Sacramento County Municipal Services Agency On Hold messaging on the Sacramento County Information Line updated January 2009 MALE - CALIFORNIA IS EXPERIENCING DRY CONDITIONS THIS YEAR AND IT IS MORE IMPORTANT NOW THAN EVER TO PLUG ALL POTENTIAL WATER LEAKS. NOW YOU CAN HAVE A PROFESSIONAL COME TO YOUR HOUSE OR BUSINESS FOR A CONSULTATION TO ASSESS THE PERFORMANCE OF YOUR IRRIGATION SYSTEM AND CHECK YOU INDOOR PLUMBING FOR ANY LEAKS. THIS IS A FREE SERVICE TO ALL SACRAMENTO COUNTY WATER AGENCY CUSTOMERS. FOR MORE INFORMATION ON A WATER-WISE HOUSE OR BUSINESS CALLS, VISIT "W-W-W DOT S-C-W-A DOT NET". MALE - DID YOU KNOW YOU CAN NOW GET RECORDED DOCUMENTS LIKE COPIES OF BIRTH AND DEATH CERTIFICATES AND MARRIAGE LICENSES IN THE EAST AREA OF SACRAMENTO COUNTY? THIS IS JUST ONE OF THE MANY SERVICES OFFERED AT THE EAST COUNTY COMMUNITY SERVICE CENTER IN FAIR OAKS, LOCATED AT HAZEL AND MADISON AVENUES. TO FIND OUT ABOUT MORE SERVICES, INCLUDING CODE ENFORCEMENT, PLANNING, AND BUILDING PERMITS, CALL THE CENTER AT 916-876-5622. FEMALE - DID YOU KNOW THAT IF YOU REPORT POTENTIAL ANIMAL ABUSE OR NEGLECT IN YOUR COMMUNITY, YOU MAY BE ELIGIBLE FOR A REWARD OF UP TO 500-DOLLARS? "CRITTER TIP", A SACRAMENTO COUNTY ANIMAL Shelter PROGRAM, SEEKS TO REWARD THOSE WHO ALERT THE DEPARTMENT TO POTENTIAL ANIMAL ABUSE OR NEGLECT. VISIT OUR WEBSITE AT "W-W-W DOT SAC COUNTY SHELTER DOT NET" TO LEARN MORE OR CALL 916-368-7387. FEMALE - ALL OF OUR REPRESENTATIVES ARE WORKING HARD TO TAKE YOUR CALL. THANK YOU FOR YOUR CONTINUED PATIENCE IN HOLDING. FEMALE - YOUR CALL IS IMPORTANT TO US. PLEASE REMAIN ON THE LINE AND ONE OF OUR REPRESENTATIVES WILL ASSIST YOU MOMENTARILY. 1
FEMALE - I NEED TO GET A BUILDING PERMIT BUT I'M DREADING THE LONG DRIVE AND THE HASSLE OF PARKING DOWNTOWN. MALE - YOU DON'T HAVE TO DO THAT ANYMORE THE COUNTY HAS BROUGHT ITS SERVICES TO THE NEIGHBORHOODS! WHETHER YOU'RE REPLACING A WATER HEATER, BUILDING AN ADDITION TO YOUR HOME, OR SIMPLY WANT A SPEED BUMP IN YOUR NEIGHBORHOOD, THE SACRAMENTO COUNTY SERVICE CENTERS HAVE EVERYTHING THE "DO- IT- YOURSELFER" NEEDS. CONTACT THE DEPARTMENT OF NEIGHBORHOOD SERVICES AT 916-874-5611 TO FIND A CENTER IN YOUR AREA. MALE - THERE IS AN EASY WAY TO GET REAL-TIME INFORMATION ABOUT TRAFFIC CONDITIONS IN SOME OF THE BUSIEST CORRIDORS in the County. VISIT "W-W-W DOT SAC D-O-T DOT COM" TO CHECK OUT LIVE TRAFFIC CAMERAS MAINTAINED BY THE SACRAMENTO COUNTY DEPARTMENT OF TRANSPORTATION AT THE INTERSECTIONS OF SUNRISE BOULEVARD AT GOLD COUNTRY BOULEVARD; SUNRISE BOULEVARD AT ZINFANDEL DRIVE; SUNRISE BOULEVARD AT MADISON AVENUE; MADISON AVENUE AT AUBURN BOULEVARD; WATT AVENUE AT AUBURN BOULEVARD; AND WATT AVENUE AT FAIR OAKS BOULEVARD. FEMALE - DO YOU LIVE IN A HOUSING TRACK OR A NEIGHBORHOOD? DO YOU BELONG TO A COMMUNITY WHERE YOU KNOW YOUR NEIGHBORS? TAKE THE FIRST STEP TO BUILDING A COMMUNITY THAT YOU ARE PROUD OF BY CALLING THE DEPARTMENT OF NEIGHBORHOOD SERVICES. THEY WILL HELP YOU DEVELOP A NEIGHBORHOOD ASSOCIATION AND STRONGER TIES WITH NEIGHBORHOOD LEADERS. BUILD A STRONGER TOMORROW BY GETTING INVOLVED TODAY. CONTACT THE DEPARTMENT OF NEIGHBORHOOD SERVICES AT 916-874-5611 TO FIND OUT MORE INFORMATION. (THIS IS A DIALOGUE) MALE - WELL, I GUSESS I BETTER RAKE UP ALL THOSE LEAVES ON OUR LAWN. I LL DUMP ALL THIS STUFF IN THE GARBAGE CAN. FEMALE - WAIT A MINUTE. YOU SHOULDN'T PUT YOUR GREEN WASTE IN THERE. MALE - WHY NOT? IT'S ALL TRASH, ISN'T IT? FEMALE - NO, THE GARBAGE CAN IS FOR GARBAGE ONLY. LEAVES, GRASS CLIPPINGS, WEEDS AND PRUNING ALL GO IN THE GREEN WASTE CONTAINER. MALE - I GUESS I'VE GOT TO CLEAN THIS OUT AND START OVER, DON'T I? FEMALE - YES YOU DO. AND REMEMBER, GREEN WASTE CONTAINERS ARE FOR GREEN WASTE ONLY! 2
FEMALE - DID YOU KNOW THAT IF YOU HIRE A HAULER TO TAKE RUBBISH TO A LANDFILL AND IT S FOUND DUMPED ON A ROADSIDE, YOU CAN BE HELD LEGALLY RESPONSIBLE FOR ITS REMOVAL? AN EASY WAY TO MAKE SURE THE HAULER YOU HIRE IS LICENSED IS to visit OUR LIST OF LICENSED RUBBISH HAULERS ONLINE AT "W-W-W DOT ILLEGAL DUMPING DOT S-A-C COUNTY DOT NET". HAULERS LISTED ON THE SITE HOLD A VALID BUSINESS LICENSE AND HAVE PASSED A CRIMINAL BACKGROUND CHECK BY THE SHERIFF'S OFFICE. REMEMBER, IF THE QUOTE'S TOO GOOD TO BE TRUE, YOU MAY BE DEALING WITH AN ILLEGAL DUMPER WHO MIGHT BE LEAVING YOU RESPONSIBLE. FEMALE - EVERY YEAR, MILLIONS OF PEOPLE WALK, JOG AND BIKE ALONG THE AMERICAN RIVER PARKWAY, AND OTHER COUNTY REGIONAL PARKS. DID YOU KNOW THAT THERE'S AN EASY WAY TO PAY FOR PARK FEES AND SAVE MONEY? YOU CAN PURCHASE A PARKS PASS THAT WILL PROVIDE YOU WITH FREE PARKING AT ALL COUNTY PARKS FOR A FULL YEAR. CALL 916 875-"66" "72" OR VISIT W-W-W DOT SAC-PARKS DOT NET FOR MORE INFORMATION. THE PASS PAYS FOR ITSELF AFTER JUST 10 VISITS! (THIS IS A DIALOGUE) MALE - MY GARAGE IS SO FULL I DON'T KNOW HOW I'M GOING TO GET RID OF ALL THIS STUFF! FEMALE - OH, THAT'S EASY. YOU DON'T HAVE TO WAIT ANYMORE -- THE COUNTY HAS A NEW PROGRAM THAT ALLOWS YOU TO SCHEDULE A PICK-UP OF BULKY ITEMS SUCH AS OLD FURNITURE, REFRIGERATORS, AND TREE LIMBS WHENEVER YOU NEED IT! MALE - WOW! THAT'S FANTASTIC! HOW MUCH WILL THEY PICK UP? IS THERE A CHARGE? FEMALE - RESIDENTS THAT RECEIVE GARBAGE SERVICE FROM THE COUNTY GET ONE APPOINTMENT PER CALENDAR YEAR. THE FIRST FIVE CUBIC YARDS ARE PICKED UP AT NO CHARGE. ANYTHING ABOVE THAT IS CHARGED AT 25-DOLLARS PER FIVE CUBIC YARDS. PENALTIES APPLY IF YOU SET OUT BULKY ITEMS WITHOUT AN APPOINTMENT. TO SCHEDULE AN APPOINTMENT, CALL 875-5555 OR VISIT W-W-W DOT SAC-GREEN-TEAM DOT COM FOR MORE INFORMATION. MALE - REPORT AN ILLEGAL DUMPER AND YOU MAY GET PAID 250-DOLLARS! THE COUNTY IS CRACKING DOWN ON ILLEGAL DUMPING IN THE PUBLIC RIGHT-OF-WAY THROUGH A PROGRAM THAT OFFERS REWARDS FOR ALL TIPS THAT LEAD TO THE ARREST OR CITATION OF ILLEGAL DUMPERS. YOU CAN REMAIN ANONYMOUS, TOO. IF YOU SEE ILLEGAL DUMPING, CALL 875-5656. GET AS MUCH INFORMATION AS POSSIBLE INCLUDING LOCATION, TIME AND LICENSE PLATE NUMBER OF THE ILLEGAL DUMPER. FOR MORE INFORMATION VISIT "W-W-W DOT ILLEGAL DUMPING DOT S-A-C COUNTY DOT NET". 3
MALE - IF YOUR AREA HAS A TENDENCY TO FLOOD, THERE ARE MANY THINGS YOU CAN DO TO PREPARE. MAKE SURE YOU GET YOUR SANDBAGS BEFORE THE WATER RISES, FIND THE SAFEST ROUTE TO HIGHER GROUND, AND PREPARE A FAMILY EMERGENCY SUPPLY KIT. YOU CAN ALSO KEEP TRACK OF CREEK AND STREAM LEVELS BY VISITING THE SACRAMENTO COUNTY'S DEPARTMENT OF WATER RESOURCES WEBSITE AT W-W-W DOT-STORMREADY-DOT-ORG, OR CALL 916-875-RAIN TO REPORT FLOODING IN YOUR NEIGHBORHOOD. FEMALE - DID YOU KNOW THAT ENERGY EFFICIENT COMPACT FLUORESCENT LIGHT BULBS, S CONTAIN MERCURY? OTHER HOUSEHOLD ITEMS THAT MAY CONTAIN MERCURY ARE SILVER-FEVER THERMOMETERS AND NON-DIGITAL THERMOSTATS. PROPER DISPOSAL OF THESE ITEMS CAN HELP PREVENT MERCURY POLLUTION AND PROTECT THE ENVIRONMENT. FOR MORE INFORMATION, VISIT W-W-W-DOT-BE-MERCURY-FREE-DOT-NET OR CALL 916-875-6644. MALE - THE NEXT TIME YOU HAVE A SEWER BACK-UP, YOU CAN SAVE TIME AND MONEY BY CALLING THE SACRAMENTO AREA SEWER DISTRICT FIRST. JUST DIAL 916-875-6730 AND MAINTENANCE CREWS ARE AVAILABLE TO RESPOND TO YOUR SEWER SERVICE PROBLEM SEVEN DAYS A WEEK, 24 HOURS A DAY. OUR CREWS MAKE EVERY EFFORT TO RESPOND TO YOUR SERVICE CALL WITHIN ONE HOUR DURING NORMAL BUSINESS HOURS AND WITHIN TWO HOURS ON NIGHTS, WEEKENDS AND HOLIDAYS. OUR CREWS CAN DETERMINE WHETHER THE SEWER PROBLEM IS IN THE DISTRICT'S PART OF THE SYSTEM, AND IF SO, WE'LL FIX IT AT NO CHARGE TO YOU IF OUR SEWER LINE IS DEFECTIVE. FEMALE - COUNTY REGIONAL PARKS' THERAPEUTIC RECREATION SERVICES PROVIDES UNIQUE RECREATIONAL OPPORTUNITIES FOR CHILDREN, TEENS AND ADULTS WITH DISABILITIES AND SPECIAL NEEDS. THEIR PROGRAMS BUILD CONFIDENCE AND SKILLS AND INCLUDE: o CLASSES IN COOKING, CRAFTS, DRAMA, GARDENING AND DANCE; o SPORTS AND FITNESS ACTIVITIES; o DANCES, DINNERS, BARBECUES AND PARTIES; o COMMUNITY OUTINGS TO SPORTING EVENTS, THEATRE, LOCAL PLAYS AND CONCERTS; CALL 916-381-0255 FOR MORE INFORMATION OR VISIT W-W-W DOT SAC-PARKS DOT NET. MALE - DID YOU KNOW THAT YOU CAN DOWNLOAD AN APPLICATION TO PURCHASE OR RENEW YOUR PET S LICENSE ONLINE? MAKING SURE YOUR PET IS LICENSED HELPS ENSURE THAT IF YOUR PET 4
COMES TO THE SHELTER, WE CAN LOCATE YOU. VISIT W-W-W-DOT-SAC-COUNTY-SHELTER-DOT-NET TO GET YOUR APPLICATION, OR CALL 916-368-7387 FOR ADDITIONAL INFORMATION. 5