Monthly Network Operations Report

Monthly Network Operations Report Analysis - November 215

TABLE OF CONTENTS Table of Contents 1 Notice 1 1. TOTAL TRAFFIC 2 2. ATFM DELAY AND ATTRIBUTIONS 5 3. EN-ROUTE ATFM DELAYS 6 EN-ROUTE ATFM DELAY PER LOCATION 6 EN-ROUTE ATFM DELAY PER DELAY GROUP 7 EN-ROUTE ATFM DELAY PER FLIGHT 8 EN-ROUTE ATFM DELAY YEAR-TO-DATE 9 4. AIRPORT/TMA ATFM DELAYS 1 AIRPORT/TMA ATFM DELAY PER LOCATION 1 AIRPORT/TMA ATFM DELAY PER DELAY GROUPS 1 AIRPORT/TMA ATFM DELAY PER FLIGHT 11 AIRPORT/TMA ATFM DELAY YEAR-TO-DATE 11 5. DAILY EVOLUTION 11 6. ALL AIR TRANSPORT DELAYS (SOURCE: CODA) 12 7. ATFM SLOT ADHERENCE 13 8. SIGNIFICANT EVENTS AND ISSUES 13 PLANNED EVENTS 13 ACCs 13 Airports 14 DISRUPTIONS 15 9. NM ADDED VALUE 15 FLIGHTS WITH DELAY > 3 15 RRP DIRECT DELAY SAVINGS 15 NOTICE All figures presented in this report are for the geographical area that is within Network Manager s responsibility (NM area). The table below shows the colour coding used in the report charts. EN-ROUTE CAPACITY (ATC) EN-ROUTE STAFFING (ATC) EN-ROUTE DISRUPTIONS (ATC) EN-ROUTE CAPACITY EN-ROUTE DISRUPTIONS EN-ROUTE EVENTS EN-ROUTE WEATHER AIRPORT CAPACITY (ATC) AIRPORT STAFFING (ATC) AIRPORT DISRUPTIONS (ATC) AIRPORT CAPACITY AIRPORT DISRUPTIONS AIRPORT EVENTS AIRPORT WEATHER For further information on the NM Area and the regulation reason groupings, go to the Reporting Assumptions and Descriptions document available on the EUROCONTROL website at http://www.eurocontrol.int/articles/network-operations-monitoring-andreporting. NM Monthly Network Operations Report - Analysis - November 215 Page 1

1. TOTAL TRAFFIC 32 3 28 26 24 22 2 18 16 23938 22217 22137 23298 24513 26916 Traffic increased by 1.7% in November 215 compared with November 214. The lower traffic levels compared with October 215 correspond to the start of the winter 215/16 schedules on 25 October 215. Average daily traffic in November for last 5 Years Forecast dated 215-9 25 248 246 244 242 24 238 236 Last 13 months average daily traffic 234 24756 23857 23797 23938 24335 232 211 212 213 214 215 BASELINE FORECAST LOW FORECAST HIGH FORECAST The traffic increase of 1.7% for November was just below the baseline forecast updated in September 215. 28396 3761 31234 3172 3984 28283 24335 24737 2448 24168 211 212 213 214 215 Average daily traffic in November 215 was the second highest in the last five years. This graph shows the variation in average daily traffic for the last 12-month period relative to previous 12-months. The average daily traffic from December 214 to November 215 was 1.4% higher than the average from December 213 to November 214. Nine states contributed to local traffic growth 1 in the European network in November 215 compared with November 214: Spain continental (+194 flights/day) was the biggest contributor thanks to strong growth in internals and arrival/departure flows (9% and 7% respectively) followed by Turkey (+188 flights/day), UK (+111 flights/day) and Denmark (+51 flights/day). The other states each adding more than 25 daily flights to the network were Portugal, Greece, Ireland, Belgium, Luxembourg and Canaries. Germany s local traffic suffered from the impact of Lufthansa industrial action with 113 fewer daily flights in November; Austria was affected too, though to a lesser extent (-33 flights/day). Norway saw a reduction in its local traffic for the eleventh consecutive month having 48 fewer flights per day in November 215 compared with November 214. Ukraine also registered a reduction in its local traffic with 25 few flights per day, mostly due to the ban of direct flights between Ukraine and Russia from the 25 October 215. The aircraft operators which added the most flights to the network on a daily basis in November 215 compared with November 214 were Ryanair (+191 flights/day), Finnair (+165 flights/day), Turkish Airlines (+115 flights/day), Alitalia (+77 flights/day) and Wizzair (+75 flights/day). The aircraft operators which removed the largest number of flights from the network were Lufthansa (-37 flights/day, industrial action) and Norwegian (-197 flights/day). With the start of the winter schedules, the low-cost, traditional scheduled and all-cargo segments recorded respective growth rates of 3%, 1.7% and 1% in November 215 compared with November 214 which were slightly weaker than the October 215 ones. The two other market segments (charter and business aviation) declined by circa 3% each in November 215 compared with November 214. Following the Metrojet Flight 9268 accident over Egypt's Sinai Peninsula on 31 October, flows between Russian Federation and Egypt declined by 49% to 47 flights/day in November 215 compared with November 214. However, at European level, the traffic flows between European States and Egypt declined by less than 3% in November 215 compared with November 214. The traffic flows between Europe and Russian Federation in November 215 remained 2% below compared with November 214, down to 49 flights/day on average. For more information on EUROCONTROL Forecasts, go to http://www.eurocontrol.int/statfor/sid. 32 3 28 26 24 22 2 2.5% Average daily traffic for last 5 Years 2.% 1.8% 1.8% 1.6% 1.5% 1.4% 1.4% 1.5% 1.3% 1.3% 1.2% 1.2% 1.3% 1.4% 1.2% 1.%.5%.% 12 months rolling traffic trend 1 Internals, international departures and arrivals, excluding overflights. NM Monthly Network Operations Report - Analysis - November 215 Page 2

Five of the top ten airports had positive traffic growth compared to November 214. Overall, the largest traffic increases in November 215 were at London/Luton, Istanbul/Sabiha Gökcen, Cologne/Bonn, Dublin, Athens and Prague airports. The largest traffic decreases were at Frankfurt/Main, Hamburg, Munich, Bergen/Flesland, Dusseldorf and Vienna airports. Six of the top ten aircraft operators had more traffic compared to November 214. Overall, the operators with the highest traffic growth were Finnair, American Airlines, Wizz Air, Ukraine International, Pegasus and Qatar airlines. Germanwings, Norwegian Air Shuttle, Lufthansa and Aegean airlines recorded the highest traffic decrease compared to November 214. Industrial action by the Independent Flight Attendant s Organization (UFO) between 6 and 13 November 215 and the continuing transfer of flights from Lufthansa to Germanwings/Eurowings accounts for the variation at the German airports and the German carriers, as well as Vienna airport. The traffic variation of AFR and HOP!, Flybe (Finland) and Finnair is due to the transfer of flights between the aircraft operators. Pegasus recorded an increase in flights compared to November 214 due to an increase in fleet size. The use of the American Airlines designator by US Airways from April 215 accounts for some of the traffic increase by American Airlines. NM Monthly Network Operations Report - Analysis - November 215 Page 3

There was significant traffic increase in Oslo, Santa Maria, Palma, Malta, Lisbon and Dublin ACCs. The Santa Maria and Lisbon ACCs variation is due to increased traffic to/from the Canary Islands and the Azores, and South American destinations. There was a reduction in traffic in Stavanger, Dnipropetrovsk, Skopje, Tunis and Kiev ACCs. The reduction in traffic to/from Tunisia continues following the terrorist attack on 26 June. Traffic between Russian Federation and Egypt declined sharply following the Metrojet Flight 9268 accident over Egypt's Sinai Peninsula on 31 October; there was less of a decline between European States and Egypt. Airspace realignment in Oslo and Stavanger ACCs accounts for the variation between these ACCs. NM Monthly Network Operations Report - Analysis - November 215 Page 4

2. ATFM DELAY AND ATTRIBUTIONS 8 7 6 5 4 3 2 1 16419 17872 15758 1537 174 Total ATFM delays increased by 82.1% in November 215 compared with November 214. Monthly ATFM delays trend 11% 1.6% 37544 The rolling 12-month trend shows that ATFM delay was 3% higher during the period December 214 - November 215 compared with December 213 - November 214. A similar trend can be observed since the beginning of the year. % total ATFM delay 9% 7% 5% 3% 2.6% 1% -1% -3% -5% 14% 12% 1% 8% 6% 4% 2% % 6.7% -33.2% Average daily ATFM delays 18.8% 21.9% 5.2% 35897 27.8% Comparison to same month last year 3721 LONDON/HEATHROW 3265 AMSTERDAM/SCHIPHOL 2755 275 ISTANBUL/SABIHA GOKCEN ISTANBUL-ATATURK 225 REIMS U/ACC 5187 2.4% 1667 LONDON/GATWICK 69192 74567 EN-ROUTE AIRPORT/TMA 44955 29651 47.7% 44.8% 37.1% 25.% 82.1% 2991 3.% Rolling 12 month trend 1338 121 1131 BREST U/ACC En-route ATFM delays increased by 11.4% and airport ATFM delays increased by 138.4% compared with November 214. Proportion of ATFM delays in November 215 Airport weather (49.9%) and airport capacity (2.7%) were the main causes of ATFM delays in November 215. These are the top 2 delay generating locations for the reporting month with respect to total ATFM delays. Figures are the average daily delays in minutes for the individual locations. Low visibility, strong winds at London/Heathrow, Amsterdam/Schiphol, Istanbul/Sabiha Gökcen, Istanbul/Ataturk and London/Gatwick airports; thunderstorms at Langen ACC; Airport capacity delays at Istanbul/Sabiha Gökcen, Istanbul/Ataturk, Amsterdam/Schiphol, Zurich, Rome/Fiumicino (runway/taxiway maintenance) and Frankfurt/Main (Open Skies flight) airports; ATC industrial action between 23 and 27 November generated ATFM delays in Reims ACC; ATFM protective measures generated delays in Maastricht UAC; En-route ATC capacity delays in Reims, Brest, Nicosia, Lisbon and Maastricht ACCs; military activity in Nicosia and Madrid (Trident Juncture military exercise) ACCs; En-route ATC staffing issues in Nicosia, Langen, Bremen and, to a lesser extent, Maastricht ACCs; ATM system improvements generated delays in Brest (training for ERATO system implementation), Langen (training for P2 ATM system implementation) ACCs and Vienna airport (new COOPANS ATM system implementation); ATFM delays due to equipment issues (FDPS) in Bremen ACC. 25 2 15 1 5 7277 AIRPORT STAFFING (ATC) AIRPORT DISRUPTIONS (ATC) ENROUTE WEATHER AIRPORT EVENTS AIRPORT DISRUPTIONS ENROUTE CAPACITY AIRPORT CAPACITY (ATC) ENROUTE DISRUPTIONS ENROUTE STAFFING (ATC) ENROUTE EVENTS ENROUTE CAPACITY (ATC) ENROUTE DISRUPTIONS (ATC) AIRPORT CAPACITY AIRPORT WEATHER Average daily ATFM delays 9142 Top 2 delay reference locations in November 215 FRANKFURT MAIN NICOSIA ACC 817 21794 44.3% 55.7% 27.1% 72.9% 214-11 215-11 15 82 14 153 211 222 237 384 1339 1548 1888 2585 768 726 678 622 451 422 388 379 317 31 281 PARIS ORLY WIEN SCHWECHAT LISBOA ACC/UAC ZURICH MAASTRICHT UAC ROMA/FIUMICINO LANGEN ACC LONDON/STANSTED 6179 EN-ROUTE AIRPORT/ TMA 14917 3 6 9 12 15 18 BREMEN ACC LONDON/CITY MANCHESTER AIRPORT WEATHER AIRPORT EVENTS AIRPORT DISRUPTIONS AIRPORT CAPACITY AIRPORT DISRUPTIONS (ATC) AIRPORT STAFFING (ATC) AIRPORT CAPACITY (ATC) ENROUTE WEATHER ENROUTE EVENTS ENROUTE DISRUPTIONS ENROUTE CAPACITY ENROUTE DISRUPTIONS (ATC) ENROUTE STAFFING (ATC) ENROUTE CAPACITY (ATC) NM Monthly Network Operations Report - Analysis - November 215 Page 5

3. EN-ROUTE ATFM DELAYS EN-ROUTE ATFM DELAY PER LOCATION % total ATFM delay 8% 6% 4% 2% % 225 1338 1131 678 Top 2 delay locations for en-route delays in November 215 451 388 317 244 186 167 157 18 98 88 73 58 58 5 49 37 ENROUTE WEATHER ENROUTE EVENTS ENROUTE DISRUPTIONS ENROUTE CAPACITY ENROUTE DISRUPTIONS (ATC) ENROUTE STAFFING (ATC) ENROUTE CAPACITY (ATC) REIMS U/ACC BREST U/ACC NICOSIA ACC LISBOA ACC/UAC MAASTRICHT UAC LANGEN ACC BREMEN ACC KARLSRUHE UAC TAMPERE ACC STOCKHOLM ACC CANARIAS ACC/FIC ZURICH ACC MADRID ALL ACC AMSTERDAM ACC(245-) LONDON TMA TC MALMO ACC OSLO ATCC WARSZAWA ACC BRUSSELS CANAC PARIS ALL ACC These are the top 2 en-route delay generating locations for the reporting month with respect to total ATFM delays. Figures are the average daily delays in minutes for the individual locations. The top 2 en-route delay locations generated 26.4% of the monthly total (network) ATFM delay. The top 5 en-route delay locations generated 19.6% of the monthly total (network) ATFM delay. NM Monthly Network Operations Report - Analysis - November 215 Page 6

EN-ROUTE ATFM DELAY PER DELAY GROUP En-route delays accounted for 27.1% of all ATFM delays. Most Reasons for en-route delays in November 215 ENROUTE WEATHER ENROUTE CAPACITY ENROUTE DISRUPTIONS ENROUTE STAFFING (ATC) ENROUTE EVENTS ENROUTE CAPACITY (ATC) ENROUTE DISRUPTIONS (ATC).5%.7% 1.3% 4.5% 5.2% 6.3% 8.6% % 2% 4% 6% 8% 1% of this delay was caused by en-route ATC disruptions, en-route ATC capacity and en-route events as explained in detail below. The other causes were: En-route ATC Staffing; en-route staffing issues in Nicosia, Langen, Karlsruhe, Bremen, London TMA and to a lesser extent, Maastricht, Brussels and Oslo ACCs; En-route Disruptions; ATC industrial action in Reims ACC resulted ATFM protective measures generating delays in Maastricht and Karlsruhe ACCs; En-route Capacity; military activity in Nicosia ACC; En-route Weather; thunderstorms and strong winds at Langen ACC and, to a lesser extent, Canaries, Brussels, Barcelona and Copenhagen ACCs % total en-route Disruptions(ATC) delays 9% 8% 7% 6% 5% 4% 3% 2% 1% % 2152 REIMS U/ACC STOCKHOLM 167 16 ACC BREMEN ACC 58 26 15 5 2 En-route ATC disruptions caused delays in Reims ACC (ATC industrial action), Stockholm and Malmo (radar problems due to solar activity) Bremen (FDPS issues), Brest (frequency issues) and Bordeaux (local industrial action) ACCs. % total en-route Events delays 9% 8% 7% 6% 5% 4% 3% 2% 1% % Top delay locations for En-route Disruptions (ATC) in November 215 MALMO ACC BREST U/ACC BORDEAUX ALL ACC KARLSRUHE Top delay locations for En-route Events in November 215 1226 186 131 BREST U/ACC TAMPERE ACC LANGEN ACC MADRID ALL ACC UAC 5 PARIS ALL ACC % total En-route Capacity (ATC) delays 4% 35% 3% 25% 2% 15% 1% 5% % Top 1 delay locations for En-route Capacity (ATC) in November 215 676 LISBOA ACC/UAC 221 MAASTRICHT UAC 149 CANARIAS ACC/FIC 114 18 96 86 83 68 65 NICOSIA ACC Significant reduction in en-route ATC capacity delays in Brest, Reims, Nicosia and Maastricht ACCs. Barcelona and Warsaw dropped out of the top 1. Delays in Lisbon ACC increased compared with October 215. The top three ACCs (Lisbon, Maastricht and Canaries) generated 78% of their en-route ATC capacity delays on Saturday or Sunday in November 215. Average daily flights >= 15 min en-route delay 14 Nr of flights 12 1 8 6 4 2 29 134 73 87 151 ZURICH ACC 498 482 REIMS U/ACC 881 BREST U/ACC AMSTERDAM ACC(245-) 124 1242 536 MADRID ALL ACC 367 LANGEN ACC 229 ATM system improvements generated delays in Brest (training for ERATO Electronic Environment implementation), Tampere (Northern European Free Route Airspace (NEFRA) implementation) and Langen (training for P2 ATM system implementation) ACCs. An average of 229 flights/day received an en-route delay of at least 15 minutes in November 215. The corresponding figure for November 214 was 29 flights/day. NM Monthly Network Operations Report - Analysis - November 215 Page 7

EN-ROUTE ATFM DELAY PER FLIGHT En-route delay per flight (min) 2. 1.5 1..5. 1.54 NICOSIA ACC 1.4 REIMS U/ACC.65 BREST U/ACC.56 LISBOA ACC/UAC Top 2 delay locations for en-route delays in November 215.42.19.19.15.13.11.6.6.6.5.4.4.3.3.3 TAMPERE ACC CANARIAS ACC/FIC BREMEN ACC STOCKHOLM ACC LANGEN ACC MAASTRICHT UAC ZURICH ACC AMSTERDAM ACC(245-) KARLSRUHE UAC OSLO ATCC MALMO ACC MADRID ALL ACC BOSNIA-HERZEGOVINA BRUSSELS CANAC WARSZAWA ACC ENROUTE WEATHER ENROUTE EVENTS ENROUTE DISRUPTIONS ENROUTE CAPACITY ENROUTE DISRUPTIONS (ATC) ENROUTE STAFFING (ATC) ENROUTE CAPACITY (ATC) These are the top 2 average en-route ATFM delay per flight generating locations for the reporting month. Figures are the average en-route ATFM delay per flight in minutes for the individual locations. With the fall in traffic compared to October 215, there were fewer en-route ATC capacity issues in November 215. Nicosia ACC average en-route ATFM delay per flight decreased from 2.2 min/flt in October 215 to 1.54 minutes/flt in November 215. Reims ACC average en-route ATFM delay per flight decreased from 1.26 min/flt in October 215 to 1.4 minutes/flt in November 215. Brest ACC average en-route ATFM delay per flight decreased from 1.26 min/flt in October 215 to.65 minutes/flt in November 215. Tampere ACC enters the top five ACCs with an average en-route ATFM delay per flight of.42 min/flt, mainly due to ATFM measures applied during the Northern European Free Route Airspace (NEFRA) implementation. NM Monthly Network Operations Report - Analysis - November 215 Page 8

EN-ROUTE ATFM DELAY YEAR-TO-DATE Proportion of total ATFM delay 7% 6% 5% 4% 3% 2% 1% % 2466 BREST U/ACC 2318 NICOSIA ACC 1744 MAASTRICHT UAC 1534 REIMS U/ACC 1436 ATHINAI CONTROL Top 2 delay locations for year-to-date en-route ATFM delays 128 BARCELONA ACC 913 872 857 KARLSRUHE UAC BORDEAUX ALL ACC ZAGREB ACC 686 599 585 LISBOA ACC/UAC MAKEDONIA CONTROL SEILLE ACC 469 388 366 352 313 255 224 217 PARIS ALL ACC LANGEN ACC WARSZAWA ACC ANKARA ACC LONDON ACC MADRID ALL ACC BRUSSELS CANAC LONDON TMA TC ENROUTE WEATHER ENROUTE EVENTS ENROUTE DISRUPTIONS ENROUTE CAPACITY ENROUTE DISRUPTIONS (ATC) ENROUTE STAFFING (ATC) ENROUTE CAPACITY (ATC) These are the top 2 en-route delay locations for 215 with respect to the total ATFM delay. Figures are the average daily en-route delay in minutes for the individual locations. The top 2 en-route delay locations generated 45.8% of the total ATFM (network) delay. The top 5 en-route delay locations generated 24.7% of the total ATFM (network) delay. En-route delays per flight 1.6 1.4 1.2 1..8.6.4.2. Monthly en-route delay per flight monitoring MONTHLY GUIDELINE DLY/FLT YTD GUIDELINE DLY/FLT Reporting month: The average en-route ATFM delay per flight in the NM area 2 in November 215 was.33 min/flt, which is above the corresponding monthly guideline 3 value of.24 min/flt. Year To Date: The average YTD en-route ATFM delay per flight in 215 in the NM area 2 is.71 min/flt, which is above the corresponding guideline value of.52 min/flt..5 MONTHLY ENROUTE DLY/FLT YTD ENROUTE DLY/FLT Average daily traffic 7 6 5 4 3 2 1 Year-to-date daily flights >= 15 min en-route delay Year to date: An average of 53 flights/day had an en-route ATFM delay of at least 15 min in 215. The corresponding figure in November 214 was 46 flights/day. 214 215 2 See NOTICE on page 1 for more information on NM Area. 3 NM s calculation that provides the guideline en-route delay (min) requirements to achieve the annual target (.5 min/flight). NM Monthly Network Operations Report - Analysis - November 215 Page 9

4. AIRPORT/TMA ATFM DELAYS AIRPORT/TMA ATFM DELAY PER LOCATION Proportion of total ATFM delay 15% 12% 9% 6% 3% % Top 2 delay locations for airport delays in November 215 3721 3265 2755 275 1667 121 768 726 622 422 379 31 281 268 254 235 192 179 138 136 LONDON/HEATHROW AMSTERDAM/SCHIPHOL ISTANBUL/SABIHA GOKCEN ISTANBUL-ATATURK LONDON/GATWICK FRANKFURT MAIN PARIS ORLY WIEN SCHWECHAT ZURICH ROMA/FIUMICINO LONDON/STANSTED LONDON/CITY MANCHESTER OSLO/GARDERMOEN PARIS CH DE GAULLE BERLIN-TEGEL LONDON/LUTON HURGHADA MUENCHEN HAMBURG AIRPORT WEATHER AIRPORT EVENTS AIRPORT DISRUPTIONS AIRPORT CAPACITY AIRPORT DISRUPTIONS (ATC) AIRPORT STAFFING (ATC) AIRPORT CAPACITY (ATC) The top 2 Airport/TMA delay locations generated 67.8% of the monthly total ATFM (network) delay. The top 5 Airport/TMA delay locations generated 47.4% of the monthly total ATFM (network) delay. AIRPORT/TMA ATFM DELAY PER DELAY GROUPS Reasons for airport delays in November 215 AIRPORT STAFFING (ATC) AIRPORT DISRUPTIONS (ATC) AIRPORT EVENTS AIRPORT DISRUPTIONS AIRPORT CAPACITY (ATC) AIRPORT CAPACITY AIRPORT WEATHER.1%.3%.5%.7%.8% 2.7% 49.9% % 1% 2% 3% 4% 5% 6% Airports accounted for 72.9% of all ATFM delays in November 215, mainly due to airport weather and airport capacity. % total Airport Capacity delays 4% 3% 2% 1% % 2351 ISTANBUL/SABIHA GOKCEN 3% 2% 1% % 373 Top 1 delay locations for Airport Capacity in November 215 113 2233 ISTANBUL-ATATURK 636 AMSTERDAM/SCHIPHOL 351 ZURICH 168 71 66 54 53 5 ROMA/FIUMICINO SA ALAM HURGHADA ADOLFO SUAREZ MADRID- BARAJAS FRANKFURT MAIN WIEN SCHWECHAT % total Airport Weather delays LONDON/HEATHROW Top 1 delay locations for Airport Weather in November 215 2599 AMSTERDAM/SCHIPHOL 1667 LONDON/GATWICK 19 FRANKFURT MAIN 668 616 517 43 379 281 Low visibility, strong winds at London/Heathrow, Amsterdam/Schiphol, London/Gatwick and Frankfurt/Main, airports. Low visibility on 1 and 2 November affected north west European airport operations, generating 43% of the total airport weather delays in November. Top 1 delay locations for Airport Capacity (ATC) in November 215 5% % total Airport Capacity (ATC) delays 4% 3% 2% 1% % HURGHADA 32 TEL AVIV/BEN GURION PARIS ORLY WIEN SCHWECHAT ISTANBUL-ATATURK ISTANBUL/SABIHA GOKCEN LONDON/STANSTED MANCHESTER 21 19 14 13 9 8 5 2 TOUSSUS LE NOBLE LONDON/HEATHROW PARIS ORLY LONDON/CITY PARIS LE BOURGET GRAN CANARIA GENEVA SHARM EL SHEIKH Airport capacity delays at Istanbul/Sabiha Gökcen decreased by 25% compared to October 215; however the average daily delay at Istanbul/Sabiha Gökcen airport increased from 689 minutes/day in November 214 to 2,351 minutes/day in November 215 (an increase of 24%); Istanbul/Ataturk airport increased from 482 minutes/day in November 214 to 2,233 minutes/day in November 215 (an increase of 36%). Airport ATC capacity delays increased at Hurghada airport, with 9% of ATFM delays generated on Thursdays. A decrease in demand for Tel Aviv/Ben Gurion airport resulted in a reduction of 84% in ATFM delays compared to October 215. NM Monthly Network Operations Report - Analysis - November 215 Page 1

AIRPORT/TMA ATFM DELAY PER FLIGHT Airport delay per flight (min) 1.1 1..9.8.7.6.5.4.3.2.1..38 Monthly average Airport delay (min) per flight Last 12 months =.7 minutes.57.6.52.48.47 Average airport/tma delay per flight increased from.38 min/flt in November 214 to.9 min/flt in November 215..64 AIRPORT/TMA ATFM DELAY YEAR-TO-DATE Proportion of total ATFM delay 1% 8% 6% 4% 2% % 3717 ISTANBUL/SABIHA GOKCEN 2859 ISTANBUL-ATATURK 2113 AMSTERDAM/SCHIPHOL 144 LONDON/HEATHROW 111 ZURICH.67.83.98.83.56.9 Airport delays per flight (min) 7. 6. 5. 4. 3. 2. 1.. Top 1 Airport delay per flight in November 215 YTD Situation 4.87 ISTANBUL/SABIHA GOKCEN 3. 2.76 2.75 Top 2 delay locations for year-to-date Airport ATFM delays LONDON/HEATHROW AMSTERDAM/SCHIPHOL LONDON/GATWICK 2.29 1.31 1.29 1.16 1.8.97 Three of the top five airports generated an average delay per flight which was above the year to date average, mainly due to weather. 576 439 437 419 41 327 323 38 294 272 259 241 28 26 182 ROMA/FIUMICINO BRUSSELS NATIONAL PALMA DE MALLORCA FRANKFURT MAIN LONDON/GATWICK GENEVA PARIS ORLY ANTALYA BARCELONA/EL PRAT WIEN SCHWECHAT IRAKLION/NIKOS KAZANTZAKIS PARIS CH DE GAULLE OSLO/GARDERMOEN ISTANBUL-ATATURK MIKONOS CHANIA/IOANNIS LONDON/CITY DASKALOGIANNIS PARIS ORLY WIEN SCHWECHAT FRANKFURT MAIN AIRPORT WEATHER AIRPORT EVENTS AIRPORT DISRUPTIONS AIRPORT CAPACITY ZURICH AIRPORT DISRUPTIONS (ATC) AIRPORT STAFFING (ATC) AIRPORT CAPACITY (ATC) The top 2 Airport/TMA delay locations have generated 41.1% of the total ATFM (network) delay in 215. The top 5 Airport/TMA delay locations have generated 28.7% of the total ATFM (network) delay in 215. 5. DAILY EVOLUTION 6. 5. 4. 3. 2. 1.. Average delay (min) per flight in November 215 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 AIRPORT WEATHER AIRPORT EVENTS AIRPORT DISRUPTIONS AIRPORT CAPACITY AIRPORT DISRUPTIONS (ATC) AIRPORT STAFFING (ATC) AIRPORT CAPACITY (ATC) ENROUTE WEATHER ENROUTE EVENTS ENROUTE DISRUPTIONS ENROUTE CAPACITY ENROUTE DISRUPTIONS (ATC) ENROUTE STAFFFING (ATC) ENROUTE CAPACITY (ATC) Six days in November 215 had an average delay/flt above 1.5 min/flt, with the worst days at weekends. 1,2 November: north west European airport operations impacted by low visibility; 83% of total ATFM delays generated by weather at London/Heathrow, Amsterdam/Schiphol, London/Gatwick, Frankfurt/Main, Paris/Orly, London/Stansted and Manchester airports; en-route ATC capacity delays in Lisbon, Maastricht, Canaries and Nicosia ACCs; airport capacity issues at Istanbul/Sabiha Gökcen and Istanbul/Ataturk airports; delays in Brest (training for ERATO Electronic Environment implementation) and Nicosia (military activity) ACCs. 15 November: strong winds at London/Heathrow and Amsterdam/Schiphol airports generated 65% of the total daily ATFM delay; airport capacity delays at Istanbul/Sabiha Gökcen and Istanbul/Ataturk airports; en-route ATC staffing issues in Nicosia ACC; runway/taxiway maintenance at Rome/Fiumicino airport; en-route ATC capacity issues in Brest and Lisbon ACCs. 27 November: airport weather delays (low visibility) at Paris/Orly, Frankfurt/Main, Berlin/Tegel, Paris/Ch. De Gaulle and Munich airports; ATC industrial action in Reims ACC, additional delay generated by Maastricht and Karlsruhe ACCs; airport capacity delays at Istanbul/Sabiha Gökcen and Istanbul/Ataturk airports; delays in Brest (training for ERATO Electronic Environment implementation); some en-route ATC staffing issues in Oslo ACC. 29, 3 November: strong winds at London/Heathrow, Amsterdam/Schiphol and Vienna airports; delays in Brest (training for ERATO Electronic Environment implementation) and Langen ACCs/Frankfurt/Main airport (training for P2 ATM system implementation), Vienna airport (new COOPANS ATM system implementation); airport capacity delays at Istanbul/Sabiha Gökcen and Istanbul/Ataturk airports; en-route ATC capacity issues in Lisbon ACC; en-route ATC staffing issues in Nicosia ACC. NM Monthly Network Operations Report - Analysis - November 215 Page 11

6. ALL AIR TRANSPORT DELAYS (Source: CODA) This section presents the all air transport delay situation as seen from the airlines by using the data collected by Central Office for Delay Analysis (CODA) from the airlines. Data coverage is 66% of the commercial flights in the ECAC region for October 215. ATFM delays reported by airlines may be lower than the NM calculated ATFM delays due to difference in methods: ATFM delays of NM are the (flight) planned delays ; the airlines report the actual experienced ATFM delay on departure. For instance, a flight with an ATFM delay may also have a handling delay absorbed within the ATFM delay. For the airline, a part of this delay is the ATFM delay and the remaining amount is the handling delay. Breakdown Average Delay per Flight October 215 Average Departure Delay/Flight (min) 1 8 6 4 2.5.4 Average En-Route Delay/Flight Average En-Route Delay/Flight 5.1 Average primary delay 9. Passenger experience Based on airline data, the average departure delay per flight from All Causes was 9. minutes per flight, this was an decrease of 4% in comparison to 9.4 minutes per flight in the same month of 214. Within all air transport delays, en-route ATFM delays were.4 minutes/flight in October 215. Primary delays counted for 56% (or 5.1 min/flt ) of which.4 min/flight was attributed to en-route ATFM delays, with reactionary delays representing a smaller remaining share of 44% at (3.9 min/flt). Reactionary delay Airline Reported En-Route ATFM Delay Primary Delay (excl En-Route) NM reported En-Route ATFM delay Avg departure delay/flight (min) 15 1 5 2141 Average departure delay per flight 214/215 21411 21412 2151 2152 2153 2154 2155 2156 2157 2158 2159 2151 Further analysis of airline data shows that the average en-route ATFM delay was.4 minutes per flight. This was below as the NM reported average en-route ATFM delay of.5 minutes per flight. Average reactionary delay per flight (CODA) Average delay per flight Other Primary delay All Causes (CODA) Average ATFM en-route delay per flight (CODA) Average ATFM en-route delay per flight (NM reported) % of flights delayed on departure - ATFM NMD Percentage of delayed flights: ATFM & All Causes 1% 25.% 8% 2.% 6% 15.% 4% 1.% 2% 5.% %.% 2141 21411 21412 2151 2152 2153 2154 2155 2156 2157 2158 2159 2151 > 15min by ATFM Restrictions (NM) > 3min by ATFM Restrictions (NM) > 15min:All Causes (CODA) > 3min:All Causes (CODA) % of flights delayed on departure: All Causes The percentage of flights subject to long ATFM restrictions (those exceeding 15 & 3 minutes) increased by.4 percentage points with flights with restrictions exceeding 15 minutes at 2.5%. The percentage of flights delayed from allcauses decreased (those exceeding 15 minutes) decreased by.5 percentage points to 15.6% and those (exceeding 3 minutes) decreased to 6.9% from 7.4% in October 214. NM Monthly Network Operations Report - Analysis - November 215 Page 12

7. ATFM SLOT ADHERENCE Average daily evolution of early and late flights 35 3 25 2 15 1 5 21411 21412 2151 2152 2153 2154 2155 2156 2157 2158 2159 2151 21511 9.% 8.% 7.% 6.% 5.% 4.% 3.% 2.% 1.%.% The percentage of early and late departures increased and the percentage of late departures decreased slightly compared with October 215. The percentage of early departures for November 215 is 6.4% of regulated flights, which is.3% above November 214. The percentage of late departures for November 215 is 5.3% of regulated flights, which was.7% above November 214. Nº OF EARLY DEPARTURES Nº OF LATE DEPARTURES % EARLY DEPARTURES % LATE DEPARTURES The chart below shows the airports that have more than 3 regulated flights during the month with their average daily number and proportion of regulated flights that departed outside of the Slot Tolerance Window (STW). Any airport above the red line is noncompliant with the threshold (2%). Those airports with a number of departures outside the slot tolerance window can reduce network predictability. 4% 12 Proportion of regulated flights outside the Slot Tolerance Window in November 215 3% 5 1 5 7 2% 3 3 5 4 2 2 3 4 4 2 6 8 3 2 1 3 3 2 5 2 1 3 1 3 2 1% 1 1 1 1 1 1 1 2 1 1 % ANKARA-ESENBOGA ADANA IZMIR-ADNAN-MENDERES ISTANBUL-ATATURK ANTALYA SEILLE PROVENCE TRABZON PARIS ORLY BALE-MULHOUSE LUXEMBOURG BIRMINGHAM GRAN CANARIA LONDON/GATWICK TEL AVIV/BEN GURION NICE-COTE D'AZUR AMSTERDAM/SCHIPHOL PARIS CH DE GAULLE WIEN SCHWECHAT MANCHESTER NANTES ATLANTIQUE LISBOA BERLIN-TEGEL HAMBURG FRANKFURT MAIN LYON SAINT-EXUPERY MALAGA/COSTA DEL SOL ZURICH VENEZIA TESSERA HELSINKI-VANTAA ROMA/FIUMICINO LONDON/LUTON SCHOENEFELD-BERLIN PORTO LONDON/STANSTED TENERIFE SUR/REINA SOFIA LONDON/CITY ATHINAI/ELEFTHERIOS DUESSELDORF TOULOUSE BLAGNAC BUCURESTI/HENRI COANDA 8. SIGNIFICANT EVENTS AND ISSUES PLANNED EVENTS ACCs Major airspace or ATM system improvement projects. Nine ACCs and two TMA/APP carried out projects involving ATM system changes/upgrades or airspace reorganisations. All projects had been categorised as special, planned events with potential impact on the network performance. Brest ACC Stepped implementation of ERATO system in combination with training started on 23 November, generating 36,766 minutes of ATFM delay. This presented 92% of total delay (4,135 minutes) by Brest for November. A 2% sector capacity reduction had been originally planned, with maximum sector configurations of between 9 and 13 sectors depending on the time of the day Langen ACC The implementation of P2 ATM system project progressed through the training phase and with two operational weekends between 6-9 and 27-3 November. Total ATFM delay generated over both operational weekends was 3,925 minutes, which represented 56% of total delay (7,16 minutes) for Langen ACC during November. Additionally, the second operational weekend affected Frankfurt airport by generating 1,744 minutes of airport delay. A 2% sector capacity reduction had been planned for the operational weekends with sector configurations kept at maximum. NM Monthly Network Operations Report - Analysis - November 215 Page 13

Vienna TMA/APP The migration to the new COOPANS ATM system was completed on 28 November followed by the first transition period until 3 November which generated 1,514 minutes of airport ATFM delay (7% of total Vienna airport delay for November). A 5% arrival capacity reduction had been initially anticipated, with the maximum configuration of 4 sectors. Barcelona and Palma ACCs Both ACCs migrated to the SACTA CF2 system on 24 November without generating ATFM delay. The ACCs had planned capacity reductions by 1%, with a maximum configuration of 1 sectors in Barcelona ACC, and 6 sectors in Palma ACC. Warsaw ACC Training for the new sectorisation was carried out throughout November with no planned reduction in sector capacities or maximum available sector configurations. No ATFM delay was generated. L viv ACC The implementation of a new ATM system progressed through the transition phase during November. No ATFM delay was generated despite a capacity reduction of 1%. Geneva and Zurich ACCs Both ACCs progressed through the training phase of the Stripless CH Step 4 project. No ATFM delay was generated by either of the ACCs. Maastricht UAC Training for the implementation of a new variable Divisional Flight Level (DFL) in Brussels West Sectors started on 5 November continuing until the end of the month. No ATFM delay was generated. London TC Training for the first phase (1A) of the London Airspace Management Programme (LAMP) was carried out, not generating ATFM delay. Reductions in sector capacities, and maximum configuration had not been planned. Other airspace or ATM system improvement projects Three ACCs carried out projects involving airspace reorganisations and/or ATM system changes/upgrades which were not defined in the Transition Plan for Major Projects in Europe. Tampere ACC Northern European Free Route Airspace (NEFRA) implementation generated some en-route ATFM delays in Tampere ACC between 12 and 16 November (total ATFM delay: 5,592 minutes); Oslo and Stavanger ACCs A merger of Oslo and Stavanger ACCs airspace was implemented on 12 November 215. No reduction in sector capacities was planned and no ATFM delay was generated. Airports Special Events: Valletta Summit in Malta between 1 and 12 November; Climate Change Conference (COP21) in Paris between 3 November and 11 December. Local plans in November: A number of airports undertook infrastructure and technical system improvement work during November. These improvements had at most a minor impact on local airport operations: Completed: Runway maintenance at Koln/Bonn airport; Taxiway maintenance at Rome/Fiumicino airport (total ATFM delay: 5,28 minutes). On-going: Runway maintenance at Athens, Istanbul/Sabiha Gökcen, Nice and Palma de Mallorca airports; ILS maintenance at Bologna airport; Taxiway(s) and/or apron(s) improvements at Bari/Palese, Bologna, Dublin, Frankfurt/Main, Katowice/Pyrzowice, Krakow/Balice and Venice airports; Terminal building(s) improvements/works at Bergen/Flesland, Hamburg, Katowice/Pyrzowice, Krakow/Balice, Munich, Nuremberg, Oslo/Gardermoen and Zurich airports. NM Monthly Network Operations Report - Analysis - November 215 Page 14

DISRUPTIONS Technical Radar problems due to solar activity generated ATFM delays in Stockholm and Malmo ACCs on 4 and 5 November (total ATFM delay: 6,738 minutes); Meteorological equipment unserviceability at Paris/Orly airport on 7 November (total ATFM delay: 1,95 minutes); Flight Data Processing System (FDPS) issues in Bremen ACC on 17 November 215 (total ATFM delay: 4,79 minutes). Industrial action Industrial action by the Independent Flight Attendant s Organization (UFO) between 6 and 13 November 215 particularly affected Lufthansa and Frankfurt/Main, Hamburg, Munich, Dusseldorf and, to a lesser extent, some Austrian airports. Lufthansa Group press release reported that 4,7 flights were cancelled 4 ; ATC industrial action between 23 and 27 November generated ATFM delays in Reims ACC (total ATFM delay: 64,445 minutes); ATFM protective measures generated delays in Maastricht and Karlsruhe ACCs (total ATFM delay - Karlsruhe ACC 1,875 minutes, Maastricht UAC 3,543 minutes). Other Bomb disposal at Dusseldorf airport on 2, 6 and 3 November (total ATFM delay: 1,887 minutes); Open Sky observation flight on 4 November generated ATFM delays at Frankfurt/Main airport (total ATFM delay: 1,117 minutes); Removal of a disabled aircraft blocking the runway due to burst tyres at Tenerife/South airport on 23 November (total ATFM delay: 2,16 minutes); Runway maintenance at Madrid/Barajas airport on 28 and 29 November (total ATFM delay: 1,627 minutes). 9. NM ADDED VALUE FLIGHTS WITH DELAY > 3 The number of flights that had more than 3 minutes of ATFM delay increased by 112.5% from 128 flts/day in November 214 to 272 flts/day in November 215. Fewer en-route flights were delayed (>3 min) for the fourth month in succession. 19.1% of flights with more than 3 minutes of ATFM delay in November 215 were en-route and 8.9% were airport. Average daily flights > 3 minutes delay 8 Average daily traffic 7 6 5 4 3 2 1 128 169 15 129 146 AIRPORT/TMA 329 283 49 64 EN-ROUTE 724 38 241 272 RRP DIRECT DELAY SAVINGS On average 1 RRPs were offered in November 215 of which 5 RRPs were executed, saving 275 minutes of daily delay. This graph shows the actual daily averages for the previous 13 months period. Nr of executed RRPs 18 15 12 9 6 3 Average daily executed rerouting proposals NR OF RRP DELAY REDUCTION -2-4 -6-8 -1-12 delay reduction (minutes) 4 Source: Media Relations Lufthansa Group Press Release, 12 November 215: https://www.lufthansagroup.com/en/press/newsreleases/singleview/archive/215/november/12/article/3832.html NM Monthly Network Operations Report - Analysis - November 215 Page 15

215 The European Organisation for the Safety of Air Navigation (EUROCONTROL) This document is published by EUROCONTROL in the interests of exchange of information. It may be copied in whole or in part, providing that the copyright notice and disclaimer are included. The information contained in the document may not be modified without prior written permission from EUROCONTROL. EUROCONTROL makes no warranty, either implied or express, for the information contained in this document, neither does it assume any legal liability or responsibility for the accuracy, completeness or usefulness of this information. Operational Analysis & Reporting, Performance, Forecasts and Relations (PFR) Unit, Network Manager Directorate (NMD), EUROCONTROL, 96 Rue de la Fusée, B - 113 Brussels Telephone: +32 ()2 729 1155 Fax: +32 ()2 729 9189 mailto:nm.ops.perf@eurocontrol.int http://www.eurocontrol.int/articles/network-operations-monitoring-and-reporting NM Monthly Network Operations Report - Analysis - November 215 Page 16