Any questions? Our customer service representatives will be happy to help you: Customer service hotline 0 180 6/50 40 30 (0.20 /call when calling via a German land line; mobile phone max. 0.60 Euro/call) Online Timetable Information www.vrr.de Mobile Timetable Information VRR app Verkehrsverbund Rhein-Ruhr Augustastraße 1 45879 Gelsenkirchen Your Verkehrsverbund Rhein-Ruhr wishes you a pleasant journey! Mobile timetables using the VRR app As of: January 2019
2019 Ticket2000/Ticket1000 Mobility with the Ticket2000 and Ticket1000 Subscription application in this brochure www.vrr.de
Tickets for frequent travellers Ticket2000 This pass is available on a subscription basis or as a monthly ticket. Pass features Around the clock in the selected zone of validity or from 9 a.m. Optionally transferable to another person Around the clock bicycle transport Ticket2000 The Ticket2000 is available as a personal pass or as a transferable pass. Fare categories Ticket2000 A1 A2 Monthly pass** 79,20 83,70 Subscription pass 70,29 74,28 Subscription savings per month/year*** 8,91/106,92 9,42/113,04 9 a.m. monthly pass** 59,15 62,20 9 a.m. subscription pass 52,50 55,21 Subscription savings per month/year*** 6,65/79,80 6,99/83,88 **Available online as a 30-day pass with a flexible starting date. *** Averages based on the price monthly of a Ticket2000 with an annual subscription. Bicycle transport within the extended travel zone on working days before 7 p.m. Have you already got a Ticket2000 for fare categories A through C and would you like to take your bicycle with you on weekdays before 7 p.m. in the extended travel zone? Then you need two ZusatzTickets (add-on tickets) - one for travelling in the extended zone of validity and one for your bicycle. 2
Mobility guarantee up to 25 between 5 a.m. and 8 p.m.; up to 50 between 8 p.m. and 5 a.m. up to 50 around the clock validity throughout the VRR operating area Extras M F after 7 p.m.; all day long on weekends and public holidays* No extra charge for accompanying passengers, up to: 1 adult 3 children (6 14 years) *until 3 a.m. on the following day A3 B C D 87,15 121,65 160,00 203,55 77,35 107,96 142,00 180,65 9,80/117,60 13,69/164,28 18,00/216,00 22,90/274,80 64,70 92,50 120,25 154,10 57,42 82,09 106,72 136,76 7,28/87,36 10,41/124,92 13,53/162,36 17,34/208,08 Overview of towns and cities with fare categories A1 through A3 on pages 10 and 11 Prices in euros per month 3
Ticket1000 This pass is available on a subscription basis or as a monthly ticket. Pass features Around the clock in the selected zone of validity or from 9 a.m. Optionally transferable to another person Around the clock bicycle transport Ticket1000 The Ticket1000 is a personal pass and is only valid with a photo ID. Fare categories Ticket1000 A1 A2 Monthly pass** 69,80 73,95 Subscription pass 61,95 65,63 Subscription savings per month/year*** 7,85/94,20 8,32/99,84 9 a.m. monthly pass** 51,85 54,90 9 a.m. subscription pass 46,02 48,72 Subscription savings per month/year*** 5,83/69,96 6,18/74,16 **Available online as a 30-day pass with a flexible starting date. *** Average based on the monthly price of a Ticket1000 with an annual subscription. A ZusatzTicket (add-on ticket) for your bicycle. Would you like to take your bike with you on buses and trains? Then you need a ZusatzTicket - one per trip inside the selected zone of validity for your ticket and one for your bicycle. 4
Extras M F after 7 p.m.; all day long on weekends and public holidays* Mobility guarantee up to 25 between 5 a.m. and 8 p.m.; up to 50 between 8 p.m. and 5 a.m. up to 50 around the clock validity throughout the VRR operating area No extra charge for accompanying passengers, up to: 1 adult 3 children (6 14 years) *until 3 a.m. on the following day A3 B C D 77,35 110,65 149,35 188,25 68,65 98,20 132,55 167,07 8,70/104,40 12,45/149,40 16,80/201,60 21,18/254,16 57,25 82,10 110,25 140,85 50,81 72,86 97,85 125,00 6,44/77,28 9,24/110,88 12,40/148,80 15,85/190,20 Overview of towns and cities with fare categories A1 through A3 on pages 10 and 11 Prices in euros per month 5
Why you can only benefit from a subscription ticket: lower price compared to the monthly ticket no forgetting the monthly token exchange and you don't need to make your way to the customer service centre thanks to the eticket (chip card) every month it is possible to change the price level at short notice free of charge uncomplicated and quick replacement of lost cards for a small processing charge upon presentation of your identity card attractive offers and discounts for leisure and cultural offerings twice a year as part of AboLust, the book of vouchers exclusively for subscribers the subscription can be cancelled during the year up to 6 weeks before the end of the month the only charge is the difference to the standard monthly ticket in the first year of subscription Tip: Don t forget your identity card when submitting the application or collecting your chip card from the customer service centre! 6
Mobility guarantee We always strive to bring you to your destination on time. However, if we are unable to do this due to traffic, illegal parking or malfunctions of vehicles and operating equipment, you can take advantage of our mobility guarantee. This is valid for all VRR and NRW tickets. It applies if the transport you have chosen departs from the stop 20 minutes later than indicated on the schedule and no other obvious bus or rail alternative exists. If you end up needing to take an IC/EC, ICE or taxi to complete your journey, we will reimburse you for a portion of the additional costs incurred. As a Ticket2000 or BärenTicket customer, you will receive up to 50 euros for the day. If you use another ticket, we will reimburse you with 25 euros for trips between 5 a.m. and 8 p.m. For trips between 8 p.m. and 5 a.m., the amount increases to 50 euros. 5 a.m. until 8 p.m. 25,- 8 p.m. until 5 a.m. 50,- All you need to do is submit an application to your transport company within 14 days of the delay incident. You can obtain the form for this at your customer centre or as a download at www.vrr.de. 7
VRR fare categories Short trips With a Kurzstrecken-Ticket (short trip ticket) you can generally travel up to three stations or 1.5 kilometres away. They are valid for 20 minutes from the time of validation, and are exclusively for direct trips. You may only use short trip tickets in buses, trams and underground railways (U-Bahn), however not on regional express (RE) trains, regional (R) trains, or urban railways (S-Bahn). Fare category A Fare category A is generally valid for trips within a city or town. A1 in smaller cities and towns A2 in eleven larger towns and cities with good public transport networks A3 in five large cities with very dense and high-quality local transport service 03 Wesel Example: Fare category A1 Wesel Fare category B In fare category B, select a central fare zone from which you can travel into the directly adjacent fare zones. Note that the central fare zone does not need to be the fare zone in which you reside. 21 Kempen/ Grefrath/ Tönisvorst 31 Viersen 41 Willich 32 Krefeld 51 Korschenbroich 50 Mönchengladbach 42 Meerbusch 52 Neuss/ Kaarst Example: Fare category B with central fare zone Willich and bordering fare zones 8
7660 Rhede n/ Wachtendonk 21 Kempen/ Grefrath/ Tönisvorst 05 Fare category C Dorsten Fare category C covers moderate 14 travel distances. Schermbeck/ You can choose between 19 Hünxe different regions within the VRR network. ladbach Alpen 41 Willich 72 Jüchen 02 Kamp- Lintfort 51 Korschenbroich 12 Rheinberg 11 Neukirchen- Vluyn/ 22 Rheurdt Moers 32 Krefeld 61 Grevenbroich 13 Dinslaken/ Voerde 42 Meerbusch 52 Neuss/ Kaarst 23 Duisburg Nord 33 Duisburg Mitte/Süd 63 Rommerskirchen 43 Düsseldorf Mitte/Nord 62 Dormagen 24 Oberhausen 34 Mülheim/ Ruhr 53 Düsseldorf Süd 25 Bottrop/ Gladbeck 44 Ratingen/ Heiligenhaus 45 Essen Süd 73 Langenfeld/ Monheim 35 Essen Mitte/Nord 54 Mettmann/ Wülfrath 26 Gelsenkirchen 55 Velbert 64 Erkrath/ Haan/ Hilden / 74 Solingen Example: Fare category C with region no. 15 Recklinghausen/ Herten 28 Castrop- Rauxel 65 Wuppertal West 27 Herne 36 Bochum 46 Hattingen/ Sprockhövel 66 Wuppertal Ost 75 Remscheid D M 47 Witten Wetter/ Herdeck 67 Schwelm Ennepeta Gevelsbe Breckerfe Overview of fare category D on pages 10 and 11. Fare category D With tickets of fare category D, you can travel anywhere within the entire VRR network. Overview of fare category D on pages 10 and 11. Would you like to travel beyond the VRR network area? On page 14 you can inform yourself about t the EinfachWeiter- Ticket. 9
VRR operating area 57 Arnhem 87 Zevenaar 59 Millingen a. d. Rijn 07 s-heerenberg 60 Nijmegen/ Groesbeek 81 Kranenburg 80 Kleve 71 Emmerich 82 Bedburg-Hau 78 Kalkar 57440 Isselburg 79 Rees 57670 Bocholt 88 Hamminkeln 57660 Rhede 5 Bo 5 Ra 86 Goch/ Weeze 69 Venlo 20 Nettetal/ Brüggen 30 Schwalmtal/ Niederkrüchten 70 Wegberg 85 Kevelaer 10 Straelen 77 Uedem 31 Viersen 84 Sonsbeck 04 Geldern/ Issum 83 Xanten 01 Kerken/ Wachtendonk 21 Kempen/ Grefrath/ Tönisvorst 16 Alpen 41 Willich 51 Korschenbroich 50 Mönchengladbach 72 Jüchen 02 Kamp- Lintfort 03 Wesel 11 Neukirchen- Vluyn/ Rheurdt 12 Rheinberg 32 Krefeld 22 Moers 42 Meerbusch 61 Grevenbroich 13 Dinslaken/ Voerde 52 Neuss/ Kaarst 23 Duisburg Nord 33 Duisburg Mitte/Süd 63 Rommerskirchen 14 Scherm Hün 43 Düsseldor Mitte/Nor Düs 62 Dormagen VRR fares only valid on certain lines and only for through-transit. VRR fares valid on all lines, but only for through-transit. KombiTickets not valid. 10
Preisstufe Fare category A1 A1 Preisstufe Fare category A2 A2 Preisstufe Fare category A3 A3 7650 rken 57590 Heiden 57580 Reken 7690 5080 esfeld 18 Olfen Oer-Erkenchwick/Datteln 05 Dorsten 29 Waltrop beck/ n/ xe 28 Castrop- Rauxel e um 47 Witten/ Wetter/ 37 Dortmund Mitte/West 24 Oberhausen Herdecke 35 6 Essen gen/ hövel 34 67 Schwelm/ Mülheim/ Ennepetal/ 45 Ruhr Gevelsberg/ Essen 6 Breckerfeld pertal st 44 5 Ratingen/ cheid Heiligenhaus f d 53 seldorf Süd 25 Bottrop/ Gladbeck 73 Langenfeld/ Monheim 2190 Lünen15 Marl 58 Mitte/Nord Hagen 06 Haltern 2400 Bergkamen 38 17 2490 Dortmund Recklinghausen/ Unna Ost Süd 46 Hattingen/ 55 Sprockhövel 54 Mettmann/ Wülfrath 64 Erkrath/ Haan/ Hilden 74 Solingen 55080 Olfen Velbert 67 Schwelm/ Ennepetal/ 65 Wuppertal West 18 Oer-Erkenschwick/Datteln 2390 Kamen Herten 28 26 Castrop- Gelsenkirchen2150 Herne Holzwickede Rauxel 272480 Schwerte 36 Bochum 66 Wuppertal Ost 75 Remscheid 29 Waltrop 47 Witten/ Wetter/ Herdecke Gevelsberg/ Breckerfeld 37 Dortmund Mitte/West * 42190 Lünen 38 Dortmund 42400 Bergkamen VRR-Tarif Ost gilt nur auf bestimmten Linien und nur im Übergang. 42150 Holzwickede VRR-Tarif Schwertegilt auf allen Linien nur im Übergang. KombiTickets gelten nicht. 58 Hagen VRR-Tarif gilt auf allen Linien nur im Übergang. Preisstufe D 42390 Kamen 42490 Unna 42480 Mit Inbetriebnahme der Linie RE19 VRR fares valid on all lines, but only for through-transit. Fare category D 11
Add-on tickets The ZusatzTicket expands the validity of your pass (you need one ZusatzTicket for each person, journey and supplemental use). Ticket2000 Ticket1000 BärenTicke Monday through Friday before 7 p.m.: Expansion of the zone of validity to the entire VRR operating area or bicycle transport for persons travelling on the ticket or 1st class travel Expansion of the zone of validity to the entire VRR operating area or bicycle transport or 1st class travel bicycle tran persons tra the ticket When travelling with a bicycle in the extended zone of validity zone on working days before 7 p.m., the ticket holder needs to have a second ZusatzTicket for the bicycle. ZusatzTicket (add-on ticket) ZusatzTicket (add-on ticket) 3,60 4-pack ZusatzTicket (add-on ticket) 13,00 Prices in euros 1st class tickets Fare category A/B C/D 1st class single journey (ZusatzTicket / add-on ticket) 3,60 3,60 12 1st class monthly pass 47,00 84,40 1st class monthly pass as part of a subscription 41,71 74,91 Prices in euros
t YoungTicketPLUS SchokoTicket sport for velling on bicycle transport for persons travelling on the ticket bicycle transport IC/EC surcharges Fare category A B/C D IC/EC monthly surcharge* 67,70 70,40 74,00 IC/EC monthly surcharge as part of a subscription* 57,40 59,70 62,90 * Anticipated validity until 31/12/2019. Prices in euros IC/EC surcharges can be paid at DB sales points. 13
Bicycle transport In general, the transport company will gladly transport your bicycle as well. However, in the interests of all passengers, this may depend on the time of day, the volume of passengers and the space available. Please familiarise yourself in advance with the applicable carry-on regulations of your transport company. Trips beyond the local transport network The NRW EinfachWeiterTicket It is a flat-rate add-on ticket for holders of timed passes Is valid for holders of timed passes within the VRR, VRS and AVV areas Extends the valid timed passes for trips from VRR into VRS and AVV and vice versa EinfachWeiterTicket Adult 2nd class 6,80 EinfachWeiterTicket Child 2nd class 3,40 EinfachWeiterTicket Adult 1st class 10,20 EinfachWeiterTicket Child 1st class 5,10 Prices in euro For more information, go to: www.busse-und-bahnen.nrw.de 14
Always a Winner: Ticket2000 and Ticket1000 Have we aroused your curiosity? Do you also want to be mobile round-the-clock and enjoy the numerous extras available to subscribers? Then Ticket2000 is "just the ticket" for you. Should you no longer require your ticket, it is only necessary to send an informal written cancellation up to 6 weeks before the end of the month. General rule: If you cancel your ticket in the current year you do not pay any more than the standard price of a monthly ticket. So what are you waiting for? Simply fill out the attached order form and hand it into your customer service centre. Then you can also soon enjoy: Subscription terms & conditions You may view the complete subscription terms & conditions as well as our conditions of transport and fare conditions in the Customer Center or online at www.vrr.de. Timetable app Would you like to travel by bus and rail and do you need information and services for your journey? With the VRR timetable app and the timetable apps from the local transport companies for ios and Android you can always have your own personal travel companion with you. Simply enter your starting location and your final destination and the app will show the local transport connections you need to take. If there should be any service interruptions during your journey, you shall be informed of this on your smartphone. You can download the apps from the respective app stores. 15