (+5.6%). Taiwan and the Netherlands posted significant declines, down 34.5% and 17.5% respectively. Overnight trips to Canada, by selected markets Trips 120,000 100,000 80,000 60,000 40,000 20,000 0 99,365 93,564 104,895 73,587 84,383 83,844 83,172 111,760 100,233 92,184 45,048 48,196 57,456 62,733 50,109 84,875 90,197 100,153 Hong Kong Taiwan Italy Netherlands Spain Switzerland Jan.- Oct.2007 Jan.- Oct.2009 Jan.- Oct.2012 Note: Statistics Canada preliminary estimates. Source: Statistics Canada, International Travel Survey. Overnight trips to Canada, by selected markets Oct. 2012 Oct. Jan. - Oct. 2012 Year-to-date Italy 6,149-9.4 83,172-7.0 Netherlands 6,581-4.7 92,184-5.4 Spain 3,654 0.7 50,109-15.6 Switzerland 6,754-13.0 100,153-0.8 Hong Kong 7,333-2.4 104,895-2.9 Taiwan 5,094 1.3 48,196-9.4 4 Tourism Snapshot October 2012

Travel Characteristics Highlights (Q2-2012) Overnight Travel Spending Trips '000 Q2 % Spend $M Q2 % Average Trip Duration Q2 % Average Spend per Trip Q2 % Average Spend per Night United States United States Leisure Automobile 1,756 9.0% 675 10.3% 3.8-0.8% 384 1.1% 102 1.9% Plane 574 2.6% 406 5.9% 4.9-10.0% 707 3.2% 146 14.7% Other 393-1.0% 174 3.8% 3.0 3.8% 443 4.8% 150 1.0% U.S. Leisure Total 2,723 6.1% 1,255 7.9% 3.9-3.0% 461 1.7% 119 4.8% Total U.S. MC & IT 520-1.1% 430-8.1% 3.1-9.9% 826-7.1% 264 3.2% Total U.S. 3,243 4.9% 1,685 3.3% 3.8-3.8% 519-1.5% 138 2.4% Overseas Key Markets Core Markets United Kingdom 154.9-15.4% 227.5-5.1% 13.4 7.8% 1,469 12.1% 109 3.9% France 92.7-3.5% 101.7-11.0% 15.0-2.5% 1,097-7.8% 73-5.4% Germany 65.8-21.6% 103.3-19.1% 15.3-5.9% 1,570 3.2% 103 9.7% Australia 62.1-7.3% 94.4-16.2% 11.0-5.0% 1,520-9.5% 138-4.8% Total Core Markets 375.5-12.7% 526.9-11.4% 13.7 0.2% 1,403 1.5% 102 1.3% Emerging/ Transition Markets Japan 43.9 18.6% 70.6 18.2% 14.5 18.7% 1,608-0.4% 111-16.1% South Korea 33.1-17.5% 50.7-22.1% 21.4-7.7% 1,532-5.7% 71 2.2% Mexico 31.7-13.6% 41.7-7.8% 20.1-6.1% 1,316 6.8% 65 13.7% Brazil 18.8-0.5% 38.7 23.0% 17.7 12.7% 2,061 23.7% 116 9.7% China 64.4 22.0% 88.6 27.7% 27.9-4.8% 1,376 4.7% 44-1.1% India 57.1 7.3% 55.3 13.0% 24.5 5.1% 969 5.3% 40 0.2% Total Emerging/ Transition 249.0 4.3% 345.7 8.1% 23.0 4.2% 1,388 3.6% 60-0.6% Markets Total Overseas Key Markets 624.5-6.6% 872.6-4.6% 25.7 0.7% 1,397 2.2% 54 1.5% Total International (Total US + Total Overseas) 3,868 2.8% 2,557 0.5% 4.1-8.5% 661-2.3% 159 6.8% Source: Statistics Canada, International Travel Survey, preliminary estimates Q2 % 5 Tourism Snapshot October 2012

Overnight Travel Spending During Q2 2012, overall spending by international visitors (CTC target markets only) grew 4.1% to exceed $2.5 billion. Total travel spending by US visitors grew 3.3% to reach nearly $1.7 billion, largely driven by spending increases (+7.9%) among US leisure travellers. Average spending per trip by US leisure travellers increased 1.7% to $461, while average spending by US MC&IT dropped to $826, down 7.1% compared with the same period last year. In Q2 2012, total spending by travellers from CTC s overseas key markets fell 4.6% to $873 million, as a decline in spending from CTC Core Markets (-11.4%) outweighed gains from CTC Emerging Markets (+8.1%). Among Emerging Markets, spending from China (+27.7%), Brazil (+23.0%) and Japan (+18.2%) experienced notable growth in Q2 2012. Travellers from the UK spent $228 million in Canada during the second quarter, the highest of any country. Visitors from Germany ($103.3 million) and France ($101.7 million) were also big spenders. The top emerging market was China ($88.6 million). Brazilian travellers recorded the highest average spend per trip, reaching $2,061 (+23.7%) as they stayed longer (average trip 17.7 days, +12.7%) and spent more per night ($116, +9.7%) compared with Q2 2011. 6 Tourism Snapshot October 2012

Competitive review (January - September 2012)** International Travel (in thousands) Trips To: Canada Australia Trips From: Change Change Total International 13,337.8 2.1% 4,355.0 4.1% United States 9,706.4 2.7% 341.9 3.9% Canada 83.6 2.3% Core Markets United Kingdom 535.8-3.9% 389.2-4.1% France 375.1-1.2% 67.2 2.9% Germany 265.8-0.8% 104.5-1.9% Australia 210.0 5.9% Emerging Markets Japan 176.7 8.0% 259.9 7.0% South Korea 110.6-10.5% 142.5-0.8% Mexico 1 118.6 8.6% Brazil 72.1 6.2% 21.2 7.1% China 230.1 20.0% 470.4 15.9% India 121.7 7.7% 111.6 4.1% Total Key Markets 11,922.7 3.3% 1,992 4.4% Year-to-date September 2012, Australia and Canada both registered growth in international arrivals, up 4.4% and 3.3% respectively compared with the same period last year. International visitor growth for Canada and Australia continued to be driven by their emerging markets, with China posting the largest growth (+20.0% / +15.9%) followed by Japan (+8.0% / +7.0%). Arrivals from the UK to Canada and Australia declined 3.9% and 4.1% respectively. Visitor numbers from France to Canada were down 1.2%, while Australia saw a 2.9% increase in arrivals from France. Both Canada and Australia saw further deterioration in overnight arrivals from South Korea, down 10.5% and 0.8% respectively. Economic uncertainty caused by sluggish export and domestic demand has had a negative effect on South Korean consumers appetite for long-haul travel. Canada outperformed Australia in growth in overnight arrivals from three CTC Emerging Markets: Japan (+8.0%), China (+20.0%) and India (+7.7%). Not applicable. or data not available. 1 US figures for Mexico include arrivals to interior only. Note: Statistics Canada preliminary figures. Sources: Statistics Canada; Tourism Australia. ** US visitation data for September 2012 were not available. There was a delay in the release of US visitation data due to the change in the entry process for US visitors. 7 Tourism Snapshot October 2012

Canadian outbound trips Overnight trips by Canadians Trips (in 000s) 25,000 20,000 15,000 10,000 5,000-16,535 15,433 17,366 18,456 19,539 6,960 7,095 7,461 7,840 8,221 Jan.- Oct.2008 Jan.- Oct.2009 Jan.- Oct.2010 Jan.- Oct.2011 Jan.- Oct.2012 United States Other Countries Note: Statistics Canada preliminary estimates. Source: Statistics Canada, International Travel Survey. Overnight trips by Canadians Oct. 2012 Oct. Jan. - Oct. 2012 Year-to-date United States 1,720,665 6.1 19,538,516 5.9 Other Countries 601,113 2.0 8,221,278 4.9 Total Trips from Canada 2,321,778 5.0 27,759,794 5.6 Canadian outbound travel continued to grow in October 2012, up 5.0% and reaching approximately 2.3 million trips compared with the same period last year. The number of Canadians visiting the US during the month of October grew 6.1% to nearly 1.7 million trips. Canadian overnight travel to overseas destinations (excluding the US) registered a 2.0% increase to 601,113 trips. Year-to-date October 2012, outbound trips by Canadians grew 5.6% to nearly 27.8 million overnight trips. In October, most Canadians re-entered the country from the US through Ontario (793,551 entries, +5.7%), followed by British Columbia (366,514 entries, +13.4%) and Quebec (252,288 entries, -1.2%). Ontario recorded the largest re-entry of Canadians from overseas countries in October 2012 (303,230 entries, +3.9%), followed by Quebec (139,909 entries, -5.5%) and British Columbia (100,994 entries, +8.4%). Note: Statistics Canada preliminary estimates. Source: Statistics Canada, International Travel Survey. 8 Tourism Snapshot October 2012

Consumer outlook Consumer confidence Canada: The Index of Consumer Confidence fell 1.1 points to 81.1 (2002 = 100) in October 2012 after posting a 6.7-point gain in September. The survey followed on the heels of a better-than-expected jobs report, and respondents indicated that they were feeling more optimistic about their future job prospects. USA: The Conference Board Consumer Confidence Index continued building on its recent gains, rising to 73.1 (1985=100) in October 2012, up 2.8 points from September. Sources: Consumer Confidence Index, the Conference Board (USA); and Index of Consumer Confidence, the Conference Board of Canada. Accommodations In October 2012, the National Occupancy Rate increased modestly (+0.8 points to 64.6%) compared with the previous year. Alberta posted the largest increase (+3.0 points) while Northwest Territories experienced the largest decline (-13.3 points). Year-to-date October 2012, the National Occupancy Rate recorded a marginal increase of 0.9 points, reaching 63.7%. Alberta registered the largest increase (+3.8 points), followed by Newfoundland and Labrador (+1.3 points). Year-to-date October 2012, the National Average Daily Rate improved to $130.14, up 1.9% compared with the same period in 2011. Northwest Territories, British Columbia, Alberta, Quebec, and Newfoundland and Labrador posted rates higher than the National Average Daily Rate. During the first ten months of 2012, the Average Revenue per Available Room (RevPAR) was $82.84 (+3.3%), with Alberta posting the strongest growth (+11.8%, $88.47) followed by Newfoundland and Labrador (+5.2%, $98.16). Canadian Occupancy Rates, By Province* Oct. 2012 Change^ Jan.-Oct. 2012 Year-to-date Change^ Alberta 1 69.7 3.0 66.7 3.8 British Columbia 57.3 2.1 62.3 0.3 Saskatchewan 73.8-0.2 69.0 0.0 Manitoba 66.9-2.8 64.6-2.8 Ontario 66.2-0.4 63.1 0.7 Quebec 67.0-0.1 63.9-0.4 New Brunswick 58.9 1.8 57.2 0.2 Nova Scotia 65.3 1.6 63.2 0.7 Newfoundland 73.6 0.6 71.3 1.3 Prince Edward Island 46.1 1.8 50.2-2.6 Northwest Territories 59.2-13.3 64.6-3.7 Yukon 61.9-2.8 73.5 0.7 Canada 64.6 0.8 63.7 0.9 * Note: Based on the operating results of 221,679 rooms (unweighted data). ^ Percentage points. 1 Excluding Alberta resorts. Source: PKF Consulting Inc. with reproduction and use of information subject to PKF Disclaimer and Restrictions as detailed at www.pkfcanada.com. CTC Market Research & Evaluation 9 Tourism Snapshot October 2012